Barclays status: access issues and outage reports

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Kirkcaldy, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

• 
  GAZZA P (@wetgaz1329) reported 30 minutes ago from Dunfermline, Scotland

  @xrbham @BarclaysUK So what exactly will replace the fossil fuels you want banned? Certainly not wind turbines because those are reliant on fossil fuels. Working against your own interests has never been so obvious as these pics you have shared.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WelliXL (@WelliXL) reported 7 minutes ago

  @HSBC_UK Not good enough is it? How many more disruptions are we due to expect? This isn't just a disruption of service this effects everyday life for most, especially as we're being pushed into cashless and ai bot customer service. Do better. I don't see @BarclaysUK having issues

• 
  Jema (@jemmabondc) reported 8 minutes ago

  @BarclaysUK I would like to report a scam. A representative pretending they were from Debenhams convinced me to open a Lemfi account to obtain a refund, but I've since discovered they are fake. Is there a way I can get it back and block them?

• 
  Tom Munns (@TomMunns1) reported 11 minutes ago

  Looks like there’s an outage at @BarclaysUK . Lots of people reporting they are having trouble using cards. Mines been declined four times

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 14 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Christine (@cuttstweeted) reported 15 minutes ago

  @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

• 
  Maïwenn (@maiwennlemouee) reported 15 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  Andy Drysdale (@andysdrysdale) reported 18 minutes ago

  @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

• 
  derek monroe (@derekmonroe16) reported 25 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Natalie F (@Felion84) reported 27 minutes ago

  Hi @BarclaysUK @BarclaysUKHelp your website says chat is working but chat through the app says it’s not working and I can be connected. When will it be available please?

• 
  ANDREW HENDERSON (@AHende1006) reported 28 minutes ago

  @BarclaysUK trying to access an account but it has vanished. Message feature not working online and regular phone lines do not work at weekends. Disappointing service