Barclays status: access issues and outage reports

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Wicks (@brian_wicks1969) reported 5 minutes ago

  @BarclaysUK Hi, I am having trouble finding the barclays app on the play strore. I am using a new Samsung Galaxy tab 9plus OS 15 with ui and security all upto date. Barclays say the app is compatible with my device but it won't show up on the play store. Help!

• 
  Little Mill Hennessy (@littlemillhen) reported 7 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating

• 
  Muhammet ATALAY (@muhammet_atalay) reported 7 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  Sabs (@sabs0297) reported 9 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  Mike Turnpenny (@niyamawellbeing) reported 9 minutes ago

  @BarclaysUK my card has stopped working abroad (first time in 11 years…). Can’t speak with an advisor on the help. Please help. Thanks.

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 10 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  Anirban Bhattacharya (@fixed2see) reported 13 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  Guy Williams (@Piglet0080) reported 14 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  Damon (@smthers) reported 17 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  Gareth Grier (@gareth_grier) reported 19 minutes ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.