Barclays status: access issues and outage reports

Problems in the last 24 hours in Keswick, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Keswick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muhammet ATALAY (@muhammet_atalay) reported 5 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  1618cc™/3 (@RomeoXrayBravo) reported 7 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Saumil Chakraborty (@Reds_manutd10) reported 11 minutes ago

  @BarclaysUK I have been trying to reclaim my money back after barclays suddenly closed my bank account. I tried to use the barclays reclaim non-uk form. Nothing seems to work and even the customer care number aren’t able to help. What service are you providing?

• 
  Wisequack (@thewisequack) reported 12 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Richard Ian Coates (@GringoPeruano) reported 12 minutes ago

  Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.

• 
  M (@KlaxonDelight) reported 13 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  Harry Wraith (@NotHarry16) reported 15 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  Gerry's Kitchen (@Gerrys_Kitchen) reported 19 minutes ago

  @BarclaysUK help required. Trying to verify account in the app but telephone number not matching. I can't call as lost voice through cancer treatment. How can I update and finish registering as app,?

• 
  JakInABox (@JakInABox__) reported 22 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  Little Mill Hennessy (@littlemillhen) reported 26 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating