Barclays status: access issues and outage reports

Problems in the last 24 hours in Ilminster, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Ilminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Wenman (@nicolawenman) reported 36 seconds ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  The tablet (@247SecurityManc) reported 1 minute ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 3 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Phillip Garrett (@phillgar1) reported 6 minutes ago

  @tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.

• 
  Cerys Nomi (@axlrosewales) reported 6 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine

• 
  Nathan Hart (@NathanHart1) reported 11 minutes ago

  @BarclaysUK @BarclaysUKHelp would be good if you let people know you're having issues.....again! Tried using card at Tescos and kept getting declined even though money in the account! Thankfully a customer services rep informed of the issues. Not good enough!

• 
  Andy Drysdale (@andysdrysdale) reported 13 minutes ago

  @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

• 
  Vernon (@BaronBromwich) reported 14 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  grapefruit&ambers (@Mrslostand837) reported 14 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 16 minutes ago

  @BarclaysUK I no longer wish to be a customer