Barclays status: access issues and outage reports

Problems in the last 24 hours in Holsworthy, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Holsworthy, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (P)markblackburn (@lemarkblackburn) reported 9 minutes ago

  @BarclaysUK I cannot upload documents on your bereavement service! I don’t really want to speak to anyone right now

• 
  charlie stone (@charlie81389135) reported 9 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks

• 
  R C (@ott4_dr) reported 9 minutes ago

  Anyone ekse having problems getting on to the @BarclaysUK banking app because it’s saying jail broken. Actually really annoying me now. I have 2 phones and both say it

• 
  Terence McGuire (@Terencem2) reported 10 minutes ago

  @AppleUK_ and @Barclaysuk - As a premier banking customer I get apple TV a benefit. It stopped working. You sign up via the Backays App. I get the error code MR014. I reinstalled app - still get this response. Speaking to both support teams you blame each other. Please sort it.

• 
  Tim Jackson® Official (@thefunkymonki) reported 11 minutes ago

  @DragonPassInt @BarclaysUK Opened Travel plus pack 5 months ago and still no membership set up. Had £90 compensation after over 20 calls but still no membership or lounge access. Why am I sorting out all your admin?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 13 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Rachel Collinson (beta) (@rachel_shares) reported 14 minutes ago

  @BarclaysUK I'm at the end of my tether with trying to access your mobile app on behalf of somebody else using lasting power of attorney - can you please help?

• 
  Luke (@Luke47865392) reported 15 minutes ago

  @BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks

• 
  Lisa Smith (@la_smith101) reported 18 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  Random Wars! Algarithiums’ & Logic!!!!!’ (@wars_random) reported 20 minutes ago

  @GM Any problems with the stock contact @BarclaysUK also!