Barclays status: access issues and outage reports

Problems in the last 24 hours in Highbridge, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Highbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Highbridge, England

Latest outage, problems and issue reports in Highbridge and nearby locations:

• 
  Tom Conneely (@YeomanHorse) reported 21 minutes ago from Weston-super-Mare, England

  @BarclaysUK your Android app seems to be working on four digits of passcode not five. Is this a glitch? I dumped the session and re-iniated and all good. Is this a known issue? Would've rung but tel playing up in UK.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  josh wilson (@joshwil03947838) reported 5 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Stop pretending it’s not working mate, be honest and say you’ve got 0 p’s

• 
  Ali 💛🌠 (@RealAliAddams) reported 5 minutes ago

  @BarclaysUK u f..king suck, you wont issue a refund for a fraudulent transaction, customer service is 💩 towards my mom and you constantly make me in overdrawn when I have no money to pay my phone bill even when I've contacted both sides

• 
  MotoGP Tipster (@MotoGPTipster) reported 6 minutes ago

  @BarclaysUK @Thetruth_1971 Always affects me. What a joke, can’t get past T&C screen. Sort it out ASAP please and can’t access account

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 7 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  TJ (@teejwxm) reported 7 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Storm Emperor (@TheStormEmperor) reported 8 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

• 
  Nugpep (@nugpep) reported 9 minutes ago

  @BarclaysUK Hi Barclays, why have you removed the memorable phrase from the sign on screen to your app and made the whole page look different without any warning. I had to find out about it by googling as I thought my phone had been hacked. It's pretty poor service actually

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 9 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 11 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  Little Mill Hennessy (@littlemillhen) reported 13 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating