Barclays status: access issues and outage reports

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent Barclays outage reports came from the following cities: Cardiff.

City	Problem Type	Report Time
Cardiff	Transactions	1 month ago
Cardiff	Mobile App	3 months ago
Pontyclun	Mobile App	5 months ago
Cardiff	Website	11 months ago
Pontypridd	Mobile App	1 year ago
Cardiff	Transactions	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicholas Daniel OBE 🇺🇦🏳️‍⚧️ (@ndanielmusic) reported 6 minutes ago

  @BarclaysUK when will your chat be available through your app? Still not working.

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 6 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  scott hilton (@scottyh1lts) reported 11 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable

• 
  Richard Ian Coates (@GringoPeruano) reported 12 minutes ago

  Hey @BarclaysUK Your web site says ~"Message us" to contact 'us'. Well, you may like to know that clicking on the button "Message" does nothing. As someone who used to work for a main bank in IT I find this unforgivable.

• 
  Anirban Bhattacharya (@fixed2see) reported 13 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  cyma naseem (@cymanaseem) reported 13 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  Andrew sutherland (@AndrewS5724) reported 15 minutes ago

  WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.

• 
  Guy Williams (@Piglet0080) reported 16 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  DJ Shaan (@djshaan) reported 19 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  mark brimblecombe (@markbrimblecom1) reported 26 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.