Barclays status: access issues and outage reports

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@Wakey1234) reported 4 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  charlie stone (@charlie81389135) reported 4 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks

• 
  Lee (@LeeCraddock12) reported 6 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  J (@Justin187421) reported 8 minutes ago

  @BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had

• 
  M (@M0000000000004) reported 11 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Phillip Garrett (@phillgar1) reported 12 minutes ago

  @tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.

• 
  TJ (@teejwxm) reported 13 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  James Roberts (@JamesRoberts330) reported 13 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  Muhammad Isa (@mohisah11) reported 13 minutes ago

  @wild_we_are @BarclaysUK They still won't let me access my account because i am in another country I'm not surprised after all they are accused of funding a genocide.

• 
  Nugpep (@nugpep) reported 16 minutes ago

  @BarclaysUK Hi Barclays, why have you removed the memorable phrase from the sign on screen to your app and made the whole page look different without any warning. I had to find out about it by googling as I thought my phone had been hacked. It's pretty poor service actually