Barclays status: access issues and outage reports

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henfield, England

The most recent Barclays outage reports came from the following cities: Worthing, and Horsham.

City	Problem Type	Report Time
Worthing	Website	25 days ago
Horsham	Login	27 days ago
Worthing	Mobile App	2 months ago
Brighton	Mobile App	11 months ago
Worthing	Website	1 year ago
Brighton	Login	1 year ago

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 9 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  M (@KlaxonDelight) reported 10 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  Lola (Was Pebbles) (@Meerkat8Jh) reported 10 minutes ago

  @BarclaysUK - Hi Team I need some help with a mortgage I had with Woolwich before you bought them out. I live abroad - so I would really appreciate some help & support via Internet/email/phone calls. Hopefully you'll find the time to reply & I can get an answer to a question.

• 
  Simon Richardson (@SimonRi80242022) reported 11 minutes ago

  @Dpd_hub_uk - @BarclaysUK Please do not use DPD for the delivery of any Tech Insurance kit. (I will be cancelling all the Barclays Techpack insurance due to the service from DPD) They basically don't ever deliver anything and then just lie and state it could not be delivered.

• 
  Little Mill Hennessy (@littlemillhen) reported 14 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 16 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  Steve (@Wakey1234) reported 18 minutes ago

  @Barclays @BarclaysUK I'm going to Tweet you every day until you fix my Bank AC.

• 
  Vics (@VickyLorych) reported 18 minutes ago

  @BarclaysUK hi is there an issue with your online banking? It keeps saying Error 1120 details are incorrect but they are not, I’ve tried 3 separate ways and same message comes up thanks

• 
  1618cc™/3 (@RomeoXrayBravo) reported 22 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Anirban Bhattacharya (@fixed2see) reported 24 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP