Barclays status: access issues and outage reports

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Hemel Hempstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

• 
  Adam Cannon (@adam_cannon) reported 5 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  DLAP Group (@DLAPgroup) reported 8 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Laura Cook (@LauraVCook1980) reported 16 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Le Bête de Londres. (@BastieVelo) reported 19 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  Gaël (He/His) (@GaelCombettes) reported 21 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Mike Sparling (@michaelsparling) reported 31 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Adam Cannon (@adam_cannon) reported 58 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@Wakey1234) reported 11 minutes ago

  @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

• 
  Amr Fathy (@engramrfathy) reported 15 minutes ago

  @BarclaysUK I am facing a significant issue with my business card and the mobile banking doesn't accept calls from Saudi based call carriers,

• 
  Jordan (@JJMullineux) reported 19 minutes ago

  @BarclaysUK your app is terrible and staff on phone worse. Not working whilst trying to sort out new mortgage rate. Not impressed

• 
  D.A (@DAMLVC) reported 21 minutes ago

  @Barclays @BarclaysUK what is going on with your Barclays app. Every single day it’s impossible for me to login from the first time. Have to wait for it load, move to a different location and It doesn’t load properly, and constantly lagging. It’s becoming very frustrating.

• 
  Robert KELLY (@RobertK66429609) reported 23 minutes ago

  @BarclaysUK can you please confirm when I can speak to a human on the app chat? It has been down for weeks and I need to close a fixed savings accunt that you automaticaly set up without my authorisation at the maturity i of a previous fixed term savings account.

• 
  Muhammet ATALAY (@muhammet_atalay) reported 23 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 26 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?

• 
  Sabs (@sabs0297) reported 33 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 36 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  charlie stone (@charlie81389135) reported 37 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks