Barclays status: access issues and outage reports

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Hemel Hempstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

• 
  Mike Sparling (@michaelsparling) reported 2 minutes ago from Hatfield, England

  It’s completely bonkers that you’re increasing the Blue ‘Rewards’ fee to £5 which is the same amount as the reward! I mean what’s the point? Couldn’t make it up. It’s more of a slap in the face. Been your customer for 22 years!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  DLAP Group (@DLAPgroup) reported 10 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Laura Cook (@LauraVCook1980) reported 17 minutes ago from Hatfield, England

  @BarclaysUK - worst customer service in the world. I now risk buyers withdrawing from house sale because waiting on you to do one simple task. Fed up of waiting on hold 40 plus minutes each time I call to chase you. A task you should’ve done 20 years ago!

• 
  Gaël (He/His) (@GaelCombettes) reported 21 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Adam Cannon (@adam_cannon) reported 38 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Adam Cannon (@adam_cannon) reported 57 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Le Bête de Londres. (@BastieVelo) reported 59 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shehzad (@ShehzadArsenal) reported 3 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  Hound&Al 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@hound_al) reported 3 minutes ago

  @BarclaysUK I just updated my banking app on my iPhone & the login page for the passcode no longer shows that greeting that I set so that it would reassure me that it was the genuine site. Is this deliberate?

• 
  Lord Craig Wood of Hougun Manor (@Craigabwood) reported 3 minutes ago

  @amazon send me the wrong item. Won't return or replace. So you know what. I have given you every chance and give you all the evidence and pictures of this. You won't fix your mistake. Well as a uk customer I am doing a section 75 charge back with my bank @BarclaysUK I tried!!!!

• 
  cyma naseem (@cymanaseem) reported 5 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 10 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  Vernon (@BaronBromwich) reported 16 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  grapefruit&ambers (@Mrslostand837) reported 17 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  1618cc™/3 (@RomeoXrayBravo) reported 18 minutes ago

  I can confirm that @Barclaycard @BarclaysUK are in bed with the Financial Ombudsman Service @financialombuds The scammers at Barclays will WITHHOLD information about how you used their website, and the FOS won't press them for evidence. #Barclays trade with impunity.

• 
  Muhammad Isa (@mohisah11) reported 19 minutes ago

  @wild_we_are @BarclaysUK They still won't let me access my account because i am in another country I'm not surprised after all they are accused of funding a genocide.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 21 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this