Barclays status: access issues and outage reports

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@Lisa05314053217) reported 2 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people

• 
  Nicholas ElleryJones (@elleryj) reported 6 minutes ago

  @BarclaysUK so you changed the system and sent me a membership number to use Barclays internet banking instead of the Barclaycard site. Didn’t work. Spent an hour on the phone supposedly sorted. No. And now my phone app isn’t working and have deleted and downloaded it three times

• 
  NELLY KANDIE (@KandieNell77066) reported 6 minutes ago

  @BarclaysUK @CarlosUTD2010 Please unblock my account...am currently overseas and your telephone not working from here...can get through...yet I can't contact you through the app as it is blocked...

• 
  Lewis Brown (@LewisBrown1993) reported 6 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  M (@M0000000000004) reported 7 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  cyma naseem (@cymanaseem) reported 8 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  Storm Emperor (@TheStormEmperor) reported 9 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

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  Sir Whine Alot (@j_w_holland) reported 11 minutes ago

  My god, @BarclaysUK fraud help desk cuts you off as soon as you get through to an operator.......not good enough!

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  J (@Justin187421) reported 11 minutes ago

  @BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had

• 
  Top Gnu (@TopGnu) reported 12 minutes ago

  @BarclaysUK your app's broken. The Ts and Cs open automatically on login but then there's no button to dismiss them. So it's impossible to use the app at all. This is in iOS.