Barclays status: access issues and outage reports

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@Lisa05314053217) reported 4 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people

• 
  Mike Turnpenny (@niyamawellbeing) reported 5 minutes ago

  @BarclaysUK my card has stopped working abroad (first time in 11 years…). Can’t speak with an advisor on the help. Please help. Thanks.

• 
  mark brimblecombe (@markbrimblecom1) reported 6 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  TJ (@teejwxm) reported 7 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Andy Drysdale (@andysdrysdale) reported 11 minutes ago

  @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

• 
  Ads (@aadification) reported 14 minutes ago

  Hey @BarclaysUK , I had an account and I lost access to it when I reached India, The account is still there, How can I access it ?

• 
  Filipe FB (@filipefb82) reported 15 minutes ago

  Hello @BarclaysUK and @BarclaysUKHelp. I am finding issues to login into my app. Can you please help me?

• 
  M (@M0000000000004) reported 22 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Edward Boggis (@BoggisEdward) reported 23 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 23 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.