Barclays status: access issues and outage reports

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Hailsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M (@M0000000000004) reported 2 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Steve (@Wakey1234) reported 3 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  Saumil Chakraborty (@Reds_manutd10) reported 4 minutes ago

  @BarclaysUK I have been trying to reclaim my money back after barclays suddenly closed my bank account. I tried to use the barclays reclaim non-uk form. Nothing seems to work and even the customer care number aren’t able to help. What service are you providing?

• 
  MerseyRed (@Dave04057726) reported 4 minutes ago

  @NathanHart1 @BarclaysUK @BarclaysUKHelp Yet still no tweet today there was issues. It's beyond a joke that Barclays don't be upfront saying there's issues

• 
  Tom Munns (@TomMunns1) reported 6 minutes ago

  Looks like there’s an outage at @BarclaysUK . Lots of people reporting they are having trouble using cards. Mines been declined four times

• 
  Tee (@nocturnallamb) reported 7 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  JakInABox (@JakInABox__) reported 7 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  Hound&Al 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@hound_al) reported 8 minutes ago

  @BarclaysUK I just updated my banking app on my iPhone & the login page for the passcode no longer shows that greeting that I set so that it would reassure me that it was the genuine site. Is this deliberate?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 9 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 10 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?