Barclays status: access issues and outage reports

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Andrew Lambourne (@AndyLambourne) reported 3 minutes ago from Fleet, England

  With @Barclays @BarclaysUK shutting so many branches in rural areas, the sales/savings that result in a time the banks need to be available, I assume it will benefit account holders in some way? Also May be improve the phone line service also?

• 
  Ricardo Espinosa (@R78Ricardo) reported 56 minutes ago from Cranleigh, England

  @BarclaysUK called to open an account and told to wait 8 working days so you can confirm the address where I live! Wonderful service!

• 
  mrg9999 - (Mastodon: @mrg9999@mastodon.social) (@mrg9999) reported 57 minutes ago from Woking, England

  @jonhoneyball @BarclaysUK I've been with Barclays since 1978 and always found them to be excellent. Recently dealing with their executive team they solved my problem quickly and efficiently. I often use Metro bank to deposit cash.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Syed Romaan 🇵🇰🇬🇧 (@SyedRomaan4) reported 6 minutes ago

  Concerned about my @BarclaysUK current account being suspended without prior notice, explanation, or any indication of fraud. All transactions were normal & routine. Called support—they could not provide a reason & said a letter is coming.

• 
  Emma (@emmieetoile) reported 7 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

• 
  Bill (@JetSetBilly) reported 8 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  Steve (@Wakey1234) reported 12 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  Sabs (@sabs0297) reported 15 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  Andrei B (@bounce_tothe_oz) reported 16 minutes ago

  @BarclaysUKHelp @gregstwin Isn't it obvious that @BarclaysUK doesn't actually care about it's customers or their requests at all 0% ? Isn't it obvious that they just politely told you to **** of since 2021? Just change the bank man, ALL the other bank apps are better ,have actual useful features.

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 17 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Atticus Plumsack Esq. (@5n0ttyB0y69) reported 17 minutes ago

  @AllTheTimeRef @BarclaysUK Stop making **** up, Mark. Weird.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 19 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Lisa Smith (@la_smith101) reported 25 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks