Barclays status: access issues and outage reports

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

• 
  GAZZA P (@wetgaz1329) reported 17 minutes ago from Dunfermline, Scotland

  @xrbham @BarclaysUK So what exactly will replace the fossil fuels you want banned? Certainly not wind turbines because those are reliant on fossil fuels. Working against your own interests has never been so obvious as these pics you have shared.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy Williams (@Piglet0080) reported 4 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  Tim Lewis @Stoneham Press (@StonehamPress) reported 7 minutes ago

  @BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.

• 
  Gareth Maver (@gdmaver) reported 9 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 10 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 12 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  Empyrean (@Empyrean0000) reported 14 minutes ago

  @BarclaysUK sold an order through the app, withdrew it to my current account and the money has vanished into thin air without ever transferring. Furthermore, now I cant access my orders without the app giving me an error.

• 
  Briony (@_brionyy12_) reported 14 minutes ago

  @BarclaysUK hi my credit card account has completely vanished, can't access on app or online. Why is this?

• 
  lukey1 (@lukey_hunt123) reported 15 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  Rachel Collinson (beta) (@rachel_shares) reported 15 minutes ago

  @BarclaysUK I'm at the end of my tether with trying to access your mobile app on behalf of somebody else using lasting power of attorney - can you please help?

• 
  ANDREW HENDERSON (@AHende1006) reported 16 minutes ago

  @BarclaysUK trying to access an account but it has vanished. Message feature not working online and regular phone lines do not work at weekends. Disappointing service