Barclays status: access issues and outage reports

Problems in the last 24 hours in Glenrothes, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Glenrothes, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Glenrothes, Scotland

Latest outage, problems and issue reports in Glenrothes and nearby locations:

• 
  GAZZA P (@wetgaz1329) reported 5 minutes ago from Dunfermline, Scotland

  @xrbham @BarclaysUK So what exactly will replace the fossil fuels you want banned? Certainly not wind turbines because those are reliant on fossil fuels. Working against your own interests has never been so obvious as these pics you have shared.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 37 seconds ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Empyrean (@Empyrean0000) reported 5 minutes ago

  @BarclaysUK sold an order through the app, withdrew it to my current account and the money has vanished into thin air without ever transferring. Furthermore, now I cant access my orders without the app giving me an error.

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 7 minutes ago

  @BarclaysUK I no longer wish to be a customer

• 
  Mo (@HitchinSquare) reported 8 minutes ago

  @BarclaysUK - Why does your Barclays credit card dispute team only provide lies? It is impossible to log any complaint about them. The only way to get any help is by calling them, but all they do is provide lies and nothing else. Why do you have such a useless team in place?

• 
  WelliXL (@WelliXL) reported 9 minutes ago

  @HSBC_UK Not good enough is it? How many more disruptions are we due to expect? This isn't just a disruption of service this effects everyday life for most, especially as we're being pushed into cashless and ai bot customer service. Do better. I don't see @BarclaysUK having issues

• 
  Ian French (@ianfrench13) reported 14 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  Alli Scott (@scottalli11) reported 16 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Samantha Hornsby (@realsamhornsby) reported 19 minutes ago

  @BarclaysUKHelp @BarclaysUK my Barclays app says I have no bank cards?? Just tried to pay for something at tescos and my card is not only not working, but my app says it doesn’t exist!! What’s happening??

• 
  (P)markblackburn (@lemarkblackburn) reported 20 minutes ago

  @BarclaysUK I cannot upload documents on your bereavement service! I don’t really want to speak to anyone right now

• 
  Warren Peters (@wizza_wozza) reported 21 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail