Barclays status: access issues and outage reports

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Smith (@la_smith101) reported 5 minutes ago

  @BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks

• 
  WallyBingBang-1215 (@ChiefSeattle14) reported 6 minutes ago

  @BarclaysUK I contacted Barclays to repay an old loan of £5k. I do not have an account or sort code. I said can you use my name, address, DOB,to identify me. He said I need the ac + sort code or I can’t help you. I said “do you want your money or not” Get stuffed Barclays 😡

• 
  Elugandula Rahul (@rahulelugandula) reported 9 minutes ago

  Hey @Barclays @BarclaysUK @BarclaysUKHelp Can you please Help me with my account login

• 
  Terence McGuire (@Terencem2) reported 15 minutes ago

  @AppleUK_ and @Barclaysuk - As a premier banking customer I get apple TV a benefit. It stopped working. You sign up via the Backays App. I get the error code MR014. I reinstalled app - still get this response. Speaking to both support teams you blame each other. Please sort it.

• 
  Alli Scott (@scottalli11) reported 22 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Ads (@aadification) reported 23 minutes ago

  Hey @BarclaysUK , I had an account and I lost access to it when I reached India, The account is still there, How can I access it ?

• 
  Nicola Wenman (@nicolawenman) reported 23 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  Chris (@CN_Edwards) reported 26 minutes ago

  @BarclaysUK how long is your app going to be messed up? Doesn’t show me all transactions when I click through & also get an error code when I try and see my own cards in app. Been like it for ages!

• 
  Wisequack (@thewisequack) reported 29 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Little Mill Hennessy (@littlemillhen) reported 33 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating