Barclays status: access issues and outage reports

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Roberts (@JamesRoberts330) reported 5 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  Roger Mc Monagle (@RogerMcMonagle) reported 9 minutes ago

  @BrentHarrowPSC @BarclaysUK @PSCupdates Barclays have always been on the wrong side of these issues. Massive supporters of the apartheid regime in South Africa.

• 
  Max (@maxwaa) reported 11 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 17 minutes ago

  @BarclaysUKHelp @BarclaysUK @Barclays hi are there issues with the platform? We are not receiving funds and now 1 payment has not gone through?

• 
  Hans (@ChinaSurfer1970) reported 18 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.

• 
  nicolabanfoiegras BSc (Hons) PGCE Level 7 ED (@nicolamacdona38) reported 19 minutes ago

  @BarclaysUK @HomeOfCricket ust found out you allow MBR to bank with you. They breed Beagles to be tortured in labs abroad. Are you sure you want to help people like this?

• 
  Damon (@smthers) reported 19 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  Munee 💙 (@OfficialMunee) reported 26 minutes ago

  @BarclaysUK Needs to fix up waiting for my mum to be seen for an issue we’ve come for the second time, I’m glad I’ve changed banks but my mum still wants to rock with her day one bank.. the branch in Walthamstow sucks, rude behaviour for staff

• 
  ¥ (@Cl2udy) reported 27 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 28 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this