Barclays status: access issues and outage reports

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Galashiels, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ****-mum (@maxiv45) reported 6 minutes ago

  @BarclaysUK help why a brand new Samsung tablet won't install Barclays app through Google play - it says it's not compatible but is running android 16 so should. Tablet was purchased specifically to access bank app at home securely as opposed to using phone.

• 
  Vernon (@BaronBromwich) reported 7 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  Warren Peters (@wizza_wozza) reported 8 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  Shehzad (@ShehzadArsenal) reported 17 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  D.A (@DAMLVC) reported 18 minutes ago

  @Barclays @BarclaysUK what is going on with your Barclays app. Every single day it’s impossible for me to login from the first time. Have to wait for it load, move to a different location and It doesn’t load properly, and constantly lagging. It’s becoming very frustrating.

• 
  Karl Jeffries (@JeffriesKa42983) reported 19 minutes ago

  @BarclaysUK so when you been the App it’s not working again, shocking

• 
  Helen Oster (@HelenO47597) reported 21 minutes ago

  @BarclaysUK Shocking service. My mother-in-law has twice requested a new Barclays card - she lives overseas. Allegedly 2 have been posted out, but they have not been received. You refuse to send via courier at OUR cost. You refuse to allow her grandson to collect it in a branch

• 
  Wizz (@Wizz57058652) reported 22 minutes ago

  @BarclaysUK @BarclaysUKHelp How has it been a year and the message us in the Barclays app still isn't working??? ALWAYS says maintenance. 1 YEAR!!!!!!!!

• 
  M (@M0000000000004) reported 26 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Lisa (@Lisa05314053217) reported 27 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people