Barclays

Is Barclays down in Galashiels, The Scottish Borders, Scotland?

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Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.

Problems in the last 24 hours in Galashiels, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Galashiels and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Barclays Outage Chart in Galashiels, The Scottish Borders, Scotland 11/19/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (36%)

    Mobile App (36%)

  3. Login (14%)

    Login (14%)

  4. Website (7%)

    Website (7%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

  • ScribblerMcgee Scribbly (@ScribblerMcgee) reported

    Just got off the phone with @BarclaysUK because I noticed a direct debit payment go out for a loan that should have been closed down months ago. Apparently the loan is indeed now 'in credit' but I can't get a timescale on when I get that money back. Great stuff.

  • larnnie lynn (@larnnie) reported

    @BarclaysUK been on a very Slow ‘chat’ for 3 hours .. now chat is unavailable.. unresolved problem .. unacceptable when you cannot speak to anyone !

  • hilts_cooler hilts (@hilts_cooler) reported

    @BarclaysUK Had to call helpline as online mortgage account information appears to be incorrect. Was on hold for 59 minutes, only to be cut off. Terrible customer service.

  • charliedoneit Charlie Done It. (@charliedoneit) reported

    @BarclaysUK finally moving from your bank after 12 years. No customer service whatsoever. Who runs a business in 2022 where phone lines don’t open on a Saturday and a live chat takes 45 mins to respond #badcustomerservice

  • stanchers Kathryn Stanczyszyn (@stanchers) reported

    @BarclaysUK I need urgent help and nobody seems able to do so

  • ScribblerMcgee Scribbly (@ScribblerMcgee) reported

    @kellykurdt @BarclaysUK It might come to that, but I'm told that it is because the loans team isn't customer facing and only they can do it (???) but it will be flagged by the system 'probably in three days though it does say we're expecting two more payments'. Just amazing levels of incompetence tbh.

  • BrianNegus Dr Brian Negus BEM (@BrianNegus) reported

    @BarclaysUK It's ironic. The Barclays app is the only app I've tested which has major VoiceOver issues with the iOS 16 beta. Usually, I'm singing its praises as a model of #accessibility. I'm sure the developers will act & ensure that blind customers can still use mobile banking this autumn!

  • ProudJew8 ProudJew (@ProudJew8) reported

    @BarclaysUK I am calling you, my god it is a nightmare. Your AI is insisting talking about "my account" is not enough to send me to the long queue of any team. BTW, are you aware covid is over and is not an excuse to understaffing your service creating 40 minute queues?

  • rwash80 Richard Wash (@rwash80) reported

    @barclays it really shouldn’t be this hard to do simple tasks like opening a children’s saving account! Twice our video call has timed out while on hold while no one was available to see us yesterday in branch. Such poor customer service @BarclaysUKHelp @BarclaysUK

  • andycoppin2 Andy Coppin (@andycoppin2) reported

    Called @BarclaysUK to arrange an in branch meeting, been told that there is nothing available near me for a month. Premier service!