Barclays status: access issues and outage reports

Problems in the last 24 hours in Exmouth, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Exmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

• Login (26%)
• Website (24%)
• Mobile App (24%)
• Transactions (21%)
• Transfer (3%)
• Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Victoria Bowyer (@VicBowyer) reported 3 minutes ago

  My local branch is shut today, the phone lines bat you around automated nonsense and I am constantly directed to the app chat line, except there isn’t one. @BarclaysUK your customer service is non existent and I’m frustrated and angry.

• 
  Be the One (@HassanM19810212) reported 5 minutes ago

  @BarclaysUK hi there. Whats going on with your system today? I was paying for my credit card app returned msg that payment can't be processed. I mad another payment and turned out that payment was taken twice. I call your customer service and their system crashed. I don't expect

• 
  William Mikael Berg (@Willmikberg) reported 5 minutes ago

  Absolutely appalled with @BarclaysUK s customer service. I can’t move any money out of my account neither from my app or if I call up and ask them to. You would think a massive bank like them should know how to deal with people, but this is just an absolute joke.

• 
  mr c (@cahatton30) reported 6 minutes ago

  @BarclaysUKHelp Hi @BarclaysUK can you please explain why Harish Bhardwaj still hasn’t given us an answer even though this was due end of business day 07/04/2021, it’s now the 20/04/2021. A truly awful customer service and mortgage department you have!!!

• 
  Dr Peter Hill (@Dr_Peter_Hill) reported 7 minutes ago

  @Barclays @BarclaysUK stood in the queue outside your Teddington Branch. Are you staff on a go-slow or is Covid still the catch-all excuse for poor customer service? Teddington Branch and Colne branches both closed down...not impressed!

• 
  sue theis (@Soozipoos) reported 11 minutes ago

  @BarclaysUK You are shutting two branches in the area of the UK that has the highest ratio of old people? Disgusting, are you going to come and personally help my 84 year old mother with her online banking???

• 
  Elbeldozer (@Elbeldozer1) reported 12 minutes ago

  @BarclaysUK You were exposed to a hack that lost 9,395 euros. And I asked the Barclays team for help to help me, to no avail.

• 
  Michael (@mickingold) reported 16 minutes ago from Coxhoe, England

  @BarclaysUK just had a email that your closing down Pingit.... I’m sorry but this is ridiculous I’m not very happy... i use this to save money with “jars” and send money quickly I think this is a really bad idea! #pingitclosing

• 
  'Dewale. (@authorwales) reported 18 minutes ago

  I feel a tad sad that Barclays is shutting down @Pingit on June 30th. If anyone was ahead of the fintech and API-led payment curve and should have taken that industry in the UK - it should have been @BarclaysUK with PingIt.

• 
  Harding Group (@GroupHarding) reported 19 minutes ago

  @ConradGoodwin @BarclaysUK That explains my loss of access. I really just need to close the account.