Barclays status: access issues and outage reports

Problems in the last 24 hours in Essex, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Essex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lewis Brown (@LewisBrown1993) reported 6 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 6 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  🇬🇩 💕 Lover Babe Rade 💕 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MsRade92) reported 10 minutes ago

  Why does nothing in the @BarclaysUK app ever work. They’ve been ‘making improvements’ for months now and it’s always got an issue. So then you have to call, and something that should that 30 seconds, has become an hour long task…

• 
  Max (@maxwaa) reported 14 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Phillip Garrett (@phillgar1) reported 14 minutes ago

  @tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.

• 
  D.A (@DAMLVC) reported 19 minutes ago

  @Barclays @BarclaysUK what is going on with your Barclays app. Every single day it’s impossible for me to login from the first time. Have to wait for it load, move to a different location and It doesn’t load properly, and constantly lagging. It’s becoming very frustrating.

• 
  Dave Kendall (@DaveKendallPho1) reported 21 minutes ago

  @ABridgen Can you answer this please @BarclaysUK . Will I require govt ID in order to access the funds in my Barclays account?

• 
  Neill Boatman (@boatman_neill) reported 23 minutes ago

  Simply astounds me that a corporation as big as @Barclays @BarclaysUK can be so consistently poor when it comes to service. Had a 75k business loan approved over a week ago and still no documents. Our account manager was superb, only to be let down by inexplicable poor admin.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 24 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Monique Schramm (@MoniqueSchramm) reported 27 minutes ago

  @DamonMinchella @BarclaysUK Would you believe me? When I first came to London, I didn't have a credit card..it was quite an adventure! I would support that immediately I'm not a customer there and never will be. Good Luck for the Coming Concert! I wish I could come! What you accomplish on stage is gigantic!