Barclays status: access issues and outage reports

Problems in the last 24 hours in Essex, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Essex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Whine Alot (@j_w_holland) reported 4 minutes ago

  My god, @BarclaysUK fraud help desk cuts you off as soon as you get through to an operator.......not good enough!

• 
  Ian French (@ianfrench13) reported 9 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 13 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Mike Woods MCIAT (@mikewoodsprpty) reported 17 minutes ago

  Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!

• 
  Andy Lowe ◣ ◢ 🇬🇧 (@MrAndyLowe) reported 17 minutes ago

  @BarclaysUK Hi Barclays, just to advise that the 'Future Payments' function, accessed via the Pay and transfer > Managed scheduled payments menu on Online Banking appears not to be working at the moment. The link seems to be broken.

• 
  Dee ♓️🌸 (@dalomkid) reported 17 minutes ago

  @BarclaysUK @BarclaysUKHelp how do I make a complaint?! Your customer service is awful!

• 
  MarkW (@MarkW909) reported 21 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  M (@M0000000000004) reported 22 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Nicki Schu (@NickiSchu) reported 22 minutes ago

  @BarclaysUK Never experienced worse service. If you are an expat considering opening a UK bank account STAY AWAY. They will close your account, take your money, and make it impossible to get it back. This is even after visiting a UK branch in person.

• 
  MotoGP Tipster (@MotoGPTipster) reported 22 minutes ago

  @BarclaysUK @Thetruth_1971 Always affects me. What a joke, can’t get past T&C screen. Sort it out ASAP please and can’t access account