Barclays status: access issues and outage reports

Problems in the last 24 hours in Eastbourne, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Eastbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Furneaux (@cfurneaux) reported 7 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?

• 
  TJ (@teejwxm) reported 9 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  M (@KlaxonDelight) reported 13 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  Lisa (@Lisa05314053217) reported 14 minutes ago

  @BarclaysUK @BarclaysUKHelp I sent message via app on 22nd and got no response. I have issue with barclaycard but hearing impaired so dont like talking to people

• 
  Andrew Kinsella (@AndrewK25456644) reported 15 minutes ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  Wisequack (@thewisequack) reported 15 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Filipe FB (@filipefb82) reported 16 minutes ago

  Hello @BarclaysUK and @BarclaysUKHelp. I am finding issues to login into my app. Can you please help me?

• 
  M (@M0000000000004) reported 18 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  Luke (@Luke47865392) reported 18 minutes ago

  @BarclaysUK when is your live chat service going to be working again? Very frustrating, it has been down for weeks

• 
  What is it the braids (@MavyMave) reported 20 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.