Barclays status: access issues and outage reports

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Duns, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scott hilton (@scottyh1lts) reported 10 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 16 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  just me (@BluesnJazzxx) reported 16 minutes ago

  So Barclays Bank has gone from our high street. Nearest one is now MK which is 30 mins away. I have a new phone and no access to the app therefore no access to any money @BarclaysUK

• 
  Lee (@LeeCraddock12) reported 17 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  Luke (@LukePe46) reported 19 minutes ago

  @BarclaysUK Ive been a customer for 2 weeks, try paying my bills at the end of the month and you've blocked my card twice!! Your automated fraud system is ridiculous! You have caused to much stress resulting in loosing me as a customer. Absolutely pathetic.

• 
  TΔFΔDZWΔ (@onezusky) reported 19 minutes ago

  4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said

• 
  Bon (@Andyd21_) reported 21 minutes ago

  @BarclaysUK @HomeOfCricket Explained it all again then hung up on me because he is wrong and a total lying peace of **** this is the 6th time speaking to people from packistan who then keeping it up stealing peaces of ****, Barklays uk 100% corrupt banking scum. I have pictures and recorded calls scum

• 
  h (@HusseinKhalid_) reported 25 minutes ago

  Genuinely never experienced a customer experience or service as bad as @LikewizeRepair @BarclaysUK @BarclaysUKHelp

• 
  Random Wars! Algarithiums’ & Logic!!!!!’ (@wars_random) reported 26 minutes ago

  @GM Any problems with the stock contact @BarclaysUK also!

• 
  ТМР (@tmrcz) reported 30 minutes ago

  @barclaysuk you just started blocking your app on my @grapheneos phone falsely claiming it is rooted. Totally unacceptable and customer unfriendly behaviour that will not be tolerated. Bye bye.