Barclays status: access issues and outage reports

Problems in the last 24 hours in Dungannon, Northern Ireland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Dungannon, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

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  Aidan Graham (@AidLadd) reported 2 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Don’t help him guys he’s a homophobe homophobehomophobehomophobe

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  Grazzie (@Grazzie161320) reported 7 minutes ago

  @jolly_osmond @BarclaysUK @HomeOfCricket Hello, although your page shows that everything is working I can’t contact anyone from the Barclaycard app!!!!! I also don’t see any offers for balance transfer!!! I don’t have time to call can you provide your complaint email address asap.

• 
  ANDREW HENDERSON (@AHende1006) reported 10 minutes ago

  @BarclaysUK trying to access an account but it has vanished. Message feature not working online and regular phone lines do not work at weekends. Disappointing service

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 11 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  Anirban Bhattacharya (@fixed2see) reported 12 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  Edward Boggis (@BoggisEdward) reported 14 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?

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  Deer Designs www.Facebook.com/DeerDesignsuk (@DeerDesigns) reported 15 minutes ago

  @BarclaysUK @Barclays please change your treatment of newly bereaved elderly widows. My mum is bedbound with stage 4 COPD, oxygen dependent, partially blind and was utterly surprised to find my Dad had a joint account with her. But could she access it? Not without several...🧵

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  🖥 Akash 📱 (@akash_nu) reported 18 minutes ago

  @BarclaysUK chat support in the app just been horrendous recently. Whenever I try to connect with a human the AI chatbot seems to ask a few questions then assume stupid requests and end it with - we can’t connect you with someone at the moment.

• 
  Cerys Nomi (@axlrosewales) reported 19 minutes ago

  @BarclaysUK great my card aint working in shops or cash machine