Barclays status: access issues and outage reports

Problems in the last 24 hours in Dumbarton, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Dumbarton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@Wakey1234) reported 5 minutes ago

  @Barclays @BarclaysUK I'm going to Tweet you every day until you fix my Bank AC.

• 
  Harry Wraith (@NotHarry16) reported 8 minutes ago

  @BarclaysUK Trying to switch my joint account to you to get the £200 switch payment. It says I must use the app to do this which I've done, but it didn't provide an option for joint. I now find out you can't open a joint account in the app. What a **** experience.

• 
  FPL Solicitor (@FPL_Solicitor) reported 8 minutes ago

  @steezypush @BarclaysUK @Apple Well sure. I had notification that my score went down, so it had some impact !

• 
  ainsley hendrickson (@ainsleyhendric2) reported 9 minutes ago

  @BarclaysUK why is your app not working AGAIN !!!!

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 10 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  DJ Shaan (@djshaan) reported 10 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  The State of Things (@stateofthingsuk) reported 15 minutes ago

  5/🧵 Now @BarclaysUK wants to close our account and close down the subject, even though they have handled proceeds of crime by Iraqis who continue to try and extort money from us. You only get help from @TheFCA if your name is @Nigel_Farage when it comes to de-banking.

• 
  Edward Boggis (@BoggisEdward) reported 15 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?

• 
  JakInABox (@JakInABox__) reported 21 minutes ago

  @BarclaysUK Trying to set a payment up in the Barclay card app and im getting error code DL001, can I get any information on this error code and why im getting it

• 
  Brian Wicks (@brian_wicks1969) reported 21 minutes ago

  @BarclaysUK Hi, I am having trouble finding the barclays app on the play strore. I am using a new Samsung Galaxy tab 9plus OS 15 with ui and security all upto date. Barclays say the app is compatible with my device but it won't show up on the play store. Help!