Barclays status: access issues and outage reports

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Richard Ballantyne 💙 (@richard_ballan) reported 46 seconds ago from Birmingham, England

  @BarclaysUK your service is shocking!

• 
  SpursNomad (@NomadSpurs) reported 7 minutes ago from Birmingham, England

  @Pradee72078039 @BarclaysUK No wonder you are having problems if you conduct yourself like that, with that foul potty mouth. I wouldn't want you as a customer either tbh.

• 
  Sutton_CW (@cj_buzz) reported 12 minutes ago from Birmingham, England

  @BarclaysUK very poor that you cancelled my mortgage phone appointment today. Is that your top level customer service?

• 
  Cheese Bag (@cheesebag) reported 15 minutes ago from Walsall Wood, England

  @BcardBusiness @BarclaysUK @BarclaysBizChat what an absolute joke. Because you’ve shut wednesbury and bilston I drive 10 miles to West Bromwich to find that it’s shut on Wednesday???? So another 7 miles to Walsall and no counter service and one machine open!!!!

• 
  IAACCTV Limited (@iaacctvuk) reported 54 minutes ago from West Bromwich, England

  @BarclaysUK can you update Google and your branch finder to say bank is closed in West Bromwich. What a waste of journey, more branches closing down… time to move I think! #poorcommunication #customerservice

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl Jeffries (@JeffriesKa42983) reported 4 minutes ago

  @BarclaysUK so when you been the App it’s not working again, shocking

• 
  R C (@ott4_dr) reported 4 minutes ago

  Anyone ekse having problems getting on to the @BarclaysUK banking app because it’s saying jail broken. Actually really annoying me now. I have 2 phones and both say it

• 
  Storm Emperor (@TheStormEmperor) reported 7 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

• 
  MarkW (@MarkW909) reported 9 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  ainsley hendrickson (@ainsleyhendric2) reported 13 minutes ago

  @BarclaysUK why is your app not working AGAIN !!!!

• 
  James Roberts (@JamesRoberts330) reported 14 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  Sméagol (@Smeago126) reported 15 minutes ago

  @BarclaysUK @Metal_Rebel Hello. I require some help, but your DMs are closed. Could it be open for me to send my message through please.

• 
  Kristopher Boulton (@Kris_Boulton) reported 20 minutes ago

  @BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.

• 
  Conor Davis (@conord1994) reported 20 minutes ago

  @BarclaysUK how do I access live chat? Says unavailable

• 
  Dee ♓️🌸 (@dalomkid) reported 22 minutes ago

  @BarclaysUK @BarclaysUKHelp how do I make a complaint?! Your customer service is awful!