Barclays status: access issues and outage reports

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Sutton_CW (@cj_buzz) reported 8 minutes ago from Birmingham, England

  @BarclaysUK very poor that you cancelled my mortgage phone appointment today. Is that your top level customer service?

• 
  Cheese Bag (@cheesebag) reported 18 minutes ago from Walsall Wood, England

  @BcardBusiness @BarclaysUK @BarclaysBizChat what an absolute joke. Because you’ve shut wednesbury and bilston I drive 10 miles to West Bromwich to find that it’s shut on Wednesday???? So another 7 miles to Walsall and no counter service and one machine open!!!!

• 
  Richard Ballantyne 💙 (@richard_ballan) reported 25 minutes ago from Birmingham, England

  @BarclaysUK your service is shocking!

• 
  SpursNomad (@NomadSpurs) reported 27 minutes ago from Birmingham, England

  @Pradee72078039 @BarclaysUK No wonder you are having problems if you conduct yourself like that, with that foul potty mouth. I wouldn't want you as a customer either tbh.

• 
  IAACCTV Limited (@iaacctvuk) reported 33 minutes ago from West Bromwich, England

  @BarclaysUK can you update Google and your branch finder to say bank is closed in West Bromwich. What a waste of journey, more branches closing down… time to move I think! #poorcommunication #customerservice

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anirban Bhattacharya (@fixed2see) reported 7 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  Vernon (@BaronBromwich) reported 9 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  Guy Williams (@Piglet0080) reported 12 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  billion lights (@lydylyd) reported 14 minutes ago

  @BarclaysUK why can’t I use the app ? It keeps telling I’m offline when I’m not ? I’ve tried logging in and out , I’ve tried turning on and off my phone but it still won’t let me access anything and is saying I’m offline ? Help.

• 
  A Price (@PriceAntho15233) reported 15 minutes ago

  @BarclaysUKHelp @BarclaysUK I’ve had an account for a long time but I now live abroad. For over a year I’ve tried to receive my money and close my account but it seems impossible! My card was blocked and every time I call I’ve been told that the cheque was sent but it hasn’t been

• 
  aheadless (@aheadless) reported 16 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  Deer Designs www.Facebook.com/DeerDesignsuk (@DeerDesigns) reported 17 minutes ago

  @BarclaysUK @Barclays please change your treatment of newly bereaved elderly widows. My mum is bedbound with stage 4 COPD, oxygen dependent, partially blind and was utterly surprised to find my Dad had a joint account with her. But could she access it? Not without several...🧵

• 
  Kris 🇵🇸 (@Mcfckris21) reported 19 minutes ago

  @BarclaysUK I need help getting my pin, I’ve been locked out the app, trying to get back in but I don’t know my pin and I need get into my account today

• 
  whosdabbling (@apmcook) reported 20 minutes ago

  @BarclaysUK your service and support are absolutely diabolical - unable to use apple pay for over 6 weeks and no-one seems to know what they are doing. We'll be closing the account after 45 Years. No one cares!!

• 
  Georgia (@GeorgiaLiving90) reported 23 minutes ago

  @BarclaysUK Hi I have been advised that I can switch my mortgage rate online and I unable to see this as it used to be a drop down any ideas please? It runs out at the end of September