Barclays down? Current status and problems in Diss, Norfolk, England

Problems in the last 24 hours in Diss, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Diss, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Barclays users through our website.

• Login (27%)
• Website (24%)
• Mobile App (24%)
• Transactions (20%)
• Transfer (3%)
• Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith McMahon (@keithwmcmahon) reported 31 seconds ago

  Hey @Barclays @BarclaysUK @BarclaysUKHelp I just held on the phone for 45 minutes waiting to speak to somebody on the Business Mandate team to get your error corrected. Nobody answering. Please can someone call me? DM for details. Thanks

• 
  Adnam brewn (@AdamBro89922881) reported 6 minutes ago

  @BarclaysUK is anyone answering the customer service phone lines this evening…2hrs 14 mins on hold #customerservice🤔

• 
  Abdullah Javed (@abdullahjaved26) reported 6 minutes ago

  @BarclaysUK Can an existing mortgage customer switch to a new rate more than 90 days of current fixed term ends? If yes, then do they pay early repayment charge, even if they keep their mortgage with you? Thank you 🙏🏽

• 
  James Bentley (@JamesBe13830876) reported 6 minutes ago

  @BarclaysUK Hello is anyone working on the live chat service on the Barclays app. I sent them a message this and still waiting for an answer but no one has bothered to answer it, is there a way you can let them or will make a complaint about live chat service

• 
  Rob Day (@RobDay88905917) reported 9 minutes ago

  @BarclaysUK what is going on, had 3 experiences with your telephone banking ‘system’ in recent weeks & all I’ve got was bounced around menus and disinterested agents and put on hold until I gave up. Literally a dystopian case study in how not to do telephone customer service!

• 
  nonbinarybaps (@nonbinarybaps) reported 15 minutes ago

  @timidheathen @BarclaysUKHelp @BarclaysUK Thank you. They dragged me through more before telling me they can’t actually do anything to help me through Twitter chat. Won’t chase up their chat team on the app. Just threats and more gaslighting. I’m still waiting for a reply on the app to the ‘2/3 minute’ wait 12 hours ago

• 
  ya boy (@ScroopiusNoopus) reported 23 minutes ago

  @BarclaysUK @BarclaysUKHelp iMessage service is complete shite. Messaged Tuesday evening and been around the same circus of auto replies and still no one has messaged me

• 
  Marc Ruse (@marcruse) reported 26 minutes ago

  Hi @BarclaysUK Is anyone working in your customer services department today? I’ve been on hold for 30+ mins so far.

• 
  Jo Dowsett (@JoDowsett) reported 27 minutes ago

  Why do banks find it so difficult to help churches/community groups? Yes, I'm looking at you @BarclaysUK because I would really like to be able to make payments now, since you stopped us doing so over a month ago.

• 
  Ceri Penney (@CERIELLIS2) reported 27 minutes ago

  @Barclays @BarclaysUK today I visited Plymouth branch Myself and a gentleman in a wheel chair used the disabled access door - I had a pram Waited whilst the line of able bodied customers were seen first I had to ask if someone could come and help the gentleman! #DisabilityRights