Barclays status: access issues and outage reports

Problems in the last 24 hours in Devizes, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Devizes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damon (@smthers) reported 4 minutes ago

  @BarclaysUK we’re in Japan, you’ve suspended our visa Rewards card, and your chat isn’t working. How do we get the card unblocked?

• 
  charlie stone (@charlie81389135) reported 5 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks

• 
  Wisequack (@thewisequack) reported 5 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  James Roberts (@JamesRoberts330) reported 6 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  Mat (@lotharmat) reported 8 minutes ago

  @rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!

• 
  Nicola Wenman (@nicolawenman) reported 9 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  ainsley hendrickson (@ainsleyhendric2) reported 10 minutes ago

  @BarclaysUK why is your app not working AGAIN !!!!

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 10 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  mark brimblecombe (@markbrimblecom1) reported 13 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  M (@M0000000000004) reported 14 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?