Barclays status: access issues and outage reports

Problems in the last 24 hours in Chesham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Chesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 9 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Yuri Nator (@BigYuriNator) reported 11 minutes ago

  @D3vilsAdv0c8 @BarclaysUK @Barclays Happened to me, I just opened and closed it a **** load of time and eventually the buttons showed.

• 
  Mike Turnpenny (@niyamawellbeing) reported 19 minutes ago

  @BarclaysUK my card has stopped working abroad (first time in 11 years…). Can’t speak with an advisor on the help. Please help. Thanks.

• 
  M (@M0000000000004) reported 21 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  TJ (@teejwxm) reported 22 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.

• 
  Munee 💙 (@OfficialMunee) reported 23 minutes ago

  @BarclaysUK Needs to fix up waiting for my mum to be seen for an issue we’ve come for the second time, I’m glad I’ve changed banks but my mum still wants to rock with her day one bank.. the branch in Walthamstow sucks, rude behaviour for staff

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 24 minutes ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.

• 
  Wisequack (@thewisequack) reported 25 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 25 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 26 minutes ago

  @BarclaysUK I no longer wish to be a customer