Barclays status: access issues and outage reports

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scribbly (@ScribblerMcgee) reported 2 minutes ago

  Just got off the phone with @BarclaysUK because I noticed a direct debit payment go out for a loan that should have been closed down months ago. Apparently the loan is indeed now 'in credit' but I can't get a timescale on when I get that money back. Great stuff.

• 
  Chloe Raccoon (@ChloeRaccoon) reported 3 minutes ago

  On hold with @BarclaysUK. ETA to call answering: 10 mins. IVR options that match my issue: None. Options for "if you have sent in documents and we asked for more information" and "you need help filling in the form". No option for "you filled in the form and we say you didn't"

• 
  Con O'Neill (@cononeilluk) reported 4 minutes ago

  @BarclaysUK @BarclaysUKHelp appalling customer service from a worryingly dishonest bank. Take care people. #nottobetrusted

• 
  Kathryn Stanczyszyn (@stanchers) reported 6 minutes ago

  @BarclaysUK I need urgent help and nobody seems able to do so

• 
  the favourite son (@rnalibe) reported 6 minutes ago

  Please avoid taken out @BarclaysUK @BarclaysUKHelp Likewize mobile phone And gadget Insuarance. Poor service!

• 
  Alex Taylor🤠 (@realSynaps) reported 6 minutes ago

  @BarclaysUK I opened an account some days ago , but I realise that I put some wrong details , to be more exactly the last 3 years history of living locations, that’s the one. How can I fix the problem ? There’s no option in the app.

• 
  Joy 🏳️‍🌈 (@sunkisscribbles) reported 7 minutes ago

  Just called @Disney_UK Store because (yet another) parcel hasn't arrived. This woman might have helped a bit but for a company like Disney, she sure sounded pissed off! @BarclaysUK Closing loads of branches, limiting services without giving customers a choice. Awful bank.

• 
  Richard Wash (@rwash80) reported 9 minutes ago

  @barclays it really shouldn’t be this hard to do simple tasks like opening a children’s saving account! Twice our video call has timed out while on hold while no one was available to see us yesterday in branch. Such poor customer service @BarclaysUKHelp @BarclaysUK

• 
  Scribbly (@ScribblerMcgee) reported 16 minutes ago

  @kellykurdt @BarclaysUK It might come to that, but I'm told that it is because the loans team isn't customer facing and only they can do it (???) but it will be flagged by the system 'probably in three days though it does say we're expecting two more payments'. Just amazing levels of incompetence tbh.

• 
  HFPR (@HfprLtd) reported 17 minutes ago

  @karen_swainston Just held in for 2 hours 20 mins for @BarclaysUK only to be cut off ! Responding to their request for me to contact them by phone ! They cannot expect small business owners to spend this amount of time just trying to speak to someone - such poor customer service