Barclays status: access issues and outage reports

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Watt (@Andy_Watt) reported 4 minutes ago

  Be warned if planning to switch to @BarclaysUK. They will not give you access to your money 'for up to 4 days', don't generate a card automatically (I needed to request one from CS), don't allow you to log into your account online (need pin sentry which is unavailable).

• 
  Marc A. Young (@MarcAYoung) reported 5 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  ۟ (@moonshinemollly) reported 5 minutes ago

  @Barclays @BarclaysUK why has the app been so slow and unable to load for the last few weeks and why is it down right now 🤬🤬🤬

• 
  AT (@Truemana3388) reported 6 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 10 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 11 minutes ago

  @BarclaysUKHelp @BarclaysUK @Barclays hi are there issues with the platform? We are not receiving funds and now 1 payment has not gone through?

• 
  Max (@maxwaa) reported 12 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Christine (@cuttstweeted) reported 15 minutes ago

  @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

• 
  TJ (@teejwxm) reported 15 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Kristopher Boulton (@Kris_Boulton) reported 16 minutes ago

  @BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.