Barclays status: access issues and outage reports

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@Justin187421) reported 2 minutes ago

  @BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had

• 
  Richard Hughes (@f1blades) reported 2 minutes ago

  @BarclaysUK how do I contact yourselves as I cannot use the phone. The website says use the Barclays chat, this doesn't work as the app says Chat is not available. I just want to know when I will get the switch offer?

• 
  Hound&Al 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@hound_al) reported 3 minutes ago

  @BarclaysUK I just updated my banking app on my iPhone & the login page for the passcode no longer shows that greeting that I set so that it would reassure me that it was the genuine site. Is this deliberate?

• 
  D.Papadimitriou (@dimitriskp) reported 4 minutes ago

  Shambolic customer service from @BarclaysUK beware! My wallet was stolen and it took me ages to get through the robotic system then wait another 30 minutes to report the theft. Is it so much to ask to have a dedicated line for emergencies? What if my phone was stolen as well?

• 
  gillian mary (@gillianwyatt601) reported 5 minutes ago

  @BarclaysUK NO... that is not working either!! 🤔🤨🙄

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 7 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 10 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Top Gnu (@TopGnu) reported 11 minutes ago

  @BarclaysUK your app's broken. The Ts and Cs open automatically on login but then there's no button to dismiss them. So it's impossible to use the app at all. This is in iOS.

• 
  Emma (@emmieetoile) reported 13 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 14 minutes ago

  Hey **** banking company @BarclaysUK seeing as your company just leaks people information online don't you think you should reply to this or something