Barclays status: access issues and outage reports

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

• 
  Leigh Jamieson (@leighjamieson1) reported 59 minutes ago from Bildeston, England

  @LikewizeRepair @BarclaysUK ordered a replacement phone through Barclays Tech Pack. All good until #DPD became involved. Told that delivery would be made today. No attempt made and picture provided to prove they tried is just a blur. No interest from DPD. Dreadful service.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  whosdabbling (@apmcook) reported 8 minutes ago

  @BarclaysUK your service and support are absolutely diabolical - unable to use apple pay for over 6 weeks and no-one seems to know what they are doing. We'll be closing the account after 45 Years. No one cares!!

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 10 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.

• 
  Andrew Kinsella (@AndrewK25456644) reported 11 minutes ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 12 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 12 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Greg Miles (@itsgregmiles) reported 13 minutes ago

  @BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat

• 
  Lyric G (@lyricg20) reported 16 minutes ago

  Anyone else having issues with @Barclays @BarclaysUKHelp @BarclaysUK my balance keeps glitching. Never seen anything like it !!!

• 
  Tom Munns (@TomMunns1) reported 20 minutes ago

  Looks like there’s an outage at @BarclaysUK . Lots of people reporting they are having trouble using cards. Mines been declined four times

• 
  Warren Peters (@wizza_wozza) reported 20 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  scott hilton (@scottyh1lts) reported 20 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable