Barclays status: access issues and outage reports

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

• 
  Leigh Jamieson (@leighjamieson1) reported 56 minutes ago from Bildeston, England

  @LikewizeRepair @BarclaysUK ordered a replacement phone through Barclays Tech Pack. All good until #DPD became involved. Told that delivery would be made today. No attempt made and picture provided to prove they tried is just a blur. No interest from DPD. Dreadful service.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo (@HitchinSquare) reported 2 minutes ago

  @BarclaysUK - Why does your Barclays credit card dispute team only provide lies? It is impossible to log any complaint about them. The only way to get any help is by calling them, but all they do is provide lies and nothing else. Why do you have such a useless team in place?

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 4 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  aheadless (@aheadless) reported 5 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  TJ (@teejwxm) reported 9 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Nathan Hart (@NathanHart1) reported 11 minutes ago

  @BarclaysUK @BarclaysUKHelp would be good if you let people know you're having issues.....again! Tried using card at Tescos and kept getting declined even though money in the account! Thankfully a customer services rep informed of the issues. Not good enough!

• 
  NELLY KANDIE (@KandieNell77066) reported 11 minutes ago

  @BarclaysUK @CarlosUTD2010 Please unblock my account...am currently overseas and your telephone not working from here...can get through...yet I can't contact you through the app as it is blocked...

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 12 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  MarkW (@MarkW909) reported 13 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Elugandula Rahul (@rahulelugandula) reported 13 minutes ago

  Hey @Barclays @BarclaysUK @BarclaysUKHelp Can you please Help me with my account login

• 
  Jude 💙💙💙💙💙💙💙💙💙 (@Jas2090Judith) reported 14 minutes ago

  @BarclaysUK My daughters had a lot of issues with her app logging her out completely, about 5 or 6 times at least & it’s a new apple phone bought from apple. She’s rung to make a complaint only to be told they will log a ticket but they can’t compensate her for it. Disgusting