Barclays status: access issues and outage reports

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

• 
  Leigh Jamieson (@leighjamieson1) reported 59 minutes ago from Bildeston, England

  @LikewizeRepair @BarclaysUK ordered a replacement phone through Barclays Tech Pack. All good until #DPD became involved. Told that delivery would be made today. No attempt made and picture provided to prove they tried is just a blur. No interest from DPD. Dreadful service.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Turnpenny (@niyamawellbeing) reported 2 minutes ago

  @BarclaysUK my card has stopped working abroad (first time in 11 years…). Can’t speak with an advisor on the help. Please help. Thanks.

• 
  Mac10 (@ManchesterMac10) reported 5 minutes ago

  @Barclays @BarclaysUK You’ve frozen £10k in my accounts My wife can’t get to work tomorrow, direct debits are about to fail & we’ve got no money for shopping WTF are you doing ?

• 
  Brucie Bonus (@deanoforsyth) reported 6 minutes ago

  @BarclaysUK any chat function for complaints as your phone lines are terrible

• 
  Lee (@LeeCraddock12) reported 7 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 8 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?

• 
  Gina (@BlondeTalksSkin) reported 13 minutes ago

  @BarclaysUK I can't log into my account online to view my new mortgage because it wants me to use PINsentry, but I don't have a PINSentry device and there is no PINsentry option in my app despite your help page stating there should be. How can I get access to my online account?

• 
  Steve (@Wakey1234) reported 13 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  Shehzad (@ShehzadArsenal) reported 15 minutes ago

  Had a bank account with @Barclays since I was 16. Today they rejected a payment to someone because they were satisfied. Guess what I’m a grown man. I won’t be held hostage by @BarclaysUK closing my account down!!!!!!

• 
  Wisequack (@thewisequack) reported 17 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Rebecca Armstrong-Corbett (@racperspective) reported 17 minutes ago

  @BarclaysUK If you’re a disabled customer, this is my experience. Barclays says some account issues must be discussed on a secure channel. Yet I can’t use secure chat for 10 days. I can’t use Relay or get to a branch. What secure alternative is there? Still waiting for an answer.