Barclays status: access issues and outage reports

Problems in the last 24 hours in Broughton Astley, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Broughton Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Furneaux (@cfurneaux) reported 7 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?

• 
  Lyric G (@lyricg20) reported 7 minutes ago

  Anyone else having issues with @Barclays @BarclaysUKHelp @BarclaysUK my balance keeps glitching. Never seen anything like it !!!

• 
  Kristopher Boulton (@Kris_Boulton) reported 11 minutes ago

  @BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 14 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Roger Mc Monagle (@RogerMcMonagle) reported 16 minutes ago

  @BrentHarrowPSC @BarclaysUK @PSCupdates Barclays have always been on the wrong side of these issues. Massive supporters of the apartheid regime in South Africa.

• 
  Wisequack (@thewisequack) reported 16 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 17 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Richie Austin Comedy Magician (@RichieSAustin) reported 20 minutes ago

  @BarclaysUK @Barclaycard why can i view my business card on the barclays app called barclaycard business and Barclays who are 0 help both saying its nothing to do with them ?

• 
  Sunil (@sy0076089) reported 23 minutes ago

  @Barclays @BarclaysUK fund transfer not working?

• 
  DaZZ (@CraftDAnimation) reported 24 minutes ago

  @BarclaysUK I am trying to sign into the Barclays app but it tells me I need a Pin Sentry Device - I don’t have one and I read you have to log into the app tonirfer one - can you help me