Barclays status: access issues and outage reports

Problems in the last 24 hours in Bonchester Bridge, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Bonchester Bridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 9 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  mark brimblecombe (@markbrimblecom1) reported 12 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  Ben Pay (@bpay12) reported 12 minutes ago

  @BarclaysUK I need to make sure a standing order is cancelled that might come out tomorrow but can’t talk to anyone online or on the phone . Help?!

• 
  M (@KlaxonDelight) reported 14 minutes ago

  @BarclaysUKHelp You’ve lost a high net worth customer because you’ve made it progressively more difficult for her to bank with you. Just spoke to my father in law who switched from @barclaysuk to @AskNationwide. He was also totally dismayed by how rubbish you’ve become.

• 
  What is it the braids (@MavyMave) reported 16 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.

• 
  Tim Jackson® Official (@thefunkymonki) reported 18 minutes ago

  @DragonPassInt @BarclaysUK Opened Travel plus pack 5 months ago and still no membership set up. Had £90 compensation after over 20 calls but still no membership or lounge access. Why am I sorting out all your admin?

• 
  iain (@iaintoon) reported 25 minutes ago

  @BarclaysUK your customer service team is ******* **** Who cry’s over why u asking stupid questions for and ends the call 🤡🤡

• 
  1618cc™/3 (@RomeoXrayBravo) reported 26 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  derek monroe (@derekmonroe16) reported 28 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 32 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!