Barclays status: access issues and outage reports

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Wenman (@nicolawenman) reported 3 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  Luke (@LukePe46) reported 5 minutes ago

  @BarclaysUK Ive been a customer for 2 weeks, try paying my bills at the end of the month and you've blocked my card twice!! Your automated fraud system is ridiculous! You have caused to much stress resulting in loosing me as a customer. Absolutely pathetic.

• 
  Shashwat Khandelwal (@shashwat1198) reported 10 minutes ago

  @BarclaysUK In the last visit I felt the whole process was very disrespectful for me. They are respecting their internal processes more than their potential customer (which makes no sense to me).

• 
  Lisa B (@TheBowers78) reported 14 minutes ago

  @Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out

• 
  M (@M0000000000004) reported 15 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We activated the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and surprise surprise u can use it in all the shops touchless other than the shops you want to use it. Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  thiswaythat (@thiswaythat11) reported 19 minutes ago

  BARCLAYS! 😡 my card just got declined for £5 and I was next to someone. What’s going on?! @BarclaysUK @Barclays And why do you lot love to do this **** on weekends? I’m supposed to be out tonight.

• 
  Kris 🇵🇸 (@Mcfckris21) reported 23 minutes ago

  @BarclaysUK I need help getting my pin, I’ve been locked out the app, trying to get back in but I don’t know my pin and I need get into my account today

• 
  Evelyn (@Evil__Evelyn) reported 23 minutes ago

  @sainsburys Wheres my order still or my money back? @BarclaysUK can you guys help do a charge back on an order done with debit card? I paid for 7-8pm delivery on 17 Oct, money has cleared out of account, grocery wasn't delivered Sainsburys asked to DM on fri, which I done & they wont respond

• 
  Lita (@morbidlita) reported 24 minutes ago

  Oh my god @BarclaysUK’s customer support line is one of the most annoying automated lines I have ever phoned 😤 stupid robot woman doesn’t know what I’m saying and still won’t let me talk to a person

• 
  TΔFΔDZWΔ (@onezusky) reported 29 minutes ago

  4/7 through emails, phone calls, socials… and never received any response… only automated "email acknowledged" type messages, nothing more. Today as a last resort I have just tried to call the bank I used for for the purchase @BarclaysUK, hoping for support, but they said