Barclays status: access issues and outage reports

Problems in the last 24 hours in Ashington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Ashington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Ashington, England

Latest outage, problems and issue reports in Ashington and nearby locations:

• 
  Rockcliffe Files (@RockcliffeFiles) reported 30 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@thenewMH) reported 2 minutes ago

  What have you done to your app 😭 the new layout is terrible @BarclaysUK

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 4 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  doNutter (@theDonutShaman) reported 5 minutes ago

  @officialnucky @BarclaysUK @Barclays Don’t help him Barclays, he spent that money on a quick gobble behind the bike sheds!

• 
  _d12 (@Zippa0Z) reported 5 minutes ago

  @BarclaysUKHelp @BarclaysUK AM I A ******* CUMT?! I’ve ASKED FOR YOUR HELP ALL DAY AND NOT BEARD ******* NOTGING. I WILL ******* COME TO TBE SHOP SND GO MAD

• 
  Anirban Bhattacharya (@fixed2see) reported 7 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  Deer Designs www.Facebook.com/DeerDesignsuk (@DeerDesigns) reported 10 minutes ago

  @BarclaysUK @Barclays please change your treatment of newly bereaved elderly widows. My mum is bedbound with stage 4 COPD, oxygen dependent, partially blind and was utterly surprised to find my Dad had a joint account with her. But could she access it? Not without several...🧵

• 
  Muhammad Isa (@mohisah11) reported 11 minutes ago

  @wild_we_are @BarclaysUK They still won't let me access my account because i am in another country I'm not surprised after all they are accused of funding a genocide.

• 
  Vernon (@BaronBromwich) reported 11 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  derek monroe (@derekmonroe16) reported 13 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Conor Davis (@conord1994) reported 13 minutes ago

  @BarclaysUK how do I access live chat? Says unavailable