Barclays status: access issues and outage reports

Problems in the last 24 hours in Ashington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Ashington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Ashington, England

Latest outage, problems and issue reports in Ashington and nearby locations:

• 
  Rockcliffe Files (@RockcliffeFiles) reported 48 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Mustapha (@sarahemustapha) reported 5 minutes ago

  @BarclaysUK I've tried three times to use your online bereavement service to tell you of my Dad's passing, and three times I have got an error message directing me to fill it all in again - could you fix it please rather than making a hard thing even harder!

• 
  Andy Drysdale (@andysdrysdale) reported 6 minutes ago

  @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

• 
  MadamNOTonit (@C1aireGee) reported 9 minutes ago

  @Barclays @BarclaysUK my wages havent hit my account at midnight like they always do. Is there an issue with your systems again??

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 9 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Lewis Brown (@LewisBrown1993) reported 10 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  ¥ (@Cl2udy) reported 12 minutes ago

  @BarclaysUK why’s ur bank so bad tryna send payments and you’ve locked me out of online banking lmao terrible bank

• 
  Nicola Wenman (@nicolawenman) reported 12 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  A Price (@PriceAntho15233) reported 12 minutes ago

  @BarclaysUKHelp @BarclaysUK I’ve had an account for a long time but I now live abroad. For over a year I’ve tried to receive my money and close my account but it seems impossible! My card was blocked and every time I call I’ve been told that the cheque was sent but it hasn’t been

• 
  Bill (@JetSetBilly) reported 14 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  SoftwareLife (@Mindfulness2050) reported 14 minutes ago

  @BarclaysUK @HomeOfCricket Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎