Barclays status: access issues and outage reports

Problems in the last 24 hours in Arbroath, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Arbroath, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ТМР (@tmrcz) reported 3 minutes ago

  @barclaysuk you just started blocking your app on my @grapheneos phone falsely claiming it is rooted. Totally unacceptable and customer unfriendly behaviour that will not be tolerated. Bye bye.

• 
  Vernon (@BaronBromwich) reported 4 minutes ago

  @BarclaysUK Guys. There's a problem with the way payments to Lloyds credit cards are showing in mobile banking. Random narratives of "American Express" a "Create" are appearing. Even though the payment is made to a Lloyds credit card. This can be quite confusing on statements.

• 
  Elugandula Rahul (@rahulelugandula) reported 9 minutes ago

  Hey @Barclays @BarclaysUK @BarclaysUKHelp Can you please Help me with my account login

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 10 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  Empyrean (@Empyrean0000) reported 13 minutes ago

  @BarclaysUK sold an order through the app, withdrew it to my current account and the money has vanished into thin air without ever transferring. Furthermore, now I cant access my orders without the app giving me an error.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 14 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  scott hilton (@scottyh1lts) reported 15 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable

• 
  Lisa B (@TheBowers78) reported 15 minutes ago

  @Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 17 minutes ago

  @BarclaysUK I no longer wish to be a customer

• 
  Andrew Kinsella (@AndrewK25456644) reported 22 minutes ago

  @BarclaysUK why is Barclays customer service so appalling