Barclays status: access issues and outage reports

Problems in the last 24 hours in Arbroath, Scotland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Arbroath, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 57 seconds ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 2 minutes ago

  @BarclaysUK I no longer wish to be a customer

• 
  Jillian Dawn Clarkson🔥🔥 (@JillianDawnClar) reported 4 minutes ago

  i have a problem i lost my card the other day after shopping at my local supermarket and although you have emailed to say you have posted my newcard out to me as a pensioner with health problems is there any alternative for me to get some money out to keep me going until my new card arrives other than going into town which will be difficult for me practically to get to my local branch? @BarclaysUK

• 
  Nicola Wenman (@nicolawenman) reported 5 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  SpiritRetro (@ShinzuiRetro) reported 9 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 11 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  just me (@BluesnJazzxx) reported 14 minutes ago

  So Barclays Bank has gone from our high street. Nearest one is now MK which is 30 mins away. I have a new phone and no access to the app therefore no access to any money @BarclaysUK

• 
  Bill (@JetSetBilly) reported 16 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  Muhammet ATALAY (@muhammet_atalay) reported 18 minutes ago

  @BarclaysUK @Barclays : i was patient 5 years but no more tolerance .. i just sent below email to the another bank : " Hello ........., I received an automatic out-of-office message from ...... and thought I could move forward with your assistance. I would like to open a business account, as I am not satisfied with the service I receive from Barclays. I have had a business account with them since 2019, but the customer service has been consistently poor, so I have decided to stop working with them. Thank you for your help. "

• 
  Elugandula Rahul (@rahulelugandula) reported 21 minutes ago

  Hey @Barclays @BarclaysUK @BarclaysUKHelp Can you please Help me with my account login