Barclays status: access issues and outage reports

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily Farndon (@EmilyFarndon80) reported 4 minutes ago

  @BarclaysUK what the helk is going on now? Why is banking DOWN YET AGAIN? My balance is showing as Nil yet I know there is money available, I will be looking for a new bank as from today!

• 
  Max (@maxwaa) reported 5 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Mo (@HitchinSquare) reported 6 minutes ago

  @BarclaysUK - Why does your Barclays credit card dispute team only provide lies? It is impossible to log any complaint about them. The only way to get any help is by calling them, but all they do is provide lies and nothing else. Why do you have such a useless team in place?

• 
  Warren Peters (@wizza_wozza) reported 8 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  Tom Munns (@TomMunns1) reported 12 minutes ago

  Looks like there’s an outage at @BarclaysUK . Lots of people reporting they are having trouble using cards. Mines been declined four times

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 14 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  lukey1 (@lukey_hunt123) reported 16 minutes ago

  @BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 18 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 18 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Zoe Harrison (@zcherrybaby) reported 22 minutes ago

  @BarclaysUK disappointed that you have removed my overdraft after being a customer for over 30 years, I very rarely use it, I know you sent me a letter but I don’t think your actions are justified in reducing it to £0