Barclays status: access issues and outage reports

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NELLY KANDIE (@KandieNell77066) reported 3 minutes ago

  @BarclaysUK @CarlosUTD2010 Please unblock my account...am currently overseas and your telephone not working from here...can get through...yet I can't contact you through the app as it is blocked...

• 
  Stop_talking_bubbles (@bubbletalkz) reported 4 minutes ago

  @PSCupdates @Barclays @BarclaysUK - closed my account a while back and moved all my savings. Why ? People with humanity don’t support genocide. Everyone close your accounts ! Stay away from them.

• 
  MarkW (@MarkW909) reported 7 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  James Roberts (@JamesRoberts330) reported 7 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  charlie stone (@charlie81389135) reported 15 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks

• 
  Emma (@emmieetoile) reported 15 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

• 
  karen bell💙 (@karenbee9) reported 15 minutes ago

  @BarclaysUK I’m having problems with the app but can’t find anyway of contacting you about it because it doesn’t fit with any of the options, can someone help please?

• 
  Andrhu (@ALivMusico) reported 15 minutes ago

  @BarclaysUK is the app having issues, getting the square of doom with the waiting counter going round when trying to check My card details.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 20 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Mister Polly (@AlgernonSea) reported 21 minutes ago

  @BarclaysUK My Barclays App greeting has changed but it wasn't done by me. I contacted Barclays help and they said I should update the app. However it seems I already have the latest version of the app. Any suggestions?