Barclays status: access issues and outage reports

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc A. Young (@MarcAYoung) reported 6 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  AT (@Truemana3388) reported 7 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  D.Papadimitriou (@dimitriskp) reported 12 minutes ago

  Shambolic customer service from @BarclaysUK beware! My wallet was stolen and it took me ages to get through the robotic system then wait another 30 minutes to report the theft. Is it so much to ask to have a dedicated line for emergencies? What if my phone was stolen as well?

• 
  DJ Shaan (@djshaan) reported 13 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  Andrew sutherland (@AndrewS5724) reported 14 minutes ago

  WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.

• 
  aheadless (@aheadless) reported 16 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  LordCrypto (@LordCrypto1111) reported 17 minutes ago

  @Vamtoperion @Barclays @BarclaysUK They done that to me last month and closed my account. Didn’t even let me switch to another bank. So had to do all my direct debits manually to another new bank. They are using AI to track accounts and if you put cash in they say it’s money laundering. It’s all bull ****!

• 
  Deer Designs www.Facebook.com/DeerDesignsuk (@DeerDesigns) reported 19 minutes ago

  @BarclaysUK @Barclays please change your treatment of newly bereaved elderly widows. My mum is bedbound with stage 4 COPD, oxygen dependent, partially blind and was utterly surprised to find my Dad had a joint account with her. But could she access it? Not without several...🧵

• 
  Robert KELLY (@RobertK66429609) reported 21 minutes ago

  @BarclaysUK can you please confirm when I can speak to a human on the app chat? It has been down for weeks and I need to close a fixed savings accunt that you automaticaly set up without my authorisation at the maturity i of a previous fixed term savings account.

• 
  Nicholas ElleryJones (@elleryj) reported 21 minutes ago

  @BarclaysUK so you changed the system and sent me a membership number to use Barclays internet banking instead of the Barclaycard site. Didn’t work. Spent an hour on the phone supposedly sorted. No. And now my phone app isn’t working and have deleted and downloaded it three times