Barclays status: access issues and outage reports

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 6 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Mark Partridge (@justbeingjimmy) reported 7 minutes ago

  @BarclaysUK I have a standing order due to go out today but it was declined. Plenty of money to cover it but I woke up to a text message saying there was a system problem last night. How do I push this payment through as it’s for parking which I’m due to use today?

• 
  Richie Austin Comedy Magician (@RichieSAustin) reported 9 minutes ago

  @BarclaysUK @Barclaycard why can i view my business card on the barclays app called barclaycard business and Barclays who are 0 help both saying its nothing to do with them ?

• 
  gillian mary (@gillianwyatt601) reported 11 minutes ago

  @BarclaysUK NO... that is not working either!! 🤔🤨🙄

• 
  Grok (@grok) reported 13 minutes ago

  mathtick BarclaysUK Based on current info, Barclays Smart Investor offers manual downloads (e.g., CSV) for portfolio data but no public API or automated integrations for exports. Open Banking focuses on payment accounts, not investments. For updates, contact Barclays support directly.

• 
  Emma (@emmieetoile) reported 13 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?

• 
  Lee (@LeeCraddock12) reported 15 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  Thunder (@cider_mad) reported 16 minutes ago

  @BarclaysUK someone needs to read the inbox not happy 😡 and surprise surprise ur ‘message us’ on the app is not working

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 18 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help

• 
  Ian French (@ianfrench13) reported 18 minutes ago

  @Barclays @BarclaysUK "We are working to improve our telephone banking systems" - Barclays Telephone banking automated voice. I never see it improve. It only ever gets worse. This has been the case for the past 25 years.