Barclays status: access issues and outage reports

Problems in the last 24 hours in Longton, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Longton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Longton, England

Latest outage, problems and issue reports in Longton and nearby locations:

• 
  Tony Raynor (@Tony_Raynor) reported 33 seconds ago from Saint Annes on the Sea, England

  You write to me from Mortgage Support Team @BarclaysUK but don’t provide an email address. You took 15 minutes to answer the phone but when the call dropped you don’t ring back. You ring me if you want to speak

• 
  Stevie chels ⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@steviechels10) reported 9 minutes ago from Horwich, England

  @Barclays @BarclaysUK @BarclaysUKHelp hi barclays, me and partner wasted another hour+ tonight, trying to ask questions about our mortgage, if possible could you help me ! TRIED phoning waste of time hold. I need to know if I can change job to different work.. continuing 1/2

• 
  BazGav70 (@BAZ_DES) reported 13 minutes ago from Feniscowles, England

  @BarclaysUK @Barclaycard More lies tonight. Does nobody actually speak at the organisation? Everything is chat, but unfortunately chat cannot solve the many security errors and my credit file being provided incorrect and costly information by @BarclaysUK

• 
  Tom (@itstomwoo) reported 16 minutes ago from Longton, England

  @BarclaysUK 👋 how can I get an activation code for the app (new customer) just wanted to get all setup. No card or pins yet

• 
  Caroline Hurt (@caro_hurt) reported 18 minutes ago from Leyland, England

  @BarclaysUKHelp @BarclaysUK absolutely shocking service on phone today and called back and told to wait another 40 minutes….to report fraud on my premier account….wow….👿

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Wicks (@brian_wicks1969) reported 6 minutes ago

  @BarclaysUK Hi, I am having trouble finding the barclays app on the play strore. I am using a new Samsung Galaxy tab 9plus OS 15 with ui and security all upto date. Barclays say the app is compatible with my device but it won't show up on the play store. Help!

• 
  Patrick Crozier (@patrickcrozier) reported 14 minutes ago

  @RobFisher @BarclaysUK Same problem with Lloyds. It was quite important.

• 
  Lee (@LeeCraddock12) reported 16 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 17 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?

• 
  Justin Etheridge (@etheridge999) reported 17 minutes ago

  @BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.

• 
  Ali 💛🌠 (@RealAliAddams) reported 21 minutes ago

  @BarclaysUK u f..king suck, you wont issue a refund for a fraudulent transaction, customer service is 💩 towards my mom and you constantly make me in overdrawn when I have no money to pay my phone bill even when I've contacted both sides

• 
  @STOP_ISRAEL 🇵🇸 (@TedTippCooper) reported 24 minutes ago

  @BarclaysUK I think your Orca ad is terrible! It’s psychologically putting pressure on those living at home to go out and get a mortgage because there’s something wrong with living at home! What a dreadful message to put out! 😡#Familylove

• 
  Kristopher Boulton (@Kris_Boulton) reported 24 minutes ago

  @BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.

• 
  Wisequack (@thewisequack) reported 26 minutes ago

  @BarclaysUKHelp @Barclays @BarclaysUK I know chat support via app is being reset . So why force neurodivergent folk to call.? There's a msg us option but autoresponse says call. Why can't my query be solved with text/email? This violates access rights re: Equality Act. Is this unreasonable?

• 
  Chris Furneaux (@cfurneaux) reported 29 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?