BT (British Telecom) outages and service status in Llandysul, Wales

Problems in the last 24 hours in Llandysul, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llandysul, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Paul stagg (@Staggly) reported 1 minute ago

  @bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here

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  David Sinfield (@omotforest) reported 3 minutes ago

  @WasSamLowryEsq @bt_uk @openreach The French call it demerdisation. Removing the ****. It's how I flew under the radar when I lived in France in an unapproved residence. Basically you keep the local mayor on side* and don't let anything escalate to the departement. *May involve 5L of wine a couple of times a year.

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  Gavin Cook (@gjc_cook) reported 6 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

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  Brian McBride (@brian_mcbride1) reported 9 minutes ago

  @bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed

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  Kenta (@nemurikyosirou) reported 11 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  George Somerville (@geosomerville) reported 11 minutes ago

  WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

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  Brian McBride (@brian_mcbride1) reported 11 minutes ago

  @bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.

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  Alexandra O'Byrne (@AlexaOByrne) reported 13 minutes ago

  @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

• 
  markdann. (@mrkdnnx) reported 17 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  Jon Chadwick (@JonD_Chadwick) reported 22 minutes ago

  @bt_uk Yes, tried that, doesn't work. That's why I am contacting you? Has BT reached the stage where it simply isn't able to fix basic faults?