BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Stroud, Heanor, London, Manchester, Birmingham, Barnet, Newham, Brentwood, Southampton, Oldbury, Banstead, Cardiff, Glasgow and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Stroud |
Internet | |
| Heanor |
Internet | |
| London |
Wi-fi | |
| Manchester |
Internet | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Dodge
(@rgardom1) reported
@MCFCworld @btsport Both beyond ****
-
_Cartz_
(@_Cartz_) reported
And the Daft **** ref on @btsport said his leg was bent so not bad. No point having the refs on they talk absolute shite.
-
Mo Iqbal
(@Mohamme00179893) reported
the commentators are ******* awful on @btsport
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
-
Roly Poly
(@StephenSimons20) reported
@btsport please tell the woman commentating on the Brighton v Man City game to give it a rest and try keeping quiet. Yap, yap, yap, she’s giving me a head ache. This is football luv, keep it down.
-
Martin Adams
(@invisibleboy74) reported
from
Brighton and Hove, England
@SteTudor123 Any city fan that subscribes to @btsport is an idiot
-
Ronnie Beaver
(@beaver_ronnie) reported
from
Cheadle Hulme, England
@btsport do you actually pay Peter Walton or does he do it just for the laughs poor as a ref and a joke as an analyst no wonder so many fans are muting your channel and using alternatives
-
Leon White
(@leonthemod) reported
@bt_uk After the 3rd promise of a engineer coming out today and failing to show up for the 3rd time BT has now been cancelled. Absolute **** show
-
David Littler
(@davylittler84) reported
@bt_uk need help! You are my phone and internet provider. I get the max speed u offer for my area but it is still not good enough, in fact its actually poor. I've asked to leave but I refuse to pay u £300 to end my contract. What other options do I have. Dave 👎
-
Robyn Barnett
(@Robynlbarnett) reported
@bt_uk Help! I'm supposed to have the engineer coming to set up my broadband and phone line today, but i've been admitted to hospital and it says i'm too late to change it.
-
Cam2793
(@CSR2693) reported
@birtydave @btsport I was saying the same!!!! Not a line in sight! Looked right to me. That was one of the worst refereeing performances I’ve seen and that’s something as a City fan because we see them every week!
-
Alan Allcock 👕
(@alaninknutsford) reported
Peter Walton is the most inept pundit referee in the history of TV punditry. @btsport get rid. Can excuse the actual ref but hey never red.
-
Antony Scerri
(@tonysblabla) reported
@bt_uk lost my broadband again, only ten minutes this time (assuming it stays up). Tired of these unannounced loss of service, smarthub 2 lights go orange and status page says there is no service, same as its done on the previous occasion. Would be nice to get comp'd with halo!
-
M Elms
(@maudeelms) reported
@bt_uk my btopenworld email is not working, i have tried using apple email and the website - says 'something went wrong. please try again'
-
Alex Bunten
(@alexbunten) reported
Amazing! 2nd @openreach @bt_uk appointment today 1-6 after nearly a 2 week wait and guess what … didn’t turn up AGAIN!!! This is amazingly incompetent! No mobile reception in this house so no back up. ADSL broadband install also never happened!! #btnightmare
-
Richard Kinder
(@richkin) reported
@bt_uk your customer service rocked. Fault reported on broadband Saturday. Engineer here Monday. Copper replaced and broadband back up. Thanks to the CS and engineering teams. Much appreciated.
-
Catherine Walsh
(@Catheri67016435) reported
@bt_uk Unbreakable? More like 'Laughable'. 11th OpenReach engineer out yest. Network on red all weekend. Network known to be 'bad'. Oh hub might be faulty too! Barely year since last one. Wifi been dropping for 18 months & no solution. Unbreakable, ha, ha, ha. More like broken!!!
-
thisdoesnotconstituteadvice
(@thisdoesnotcon1) reported
What ******** is the point of @btsportfootball @btsport employing Peter shitting Walton to simply parrot the the ref/var?
-
Sircoynie
(@sircoynie) reported
@bt_uk Haha, I have had absolutely no response. So your social team are ignoring these issues just like your forum team. Awful awful support @bt_uk
-
Smashi🐝⚽️💙
(@Smashi01) reported
@Northernblue57 I don't think these 2 watch any football, as bad as the ref's. F*kin useless @btsport
-
David Littler
(@davylittler84) reported
@bt_uk It doesn't let me select an address after I've put my post code in. It's probably freezing because the wifi is so poor. This doesn't help me "the customer" at all. I'm not interested in seeing when u can speed it up in the future I want it now. Please help me leave.
-
Ben O'Reilly
(@Ben_OReilly) reported
@_Cartz_ @btsport There all ******* ****. That **** on BT is a disgrace
-
Brendan Hynes
(@frogsquad) reported
@SteTudor123 Shocking coverage @btsport never subscribing again.
-
JonnyS
(@JonnyMCFC) reported
Nothing like biased commentary @btsport Good job I don't pay for this ****.
-
Kirsten Gibson
(@reallyblonde) reported
@OpenreachHelp Already raised with @bt_uk who have no idea when it will be resolved. They stated @WeAreOpenreach will not give them or us a resolution date. Meanwhile husband cannot work efficiently and we are wracking up data charges. Not the service I expected.
-
Andy Lee
(@andylee1187) reported
Have to agree with Peter Walton there in regards to potential to control the ball. Nothing stops Welbeck growing a couple of feet if Cancelo wasn't down @btsport
-
khalifah
(@Abdulsamadkhal2) reported
@agkm74 @mcfctj_ @btsport Gundogan was apparently going down theatricality and trosads goal was better than foden's they were not holding back today
-
craig froggatt
(@cfrog87) reported
Can Stuart Attwell sign up for the European super league one of the worst refereeing performances I've seen all season #btsport
-
Simon Robertson
(@simonrobertson7) reported
@bt_uk Hello, Is there an issue that is preventing me viewing recordings of previous stages of Giro d’Italia from Eurosport 1 on BT TV (Channel 435)?Thanks
-
Has
(@hfarid76) reported
@bt_uk fix your **** internet