BT (British Telecom)

BT (British Telecom) Outage Report

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BT (British Telecom) Outage Chart 03/24/2026 21:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Will BT (British Telecom) compensate me for the outage?

BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Loughton, Ilford, Buckhurst Hill, Telford, London, Newton Abbot, Blackburn, Southport, Carrickfergus, Birmingham, Clevedon, Kirkcaldy, Nottingham, Banchory and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLoughton Internet
United KingdomIlford Internet
United KingdomBuckhurst Hill Internet
United KingdomTelford Internet
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlAll79166924 Carl Allen (@CarlAll79166924) reported

    @btsport @virginmedia I've paid £25 to watch Tyson Fury V Dillian Whyte and you can't provide a service, sort it out

  • luke_robbo6 Luke Robinson (@luke_robbo6) reported

    @JenksAScott @btsport Still not working man what ********

  • strathster Jonny Strathern (@strathster) reported

    @virginmedia @btsport I have paid for this **** undercard and still can't watch it yet my mates (no names mentioned) who are using dodgey sticks are having zero problems. Any danger of a refund?

  • infinitejimbob Bob (@infinitejimbob) reported

    @btsport Ok I have sound but blank screen wtf seriously you need to sort it out. Atleast send a tweet to say your trying to sort it out

  • BBLeedz Dion Brown (@BBLeedz) reported

    @btsport whats going on mines not working?

  • realvinnydavis Vinny Davis (@realvinnydavis) reported

    @DarrenSmith1977 @btsport @virginmedia Virgin are robbing ***** I bet it only comes on before fury fight. I want my money back or at least half as paid for a service and they haven't delivered. Knobs

  • Michael28213707 Michael Stevens (@Michael28213707) reported

    @BTSportBoxing @btsport Apparently with the technical issues for pay for view customers it more like another 3 hrs till we can view....

  • car13r John Carter FRSA (@car13r) reported

    Erm @btsport is there a problem with on demand for tonight’s fight 🙄

  • Hewbrains88 Mathew Robinson (@Hewbrains88) reported

    @btsport come on. Why ain’t the problems buying it, been fixed ?

  • NickMiller5 Nick Miller (@NickMiller5) reported

    @virginmedia @btsport VIRGIN, sort it out please!! Pre paid days ago, still not working….. how long……

  • infinitejimbob Bob (@infinitejimbob) reported

    @btsport we can’t watch on virgin media I have paid but it’s not working how can we fix it. We want to watch the Tyson fight ffs

  • Robg_Grobster Grobster (@Robg_Grobster) reported

    Problem with virgin / BTsport ? #FuryWhyte

  • laladragon_ LalaDragon🖤 (@laladragon_) reported

    @howdiddlyowdy @btsport We have never had anything on ours except the technical difficulties page

  • jtfUTD jack (@jtfUTD) reported

    @Caseyjones821 @Conormcevoy12 @btsport Nah we’ve just started streaming it cause it’s not working

  • calmityjayne43 Jayne Davison (@calmityjayne43) reported

    @btsport sort the sound out it’s terrible

  • Toni_foster91 toni (@Toni_foster91) reported

    @strathster @virginmedia @btsport Reset the virgin box....just press the orange light button down it just worked for me

  • richardbowman5 Bowman (@richardbowman5) reported

    @btsport Same here, technical difficulties wtf 🤬

  • darrenknurek1 Darren Knurek (@darrenknurek1) reported

    @btsport It’s not working??? Whats the crack??

  • vickysharp1 Vicky Sharp (@vickysharp1) reported

    @bt_uk we are having issues with our youview box in that it keeps losing connection to our router. I seems to happen if we watch something on the planner and then switch to now tv channels. Can you help please?

  • dazzyboy999 Daz (@dazzyboy999) reported

    @btsport Undercard is absolute dog ****

  • Michael28213707 Michael Stevens (@Michael28213707) reported

    @btsport pay per view...clue is in the view part....blank screen and told the planned fix is 10:10pm....so miss the whole card....and potentially the actual fight....joke...maybe just put it on BT Sport 1...everybody that will pay has paid anyway....you just annoying customers

  • HelenBob89 Helen Ensom (@HelenBob89) reported

    @virginmedia how do we get a refund for the Fury v Whyte PPV as it’s not working on Virgin Media? We are already missing the undercard so we are going to purchase direct with @btsport instead #shambles #shitshow

  • Danja140vision Danja_Vision (@Danja140vision) reported

    @virginmedia have robbed us missed the first fight already and took our £25 no problem - we deserve our money back in full refund - sort it out @btsport a lot of people are very un happy !

  • Caseyjones821 caseyjones (@Caseyjones821) reported

    @btsport Not working on box office. People have paid good money for this. Sort it out!

  • LukeBotfield Luke Botfield (@LukeBotfield) reported

    @luke_robbo6 @btsport yeah mate its a joke seems to be a virgin problem

  • OwenMcCormack16 Owen McCormack (@OwenMcCormack16) reported

    @btsport It’s not working

  • LLCoooolJames James (@LLCoooolJames) reported

    Considered buying the Fury-Whyte fight but finding out there is no way to watch BT Box Office through my playstation is disappointing. Definitely not paying 25 quid to have to watch it on my phone. Beyond stupid that @btsport don't have a box office app available on consoles.

  • WinterMute16 WinterMute (@WinterMute16) reported

    Oi @VirginMedia_TV @btsport paid my money where’s my service? I’ll be expecting a refund. #FuryWhyte

  • hg12121212 hg (@hg12121212) reported

    @bt_uk hi watching the stream on the website and the quality is so patchy checked wifi and not the issue.

  • luke_robbo6 Luke Robinson (@luke_robbo6) reported

    @BarnardoWyn @btsport Got it back now hopefully no more issues