Is BT (British Telecom) having an outage?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) problems in the last 24 hours

BT (British Telecom) Outage Chart

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Most Reported Problems:

  • Internet (64.36%)
  • Phone (11.88%)
  • Wi-fi (8.87%)
  • E-mail (8.33%)
  • Total Blackout (4.26%)
  • TV (2.30%)

BT (British Telecom) Live Outage Map

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • KerryInglis4
    Kerry Inglis (@KerryInglis4) reported

    @SkyUK, still waiting on @bt_uk @BTCare to sort my WiFi out, going into nearly 3 weeks and £75 bill from EE using PREPAID WIFI. Anything you can do to help me out? I’ve given up with BT now. Service is awful.

  • skybluesam
    John S (@skybluesam) reported

    @tclansee @btsport Hope not, big Rox fan when I can watch. Got a bad gut feeling you're right but living in hope

  • skybluesam
    John S (@skybluesam) reported

    @tclansee @btsport They best do. I pay my BT sport subscription for this stuff but have been unable to watch most of the playoffs so far. Stayed up for this tonight so they better not let me down

  • dino868
    Bev (@dino868) reported

    @BTCare who do you need to contact about BT website problems? Cannot access my products (for couple of weeks now!) to check on Bband data usage cos of what may possibly be a coding problem!!

  • Samwill81043184
    Sam willis (@Samwill81043184) reported

    @BTCare So why did your salesman not tell me this when I said I will not be at the property for this long. He said it’s not that much to cancel. I wouldn’t call £326 not that much you must pay them a fortune

  • macmorso
    Lee Morson (@macmorso) reported

    @BTCare @STomlinson62 Why would he bother it still won't work you apologize a lot but that doesn't really help good luck. @MarcAllera perhaps you should actually contact some of your less than happy customers? I won't hold my breath. Good bonus this year? Not deserved.

  • macmorso
    Lee Morson (@macmorso) reported

    @MarcAllera You haven't done anything for my family and I for 18 months we pay for BT infinity that we upgraded to and has never worked properly, then again with EE for a huge data plan. The way we have been treated is a disgrace. #btcare @btcare #EE @EE #ofcom @ofcom #btdonteversignup

  • Brightonfan
    Kevin Ticehurst (@Brightonfan) reported

    @MTKGlobal @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @KuganCassius @IFLTV @BTSportBoxing @kidshamrock88 Another shit undercard and a 39 year old cruiserweight for Fury to demolish. Frank Warren is coming us all. Empty arenas and shit undercards, no wonder matchroom and Eddie Hearn are streets ahead!

  • emilieautumns
    𝔳𝔢𝔰𝔭𝔢𝔯 🌙 (@emilieautumns) reported from Perth, Scotland

    [email protected] aye big question why is my internet connection always running slow/randomly disconnecting when I only have two devices connected and I’m the only person using it???

  • soban_shaikh
    Soban Shaikh 🇾🇪 (@soban_shaikh) reported

    @lynnehall @btsport I read some reports where there was a slight chance he would stay back for CL football since he loves Lazio and the players worked really hard to get there. I feel bad that they lost. But I only had our best interest at mind

  • lynnehall
    Lynne Hall (@lynnehall) reported

    @rodney_cyrus @btsport What drama! Really feel sorry for Lazio but their manager blew it big time. You never take your top striker off as you give the opposition licence to go all out attack! Fact De Vrij conceded the vital penalty 2 put his own team out & himself in the #UCL next season controversial!

  • lynnehall
    Lynne Hall (@lynnehall) reported

    @rodney_cyrus @btsport Looks like it sadly. Lazio been the better side by far. Bad subs by them. Tough luck

  • MattyTheGeneral
    BÖÖM! (@MattyTheGeneral) reported

    @BTCare Please reduce my final bill by the amount of days I haven't had Wi-fi access - starting Saturday 19th May and including today Sunday 20th - I will not pay for a service I don't receive - pls confirm

  • HarrisonFiggins
    Harrison (@HarrisonFiggins) reported

    @jamiebiles2 @btsportmotogp @btsport Fuck me

  • henryitdean
    Zaddy SlurpJuice (@henryitdean) reported from London, England

    @BTCare I just paid £17.99 for 5 days of BT WiFi and it is TERRIBLE. So much worse than tethering to my phone with 1 bar of 3G. I would like a refund please

  • forensicality
    Forensic Raconteur (@forensicality) reported

    @BTCare So you’ve charged me for a new BT Hub 6 to improve my connectivity slightly. Charged me. To stop me using Sky. Or being able to connect my phone to the Wi-fi. When I’m sitting next to the Hub. And like an idiot I allowed you to persuade me to return my Hub 5. 1/2

  • edcassidycomedy
    Eddie Cassidy (@edcassidycomedy) reported

    @btsport app not working on Huawei phone, tried trouble shooting on site for google play services, but cant select force stop its greyed out, any ideas?

  • BenBassett97
    king ba$$ (@BenBassett97) reported from Hereford, England

    Pls fix ma shit internet @BTCare

  • bigandyc4
    Andy C (@bigandyc4) reported

    @BTCare intermittent broadband connectivity issues, can someone DM me?

  • PTEmmaArcher
    Emma Archer (@PTEmmaArcher) reported

    @BTCare I’ve had to walk up the road to get a 3G signal in order to send this tweet (again) . Totally unacceptable and useless. SORT IT OUT.

  • albababoom
    Ally Spong (@albababoom) reported

    @BTCare lost will to live trying to navigate website and live chat. Forgotten my payment pin need to reset it can any real person help me

  • richmbrady
    Rich M Brady (@richmbrady) reported

    @CazzSD @bt_uk @BTCare Exactly same with my issues, on top of being ignored and failing to deliver what was promised. We've moved and had the contract cancellation fee waived, because they conceded they failed.

  • mo_resh
    Muhammad Reshard (@mo_resh) reported

    @Sporf @Memphis @OL @ogcnice @ChampionsLeague @btsportfootball @btsport their videos never work

  • Keefey71
    Simon Keefe (@Keefey71) reported

    @MattyTheGeneral @SkyUK @BTCare They're all the same mate, I left sky a few years back due to poor service, then had great customer service from BT to move over........

  • chiphd5
    chip hd5 (@chiphd5) reported

    @mylesgrantsmith @Jimrharv @MTKGlobal @KuganCassius @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @IFLTV @BTSportBoxing @kidshamrock88 Top 10 ?? Must be something wrong with your eyes I said too 25 in world rankings . Clearly deluded because next month you'll all be saying he's the best there is surely he could beat 25th in the world or is that too much of an ask . Time will tell still a crap card imo

  • AccipiterGriff
    Damien Griffiths (@AccipiterGriff) reported

    @DudeMcsnabs @MTKGlobal @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @KuganCassius @IFLTV @BTSportBoxing @kidshamrock88 Bang on mate. Both been out for roughly the same amount of time. Fury v Briggs would've been brilliant. Fact is Tyson is obviously not that confident so he is fighting the worst cruiserweight in the division. Dont listen to fury he talks utter utter bollocks

  • steveroberts61
    Steve Roberts (@steveroberts61) reported

    @BTCare Last Monday, your indian call center said I would get a text but never did. On advice I took front of box off and plugged into the inside socket but it did not solve problem. Then I got sent a network extender. Why I dont know. The telephone sounds low & crackly.

  • Amir_Kahn_
    Amir Kahn (@Amir_Kahn_) reported

    @BTSportBoxing @btsport He's fighting a cruiserweight bum. Not paying for this crap.

  • TiggerTherese
    Thérèse (@TiggerTherese) reported

    LOL - I'm thinking @BTcare don't work at the weekend. They used to step in and help if you hurled enough abuse. But no longer. New email address likely. What a complete and utter bore.

  • chiphd5
    chip hd5 (@chiphd5) reported

    @Jimrharv @mylesgrantsmith @MTKGlobal @KuganCassius @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @IFLTV @BTSportBoxing @kidshamrock88 Terrible card terrible come back fight calls fighters bums bit then chooses a massive bum to come back and fight the blokes not even a heavyweight he's cruiser as per usual frank Warren promotion means shit boxing cards

  • Colin_Dearing
    Colin Dearing (@Colin_Dearing) reported

    It must be really hard for people at #btsport to understand spoilers and requirement to access content without seeing a result. Catchup never features the MotoGP race after it happens, only ever moto3, you don’t deserve the rights to it. Good production spoilt!

  • BigJotta
    Chris rock 🇧🇧🇬🇧 (@BigJotta) reported

    @MTKGlobal @KuganCassius @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @IFLTV @BTSportBoxing @kidshamrock88 Another shit card!!

  • CherylPrax
    Cheryl Prax (@CherylPrax) reported

    @BTCare They never help, just waste my time!

  • CherylPrax
    Cheryl Prax (@CherylPrax) reported

    @BTCare Task 'Prax- Sending' reported error (0x800CCC60) : 'Your outgoing (SMTP) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: +OK POP3 PROXY server ready'

  • canarynorwich
    canary norwich🇩🇪 (@canarynorwich) reported from Great Yarmouth, England

    Wow the non league fa cup is a far better game then the shit one yesterday @btsport

  • KyleRic51721152
    Kyle Richmond (@KyleRic51721152) reported

    @jimfromek @stokelad84 @GazWilliams1 @MTKGlobal @mjavfc1 @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @KuganCassius @IFLTV @BTSportBoxing @kidshamrock88 Of course it will I don't doubt that for a second and that's kind of the point of this fight. Hopefully he'll get some rounds in and never really be troubled. I wouldn't expect him to face anyone half decent for at least 6-8 months

  • DickieSchmidt
    Richard Smith (@DickieSchmidt) reported

    @TonyGra45427828 @btsport @LFC @realmadrid Good shout and I noticed that the other day. Only problem here is, with potentially millions of viewers, the lag caused by streaming will be horrendous. Watching the CL draw for the semi's on YouTube was bad enough.

  • Sam78744817
    andrew (@Sam78744817) reported

    @BTSportBoxing @btsport Can see why warren never named him until now , would never have sold any tickets .

  • TonyGra45427828
    Tony Graham (@TonyGra45427828) reported

    @DickieSchmidt @btsport @LFC @realmadrid You'll be able to watch the game on by sport's you tube channel for free if that's any help mate

  • lee_bardsley
    Lee Bardsley (@lee_bardsley) reported

    @btsportfootball @btsport Best team over both legs but the standard is terrible

  • markdixon1969
    Mark Dixon (@markdixon1969) reported

    @BTSportBoxing @btsport This chump is 39 years old. There is only 2 Albanian boxers in their country and he is number 2 wtf. This is definitely a mismatch.

  • iankell99
    ian kellett (@iankell99) reported

    @DocFrankyStein @frankwarren_tv @btsport @BTSportBoxing @RealCFrampton @jack_catt93 @mranthonyyarde @LiamBeefySmith @terryflanagan5 @J_Warrington @OharaDavies @DynamiteDubois Warrington is a fucking monster sit down dude

  • mylesgrantsmith
    Myles Grant-Smith (@mylesgrantsmith) reported

    @chiphd5 @MTKGlobal @KuganCassius @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @IFLTV @BTSportBoxing @kidshamrock88 Tickets only £40. Pay for what you get, don’t see any issues if tickets are cheap

  • IvyMustela
    Ivy (@IvyMustela) reported

    @BTCare And it's down again. I tried reporting a fault via your chat facility, but got cut off. As for the master socket, I don't seem to have one. The socket at the front, by the door, is just a regular socket.

  • steveroberts61
    Steve Roberts (@steveroberts61) reported

    @BTCare Flashing orange-orange-blue. It happens around 10times/day. After a phone call was promised an engineer but no show after chat they sent me broadband extender. It needs sorting as we pay over £50/month for this non service

  • Phil_Free_
    Phil Free (@Phil_Free_) reported

    @MTKGlobal @KuganCassius @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @IFLTV @BTSportBoxing @kidshamrock88 It was always going to be a pushover & there’s no problem with that in general, but given the context of claiming “I’m the lineal champ” & “Joshua’s a bum” etc, makes this look even worse & you’ve opened yourself up to legitimate ridicule.

  • Ry_M_182
    Ry Murphy (@Ry_M_182) reported

    @BTCare Let me try again. Although, I stream Netflix, Amazon Prime, NBATV and other 4K content just fine. I appreciate Live to vs Recorded is different, however, would not expect BT4KTV to be so poor.

  • Lynzicad
    Lynsey (@Lynzicad) reported from Mountain Ash, Wales

    @BTCare Our contract had gone up a lot!!!!!! I called BT to complain and was promised a call back from the cancellations team but what a surprise, that call never came

  • soroptimistlb
    Lorna Blackmore (@soroptimistlb) reported

    @BTCare not sure why you are called BTCare because it seems you do not I have now been without functioning email for over four weeks I have had six promised call backs which have not happened will write to both the papers and your CEO today I have been a customer for 48 years

  • AnnaKHB
    Anna (@AnnaKHB) reported from Eardisley, England

    @bt_uk @BTCare New Vodafone mast in HR36NJ will BT Mobile customers benefit from this? I was under the impression that mobile companies piggybacked off each other but so far only Vodafone signal. No BT signal here #BTphonehome

  • Amii_11
    Ami Goodall (@Amii_11) reported

    @BTCare Had a chat now waiting for another engineer to come out on Tuesday that would be 8 days without internet. Not a happy customer:(

  • dicon121081
    Diane O'Connor (@dicon121081) reported

    @BTCare We have now been told a charge of £130 will be taken because an engineer said there was no fault! Paying for a service we weren’t 1/2

  • realvoice22
    Voice (@realvoice22) reported

    @BTCare Eventually got in touch with customer service...the hub had not been ordered and therefore I lost a week without broadband and they've given me £5 in compensation...so that's alright then!

  • Glennb941
    Glennb94 (@Glennb941) reported

    @BTCare Anything over 150 is terrible, are you able to identify why mine is over 500? Thanks, Glenn

  • Josh0128
    Josh Henry (@Josh0128) reported

    @GazWilliams1 @MTKGlobal @mjavfc1 @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @KuganCassius @IFLTV @BTSportBoxing @kidshamrock88 Do you could say that about Joshua when he got knocked down by a older man right?

  • DavidLaine
    David Laine (@DavidLaine) reported

    @MTKGlobal @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @KuganCassius @IFLTV @BTSportBoxing @kidshamrock88 Worst card in boxing history?!?

  • jason__darcy
    Jason D'Arcy (@jason__darcy) reported

    @GarethADaviesDT @Tyson_Fury @TelegraphSport @btsport @boxnationtv That’s not a bad comeback fight

  • whoknows_bob
    Bob Kool (@whoknows_bob) reported

    Sorry if this sounds rude or fatist but who is the chubby bloke playing for @TranmereRovers @btsportfootball @btsport

  • ThomasLeoGlynn
    Thomas Leo Glynn (@ThomasLeoGlynn) reported

    @BTCare I don’t have any of the login details I’m afraid I’ll ask my father once he is home

  • finchyger
    G ⚒ (@finchyger) reported

    @MTKGlobal @KuganCassius @Tyson_Fury @ManchesterArena @frankwarren_tv @btsport @IFLTV @BTSportBoxing @kidshamrock88 Who the fuck is that? Sounds like someone David Haye should be fighting