BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Normanton, Glasgow, London, Croydon, Wilmslow, Reading, Broadstone, Hamilton, Colchester, Southwark, Northolt, Hackney, City of Westminster and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| London |
Phone | |
| Birmingham |
Phone | |
| Normanton |
Internet | |
| Glasgow |
Internet | |
| Normanton |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John P Murphy
(@jonpatrick13) reported
@cal_whitehead_ @btsport same here, so switched games only to get Jenas, crap times commentary wise nowerdays
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Adam
(@__ADAM_T__) reported
5/6 So, I'm sorry to say, but I'm breaking up with you, @bt_uk. It's not me, it's definitely you. I've found someone who treats me better and gives me faster, more reliable service. They might not be as well-known as you, but they're hotter than a habanero pepper.
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Five Towns Gossip
(@Normanton0809) reported
Good grief @bt_uk Broadband is terrible....If I wasn't tied in until Oct I'd be away in a flash. I pay for 70Mbs and I'm getting 12Mbs...and they've got the cheek to put the prices up. I appreciate it's 6pm and busy but jeez🙄
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MilanEire
(@MilanEire2023) reported
@ACMilanSydney Absolutely crap bias rubbish listening to @btsport Jermaine jenas is talking total 💩💩💩💩💩💩
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Chris ⚽️🐾 👁👁🌹
(@christatum4949) reported
@btsport can you give Sky back the champions league please awful coverage
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m
(@murrrari) reported
The biggest champions league fixture of the season till date and @btsport @btsportfootball decide to put the god awful Steve McManaman on commentary.
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Adam
(@__ADAM_T__) reported
6/6 Goodbye, @bt_uk. It's been...well, not really nice knowing you, but it's been a learning experience. I've learned that sometimes you have to kiss a few toads before you find your prince. And in this case, you're definitely the toad. Sincerely, A Former BT UK Customer.
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James
(@_jamsie22) reported
Ian Darke really has to be the worst commentator @btsport
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Jacob Pearson
(@JacobPearson01) reported
@btsportfootball saying Tottenham have let Harry Kane down… where is Harry Kane in these big games? Seems to go missing #TOTACM @SpursOfficial #btsport
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LiverpoolFC 49er ⚽️🏈🏏
(@scousermike2) reported
from
Carlisle, England
Jermaine Jenas is the worst pundit around. Conte is mouthing off, gets a yellow card and all Jenas comes out with is ‘he’s not happy about something’ No ****, Sherlock. @btsportfootball @btsport
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DJ⭐⭐💙
(@BlueBlood2510) reported
@neal_army @bt_uk Useless, I got it 2 years ago and it never worked only to find out they don't actually have the service in my part of the area. Thickos
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Rory Gleeson
(@roryglee) reported
@bt_uk Haven’t BT averaged profits of £3bn py over the last 5 years? And you’re charging customers 14% more TY?? Surely improvements and “protection” come from profits first. My service has gotten worse over the last 4 years too
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John
(@Dadyougeek) reported
Never felt like this before but really don’t want to watch anymore of this team I’m done and seriously considering not coming to the remaining games of the season as I’m not enjoying it. @SpursOfficial Sat I the car under the ground listening to @btsport @mrjakehumphrey
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Andrew
(@AndrewGleave11) reported
So many great commentators, why do broadcasters stick with the drivel we all listen too?? What hold has Jenas got on BT sport?? Awful. #ChampionsLeague #BTSport
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Mark Gordon
(@TheMarkGordon) reported
Commentary team on @btsport talking like Spurs have just been beaten by a pub team. Darke and Jenas have been as bad as Tottenham tonight. #TOTACM
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Dan Simpson
(@DSTSimpson) reported
@bt_uk my router is flashing purple but everything is plugged in. I can’t get my landline number to check the status as your website won’t load my bills. Your contact us page promises a ‘message us’ button but it doesn’t appear. Can you help?
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Mark
(@MarkIraSmith) reported
@btsport @btsportfootball @jjenas8 spot on about spurs horrific performance....Conte's tactics are 10 years out of date.....back 5 just doesn't work with these players. Need a modern, forward thinking manager, who makes the most of these attacking players.
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Hasika Patel
(@hasikapatel) reported
@bt_uk I cannot make or receive calls on my landline nor do we have broadband. Is there an outage anywhere? Please advise.
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Stephen Fagan
(@stevf79) reported
What am i missing ? Pundits on BT keep going on about Harry Kane as if he is Mr Spurs. Hes terrible. A luxury. Hopeless #spurs #btsport @btsportfootball
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CM30
(@GRCM30) reported
It's honestly a joke how bad internet connections are in this area, and it makes zero sense. Can someone at @bt_uk explain why this road seems to be stuck at near dial up speeds while everywhere else in town (and many rural places) get fibre? It's not even listed as 'available'
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Christopher Roche
(@chris_roche85) reported
Really disappointing that BT Sport tune down the crowd volume on European nights like these. I know for a fact other channels do not do this and it is a better watch as a result. @btsport #ChampionsLeague #BAYPSG
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Just John
(@theJohnoneball) reported
@btsport if Walton says its a red its a red.... FFS glad i dont pay to listen to your **** commentary
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Utfart
(@RegUtfart) reported
My @Asus laptop struggles with @bt_uk Wifi in a way that some of my devices don't. Some of it down to not brilliant wifi (hence I use a TP-Link external USB device) but some of it has to be down to Windows. It tells me "connected, no internet" when other devices can see internet.
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whenpateswentup
(@davegow1) reported
@neal_army @bt_uk I had similar a few years ago, placed order, not connected on scheduled day, was told not enough room in junction box, so I asked why don’t you check there is beforehand? went on and on, cancelled eventually, I wouldn’t recommend that lot to my worst enemy.
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whenpateswentup
(@davegow1) reported
@neal_army @bt_uk Eventually my issue was passed on to a case manager who I couldn’t fault, unfortunately I still couldn’t get connected, so I placed an order with Talk Talk and hey presto !!! I have broadband now.
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Georgette
(@Georget95545661) reported
@bt_uk i can’t wait to cancel my broadband contract with you thieves! Rubbish connection and overpriced
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Johnny Neal’s Blue & White Army ⭐️⭐️
(@neal_army) reported
@davegow1 @bt_uk I’ve found them OK before and need reliable WiFi as I WFH, but this shambles has raised a few concerns. Heard from a VERY good source that the issue is that instead of sending out new hubs, they try to get customers hooked up to old equipment which they know is unreliable.
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whenpateswentup
(@davegow1) reported
@neal_army @bt_uk Before all this I was with Sky, they were terrible, luckily for me so far Talk Talk have been good.
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Angela Simon
(@maddie_moohoo) reported
@garethlpowell @bt_uk Wow what a coincidence I also had same issues a day ago but luckily @Flexizecode helped me out in minutes.
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Baz ****
(@TurdBaz) reported
@SheilaEYoung1 Aarrp. I was meant to be photographing the sodding thing. Instead I was protesting to @bt_uk why had they kept me tucked up at home waiting for a broadband engineer who was never going to come? #**** No call, no nothing. Still no broadband. Been a month now. #BrokenBritain