BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Southwark, Pontypridd, London, Newham, Birmingham, Oldbury, Burntwood, Ilkeston, Salford, Cardigan, Irvine, Pontefract, Crawley and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Southwark |
Internet | |
| Pontypridd |
Internet | |
| London |
Internet | |
| Newham |
Phone | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Waheed Zaman
(@WadzZaman) reported
@SkyHelpTeam we have @btsport via Sky but it’s not working on SkyGo? I’m trying to watch the Newcastle vs Liverpool game!!
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The Venerable Sammy C
(@SammyCthe1st) reported
Bad enough the officials helping Liverpool but Hopefully @btsport can provide a less bias commentary team next time!! Terrible
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budinoffski©
(@craiggraham76) reported
@SheikhKhaledd Commentary is woeful on BTSport. Had to turn it down.
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Edmund O'Leary
(@emerald1910) reported
@joware1 Jo, I would have preferred to have stayed with BT. However my BT Bills are going up and up and up and up! My conclusion is BT do not care about their customers. BT are a huge British company. Customer Inertia is an integral part of it's success story, @bt_uk. Sad but True!
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thomas🏴
(@athomasdavies) reported
@bt_uk Looks like it's not just the internet that is slow.
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thomas🏴
(@athomasdavies) reported
@bt_uk You downgraded the available packages available to this house without informing the customer resulting in unusable speeds. There is nothing customer support can do. This is a systemic issue.
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D'Arcy Vigors
(@DArcy_Vig) reported
Hi @bt_uk I cannot believe how bad your customer service and tv product service are. Should have believed the reviews. Taken total package and company are incapable of delivering it… #movingbacktoskyasap
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Mikey Ray
(@MikeyRay64) reported
@btsportfootball @btsport this must be the last season for @darrellcurrietv the worst football presenter I've ever witnessed makes the score unwatchable
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Ollie Pfeiffer
(@ollie_pfeiffer) reported
@SachinNakrani And that’s how sportswashing works… Clowns in the media lapping it up without any critical thought. Poor from @btsport to be encouraging this.
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BoroBongo
(@BongoBoro) reported
@bt_uk I'm not on the contract - my landlord is and I don't want to share their information but since it's an ongoing issue that a lot of people are having I'm baffled why you don't want to tell the -users- what is the issue and when you expect it to be operational again
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.
(@7336290f) reported
@bt_uk Hi Scott, gosh you're working late! Just hoping for a customer service email if I can please. Trying in vain to cancel our account which seemingly can only be done by phone. Doesn't need an immediate response but would like to do this now rather than spend tomorrow sat on hold.
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Chris
(@BoughtonRed) reported
@jabbathesutt @notjakethemuss @btsport I swear I would never be as bitter as that lot but ******* it’s so obvious.
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LFC Burger 🍔
(@LFC_Burger) reported
@Tactical_Times She was very poor overall today. @btsport you can do better.
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Chris1878
(@chriswatson187) reported
"If the flag doesn't go up they know #VAR will help them out" This was actually said by the co commentator @btsport #NEWLIV
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Kris
(@Kris08860201) reported
@bt_uk Since 27th BT trying to fix our broadband issues but still no luck, no service and today is 30th - that’s crazy! Are there any serious issues in CV3 6QG
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thomas🏴
(@athomasdavies) reported
No communication from @bt_uk on this change. Still paying the same (ludicrously expensive) monthly cost. Anyone trying to watch a show on Netflix causes the whole house's internet to be unbearably slow / not work at all.
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Ian Pritchard
(@IanPrit44337002) reported
When you're told you might pay £85 for a call out cos your internet doesn't work properly @bt_uk lets go lol
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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WaspInABottle
(@pendolinodriver) reported
@bt_uk how can you close my complaint case within hours without speaking to me. Please email me your complaints procedure then I can go with sky broadband
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Craig
(@Bluenose1402) reported
@bt_uk Pretty ****** day so far, rains came in and bt internet decides to **** itself. 2 kids housebound with no internet, football only available online so can't watch it. And not being fixed til thrusday
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Chris Bevan
(@El_Nobbo_1st) reported
@btsport commentary is awful , it’s an absolute Liverpool **** fest #NEWLIV #nufc
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Michael
(@906030M) reported
Let the game go after he collided with him ??? @btsport so tackled him then you bad tit
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Katie Wiseman
(@KWiseman91) reported
@bt_uk your 'service' has been truly atrocious. We simply tried to arrange a home move on 31/3 and there has been nothing but issues since. #BT #bt
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Robert McCready
(@weebob74) reported
The commentary today has been truly awful @btsportfootball @btsport #NEWLIV
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Paul Davies
(@F1morkPaul) reported
from
Elgin, Scotland
Sit-Rep:Day 10 and Fast Fibre connectivity is going nowhere at all, never mind fast.Still not connected, house done, cable routed, zero sign of another engineer.Another weekend ruined, great, great, great @bt_uk !
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Gou
(@tgou32) reported
@macleodm80 @PremierSportsTV I hope we get a more professional outfit like @btsport on board. Never going to happen though
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Van Vo
(@VanVo75565718) reported
@bt_uk Is bt tv down? I can still watch Netflix and now TV but not your channels
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50Gull1577
(@gull1577) reported
@btsport Any chance of getting Genoa Sampdoria on? Whose interested in this GP Moto Rookie crap.
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jamie atkinson
(@jamieat07526718) reported
@btsport bias and crap commenters, #NEWLIV makes you sick
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Ali Mullaley 🐝 🦅💙
(@alimullaley) reported
@fatwhit5 @btsport Fletcher is awful.