BT (British Telecom)

BT (British Telecom) Outage Report

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BT (British Telecom) Outage Chart 02/24/2026 03:30

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Will BT (British Telecom) compensate me for the outage?

BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Harlesden, Manchester, Halifax, London, Ilford, Selby, Waltham Forest, Reading, Ryde, Castleford, Birmingham, Bolton, Burton Joyce and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHarlesden Internet
United KingdomManchester E-mail
United KingdomHalifax Total Blackout
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanHalliday1 Dan (@DanHalliday1) reported

    Ey @btsport, do us a favour and ask McManaman to stop sniffing down the mic 👍🏼

  • PaulCCockram1 xXFallenHero123X (@PaulCCockram1) reported

    @bt_uk worst broadband provider ever paying for 40mbps and receiving 0.5mbps. after 3 engineer visits, 2 new routers and multiple phone calls issue still not resolved and now I've been told that slow speeds doesn't warrant been able to leave contract without having to pay a fee.

  • AK4INSURANCE Andrew Kirby ✈️✈️✈️ (@AK4INSURANCE) reported

    Richy brought down Everton given a free kick @btsport “expert” Richalison on the floor again. Ask him to@change his tune. Every time. Every game. Is that the extent of his commentary. Never makes those comments about Salah or Mane.

  • TaNGo_CS TaNGoCS (@TaNGo_CS) reported

    @EXCEL @bt_uk God, I miss the good old days in 2016 when I would get FORTY kilobits/sec for a whole year with seemingly no explanation and no solution from the BT engineers 😌

  • yngboynba Dan. (@yngboynba) reported

    Can you tell the commentator to stop sniffing down the mic @btsport @btsportfootball

  • gkenny95 - (@gkenny95) reported

    @bt_uk Hi, I’m having serious issues with my broadband order, having placed the order last week, still not received any confirmation email and despite being assured on the phone the router would arrive today, it hasn’t. I’ve sent a dm, please assist

  • marz194_2 Marlon (@marz194_2) reported

    McManaman constantly sniffing down the mic is the latest thing I hate about his commentary, adding to an already infinite list🤮 #btsport

  • magnusritzen Magnus Ritzen (@magnusritzen) reported

    Can the sniffing commentator, sounds like it’s Steve McManaman, please stop. It’s horrible. #EVECHE @btsport

  • amylou1110 Amy-Louise (@amylou1110) reported

    @btsportfootball @btsport please tell you commentary team to stop sniffling down the mic 🎙!!! Making me sick 😷 🤮

  • Paints_Threads Dipali (@Paints_Threads) reported

    @bt_uk help for vulnerable elderly neighbor please fault lodged yesterday was promised will be fixed today still pending resolution 01707659173.

  • MIPattinson Mark Pattinson (@MIPattinson) reported

    Thank god Havertz just got dragged off. It’s been poor all Round so far but he has been woeful. Now can someone please pass mcmanaman a tissue @btsport #EVECHE

  • roonymartin84 Roony Martin (@roonymartin84) reported

    Trying to watch the game on @btsport on my @virginmedia box and the picture keeps getting those ******* pixels every 30 seconds. Only doing it on the sports channels. **** sake!!!

  • sambotcob heylo (@sambotcob) reported

    @brand_armstrong @virginmedia @SkySportsBoxing We have had free boxing on BTsport the last few months and it has been superb, the minute you have to pay the service gets worse. I think it's because its going through the broadband and not just the digital tv

  • AllertonU10 Allerton Athletico U12 (@AllertonU10) reported

    @AK4INSURANCE @btsport There not on the floor as much as 'hard man Ricky's thats why. Only player to throw bad tackles in and come off worse. 😝😝

  • ChrisCallanan06 chris callanan (@ChrisCallanan06) reported

    @mrjakehumphrey @btsport Mendy and James both not booked but richarlison is! Refs get away with poor officiating far to often

  • lapa182 Igo Lapa (@lapa182) reported

    @bt_uk Actually maybe you can help me. I was plug-in the smart hub two to get everything set for Monday and I noticed the smart hub can’t find the openreach hub - it keeps flashing purple.

  • Birchy1788 Rich (@Birchy1788) reported

    @Dan6787 @btsportfootball @btsport Better still, just **** him off

  • Lane69Steve Northside Steve (@Lane69Steve) reported

    @nev_daniel @btsportfootball @btsport Great idea. WTF does allievianate mean Macca or did you mean ‘alleviate’, to be very honest

  • KennethHarte1 Kenneth Harte (@KennethHarte1) reported

    @btsport can you ask Steve Mcmanaman to stop sniffing during the Everton v Chelsea game he is completely spoiling the match and such bad manners!

  • GolfAnalyst82 🤡 (@GolfAnalyst82) reported

    @sophieesoco24 @btsportfootball @btsport Been poor lately. They have an agenda before kick off it seems then try to get those points across through the game even when not relevant to the action. Today seems to be ‘Pickford is treated unfairly’, over egg anything he does positively etc 🙄 Just call the game as seen! 😑

  • sophieesoco24 Sophie Cohen (@sophieesoco24) reported

    @GolfAnalyst82 @btsportfootball @btsport They need to stop splurting complete nonsense and stupid views and just speak to say someone has the ball. 😠

  • ferfonl Olivia 🎄 (@ferfonl) reported

    @bt_uk internet has been off (flashing purple) almost all day. Came back for one hour, back off again. It’s affecting my neighbours and the wider area. Any idea what the problem is and when it’ll be fixed?

  • ferrarif50lover That man there (@ferrarif50lover) reported

    @btsport WHICHEVER OF YOUR DISGUSTING ***** IS SNIFFING DOWN THE ******* MIKE, CAN THEY PLEASE BE PROVIDED WITH A ******* TISSUE AND A LESSON IN MANNERS!

  • DrHLecter Hugh Jarse (@DrHLecter) reported

    In the name of all that is holy @btsport give Mcmanaman a tissue. Bad enough we have to tolerate his inane drivel for 90 minutes, without having to listen to him sniffing loudly every few seconds.

  • Tonysmini Tony (@Tonysmini) reported

    @lapa182 @bt_uk That’s normal. Flashing purple is normal if there is no signal coming in. It should go blue when it goes live.

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk So here we go again, 3 days with no service, supposed to be called back everyday, no call, 3 hours on phone on Thursday and no one has a clue what's happening. 2nd time this year. Tried calling today, got cut off after 45 minutes as your lines close at 8pm

  • CPFC_1988 CPFC forever (@CPFC_1988) reported

    BT commentary team seem to not understand the rules or why linesman keep their flags down on marginal offsides #btsport #EVECHE

  • scarletsno1 Stuart Jones (@scarletsno1) reported

    @ChampionsCup @btsport @BrianODriscoll Pro14 is crap the officials are below par and need to be more consistent with decisions

  • adammichael_22 Adam (@adammichael_22) reported

    @btsportfootball @btsport please kindly ask Mcmanaman to stop sniffing down the ******* mic

  • laurenrankin_ Lauren ☔️ (@laurenrankin_) reported

    @virginmedia @btsport purchased the AJ vs Pulev boxing ppv on our TiVo box, it works but is ridiculously pixalated every few seconds, any help please?