BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Batley, Warwick, London, Manchester, Crawley, Croydon, Bristol, Derry, Glasgow, Coventry, Hammersmith, Sandwich, Birmingham, Blackburn and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Warwick |
Internet | |
| London |
Internet | |
| Manchester |
Internet | |
| London |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Queen of Olives 🫒
(@OliveQueen1472) reported
@bt_uk Fault was diagnosed as a mass outage. Supposed to be fixed at 12.30, still not right tho
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JET
(@JetArtois) reported
@BTCare Can you cancel of NowTV package via the MyBT app?
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Kiwi Paul
(@squashypigeon) reported
@KathyBurke Landline? I remember those! But then I got so fed-up with **** service that I told @bt_uk to **** off. Never. Looked. Back.
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Balloonatics
(@Balloonatics1) reported
@bt_uk Thank you. Although plusnet are the service provider BT provide the land line and therefore you should be responsible for this provision! Plusnet have escalated this to BT management with no response !
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Nicola Mc Cann
(@CannNicola) reported
@bt_uk “Estimated fix time” within 48 hours. Not much help for the deadlines I have to meet today. I am sure BT billing won’t drop in and out, it is the only consistent part of the awful service I have received from BT since I made the mistake of changing provider.
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Kit Hawkins
(@kit_hawkins) reported
@jonnybarker1965 @btsport @gaglennon What was the problem?
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...
(@Cheeky_Cherries) reported
Seriously now @BTCare you need to do something about these twunts from India calling to tell me something is wrong with my service or you can stick your service right up your hairy arse!
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Your Brexplainer
(@brexplainer) reported
@bt_uk What is the major issue?
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Shaz
(@Shazbatz80) reported
@bt_uk Are there known internet issues in the S20 area I cannot connect & really need to do some work!
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Gary Ennis
(@nsdesign) reported
@BTCare - business broadband is down yet again... for the price paid this is pathetic. As usual - it fails right in the middle of a client webinar. What’s the reason this time BT?
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Your Brexplainer
(@brexplainer) reported
@bt_uk Hey @bt_uk it’s still not working what’s going on??
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Perry Brown
(@PerryBrownF1) reported
@blackpoolstig @bt_uk Do not envy you - my wife had to endure the same merry go round to get our internet line sorted to the new house. 3 hours talking to the wrong people before FINALLY getting to the right person, and he sorted the issue within 10 minutes! Super frustrating! 😡
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• Sam • 💙
(@FineAndSamD) reported
@bt_uk Your service is testing me today.
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Andrew Stennett
(@blackpoolstig) reported
@PerryBrownF1 @bt_uk Yep, had to cancel mine before it even started and gonna re think. But your happy with the reliability and speed though. I am proper stressed and wound up now.
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Paddy G
(@pjgfox) reported
@btsport hi, if I buy the £25 per month sports pass is it available online as I'm not a bit or sky customer?
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Sam Kinnaird
(@Sam_Kinnaird) reported
@bt_uk I am really getting annoyed with your broadband. We sit in the same room as the hub and we lose signal. We have to have Ethernet cables through the house to work and you want an additional £30 a month for ‘complete’ WiFi.
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aether a.k.a unknowndeath
(@aethercosine) reported
@iamdeadbird @bt_uk i could help with cracking the wifis if this is necessery as hell
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Jack Shannon
(@Jack_Shannon) reported
@bt_uk My elderly and vulnerable. parents have received FOUR nuisance calls today and it's not even lunchtime! They pay extra to NOT receive these calls. This has been going on for ages and have had no help from you when they contacted you. What are you going to do about it?
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B
(@B84036843) reported
@bt_uk Called for a new broadband package not long ago, waited a month,no one came, rang up just excuses, exact same events occured 2 times within 2 months after.. The final time they just gave all the excuses in a single call..Useless customer service would never recommend to anybody..
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Boca Media
(@boca_meda) reported
@bt_uk Broadband is down for third time in less than 24 hours. No updates from you. On hold for half an hour.
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Balloonatics
(@Balloonatics1) reported
@bt_uk Ok, well I know that Open reach are owned by BT too. We just keep getting passed from pillar to post and no one wants to help. Just thought I might be lucky enough to find someone helpful! No luck again! Thanks Janet
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Sara Beretta
(@mrs_beretta) reported
@bt_uk are you aware that when you cancel your @virginmedia contract they inform potential BT customers customers that there are lengthy delays in installation, apparently BT asked Virgin to tell their new customers this... 🤔
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Alan Jones
(@AlanJonesPA) reported
BT plans to recruit more than 400 apprentices and graduates for its September 2021 intake in roles including engineering, customer service, applied research and cyber-security - @bt_uk
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Daniel Hayes
(@HayesDan10) reported
@bt_uk absolutely shocking service from a team manager Raheel in the Service & Retention team. Complaint logged and no action taken. Disgraceful!
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kels c
(@12Clarkey_) reported
@bt_uk Funnily enough I was supposed to have a call Monday. That never arrived and a text was sent instead. So can I be given a time of when I will be called? I’m teaching live lessons so ideally need to know.
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Phil
(@PhilippSjostrom) reported
@bt_uk My wifi is still down. I checked the status and it was supposed to be fixed at 8pm. Then again until 1.55am today. And its off again now. Have you tried calling the number listed - 0800 000 151?
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Queen of Olives 🫒
(@OliveQueen1472) reported
@bt_uk My broadband has been down all night and is still down 😡
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Alison Finch
(@alisonfinch) reported
@btbusinesscare Yay we are charged but have had no broadband since 23/12 fabulous service! Please don't use BT
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Balloonatics
(@Balloonatics1) reported
@bt_uk We have applied for both with plusnet. We are just waiting for BT technician to switch on a line that already exists. We have been unable to move into new house because can’t work from home. Had to pay extra rent to stay longer at previous home. Please can you help??
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JET
(@JetArtois) reported
@bt_uk Why's it so hard to cancel a NowTV subscribe via the MyBT app? Can't find how to anywhere??