BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Blackburn, Perivale, Exeter, Bury, City of London, Glasgow, Reading, Sheffield, Manchester, Fareham, London, Ditton Priors, Birmingham and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge |
Internet | |
| Newport |
Internet | |
| Blackburn |
||
| Perivale |
Internet | |
| Exeter |
Phone | |
| Bury |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Heidi Stern
(@heidistern80) reported
@bt_uk any update on the broadband outage in the Oldham area? I work from home and unable to work without internet access, I’ve lost a full working day
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Graham Hughes #RejoinEU 💫 👊🤠
(@EveryCountry) reported
@Dawesomedawson @bt_uk Done. No problem with the line.
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Jamie Scott
(@jamieproducer) reported
Meanwhile on @btsport tonight the pundits and presenters are all women. The problem is that the men will be back tomorrow. Token, insulting, patronising crap. #iwd Yes, I’m watching football. I’ve lost the remote.
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Dan Dawson
(@Dawesomedawson) reported
@EveryCountry @bt_uk Text HELP + phone number to 61998. They'll do an auto check on your phone line and get openreach out if theres any problems. Help has to be in capital letters I think. Eg: HELP 0123456789
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Bolo 🇪🇺🇪🇺🇪🇺
(@Sagenhaft) reported
@EveryCountry @bt_uk It’s absolutely rubbish service, a @bt_uk operator lied to me in order to extend my contract, and the service is still ****
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Richard Horton
(@Richard97077456) reported
@bt_uk At lest £10 per month more expensive than you can get elsewhere and you don't have to put up with the awful customer service!
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Daria 🇬🇧🇪🇺💙💜
(@DariaHassQT) reported
@EveryCountry @bt_uk They’re awful - so glad I left & don’t have to deal with them with regards to internet (we’re now cable). Dreading moving to a place where they’re the only option.
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Mike Briggs #FBPE #RejointheEU
(@m1kebriggs) reported
@EveryCountry @bt_uk @Plusnet ....believe they are BT rebadged but never had a single issue they didn't solve immediately...really good telephone support...
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Isco
(@Iscoesqueee) reported
@btsport @btsportfootball 3 women on the build up for the chelsea match is absolutely shocking. I will be cancelling my BT Sport subscription after today’s game. Your service is utterly ****. Don’t talk on the men’s game, stick to the woman’s game or the kitchen.
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Me #MakeVotesMatter #DefundCarbon #DFIU
(@TBallam) reported
@EveryCountry @bt_uk Very poor, any noise on the line?
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Nicola
(@NEalTalbotden) reported
Don’t you love it when the BT engineer who comes to fix your internet up to the speed we’re paying for actually makes it worse. Then the engineer booked today to make it workable doesn’t turn up. Grr. Lesson prep is going to be interesting. @bt_uk
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stbrewster
(@StBrewster) reported
Alright then.....here it is.....cant help myself @BTSport #football As if having to listen to drivel while waching the match we are subjected to a ladies panel at half time...International womens day gone ballistic....
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Chris Brewster
(@mosdj101) reported
@bt_uk Just wanted to make sure they repaired our connection after it was damaged a few months back whilst they were working on someone else's repair (thankfully wife caught them up before leaving in that incident)
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Blowster 69
(@Blowster6) reported
@btsport **** awful commentary #CHEEVE. When will you learn that we don't want diversity when it's presented so poorly. Watching with mute.
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Paul
(@Rowey2) reported
EIGHT mistakes by Aluko and the game hasn’t even kicked off. Get this **** off the TV. #btsport
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TraderH
(@kh96047890) reported
@bt_uk I’ve been having problems since I’ve switched from #EE to #BT , I’ve had two engineers come out and the service is still the same , my internet is slow and also it still buffers the lights go orange and pink on the router😡
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MikeyYates⚽
(@Mikeyates20) reported
@btsport need to revamp their commentary team! Soooooo poor. Who is the lady on tonight? Not because she is female - she just isn’t good enough.
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Sarah
(@Sarah_RJones) reported
@btsport can somebody please respond to this message and help me before I lose my mind!!!!!
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Justsumguy
(@Justsum32062003) reported
@NicHeather2 @bt_uk Being ex directory probably won't help. These scam calls arent based on the phone book they are randomly/sequentially dialled
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Chris Forster
(@Essexbadger) reported
@bt_uk Is BT Email down? I haven't been able to load my inbox for about 3 hours.
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Simon Ward
(@SimonJSWard64) reported
@btsport tonight's coverage is an absolute disgrace, f***ing glad I'm not paying to watch your **** punditry and analysis. COMPLETE JOKE
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Matthew Evans
(@Neuro_Matt) reported
Astonishingly bad customer service by @bt_uk. Booked home move 4 internet in advance for today. Engineer turns up and can’t do it, so says someone else will come back later. Then the appt cancelled. No option to reschedule online. On hold for 40 mins and still no answer. 🙄
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Lew Broad
(@lew_broad) reported
@btsport the app says I don’t have a sports subscription. I’ve restarted the subscription twice paying £25 twice but still says I have no subscription! Useless ‘help’ on the contact us page
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Tommy Johnson
(@TJohnsonCFC) reported
@jamieproducer @btsport Why ******** should women who have never played at men’s level be talking like they are send them back to the kitchen
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abigail
(@abigailbethx) reported
@bt_uk plz help
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Dafydd 🏴🏴🇮🇪=🇪🇺 🛸
(@Dafydd_62) reported
@EveryCountry @bt_uk Well, you can cancel the contract! If you can get Hyperoptic they're brilliant!
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Progressive European Party
(@Prog_Party) reported
@EveryCountry @bt_uk Stopped using them ten years ago, never got the service that we were promised. Tried virgin as well, just as bad if not worse. We are now happily with talk-talk for the third year. Internet has gone down a few times but nothing like the weekly crash we have with virgin
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🍀Big Kev🍀
(@officialkappa99) reported
@SkyHelpTeam I know this is more aimed at @bt_uk but 2nd time in lockdown the internet is down and needing an engineer. Trying to entertain/educate kids is hard enough let alone myself. Mobile signal in the house not great.
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Paul
(@Paul68958640) reported
@EveryCountry @bt_uk I had three line faults (not BT) and got so sick of it I went to Three mobile broadband. No problems so far.
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Jose Rodrigues ッ
(@JoseRodrigues__) reported
@bt_uk internet has been down all day still not back up need to know when it will be back up ?