BT (British Telecom) Outage
Is BT (British Telecom) having an outage right now?
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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BT (British Telecom) problems in the last 24 hours
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Total Blackout
BT (British Telecom) Outage Map
The most recent outage reports and issues originated from Thornton Heath, Croydon, Leeds, Kingston upon Thames, Glasgow, Nottingham, Golders Green, London, Barnstaple, Reading, Grimsby, Hove, Kettering, Chirk and Bedford.
|Kingston upon Thames||Total Blackout|
BT (British Telecom) CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
BT (British Telecom) Issues ReportsLatest outage, problems and issue reports in social media:
@bt_uk just queued for 20 mins on the phone and got kicked out. I need help with my broadband and the option for online chat wont come up. Please help?
@bt_uk your service is absolutely shocking. I’m thankful I’ve not had to work from home or I would have lost my job already. 2 thumbs down. Would not recommend.
@GarethBale11 @btsport Hello please help me🙏 My name is israr I'm from india I lost my house in road cutting. BMC demolished my house. I have 2 little brother and 1 little sister and mother. I don't have money any kind of job n work in this pendemic. Please help me for buy new house for my family 🥺
Don’t you love it when @bt_uk try and blame the customer for their wrong doings . I have been with this company for 2 years & have had nothing but problems the whole time. Looks like @virginmedia will be gaining a new customer!
@bt_uk - Words cannot describe your customer service, so I’ll let numbers do it instead 0/10 - a telecoms company who cannot even answer the phone, awful service 🙈
How do I go about cancelling your crap service and getting a refund as you have failed to deliver on the basics? @btsport
@bt_uk I just think it’s disgusting she called for help and got a salesman.
@peasmoldia @bt_uk Hi Garry,I am in the same boat with BT I never use my land line but asyo say you have to have the phone to get the broadband,in fact I’ve put the hand set in a drawer and use my mobile,I think yes BT are reliable but they own the lines and charge what they want
@bt_uk credit where credit is due, whilst initially annoyed by the phone system to resolve an issue the twitter team have addressed it most satisfactory. Thank you.
@SkyHelpTeam Thank you for your reply, but you didn’t answer my question and from reviewing the links, the only way I can get bt sport thru sky is to sign up for 18 months! This is very poor fr @btsport who haven’t really done much to help people during this pandemic,
@bt_uk Hi, no last Ingot was a text this morning saying the estimated fix date was the 7th and then nothing the rest of the day. Just got back from work and still nothing.
@joshwhitesays @btsport That’s pretty poor form I’d say.
@bt_uk I have dm you about a problem with replacement sim can't seem to get it to activate keeps saying somethings went wrong please try again later iv been trying all day
@bt_uk next month charges for phone calls of £30.45 which I was misled to believe as I was on a wrong call plan and not pay as you go.I know you have credited £20 back to me,but why should I have to pay £10.45 more for calls I never knew were not mine.
@bt_uk @Nanuerrac next month charges for phone calls of £30.45 which I was misled to believe I was on a wrong call plan and not pay as you go.I know you have credited £20 back to me,but why should I have to pay £10.45 more for calls I never knew were not mine..
Hello @bt_uk Any chance of some assistance? FTTP installed last week, ran fine until around 2pm today. Fiber went down and have spent the last 4 hour trying to get through to anyone. Red LOS light, have tried everything my end like restarts etc. Not a good start...
Good wee training session today to get rid of my frustrations of dealing with @bt_uk starting to regret cancelling virgin. I’ve spent over 3 hrs on the phone in 4 days to be told you right and I’m sorry. Don’t be sorry! Fix the problems 🤬🤬
@DPDgroup_news @Ecommerce_EU I'm mortified that I've just been told that DPD will be delivering my new mobile phone tomorrow. If I'd know that DPD was the courier, I would not have ordered from @bt_uk DPD is indeed the worst couriers I've ever encountered. The phone will not be delivered tomorrow-watch
Lads @btsport are so great! I cancelled 9 months ago and they have still been charging me and won’t refund me because they say there’s no proof that I called to cancel!
@CatherineMcgil3 @bt_uk BT have now confirmed they fabricated comms last week. Texts saying we would have Internet on 31st July could never have been true as they hadn't had @OpenreachHelp confirmation. This has now been going on since 21st July. Incompetence is an understatement
@bt_uk Its bac up now, but that not the point is it,🤬 it happen alot, these random resets or what ever they are, I could of been doing important paperwork or talking to sick family abroad, point is it never changes no matter how many times u check. If it a update warn u. Email, times
@bt_uk hi, is it possible to cancel my sky sports package without having to call in?
@bt_uk repay customer loyalty. I feel gaslit by BT telling me that my service is good when I struggle to load webpages.
@bt_uk please can someone call me, I’ve waited on the phone for hours 😭 #help
@bt_uk Both wired and wireless, it keeps slowing down and will cut off,
@bt_uk understand that a momentary good result doesn’t equal a regular service and it’s not be raining so of course it won’t show as low speed.
@OpenreachHelp & @bt_uk - please can you explain why you feel it is acceptable to let us go without a phone line for 3 weeks? @SkyHelpTeam have informed us they can't contact you directly, so can't do anything about it!! Fix it!!
@bt_uk Hello, I am having issues with signal at LL240HE. The signal issue has only been a problem this afternoon. Many thanks.
@bt_uk Hi, pls can someone DM me so they can help me with an “employee account” issue? TIA 👍🏻
@bt_uk Hi there, all our neighbours have had access to Fibre optic WiFi and we have been stuck with copper for years since they have had them. How can i get this resolved! i tried ringing them countless times and they don't give me any answers. Please help!