BT (British Telecom) Outage

@hobnobpeter @btsportfootball @btsport kimmich had the most assists itw, not only that he can actually defend which is what a RB is supposed to be primarily good at , which why been a cross merchant doesnt make u a great RB, he is awful defensively , but hes not good enough to be a winger, 1 trick poney

@NextGenUtd @btsportfootball @btsport U support man utd, ur team is irrelevant and didnt get a look in

@bt_uk @MoneyTelegraph I'm a TalkTalk customer and moved into a new build property on 29th June 2019. They informed me that the go live date would be 10th July but I'm still waiting for the BT line to be installed. 4 weeks ago, an Openreach engineer came and installed the Master

@bt_uk hey bt, having a total nightmare with my fibre, slow downloads, Sky Q is not buffering properly, my twins are in uproar due to no YouTube available please help! Been having issues for few days now but time to ask for help! #daddydaycareruined 🤣

@HotZangoose @WWF_WWEAttitude @Channel4 @channel5_tv @Channel5Press @WWE @btsport @TripleH @VinceMcMahon @StephMcMahon @WWEUK It would be great if raw and sd live was on the network but with wwe getting billions of dollars on TV rights never going to happen

@bt_uk Hi, it seems impossible to get help from BT, have tried emailing and got no response, tried live chat and halfway through they just stopped replying.

@Iam2phenomenal @WWF_WWEAttitude @Channel4 @channel5_tv @Channel5Press @WWE @btsport @TripleH @VinceMcMahon @StephMcMahon @WWEUK I wish they'd just put Raw and Smackdown on the WWE Network the next day rather than a month later. I'd happily just pay for the Network. Even if Raw and Smackdown access was like a slightly more expensive premium version.

@Iam2phenomenal @WWF_WWEAttitude @Channel4 @channel5_tv @Channel5Press @WWE @btsport @TripleH @VinceMcMahon @StephMcMahon @WWEUK It'll work out cheaper for me, I only have Sky Sports for WWE and can cancel it for the much cheaper BT Sport, but a lot won't change and I think WWE will suffer.

@danielbanter @btsport I have never seen it before.

@JamesMcManus1 For someone in sports journalism, you just spoke like a layman to FIFPro voting. It’s bad for @btsport’s image. FYI: In FifPro Xi voting, it’s just defense, midfield and attack; nothing like voting for RB solely or CB solely. Also Hazard never plays in a midfield three.

@KingJaeLDN @bt_uk You may be better off switching because @bt_uk own all the phone lines in the UK so switching to another company would mean they want to keep your business more than BT does, hence they would be more likely to try and fix the problem. Then it's down to what's best in your area.

@BTCare Normally connect at 51-54mb down / 12-13mb up depending what the router connects at when it decides to reboot overnight

@bt_uk lost all hope, how bad can you get

My bad @bt_uk please sort this

@bt_uk Also, “check service in your area” function isn’t working either.

@BTCare hello, my internet connection has been awful the past 2 days. It seems ok with Xbox, but iPad and phone nothing’s loading!

@bt_uk probably best customer service ever today. Youview box stopped working overnight. 90 minutes after calling up, a new one arrives and installed! Amazing

@ishivaum @VodafoneUK No I haven't! @VodafoneUK customer service is a joke. I'm now using my phone as a wifi hot spot which is costing me money. The next time I contact them (tomorrow) will be to cancel my contract for broadband I can't use. Wish I'd stayed with @bt_uk now 😔

@bt_uk Yes no problems via web mail. I have a new phone with the latest app, but can’t access email. I had to change password with no luck. Logged on my tablet, where I’ve had no problems. But entered my new password and can’t get back in.

@virginmedia Already doing it for 3rd time today, 5th time this week 19th time this month. & if this isn't sorted that's virgin media losing a customer as well as virgin mobile losing 4 customers to @bt_uk or @sky & I advise everyone to avoid you.

@bt_uk the bt openreach box that was broken !!!over a week ago!!! that has left my entire neighbourhood without internet since the 15th is still not fixed, we were all under the impression it would be fixed today and we saw workers but my broadband has been cut off yet again.

@bt_uk For two of them I was told tonight that they expire on the 20/12/2020 when they actually expired on 05/01/2019 and 25/04/2019. If I hadn’t asked for them to be checked again as I thought it must be wrong I’d never have known. I could have cancelled these contracts ages ago!

@bt_uk @BTCare I really don't want to be one of those people who moans to companies online, but our broadband has been useless for the last 5 days. If this carries on I'm going to have to have actual conversations with my family. HELP ME.

@btsportufc @btsport Wot ******** just fight already

@bt_uk The engineers have been around today. It now appears to be working. But as occasional started flashing dark pink. I’m hoping this is a one off. If I have anymore problems I’ll will definitely DM you. Thank you.

@bt_global Hi its good to talk team, its the old 80's BT Bird Here. Just to let you know BT plc global link does not go to your site orators to BT_UK instead and Twitter feed need to be a residential customer there to use.

@bt_uk 38mins on the phone to you then you just cut me off! 40odd pound a month for internet and you can’t even get it right utter shit

@bt_uk I have just used my free upgrade 59 BT fibre which is great - it includes line rental and free evening and weekend calls - problem is I haven't used my home phone for 6+ years and have disconnected it - why can @BT_UK not provide a broadband only option

@bt_uk engineer was meant to come between 1pm and 6pm today. Think it’s pretty safe to say they’re not coming. Was also meant to get a back up hub on Saturday for the internet to run as mine is down - never arrived. #poorcustomerservice #BT

@jbjon @johnwithbeard @bt_uk You know it. I was asking this guy questions that - if he was even remotely close to a service operator - he’d have been able to answer. Also just asking him to tell me the instructions he wanted me to follow was enough to throw him off script.

@bt_uk @rosstheconsumer Sent a DM, Nicola. Have absolutely zero confidence that you’ll tell me anything of use. Seriously considering moving to @SkyUK, a year with you has been enough I think. Been 3 weeks, 2 sets of broadband extenders (my hub is less than 5m from my tv box) and 1 engineer, no solution

@bt_uk @rosstheconsumer All on top of obnoxious staff, promises for a call back from tech support that never came, sending me notification of an engineer visit on a Friday night (obviously didn’t happen) and then no notice for a Saturday morning visit, scuppering family plans to go out /2

@rosstheconsumer @bt_uk All on top of obnoxious staff, promises for a call back from tech support that never came, sending me notification of an engineer visit on a Friday night (obviously didn’t happen) and then no notice for a Saturday morning visit, scuppering family plans to go out /2

@bt_uk really not happy, just because you are working in my area I have no broadband for maybe 24hours. No warnings, just not working. Even though your service status says no problems.

@bt_uk tried 2 devices and several browsers. Your secure payment/setup a DD page does not work! How can you have a broken website....been the same for 2 days.

@bt_uk Hi @BTCare I was not the recipient of the scam call, I merely directed another to contact you if they were worried about their service, rather than fall for their scheme. But thanks for your concern. 👍

@McCarthyStone @bt_uk I spoke to the site manager this morning, they are fully aware. BT have said that each customer is being dealt with individually, the implication is that as such they get lower priority. If Mcstone could raise this as a whole site issue we might get a quicker response.

@jbjon @thepixelgrid @bt_uk Although actually reporting to or using Telephone Preference Service a waste of time in my experience

@johnwithbeard @thepixelgrid @bt_uk I've considered writing an Asterisk implementation for a Raspi so I can put them on hold. I just don't have a phone plugged into my landline. If you're on the Telephone Preference Service ask the caller for their name and registered company # to help report them. They go quick

@verbalpunchbag @BTBusiness Scam just hang up. If @BTBusiness don’t get back, try @BTCare to confirm if there is a problem with your broadband.

“Fraudsters are known to make calls claiming to work for @bt_uk” says their website. Never experienced until today; automated voice call saying internet would be cutoff in 24 hours, press #1 gets u thru 2 a bunch of Indians who try2 walk u thru typing sh*t into a web browser

@bt_uk Ohh no. I moved out and didn’t cancel the service. No one used it but I had to pay up until I did cancel. This was last year though.

@bt_uk Yes but doesn’t work either hence the call! 20 mins now and transferred to a queue as operator had a problem with her system

Phoning @bt_uk to get a line fitted and broadband and 15 mins in and told systems issues, doesn’t bode well 😱

@ChrisPrattFanAk @bt_uk Ask Lisa if I can have her number. Also, if it’s in his name then he has to pay the bill. It’s his fault for not contacting them. I forgot to cancel after moving and even though they can check and see the data usage was at zero for two months I still had to pay. You lucked out 👍🏻

@bt_uk The line has never been fixed

@bt_uk I login using lastpass, it logs me into my email but not MyBT but both have the same password.

@bt_uk Hi Aideen, the engineer has been and said he cannot find anything wrong with the line or the equipment. I’ll see how it goes and get back to you if there is still issues. Thanks

@bt_uk Have completed form. Poor service from #BT. No correspondence emails no communication at all. No help

@bt_uk Yea like I said I had full signal but it was still slow

@bt_uk Even with full signal the speed never gets to more than 5-6mbps

@bt_uk The service has been appalling. No communication. #Btopenreach never reply. #waste of time. #BT.

@talkSPORT My @SkySports & @btsport prescriptions are getting stopped! Until they get on top of this var nonsens. If we don’t use var by the full letter of the laws, then there is no point of it. I never wanted var it and wish it goes back to just the ref @SkySportsNews @JimWhite

@btsportmotogp @CormacGP @btsport @MotoGP @calcrutchlow never let your kid holds the throttle..never...#safetyfirsy

@bt_uk a litany of lies and broken promises thanks for nothing from a supposed world leading brand. Not likely to recommend your customer service and engineer reliability anytime soon #openreach #lies #CustomerExperience

@bt_uk And in the meantime I still can't login!!!!!

@bt_uk You never rang again

@bt_uk once again bt you have failed to ring me again. First Thursday then Friday now this morning. What excuse this time. If you are not going to ring and sort my problem out then compensate me and I will go somewhere else. Or I can go to the ombudsman.

@bt_uk Still no phone call and emails still not working almost 5 weeks know great service from bt.

@TimMerritt1 @Cardinals @Cubs @btsport We're counting down the days! #LondonSeries