BT (British Telecom) Outage Report

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, City of London, Glasgow, Hornsea, Oldbury, Romford, Halifax, London, Enfield Town, Kingston upon Hull, East Grinstead, Hammersmith, Batley, Reading, and Crawley.

City	Problem Type	Report Time
Bury St Edmunds	Internet	2 hours ago
City of London	Total Blackout	10 hours ago
Glasgow	Internet	12 hours ago
Hornsea	Internet	13 hours ago
Oldbury	Wi-fi	13 hours ago
Romford	Total Blackout	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Wallis (@8arnesy7) reported 4 minutes ago

  The scouse idiot can do one! @btsport

• 
  Morgan (@morganjp_) reported 5 minutes ago

  Why tf do I even pay for @btsport if there’s never anything on it? Official sponsor my arse

• 
  Emily Baird (@EmilyBairdy) reported 6 minutes ago

  @btsport you have charged me twice (£25, so £50 in total) for a rugby match I cannot watch. Three customer service assistants passed me on several times, not one said they could help. I would like my £50 back please.

• 
  jonny cook (@jonnycook08) reported 10 minutes ago

  @bt_uk hello I have a bt broadband package and I have had numerous issues with the following error ( couldn't authenticate connrction) this is thr same issue using 3 different devices and when it does connect. I lose Internet a few times a day. Can you help?

• 
  Bal (@Bal01978504) reported 14 minutes ago

  @bt_uk A complaint was opened 5th day I did not have broadband now it's been 35 days no one calls when the promise and put on notes that they called and there was no answer

• 
  Zulqe (@ZulqeUK) reported 18 minutes ago

  @bt_uk just fix my ping and dont ask me to file a report because i shouldnt have to and i wont. I want to play my game but i always spike to 200 ping. It happens to everyone i know that has bt

• 
  Ann Palmer (@AnniePShoreham) reported 20 minutes ago

  @bt_uk Thanks - please ensure that they have access do the data to show how poor service has been lately...#missold?

• 
  Maxine J. Marr 🕹 (@Chronormoo) reported 24 minutes ago

  Another point... The people I talked to on the Help chat the other day learnt about me shielding and having health problems... Having this internet problem has caused me un-needed stress. @bt_uk

• 
  Mark R (@mark_robbo_87) reported 28 minutes ago

  The way BT sports commentators are talking about Brighton calm down they only beat Newcastle and Southampton it is not as if they beat Barcelona ffs #btsport #brighton

• 
  Jenny Owens 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@jenny_owens1) reported 31 minutes ago

  Is there a worse pundit than mcmanaman. With @btsport would never put him on united games. Just want to press mute. Talks so much 💩

• 
  Bells_Deen_Official (@baodeen99) reported 31 minutes ago

  @stubberfieldkev @btsport He never pulled his hand. Maguire's hand was in movement. Don't just pause a video where it suits ur argument, welbeck was diving for the ball not falling.

• 
  Steve Griffiths (@postie802) reported 32 minutes ago

  @7puzzle @btsport Yet today it was an issue? Be consistant

• 
  Craig Daniels (@craigdaniels82) reported 33 minutes ago

  In November (!) I changed broadband from Sky to @BTCare so I could get FTTP. It still hasn’t been installed by @OpenreachHelp I signed up for the £40p/m package, which BT are now advertising for £30. I’m getting zero response on changing my contract. Awful company so far.

• 
  emma boyle (@maddy03) reported 41 minutes ago

  @bt_uk nearly 2 weeks without no broadband this is getting to be a joke now only been with you for 3 weeks, for them to keep saying we are sending out an engineer who comes out but doesn’t solve the problem.

• 
  Paul 郭保罗 🌈⁷ YC#1504 (@7puzzle) reported 42 minutes ago

  @postie802 @btsport To be fair Steve, the pundits never mentioned the two Welsh tries in the first half against England which were both questionable, but we never heard a whinge or a moan. Like true sportsmen, they ignored it, accepted it and moved on! 😳

• 
  Mark R (@mark_robbo_87) reported 42 minutes ago

  The way but sports commentators are talking about Brighton calm down they only beat Newcastle and Southampton it is not as if they beat Barcelona ffs #btsport #brighton

• 
  Adam (@AdamdeSilver) reported 43 minutes ago

  Someone remind me never to watch our matches on @btsport, I can’t take the big 6 love in. #bhafc

• 
  Christopher Slater-Walker #FBPE (@oftenmiserable) reported 46 minutes ago

  @bt_uk Reasons to go elsewhere:1. Static IPv4 address. 2. Static Ipv6 prefix. 3. Ipv6 reverse DNS delegation. 4. Tech support who actually have a clue.

• 
  alfonso (@IssaKnifeBoi) reported 47 minutes ago

  @bt_uk fix my internet every 10 minutes it disconnects

• 
  Dave. (@D_Elliott7) reported 48 minutes ago

  @bt_uk So I should cancel by all together then?

• 
  Dave. (@D_Elliott7) reported 48 minutes ago

  @bt_uk I am paying a lot for it already but it says the mirroring is ending on the 17th April because of security issues or something

• 
  Andi Cockbill (@AndiCockbill) reported 51 minutes ago

  Cracking #MotoGP race! I love just flat out racing, no pit stops, 9 riders nose to tail, constant overtaking, any of them could win it. A rookie on pole. In the end the guy who started 5th won it after dropping to 8th. Never gonna happen in F1. Just sayin... 😜 @btsport

• 
  Bal (@Bal01978504) reported 53 minutes ago

  @bt_uk has anyone else had issues with their hub having a purple flashing light?? Had 11 engineers booked who have failed to attend only 4 have!! Still no Internet after 35 days!!

• 
  Tom (@Tom99082580) reported 55 minutes ago

  @JasonA1995 @btsport Rarely ever works, it's garbage.

• 
  Emily Baird (@EmilyBairdy) reported 56 minutes ago

  @btsportrugby been on the phone trying to give BTSport money to watch the Ulster match at 8pm and been passed to three different team members who said there is no one who can help. Seriously?

• 
  Tom (@Tom99082580) reported 56 minutes ago

  @btsport Ultimate not working yet again, barely ever works to be honest. Terrible service.

• 
  Bumble Lion (@BumbleLion2) reported 56 minutes ago

  @jiwongies @bt_uk My parents have Sky broadband but BT Openreach infrastructure makes it bad. 2.4Mb download speed 0.4Mb upload speed. They won't update local junction box to Fibre unless residents pay. Local MP involved. Can't watch Netflix it just seizes!

• 
  Bal (@Bal01978504) reported 57 minutes ago

  @bt_uk On Saturday the 11fh engineer failed to attend and now have the 12th engineer booked for Tuesday will this engineer attend?? Will they solve the issue??

• 
  luke (@uberluke86) reported 1 hour ago

  @RyanEJourno Why ******** is this bloke commentating on a united match? @btsport

• 
  One of the #greatunwashed (@HelenMaryPike) reported 1 hour ago

  To remind me of my place, @BTCare fail to provide the services for which I pay them.