BT (British Telecom)

BT (British Telecom) Outage Report

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BT (British Telecom) Outage Chart 02/08/2026 00:40

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Will BT (British Telecom) compensate me for the outage?

BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Waltham Forest, Hounslow, London, Hackney, Bicester, Shipley, Skegness, Glasgow, Manchester, Walsall, Croydon, Luton, Slough, Reading and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Internet
United KingdomHounslow Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenfeldman Darren Feldman (@darrenfeldman) reported

    It’s mad that Modric is the same age as Mark Noble. Noble looks like an old man (his rascal hair doesn’t help him) and Modric is out sprinting DeBrune #RealManCity @btsportfootball #btsport

  • ThePassingGame ThePass (@ThePassingGame) reported

    The replays tonight are awful, the number of times we’ve missed action, and they show the same event sometimes 4-5 times, it’s infuriating #MCIRMA @btsport

  • Grant26793 Grant Jones (@Grant26793) reported

    @btsport sort your commentators out ******* they belong in a random kitchen at 4am they never stop talking and it's just jibberish after jibberish

  • januszjasinski Mr. Jasinski (@januszjasinski) reported

    Please @btsport @btsportfootball @rioferdy5 get Steve McManaman off any future commentary. Do whatever you need to. Cancel his contract. I have BT Sport but switch to streams when he's on. He's the worst.

  • stuart_hainey stuart hainey (@stuart_hainey) reported

    @btsport Oh, never mind.

  • paperfish22 alfie (@paperfish22) reported

    @btsport how much are you charging to shove ads down our throats whilst the games already resumed how pathetic

  • ansteypete Ansteypete (@ansteypete) reported

    @btsport Waste of time paying commentators when the sound balance is so dreadfully bad. All we can here is the crowd. Absolutely dreadful…sort it out. You really are a joke! 😡😡😡 #RMAMCI

  • paulmcdermott Paul McDermott (@paulmcdermott) reported

    @bt_uk I have the LP103 error on all of my devices when trying the watch the live game - so I can't have any streams open! Can you please help? Thx

  • RFC1872GER RFC1872GER (@RFC1872GER) reported

    Dear @btsport Kyle walker isn't dying, he's injured and being subbed, calm down.

  • Stuart040 Stubot (@Stuart040) reported

    Must be awful for Steve McManaman having to pretend to favour Man City whilst commentating on @btsport #RMAMCI

  • SullivanNigel nigel sullivan (@SullivanNigel) reported

    @CharliePartrid7 @btsport Not quite as bad as Owen

  • RogersonSteve Steve Rogerson (@RogersonSteve) reported

    Come on @btsport missing the kick off of extra time. That was crap #btsport #RealManCity

  • hutch__man Steven Hutchinson (@hutch__man) reported

    @btsport - missed the bloody KO because you overrun your adverts - piss poor.

  • EdgarTP Sam (@EdgarTP) reported

    **** coverage @btsport Adverts across the drama at the end of normal time, then you miss the beginning. Dreadful.

  • SignorJuventino Signor Juventino (@SignorJuventino) reported

    Every time a Real player goes down or makes a bad challenge the contempt and disgust from the BTSport Commentary Robot is akin to someone finding their partner in bed with their best mate

  • 3balders69 Mark Baldwin (@3balders69) reported

    @CharliePartrid7 @btsport @btsportfootball seem to have mo idea how terrible he is.. I turn off as soon as I hear his phlegm.... regardless of whose playing!

  • Trev112 Trevor Rhodes (@Trev112) reported

    BT Sports commentary is the worst in all of sports. And don’t even get me started on Jake ******* Humphreys. #btsport

  • mr_majika Mr Majika (@mr_majika) reported

    @bt_uk Hi BT. Somebody has signed up for BT using my email address. You don't verify email addresses so I'm getting unsolicited emails about their install. Can you sort this or should I login and cancel their sign-up myself?

  • LiouxE Emmanuel Lioux (@LiouxE) reported

    @btsport why did my live stream just shut down can’t access it on any device all giving me an error code while I was watching

  • merakligr81 Andrew Merakli (@merakligr81) reported

    if you’re not brainwashed by btsport tonight, you’ll see this has actually been a very poor game for a semi final… madrid all over the place and city played for the draw but got the lucky break

  • thierry198765 Ivana period (@thierry198765) reported

    @bt_uk I've been on hold for 45 minutes. Your BT sport says I don't have an account. Your app is asking me to change my email. Customer support is a disgrace.

  • Michael66108716 Mickar99900 (@Michael66108716) reported

    @bt_uk No problem

  • DARTZY Andrew Dart (@DARTZY) reported

    @bt_uk BT Broadband has gone down again in my area. Can you please advise when this will be sorted and stable again!

  • Bald_Eagle_ Alan Dunt (@Bald_Eagle_) reported

    How the f*ck have @btsport allowed the adverts to overrun the start of extra time?! Blimey I thought ITV were bad at covering football!!

  • Zardoz67 Leggy Mountbatten (@Zardoz67) reported

    Watching via the **** BTSport player. Froze with City cruising. By the time I got it back up Real had scored twice

  • CeAlexDjPanda Ce Alexander (@CeAlexDjPanda) reported

    @btsport how it’s Casemiro not on a yellow card?!? It’s beyond stupid that he still on the pitch

  • jjjlanders Joe (@jjjlanders) reported

    Thank god for half time and 15 minutes respite from @btsport's ******* awful commentary team

  • rhysdgriffiths Rhys Griffiths (@rhysdgriffiths) reported

    Stop stating the bleedin' obvious, you idiot. We've got eyes. Tell us something those 'who never played the game' can't ever hope to understand, or make way for someone able to articulate a semi-interesting thought #RMAMCI #btsport

  • jimmyafc1978 Jimmy Haughney (@jimmyafc1978) reported

    The way the BT commentary have sucked off city for the whole match is embarrassing.....you can never right off the most successful team in world. @btsport

  • Vhero Vhero/Betrayze (@Vhero) reported

    Wtf... City falling apart.. @btsport sound so happy with that second goal.