BT (British Telecom)

BT (British Telecom) Outage

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) problems in the last 24 hours

BT (British Telecom) Outage Chart 08/04/2020 16:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 67.38% Internet
  • Phone 13.33% Phone
  • Wi-fi 8.54% Wi-fi
  • E-mail 5.36% E-mail
  • Total Blackout 3.81% Total Blackout
  • TV 1.58% TV

BT (British Telecom) Outage Map

The most recent outage reports and issues originated from Thornton Heath, Croydon, Leeds, Kingston upon Thames, Glasgow, Nottingham, Golders Green, London, Barnstaple, Reading, Grimsby, Hove, Kettering, Chirk and Bedford.

United KingdomNottingham Internet
United KingdomThornton Heath Internet
United KingdomCroydon Total Blackout
United KingdomLeeds Internet
United KingdomKingston upon Thames Total Blackout
United KingdomGlasgow Internet

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • ScorginSki Mark Scorgie (@ScorginSki) reported

    @bt_uk just queued for 20 mins on the phone and got kicked out. I need help with my broadband and the option for online chat wont come up. Please help?

  • bexjohnson1988 Bex Johnson (@bexjohnson1988) reported

    @bt_uk your service is absolutely shocking. I’m thankful I’ve not had to work from home or I would have lost my job already. 2 thumbs down. Would not recommend.

  • khanisrar903 Israr khan (@khanisrar903) reported

    @GarethBale11 @btsport Hello please help me🙏 My name is israr I'm from india I lost my house in road cutting. BMC demolished my house. I have 2 little brother and 1 little sister and mother. I don't have money any kind of job n work in this pendemic. Please help me for buy new house for my family 🥺

  • PlattyBTW 🦄🌈 PlattyBTW 🌈🦄 (@PlattyBTW) reported

    Don’t you love it when @bt_uk try and blame the customer for their wrong doings . I have been with this company for 2 years & have had nothing but problems the whole time. Looks like @virginmedia will be gaining a new customer!

  • PaulBoothMC Paul Booth MC (@PaulBoothMC) reported

    @bt_uk - Words cannot describe your customer service, so I’ll let numbers do it instead 0/10 - a telecoms company who cannot even answer the phone, awful service 🙈

  • AlextheUtdfan Alexander Joseph (@AlextheUtdfan) reported

    How do I go about cancelling your crap service and getting a refund as you have failed to deliver on the basics? @btsport

  • StevieJUk Steve R. J. (@StevieJUk) reported

    @bt_uk I just think it’s disgusting she called for help and got a salesman.

  • harrylad george henry taylor (@harrylad) reported

    @peasmoldia @bt_uk Hi Garry,I am in the same boat with BT I never use my land line but asyo say you have to have the phone to get the broadband,in fact I’ve put the hand set in a drawer and use my mobile,I think yes BT are reliable but they own the lines and charge what they want

  • BobsRugbyLeague Bob Wilson (@BobsRugbyLeague) reported

    @bt_uk credit where credit is due, whilst initially annoyed by the phone system to resolve an issue the twitter team have addressed it most satisfactory. Thank you.

  • JohnCastle John Castle (@JohnCastle) reported

    @SkyHelpTeam Thank you for your reply, but you didn’t answer my question and from reviewing the links, the only way I can get bt sport thru sky is to sign up for 18 months! This is very poor fr @btsport who haven’t really done much to help people during this pandemic,

  • Laura_Hobbit1 LauraHobbit (@Laura_Hobbit1) reported

    @bt_uk Hi, no last Ingot was a text this morning saying the estimated fix date was the 7th and then nothing the rest of the day. Just got back from work and still nothing.

  • sarahjebner Sarah Ebner (@sarahjebner) reported

    @joshwhitesays @btsport That’s pretty poor form I’d say.

  • Lettyf86 collette Forsyth (@Lettyf86) reported

    @bt_uk I have dm you about a problem with replacement sim can't seem to get it to activate keeps saying somethings went wrong please try again later iv been trying all day

  • Margo1954White Marguerite White (@Margo1954White) reported

    @bt_uk next month charges for phone calls of £30.45 which I was misled to believe as I was on a wrong call plan and not pay as you go.I know you have credited £20 back to me,but why should I have to pay £10.45 more for calls I never knew were not mine.

  • Margo1954White Marguerite White (@Margo1954White) reported

    @bt_uk @Nanuerrac next month charges for phone calls of £30.45 which I was misled to believe I was on a wrong call plan and not pay as you go.I know you have credited £20 back to me,but why should I have to pay £10.45 more for calls I never knew were not mine..

  • sideshowbirdie John (@sideshowbirdie) reported

    Hello @bt_uk Any chance of some assistance? FTTP installed last week, ran fine until around 2pm today. Fiber went down and have spent the last 4 hour trying to get through to anyone. Red LOS light, have tried everything my end like restarts etc. Not a good start...

  • jonnysmut Jonny (@jonnysmut) reported

    Good wee training session today to get rid of my frustrations of dealing with @bt_uk starting to regret cancelling virgin. I’ve spent over 3 hrs on the phone in 4 days to be told you right and I’m sorry. Don’t be sorry! Fix the problems 🤬🤬

  • CK1london Charlene (@CK1london) reported

    @DPDgroup_news @Ecommerce_EU I'm mortified that I've just been told that DPD will be delivering my new mobile phone tomorrow. If I'd know that DPD was the courier, I would not have ordered from @bt_uk DPD is indeed the worst couriers I've ever encountered. The phone will not be delivered tomorrow-watch

  • joshwhitesays Josh White (@joshwhitesays) reported

    Lads @btsport are so great! I cancelled 9 months ago and they have still been charging me and won’t refund me because they say there’s no proof that I called to cancel!

  • Jodie__00 Jodie (@Jodie__00) reported

    @CatherineMcgil3 @bt_uk BT have now confirmed they fabricated comms last week. Texts saying we would have Internet on 31st July could never have been true as they hadn't had @OpenreachHelp confirmation. This has now been going on since 21st July. Incompetence is an understatement

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @bt_uk Its bac up now, but that not the point is it,🤬 it happen alot, these random resets or what ever they are, I could of been doing important paperwork or talking to sick family abroad, point is it never changes no matter how many times u check. If it a update warn u. Email, times

  • sup3r_j25 Bob (@sup3r_j25) reported

    @bt_uk hi, is it possible to cancel my sky sports package without having to call in?

  • 846couls Andrew Coulson (@846couls) reported

    @bt_uk repay customer loyalty. I feel gaslit by BT telling me that my service is good when I struggle to load webpages.

  • JessShepherd Jessica Shepherd (@JessShepherd) reported

    @bt_uk please can someone call me, I’ve waited on the phone for hours 😭 #help

  • InsidiousRyan Ryan iN (@InsidiousRyan) reported

    @bt_uk Both wired and wireless, it keeps slowing down and will cut off,

  • 846couls Andrew Coulson (@846couls) reported

    @bt_uk understand that a momentary good result doesn’t equal a regular service and it’s not be raining so of course it won’t show as low speed.

  • TomCartlidge1 Tom Cartlidge (@TomCartlidge1) reported

    @OpenreachHelp & @bt_uk - please can you explain why you feel it is acceptable to let us go without a phone line for 3 weeks? @SkyHelpTeam have informed us they can't contact you directly, so can't do anything about it!! Fix it!!

  • samhawk10r Sam Hawkins (@samhawk10r) reported

    @bt_uk Hello, I am having issues with signal at LL240HE. The signal issue has only been a problem this afternoon. Many thanks.

  • emmafew Emma Kenshole (@emmafew) reported

    @bt_uk Hi, pls can someone DM me so they can help me with an “employee account” issue? TIA 👍🏻

  • cadanplays Cadan (@cadanplays) reported

    @bt_uk Hi there, all our neighbours have had access to Fibre optic WiFi and we have been stuck with copper for years since they have had them. How can i get this resolved! i tried ringing them countless times and they don't give me any answers. Please help!