BT (British Telecom)

BT (British Telecom) Outage Report

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BT (British Telecom) Outage Chart 02/28/2026 17:10

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Will BT (British Telecom) compensate me for the outage?

BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Leicester, Croydon, Felixstowe, Bedford, Bristol, Birmingham, London, Hammersmith, Blackburn, Wembley, Manchester, Southampton, Romford, Minehead and Grimsby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomCroydon Wi-fi
United KingdomFelixstowe Internet
United KingdomBedford Wi-fi
United KingdomBristol Internet
United KingdomBirmingham Internet
Map Full Outage Map

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shep23 Ian Shepherd (@shep23) reported

    With both @SkyFootball & @btsport pundits slagging off the Euro Super League, they're going to look like the worst kind of hypocrites if they end up showing it...

  • theviewmaster Dave Carlos (@theviewmaster) reported

    @wobbly0 @bt_uk That’s terrible service. Don’t they promise that you’ll have it the next day? It’s supposed to be an emergency fix when your service goes down. Terrible @bt_uk

  • RuadhanSetter Nick (@RuadhanSetter) reported

    @nmwdesign @Nigel100007 We had all Sky BTSport etc as dad enjoyed his sport when ill. I’ve ditched it and don’t miss it half as much as I thought I would saved a lot as well. It’s like all things a choice and cost. without the support they can’t survive it.

  • whateve61020093 whatever (@whateve61020093) reported

    @SkySportsPL @btsport don't spend your money on the new super league then it will fail. Utopia I know........

  • Mansquito_ Mansquito (@Mansquito_) reported

    @SkySports @btsport have a responsibility to the fans & all the people that rely on the football pyramid for their livelihoods, to not back this new European Super League or support it in anyway. If they do they enable yet more polarisation between the rich & the poor. #GreedySix

  • bpajon john laban (@bpajon) reported

    @SkyFootball @btsport @btsportfootball lets see how the broadcasting companies stand, see if the viewpoint is still against the Super League when it comes to bidding for the TV rights..no hypocracy please, don't support the Super League

  • rpetal27 Rena Patel (@rpetal27) reported

    @bt_uk Hi, I have had 10 days of repeated claims that someone will call. No-one calls and no-one comes to fix the fault. How you expect people to work from home when there is no service?

  • DClarkson86 Dominic Clarkson (@DClarkson86) reported

    I declare as a fan of the beautiful game that I will not be watching the European “Super League”. I will not buy a subscription for that channel. If @premierleague does not enforce sanctions on these clubs, including expulsion, I will cancel my @SkySports @btsport subscription!

  • theneilpowell Neil Powell💙 (@theneilpowell) reported

    @bt_uk It’s all done n ready. The issue is ur inability to manage the account set up. The hardware and wiring is done. 2x 90 min conversations is not acceptable!

  • shaun_smith70 Shaun Smith (@shaun_smith70) reported

    @SkySports @btsport I wonder if your disgust to the news of the proposed Super League is real or not? When can we expect public statements from you confirming you will never show these matches on your platforms? #footballbelongstothefans

  • DeanOwe32366168 Dean Owen (@DeanOwe32366168) reported

    @bt_uk Already spoken to your call center the internet line is down they said it looks like they won't be able to fix this until Thursday which really isn't good enough as I'm working from home right now

  • Kevandiso Kevin Sinclair (@Kevandiso) reported

    @bt_uk Stayed with for years as broadband connection was reliable. Not now. Got a new hub for faster connection and service diabolical. Utterly, utterly dreadful. Time for a new provider I think.

  • rpetal27 Rena Patel (@rpetal27) reported

    @bt_uk What’s the point ? Called your faults line, spent over 10 hours pleading to fix 10 days of no broadband service. 4 no-show engineer visits and a £30.05 compensation to stop me asking for service that I’m paying for. What a farce.

  • Barmy2Toon ToonBarmy2 (@Barmy2Toon) reported

    Guarantee @SkySports and @btsport have started fighting over the rights for this **** league

  • dep0pchopra peter pan (@dep0pchopra) reported

    BTsport would post a goal from Nigerian football team that can’t be viewed in Nigeria but all of a sudden I don’t need vpn, if they don’t **** off

  • KathRella Kath Rella (@KathRella) reported

    To hell with the ESL and if @SkySports, @btsport, @AmazonUK or any other group buy rights for it, I will cancel any and all services I have with them, and never buy products or services from them again.

  • foulshamgirl1 Kate Hayes🌸 (@foulshamgirl1) reported

    @problem_we This is football clubs thinking they can do without the fans, they have forgotten that it is the fans paying for SKY or BTSport or any other footie channel & the fans that purchase the merchandise. Let's see how long they last without the fans support?

  • Steve080561 Steve (@Steve080561) reported

    @btsport @btsportfootball @OpBlackVote Wtf has this got to do with sport stick to what you are good at, ripping your customers off

  • mariannekelly66 Marianna Kelly (@mariannekelly66) reported

    Hey @BTCare Loyal customer for 15yrs, you charge me £190 to leave, I send all the hardware back(2 routers, WiFi extenders). Don't use the SIM, no data used for mnths, I cancel & you send my £40 "debt" to awful Moorcroft mafia. I contact them on #MSE. Nada. It's not a good look.

  • ozzmiester peter elgie (@ozzmiester) reported

    It's simple really @SkySportsNews if you or @btsport or Any other network pay for the rights it won't happen. But you will because your all about the money too #takeastand

  • LocoBorn Born Loco (@LocoBorn) reported

    @btsport @btsportfootball @OpBlackVote You've got to love the way the UK think they have the exact same problems as the US. Not even close.

  • dongodders1978 Dan Godfrey (@dongodders1978) reported

    I'll be saving so much money when I cancel @skytv and @btsport Every cloud #NoToEuropeanSuperLeague

  • joebphotog Joe Butler (@joebphotog) reported

    @SkySports I'm assuming that @skysports & @btsport will not be entering a bidding war to show this crap if it goes ahead? The only way that this doesn't happen if tv companies refuse to screen, fans refuse to attend etc but will that happen? Sadly, I don't think so

  • SnoodyMcFlude Snoody McFlude (@SnoodyMcFlude) reported

    @bt_uk Update: Your lot are ***************. Was told on the phone that it had been rescheduled for today...turns out it's Wed. In the meantime, 3 different engineers have hooked up my neighbour's FTTP. Not an acceptable way to treat customers, especially new ones

  • EliteMentalityy Mo 🙉 (@EliteMentalityy) reported

    The question is are @btsport and @SkySports going to continue broadcasting the games? Cus if they do that is just hypocritical of them and they are very much part of the problem #SayNoToSuperLeague

  • mariannekelly66 Marianna Kelly (@mariannekelly66) reported

    @bt_uk So SIM not used Feb -Oct = 8M =£80 paid for Nada, no data used. Try to cancel on MyBt, but account + email deactivated, so I cancel DD. I returned *all* hi spec equipment & yet you charged £190! Yes please cancel Moorcroft Mafia.

  • kevcorb Kevin C (@kevcorb) reported

    @SkySports @btsport show that you support the condemnation shown by your pundits by not engaging in any TV rights auctions for the #europeansuperleague (and yes, I'm very aware of the irony in this post)

  • KevZampa67 kev Thurman (@KevZampa67) reported

    What do they think at @SkySportsNews @btsport Will they come out and say they will not support this league. Will they still purchase the games to then charge extra for fans to watch it will they say we are behind the fans and not support it.

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported

    Time to cancel @SkySports and @btsport .......let's cut the money off from these greedy b***T**S

  • davidwheldrake Dave Wheldrake🎗️#Remain 🇬🇧 (out of the EU) (@davidwheldrake) reported

    @SkyFootball @btsport @primevideosport I subscribe to you all, but I'll cancel my subscription to anyone of you immediately, if you start covering this European Franchise League, that will kill Football forever! Hopefully all Football fans will do the same. #fansunited #EPL #EFL