BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Weymouth, London, Hampton, Blackburn, Southwark, Godalming, City of Westminster, Birmingham, Bath, Hackney, Portsmouth, Dunbar, Newcastle upon Tyne, Elgin and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Weymouth |
Internet | |
| London |
Total Blackout | |
| Hampton |
Internet | |
| Blackburn |
Internet | |
| Southwark |
Internet | |
| Godalming |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Tamburro
(@Tambo_61) reported
@MalleableFusock @maxrushden WTF have I got double standards?The Villa penalty & WBA for that matter were pens in my opinion and the opinion of many others.Even the ref they use on BTsport says they should have stayed as pens.The ‘incidents‘ you keep referring to weren’t picked out by anyone but you FFS!
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YNWA37* #19 🏆
(@ynwa37) reported
@btsport poor quality commentary tonight #ChampionsLeague so depressing!
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what a dilEmma
(@emzyjonz) reported
@bt_uk Thanks i should also have said the unhelpful and very rude customer service who refused to help or give their name for accountability doesn't make me want to buy a BT product again.
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Alex 97
(@Daniel89600223) reported
@btsportmotogp @btsport I'm gutted. The BT Sport crew were perfect. I understand his reasons for stepping down but damn im gutted.
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Surinder Bhatti
(@surinderdental) reported
@bt_uk simply experiencing the worst broadband transfer to BT ever . Was given a date of 22nd October to go live with FTTP service .. as of 25th November no broadband at all, phone line dead, no one taking responsibility, open reach have over promised and undelivered ..shambolic
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nicci / blissmas 🏳️🌈
(@woahalexabliss) reported
Hey @btsport sort your bloody sound out wtf
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Jo.An.Ay?
(@JoJoMicallef) reported
Do the btsport commentary really need to tell us that Robertson has just gone in for a crap? #LFC
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almightybob
(@almightybobps) reported
@bt_uk Yes it's via mini connectors (only ~20 feet away though). When we turn them off and on again that usually fixes it, for a while. Doesn't help us recover recordings that are already corrupted. Is there a more permanent fix?
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James
(@Jamessemaj81) reported
@bt_uk I've ran all the tests. It'll be working perfectly until about 6:30 in the morning before becoming really slow, and unresponsive...until about 17:00 when it gets fast again. This has only just started happening too.
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Kris Leonard
(@Kay_Leno) reported
from
Seaforth, England
Pissing me off the way Steve Mcmanaman over pronounces his ‘G’s **** off. @btsport
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@BuddyAFC35
(@buddyafc35) reported
@bt_uk three things 1) as per image i tried to run a speed test today. But got this message. Why? 2) i keep getting phone calls telling me, my wifi has been hacked by someone in canada, is this a scam? 3) i still have black spots in my house. Please help. Thanks
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markhmcgivern
(@markhmcgivern) reported
@btsport now reckons #Maradona reputation was “made and tarnished” in the Hand of God game..... FFS, it’s pitiful the way English TV thinks about Maradona.. England got deservedly hosed, with one bad ref decision.. who gives a damn outside England? Distasteful Old Empire crap
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Tina 🏳️🌈🇮🇪🏴
(@9Trafferty) reported
@bt_uk Well I’ve done everything you asked, even spoke to a lovely Hayley. Can’t do nothing till Monday, which really is not good enough. Having to wait four days before someone comes out and you have to work from home, which now, can’t do, poor show @BT
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scuba 👑
(@Scuba_123) reported
@bt_uk hello i have checked my technical log today and noticed my network uptime went down at 3am due to dsl link down. Is this abnormal? Thanks
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Surinder Bhatti
(@surinderdental) reported
@bt_uk I was given a temporary mini hub to tide me over, .. they have shut it off .. but not the broadband service is still not activated .. even BT cannot get answers for me from open reach ! So no broadband at all relying on mobile data for the family .@bt_uk help needed!
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SteveM
(@Steve_M73) reported
@bt_uk Why doesn't the award winning app show service status, so I know when broadband will be back on?
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El Jefe
(@said_hatimy) reported
@mark_is_caching @EE @btsport Getting the same problem on champions league night
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Julka Assassi
(@SassiJulka) reported
@bt_uk absolutely disgraceful service! Have been without #internet and #landline now for 4 days. A vulnerable person in the property. The goal posts keep moving. Fobbed off with lies. Ridiculous!
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Edward Keit
(@Freaky_Malokai) reported
@bt_uk Why is it that BT are full of sh*t!? This is the 20th time I’ve lost connection in 2 hours!!! There’s only so much a gamer can take before BT’s Home *** gets smashed into PIECES! FIX IT!!! 🤬🤬🤬
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Ben Maitland
(@MaitlandBen) reported
@OpenreachHelp I was also told by @bt_uk that @OpenreachHelp were the ones who decided to cancel the scheduled engineer visit on Monday that would have addressed this issue. Are they lying to me?
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luke H
(@2000LukeH) reported
@woahalexabliss @btsport Innit wtf is this
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Noel mc kearney
(@noelmckearney) reported
@btsport can I purchase the Tyson Jones fight on bt sport box office if I am not a sky or by customer ( ireland ) on pc or smart tv or some other means ? Cheers
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Zasha Whiteway-Wilkinson
(@zashawwilkinson) reported
@bt_uk once again my internet is not working in the GL52 area , at least once a week it fails so catatonically that it makes it impossible to work - and every week I’m ignored , it’s daylight robbery to be paying nearly £400 a year for this ‘service’ 🤯
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Terron Flya Man
(@Flya_Man) reported
Steve Mcmanaman in every game he commentates complains that a team needs to move the ball quicker and up the tempo 😴 he is like a broken record #BTSport
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James
(@Jamessemaj81) reported
@bt_uk No. It's still going really slow
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MaxineME🏴🇩🇰🐝
(@maxinemaudbetty) reported
@bt_uk I have had no internet for a month and you guys identified the issues and moved the problem up the line to the property and expect me to pay! Sort it out!
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Tara
(@TaraH4444) reported
@bt_uk What about mobile broadband? How does that work? The signal in my apartment is t great but if I could get 5g it would be decent wouldn’t it?
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Paul Landry
(@paullandrymusic) reported
@SiliyanW @jenpen1511 @bt_uk Crap in oxford too. Flash red hub nonsense
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Katie JFT96 YNWA ⚽️
(@Katie_simples) reported
@btsport by having @StevenMcManaman as a pundit I'm seriously considering swaping to @SkySports He is awful and ruins watching games!
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Hyto🎃
(@Hyto1992) reported
@bt_uk is right BT just turn me internet off in the middle of the night you gang of **** *****