BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Nottingham, Purley, Luton, Alloa, Liverpool, Halifax, Hackney, London, Totnes, Birmingham, Croydon, Rochester, Morecambe and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Nottingham |
Internet | |
| Purley |
Internet | |
| Luton |
Total Blackout | |
| Alloa |
Internet | |
| Liverpool |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bfclee53
(@bfclee53) reported
@btsport Wouldn't pay 16p to watch this crap
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Craig
(@Craig17Craigxyz) reported
@btsport People actually pay for this ****?
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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Kathryn xxx
(@missallen83xx) reported
@bt_uk @jofwx Hey there @bt_uk I've woken to bo mobile phone signal today, no service and my house WiFi keeps dropping out....any ideas why...I can't call as I have no service and no landlines phone 😑
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Timmy Vermicelli
(@tizerlovet) reported
@cfpb_afc_ @btsport The justification is they can charge what ******** they want, there are a myriad of ways to stream it for free. Quit complaining
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stuart pettitt
(@stuartpettitt86) reported
@bt_uk @EE well done on being completely useless the both of you......you send the wrong engineer and then charge us £130 for your mistake!....your staff at the Workington branch of @EE are horrendous to deal with. Rude & aggressive.....awful stuff around really.
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Zappshelter
(@zappshelter) reported
@bt_uk and @WeAreOpenreach. We ordered broadband 2 months ago. 1st survey results "lost". You wanted £842.95 for extra construction charges followed by £1733.14 for the same. Just been told you need to cancel the order and start again. Do you treat all customers so badly?
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Barry Crackett
(@Crackett78) reported
Started having a problem two weeks ago with our main business number, which is still not fixed. 63% reduction in inbound sales calls due to this issue. Not once have BT call me with an update,I’ve had to chase every time. #Hopeless #TerribleSupport #bt @btbusinesscare @BTBusiness
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DG
(@DG191521) reported
@btsport your coverage of the European Draws is brutal. Put the names in a hat and draw them for **** sake! Nobody cares about all this pre-draw interviews and reviews of last season, boring as ****!
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Adam
(@LammoHD) reported
@btsport Does anyone even care about this just a fix
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Chris Elliott
(@SOFAD1993) reported
@btsport Good luck selling this ****, I wouldn’t be watching if it was free to air.
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Gav Lever
(@LeverGav) reported
@whitehurstjack3 @cfpb_afc_ @btsport Your a Adam Richmond impersonater? So do you try shove food down your throat then when fail blame the business?
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𝗧𝗢𝗠
(@mrtomsmiff) reported
@bt_uk internet down here… why?
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Kurt McBain
(@KurtMcBain) reported
@btsport The headline doesn’t bother to mention the Fury and Dubois opponents in the hope that some idiot will think they’re fighting each other and pay up.
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Steve Austin
(@Richyboy_1966) reported
@btsport A complete farce, anyone who pays to watch this is an idiot
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Kyran
(@KriegyBlitz_CFC) reported
@bt_uk I’m not very happy. I tried last night to get TV all sports package on to my existing broadband package for £1 for the first 3 months and wouldn’t allow me to do it even after multiple failed attempts. Please help as I would like it but feel cheated out of the offer 😕😔
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Kathryn xxx
(@missallen83xx) reported
@bt_uk Sure it says no known issues
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Aiden Cope
(@cxpey) reported
@bt_uk no internet all week, engineer comes out and says it’s an issue outside, you will have to wait for a call out next Tuesday, will be around 7 days with no connection - requested a call back from a senior yesterday and got nothing, shocking.
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Christopher jones
(@Grassy85) reported
@bt_uk Hello I’ve escalated my complaint to management level after the offer I had was embarrassing cheers
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Lola Landslide
(@rubyrollme) reported
@bt_uk My broadband has been down for 9 hours today couldn't work because of it and it's still down.
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pabs
(@WetNoodlePabs) reported
@btsport I'll watch that **** for free cuz it's not gonna last more than 3 minutes
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S Valli
(@ValliSaima) reported
@bt_uk @btbusinesscare I have been asked to contact your team in relation to the issue.
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Aiden Cope
(@cxpey) reported
@bt_uk I also requested a call back yesterday from the complaint and how is this my fault? I’m the one without a connection?
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LP
(@nwcreps) reported
@bt_uk fix service didn’t pick up any problems, yet it’s still dropping out, and super slow today, please can u fix this
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Saumen Panda
(@SaumenPanda) reported
It’s 2 weeks now, we have no broadband in London home! Hard to imagine but it’s true. Despite by best effort to get service, BT has pushed me to the edge. Many estimated fixed date came and went but no attempt to fix. BT pass the buck to suppliers. Beyond Terrible @bt_uk
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Nöbez 🏴☠️
(@Dare2Noble) reported
@EE @btsport over a week now and still not working, beyond a joke! Don’t choose bt sport as your smart upgrade as you will never get it.
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S. L. Perrin
(@LBoGaming1) reported
@btsport Do you pay us the £16.95 to watch this crap?
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PROUD TO BE BRITISH #DefundTheBBC #FTEU
(@Craig4Patriots) reported
@btsport WTF!! Nobody in there right mind would £17 to watch that tosh. They're all average fighters at best.
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アラン Alan #FBPE 🇪🇺💚〓〓 ♿︎
(@AlanDefunct) reported
@bt_uk The way you are rolling out your digital phone service defies intelligence, my mother was switched over overnight rendering her phone unusable, she was sent a rather incomprehensible e-mail with the subject "You're good to go".
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Hodlzzz McHodlr
(@HODLzzz) reported
crypto gets stolen, find out @bt_uk has had my line connected to someone else's for 3yrs and get offered £300 hush money? nah, complete breach of GDPR and TRUST. lost a job, money and god knows what else that multiple engineers failed to identify/fix and STILL have a CRAP SIGNAL