BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Cheltenham, Leeds, Manchester, Glasgow, Aberdare, Newport, London, City of London, Peterborough, Hammersmith, Croydon, Caerphilly, Birmingham and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Cheltenham |
Internet | |
| Leeds |
Wi-fi | |
| Manchester |
||
| Glasgow |
Wi-fi | |
| Aberdare |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Desperadmo
(@Desperadmo1) reported
@bt_uk Can someone please help me. My Internet was turned of because on your system my upgrade was due today 26th but it was delayed due to more work being needed. I've been a whole 24hrs while working from home not being able to work.
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chris bourne
(@bourney59) reported
@bt_uk Sorry guys the way to tackle the problem is stop giving it air time #stopfuellingthefire. Sticks and stones may break my bones but names will never hurt me is what I was taught in school it didn't do me bad over the years.
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PEDRO (Nutty Geeza)
(@peterharper703) reported
@BTCare my hub went down again yesterday and now my Tablet won't connect to the hub again. Happens every time. 40 mins on the phone last time with someone trying to help me get it reconnected. I knew it was about to go down because Alexa goes first before the light goes orange.
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Jack rich
(@RichieR77444720) reported
@btsportfootball @btsport Your coverage of the pre and after match was just terrible you gave no insight into Villareal or credit afterwards it was like watching MUTV appalling
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ᒧᗅᎷ𐌠ⴹ ᏦⴹꓔꓔᒪⴹⰞⴹᒪᒪ
(@JamieKettlewell) reported
@edward_w97 tbf, @btsport coverage is generally pretty crap at the best of times. Peter Walton's arrogance and condescending way of talking is just plain annoying. Dull commentators and as tonight showed, completely rubbish analysis.
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Glenn
(@gkkent81) reported
@bt_uk I’m not currently a BT customer. Can they still help?
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The Spectacled Bear
(@SpeccyBear) reported
Oh my God, @bt_uk, what the HELL? Moved house, booked engineer, no confirmation they're coming. App doesn't work, website will only show an order from 2015 and won't let me search for an alternative order number. WHY DO YOU HATE ME?
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Elaine - #freeNazanin
(@Elainebks) reported
@bt_uk we have your 1572 service. Just been advised our personal block list is full? Why is this, when we get so many scam calls?
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Catherine Jefferson
(@CatieJBingley) reported
@BTCare Appalling service. Paying extra for hybrid connect. The connect box has never arrived. 150 not working on Tues so called using the abroad number. 1.5hours on the call and 3 people and still not ordered. Promised a call back yesterday and still waiting. 😞
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Hosker 🏴 🇬🇧
(@Adam_Hosker) reported
@bjblyth @btsport WiFi is terrible for streaming HD. TV have a Cat5 Ethernet port? You'll find a huge improvement.
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thisdidnotgotoplan
(@Itswayoverthere) reported
@BTCare good morning have bt decided to block the use of apps like @cryptocom? Using your service doesn't allow for access to the app however on 4g access is granted without problems. This is happening for other users also
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Kieney
(@Kieney_1912) reported
@bt_uk our broadband is being so slow the past few days
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Nic
(@Dawg123Dawg) reported
@bt_uk Dee. Thanks for swift reply. They won’t call back as they never do. And no one will follow up. So, let me have the name of the most senior complaints manager in the organisation and let me have their direct contact details and ask them to call before 10am
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Carysmas 🎄☃️
(@tomboytimelord) reported
@ECMSquared @bt_uk They're saying it's a local area issue here and it's going to take 4 hours :/
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My friends call me Jonny
(@JohnathanBlaze) reported
@btsport Watching 3 pundits who would never say #OleOut fight back saying Ole out for 20 min is terrible coverage. You need to have someone who can be objective there. His game management cost that match.
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John Barnes #GetTheJab.
(@John54Barnes) reported
@rashpalsidhu1 @bt_uk The 2 worst companies to deal with in the telecoms industry join up. What could possibly go wrong.
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f.Kwakye
(@KwakyeNani) reported
@btsportfootball @btsport @archiert1 If Pogba had this kind of insane bad game Rashford had, the whole world would come to a stand still. But cos it's Marcus, let's pretend it never happened. This whole season he's been sh** but he'll still start for England 🤦
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Kenneth
(@ImmortalemVir) reported
@btsportfootball @btsport There are literally thousands of tweets about your commentary and punditry team on your football coverage. Time for a huge revamp or lose thousands more subscribers. Savage, Fletcher, Hargreaves, Ferdinand….all very very VERY poor #TimeForChange
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Cletus Van Damme
(@LuvFB_HateFifa) reported
3 OGS signings started tonight (if Maguire was fit mightve been 4) After 2 1/2 yrs that's not enough A lot of money has been spent on the likes of Maguire & AWB but thats not on the Ole. They were needed. The English tax & Man Utd tax & bad negotiating aren't on Ole #UEL #btsport
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Nic
(@Dawg123Dawg) reported
@bt_uk after weeks no call or resolution. Stop posting rubbish and do your job
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Rich
(@rickyachew) reported
@MatchoftheDave What did you expect? Three ex Yanited players in the studio and clueless Robbie Savage on commentary. Standard garbage from @btsport
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Simon Harper
(@simon_harper) reported
@bt_uk Seems ok again after a long night of being up and down.
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thisdidnotgotoplan
(@Itswayoverthere) reported
@EE No it's with @BTCare which is why I tweeted them first but they seem to think it's an issue on your side
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Mike Ryan
(@MikeARyan) reported
@BTCare hey there, I'm now on the digital phone service and paying the same for it as I was for the copper lines. Surely that can't be right and also don't want it is there an option not to pay copper prices for a service over the fibre broadband I already pay for?
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Ronnie Greenan
(@Ronnieg1983) reported
@btsport has to do something with the commentators for next season. They easily have the worst in football
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Foxglove
(@Foxgl0ve) reported
@SeanVr1 @bt_uk @Ofcom and I thought LAST week was a dubious start to a business relationship, holy ****.
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Proudy
(@RProud89) reported
Oh my word... Ferdinand, Scholes and Hargreaves are blaming EVERYBODY other than Solskjaer. Awful punditry @mrjakehumphrey @btsport #UELfinal
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Xman_the_Demon
(@xman_the_neko) reported
@SeanVr1 @bt_uk @Ofcom God damn I’m sorry Sean I hope it all gets fixed for you that’s horrible having a internet cut off.
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Harpic
(@Harpiic) reported
@bt_uk My broadband capped at 1mbps using a speedtest this morning. Tried using the BT test using my login and it couldn't find my hub or do a test. Can somebody advise what's the next best course of action? Speeds have been poor as of late, having to reset my hub twice daily..
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Joanne Cameron
(@JoCam211) reported
@MarkCarruthers_ @virginmedia You should look to switch I’m with @bt_uk and never had any issues at all and I’ve got loads of devices connected x