BT (British Telecom) Outage

Is BT (British Telecom) having an outage right now?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours

BT (British Telecom) Outage Chart

February 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(57.90%)
Phone
(17.11%)
Wi-fi
(9.88%)
E-mail
(8.66%)
Total Blackout
(4.27%)
TV
(2.18%)

BT (British Telecom) Outage Map

The most recent outage reports and issues originated from Bourton on the Water, Ryde, Rochdale, Herne Bay, Birmingham, Blackpool, Birkenhead, Bristol, Golders Green, Bushey, Letchworth, Glasgow, Wood Green, Derby and Portsmouth.

Bourton on the Water TV
Ryde Phone
Rochdale Internet
Herne Bay Internet
Birmingham Internet
Blackpool Phone

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • LadAntrim Antrim Lad (@LadAntrim) reported

    Here the football on @btsportfootball is shit but the adverts are brilliant 😂😂😂😂😂 @btsport @btsportscore

  • garryowen1888 Uilliam . (@garryowen1888) reported

    @btsport trying to bum up this #braga team ok the park is shit but come on !!!!

  • JimmyKelly1980 Jimmy Kelly (@JimmyKelly1980) reported

    @btsport get Rob McLean to ****

  • Ali_Butterworth Alison Butterworth (@Ali_Butterworth) reported

    @eddybr1991 @Donovag @BTVision @BBCiPlayer @bt_uk .thanks! Maybe I do. @bt_uk please help. I have no #BBC

  • B4BRAHMINS Ankit Sharma (@B4BRAHMINS) reported

    @BTCare I am a new BT customer and my brodband services was meant to start on 14th feb. But its’s been 6 days and still I cannot access any broadband services yet. I regret now my decision to leave @virginmedia and join BT. Total Disappointment

  • rossjporter Rosstopher (@rossjporter) reported

    @bt_uk That says there are no issues.

  • liztiggerprice Liz Price (@liztiggerprice) reported

    @bt_uk - Any chance of you fixing our landline / internet. We have reported the fault on 15.02.20 and it’s still not fixed. Your app and emails say different things both incorrect and live chat is hopeless. Trying to make a complaint impossible 😡😡😡

  • _SpooksOnline SpooksOnline (@_SpooksOnline) reported

    @btsportfootball watching BT Sport without HD pack. BT are definitely sending a bad picture to make us upgrade and spend more money. The picture never used to be this bad. Equipment is fine by the way. Will be cancelling after contract. #btsport #EuropaLeague

  • marctsmith Marc (@marctsmith) reported

    @btsport @btsportfootball £36.49 per month for this ‘HD’ match. Picture is awful!!!! #OLYARS

  • msplested GoonerMark (@msplested) reported

    @marctsmith @btsport BT quality is sooooo bad

  • marctsmith Marc (@marctsmith) reported

    @msplested @btsport I have HD and it’s bloody awful! £34.99 per month!!!!!!

  • SenorDuck96 Senor Duck (@SenorDuck96) reported

    @btsport why is it everytime I go to the website, even if I have the "remember me" box ticked I still have to login Every. Single. Time!!! This needs to be fixed!

  • jaymes_louis louis jaymes (@jaymes_louis) reported

    Stg just gonna leave @bt_uk if the internet don’t improve genuinely atrocious and worst experience I’ve ever had promised of fibre for 2 years just wont get done lmao

  • AngieLFC45 Angie (@AngieLFC45) reported

    Does Robbie Savage have a problem with Ian. Lost count the amount of times Ian has expected a reply to a question and it's just silence from Savage. #btsport 😏

  • PNeens Paul Neenan (@PNeens) reported

    @bt_uk @JonBaylis Feel your pain. Engineer played with my router - online - which might help. I may give it a try tonight but I’m not hopeful.

  • Lisawoody30 Lisa Woodward (@Lisawoody30) reported

    @bt_uk Massive shout out to chloe from the N. Ireland call centre she managed to help me get back into my emails... No course work lost #FantasticCustomerService #KeepUpTheGoodWork 💙

  • tweetSP0RT tweetSP0RT (@tweetSP0RT) reported

    @bt_uk You know what would be really useful...advisors telling people that by manually doing another update you can fix it (worked for me at least). cc @KernowChris @thejarv

  • itsmeitsmeandy AM (@itsmeitsmeandy) reported

    @bt_uk what is going on i get weak signal message then half my channels mainly the bbc ones are black screens no matter how many times i relog still black bloody screens can i cancel my contract if i am not happy better yet my tv licence has i only get bbc on hd

  • tweetSP0RT tweetSP0RT (@tweetSP0RT) reported

    @KernowChris @bt_uk Just had it confirmed on the live chat there is a major incident that will be fixed in 24 hours. Yet they still haven't updated that page. Left hand not knowing what the right is doing.

  • AshleighBruni1 ashleigh✨ (@AshleighBruni1) reported

    @btsport please please fix your app as I’m having to listen to a very grumpy boyfriend not getting to watch the football 😂

  • tweetSP0RT tweetSP0RT (@tweetSP0RT) reported

    @bt_uk Ok but having checked the BT forums it seems this is major incident someone was chatting for 90 minutes and got nowhere. Assume the update is related to the Now TV launch but has major bugs!

  • scointer scott d (@scointer) reported

    @bt_uk Can you update us about the issue where lots of tv viewers have lost all thier ip channels

  • will_gr33ny0 Will Greenhalgh (@will_gr33ny0) reported

    @bt_uk @bt_uk we reported the problem 2 days ago and nothing has happened

  • Dexy18043613 Dexy🇮🇪 (@Dexy18043613) reported

    WTF BTsport turned away from the green brigade tifo!!....let's go Celtic...HH...💚🇮🇪

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk Come on put an announcement HERE out about this major incident.

  • will_gr33ny0 Will Greenhalgh (@will_gr33ny0) reported

    @bt_uk We’ve reported the problem and they said an engineer would be sent out in the next 2 days. Yet nothing has happened.

  • linzinwoz76 Lindsay Magee (@linzinwoz76) reported

    @bt_uk our contract has ended... for broadband... deals are naff for us on the app.... found cheaper as a new customer... why wont you honour that price for loyal customers!!! Frustrating!!

  • JamesCh80413518 James Chadwick (@JamesCh80413518) reported

    @grifted @WesHerron2 @WWENXT @btsport @WrestlingDaze It's nothing bad I'm trying to loose weight I've always been big but I put so much weight on when my dad was diagnosed with cancer and then when he died I've decided I need to get fitter

  • grifted Dave in real life (@grifted) reported

    @JamesCh80413518 @WesHerron2 @WWENXT @btsport @WrestlingDaze Fingers crossed nothing's wrong but losing 3 stones could be good and bad hopefully not bad

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk 0800 800 150 says there's a major problem at the moment Will standby for developments

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

  • amystarkes amy (@amystarkes) reported from Sheffield, England

    Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

  • grifted Dave in real life (@grifted) reported

    @JamesCh80413518 @WesHerron2 @WWENXT @btsport @WrestlingDaze Cool back at work tonight but will be watching Smackdown tomorrow hopefully that doesn't cut out at the end 🤣🤣

  • JamesCh80413518 James Chadwick (@JamesCh80413518) reported

    @grifted @WesHerron2 @WWENXT @btsport @WrestlingDaze Sucks tbh u didn't miss much with nxt wasn't that gd aew was way better last night

  • grifted Dave in real life (@grifted) reported

    @JamesCh80413518 @WesHerron2 @WWENXT @btsport @WrestlingDaze Was working last night this was the first chance I got to see the show and this happening at the end is very poor.

  • Jamief8828 Jamief (@Jamief8828) reported

    @bt_uk You should have something in place so people can have Internet prior to the engineer. Coming and give customers a certain amount of time before an eng has to come and if they exceed it any issues after should be paid for by the customer on top the bill

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • pm1972 Tricia mcgrath gray (@pm1972) reported

    @bt_uk Yes I can Log in again but then two three days later I get another text for another email but when you log in to do it we have to change all the password again not just that one with the problem

  • sarahgristwood Sarah Gristwood (@sarahgristwood) reported

    God knows. All I do know is, @bt_uk have been charging me £120 a month for a service their competitors would be ashamed to offer for £50 . . . More fool me, I suppose!

  • Jamief8828 Jamief (@Jamief8828) reported

    Haha now @bt_uk are a joke go to. Order broadband cant have it till an eng has been to check the phone line yet I know its fine I've checked this myself u think they would be able to activate first then have a eng come is a joke no wonder broadband in the UK is so bad

  • antjpg Ant G (@antjpg) reported from Warwick, England

    Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport

  • claireandethel Claire Stevens (@claireandethel) reported

    @bt_uk Already spoken to Openreach who won’t deal with it as the broken BT BOX is on residential property. I’m afraid all this conversation is doing is repeating the farce.

  • vsvtva240684 Dan (@vsvtva240684) reported

    @hthfc4 @SpursOfficial Spurs creating a bad atmosphere for true fans, club seem to be willing for tourists who are on their phone for a whole game instead of passionate fans! @btsport @SkySports @SpursOfficial @BBCSport @ITVSport @THSTOfficial @premierleague @FOXSports @NBCSportsSoccer

  • irepliez The Replier (@irepliez) reported

    @bt_uk I cannot get over how bad your new logo is.

  • Greg__Holmes Greg (@Greg__Holmes) reported

    I have never come across a company such as @bt_uk you are beyond a joke. Numerous calls with your staff where I've been told lie after lie. I've been promised communications, promised appointments. I still have no fibre to my home and not once have I been contacted.

  • francescrook Frances Crook (@francescrook) reported

    @bt_uk You need to send an engineer at a specified time, most businesses offer a ‘first appointment’ option. I’m not taking even more time off work so you can sort out your problem.

  • DanielBolland8 Danny 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DanielBolland8) reported

    @bt_uk Never mind it’s sorted Nicola, 👍 just to get my mobile number moved from @O2 to @bt_uk

  • okalsi1 Mr OK (@okalsi1) reported

    @bt_uk I have not been a BT customer since 2007. I've had my email since 1995.

  • tigwalker83 Gemma Walker (@tigwalker83) reported

    @bt_uk I know my internet is just bad. Had high level engineers investigate to be told it is what it is. Only one PS4 can play at a time and no one else can stream. Just peeves me off every time I see your advert!

  • n0rmaIIystr4nge Becki🌻 (@n0rmaIIystr4nge) reported

    @bt_uk your customer service help chat has actually been useless, third time I’ve been in contact now since beginning of January and this issue has still not been resolved 😩

  • BeastofBacton Sticky Beast (@BeastofBacton) reported

    @YouCanTitter @bt_uk Service is non existent. Fault finding site suggests ringing to report the problem. Which is slightly difficult when your lines are down and you have no mobile coverage either.

  • YouCanTitter CalledToServe ✞ (@YouCanTitter) reported

    @BeastofBacton @bt_uk I remember a time when an engineer would turn up the same day or next day at the latest, different service these days entirely!

  • GGotham GGotham (@GGotham) reported

    @msmith850 @Wolves @RCDeSports @btsport Bring your big coat, it’s lashing down 💦💦

  • neilh1983 Neil Holloway (@neilh1983) reported

    @bt_uk This is ridiculous. I have shown you government documentation that says consumers must contact BT or KCOM. I contact you and you fob me off! Problem for you is I wont back down. Local MP and Ofcom will be contacted. Good day.

  • StuzMate Stuart Lumb (@StuzMate) reported

    @bt_uk I am having difficulty activating my new BT account and I am not happy with the customer service that I have received on two separate calls. Please send me a direct message so I can explain further because I need to activate account. Many thanks. Stuart

  • rabmcs2 McNasty (@rabmcs2) reported

    @btsport They looked fed up tbh, they milk and milk and milk it, just get it done ffs! This Vegas stuff is awful for us in the uk and end up not watching it as a result.

  • neilh1983 Neil Holloway (@neilh1983) reported

    @bt_uk Hang on, you're the provider! I want someone directly working on the USO to get in touch please.

  • Da_BoyMHH Mo (@Da_BoyMHH) reported

    @btsport Staged shit dead sport

  • Deskehoe71gmai1 Des Kehoe (@Deskehoe71gmai1) reported

    @btsport Would never say it to their face but both look like muppets and it gets a bit boring stage managed prezzers

  • billymc164 billymc (@billymc164) reported

    @bt_uk shockingly poor service from #BT. Been without a phone, broadband and TV for almost a fortnight. Promised an engineer would fix it by last Friday - nothing; promised Monday fix - nothing; promised yesterday - nothing. HELP! #Disgraceful