BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Leicester, Cranbrook, Romford, Glasgow, Caerphilly, Southwark, Aylesbury, Abingdon, Ruislip, Halifax, City of Westminster, Nottingham, Purley, Luton and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Phone | |
| Cranbrook |
||
| Romford |
Internet | |
| Glasgow |
Internet | |
| Caerphilly |
Internet | |
| Southwark |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Toni Gregory
(@gregorysgir1) reported
@Maverick_Jones @btsportmotogp Found it on the red button from BTSport 2. It’s not in HD and still using the Dorna feed for commentary. Appalling service. Literally only just resubscribed through Sky this week for the MotoGP coverage and now checking out cancellation terms. Disgusting 😔
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toewad1
(@toewad1) reported
@bt_uk Before you put your prices up, can you sort out your pathetic online support, before I tell you to stick your broadband up your arse.
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_bekia_
(@beckystrapakova) reported
@bt_uk our WiFi is down, postcode N1 3FN. Please help
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Danni Powell
(@DanniPowell71) reported
If I had known the level of change to the point of ruination I would never have renewed my contract! I want out!! @BTCare
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John gray aka Bee kind Gaming
(@bekindgaming) reported
Any else frequently have problems with @bt_uk internet over past 12 months my internet keeps cutting out , And when phone them they say they are going send an engineer out but No ever comes . They happy to take £97 ish a month off me those
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David Dunnett 💙
(@David_M_Dunnett) reported
Why do @BTCare make it so difficult to raise a complaint? #btbroadband.
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Monkey chops
(@chopsmonkey1) reported
@bt_uk why are you still charging me for a service that was cancelled in December and you still haven’t reimbursed me for the months you are still taking payment!
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Lisa 🌻
(@Lisaluvsmotogp) reported
@Somerville75 @btsportmotogp @MotoGP After yesterday's terrible coms from the world feed I couldn't watch GP on the app just wasn't the same and didn't enjoy it at all. I'm hoping BTSport can sort this out to get at least one of the gang on air on Fridays. As for not telling us well I'm not even going there 😠
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toewad1
(@toewad1) reported
@leedconsultancy @LeishaOBrien10 @bt_uk They will care if you cancel, and I wish people would. Every big company are ripping us off and what do we do? We pay it!!!
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Clinton Ward
(@ClintonWard19) reported
@bt_uk hello need help setting up Norton Anti virus software please.
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Danni Powell
(@DanniPowell71) reported
@btsportmotogp Paying more for less, we are not mugs, we are supposed to be important customers @BTCare enough already cancel my contract
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Rowland Stacey
(@rcs_london) reported
@VodafoneUK I should never have left @bt_uk ! Their Wifi Complete was faultless. Your so-called “Super” wifi just doesn’t compare. Constant drops outs and hours on calls re-setting, moving and re-setting again. Let’s face it, your tech is just inferior!
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zAshcrxft
(@zAshcrxft) reported
Ay. @bt_uk your internet is absolute garbage. How can you charge for a service that’s down more than it’s up. Surely this is a breach of contract on your end
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James Green
(@jimmygreen83) reported
@RKH4658 @btsportmotogp @btsport It's a joke!!! Why change the format? It must come down to this takeover that's happening and will effect MotoGP, WorldSBK and BSB. Proper pissed off.
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Irish MotoGP News
(@MotogpIrish) reported
If you are in Ireland and are disappointed with coverage of MotoGP and you are a NowTV customer make a complaint that there's no Btsport 5 or red button and you could get half price for four months. I did it earlier!
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Piers Renfree
(@piers_renfree) reported
@bekindgaming @bt_uk Change supplier. Go to the Ombudsman and put in a complaint. If they don't want to lose customers or don't want legal action and fines being taken, they'll pull their finger out and sort it.
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Danni Powell
(@DanniPowell71) reported
@btsportmotogp I want to cancel my contract without penalty this is not what I'm paying for!! You made huge changes WITHOUT informing us, breach of contract.. @BTCare
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Jeff 🇺🇦
(@jef722) reported
@dark123angel1 @btsportmotogp @MotoGP I found it on btsport 1 then use the red button if that helps. Picture quality is poor though
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John gray aka Bee kind Gaming
(@bekindgaming) reported
Any else frequently have problems with @bt_uk internet over past 12 months my internet keeps cutting out , And when I phone them they say they are going send an engineer out but No ever comes . They are happy to take £97 ish a month off me those
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Tony worlock
(@worlock85) reported
@bt_uk my dad has had no internet for 3 days now, can't get hold of no one only a stupid text system, no updated when this is gonna be sorted
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John gray aka Bee kind Gaming
(@bekindgaming) reported
@bt_uk It's ok I'll phone BT on Monday I'm not comfortable giving my details over the internet. It's just quite annoying those that I've been with BT over 15 years but can't get an engineer come sort my internet issues out .
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Ace ⛸
(@Ascpeaa) reported
@bt_uk is your network down??? Nothing is loading?? Hx1 area?
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SamBam
(@SamPlans) reported
@btsportmotogp What the?! Just turned on BTSport 2 and realised we’re not going to be shown Moto3 or 2 practice 3. 🤯 It was bad enough having to watch the world feed yesterday. What’s going on?
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Amerlicious
(@Amerlicious1) reported
@bt_uk ever since we moved to fibre 900 we have had constant connectivity issues... what could it be.. now we have very unstable Internet and hence no WiFi so everything stops at home!
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Andrew Almond
(@andrew_w_almond) reported
Loving our new house but been hugely let down by @bt_uk and @WeAreOpenreach No internet despite requesting a transfer of service a month in advance to BT and calling to check status numerous times before completion date. My wife and I work from home full time… not good enough
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Falla Photography ⚫⚪
(@biker_stewie) reported
This new @btsportmotogp coverage is awful, I pay my hard earned cash to watch track action. Time to leave I think #MotoGP #btsport #shite
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James Green
(@jimmygreen83) reported
What the actual **** is going on with #MotoGP on @btsportmotogp @btsport? World feed yesterday & now we're missing all of the FP3's this morning. ******* dogshit. 🤬
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Hmmmm
(@wickwar) reported
@virginmedia Nope just the standard waffle of it's new and it'll take a while to settle down 👎 lucky @bt_uk is still running so into the property so at least I have something that works as advertised
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Irish MotoGP News
(@MotogpIrish) reported
@btsportmotogp @MotoGP Anyone in Ireland on Nowtv make a complaint that there's no Btsport 5 or red button I did it earlier and was offered 4 months at €15 🤷
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Ace ⛸
(@Ascpeaa) reported
@bt_uk is your network down??? Internet is very slow…