BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Stroud, Croydon, Wareham, London, Birmingham, Shrewsbury, Blackburn, Reigate, Wolverhampton, Liverpool, Crook, Glasgow, Bristol and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Stroud |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Wareham |
Internet | |
| London |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MagicStu
(@realmagicstu) reported
@bt_uk Day 7 With no internet the **** fest continues.
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Samiul 🏴🇦🇷
(@Samiulv2) reported
@btsport r crooks our bt sports subscription hasn’t been working for months and they keep taking us in circles One guy genuinely tried to help us called us multiple times but just closed the case at the end assuming it was gonna be fixed which it didn’t
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Lisa G
(@l15ag) reported
@bt_uk How dare you treat your customers the way we have been treated this weekend, hours on the phone, extortion, lies and broken promises. Never will you do that to us again.
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John Alastair Cook
(@Jacalakie) reported
@bt_uk still haven’t fix the fault on the line of my 96 yr old friend, living alone, a lifelong BT customer…no usable phone since Thursday…BT call this a “Welfare” response. She has an emergency button that requires her phone-line. PLEASE retweet to get some more exposure.
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MagicStu
(@realmagicstu) reported
@pauljsmith74 @bt_uk The problem is, its open reach. I only have two choices, virgin or bt. I cant get virgin so im stuck with bt. Every other isp runs off open reach, which i think is unfair.
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MagicStu
(@realmagicstu) reported
Sorry for no streams guys, if anyone is to blame its @bt_uk . As soon as my line is repaired, ill be back. Apparently i have to be out of service for 1 month before im allowed to flex 💪 my right to cancel without penalty. Which i think is wrong!
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Mark Greenland
(@greenlandm) reported
@btbusinesscare This is an EE issue not a BT issue that you can deal with. My contract is through EE not BT.
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mark mckay
(@mccardigan) reported
@bt_uk If I wanted to cancel BT sport do I need to wait til my contract is up?
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𝕊𝕖𝕒𝕟 ℕ𝕋𝔽ℂ
(@SeanNTFC) reported
@bt_uk @SwishFibre Hurry up with deployment in Towcester. I can't wait to leave these clowns. "Service provider" that simply can't provide a service.
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James Docerty
(@DocertyJim84) reported
@bt_uk No landline service since noon yesterday Saturday 14th in Enniskillen BT74 in particular. My elderly aunt relies on it as she has no mobile. Any chance of fixing it, no doubt the repair men will drag their feet for treble time on Sunday. @StephenNolan
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Dave
(@dailockyer) reported
@btsportrugby @btsport I'm afraid that's another example of terrible tackling technique. The downward curve of skill levels in professional rugby union is accelerating
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Dave
(@dailockyer) reported
Yet again we have @btsportrugby @btsport commentators trying to make excuses for terrible, negligent, inexcusable technique. "According to the law" says Ugo. What else are we supposed to play the game according to?
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Dave
(@dailockyer) reported
@btsport @btsportrugby When when when will we stop looking for mitigating down from a red card? These are supposed to be professional athletes. Who on earth taught them to tackle above the chest? It's negligence
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MagicStu
(@realmagicstu) reported
7 Days and counting with no @bt_uk service. Disgusting.
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Chris Carroll
(@ChrisCarroll231) reported
That’s the worst decision I can remember seeing. @btsport why are you still employing Peter Walton to agree with whatever decision has been given? His accents shite. There isn’t a football fan in England who doesnt think “ffs” when fletch says “let’s bring in Peter Walton”
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Cee Arts 🧸
(@ceearts) reported
@bt_uk Been with BT for around 4 months now and has been great with a concrete 50mbps down speed, but since 4am on the 15th, been pretty much completely down. Seeing others have the same issue. can you please tweet something about this communicating with your customers of issues
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YNWA 🌸 DO NOT COMPLY
(@darren_buckler) reported
@SamueILFC @btsport will lose a hell of a lot of subscriptions if Liverpool don't make The Champions League. I'm not paying that much for one Saturday lunchtime premier league game and no Liverpool champions league games. Only 7 points off 4th though. You never know
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Paul Carson 🇾🇪 🇮🇪
(@MrPaulCarson) reported
@glazerscashcow It's all subjective but ex ref. Peter Walton on @btsport called it on side as per the laws. No problem from pundits when it goes against Utd Bias hanging out their arse 💉
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John Alastair Cook
(@Jacalakie) reported
@bt_uk have said they will now raise it as a welfare case. I was told this was done ALREADY on Thursday when the fault was reported for this 96yr old vulnerable lady…a life-long BT customer who NEEDS her phone line. BT should be giving her FREE phone for her loyalty.
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Kris Barnett
(@KrisBarnett1) reported
@btsport Watching Racing92 v Quins. Can Austin Healy be any more biased towards Quins, terrible broadcasting and consistently inaccurate.
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DG
(@ManLikeDG) reported
@btsport bt sport absolute load of **** joke of a company useless bunch of idiots
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Stuart James
(@StuartJamesWMN) reported
Anything thinking of switching to @bt_uk DON’T!!! I’ve had problem after problem and I wish I’d never taken their call promising me this, that and the other only to be disappojnted. Constant glitching, awful service and other problems too. Not good.
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Stuart James
(@StuartJamesWMN) reported
Anyone thinking of switching to @bt_uk DON’T!!! I’ve had problem after problem and wish I never took their call promising me this, that and the other only to be disappointed. Constant glitching, cables constantly fall out the box, awful service and other problems too. Not good.
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Lisa G
(@l15ag) reported
@bt_uk Awful is not a strong enough word, it’s too late, I am not prepared to put myself through any more BT pain. I am cancelling my contract and moving to a different supplier. You had your chance.
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John Alastair Cook
(@Jacalakie) reported
ANd now @bt_uk want proof she’s a welfare case. “Can you give me more detail on why you feel that this fault should be prioritised? Are there any health issues?” 96yrs old, living alone, her emergency button relies on her phone line…she can barely walk. Is that enough? FFS!
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PL Champ19n’s Main Stand Ultras 🌍⭐*
(@MainStandULTRAS) reported
Footy like so many things has been ruined by nastiness, money and greed, entitlement, hype and ironically as I type, social media. More and more fans are disenchanted with the identity theft, its dumbing down and the general sense its not for them. Sad. #LFC #skysports #BTSPORT
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jen
(@jen78436268) reported
@bt_uk Yes but the team didn’t help… this is beyond ridiculous. I know have been delivered a router but nobody can tell me when I will get connected…
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☆BOSS♤* ⚽️💼 💡®️
(@Boss_Blawd) reported
@ManUnitedZone_ @btsport ETH is just managing Martial. That guy seems to have a serious injury issues. Hopefully when Wout comes in fully, Martial will be able to have enough time for full recovery. Maybe they will send him to where Sancho went. And Antony needs to really improve!
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Utfart
(@RegUtfart) reported
I'm using @bt_uk BTWifi - essentially piggybacking on someone else's wireless router. Signal attenuation and old folks seeing no need to upgrade their router means 2.4Ghz Wifi4 only. My primary Windows laptop really struggles to connect with native wifi card. Hence dongle.
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Dr. Mark Shanahan
(@LeapfrogMark) reported
@dr_simon @btsport @londonirish Actually, looks like I'm lying down from that pic!