BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Richmond, Wednesbury, Batley, Colchester, London, Hammersmith, Glasgow, Dudley, City of Westminster, Southwark, Halifax, Manchester, Hackney and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Richmond |
Internet | |
| Wednesbury |
Total Blackout | |
| Batley |
Wi-fi | |
| Colchester |
||
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy
(@shaylerific11) reported
@MattHancock @bt_uk So why are people still in lock down? If its that good and effective? And majority of the vulnerable have been vaccinated?! I' still don't know anyone that's had this "virus"
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Kenny Laffey
(@kenny271285) reported
@atletienglish are so boring to watch, they are like the Spanish version of @Wolves managed by David Moyes, thank **** Chelsea scored, was falling asleep. #CHEATM #btsport
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John Barr
(@johnebarr) reported
@gordso1 @btsport McManaman and Hoddle, I must have been really bad in a previous life. 🙉
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Farooq Islam
(@farooqislam1986) reported
@bt_uk Hello, Unfortunately I am Still waiting to get help from @BTGroup , engineer visit is tomorrow and I do not received the router which suppose to be deliver today, it went somewhere at wrong address, Being waited for this day from 2 months to get internet at my home.
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Azizur Rahman
(@Azizur) reported
@bt_uk That's exactly what I have an issue with. Why would you force that down my throat? Why is this not an option customer can choose to opt-in rather than forcing me to wait hours on phone to get this cancelled?
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Gareth Davis
(@GarethD54408881) reported
@MattHancock @bt_uk 25 million vaccinated and we stil in lockdown what a **** government we really do have
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Gina
(@squishybugbutt) reported
@bt_uk how the hell do you have such shoddy wifi 😡 every time you come out to it, it's fine for a while and then gradually keeps going down and down for longer each time. Ive reset the router twice to no avail!!
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Mark Oldfield Jr
(@MarkOldfield88) reported
@bt_uk @BTGroup @OpenreachHelp why was an account offered if a few days after the services was activated U now have to dig up the road Its suspicious this happend not long after getting a notice of fibre coming 2 the area the BB goes down And the resolution date keeps extending
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Football Oracle
(@TorreviejaMatt) reported
@_LukeCampion @btsport Those front 3 have been awful. Kante, Kovacic, Zouma and Rudiger have been the difference and why Chelsea have been the better team. Which I agree with
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Jean my
(@Jeanmy3) reported
@MattHancock @bt_uk Can you promise that there will be more vaccines, why are the EU causing a problem. They didn't want it and now do can they make their minds up.
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Robbie Wallis
(@robwallis222) reported
I beg @bt_uk fix there stupid internet, pay for speeds you get nowhere near
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Rob Morris
(@lemonfreshrob) reported
Hey @bt_uk How long does it take to activate broadband in a flat in SW16 right now? I'm coming up to the end of my contract with @virginmedia and am desperate to come back to you because their service is so bad.
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CFCDaily
(@CFCDaily) reported
How do I cancel Sport @bt_uk
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Nick Ablitt
(@Nickablitt) reported
@btsport will you guys stop sucking up to Atletico, they don’t pay your wages, so how about a little support for the team of those that do.
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Justsumguy
(@Justsum32062003) reported
@dpgc1 @bt_uk (bt employee on sabbatical so I know my onions) is the problem that you're address doesn't show up when trying to order broadband? Or that you can't get fibre broadband when you think you should be able to?
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Nick Ablitt
(@Nickablitt) reported
@btsport will you guys stop sucking up to Atletico, they don’t pay your wages, so how about a little support for the team of those that do. #CHEATM
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Scott
(@scottbamby) reported
@kerksauskas @btsport @btsportfootball “Ah yes, the referee is correct and never ever makes any mistakes”
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Gavin Bal
(@GavBal) reported
@bt_uk @bt_uk My dig work has had 5 different estimation dates since October , I need a fixed date - DUE TO YOUR ERROR, YOU HAVE LEFT ME WITH NO INTERNET! TREAT THIS AS PRIORITY LIKE YOU SAID FOR GOD SAKE! 🤬🤬🤬🤬
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Graham Gee
(@GrahamG14843952) reported
@bt_uk PLEASE, PLEASE, PLEASE - get rid of your hourly adverts on every radio station going. That irritating twit is on more than any DJ - don't you realise that the ridiculous repetativeness of these damn adverts will simply DRIVE PEOPLE AWAY ???
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I a i n
(@kerksauskas) reported
“Let’s bring in Peter Walton” ... has to be the WORST line ever 🙄 @btsport @btsportfootball
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ouroborealis
(@0UR0B) reported
@MattHancock @bt_uk Bad news: it gives you blood clots Good news: there isn’t any #vaccine
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Gertrude Henry
(@Gloria_Bailey_) reported
@MattHancock @bt_uk live in a 4 bed house alone asking NCH Gary Handley Tamia Wynne down size me for families email cllr Georgia Powell Linda woodlings they ignore unprofessional and rude Shameful do more to help free up these big houses I know the virus is here I’ve been asking since 2017
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Ikus1
(@ikus1Ikus) reported
@MattHancock @bt_uk Why on earth are you pausing shielding when most shielders have not had their second jab? Furthermore the supply issue means less of the population will be vaccinated which increases risk! Where is the common sense????
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Customer
(@Custome92683183) reported
@MattHancock @bt_uk Dear Matt!! Whilst the #COVID initiative is world leading; for those with other conditions.... How difficult is it for 1.4m people (your team) to answer the phone to patients (paying customers) within days / weeks? Has the #NHS outsourced customer service to @RyanAir?
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N’Golo Kanté
(@KanteContent) reported
@CFCDaily @bt_uk Why are you this negative? Support the team for once
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DRW
(@DaveWhitts) reported
WTF is Peter Walton on about their. Blatant peno and he's waffling on... its a penalty and VAR is a joke. Thanks Peter. #CHEATM #btsport
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💙 Natalie 🧶🧵🌻📚✏️
(@NatalieSFergie) reported
Why is @BTcare advertising broadband for £24.99 a month to new customers, when I, as an existing customer who doesn’t need a Hub, am having my monthly payment increased from £30 to £37 because it’s the end of my contract? I should be offered a loyalty bonus, not a ££ penalty.
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Football Oracle
(@TorreviejaMatt) reported
@btsport They've been so bad though besides the goal
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keithmc
(@KeithMcCormac17) reported
@btsport Why on earth do you have Peter Walton on. Hes ****. Clear pen for @Atleti #CHEATM Cheat indeed....
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Lucy W
(@Lucyawright) reported
Has anyone else had an issue with @btbusinesscare I shouldn’t even be a business customer which I have told by repeatedly. #bt #btbusiness I have no words for how #frustrating this experience is. It’s taken tens of hours of my time