BT (British Telecom)

BT (British Telecom) Outage

Is BT (British Telecom) having an outage right now?

Problems detected at BT (British Telecom)

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

BT (British Telecom) problems in the last 24 hours

The following chart shows the number of reports that we have received about BT (British Telecom) by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

BT (British Telecom) Outage Chart 12/08/2021 05:15

December 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.86% Internet
  • Wi-fi 12.00% Wi-fi
  • Phone 11.81% Phone
  • E-mail 7.87% E-mail
  • Total Blackout 3.96% Total Blackout
  • TV 2.50% TV

BT (British Telecom) Outage Map

The most recent outage reports and issues originated from Barry, Birmingham, London, Manchester, Kettering, Nottingham, Ottery St Mary, Barnsley, Buckie, Preston, Gerrards Cross, Slough, Helensburgh, Bristol and Salford.

United KingdomCambridge Internet
United KingdomCresselly Phone
United KingdomCoventry Phone
United KingdomLondon Internet
United KingdomBristol Internet
United KingdomEastbourne Phone

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • DanRozario Dan Rozario (@DanRozario) reported

    Why would I want to listen to two Ausies commentate on the Ashes coverage? @btsport poor decision! #Ashes2021

  • GooglePageOne John Howell (@GooglePageOne) reported

    @bt_uk 'Let the guys know that you have been referred from Trustpilot when you get in touch'. Perhaps I can get some customer service now?

  • frogharding Amanda Platt (@frogharding) reported

    @bt_uk you have not read my message we have NO INTERNET 2 weeks on-or phone -- so it cannot be reported online as you suggest -- NORTHUMBERLAND --HELP -PLEASE

  • prvisgaming Purvis2 (@prvisgaming) reported

    @bt_uk is the live chat option down?


    @bt_uk I really hope you fix my Internet troubles today. My partner who handles the account had to go to her parents to WFH. I'm back at work on Friday. I need this fixed. And I need to primarily know if its just me or if others around the Durham area are affected.

  • ucc231 ucc23 (@ucc231) reported

    @bt_uk Could you explain how Co2 is bad please? It makes up 0.04% of the earths atmosphere .

  • hawkinp1980 Paul Hawkins (@hawkinp1980) reported

    @bt_uk @AHHPrendergast Sadly Anna, the problem you face here is BT's flagrant misuse of 'Wi-Fi'. Whether you have a fixed line or a Mobile Dongle, Wi-Fi guarantees are irrelevant. Wi-Fi coverage is an entirely separate thing to the broadband speed. If your parents are at the end of the copper line, 1/2

  • slumpism Simon Pearson (@slumpism) reported

    @bt_uk brilliant service from BT. New customer. They don't order a hub for my new installation (which is today) then keep me on hold for an hour this morning. Is this what I signed up for? I didn't think anyone could be worse than Virgin.

  • Mariemluha Mandy Bell (@Mariemluha) reported

    @bt_uk I e-mailed BT and Openreach CEO offices Monday lunchtime and engineer is here now setting up the line. Thanks for trying to help.

  • TBTee1 Thamesbank (@TBTee1) reported

    @65brighty @btsport @SkySports Mores the pity then, we used to get proper coverage, this is awful

  • RidingMitch Mitch Riding (@RidingMitch) reported

    An all-round disaster, from the @btsport coverage, to the decision to bat, to the batting itself. Awful.

  • LittleMeShell Shell Lochrie RN (@LittleMeShell) reported

    @bt_uk Absolute disgusting customer service!!! Moved into new build and kept getting passed from pillar to post as we have FTTP and where assured this would be connected before we moved now being told we need to@place a new order

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • MidMoments Mid South Moments (@MidMoments) reported

    15 minutes to go until the highlights start and the boys on ‘Ashes daily’ are bantering about jumpers. GET THIS **** OFF PERMANENTLY @btsport

  • NozferatuAgain Neil (@NozferatuAgain) reported

    Good morning @bt_uk Any chance you could tell me when FTTP will be available in my area? Don't tell me to check with Openreach, they're no help at all.

  • MidMoments Mid South Moments (@MidMoments) reported

    @btsport get the guys in headphones off & get the highlights on as early as possible when people are still at home. Chronically bad scheduling

  • GavOnCloud Gavin Lees (@GavOnCloud) reported

    @bt_uk Nice thought but what about all the people that can’t even afford to turn the heating on. Invest in green energy supplies instead of expecting everyone to stick a band aid on the problem.

  • elTav el Tav (@elTav) reported

    @btsport That crowing Aussie commentary is terrible.

  • thatblighterian Ian Harrison (@thatblighterian) reported

    Had a shockingly bad yesterday, but at least I have the #EnglandCricket team to clear me up this mo.... @ECB_cricket @btsport

  • nobbsey1991 Nobbsey (@nobbsey1991) reported

    @btsport Pretty sure Burns would have dreamt of that absolute gift first up. No complaints if one seams away but that is a bad bad dismissal

  • lloydyw_20 lloyd woodington (@lloydyw_20) reported

    @DaveClarke42 @btsport @FOXSports BT should never ever have it again!

  • DarrenS95866890 Darren Smith (@DarrenS95866890) reported

    @englandcricket batting is as bad as commentary team, absolutely no life! @btsport How much we miss Sky commentators!! Awful listen and awful watch

  • iamappers David (@iamappers) reported

    Funny, the #BTSport customer service line is busy this morning…will cancel later then.

  • ianmelding Ian Melding (@ianmelding) reported

    @MJMcVeigh @JamieWall2 Harmisons in the studio, we are stuck with a never ending parade of crowing Aussies doing commentary, thanks @btsport

  • Wisey999 Stephen Hale (@Wisey999) reported

    Never good when you're ready to watch the cricket on @btsport and fall asleep before the 1st ball is bowled with the mobile phone on all night with cricket on,to wake and find us all out and it's raining #Highlightsat8am

  • hutch48gr8 Stuart Hutchinson (@hutch48gr8) reported

    @btsport I bought a monthly pass last night ready to watch the ashes early this morning. I log in and... There's a problem and it doesn't work, mobile, app or laptop. Refund please

  • melsbels5 Mel C (@melsbels5) reported

    @bt_uk I have had enough of this utter shambles and I am frustrated and angry and need this to be sorted asap. I wish I'd never signed back up with you. Should've known better than to have been persuaded but I thought things would've changed by now, clearly not 😤😡

  • melsbels5 Mel C (@melsbels5) reported

    @bt_uk cont...I receive a bill with the charges clearly written in front of me (because at the mo in my bt acc it says I have no services with you and I have no bills/nothing to pay), I will not be handing any money over. I am not receiving the service I signed up for 😤😡

  • melsbels5 Mel C (@melsbels5) reported

    @bt_uk cont...I haven't received the digital phone to use with my new digital line and I have no idea what my new number is. Still!!! Switching to bt has so far been one screw up after another & until I have my service fully up n running...cont

  • Nathanharte8 (@Nathanharte8) reported

    @bt_uk Bt not read the room nothing knew there full of ****.Its freezing winter so turn down your heating and let us rip off pensioners while contesting the lawsuits.Tory britain and BT go hand in hand but bt cynical attempts to be woke and greenwash are disgusting like their management