BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Hackney, Slough, Hounslow, Birmingham, Hammersmith, Newcastle upon Tyne, Glasgow, Ossett, Croydon, Walsall, Halifax, Dunfermline, Stevenage and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Hackney |
Internet | |
| Slough |
Wi-fi | |
| Hounslow |
Internet | |
| Birmingham |
Wi-fi | |
| Hammersmith |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Watson
(@agbwatson) reported
@btsport audio on the football feed on AppleTV has been poor for weeks. Today, audio cuts out every 5s for a couple of seconds. Pay premium for this service.
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Gemma-Claire Roddy
(@GemmaClaire1) reported
@btsport is a joke takes your hard earned cash and don't give you the service
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Sarah A
(@PlzPassThePie) reported
I can assure the @btsport commentators, this isn’t torture for the Liverpool fans. We all accepted a while ago this season wasn’t ours.. and the fact it’s taken for us to be at our worst for city to get a convincing win against us literally doesn’t bother us. #MCILIV
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⚒ Helen Wilkins ⚒ 〓〓
(@WellyWilk) reported
@btsport @btsportfootball Congratulations on showing the biggest match of the day and then cocking up the sound. No apologies, no obvious attempts to sort the issue out either. #amateurs
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David Crowney
(@CrowneyDavid) reported
Never heard such biased commentary in my life @btsport
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gary humphris
(@garyhumphris) reported
@btsport Rio having a field day slagging off Alison VVD etc where was he for the 7-0 worst and most biased **** on TV
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Jonny Gardner
(@JonnyGardner7) reported
@bt_uk been on hold for 40 minutes now…. Good customer service 👍🏻
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Ash
(@DarkAshNet) reported
@btsportfootball @btsport sort out your awful app!
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bob challoner
(@bobcha001) reported
@bt_uk is there an issue with bt sport? Not letting log in and saying can’t deliver hd channels right now but everything online saying no issues
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Brian Foley
(@Brian_P_Foley) reported
@bt_uk Hi looks like it is a problem with a cable going into the house. Needs replacing
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Richie
(@TheeRichie_) reported
The overpriced #btsport once again #buffering shocking service #ofcom
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Let’s Talk Rugby
(@HeTalksRugby) reported
@btsport what ********’s going on with your shite service? Intermittent sound coming in & out!!
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StephenTHFC
(@Stephen1970THFC) reported
from
Chichester, England
@Moby_Spurs @btsport Lucy ward. Female version of Gary Neville. Awful
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ian barwick
(@ian80barwick) reported
@bt_uk just to make you aware I have sent a dm about our continued issues with no broadband since Monday
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Sho
(@shomac28) reported
@sammilne1 @bt_uk That’s awful. Im marching round my other half’s living room in a full on rage, so I get it all out of me then I can collate a response over next few days. 🤬🤬
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Dan
(@DaniLaw75) reported
What is that awful noise between ads on #BTSport? @btsportfootball #MCILIV
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sam milne
(@sammilne1) reported
@shomac28 @bt_uk I’m in near 5 year battle with them! Customer service is horrendous
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Computer Tech York
(@ITSupportYorkUK) reported
@JohnWLewis @bt_uk @GiganetUK Based on my experience, I'd strongly advise you to look elsewhere unless you're a fan of intermittent "no route to host" errors and being stuck behind CGNAT with no inbound access from the internet side.
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Hannah McLachlan
(@Angel_McLachlan) reported
@bt_uk I was hoping to set the app up to watch the MotoGP race tomorrow since I won’t see it but it’s asking me to use my BT ID when I’ve got BT Sport through virgin media. Is there any way I can login using my virgin ID?
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Matt
(@OLDMDM) reported
@premierleague Please save us. Save us from @btsportfootball @btsport and their god awful commentary. PLEASE. PLEASE SAVE US.
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Steve Oldroyd
(@steveold17) reported
@btsport are you going to refund us and @Harlequins for not showing their game. Your stream is broken!
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Amit
(@schmamit) reported
@btsport I love the fact that I pay so much for your service and it always has ******* issues!
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David Elliott
(@Adulttel) reported
******* it's lile the worlds worst battle between Darren Fletchet and Sam Matterface for the worlds dullest commentator #MCILIV #btsport
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London wanderer
(@Londonwanderer2) reported
@LfcShaunjudge @btsport i know lucy ward very, very well from my previous job. shocked shes backing the awful biast comments by bt sport..
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Tils
(@_tiils) reported
@Ofcom how can I make a fraud complaint re @bt_uk - never seen anything like it ! #atleastdickturpinworeamask
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Matty
(@Matty_L36) reported
This commentary team on #btsport is horrible.
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Eve 🇮🇪
(@evewoods77) reported
@btsport thank you for confirming I was right to cancel. #bias #shitecommentary
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I AM LENNOX
(@am_lennox) reported
@btsport what's that awful noise just before Ad break ???
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MFG
(@Mfrackgrant) reported
Anyone know who these 2 commentating @btsport support?
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Maggie sauce
(@mikemaguiret64) reported
@btsport your commentators are terrible. Chat proper poo