BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: London, Manchester, Bristol, Batley, Exeter, Norwich, Camden Town, Worcester, Southwark, Perth, Oldbury, Cleckheaton, Tower Hamlets, City of Westminster and Ramsgate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Manchester |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Batley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Devine
(@J_PaulDevine) reported
Finally, back online @bt_uk 'unbreakable' is a bit of an urban myth, 8 hours offline, probably get the usual pathetic generic excuse, 0% customer service , 0% tv coverage, slow Broadband #BTCon
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big pawed bear
(@BigPawedBear) reported
@PaddyWV I basically said the same to @bt_uk and they said they'd offer everyone the purchase of a power pack that lasted 1 hour max, and that nearly everyone had mobile phones they could charge. erhrhrh the red warning from @metoffice said mobile signal may be affected by the storm.
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Steve Smith
(@stevensmith2009) reported
@bt_uk been having trouble with my BT TV Pro box since the software update, it keeps going blank on me and requiring a restart to get it back working, is there a fix coming or can I have a new box.
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Danny Fong
(@DannyFong87x) reported
@bt_uk I just send you the message of my address and postcode area surely It can be fix by tonight or tomorrow I desperately in need of wi fi this weekend or even better by tonight. Was told its not my modem that I'd having issues its BT that is having problems with it wi fi.
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StephenTHFC 🏴
(@StephenPay1970) reported
@bt_uk my WiFi is down...is there a problem in PO19 area?
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Aileen 🇪🇺
(@aillynnbee) reported
@jacquep @bt_uk @EE Be grateful you presumably still have a mobile network signal. We had 3 days of complete Comms blackout back in November.
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stephen j f
(@flynnymandella) reported
@bt_uk I did, not very impressed at all. Engineer was supposed to come today and never showed up. Booked for tomorrow but no doubt weather will cause havoc.
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Ryan Lewis
(@RyanLewis1995) reported
@bt_uk My broadband is down but I can’t report the issue online as I don’t have a landline number
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Loz Perugini
(@LozzyPurry) reported
@bt_uk hey, I am having some trouble at my nans house regarding her internet. Is there an outage in Ruislip HA4?
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davegarland
(@thegreatgar) reported
@bt_uk Yet I'm still supposed to pay for no service. What a smug reply , thanks for support
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Polat
(@Polat_HT47) reported
@DseraDsera11 @CFCPys @btsport imagine picking bisouma over kante it's just show me that this guy dosen't know **** abt football
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Chloe Goodwin (To Be Thurston)
(@ChloeeRebekah) reported
@bt_uk is there an outage anywhere please as our internet is down and been fine all day. My BT app isn’t loading to see what’s going on with the area
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Danny Fong
(@DannyFong87x) reported
@bt_uk I was told there is no problem with my modem its just the area that I am in. Its the provider bt that is currently having issue surely my wi fi can be fix by today or tomorrow. If not when is the earliest time it can be fixed.
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Dave H 🏴 🇪🇺 Invoke Clause 8 (1320)
(@BCCletts) reported
Brilliant service from @edfenergy (expect they'll be very busy over next few weeks) Wind made #TrinityTower dangerous & area evacuated 29/01/22 Simple exchange with a person (not a bot) & reduced DD to reflect near zero use of energy for empty house Pity that @bt_uk not as good
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graham anderson
(@Mustard655) reported
@bt_uk @jacquep Can you still land a plane from somebodies living room in weather like this and the unbreakable Wi-Fi is broken?
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Sophie Farquharson
(@sfarq11) reported
@bt_uk is it acceptable I’ve spent 7 hours on the phone to you in the last week as we still haven’t has our internet installed correctly a week later. Also your customer services team telling me a failed communication is my fault even though it failed your side?
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Jamie
(@cfcjamier) reported
@CFCPys @btsport His ball knowledge sucks wtf
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Brian
(@Ddozmoe) reported
@Huge_Gorilla @btsport I used to think it was mainly an issue with teenagers not being able to control their hormones, but the older I get the more I realize that it's people of all ages being toxic. Whether its jealousy or being afraid of what they don't understand, Im not sure but it's needs to stop
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Running2staysane
(@Running2staysa1) reported
Had to help my neighbour rescue her trampoline, we have managed to flip it over & tie it down to a tree & fence posts, hoping it will hold. My phone line however has come down & not sure to contact @virginmedia who my contract is with or @bt_uk who are named on telegraph pole?
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Haitham🇸🇩
(@UtdHaitham) reported
@CFCKAH @CFCPys @btsport This inconsistent bullshit is the biggest 🧢 on this whole app. Just look at every season he's had at united. Not even one bad season but the media will tell you he's been ****
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big pawed bear
(@BigPawedBear) reported
@PaddyWV @bt_uk @metoffice i certainly don't have a car, and what if cars can't get to a place as it's impassible? this is really bad planning, not well thought out at all.
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Rosalind Riley
(@RosalindinKent) reported
Great day to be switched over to #DigitalVoice by @bt_uk. No electricity thus no phone, our usual tiny bat-squeak of mobile signal even smaller than usual, and no way of letting my 91 yr old Mum know we weren't getting any of her messages, when she had a power cut too. Hey ho..
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Paddy 🇪🇺
(@PaddyWV) reported
@BigPawedBear @bt_uk @metoffice Mobile services were dead too in 2015. They don't realise that not everyone can have a car to zip out to try and find a working signal. Maybe it's time analogue phone services were funded through general taxation to make sure they're always available.
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Kieran Payne
(@MRKPayne) reported
@bt_uk @KentHighways will a member of your team be attending the make the area safe? Or will this be left until something bad happens.
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chrissie
(@madamsparrow) reported
@bt_uk can I report broadband outage with you pls Postcode DA3 7ld
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Nicola Ballantyne
(@proudmummato5) reported
@bt_uk I cannot use my wifi it’s gone down completely I’m paying for broadband I can’t use
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Rosalind Riley
(@RosalindinKent) reported
@bt_uk Yes we intend to get one when they're back in stock. Our mobile company insists we have a good signal here, just not true, I worry Digital Voice is being rolled out on the presumption that their figures are correct. Would much rather have a reliable non-digital phone.
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Zig Ward
(@ZigWard1) reported
@btsport really why do you never show wasps rugby! Leave the football to sky and concentrate on the rugby please the last 3 wasps games where they have won in fantastic fashion you miss them! For football or other teams sort it out or people will stop paying!
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James
(@jemerson18) reported
@bt_uk I think I am going to have to cancel our contract after less than 1 day... £37 a month for 18mbps is disgraceful
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scotsman
(@jgorman257) reported
@bt_uk having more issues with BT. All4 and netflix now don't play pn my xbox after the hub reset. 😤 Netflix will often tell me im in another county and cease to work. All4 will not play programs but only adverts. BT app and Web is not showing me the smart set up option