BT (British Telecom)

BT (British Telecom) Outage

Is BT (British Telecom) having an outage right now?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours

BT (British Telecom) Outage Chart 10/21/2020 06:40

October 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 63.04% Internet
  • E-mail 12.14% E-mail
  • Phone 10.99% Phone
  • Wi-fi 8.23% Wi-fi
  • Total Blackout 3.95% Total Blackout
  • TV 1.66% TV

BT (British Telecom) Outage Map

The most recent outage reports and issues originated from Loughborough, Swindon, Buntingford, Nottingham, London, Chorley, Wrexham, Royston, Bow Street, Coventry, Birmingham, Leatherhead, Glasgow, Isleworth and Manchester.

United KingdomLondon Internet
United KingdomLoughborough Internet
United KingdomSwindon Internet
United KingdomBuntingford Wi-fi
United KingdomNottingham E-mail
United KingdomNottingham Internet

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • crels Crels F (@crels) reported

    @btbusinesscare trying to cancel a business line, no-one is picking up on the cancellation line - what to do?

  • westkoastcoop Chris 'Coop' Cooper (@westkoastcoop) reported

    @bt_uk looking for some help with log in on app as dont have my account number

  • SaluteThePig Salute The Pig, by Chris Bulow 🐖 🔪 🥓 🥪 (@SaluteThePig) reported

    @MrTNSmith @bt_uk I was juggling 3 simultaneous such eChats yesterday to BTW. All three mysteriously had “technical issues” and dropped when I asked for an update…

  • LBeirns Luke Beirns (@LBeirns) reported

    @bt_uk The issue is, when is it going to be fixed? It is becoming a rather big issue with working from home.

  • ingledew33 claire ingledew (@ingledew33) reported

    @bt_uk This is disgusting students are already having it bad and he has no internet it’s been 4 weeks of been messed about 😡

  • Ackers_85 Jason (@Ackers_85) reported

    I hate the fact that #UFC254 is on @btsport Box Office. You pay for 1 service then you have to pay again. Its shocking @btsportufc Capitalism and Corporate greed, I hate it. Cannot have mates around either because of stupid #lockdown rules 😡🤬

  • AndrewPaulLowe1 Andrew Paul Lowe (@AndrewPaulLowe1) reported

    @btsport All that and no crowd, what a difference a full stadium would have made. Football just isn't the same without fanatical support....

  • butlincat butlincat (@butlincat) reported

    @bt_uk the problems ive had with #BT broadband are outrageous since 2012 when i had to use an internet cafe for 6 weeks as #Talktalk /BT couldn't even fix the faults. Forward till now and again the problems remain + a complete new line put in yet again! Useless!

  • sophiadavis92 Sophia (@sophiadavis92) reported

    @bt_uk So far at the moment it is. It did drop again once the day after I called up. Trouble is there is still working on boxes down the road from me and most of my estate are having problems

  • LadyReenz Reena (@LadyReenz) reported

    @bt_uk Hi there. Got an email to say an engineer is coming on Friday but someone has come already and fixed the problem. I can't find anywhere to cancel this. Can you help?

  • Je57er David King (@Je57er) reported

    @bt_uk Hope you can help. Need to talk about a pole being changed at my address unnecessarily.

  • yesItsSam Sam Palfreyman (@yesItsSam) reported

    @bt_uk the thing is they aren't - nothings showing on there for my number of account - just an old 'slow broadband' and the phone line disconnection which has been fixed.

  • f1spam Ifans (@f1spam) reported from Bow Street, Wales

    @bt_uk Why wasn’t i told the engineer has been cancelled, i was told there was a fault that needed fixing, broadband already dropped this morning, working from home impossible. Absoulutely crap service from bt

  • Pricey2404 Emma Price (@Pricey2404) reported from Coventry, England

    Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom

  • RoghobC The Destination Developer (@RoghobC) reported

    @BrandedIreland That @bt_uk ad was a disgrace. Not seen it in ages thank god. When all concerned about #wellbeing and job insecurity. #Saatchi did it, hang your heads in shame too.

  • f1spam Ifans (@f1spam) reported

    @bt_uk Why did your operator yesterday book an engineer to look at the fault. Also reveived an e-mail yesterday saying your looking at my complaint.

  • falkenau10 Kyle Falkenau (@falkenau10) reported

    @bt_uk I know how to uninstall and reinstall your app just doesn’t work on the Xbox, doesn’t let you sign in just takes you to homepage

  • LouLeeDK Lee AnneLouise Keary Everton (@LouLeeDK) reported

    @MarcAllera @bt_uk @btsport Thank s for completely ignoring my tweet with regards to your companies terrible service. Ee are rubbish

  • JustAskKev JustAskKev™️ (@JustAskKev) reported

    @bt_uk Since having the BT discs installed around the house, I've never had a problem with my BT Broadband, it's a million times better than the Virgin Broadband I had previous to this.

  • Derek12763827 Derek Bain 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Derek12763827) reported

    @AndyNic9 @bt_uk @SkyHelpTeam BT broadband cycles to find the strongest channel I believe. This causes blips in streaming and Wi-fi calls for us. The other issue could be the number of devices that are using the internet, TV, iPads, phones, ovens, smart speaker etc. A hub upgrade may be required.

  • Msx1234Michael michael (@Msx1234Michael) reported

    @bt_uk The problem is just with the app

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported

    @bt_uk for the last 3/4 days I’ve had very bad signal. In Harpenden, Barnet, Golders Green signal always dropping out. Right now in fact I have no service. Are you having problems?

  • gaskin_simon simon j gaskin (@gaskin_simon) reported

    @bt_uk Good morning, according to my fault tracker engineer has been to fix my fault but my broadband is still slow. Can u do a speed test from your end please

  • chuck2791 Kate Thomas (@chuck2791) reported

    @paullewismoney @bt_uk BT had a team soley to help ‘friends & family’ of employees with issues where they got fast tracked & preferential treatment instead of rolling this out to delight all their customers

  • IanGHaig Ian Haig (@IanGHaig) reported

    @paullewismoney @bt_uk We have been waiting 8 days now for OpenReach to fix the line to our house with its crippled connection speed. Some of us "little people" don't have your clout.

  • sionny10 John Lewis (@sionny10) reported

    @BTCare after a complaint raised in August about the amount I'm charged for @btsport and agreed I'd pay my original amount why am I still being charged too much?

  • commuter_X Train User (@commuter_X) reported

    Morning @bt_uk I've been trying to call to log that broadband is down for three days - endless calls with meaningless apologies for the delay. Used your text fault bot which ultimately tells me there is no broadband on the number. Utterly useless service as fault still there...

  • OldGeorgian58 Lynnette Rackley (@OldGeorgian58) reported

    @paullewismoney @bt_uk I had a problem with a business BT phone line account about 10 years ago. The problem went on for months with emails & calls to customer services telling me it was sorted. Finally I emailed the CEO at 1am on a Sunday morning & had a response by 7am but it shouldn’t be that hard.

  • FortinusGlobal Tony Smith CBE (@FortinusGlobal) reported

    @bt_uk @JillRockysmum Come on @bt_uk let’s fix this today as promised please.

  • ContentedDee ContentedDee (@ContentedDee) reported

    @bt_uk I want to request that my credit is transferred to my bank - I was given compensation on my BT account yesterday. How do I do this? Also, my £50 "gesture of goodwill" has still not been credited to my account. Can you please help?