BT (British Telecom) Outage

Why would I want to listen to two Ausies commentate on the Ashes coverage? @btsport poor decision! #Ashes2021

@bt_uk 'Let the guys know that you have been referred from Trustpilot when you get in touch'. Perhaps I can get some customer service now?

@bt_uk you have not read my message we have NO INTERNET 2 weeks on-or phone -- so it cannot be reported online as you suggest -- NORTHUMBERLAND --HELP -PLEASE

@bt_uk is the live chat option down?

@bt_uk I really hope you fix my Internet troubles today. My partner who handles the account had to go to her parents to WFH. I'm back at work on Friday. I need this fixed. And I need to primarily know if its just me or if others around the Durham area are affected.

@bt_uk Could you explain how Co2 is bad please? It makes up 0.04% of the earths atmosphere .

@bt_uk @AHHPrendergast Sadly Anna, the problem you face here is BT's flagrant misuse of 'Wi-Fi'. Whether you have a fixed line or a Mobile Dongle, Wi-Fi guarantees are irrelevant. Wi-Fi coverage is an entirely separate thing to the broadband speed. If your parents are at the end of the copper line, 1/2

@bt_uk brilliant service from BT. New customer. They don't order a hub for my new installation (which is today) then keep me on hold for an hour this morning. Is this what I signed up for? I didn't think anyone could be worse than Virgin.

@bt_uk I e-mailed BT and Openreach CEO offices Monday lunchtime and engineer is here now setting up the line. Thanks for trying to help.

@65brighty @btsport @SkySports Mores the pity then, we used to get proper coverage, this is awful

An all-round disaster, from the @btsport coverage, to the decision to bat, to the batting itself. Awful.

@bt_uk Absolute disgusting customer service!!! Moved into new build and kept getting passed from pillar to post as we have FTTP and where assured this would be connected before we moved now being told we need to@place a new order

@GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

15 minutes to go until the highlights start and the boys on ‘Ashes daily’ are bantering about jumpers. GET THIS **** OFF PERMANENTLY @btsport

Good morning @bt_uk Any chance you could tell me when FTTP will be available in my area? Don't tell me to check with Openreach, they're no help at all.

@btsport get the guys in headphones off & get the highlights on as early as possible when people are still at home. Chronically bad scheduling

@bt_uk Nice thought but what about all the people that can’t even afford to turn the heating on. Invest in green energy supplies instead of expecting everyone to stick a band aid on the problem.

@btsport That crowing Aussie commentary is terrible.

Had a shockingly bad yesterday, but at least I have the #EnglandCricket team to clear me up this mo.... @ECB_cricket @btsport

@btsport Pretty sure Burns would have dreamt of that absolute gift first up. No complaints if one seams away but that is a bad bad dismissal

@DaveClarke42 @btsport @FOXSports BT should never ever have it again!

@englandcricket batting is as bad as commentary team, absolutely no life! @btsport How much we miss Sky commentators!! Awful listen and awful watch

Funny, the #BTSport customer service line is busy this morning…will cancel later then.

@MJMcVeigh @JamieWall2 Harmisons in the studio, we are stuck with a never ending parade of crowing Aussies doing commentary, thanks @btsport

Never good when you're ready to watch the cricket on @btsport and fall asleep before the 1st ball is bowled with the mobile phone on all night with cricket on,to wake and find us all out and it's raining #Highlightsat8am

@btsport I bought a monthly pass last night ready to watch the ashes early this morning. I log in and... There's a problem and it doesn't work, mobile, app or laptop. Refund please

@bt_uk I have had enough of this utter shambles and I am frustrated and angry and need this to be sorted asap. I wish I'd never signed back up with you. Should've known better than to have been persuaded but I thought things would've changed by now, clearly not 😤😡

@bt_uk cont...I receive a bill with the charges clearly written in front of me (because at the mo in my bt acc it says I have no services with you and I have no bills/nothing to pay), I will not be handing any money over. I am not receiving the service I signed up for 😤😡

@bt_uk cont...I haven't received the digital phone to use with my new digital line and I have no idea what my new number is. Still!!! Switching to bt has so far been one screw up after another & until I have my service fully up n running...cont

@bt_uk Bt not read the room nothing knew there full of ****.Its freezing winter so turn down your heating and let us rip off pensioners while contesting the lawsuits.Tory britain and BT go hand in hand but bt cynical attempts to be woke and greenwash are disgusting like their management