BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Clacton-on-Sea, London, Colchester, Edinburgh, Paddington, Southampton, Milton Keynes, Burnley, Fareham, Croydon, Camden Town, Bath, Camberley, Batley and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Colchester |
Wi-fi | |
| Edinburgh |
Internet | |
| Paddington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The egg was the friends we made along the way
(@_AJSpringer) reported
Anybody else having problems getting the @btsport app to work on PS5?
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N
(@Ricardo4579) reported
Tommy Fury vs Jake Paul worst press conference in sports history. @btsport really selling this one 👏🏻
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Sandra Foy
(@Monkbythesea) reported
@btsport why is your app not working? I’m paying for this shite.
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cbj
(@bethan_catrin) reported
@bt_uk can you reply to my DM regarding a problem with our btinternet emails please
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Martin Whittaker
(@mewhittaker) reported
@bt_uk Hi, I am currently receiving obvious spam emails into my main inbox every hour, every day for the last few weeks. What is going on, never had this issue in the last 10 years…?
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Lauren Millward (Heaton)
(@lmillward86) reported
@adeleandmaddie @BritishTelecom Is this @bt_uk? Really poor!
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IHProjects
(@TaxProject) reported
@bt_uk Got ur top tier Fibre 900 but getting poor Internet service (less than 50 Mbps compared to advertise 900Mb) since yesterday. Downdectector shows BT service outage yesterday; but problem still persists for us. When will it be fixed?
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Howie T
(@HowardTrigg) reported
@bt_uk Working from home. Just changed to bt broadband, AWFUL. Engineer came to fix but made even worse. Open Reach coming today but worried what was done yesterday cannot be fixed by him. DESPERATE
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3rd_Doctor 🏴🇬🇧
(@JonPertwee1919) reported
@bt_uk Cant access Voicemail for weeks as "service is busy", so mailbox is full and basically a paid for service is unavailable. Try to change my mobile settings and my "account is under maintenance" and will be available in "30 minutes or so". Here we are, 6 days later.......
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BenzoEnzoMk2
(@BenzoEnzoMk2) reported
@SkyHelpTeam @btsport channels are not working when being streamed via the Sky Go app
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Victoria
(@VictoriaRowl_) reported
@bt_uk it’s proving to be very challenging working from home this week, as our Home Hub keeps disconnecting (orange light) every 30 mins. Are there any known issues in the OL5 postcode that may be causing this? Thanks.
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Mr Osophy
(@MrOsophy) reported
@BTSportBoxing @jakepaul @tommytntfury Comments made by John Fury about #JakePaul girlfriend, should never see him work on BTSport again. Disgraceful.
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J Spearing
(@jspearing1983) reported
@pigeonpants71 @bt_uk Have you heard anything more about this? Definitely issues today. It’s really slow and I can barely work!
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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nat smith
(@Nat038Smith) reported
@kelvmackenzie @btsport i was going to subscribe to @btsport for the Ashes but not now. Lost a customer.
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Heather Hartosexual
(@hethlouise) reported
@bt_uk why can I never access your live chat? I need to speak to someone about my internet but it’s impossible?
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Martin Routledge
(@MartinRoutledg1) reported
@bt_uk Hi. Two months trying to sort out phone crisis for older relatives in difficult situation. Nearly there. Just need the call back from Order Management Team in Stoke on Trent requested Monday morning. Can you help please?
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Karyn
(@titiangirl68) reported
@bt_uk why is is only new customers get the Black Friday sim only deals? Even though it asks if you have a broadband/BT Halo. As an existing customer they don't show when I go through the upgrade process?
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The Laughing Cow
(@LaughingCow21) reported
@kelvmackenzie @btsport How ******** are they going to do that.
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Anish
(@A_Patel6) reported
@btshopuk I've got an account and ordernumber, but 2 days later 5 different calls with 5 different people and live chat.. sorry sir you don't have an invoice address so please cancel your order and try again..LOL! I don't enter those details in your system! WtF @BTCare
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Steviemonster
(@Steviemonster1) reported
.@btsport @ESPNUK not showing the #TerritorialCup @ASUFootball in the UK on Saturday night will force me to cancel my subscription to your service
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Menu Habib
(@habib_menu) reported
@ManUnitedZone_ @btsport To much talk u are not never carik talk talk u have to much talk
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Martin Whittaker
(@mewhittaker) reported
@bt_uk Hi, I am using an iPhone? I’ve never had to do anything before. Seems like nothing is being filtered at all…it’s the same on my wife’s account
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john martin
(@anfield1564) reported
@BBCSport @bbctms Time to cancel the BBC, as for the Ashes well ill either give it a miss following Silverwoods embarrassing and pathetic squad selection, or maybe watch BTsport , but as they are woke like the BBC, ill give the ashes a miss. Innocent until proven guilty come to mind BBC ???
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N
(@Ricardo4579) reported
This is the worst press conference i’ve ever watched in my life #Paul vs #Fury @btsport audio sounds like something I filmed in my bedroom when I was 7.
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Serena Davenport
(@SerenaD57943826) reported
@bt_uk The live chat system is not working it's just crashed halfway through me making the complaint. Please provide an email address
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Gazpacho_Soup
(@soup_gazpacho) reported
@bt_uk My Internet has been disconnecting constantly every 20 minutes, for the last week. My router goes orange and purple lights then it comes back after a few minutes but everything needs to sign back in. I run a business from home and its making it nearly impossible. HELP
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Brian Russell
(@running_gooner) reported
@bt_uk Hi @BTCare I have sent a further message as the resolution has not worked. !!!😡😡😡
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⭐Declan Delaney ⭐
(@chairmandec) reported
Commentator on #InterShakhtar #INTSHK on @btsport is poor. 😴😴😴
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Vhero/Betrayze
(@Vhero) reported
Didn't even take 10 minutes for @btsport commentators to show their bias in the #mcfc game. They are truly the worst. Wish sky had champions League and I get bt free!