Is BT (British Telecom) having an outage?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours

BT (British Telecom) Outage Chart

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (60.89%)
  • Phone (13.61%)
  • Wi-fi (13.37%)
  • E-mail (6.19%)
  • Total Blackout (4.70%)
  • TV (1.24%)

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Hoggfather_ Kev (@Hoggfather_) reported

    @ScotsLass183 @bt_uk @BTCare Thanks but it's been taken care of now. My neighbour came to the rescue with en extra long ethernet cable so I can now hardwire my PS4 in. It was the PS4 that the problem was.

  • AmateurGamer18 AmateurGamer (@AmateurGamer18) reported

    When youre trying to cancel broadband with @bt_uk @BTCare & they hang up on you when you dont want to stay with them. Tried ringing and live chat twice. Got 'disconnected'

  • 2011boyspgjcsc Gordon stuart (@2011boyspgjcsc) reported

    @KThomsonAcademy @btsport Don’t take any crap off Sutton if he’s on 😂😉👍🏻

  • daicaprice David Evans (@daicaprice) reported

    Been without internet since 6am Monday morning thanks to @bt_uk did a new deal but they forgot to get possession of our line it seems, talk about @BTCare if this is the way they treat shareholders, GOD HELP anyone else.

  • SaraFlay Contemplations of a CEO (@SaraFlay) reported

    Amazing to see @BTCare being so proactive rather than reactive. We didn’t even know we’d had a problem with our line but broadband speeds have been affected so an engineer coming tomorrow free of charge! I love forward thinking customer service

  • craig_m0808 CraigM0808 (@craig_m0808) reported from Larkhall, Scotland

    @KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

  • ScottyRFC Scotty (@ScottyRFC) reported

    @KThomsonAcademy @btsport Was there that day you had that terrible injury. Playing great as well. Captain material

  • SentertainmentR RSentertainment (@SentertainmentR) reported

    No English football on @SkySports this weekend. What a waste of money Sky is now. Can’t keep up with @btsport - going to cancel and get BT #skysports #wasteofmoney

  • JasonBCorson Jason Corson (@JasonBCorson) reported

    @Sky8717 @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp I still am, unfortunately. I also put in a ticket and they closed it because I'm not a Cloudflare customer. Well this situation certainly will not be convincing me to ever be one!

  • Edinlass Edinlass (@Edinlass) reported

    @BTCare internet problems and phone at EH14 5NX now Lost connections

  • AndrewButlerNet Andrew Butler (@AndrewButlerNet) reported

    @btbusinesscare "Hi Andrew, my colleague Vishal has this on board for you and will be back in touch tomorrow with an update. I'm so sorry for any problems and upset this has caused. Thanks for your patience." Vishal didn't call to confirm the promised actions had happened.

  • MisfitKvothe Chris | Reshi | Kv0th3 (@MisfitKvothe) reported

    @Snuggli_ @bt_uk @BTCare Damn and i thought i was unlucky getting 3-5 sec dc every 20-30 seconds last few days :<

  • Sky8717 Sky87 (@Sky8717) reported

    @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp Might be too early to say, but i'm not receiving any Captcha today after not really doing anything to try and resolve the issue myself. Maybe it just resolved itself.

  • AlisonYuleT Alison Daykin #FBPE (@AlisonYuleT) reported

    @BTCare @bt_uk sadly still no contact from the Billing Team! Feel very let down by the whole process of moving to fibre optic broadband...

  • HartyLFC stephen Hart (@HartyLFC) reported

    @French_Tone @BBCSport @btsport @FootballAssoc I think a village is missing their idiot!

  • ChidexxyO Chidexxy_official (@ChidexxyO) reported

    @btsportfootball @btsport @ChampionsLeague And your poor knowledge about football is infinite

  • TheReal_blue166 Glen Greeney (@TheReal_blue166) reported

    @magsmanston @Sky8717 @TuneInSupport @tunein @Cloudflare @BTCare @Cloudflare @CloudflareHelp I have since resolved it by shutting my connection over night and resuming it this morning and have been thrown a new IP address. But @CloudflareHelp your forums suggest others have same issue so you might wish to look into it. Thanks,

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Basingstoke, England

    @BTCare broadband out in RG24 area. Extremely poor speed on HH6

  • stejim95 Jim Stephenson (@stejim95) reported

    @French_Tone @BBCSport @btsport @FootballAssoc @indykaila 🤣🤣🤣🤣🤣🤣🤣 Until evidence is produced he's **** all

  • Fredster332 Fred #CL16 🇲🇨 (@Fredster332) reported

    @BTCare y'all wanna explain why in the last 3 days my Wi-Fi has gone off and on like 20 times. Never happened before 🤔🤔🤔

  • rickonumber3 dickonumber3 🇵🇸 (@rickonumber3) reported

    @rogerpsan @French_Tone @btsport Whoah, we have a bad ass here. A ****** little grassing bad ass but a bad ass none tge less

  • rogerpsan Red Roger LFC #JFT96 (@rogerpsan) reported

    @French_Tone @btsport You don't know me you presumptuous little prick. Get off your high horse and shut ******** up

  • azbaig az baig (@azbaig) reported from Dewsbury, England

    @BTCare hi my number is 01924409331, net is very very slow from last one week I was resisting but today it’s completely connection at all..I am using my mobile data for this tweet....

  • SimonCTanner Simon Tanner (@SimonCTanner) reported

    @BTCare your WiFi is hopeless. Your customer service is even worse.

  • HJ_Mason Happy Mason (@HJ_Mason) reported

    @bt_uk @btsport Your colleague assured me the issue was all resolved & I’d receive an immediate email yesterday, yet I still haven’t received one

  • BestHeadhunter Simon Wilkins The Headhunter (@BestHeadhunter) reported

    @BTCare Continual problems with intermittent broadband and no real solution despite several visits from engineers. Truly fed up with BT

  • BeeleyLoL Corey Beeley (@BeeleyLoL) reported

    @Snuggli_ @Jakamaka7 @bt_uk @BTCare wow unless this is resolved I will NEVER use BT, they cannot even fix a simple ping issue, terrible!

  • CoachSShelby Coach Shelby (@CoachSShelby) reported

    @Snuggli_ @bt_uk @BTCare help the poor guy @bt_uk @BTCare

  • royalwinsmid Royal 👑 (@royalwinsmid) reported

    @Snuggli_ @bt_uk @BTCare u tweet about them and of fear of damaging their reputation they actually help you instead of avoiding the problem

  • makeukstrong FedupUK (@makeukstrong) reported from Leek, England

    @BTBDirect @btbusinesscare Just trying to stop others being overcharged for a terrible service. BT always hide behind other bits of BT.

  • charlie_moorby charlie moorby (@charlie_moorby) reported

    @Jurgenthebadboy @ItsVirgil @btsportscore @btsportfootball @OfficialFPL @premierleague @btsport I’d rather not make one that get embarrassed by your shit keeper that you then sent death threats to

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @BTCare I suppose you will deny knowledge of the automated message I received informing me that my service will be terminated immediately unless I renew (in the process of switching to @Plusnet). This practice is at best sharp and most probably illegal. Discusting.

  • chinleyman gary tordoff (@chinleyman) reported

    @BTCare real problems with Broadband in last 24hrs with drop outs and speeds showing as 0.00 a lot of time, Chinley High Peak, struggling to even upload this at moment!

  • Ayanalysis Ayan (@Ayanalysis) reported

    @DeanFaccini @btsportscore @btsportfootball @OfficialFPL @premierleague @btsport Love the hypocrisy of these refs..very quick criticise the players..never introspected their own mistakes..imagine how many fouls would HV been given even on genuine fouls if players had stayed on their feet or unless they got seriously injured.. Kompany v Boly challenge proves

  • neilellis1974 Neil Ellis (@neilellis1974) reported

    @btsportscore @btsportfootball @OfficialFPL @premierleague @btsport Not bad from the one season wonder 😉#YNWA

  • m_w890 Matt (@m_w890) reported

    @psmith37 @btsportscore @btsportfootball @OfficialFPL @premierleague @btsport Let me have a guess who you support Paul 😂😂😂

  • psmith37 paul smith (@psmith37) reported

    @btsportscore @btsportfootball @OfficialFPL @premierleague @btsport He is both a good player and a cheat. The most amusing aspect is the way Liverpool fans defend him yet are so indignant at other teams’ players having the temerity to fall over at Anfield ....the abuse of Kane and Alli a good example. Salah is as bad, & this season much worse.

  • HarryKeogh5 Harry Keogh (@HarryKeogh5) reported

    @LondonMagpies @Patrici41233130 @TheMagpieGroup_ @btsport So....a sit in after the game when the SKY cameras are shut down...gonna set FCBs arse twitching & see the cheque book coming out...

  • darren141979 Up the Lilywhites (@darren141979) reported

    @btsportscore @btsportfootball @OfficialFPL @premierleague @btsport Salah only ends up with more goals than Harry cause he usually has a 6 week sabbatical during the season and has a shit august

  • LauraJaneGalla2 Laura Jane Gallagher (@LauraJaneGalla2) reported

    @BTCare WORST COMPANY EVER , book time off work for an appointment and they sneaky change the time a day before hand #jokecompany

  • RobBluedreamer Rob Allen (@RobBluedreamer) reported

    @seanhargrave @colourblindorg @BTCare It’s really bad router design. Making tech colour blind accessible isn’t that hard it’s just needs a bit of care and thought by design. BT are lucky nobody has thrown a lawsuit their way yet.

  • venison_barry Kev (@venison_barry) reported

    @JBDT @TheMagpieGroup_ @btsport Excuses will be made no matter what game was picked. People would rather get home 10 mins early than stay and support the team.

  • cachivers Charlotte Chivers (@cachivers) reported

    @OneKevinSmith @bt_uk @btsport Dw babe, she must be too overworked to provide any sort of customer service just like one of the many guys you spoke to on their loyalty team 😢

  • cachivers Charlotte Chivers (@cachivers) reported

    @OneKevinSmith @bt_uk @btsport He’s also had staff members lamenting that they’re overworked! Clearly not a good company to work for, sounds like the problem is the system not the employees! @bt_uk

  • rivvsha zach (@rivvsha) reported

    @curtislawton1 @Walshy096 @ghanaarmani @OpTic_DKarma @btsport @Tyson_Fury Point proven you are a retard

  • curtislawton1 Curtis (@curtislawton1) reported

    @rivvsha @Walshy096 @ghanaarmani @OpTic_DKarma @btsport @Tyson_Fury Listen you’re the one who called a stranger a retard because you lost your head. Can’t believe you’re still biting

  • curtislawton1 Curtis (@curtislawton1) reported

    @rivvsha @Walshy096 @ghanaarmani @OpTic_DKarma @btsport @Tyson_Fury Imagine getting annoyed at a conversation over boxing with someone you’ve never met 😂

  • curtislawton1 Curtis (@curtislawton1) reported

    @rivvsha @Walshy096 @ghanaarmani @OpTic_DKarma @btsport @Tyson_Fury All this because you don’t understand the rules of boxing. Wow and im the retard

  • theTriumfAnt TriumfAnt (@theTriumfAnt) reported

    @seanhargrave @colourblindorg @BTCare I could confidently narrow the choices down to blue and other one.

  • DrBlinder Dr Mikey Hughes (@DrBlinder) reported

    @btcare I've been called 4 times today by the same scam call centre, using a different number, the latest was: 01268 964402 my 1572 service can't seem to block them.

  • WillMcclatchie ᴡɪʟʟ ᴍᴄᴄʟᴀᴛᴄʜɪᴇ (@WillMcclatchie) reported

    @JoshuaJenkins19 @BTCare Honestly BT is so shit. Can't get Wi-Fi in certain parts of my house ffs

  • JamieWestwell Jamie Westwell (@JamieWestwell) reported

    @BTCare my internet is down again its happening nearly everyday now. My devices wont connect to it. Also my phone line hasnt worked for months you sent somebody put months ago and he didnt do anything to fix it. Can you ring me plz

  • JoshuaJenkins19 Jenko (@JoshuaJenkins19) reported

    @paIacejosh @BTCare Mate honestly it’s just gotten so shit recently idk why so annoying ffs

  • rivvsha zach (@rivvsha) reported

    @Walshy096 @ghanaarmani @OpTic_DKarma @btsport @Tyson_Fury He was talking about how the ref was slow to count, in boxing the second u hit the ground they count, ref did not count until he was on the ground for 2 seconds

  • enrydd Enryy 👨‍🎤 (@enrydd) reported

    @cutromask @ElevenSports_UK They really are. They treat Serie A like Estonian Premier League or something. "Let's just put a guy who knows a bit about the top teams", I miss BTSport.

  • BaldywithaBeard 𝙼𝚊𝚛𝚔 𝙲𝚘𝚗𝚠𝚊𝚢 (@BaldywithaBeard) reported

    Doesn’t matter who you call and what time @BTCare @SkyHelpTeam @BritishGas @EON_SE_en etc they are always busy on other calls. However you want to cancel and some one picks up the phone.

  • Sons_LFC Craig (@Sons_LFC) reported

    @MackemScouse @Shut_Yer_Bake @SkySportsNews @btsport That's not hard I think Phil Neville is better than Mills and he's boring as **** 😂

  • Sons_LFC Craig (@Sons_LFC) reported

    @Shut_Yer_Bake @MackemScouse @SkySportsNews @btsport I really liked Rio as a pundit until his Newcastle jibe I lost all respect for him then talks utter shit about our defense yeah that was me finished with him

  • Southbits rik (@Southbits) reported

    @BTCare @bt_uk had my second call in 2 hrs claiming to be you and about my speeds and if have a laptop.. soon as i ask account number BANG.. the phone goes down. be aware people the scammers r out in force today

  • Nicmac01 Nicola MacDonald (@Nicmac01) reported

    @BTCare so I’m still waiting on a call from a manager from Friday after a complaint about a complaint about your absolute dire customer service!!!