BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Shefford, London, Milton Keynes, Warminster, Bedford, Reading, Slough, Redditch, Stroud, Tower Hamlets, Manchester, Stanmore, Stevenage, Braintree and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford |
Internet | |
| London |
Internet | |
| Milton Keynes |
Wi-fi | |
| Warminster |
Internet | |
| Bedford |
Internet | |
| Reading |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shakey
(@shakemeister007) reported
@bt_uk You ask “Why settle for anyone else?” Answer Probably because they provide a good service at a fairer price might be an answer. I can get a decent broadband for nearly half the price I’m paying BT from another provider. Just waiting for my contract to end.
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james gilbert
(@Donloganuk85) reported
@bt_uk sort your internet out. Seems like since you added the whole “pay us incase we **** up” with EE connection your forcing people to go for that. Useless company.
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Jones Mark Harding
(@JonesMarkHardi1) reported
@bt_uk do you support BLM-?
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Ian
(@iancharris) reported
@BigWatchLover Same issue watching via @btsport on the @ITV hd channel. Think it is the rain affecting the Feed from Wembley. #ENGSCO
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Jones Mark Harding
(@JonesMarkHardi1) reported
@bt_uk do you support BLM?
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Matthew T
(@MatthewTrayler) reported
Hi @bt_uk, my internet has been off since Monday, you said an engineer was going to visit - they didn't. I've lodged a complaint and you said you'd ring me (twice now) - you haven't. We've had 2 engineers out this year and we're on our 2nd hub - not really good enough is it?
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Bruce
(@Bruce47407842) reported
@bt_uk The only thing I hate is this awful take on a game of football. Didn't see this during the rugby. Why's that?
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Dissypo
(@issymknight) reported
@bt_uk BT if you want to support hope not hate why are you advertising on one of the worst platform for hate?
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Jamie Fraser
(@fraserj99) reported
@bt_uk internet down in Earlsfield. Checked landline on your site and no problems detected. Can you update please?
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Micky K 🇪🇺🏴🧡🖤🤡
(@TheTayto) reported
@bt_uk What hate, total nonsense. I support the campaign but this is shite
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Pablo Aguilera
(@PabloAg39772323) reported
@bt_uk my internet is not working around my area is there any chance you could help me out?
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MoRodgers
(@MoRodgers4) reported
@btsport Can btsport play fair and tell your Scottish customer how much their money is targeted towards English sports please, bit like @skysports need to do tbh
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Jane Buchanan
(@dogandbaglady) reported
@bt_uk No doubt the £661+ you're charging me to move house and cancel my contract will afford you more sponsorships.
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Foggy Fogarty
(@FogartyFoggy) reported
@ThatDamNic @bt_uk Anyone who takes the knee to a ****** criminal druggie from 4,000 miles away who is **** all to do with the UK.... is a total arsewipe
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Comsat_Hat
(@Comsat_Hat) reported
@bt_uk What a crap advert. let’s hate that bit more instead.
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Chris Davis
(@sausagetrumpet) reported
@bt_uk 3 weeks of saying you could connect us at a convenient time after our house move, saying you couldnt, saying you needed to enter my house while we were isolating, then not needing to enter my house a week later, finally connecting my internet. You now disconnect us! WTF!
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Meghann
(@meghannevans24) reported
@dogandbaglady @bt_uk When you agree to a contract, you get a cooling off period and if you don't cancel during that time you're in a contract for the term agreed. Ofc cancelling early will incur a charge... same as a phone contract would. Is this not common knowledge?
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T • M A R T I N 🌻
(@teexboos) reported
@bt_uk YOUR INTERNET IS SHOCKING! its hands down the worst provider!
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austin hale
(@austinwillhale) reported
@bt_uk getting online with bt is a struggle so i dont get to hate anyone online very often but my hate is focused at your terrible service and customer handling dont tell pm you because youre sorry to hear about my blah blah blah
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K&H
(@QM2fan) reported
@bt_uk Why the group support is violent thugs.
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Keyan Milanian
(@keybo83) reported
@bt_uk Hi, admittedly I've not had time to follow through on your last fix suggestion but we've had the same problems on and off for the last three days. At what point do you offer compensation for such poor connection? Thanks
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Rowan Labban
(@RowBow7) reported
Catastrophic failure of @bt_uk again. No internet for 9 days, how can a business run like this? I have emailed #philipjansen but clearly @bt_uk don't value their customers at all. I have lost money from my business, but luckily the daily £8 compensation will help. Absolute joke.
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Nuka
(@ThisIsNuka_) reported
Yeah, @bt_uk needs to have a word with Alcatel. These 4G Mini Hubs are probably the most rotten pieces of technology I've ever used. The ones I've been assigned constantly, CONSTANTLY disconnect from everything. And drop @EE, their 4G signal is abysmal.
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Pablo Aguilera
(@PabloAg39772323) reported
@bt_uk It’s says it won’t be done until Sunday? That’s a problem as I have to do some works to do
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Jordy 🦇
(@funeralballx) reported
Thank you @bt_uk for having one of the worst internet services ever - I am trying to work from home and I am not even getting 1mbps download right now on ethernet cable. Now I won't get paid.
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Nikhil Saglani
(@NikhilSaglani) reported
Thanks @bt_uk for getting us to switch over to you from @SkyHelpTeam only to not switch over our WiFi on the correct date. Means we’re left the entire weekend without WiFi AND can’t work from home on Monday until you ‘try’ to fix it again. So much for a better offering.
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Ian D
(@iandavidson7) reported
@steppenjiff @bt_uk You are unstable.
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Nikhil Saglani
(@NikhilSaglani) reported
@bt_uk That’s not going to help me use the internet all weekend and for us to work from home on Monday, with all due respect.
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Ricky
(@razorblue) reported
@bt_uk One of worst games football I have seen I have seen hundreds
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munny
(@walmunjosh) reported
@fa @btsport this campaign to hollow down supporters is harming English football. Scotland fans in their minority roared louder than English support could muster. This was a disgrace, get the right fans in the stadiums - shout me for some recommendations to support our boys 🏴