BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Romford, Batley, Hackney, Ferndown, Bedford, London, Croydon, Peterborough, Islington, Blackburn, Chertsey, Cardiff, City of London, Pontyclun and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Romford |
Phone | |
| Batley |
Internet | |
| Hackney |
Internet | |
| Ferndown |
Phone | |
| Bedford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Debumere
(@debumere) reported
@bt_uk We lived right opposite the BT tower and still had awful internet. £100 wouldn’t have covered the tears of frustration.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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David Thompson
(@White__Dove) reported
@Cunners_ @btsport That's what I thought ... Bet he had it written down before the game.🙄
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Michael Blackley
(@Mike_Blackley) reported
Never been a fan of football crowd noise but just turned over to #EVESHW and it is worse than ever as it appears to be thousands of screaming kids. Weird. #btsport
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Luke Palmer
(@LukePalmerBFC) reported
*******, who’s to blame for the crowd noise in this Everton game @btsport #EVESHW
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jay600
(@jay600kg) reported
@btsport why are my log in details not working on my Xbox but working on my ******* phone this annoying
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BigBUgTel44
(@MantisMadMan) reported
Doesn’t #MichaelOwen talk a load of crap. Even the gf who has no interest in footy, says ‘what the hell is he talking about?’ No idea poppet #BtSport
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Paddingtonkt
(@paddingtonkt) reported
@bt_uk hi there. You've cut my internet off without any warning whilst I'm swapping over. Please help I cannot work at all.
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Matthew Brown
(@Matthew60975500) reported
@PaulGreen1001 @btsport We have been underperforming for 20 odd years😭. Problem is tv knows nothing about football below premiership
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Matthew Brown
(@Matthew60975500) reported
@PaulGreen1001 @btsport Problem with supposed experts like Owen, now nothing about league below premiership and can’t be bothered researching them. I suppose they are hardly insightful on premiership teams
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Paul Clews
(@PaulClews2) reported
@btsport McManaman is really, really stupid!
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Nikki Black
(@nikki_inthesun) reported
@bt_uk are there broadband problems in the LN4 region? Once again we have no WiFi and you keep telling me it works fine. Back to using my phone data as a hotspot. Thank God @VodafoneUK are carrying you again. #RollOnEndOfContract
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Steve
(@steve3011) reported
@I_am_Fletch @btsport The Red Shite bias from that **** show of a broadcaster is something to behold
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Laralousparkes
(@LaraSparkes) reported
@bt_uk we have just tried the text service and I'm afraid the 'handy booklet' is both patronising and useless! And passing the buck back to us again! Please help!
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Dr Chi Huynh (Pharmacy PhD)
(@chihuynh8) reported
@bt_uk my home broadband (fibre) connection has gone down. I need it for work tomorrow. Help!
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Andrew Kirby 😷
(@AK4INSURANCE) reported
Gotta admire all the research work on the Wednesday team by the @btsport commentary team, just don’t ram all the stats down our throats in such an unsubtle way. Annoying.
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Wamie Jesson
(@jamiewesson94) reported
@btsport why do I pay you £25 a month for you sports pass when all it does is buffer, don't have this problem with my @SkySports 🖕🖕🖕
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Zombie
(@IptvZombie) reported
Can BTSport change this stupid background noise from a school to a football crowd
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PredzZHD🇯🇲🏴
(@PredzZHD) reported
@bt_uk Yes still having issues
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Andy Blyth
(@BlythAndy) reported
@bt_uk Thank you but after about 4 hours of phone calls 6 months of problems and being past to different people across the country it may have gone to far, such a unprofessionally dissopointing organisation
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mat's vapour
(@MatsVapour) reported
@bt_uk I've had enough of complaining about my broadband. You send an engineer which miraculously fixes it, a few days later its terrible again. I've put up with this for years now, you really need to fix it.
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Dr Fred
(@DrFJaeger) reported
@bt_uk internet has been dropping several times a day since we moved in November but this evening it is literally every 5 minutes. Makes watching anything pretty impossible and does not bode well for work tomorrow. Any help please?
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Rowland Newell
(@refineartwork) reported
@bt_uk Hi. Are there issues with BT Broadband in SO20. Hampshire? Hub gone off overnight. Light stuck on green. Won’t reboot.
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Sheester
(@Petesheester) reported
@btsport what was with the recorded primary school playground "crowd noise" at goodison? Apart from that was ok ... no hang on bin Mcbannanaman with his exaggerating "ing" on the end of words 🤦
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Chris Gill
(@Chrisgill95) reported
@davidmorganefc @notbitterbetter @btsport I never look at managers during game at Goodison so why would I want to see them on tv?
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mattpoll
(@mattpoll3781) reported
@bt_uk Stop trying to confuse customers. Yes you will provide excellent WiFi to every room but that will not your terrible connection speeds. You couldn't even provide me with bt sport. I left for sky and now watch bt sport in HD they even speak English should you need to speak to them
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Robbie Wallis
(@robwallis222) reported
Hey @bt_uk your internet service is ****
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David Crowley
(@daveefc2) reported
@btsport Must have the worst football coverage out there. Terrible presenters, pundits, co-commentators. And the sound quality is always poor too. Peter Drury is the only positive of their games
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Paul Green
(@PaulGreen1001) reported
@jeff2932 @Matthew60975500 @btsport Fair enough. If she flagged up the stadium issue which ended up costing you points that is actually to her credit.
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Robbie Wallis
(@robwallis222) reported
Hello @BTCare you’re internet sucks