BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: London, Glasgow, Blackburn, Chatham, Southall, Hackney, Newcastle upon Tyne, Ipswich, Newport, Hammersmith, Birmingham, Hemel Hempstead, Cardiff, City of London and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Glasgow |
Wi-fi | |
| Blackburn |
Internet | |
| Chatham |
Phone | |
| Southall |
Internet | |
| Hackney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Benny A ベン • アダムス
(@ichiben1990) reported
@Sharkey1996 @bt_uk I had the same problem, but uninstalling the app, then reinstalling and logging in has worked for me
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JBaldock1994
(@baldock1994) reported
@btsport app not working on ps. Sort it out trying to watch the super cup……
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Sam Edwards
(@Samzyeds12) reported
Anyones BTSport Ultimate bright as ****? 😎
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Roberto.
(@Rdickinson1987) reported
@craigpecks @btsport I'm having same issues
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Tony Watson
(@TeeRod23) reported
@bt_uk @Sharkey1996 Mine not working either 😒
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Brad Spencer
(@bradley_spencer) reported
Thought I’d treat myself to a spot of @btsport and the app is like I’m connecting to AOL dial up. Stinks of pure bin juice
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Craig peckham
(@craigpecks) reported
@bt_uk It’s problem I really shouldn’t be having in the first place, £25 a month is a lot and not the first time I’ve had issues
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Ricks
(@Ricks05114488) reported
Can someone tell me how ******** we lost the final to this villerreal team ? Awful @ManUtd #SuperCup @btsport
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JBaldock1994
(@baldock1994) reported
@simeone26 @btsport Its very poor. Yet i haven’t seen BT even acknowledge the problem. Seems as if a lot of us won’t be able to tune in tonight
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Kevin Harvey
(@KevAceHarve) reported
@Lucindavs @btsport @AskPS_UK Did you ever solve this problem? I’m getting the same thing. Video loads and plays for 5-10 seconds. Then freezes and gives error code VC019.
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Jo Edwards
(@JoEdwards1812) reported
@bt_uk I’ve tried that. I’ve closed the app 100 times and also reinstalled it. There is a wider problem here, everyone is reporting the same issue on ps5.
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Craig peckham
(@craigpecks) reported
@bt_uk I watched it at the weekend with no issues, I’ve reverted the app to no avail, thought logging out then back in would help but now won’t let me log back in!
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Barry Sarath
(@basarath) reported
@btsport This is really poor. Even the adverts are breathtaking up on BT1 HD and BT1 standard
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Sayumg
(@Sayumg) reported
Stop just employing people because it fits the criteria. This women is ******* awful #btsport #chelseavillarreal
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Gold coast
(@Goldcoastco15) reported
@bt_uk @Sharkey1996 It's not working, why?
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Simon Clark
(@simeone26) reported
@baldock1994 @btsport Yea seen that. Also the error code isn't recognised on the @btsport website error page. How crap is that!
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Simon Clark
(@simeone26) reported
@baldock1994 @btsport Indeed. Seems all their live streams on the app are down. The rest works 🙈
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JBaldock1994
(@baldock1994) reported
@simeone26 @btsport Yep exactly that. Restarted console and rebooted wifi then looked on here and realised a lot of people having the same issue
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Jo Edwards
(@JoEdwards1812) reported
@bt_uk PS5. You click the game you get a black screen and then an error. Everyone of here has the same issue. Please fix it
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Neil P
(@iamneilpearce) reported
@btsport It’s not working. Tells me to restart. I do. Still doesn’t work.
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Simon Clark
(@simeone26) reported
@AkshayMoreYay @btsport I've got the same problem. Black screen for a while then error message 🥺
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Simon Clark
(@simeone26) reported
@bt_uk @Sharkey1996 It's on the ps5 app that it's not working. Come on BT, sort it out
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Andrew Sharkey
(@Sharkey1996) reported
@bt_uk Hi Sharonk, I only have access to bt sport 1 through the ps5 app and it’s currently not working. Everything else on app is fine
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Jasper🌵
(@ftblJasper) reported
@Sharkey1996 @bt_uk I have the same problem
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JBaldock1994
(@baldock1994) reported
@simeone26 @btsport Yeah i saw that normal videos are loading fine but not live services. Piss poor considering how much they charge a month
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Michael Loukoumis
(@We_Major) reported
@bt_uk not an ideal time for the PS5 app’s livestreams to go down. Can you please advise on a fix?
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Michael Ross
(@Michaelrossi81) reported
Anyone having issues with @btsport trying to watch Chelsea match. Phone app and Now Tv app wont load
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Jo Edwards
(@JoEdwards1812) reported
@bt_uk @Sharkey1996 Your app isn’t working, we pay for this. Are you going to fix it??
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Akshay MoreYay 🌌
(@AkshayMoreYay) reported
@btsport Looks like the app is unable to stream the #UEFASuperCup live on the PS5. Everything else works, just not the #Livestream. Help?
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haziq latiff
(@ahaziq66) reported
@bt_uk ive tried watching bt sports on my ps5 today and still not working?? thankfully its only that shite chelsea Apparently the problem was made aware to you back in May. I am getting nervous now for Saturday early kick off for Man u game. please sort this out!