BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Croydon, Swindon, Mitcham, London, Worksop, Glasgow, Edinburgh, Oldbury, Liverpool, Camden Town, Coventry, City of Westminster, Bristol and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| Croydon |
Wi-fi | |
| Swindon |
Phone | |
| Mitcham |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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σχαρλοττε;
(@charlotteevella) reported
@bt_uk I’ve tried to call several times but can’t get through to anyone and keep getting disconnected on live chat. My internet was down for 18 days I just want to speak to someone about getting some money refunded for loss of service. Thanks
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Angela Holliday 🐱💙
(@hollia11) reported
@ian_wac @bt_uk Have been loath to in the past as the level of service is good, didn't want to jump from frying pan into the fire. Serious consideration now though with this unjustified increase
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Me
(@Me67576) reported
Robbie Fowler "I wouldn't say it was a bad miss but he has to score" Classic! #InterLiverpool @btsport
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Mitesh Sevani
(@miteshsevani) reported
@bt_uk internet connection has been awful lately Today's been the worse. Slow at best, but mainly just not working. Hub lights go orange then blue then orange etc.
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average joe
(@shoutinthewind) reported
@btsport where did you find the childrens programme presenter on Sport 3 now. Awful
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Gideon Cordner
(@KingsofGIDeon) reported
@btsport I am unable to watch bt sport in my ps5. There is an error code VC 019. Any help?
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d o t
(@th3reddot) reported
@btsport FIX YOUR ******* SERVERS
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Angela Holliday 🐱💙
(@hollia11) reported
@lastimMrsC @bt_uk Me too though this year has got to be worst and they don't care 😔
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Christopher Rowe
(@KernowChris) reported
So @btsport problem on Ultimate via AppleTV audio for commercials not kicking in properly, end of sting being repeated continuously over commercial video.
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Oscar Renton
(@OscarRenton08) reported
Have to watch @btsport on mute, no problem with female commentators but a match of this magnitude needed an ex player to be the co host….not a Lucy.
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A100
(@artig100) reported
The male @btsport commentator on the Inter Milan vs Liverpool is talking **** about Mané. He sounds like he knows nothing about football but they’re letting him commentate.
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The Steelers Vault
(@Steelers_Vault) reported
@btsport I’m trying to add BT Sport ultimate to my account but it keeps saying not possible can you help?
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Shane Cotter
(@shanecotter) reported
@bt_uk @TheGaryLambert I have this issue too... Signed up yesterday. Freezes every ad break with airplay
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Kali
(@The_Bossman525) reported
Wtf have they got a female commentator on BT sport for a proper prime time game. It’s not a sub par premier league game this #btsport
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Sarah
(@SarahGarth) reported
@bt_uk Hello, my contract is up for renewal, is there a way I can look at my different options with assistance from BT? I am severely deaf so chat or email link would be great please. Also can I stop having a landline as I never use it. Thanks
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Rob Franklin
(@justfranklin) reported
Awful co-commentary on BTSport.
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Paul
(@Paul68v) reported
@bt_uk mission statement "connect for good, hear to help" I need help. Anyone interested as I'm having no luck over the phone?
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Spurs(Nick)🇬🇷🇪🇺
(@bubble334170) reported
@michaelglasper @btsport Yep, and never use Michael Owen again would be nice too.
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Ray
(@RayhaanParwez) reported
@thercj2 @btsport That's odd, literally using it now. Think it's an issue primarly if you have Sky internet? Dumb how they haven't fixed it though since this issue has been around for over a year now
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bedlamp
(@bedlamp_dnb) reported
How this commentator Darren fletcher doest trend for the worst ever annoying football commentator is beyond me… sooner the #ucl goes to another tv company the better! He gives a aspirin a headache 😩😩😩😩 #INTLIV #btsport
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Luke Holloway
(@lucasmaximus315) reported
@bt_uk im so sick and tired of your crap customer service. It took you 5 months to provide me with FTTP, the only service available to me and now your router crashes every single day and I am forced to restart it. You dont reply to my online complaint nor do you answer the phone!
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bruce permed
(@BruceMc67160313) reported
@btsport the lip sync on your UCL coverage is never right. It’s right on everything else. Can you advise please?
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Ronnie
(@Ronnie11350846) reported
Robbie Fowler on BTSport just said he can’t remember if he ever played at the the San Siro. WTF. Too many headed *****.
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Kevin Reeson
(@KevinReeson) reported
@btsport #InterLiverpool can somebody shut her up. Why oh why do we have to have such a poor co commentator as her?
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cdwdanai
(@cdwdanai1) reported
Liverpool FC match on BT why do we have @lucymoore who has never played in the champions league as far as I know? When we could have a professional male player with real experience commenting #btsport #lfc #getrealandlesswoke
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Roger Bailey
(@Dodger210) reported
@SkyUK I am very disappointed that my Sky contract renewal has increased over 65%! I understand that I had a new customer discount 18 months ago but increasing by this level is ridiculous. I have had to cancel BTSport just to make things viable but this is not a good solution.
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kaleniUK
(@NodstahNash) reported
@bt_uk @BTcare Sheer lunacy gone duckin stupid, the guy who was supposed to set up my new mobile just now would not do it because I don't have drivers licence or passport yet council tax and bank cards not creditable ID for him, oh God I am seething right now, British business !
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Mitesh Sevani
(@miteshsevani) reported
@bt_uk Seems there are broadband issues? My BT broadband has been on and off all day And now it's completely stopped working
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TheRedCowboy
(@JayTaps77) reported
@btsport Is there an option to change the audio on tonight’s Liverpool game ? Just asking as I cannot beat listening to the awful Karen Carney much longer !
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Michael
(@Rubixs_) reported
@bt_uk Having issues with my outstanding bill, trying to pay some of it off but the amount hasnt lowered and payment was taken