BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Reading, London, Maidenhead, Woking, Bracknell, Manchester, Southwark, Hackney, Cardiff, Birmingham, Bargoed, Wolverhampton, Walton-on-Thames, Portsmouth and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Total Blackout | |
| London |
Total Blackout | |
| Maidenhead |
Wi-fi | |
| Woking |
Internet | |
| Bracknell |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ste
(@WBA6400) reported
What is the point of Peter Walton? He just sums up how bad English referees are and why VAR doesn’t work #BTsport
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Andy AVFC 🇺🇦
(@partofthepride8) reported
So I've just found out that #UFC280 is on @btsport Box office, I've been looking firsts to this event for so long, but I believe that you can shove me paying an EXTRA £20 right up your f**kin arse you thieving t**ts.. Time to cancel all together I think. Time to seek alternatives
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Stephen Mackessy
(@StephenMackessy) reported
@bt_uk can you confirm why my grandparents have been told they need internet to have a phone line? Their phone has now been cut off and they have no access to emergency services via telephone?
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mark copp
(@markymc1970) reported
@TheCenci @btsport Totally agree. I'm not from Liverpool,I'm a wool i guess, I'm 52, but I've supported the club and loved the city and its values since I could first get there in the 80's and been going since, home and away when I can. It boils my piss to hear this **** without it being called out
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Ste Reid
(@SteReid4) reported
@SheilaColeman96 @TheCenci @btsport The problem is Sheila we can only take so much without a reaction and someone is going to get seriously hurt. They don't realise there is still a powderkeg brewing underneath
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Paul Gibson
(@paulg9891) reported
@SherringGeoff @bt_uk Make a formal complaint. they are obliged to deal with it in line with their code of practice. Ask for compensation for your wasted time and lack of service.
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Mr.Bish 🇬🇬 #kenya
(@bish114) reported
@Hells4Heroes @bt_uk Not slow to send a bill out though
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Jack Woods
(@RedGapRustler) reported
@Hells4Heroes @bt_uk I had the same issue couple weeks ago, contacted Sky on the Thursday morning they had a technician round to fix it that afternoon, pretty impressive
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Dawn Moseley
(@DawnMoseley5) reported
@bt_uk I am have a problem with my broadband have gone to troubleshooting and they need to send an engineer out but the times are when I'm at work if you need to send an engineer why can't you do weekend for people like me who work
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BeardedOne
(@bearded1_one) reported
@bt_uk dreadful service from this shower. Still waiting for my broadband upgrade 6 weeks after ordering and still they can't give me a firm date when the work will be done. Any wonder why I'll leave BT at the end of my contract?
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Throttle #44
(@HammerWatch44) reported
@btsport doesn't work on phone nothing loads on box office app
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Jason Holmes 🏴🔴⚪🌳⭐⭐
(@JasonHo91529163) reported
@bt_uk why is home broadband down in leicester area but your unbreakable broadband package is failing to connect to 4g signal
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Smokey
(@SmokeyDFU) reported
@btsport your timing with adverts on UFC is always terrible. It's like you go out of your way to make it as unenjoyable as possible. #ufc280
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Bumbly1uk.com
(@CliveDavies15) reported
@Hells4Heroes @bt_uk BT are so expensive for the service they provide. I had nothing but problems with them. Now will another provider, better internet speed and if a problem the phone answered quicky by a clear English-speaking operator and this for almost half the price your mother is paying.
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mrtmcfly
(@proxemiks) reported
@bt_uk @btsportufc Hello there- it's a nightmare trying to pay for this event tonight - I've renewed my monthly pass but I'm getting login details denied when trying to buy the event with the same details for online / app?
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D_Enson2
(@Enson2D) reported
@btsportfootball Poor deluded Ronaldo fan at btsport...
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.
(@RedOyibo10) reported
@TheCenci @btsport It’s bad for the Premier League brand. They prefer to ignore it.
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Joe Kelly
(@nolbert622) reported
@btsport having to watch the Exeter V @Saracens with the sound down , the bias against Saracens by the Three Amigos Commentators is shocking . Obviously 4 TMOs working today
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Swan
(@BigPoppaSwan) reported
Can never understand why @btsport picture is always considerably worse quality than on @UFCFightPass #UFC280
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Helen
(@Hells4Heroes) reported
@Albertsback0 @bt_uk Her Internet is unbelievably slow, and last week, it, along with her phone were off for over a week.
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Marlene Paris
(@marls16422440) reported
@Hells4Heroes @bt_uk I pay for line rental and super broadband for 18 pounds a month on #nowtv. I was a @sky customer for 21 years, paying 100 pounds. Left!
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Lesley kay
(@leskayo58) reported
@Hells4Heroes @bt_uk Awful company Helen, tell her to get rid, I’ve got fast fibre internet for £22 with shell energy
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Jack Woods
(@RedGapRustler) reported
@Hells4Heroes @bt_uk Yeah I dumped BT terrible customer service
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The Last Memebender
(@UFCmemebender) reported
@btsport Your app shuts down as soon as I try to login.
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Peter Butterworth
(@Lawrence1ok) reported
@TheCenci @btsport Maybe because BT support screwed up in Paris too? BT you know the songs you know the hurt they cause you know the culprits - call it out.
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John Marquis
(@JohnMarquis58) reported
@TheCenci @btsport This needs calling out. I think it’s simply a head in the sand situation where they have no wish to negatively impact their product. They have no regard for the hurt & damage this does to those who were at Hillsborough & also those impacted by their experiences in Saint-Denis
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Jay pee
(@Jaypeefor) reported
@Hells4Heroes @bt_uk Cancel DD won’t take em long to contact you back.👍👍
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Duncan Ng
(@duncan_ng) reported
@i_jayas @bt_uk You can split the band by setting the 5GHz with another SSID name. That should solve your problem.
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Lilyann
(@twility) reported
@bt_uk please can you tell me why #UFC280 isn't on the BT sport channel like normal? We cancelled a contact with Virgin and moved across to your service with sports added on specifically for #UFC and now you want to charge an extra £19 on top? Guess I'll cancel sports package 😭
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Helen
(@Hells4Heroes) reported
I am currently at my mums waiting on the phone to talk to someone from @bt_uk about her ridiculously slow Internet speed, which they are charging her £42.76 a month for...I've now been waiting for over 30 minutes... 🤬🤬