BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Normanton, London, Poole, Islington, Hammersmith, Blackburn, Pontypridd, Nottingham, Manchester, Halifax, Sandy, Reading, Shrewsbury, Southwark and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Pontypridd |
Internet | |
| Normanton |
Internet | |
| London |
Internet | |
| Poole |
Total Blackout | |
| Islington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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gary godwin
(@garygodwin) reported
@UghMustI @bt_uk Good afternoon. BT have been in touch today. They have liaised with Samsung who have updated the app with a fix. I have just checked it, and it works fine now. Thanks
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Paso
(@Paso98791012) reported
@bt_uk I am not a bt customer but still got a home call saying they were from by.
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Finn QPR 🤳🏻
(@Finn_QPR) reported
@bt_uk never mind it’s gone back to how it normally is now, awful.
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OfficialRangersMedia
(@URangersmedia) reported
@chris_sutton73 @btsport At least the Chelsea fans had a collective vote when establishing you as one of the worst ever signings.
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Chris Flies Planes
(@chrisfliesplane) reported
So booked FTTP Fiber install with @bt_uk for 30th April (today). They changed the date to the 6th May for install but not service activation, meaning I'd be out of internet for a week. I phone up, they change the date of both to the 14th May... and then today, change the...
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Allison
(@dufogene1) reported
@btsport @btsportfootball 95% only bad news(
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Ian
(@IFrancis62) reported
@AlStewartOBE @bt_uk @btsport Yes the BBC Sport venture was a baby of Gavin Patterson - a very poor CEO
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Andy Thomason
(@apthomason) reported
Huh? @bt_uk have decided to enable Web Protect without asking me.. and now stuff doesn't work, presumably due to some wacky routing. And get this, you can't turn it off on their website or app as the off switch does precisely nothing when you click it.
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Spencer Houghton
(@SpencerHoughts) reported
@AlStewartOBE @bt_uk @btsport BT Sport is very poor compared to Sky Sport
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Daniel Cummings
(@DanielC23380649) reported
@Sports_EmmaD @btsport Emma, any chance you could raise the incident at ibrox on Sunday night I'm sure you've been made aware of it or it may have escaped your attention
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Katie Matthews
(@MrsKLBM) reported
@bt_uk Awful service!! Told you I was moving 5 weeks ago, now on the 5th order as you cancel everyone down! No one ever calls back!! Still no internet, TV or landline. Sort it out
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damien hall
(@damienh35819639) reported
@chris_sutton73 @btsport Thank **** for that we don’t have to read your nonsense all weekend 👏🏻👏🏻
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Aubery Smythe May
(@MayAubery) reported
@howardgjennings @GaryLineker @btsport Only an arse hole would not understand what we won't miss you means For you we won't miss him if he is never on TV again
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Paul Hulse
(@paulpresenteruk) reported
@bt_uk I have had months of this lack in communication from BT and still the issue hasn’t been rectified - everyone seems to want to pass the book and not communicate. It’s frustrating, When i ask to speak to a manager it seems to be refused or some excuses made!
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm going to head round and help him.
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Dave B
(@DaveB05950867) reported
@DFletcherSport @btsport Just ban social media, it just causes problems
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Darrell Currie
(@darrellcurrietv) reported
Scottish Football Extra 6.30pm @btsportfootball 📺. We support the @btsport campaign ‘Draw The Line’ to put an end to Social media abuse + online hate. On the show tonight @chris_sutton73, Ally McCoist and I give personal reflections on the abuse we’ve received. #DrawTheLine
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Joseph
(@SICKBOYJSPH) reported
@Broccoliisgood @btsport No they don’t. Criticism for football is never ever inciting abuse. And if anybody is taking it that way they are stupid and need educating.
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Chris Sutton
(@chris_sutton73) reported
I support the @btsport #DrawTheLine campaign. Let’s hope this campaign can make a difference and stop abuse on social media and online hate. Social media companies need to step up and stop giving abusers their platforms to spread hate. Off today at 3pm today.See you on Tuesday.
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Natasha Hill
(@Natasha68077904) reported
@OpenreachHelp Not happy I’m dealing with no internet for the 5th week and all you have to do is update a serial number. Shocking service from @OpenreachHelp and @bt_uk. I have a disabled daughter who uses apps to calm her moods and doesn’t understand why her iPad isn’t working🤬
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Lucy W
(@wils_lucy) reported
@bt_uk hi your wifi is starting to get on my nerves! 4th time it’s just ‘stopped working’ for no reason. I’m paying a fortune every month for seemingly nothing but hassle and your mini hubs are pointless because the work off phone signal which I don’t get at home 😤
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soph v. 20569
(@sophb66) reported
@paulpresenteruk @bt_uk Oh really? That’s disgraceful, I do overtime for my work all the time never get paid it’s like people just won’t make any sacrifices for their company or customers! I really hope someone contacts you and you get answers!
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Huckleberry
(@EDPickle) reported
@bt_uk DM sent. Result is still unable to ‘activate’ the broadband for another week because of a bank holiday. Do people not use broadband on bank holidays? Ridiculous service and definitely NOT Superfast Broadband. I was better off with a Spectrum ZX80 on dial-up. 🐌 🐌 🐌
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gillie bryant 💙
(@gillyjb60) reported
@bt_uk I have not working desperately need to access email
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Paul Hulse
(@paulpresenteruk) reported
Engineer booked / 26Apr - Didn’t attend Engineer re-booked / 28Apr - Didn’t attend Engineer re-booked / 30Apr - Been cancelled 😡 This is absolutely appalling service @BTCare and will now be taken further!! Worse provider ever!!!!
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Dex Dexter
(@Dex65) reported
@bt_uk Problems with my landline which online diagnosis says fix by JULY! No one to talk to..no chat.. anyone help??
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Chris Flies Planes
(@chrisfliesplane) reported
...install to the 18th May, and leave the service activation date as the 14th May. I phone up and there's nothing they can do. I have some patience but christ... in a time we're all working from home, @bt_uk are happy to just cut my internet for weeks at a time...
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Kelspeth
(@Kelspeth4) reported
@btsport @arielhelwani the solution is obvious terminate social media..................................
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Bill Nolan
(@Bustedboot) reported
@btsport I agree that online hate should stop but will media blackout work. Haters will only start up again after blackout while true fans etc pay the price. Yes report Haters, abuser's etc but U shouldn't punish the true fans
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Jackie Federici
(@mrs_fed) reported
@robhornby @Ollie_Bayliss @btsport Maybe I’m missing the point but it seems to me like the whole class getting detention for a couple of bad kids. What will this actually achieve? If I do not like what someone has to say or preach on social media I get rid of them. Block the arseholes not punish everyone!