BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Telford, London, Llandrindod Wells, Southend-on-Sea, City of London, Glasgow, Harrow, City of Westminster, Barnet, Normanton, Middlesbrough, Birmingham, Edinburgh, Bristol, and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 2 minutes ago |
|
Telford
|
Internet | 23 minutes ago |
|
London
|
Wi-fi | 2 hours ago |
|
Llandrindod Wells
|
Phone | 5 hours ago |
|
London
|
Phone | 5 hours ago |
|
Southend-on-Sea
|
Total Blackout | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Thashe Raidu-Collier (@thasheRC) reportedI am so sick of @btsport labelling Klopp as ‘spikey’! He cares about his players & winning games for @LFC. If you don’t want truthful responses then don’t ask antagonising & stupid questions! #dumbpundits
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B1984___ (@B19842) reportedI will never see Jake Humphrey and think ‘he gets football’. #btsport
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sarah (@sarah_church) reported@bt_uk I currently don’t even have a good enough signal to be able to load this ‘handy guide’ you’ve sent me… please can you just send someone out?
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Brakey (@brakey7) reported@bt_uk Read all the comments below from white men and then you’ll see part of the problem.
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phia (@sxphh_) reported@bt_uk my wifi box has been flashing purple for the past two days and every time I try and contact you, the system requires a landline- which i don’t have (seems like a massive fault in your system). How am I supposed to fix this issue when I can’t even get through to support??
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James Blackmore (@Blackmore90) reported@bt_uk VC019 yet again!! What’s going on. International break and still not fixed. Pay for a service and doesn’t work
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Steven Payne (@payney992) reportedThis Clemson @ Syracuse game is boring as ****. Please @btsport pick better games. #NCAAF #clemsonvssyracuse #CLEMvsCUSE
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Sherwood Holiday (@SherwoodHoliday) reported@bt_uk I am trying to contact you as a bt business mobile customer but can't find a number can you help!
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helen w (@ladywits) reported@bt_uk A fault.2 engineers eventually came told us yesterday and we were told that they can’t fix it! So waiting on new router, I think?Really hoping this won’t take long. It’s been one big stress. One big expense. Sorry know it’s not your fault! But customer experience has been poor.
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🟢⚪📀 Paolo Calcio 🏴☠️ 🏴 🇮🇹 🍀 (@paolocalcio2020) reported@KevticFootball @SkySports @btsport BT talk the game but they did not want to invest money in it, they are just as bad as the rest
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KeyserSol (@LDNSOL) reportedSECOND TIME IN 2 DAYS THIS GOD AWFUL WIFI HAS GONE DOWN WTF IS THIS??? @bt_uk
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Ian Muirhead (@ian_muirhead) reported@AstroCanary @bt_uk It's a lot thinner than they used to be, but what an absolute waste. They've even put that it's recycled paper on the cover, ignoring that it also takes resources & energy. Never mind the Postie lugging them around! Mine went straight back into the recycling.
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James Blackmore (@Blackmore90) reported@bt_uk So why has it worked before then? I’m just going cancel my whole service makes no sense and feels like I’m being fed lies
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Cal Gaffney (@calvgaff) reported from Scunthorpe, EnglandSwear down Jake Humphrey is a closet Liverpool fan. #btsport #liverpool #epl
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KeyserSol (@LDNSOL) reportedYO @bt_uk WTF DOES YOUR INTERNET SUCK SO MUCH ***, ITS DIABOLICAL
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Daniel (@DWillis97) reportedThe amount of money spent on @SkySports for the games to never be shown because either @btsport have it (extra £20+/month) or it's a 3pm kick off is a joke. @SkyHelpTeam any suggestions? I'm mid-contract. Why should I continue to pay for it? Always have to find a stream to watch
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Steve Ford (@Steve_Ford77) reported@mrjakehumphrey @btsport Don’t get dragged into the same old uniformed **** when talking about our managerial changes…
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JoC 💙 (@DickyBirdJo) reported@btsport trying to get Klopp to say something controversial again and the ex players saying they don’t understand why he’s moaning. Have they forgotten how they themselves moaned about not getting help when they played? Hypocrite
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drfidelio (@drfidelio1) reported@bt_uk why is there a bt sport app on the ps5 if it doesn't work, and why didn't it warn about it when i downloaded it? I'd like a refund please
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budeandbeyond (@budeandbeyond) reported@BTCare why is the broadband service still down in #Hartland #Devon #EX39 ?
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Yann van Heurck (@YHeurck) reported@bt_uk Why are you taking away people's landlines and making phone service digital only? Wifi is unreliable and it's dangerous to leave people without a landline (which never fails). -- Yann van Heurck, Cornwall
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rob ryan (@robhryan007) reported@btsport can’t login to the BT sport app even though I have BT sport and can access on line.
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David Reed (@rocketreedo) reported@bt_uk left 2018 after first engineer if they were skilled enough to find the issue!! But Jane is heartless and does not read and take in as a HUMAN what I have been through and says I owe them over £1k which is disgusting as this is from AFTER the found SHINE and took another -
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sarah (@sarah_church) reported@bt_uk I’ve sent a text, not heard anything, this morning the Wi-fi in my flat is down yet again. How long does this have to go in for til you will just send someone out to help me???
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james macleod (@macleod_james) reported@bt_uk Really annoyed with the service I’m currently receiving, how long does it take to sort out an account, been waiting over 3 weeks for this to be sorted
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Realist (@Aidank20) reported@bt_uk 2/3) I would surely hope so to some degree that my situation would be understood. Speaking here now is slow & is interrupting on my usage even further.. no offence intended as i am thankful for your prompt feedback.
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KeyserSol (@LDNSOL) reported@bt_uk This is where we have a problem Kelly, I do not have a landline telephone in my home as I believe they are pointless in the 21st century, Is there another way I can do this?
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KeyserSol (@LDNSOL) reported@bt_uk Thank you for your response Kelly. Continuous orange flashing light this is the second time now in 2 days BT have been unable to provide the service that I pay for. Please tell the big bosses that I am sick of it.
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Julie Grabham (@JGHRSolutions) reported@bt_uk disappointed that despite logging a fault twice on line & having references for both appointments, no fault tracked your end. Pointless online service. Thankfully Lee, on the helpline was brilliant. #customerservice #bettertospeaktosomeone