BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (14%)
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Phone (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Burnley, Bridgend, Maidstone, Bishops Stortford, City of Westminster, London, Tower Hamlets, Mitcham, Balham, Marlow, Southampton, Edinburgh, Leeds, Blackburn and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Internet | |
| Tower Hamlets |
Internet | |
| Burnley |
Wi-fi | |
| Bridgend |
||
| Maidstone |
Internet | |
| Bishops Stortford |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver
(@getoliverleon) reported
@bt_uk Dee, this is the dumbest response I have ever heard. First: You don't even grasp the basic concept of a "local network" and answer about "public IPs". Then it takes multiple tweets to explain this basic thing. And then you tell me the button just doesn't work.
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Elio
(@ELIO_P_THFC) reported
@virginmedia It’s cool. My service with you is ending in 3 weeks and I’ll be with @bt_uk instead :)
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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connor bowie
(@bowiserno1) reported
@btsportwwe @btsport why is the replay for last night's smack down not on BT sport app
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Oliver
(@getoliverleon) reported
@bt_uk Thanks for the quick reply. Sadly you didn't even read the tweet and just reacted to one keyword. Is this what you call customer service?
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nidriks 🍒🍒🍒
(@nidriks1) reported
@BTSport Fix the flashing on BTSport3 during the hockey....please... Maybe not at your end, but a emssage on screen would be nice. I realise it's only drunks and night workers up watching...but c'mon #FIHProLeague
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daniel c freeman
(@freeman28) reported
@btsport let your commentator know i would choose James Ward-Prouse over messi when it comes to free kicks. Bless him though, no friend with him. Great job other than that. Aren't PSG awful.
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Matt
(@AussieInLondon9) reported
@btsport fyi - you are letting down Australian and Indian cricket fans in Uk. Nearly 12 hours after play finished there are still no highlights of day 2 of the second test uploaded to your app. & The replay of day 2 stops after 2hrs - ie missing 2 sessions.
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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famelicose
(@famelicose2) reported
@bt_uk hi - I have BT TV. Have been using the BBC iPlayer app but it stopped working today. All other apps are fine. Did the system and app updates. Switched everything off and on again. Still not working. Error message YVM105. Any ideas?
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🇬🇩 Elle-Ay 💕
(@Ms_Cherry_B) reported
@bt_uk Please check your DM and respond. Yet again, I’m having an issue with this stupid connection constantly a tipping & starting itself. You used to be great but if this is the best you can now offer me, I’m going to have to consider my options. I’m not gonna keep having this
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🇬🇩 Elle-Ay 💕
(@Ms_Cherry_B) reported
@bt_uk especially as I know you’re gonna soon send me some ridiculous price rise rubbish! I’m not paying MORE, for a lesser service! I would rather take my money elsewhere if you think that is gonna be the case!
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andrew b 🇺🇦 💙
(@andyb505) reported
@exitthelemming @btsport It’s terrible that we can’t even see highlights for free (i.e. included in the TV license fee). I cancelled my @btsport as I could no longer justify the expense every month.
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zapaz
(@zapaz66) reported
@dan_newcastle @Carra23 Its nearly as bad as BTSport with McManaman
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DSB
(@DSByr2022) reported
@bt_uk seems that there is service fault in SE20 this morning, according to your app Do you know when it will be fixed?
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Laura 🏳️🌈💙💛🇺🇦
(@Hibby44) reported
@bt_uk @SarahNL66 @bt_uk just stop repeating same old BS about it being heavily advertised when it isn’t. Read the room. The price increases are disgraceful especially given what’s going on with cost of living etc. A price fix literally means a price fix. Disgusting behaviour.
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fab.io
(@fabmilano) reported
@bt_uk Hi - is there a broadband outage in AL1? Have been unable to connect for about 2h.
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Apettitte123
(@apettitte200) reported
@btsportfootball @btsport Your cricket comment is awful
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Oliver
(@getoliverleon) reported
@bt_uk Are you kidding? Is this a parody twitter account? The fixed IP is inside my home, the local network. not the public internet. You are getting it wrong. why doesn't this work anymore?
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Jenaraj
(@Jenaraj) reported
@SkySportsPL again why is Souness on TV? He's does worst thing then what Marcel Sabitzer just did... I don't understand why your panel is so weak... @btsport you need to take over super Sunday or some American TV company they bring more oomph then these scrony fools
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Mike
(@Magxck) reported
@ItsJustAntNow @bt_uk Yeah? Already done that. And the chair and the setup. Hit my limit yesterday after coming back from my shift at Tesco for scrims, for my internet to **** itself mid way through the set :)
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Mark McCormack 💜
(@optimark_prime) reported
@bt_uk Hi there, my BT fibreoptic is supposed to give me 30mbs, but currently it’s only around 3mbs, and has been poor for a while. Also, whenever I receive a call on the landline, the router resets.
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famelicose
(@famelicose2) reported
@bt_uk It’s ok. Just helpful to customers if known issues are made public!
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Carmella Hunt
(@CHunt88) reported
@bt_uk Why is my BT 4G mobile service not working ?
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famelicose
(@famelicose2) reported
@bt_uk Done that twice already. If it’s a known issue your side, have you posted it anywhere as a service outage so people known not to waste their time? Thanks
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Oliver
(@getoliverleon) reported
@bt_uk I am only asking about a home printer, that I connect via a LAN cable to the hub. I want this printer to always have the same IP address in the local home network (my network at home!). And I don't want the hub to change the IP address within my home network. The hub has …
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Cerys Thomas
(@CerysParker1) reported
@Gel_277 @famelicose2 @bt_uk It hasn't as I can access the app on my phone but not the TV. BT absolutely should put out a service statement to make customers aware.
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Stéphanie Bonnet
(@PoolsideBlog) reported
@bt_uk bought a bt wifi hotspot 5 day pass but it keeps disconnecting. Are there issues at the moment?
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Nick Spragg
(@Nick_Spragg) reported
@ChrisHolt1982 @btsport @btsportwwe I’ve been watching the recording from last night, has it not been on again? The ‘**** You Roman’ chant didn’t last that long tbh…