BT (British Telecom)

BT (British Telecom) Outage Report

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BT (British Telecom) Outage Chart 03/12/2026 01:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Will BT (British Telecom) compensate me for the outage?

BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Treorchy, Southwark, Blackburn, London, Somersham, Little Hulton, Kingswinford, Tonypandy, Cardiff, Croydon, Yeovil, Hackney, Hammersmith, Sevenoaks and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Internet
United KingdomSouthwark Internet
United KingdomBlackburn Wi-fi
United KingdomLondon Internet
United KingdomSomersham Internet
United KingdomLondon Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LDNCHAOSS Chaos Barker (@LDNCHAOSS) reported

    @bt_uk @SpaceXStarlink Oh and @SpaceXStarlink charge £400 for the equipment! And I still rather had paid that than stay with BT! That shows just how much ur service is sooooo ****!

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk WHAT THE ***** GOING ON WHY IS EVERYTHING SO SLOW FOR ME

  • cobweb200 Cobweb (@cobweb200) reported

    @bt_uk It OK thanks I got a human call back from an advisor and reported it on behalf of the village. Issue was identified and fixed. Many thanks a@ywah

  • jkerrlfc Jack (@jkerrlfc) reported

    @btsport @bt_uk I actually ******* hate you it’s been impossible to watch the game due to constant lagging on your **** ******* broadband, I’ve heard nothing but negative about you and now I’ve seen it with my own eyes, useless ***** the lot of you.

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @peacockTV @WWENetwork @btsport It's one month later on WWE Network and Peacock but it's Free version contents so we should get it on Peacock on Sky too now 2022 has started but on a better pace than 1 month thats agreed by BT to have an improvement over the WWE Network Online Free Option.

  • xToueki EthanJxR 🇵🇸 (@xToueki) reported

    @jkerrlfc @btsport @bt_uk Waiting for the “Wow Kerr sorry to hear about that,that doesn’t sound good please send us a message to dive into your problems!!!”

  • Hopkins_Alison Alison Hopkins (@Hopkins_Alison) reported

    @shardon1980 @virginmedia When my landline had a problem, @bt_uk sorted it in less than 24 hours. Dump virgin.

  • Callum_Morton96 Callum Morton☤ (@Callum_Morton96) reported

    @bt_uk Nah mate my broadband disc is flashing purple & your whole site seems down?

  • Kelhamcorp David Kelham (@Kelhamcorp) reported

    @bt_uk It seems that when McAfee VPN is turned on I can't log onto BT but when VPN is turned off there is now problem. Any recommended solutions to this issue?

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @peacockTV @WWENetwork @btsport As it's part of the TV rights with BT as well as paid excusive rights to WWE Network Online PPV will never be on Peacock we don't expect it to be as Peacock is free to Sky members and paid stuff can't air on free stuff. But on Peacock Free and WWE Network free the TV is an option

  • timilehinarin Timi Aringbangba (@timilehinarin) reported

    @bt_uk the worse network. Can't wait to finish my contract. £40/month, still **** network.

  • DStructUK DStruct (@DStructUK) reported

    @bt_uk Been trying to disable the Open user BT WiFI Hotspot on my router for weeks. "Sorry something's gone wrong There's been a problem while processing your request. We have registered this problem and will be looking into it shortly." Please disable it for me

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @peacockTV @WWENetwork @btsport With WWE Network and BT continuring their excusive showings of the PPV and BT of course retaining it's rights to show the Live version as an exclusive it's only fair they keep what they paid for.

  • KATHYMCFCOUTLO1 kathyncarl (@KATHYMCFCOUTLO1) reported

    So @btsport how do you feel today after motd got it right and your biased commentary means I will never watch you again, your blatantly biased commentary toward @arsenal was at best amateurish should be ashamed but you won't learn.

  • VickyPaterson16 Vicky Paterson (@VickyPaterson16) reported

    @bt_uk so my internet connection is constantly dropping out, gone through the app online and it's says there is nothing wrong. Can someone help since all phone lines are closed? This has been going on since 25/12.

  • ahmedasrars asrar ahmed syed (@ahmedasrars) reported

    @sparknzsport @btsport as a neutral viewer of ongoing series #NZvsBan watching on bt sport in uk- I must say the commentary is extremely biased and poor. Please review for a better cricket viewing.

  • xToueki EthanJxR 🇵🇸 (@xToueki) reported

    @jkerrlfc @btsport @bt_uk Stupid pillock

  • PiNetworkUpdate PiNetworkNews (@PiNetworkUpdate) reported

    . @bt_uk have blocked Pi mining app. If you have a problem, switch to mobile internet or a friend's shared internet.

  • xToueki EthanJxR 🇵🇸 (@xToueki) reported

    @jkerrlfc @btsport @bt_uk Waiting for the “Wow Kerr sorry to hear about that,that doesn’t sound good please send us a message to dive deep into your problems!!!” Reply

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk How about fix your **** and let me watch the darts

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @peacockTV @WWENetwork @btsport It would probably be forced 1 week instead of the suggested 1am next day after Live and Encore BT by BT but even that is better than the 30 days on existing WWE Network UK and better than the minus 7 days Free to Air option.

  • ethwhite Ethan (@ethwhite) reported

    @bt_uk is there a fault in Barrow-in-Furness? Internet is terrible

  • original_dazzla Dazzla Lewis (@original_dazzla) reported

    @ShellEnergyHome @TalkTalk Your internet is crap! Literally get a better connect using my mobile data... @bt_uk get in touch...

  • j0hnny5isal1ve rick w (@j0hnny5isal1ve) reported

    @bt_uk Hello, sent a DM about an hour ago but had no reply, is there a customer service number i can ring? thanks

  • DTMWIF Don't Tell Me What I Feel (@DTMWIF) reported

    @SkySportsPL @btsport @PrimeVideo As a group can you please SORT YOUR ****? It's Sunday, there's 3 #PL games ongoing. So why is my option #BREAVL or... Oh, no. That's it. I can choose to watch it on 4 different channels across multiple devices. But it's all the same match. WTAF?

  • PostCorleone PostCorleone (@PostCorleone) reported

    Cancelled skysports and btsport. Am I **** paying to watch a sport that's clearly biased and corrupt as ****.

  • chrisreno101 Jack Grealish Socks (@chrisreno101) reported

    @PrestwichBlue @btsport Awful simply awful. Keown at one point begging like a baby for something that wasn’t involving Laporte, embarrassing from them all. McManaman hates City and they showed it. Clowns!

  • LDNCHAOSS Chaos Barker (@LDNCHAOSS) reported

    @bt_uk I hate ur broadband sooooo much that I paid off the rest of my contract to leave early and join @SpaceXStarlink which is more expensive! I wouldn’t recommend ur broadband if it free! **** service!

  • KelbyRonaldo Kelby (@KelbyRonaldo) reported

    @bt_uk Trying to stream the Chelsea Liverpool game and I’m having a right nightmare. Internet speeds just aren’t up to what they should be. Please help

  • xToueki EthanJxR 🇵🇸 (@xToueki) reported

    @jkerrlfc @btsport @bt_uk There just useless arseholes mate do the bare minimum to ever be arsed to help shame you’re now in there cycle