BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Birmingham, Hammersmith, Telford, London, Sutton, Ventnor, Blackpool, Caerphilly, Northampton, City of Westminster, Croydon, Newport, Dorking and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
TV | |
| Birmingham |
Total Blackout | |
| Hammersmith |
||
| Telford |
Internet | |
| London |
Wi-fi | |
| Telford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SIERRA16
(@sierra16ttv) reported
@bt_uk I have two lines and both are not working
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@Ofcom how do we formally complain about @bt_uk no phone line for 6 months they are blaming @OpenreachHelp for the issue nobody’s helping is affecting y #mentalhealth now #worstservice still paying my bill every month .
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Dr Simon J Stewart
(@si_mcav) reported
@BTCare @bt_uk See when you make a mess of an order and YOU cancel it? Take ownership of your mistake. Don't gaslight your customers by telling them you cancelled the order like you were asked to do!!
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Mason Moore
(@masechaz) reported
@bt_uk Had poor internet for 4 days. Are the servers down at the moment because of the weather or is it just my router?
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Mark
(@Markafc87) reported
@bt_uk not being funny my broadband has bin down now for hours all it says is people are working on it and that they don’t have to come to the house to sort it. FIX IT
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Katie
(@katielhannah) reported
@btsport I have been trying to cancel my subscription using my online account for a couple of weeks and it keep saying 'this cancellation has not been successful'
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anthony dowling
(@toshlfc) reported
@NathanHeaney @btsport Top lad down to earth not a bad boxer too 🤪👍🏻👊🏻👊🏻💪
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ihatehackney
(@official0scar) reported
@bt_uk Sorry but it's pointless. I will be told there is no reported issue and to switch my power off for a few minutes and restart the hub again.
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CharlieK
(@CharlDarvill) reported
@bt_uk our mobiles phones have had no service for 24 hours, emergency calls only. 4G router is also down. Can you advise pls? ST18 9PP postcode.
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TO
(@TO_Ldn_Mcr) reported
@ashleyjplatt @btsport This florida game is one of the worst I've seen
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Aqib Khan
(@Aqib_MK) reported
@bt_uk I’m supposed to switch to you on Monday. Day -1 #fail because my equipment hasn’t arrived! I hope this isn’t a sign of things to come!
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Mari Hannah
(@mariwriter) reported
@c_cathp @Garrysnaith61 The result wasn’t bad as the one-sided @btsport commentary. *shakes head*
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Suzie
(@Worldofsiouxsi1) reported
@LisaPer87718784 @bt_uk Mine is an area issue, loads of homes are off who are also with Sky and EE we’ve also had no electricity since 12pm, and that isn’t due back on until tomorrow 6am. Crazy weather i guess is the culprit !!
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk So he’s called no fix @OpenreachHelp
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Katherine Saunders
(@KatherineBlackx) reported
@bt_uk Internet has been playing up for the last hour. Will connect and work fine then will just randomly drop. Light on broadband hub is blue and service checker says no issues
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Neil Thompson
(@Spangle749) reported
@bt_uk Already checked and it states no issue yet still no dialtone from wired phone but VDSL connection is fine
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Rob Rolls
(@Rob_Rolls99) reported
@haveablowtinman @btsport @Plusnet Yeah I’m having this issue too, can’t log in to BT Sports App on any device connected to WiFi, also can’t even log into MyBT on any device connected to my WiFi
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Eyestalku
(@Eyestalku) reported
@bt_uk BT down on my road. Says 36 hours to get going again. Surely not?
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Dickie G
(@RichDevall) reported
Hey @btsport, would love to know who made the decision to show Florida v Florida State instead of Michigan v Ohio State and why someone that stupid is allowed to make these decisions?
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk @OpenreachHelp can you fix my phone line ? Over 6 months now #MentalHealthAwareness
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🆆🆆🅴 🅵🅰🅽🅰🆃🅸🅲
(@wwe_fanatic5180) reported
@NikCrane @bt_uk I haven’t seen an update with a time on it, my whole street’s internet is down too
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Rob Luijten
(@RobLuijten) reported
@bt_uk any idea when the internet outage in Oxfordshire will be fixed? It’s been nearly 8 hours now….
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Stevie
(@bigsteviedove) reported
@bt_uk the wind has caused our phone line to snap at the pole because of tree branches so I have no Internet or landline calls. Can anything be done to give me service or credit my bill as I have no usage till you've fixed it?
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Rob Luijten
(@RobLuijten) reported
@bt_uk So I’ve done this but have now gone into standard scripted, non specific algorithms that don’t help. The estimated fix timing expired an hour ago. So…. I’d like a new estimated fox time, and also the cause of the issue please?
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Gra W
(@Grasport11) reported
@bt_uk The worst customer service in the UK. Not enough staff, too busy and calls ignored. How do they get away with it ?
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Carl Oliver
(@coliver1986) reported
Hope @bt_uk give me some money off my broadband bill with it being down all day?? #StormArwen
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SIERRA16
(@sierra16ttv) reported
@bt_uk any idea when the internet outage in Greater Manchester will be fixed? It’s been nearly 4 hours now….
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Neil Thompson
(@Spangle749) reported
@bt_uk do you have a problem with phone lines in the NE63 area?
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Lew
(@Lew_QB1) reported
WTF @btsport. No THE Ohio State Vs that school up north ??? 😩😩😩
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Ade Chell
(@ade_chell) reported
@NathanHeaney @btsport Line them up knock them down mate.