BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
E-mail (13%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, Hampstead, Bristol, London, Walthamstow, Birmingham, Sevenoaks, Manchester, Neath, Perth, Wood Green, Rossendale District, Canterbury, Edinburgh and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Tower Hamlets |
Internet | |
| Hampstead |
Internet | |
| Bristol |
Wi-fi | |
| London |
Total Blackout | |
| Walthamstow |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Rwairconditioningltd
(@Rwairconditioni) reported
@btbusinesscare Shame it keeps breaking down,logging you out,dropping calls,won’t connect, won’t disconnect, shall I carry on?
-
Michael McCann
(@MM1501) reported
@btbusinesscare I’m sorry but your level of service is appalling, texting a virtual assistant and getting absolutely nowhere
-
Michael McCann
(@MM1501) reported
@btbusinesscare Tried both those, none of which help when we have a function booked this evening but no tills
-
🌈\o/☘
(@NoLiesSpokeHere) reported
So while everyone is complaining they can't watch Netflix etc... my elderly mum and others in the street are without phones as they don't use mobiles. This is why no-one should depend on the Internet and the fancy technology. Landlines never fail @virginmedia @BTCare
-
LB
(@lynz_Bow) reported
@bt_uk @BTCare Wednesday 18th is not good enough to fix the internet. Two entire villages down so I don’t think the problem is out side my house . Get is sorted . Larger *** Barnstone
-
Michelle Stevenson
(@chellyscot) reported
@IgnatiusPinto1 @btbusinesscare @BTBusiness Yep, same with our business. Since 22 April. 9 orders pending! 9 orders cancelled! 3 emails & letters telling us we have stopped our service! 4 hours waiting for complaints to call us! Emails ignored. After reading your issues I think the communication ombudsman is next!
-
Bramble & Lulu
(@BrambleLulu) reported
@btbusinesscare @bt_uk @BTBusiness We called yesterday to tell you our business is closing on 25th June yet you pulled the plug immediately, leaving us without internet and a working till today. Sheer incompetence on your part, complaint initiated, ombudsman next. Don’t use BT!
-
Kian Bennett
(@kianjsbennett) reported
@bt_uk we've had no WiFi for nearly two weeks now! Cancelled last minute sending out an engineer last Wednesday. Then the engineer comes out yesterday, says the issue was diagnosed wrong and we need to wait 24-36 hours for Openreach... LIES! Now they say Saturday @BTCare
-
Manya Blanca
(@ManyaBlanca) reported
@BTBusiness @btbusinesscare If I'm not next to the router, no internet access at all. If I'm less than 1M, it's gone. Why are you providing rather ****** mobile data for a business account? I'd wish up a cute for cancer faster than you'd give customer service
-
Manya Blanca
(@ManyaBlanca) reported
@BTBusiness @btbusinesscare Now it's gone altogether and no sign of it coming back. So we can cancel this bs of a contract right? Or should we take it to a small claims court?
-
Jeremy Wood
(@excitedpixels) reported
@bt_uk @BTCare @EE wow I've never dealt with such awful companies. It's been a total farce. All recorded for shock value how bad the journey has been. Def worthy of a CG bt creator comforts. Am un funny joke. I'm lost for words. :( so so bad. Nightmare.
-
MOD
(@MouldyOldDoh) reported
@btbusinesscare Being able to fix things yourself, that the supplier got wrong, is not a sales argument. Be better.
-
Ruthyxx
(@pop_ruth) reported
@bt_uk hi can you help our bills have gone up within a month no idea why and very confused
-
⚒️Darren Skingle⚒️
(@FACoachdazza) reported
@Denner7s Glen Twaddle needs to be put out to pasture …… talk absolutely shite !! Awful commentating these days on @btsport
-
Top Six Next Year
(@TopSixNextYear) reported
Hey @BTCare. Seems to be an internet outage over the bridge tonight. #ForeverInOurShadow
-
annie sands
(@anniefoss) reported
Is the 4g hub down again? @bt_uk thanks
-
becca
(@beccasiann) reported
@bt_uk can someone please help? Our hub has a solid blue light but we have no internet connection 🫠
-
aka James Bond
(@FeelitWorking) reported
@bt_uk @WeAreOpenreach There is no issue with minimum radius, sharp or too many bends. It's a run from a pole right outside with updated service to it... I just want the bracket supporting the cable screwed in to brick and cable down the side, not front as it will be on the wrong side for equipment.
-
aka James Bond
(@FeelitWorking) reported
@bt_uk It seems a waste of @WeAreOpenreach time to order a service, then find the person will not put a bracket on to a brick wall or take the cable down the side of a house! Routing of a cable and bracket is nothing to do with service availability. @WeAreOpenreach can you comment?
-
aka James Bond
(@FeelitWorking) reported
@bt_uk still having major problems trying to find out if you can install a new service BEFORE I order. I need a cable secured by a bracket on brick, not upvc board and down the side of the house, not front. Why can't anyone discuss this? I don't want to cancel on the day itself!
-
Annabel Beeforth
(@AnnabelBeeforth) reported
@bt_uk No. Same issue still, hours later.
-
zakxsTHFC
(@zakxs3) reported
@btsport who ******** on the actual planet actually cares about Australian football I just want to watch serie A which is actually relevant
-
pedri merchant
(@thejkrapture) reported
someone gimme a Milan Roma link btsport is not working
-
tony reardon
(@tonytheblue43) reported
@bt_uk Paying £61 monthly for broadband £732 per year I never agreed to this and would never agree to it I have made a complaint and now asked for a letter of deadlock so I can go to the ombudsman. I want out of bt altogether
-
tony reardon
(@tonytheblue43) reported
@bt_uk Absolutely awful company I believe that they have added products to my account without my knowledge paying an extraordinary amount for internet that is rubbish and they can’t provide evidence of me agreeing to it Avoid bt at all costs I’m going to the ombudsman now.
-
trevor culbert
(@tculbert09) reported
@BrianODriscoll is on @btsport and didn’t think the is anything in a yellow card for head butt in Josh VF , what plant is o Driscoll on “unbelievable” if you didn’t know o Driscoll you’d swear he never played at the top level
-
sue r
(@knittingsuse) reported
@btsport Hi. We've been watching BT Sport on our LG smart TV since last year when we bought the tv. Its suddenly stopped working and we're getting error message VCO89. We know there are issues with LG but don't know why its suddenly stopped. Help!!
-
Searching
(@GaryFlo50906612) reported
@bt_uk Now estimating another 48 hours to repair faults adding to the 72 hours it has been out of service - no direct contact -message came from the other eight BT customers who are in same boat in the street
-
Dean Hodges
(@ludowhufc) reported
@Glen_WHU64 @btsport We are bang in trouble glen and it isn’t going to get better in next two games
-
Glen H 🏴⚒🏏
(@Glen_WHU64) reported
@ludowhufc @btsport Very poor !!!