BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Blyth, Southampton, Dublin, Limavady, Enfield Town, Birmingham, Liverpool, Paddington, Royal Tunbridge Wells, Ascot, Bristol, Glasgow, Islington and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
||
| Blyth |
Internet | |
| Southampton |
Wi-fi | |
 Dublin |
Wi-fi | |
| Limavady |
Internet | |
| Enfield Town |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SjF
(@sjfprescot) reported
@kate_abdo So much better than the clowns we have to endure thanks to @btsportfootball @btsport if only we could watch your lot in the UK. Any chance of a Robbie Savage transfer to the food network?
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sarah
(@sarah_church) reported
@bt_uk I will need help please. I need to arrange for an engineer to come out, is that something you can help with?
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Geordiemad
(@Geordiemad1) reported
@bt_uk Yes that related to my complaint and to check the connection had finally happened. It’s still hasn’t. I have no indication of when you will make the connection.
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Bryan Kerr 🌚
(@BryanKerr7) reported
@bt_uk Can you fix my internet pls
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Nicky Birchall-Blunt 🏳️🌈🦓🌻
(@knittingbuddy85) reported
@bt_uk Hi. Please can I have some help to link my account up to my login.
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Chris Stearn
(@ChrisStearn3) reported
@btsport taking this piss with the cost of living being so high and yet you decide that us subscribers don't already pay enough for your service you want to charge more for #UFC280 thanks a bunch
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Paul Yallop
(@PaulCYallop) reported
Hello! @virginmedia and @bt_uk, you might recall that I contacted you earlier in the week because regarding the underhand tactics used by the BT sales staff…well, having been reassured by BT customer services that this was all sorted, it appears that my Mum has received an
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Tim Sluman
(@iljs8966) reported
@virginmedia, passed around four departments asking to speak to a manager and no one could help me. @bt_uk, please bring fibre to our area, @virginmedia have completely sold us out.
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Bryan Kerr 🌚
(@BryanKerr7) reported
@bt_uk my fibre has went down, in the G46 area. Im told its an MSO - city fibre has been ripping up my street the last week. Has this caused an MSO ? I would like to know so i can raise a complaint with them.
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Adam
(@adambeaumont28) reported
from
Long Lawford, England
******* unwatchable again on your absolute **** Android TV app @btsport Quite happy to take my money but provide piss all service.
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Alan Macleod
(@AlanMacleod14) reported
Day 71 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT
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Lady Gigi of Pizza Hall #FBIW #YesScotland 🧢
(@GerriisalsoGigi) reported
@bt_uk is there a problem in my area this morning, can’t get on the internet.
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Sara Johnston
(@imcalledsara) reported
Still no Internet from @bt_uk. Lies after lies after lies from them. No resolution. WE RANG YOU ON THE 30TH OF AUGUST. How has this not been sorted yet? DO NOT GO WITH BT
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Kimbo K
(@KimboK88) reported
@bt_uk I’m at my parents and their broadband has stopped working, their box is flashing purple. I’ve unplugged/plugged in all the wires and still nothing. Could you help please?
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Grant Jones
(@TsukiWaza) reported
@bt_uk Hi Anne, thank you but no! This has caused me so many problems that I have decided to cancel BTTV now so won’t be rebooking another appointment.
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SE25EaglesCPFC
(@eagles_se25) reported
@bt_uk Have had no BT internet for 2 weeks. Engineers cancelling and coming to do **** all. Shocking costumer service. Nobody to help. This has been an issue for 1 year now . They are not letting me cancel my account . Avoid BT - they are a scam #BTinternet #scam
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James Yule
(@JimmyJambo51) reported
@btsport remove Stephen Craigan from my television. Annoying as ****
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Matthew Hamill
(@MJMHamill) reported
@bt_uk I'm just over ½ way through a 24 month SIM-only mobile contract and want to cancel. The website says I would have to pay off the full remaining 10 months of service on a *SIM-only* plan. Meaning I'd be paying for 10 months of service that I'm not using. Is this correct?
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Ness
(@TheReverendNess) reported
@bt_uk It's not an account problem, it's a software problem in the boxes. I'm simply trying to find out when we can expect a software update to fix the bugs.
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Dave Williams
(@Davewil7476) reported
@bt_uk I doubt it Elaine but thank you but I will give you condensed version I've been waiting for broadband since July I had a appointment with openreach for8am to 1pm but they never showed up
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Ness
(@TheReverendNess) reported
@bt_uk Hoping I'm not too late to get an answer to this... Problem is still happening.
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stormin normin
(@frugaljock) reported
@bt_uk why have you replaced all customer service with an automatic text service… why can we no speak to customer service… 3 days without service waking to a new text each morning saying not fixed today… #notfitforpurpose
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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liam
(@liammhornerr) reported
Honestly never been with such an unreliable internet provider like @bt_uk claim to be the UK’s best? Have a day off, constant jittering in connection and the speeds are never near what they’re supposed to be. Absolute joke.
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daniel brooks
(@danielbrooks24) reported
if @bt_uk think I’m paying for my internet when it’s been down for 3 days they can whistle.
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Dil
(@Asamsakti) reported
@bt_uk Woeful service poor excuses have had numerous engineers and still having issues. Home tech expert has validated my issues yet BT have no respect for myself or issues full fibre better off eating all bran
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Angharad
(@lynchlet) reported
@bt_uk please stop sending me multiple emails and texts asking me to send my equipment back - you haven’t installed my new stuff yet having failed to do so last week and I’m waiting to hear when you are going to sort the issue out. So stop with the hassle.
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Geordiemad
(@Geordiemad1) reported
@bt_uk How will you call me as I have no phone or mobile signal at that address which is why I need the BT line installed.
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Ness
(@TheReverendNess) reported
@bt_uk There are no checks needed, I've had an engineer out, reset the box to factory settings, replaced the box with a new one, still the same problem. The engineer says it's a software problem. All i want to know is when it will be fixed with an update.
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Ness
(@TheReverendNess) reported
@bt_uk It has already been raised, the engineer has been out. Surely BT know that there is a problem with the software in their boxes...? You can't simply ask somebody what's happening?