BT (British Telecom)

BT (British Telecom) Outage Report

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BT (British Telecom) Outage Chart 03/19/2026 18:55

March 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Will BT (British Telecom) compensate me for the outage?

BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Hackney, Greater London, Wallasey, London, Dudley, City of Westminster, Hammersmith, Bangor, Blackburn, Birmingham, Nottingham, Batley, Camden Town and Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewtownards E-mail
United KingdomOldbury Internet
United KingdomHackney Internet
United KingdomGreater London Wi-fi
United KingdomWallasey Internet
United KingdomLondon Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wombat37 The 37th Wombat 🐝 (@wombat37) reported

    @AlexaDWilson @SparkleyTwinkle @bt_uk It's horrible. Squirmy tummy worms.

  • bpl_Dave BPLdave (@bpl_Dave) reported

    @btsport why is it every other app I have on my smart TV never buffers but BT sport does every 5 seconds???

  • DanW12 Dan (@DanW12) reported

    @antony00 @ManUtd Need to upgrade to BT ULTIMATE mate. @btsport help him out guys. #GlazersOut #GlazersSellManUtd

  • AlexaDWilson Alexa Wilson (@AlexaDWilson) reported

    @wombat37 @SparkleyTwinkle @bt_uk Constant reassurance needed, couldn't get to sleep for worrying about it. Poor E.

  • jonwensley Jon Wensley (@jonwensley) reported

    And…. Jermaine Jenas rabbiting on as if he was the greatest player and tactician who ever played the game is rather annoying. With one Football League Cup medal to his name. Is this a deliberate attempt to get me to cancel? Rant over. #LEIMUN @btsportfootball @btsport

  • petereeves254 PETER254 (@petereeves254) reported

    @XhosaKing2 @ManUnitedZone_ @btsport The problem with you guys is assuming facts and focusing on being positive about Eriksen. The guy is nothing without passing

  • SoundSkynet skynet_sound (@SoundSkynet) reported

    @bt_uk Also since there’s no telephone support for this I DM’d you over 2 hours ago. A response would be nice.

  • rob_ferg88 Rob Fergus (@rob_ferg88) reported

    Eww my toes curled at “person of the match” 😬 What happened to man of the match? There’s only men playing. Why is “man” a bad word these days? #btsport #LEIMUN

  • Abundance247 Jacqueline💙 (@Abundance247) reported

    @JakeWatson_TV @btsport We need help!..the pundits are all sucking up to Rodgers in pre match interview saying how challenging it must be for him!..NO..motivate, inspire the team and change defensive tactics!..The only good thing is Parachute payments awaits

  • CraigMcKeith Craig McKeith (@CraigMcKeith) reported

    @CarperDuncan @ManUnitedZone_ @btsport Small-minded, slow thinking dinosaurs.

  • RedHughes2020 Michael Hughes (@RedHughes2020) reported

    Jenas, yet another awful commentator @btsport

  • KillaBees187 mynameisWill (@KillaBees187) reported

    @btsport web payer is useless. Can’t turn off notifications and get updated when a card or goal happens before it actually happens. So stupid

  • Patrickjb Patrick Byrne (@Patrickjb) reported

    Our local fish van seems to be a bit of a street water-cooler. He arrives on a Thursday morning, the usual crowd wanders up, chats, complains about the woeful mobile signal (yes @bt_uk , yours) but... We buy incredible fish - and local eggs, strawberries, scones and cakes!

  • XtraLeicester Leicester City Xtra. (@XtraLeicester) reported

    🎙| Rodgers “I feel for them because they’ve given absolutely everything. But with the greatest respect we haven’t been given help in the market.” via @btsport

  • ligarius colin lewis (@ligarius) reported

    @BTCare I’m trying to watch football on the ‘best’ picture available. The picture breaks down every few minutes. Brilliant in between though. #ultimate

  • lodge1976 Nick Lodge (@lodge1976) reported

    @btsport purchased and activated a BT sport pass 2 hours ago and it’s still not active!? The match I wanted to watch is nearly ending! All other PAYG streaming subscriptions, provide immediate access . You only state up to 1 hour after I’d paid! It’s been nearly 2! Terrible.

  • SatAlexFerguson Sat Alex Ferguson - BTFD ⚡️ ∞ / 21m (@SatAlexFerguson) reported

    Swear @btsport just turned down the chants of we want glazers out so wrong! 😡 #GlazersOut #GlazersSellManUtd

  • juliewinch Julie Winchy Winch (@juliewinch) reported

    @bt_uk bloody nightmare trying to get through at various times of the day for 6 days now !!! We’ve moved and need to cancel the broadband & land line. Why can’t this be done on@line if we are leaving you !!

  • Shillyboy66 Martin (@Shillyboy66) reported

    @EmKayeWhy @btsport Yet judas @rioferdy5 represents them and he treated his poor late wife like ****....load of bolox mate

  • docky Hayden Scott-Baron ✨ (@docky) reported

    @LiToast @bt_uk @EE My BT unbreakable internet experience was slow and dreadful, and I returned it immediately. They still billed me for the month. Thankfully I hadn’t yet cancelled the other one, but that’s not perfect. I wonder if fibre internet is better.

  • BlahBlahBlah__9 Stevie 🍀⚫⚪ (@BlahBlahBlah__9) reported

    **** off Jenas you boring bastard. Ronaldo has undermined the last manager and plays for himself, Man U are a poor side now, but better without that selfish **** in the team #btsport #LEIMUN

  • SoundSkynet skynet_sound (@SoundSkynet) reported

    Hello? @bt_uk still waiting for a response as to why there’s no broadband and why it’s going to take you 5 days to fix this.

  • Edjking1988 Edmund king (@Edjking1988) reported

    @btsport why am I not able to watch a service I pay for. Gives error code lp103. Changed password and every device logged out same issue. What is going on ? Better be sorted for MotoGP in the morning

  • NathanJR85 Nathan (@NathanJR85) reported

    @MatthewReville @btsport @jjenas8 His script is written before the game and he can’t change his mind during play. “Poor fragile Leicester, they’ve no chance in the circumstances”. Doesn’t reflect the game at all, which has largely been poor from both sides.

  • PensEmyu_2002 MJ Gaming (@PensEmyu_2002) reported

    @ManUnitedZone_ @btsport Wtf, must be dalot or bruno, not him. Still confusing me

  • DaveCollins61 Travelling Man (@DaveCollins61) reported

    @JakeWatson_TV @btsport I was just about to tweet the same.. Never heard such garbage from all of them on our club.. Savage has no affinity with Lcfc anymore..

  • johnmacfunny John mac (@johnmacfunny) reported

    Man U love in on #btsport wtf ?

  • petereeves254 PETER254 (@petereeves254) reported

    @ManUnitedZone_ @btsport Are you kidding me, Eriksen has been crap all the game. He can't press, make runs and the only thing he can do is to pass well and not all the time

  • SparkleyTwinkle SparkleyTwinkle (@SparkleyTwinkle) reported

    @AlexaDWilson @bt_uk I can imagine. Poor girl.

  • jaayritch *** ash lil (@jaayritch) reported

    @bt_uk our internet has went down can you help us check why? We can’t check service outages as it’s asking for a phone phone number which we don’t have with bt