BT (British Telecom) service status: outage reports and connection issues
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: London, Blackburn, Batley, Manchester, Walsall, Liss, Whitehaven, Milton Keynes, Poplar, Hammersmith, Croydon, Edinburgh, Bilston, Ashford, and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 30 minutes ago |
|
Blackburn
|
Internet | 34 minutes ago |
|
London
|
Internet | 50 minutes ago |
|
Batley
|
TV | 52 minutes ago |
|
Manchester
|
Internet | 60 minutes ago |
|
Walsall
|
Phone | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Healey (@ehealey1) reported@bt_uk why do you employ agents who care so little they book in a different date to the one verbally confirmed They also lie about an engineer visit. Nil customer care, only additional stress.
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JadeB (@Only1JB18) reportedLmao @btsport commentary "Anthony has changed his game from not only cutting to use the left foot" ..... proceeds to show 3 clips of him doing exactly just that.... You never stop amazing me. 👏 #BTSport1
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Beki🌸⫩ 🌈💜⭐️ (@Bekijo1) reported@SkyHelpTeam why is our broadband so poor after switching to you from @bt_uk ?? It’s constantly buffering and very slow. Please look into this.
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Dawn Remblance (@DawnRemblance) reported@bt_uk They say the duct is blocked and needs clearing. Yet the property next door to us has got no problems in connecting.
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Dawn Remblance (@DawnRemblance) reported@bt_uk Yes and it keeps cutting me off. The engineer has been 3 times and says the duct is blocked, and its down to openreach to unblock it. But yet noone has been. Whose job is it to do that and how do I get them to do it ASAP
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James (@_jamsie22) reportedIan Darke commentary on @btsport is shocking!! “Seem to have gone off Fred” “1-0 down, what do United need to do” “Maguire should have just booted it clear” My heart sank when I heard his name because the standard is SO poor!!
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Blair Gorman (@BlairGorman15) reported@bt_uk is there a known outage happening at the moment? I can see some reports indicating this. I'm in St Alban's and my router is getting no connection at all. Have tried all the usual things but trying to figure out if it's an outage or possible hardware issue...please advise?
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Wilko (@JordanWilkoooo) reportedWhat a boring pundit savage is…. @btsport **** him off Still going on about the Maguire mistake being de gea’s fault 💤💤 #ManchesterUnited #EuropaLeague
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Aaron Simper (@simper7s1) reportedThanks @bt_uk , broadband has been down since 7am this morning, when I notified them, and can’t get engineer until tomorrow. Guess I’ll watch paint dry until then . 750mb guaranteed by the way and not the first time either . Bargain. #shouldhavewentwithsky
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MagicStu (@realmagicstu) reported@bt_uk Hey @bt_uk I think its really disgusting that you are going to charge me now £73 per month as a long time customer. Yet, for exactly the same package for new customers you are charging them then £54.99 a month. My contract is nearly up with you, will be moving to some other isp.
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The Pretend Pundits (@PretendPundits) reportedRobbie Savage is such an awful commentator. "Man United haven't had a shot on target yet" Both teams have had 1. If you're getting paid at least watch the game pal #SEVMUN #UEL #BTSport
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Dawn Remblance (@DawnRemblance) reported@bt_uk someone PLEASE turn our service on. We have been waiting since October !!!
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Wilko (@JordanWilkoooo) reportedSavage has to be the worst pundit, @btsport **** him off. Still going on about the Maguire mistake being de gea’s fault 💤💤 #MUFC #UEL
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Max Frazer Douglas (@FrazerMax) reported@virginmedia surely on day one you should have sent a technician round for a paying customer. @bt_uk how quick can you change a package over please as virgin media is an utter disgrace and my grandma is literally crying, we need to respect her generation 🙁
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Connor Doherty (@dorts1987) reported@btsport @btsportfootball can you please tell @RobbieSavage8 to shut ******** up
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tunji adegbite (@tunji_adegbite) reported@btsport exceptionally poor tonight. What’s the point of subscription if we can’t get a decent streaming of the match?
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Joanne Scott (@Joscott25) reported@btsport get Harry maguire off now terrible start and it's always him that messes it up for @ManUtd
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Tony (@AnthonySJ) reported@bt_uk 23.62% increase in the bill this month. Looks like the ‘regular’ price will be a 14.36% increase. That’s pretty disgusting. Well done for extending my contract with a TV offer 6 months ago. But when that’s up, you’ve lost a customer for life 👏🏻
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Hamza🇵🇸 (@Hamzahass0309) reported@btsport fire Robbie savage. Horrible commentator with English bias
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Gidders ⚒ (@Hammer_GDM) reportedBTSport commentators making my ears bleed already. ******* Moyes is apparently a tactical genius and messiah. Watching the game on mute now. #UECL #WestHam #COYI
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LukeDoesCrypto (@LukeDoesCrypto) reported@bt_uk my internet has been down all day and when its on anway its never fast always slow worst internet provider ever gna cancel
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Chris (@Warwickshire01) reportedNot sure which is worse, Maguire's defending or the awful commentry. @btsport
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cam (@camyknow) reported@SharonRoper3 @btsport @btsportfootball agree with poor choice but with 3 players running at you and the club captain calling for the ball you’d assume he’s scanned around him and is ready for the half turn.. where as he’s just made an absolute mess of it
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ross worboys (@rossworboys7) reportedCome on @bt_uk still no reply to the tweet despite your daily how can we help tweets
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Just Finney (@oldfinney) reported@btsport don't usually watch this channel so tell me, have you intentionally used 3 totally biased pundits for this game or is it just a coincidence ...its ******* awful either way...
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Ryan Hayter (@HayterRyan) reported@btsport what’s Robbie Savage’s problem with De Gea? #manutd #ManchesterUnited
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Cerys (@istareatthesky) reported@bt_uk worst service ever - 8 days of no phone or broadband
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Malcolm Purvis (@malcolm_purvis) reported@Marcotti was wondering if Italian commentators are as bad as British ones. Took 1 minute of play on btsport tonight in the Man U game for the comms to use the term 'Spanish inquisition'. Other cliches are available *groan*
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Tom Boyle (@tomboyle4865) reported@bt_uk internet has been down all day in the EH26 area. When will it be back up and running?
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Pete Bezzer (@pete_bezzer) reportedWhat planet are you on #RobbieSavage? #Maguire asked for the ball. Varane or Martinez easily turn there to get out of trouble. @btsport @btsportfootball Never #DeGea fault.