BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Birmingham, London, Henlow, Hitchin, Shrewsbury, Newport, Glasgow, Paddington, Liverpool, Winchester, Bournemouth, Southwark, Manchester and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Wi-fi | |
| Birmingham |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Henlow |
Internet | |
| Hitchin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jimmy the moonlite.
(@jimmycon23) reported
Mc manaman trying to talk posh is worst than him talking scouse @btsport
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Adam
(@adamb0403) reported
Ole's name not even mentioned once yet on @btsport after another poor tactical performance 💀 most protected manager from media of all time.
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sᴘᴏᴏᴘʏ ɢᴇɴᴅᴇʀ ᴡɪᴛᴄʜ ᴅᴀɴʏʟ | 🏴🎃
(@danniiiyyyl) reported
@BT_UK are of absolutely no help whatsoever. I have been having internet problems for almost the entirety of the pandemic. Their phone app does not work, their call lines are unresponsive and their go-to to 'solve' problems is either vaguely tell you that they're "running tests"-
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Chris Metcalfe
(@Chrismetcalfe1) reported
@westham_hub @bt_uk @Ant3071 Sound delay on Samsung still terrible it seems. Very annoying. Any fixes?
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IKS
(@IKS_HusS) reported
When they need him? Didn't deliver **** all against Liverpool #btsport #MUNATA
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Warren kennedy
(@WarrenLfc23) reported
@Lamby1081 @btsport @RobbieSavage8 What so we can listen to him cream his knickers and go on about ronaldos neck muscles. **** that. He's the worst commentator in the business
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Steve E. Wander
(@Steve_E_Wander) reported
@btsport @mrjakehumphrey what is Mcmanaman on?! Saying Zappacosta play acting, when clearly Shaw’s foot caught his leg above his ankle! Idiot bias
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NORTHWEST OSCAR
(@NorthWestOscar) reported
@btsport Where are the clowns, who said Ronaldo was a bad signing???
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Vicki HM Dale
(@vickihmdale) reported
@bt_uk Yes I did, it reports no known issues but my parents have been without broadband all evening …
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sᴘᴏᴏᴘʏ ɢᴇɴᴅᴇʀ ᴡɪᴛᴄʜ ᴅᴀɴʏʟ | 🏴🎃
(@danniiiyyyl) reported
@bt_uk I've already been down that road, about ten minutes ago, and it was negative help -- the autobot running that service just forced a BT Engineer onto me tomorrow, when I'm at work, without any confirmation from me and did nothing to actually remedy my problems.
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chris holmes
(@chrisholmes1975) reported
@btsport Nearly as rude as having to pay for a service that has serious sound lag issues!
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Ian Waterfall
(@ian_waterfall) reported
@rioferdy5 @btsport @mrjakehumphrey Utd problem is weakest back 4 ever. Maguire 💩,Donny Van de Beek should start ahead of McTominay who’s not good enough passes sideways and then stands behind the nearest opponent. Van de Beek broke in to the box twice the first led to CR7 goal.
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 𝕃𝕠𝕨𝕖𝕤
(@heatpolicyrich) reported
@Plusnet hi. Pretty shocked to receive a bill and a threat for debt collection referral after you advised us to cancel the direct debit. Particularly shocking as we switched to what I now understand is your parent company @bt_uk ! Whooops. Account username: emmettb
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neil leverett
(@neil_lev_sport) reported
Rarely I agree with Fletch, but he's spot on saying who would question the GOAT saying he causes problems. So what? He has once again single-handedly saved Ole #btsport #MUFC
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Holly Day
(@hlbd13) reported
This @btsport @ChampionsLeague commentary is honestly so terrible I’d rather watch the match in dead silence…the world could see Maguire messed-up + Steve Mcmanaman is blabbering on as if he’s 10 yards off #ATLMUN
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk No help from complaints team after 6 months with no phone service , post on Twitter and suddenly you are interested as is now visible to the world #complaint
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk No phone line no answer as to why or how long to fix #ripoff #worstcustomerservice
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Matheus Overschi Masaku
(@overschi) reported
@btsport Maguire is not a Man U defense caliber, he s too slow without the ball,and with the ball, way too many mistakes
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Reg white
(@Rockraj31) reported
@bt_uk It's not a house it's a business I'm the manager of we have had not had any Internet and are card machines are not working they are still offline
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Danny Hesford
(@dannyhesford) reported
This is the worst coverage of a football match I’ve seen. #BTSport #uefachampionsleague #ATLMUN
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Martin Kelly
(@Yorkmaster) reported
What rubbish Steve McManaman talks on BT Sport. “Harry Maguire” knows he’s offside” How stupid he looks now when goal is allowed. “”They all have their hands up he must be offside”. Get a grip all defenders claim offside regularly. #BTsport #fool
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sᴘᴏᴏᴘʏ ɢᴇɴᴅᴇʀ ᴡɪᴛᴄʜ ᴅᴀɴʏʟ | 🏴🎃
(@danniiiyyyl) reported
@bt_uk You can tell this is a bot, because I've just explained that I've been through that process and it completely failed me as a customer, and it's repeating it to me with no word of help whatsoever. Is this the best you can offer, @BT_UK?
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Héfe
(@CamaraRoper) reported
If Robbie savage continues to commentate on BT Sport. I’ll cancel my subscription. Sick of him. Constantly talks utter ****!!! @btsport
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M
(@mstarmatt) reported
@5tuart71 @bt_uk I can confirm that they did complete Clown College, the service is a joke also!
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Furqan
(@FurqanMiah) reported
So @btsport 2, ESPN and ultimate are down, I’ve tried going online with error code, rewiring, rebooting you name it. Am I pay over £100 a month for all that too!! @btsportfootball @BT
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🐼
(@emilypandaface) reported
@bt_uk Hi so there are works to install infrastructure on my road and there is a problem with the traffic lights that are being used. Stuck on red every night in a bus route at 3 way junction. Please let the relevant agency know that something needs to be done✨
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Nick Payne 💙 🌈 ⚽ 🍷 🐕 📷 🏉 🥃 📚 🏏
(@N1ckPayne) reported
@GraceOnFootball @btsport I'm not an Apple fanboy, but this isn't an Apple-specific issue - I've been repeatedly getting the same problem with out-of-sync audio/video watching BT Sport on my Windows PC for months. But don't get me started on how shockingly bad @SkySports is on the same device. Grrr.
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Mark Gibson
(@MarkGib150984) reported
@btsport why do you never show any of the important replays ie VAR?
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John Doe
(@JohnDoe00Se7en) reported
Wonder if @btsport will so a slow motion replay of Ronaldo's 2nd goal? The ball clearly hit Greenwood's palm before he passes to Ronaldo. Thought it was weird how #VAR didn't show it. #ATAMUN
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Naomi Whittaker
(@Naomigoodness) reported
The lady on the @btsport panel is awful they've basically plonked a non league standard player between 2 internationals. I wouldn't mind if she was interesting and informative but it's just waffle and clichés. I know why they do it but it's not a positive. 😒 #justsaying