BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, London, Littlehampton, Henlow, Blackburn, Merthyr Tydfil, Newton Abbot, Islington, Cardiff, Ealing, Southwark, Norwich, Northolt, Ilford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| London |
Internet | |
| Littlehampton |
Internet | |
| Henlow |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Jardine
(@Kayjay450) reported
@btsport why is your coverage of #WRC so terrible mist Friday and Saturday highlights because of live darts,get things sorted #btsport
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The Wild Food Assoc.
(@wildfoodassoc) reported
@bt_uk this is your very expensive service
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Kevinor
(@KevinORourke16) reported
@ConnaireMcG @btsport Had similar issue when trying to cancel broadband. Terrible company to deal with.
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William Hopley
(@HopleyWilliam) reported
@btsport sort your **** out! Stop running adverts through the first minute of a round! People pay for this ****!
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taè
(@TayBlaquex) reported
@bt_uk Well that’s not good enough Clare! The money BT is getting from every customer 2 working days is unacceptable. Please understand I will be taking this further.
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padraic 🇮🇪
(@padraic90) reported
@wrenching_wench @bt_uk They've got a speed guarantee Katie. So if it's crap on the @bt_uk speedcheck, you can use it to get out of contract if it's persistently bad Is ther no fibre in your area? They dug up all the roads round here last year for Cityfibre (Vodafone, virgin etc).
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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.
(@Cznflict_) reported
@bt_uk trying to raise a complaint on the site and it’s not letting me. Trying to stop me getting my money back for the second time! This is crazy!!!
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Ross
(@rosstheconsumer) reported
@bt_uk The TV’s app. 02100 and 01119 are the errors, also saw 01114 a few times. Apple TV is as bad as it is for other users, Netflix appears to be ok, just iplayer that’s not working.
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Lee Devlin
(@LeeDevlin7) reported
@btsportufc @btsport HOW ARE WE SUPPOSED TO WATCH THIS ABSOLUTE ****?! YOU'RE ******* SCREWING US! USELESS!! #UFC284
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Rami Badr
(@ramybadr64) reported
@btsportufc @btsport Well ur a **** network BT, really fukc u. why do I have to subscribe to watch one event. I just want to buy the PPV that's it but no British old bags businesses who are 100 years behind have to ruin it, soon you'll be out of business promise u that 🖕
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Gal
(@galb1901) reported
@bt_uk why am I paying for no service and no customer support? Rebate?
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Jas
(@JasJ_MMA) reported
@LeeDevlin7 @btsport Terrible.
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Calazeeka
(@calazeeka) reported
@bt_uk I'm tired of your ****
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Katie B
(@wrenching_wench) reported
@RupGeneva @bt_uk This only happens during peak times, during the day I’ll get 30-40Mbps (still crap but that’s the best we’ve ever got), then as soon as it gets to the evening, it just drops to what I posted above. Only started having this problem recently, we’ve been with BT for a while now.
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Paul
(@pdwphoto) reported
@bt_uk diabolical service trying to get into online account. Exeter team confirmed your call centre closed the original fault ticket without resolution probably because their long time failure to resolve would impact their response stats. Yet you have the cheek inc prices 15%
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SportsFan 🏆🏆🏆🏆🏆🏆
(@s_k_s1971) reported
@btsport Why are the TV guides on @virginmedia never accurate? So frustrating when you try and record from the TV guide.
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LoveDartsLove
(@LuvDartsBeerLuv) reported
@btsport... Thank god.... A break from his boring drone... Useless.... 2 lovely commentators on for the last match..... Volume back on.... Never employ a narcacist.... Bad move.... He's a nut case
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Sizzling Wetwipe
(@SizzlingWetwipe) reported
@bt_uk It says no known issues in my area but the person on the phone said there is?
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Ciro Desideri
(@baslenaerts) reported
@msmith850 @btsport @ChrisPezPerry Yes finally. More of you for Calcio. I sadly find myself muting the games or watching other leagues at the same time due to the atrocities that are pretty much all of your colleagues on commentary on BT due to their lack of knowledge and horrible accents. Keatings & You 🐐🐐
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Katie
(@Katie6997) reported
@bt_uk Yes, it has been down since 12pm
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J
(@Jammytoastt) reported
@btsportufc @btsport is so ******* **** with UFC interviews, why are you incapable of keeping the audio of the interview without it being interrupted/censored by crowd noise #UFC284
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Aaron♦️
(@aaronbrennan110) reported
wtf I missed 30 seconds of the second round #btsport #ufc
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crypto-99
(@crypto_99) reported
@bt_uk Hey @bt_uk I've ordered monthly bt sport pass almost 2 hours ago and it's still not been activated. I'm worried I'll miss the main Islam Makhachev vs. Alexander Volkanovski fight can you please help me urgently?
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AttitudeAdjustment
(@TimeisNow22) reported
@btsport you just showed an ad while a UFC round was happening, wtf! lost 30 seconds of action...
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Smith
(@Nis1892) reported
Stop muting the microphones you wankers @btsportufc, what is the point in even paying. Can’t even hear ****. ***** @btsport @btsportufc.
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Steveo Davies🏴
(@STEVEOLUCKY7) reported
Imagine paying for @btsport and they cut to adverts in between rounds and actually cut into the following round so I can watch yet another gambling advert..poor form
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Gal
(@galb1901) reported
@bt_uk bots only work till 8pm, no broadband for hours, no support and no way of getting updates, some customer focus, where are you?
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Sizzling Wetwipe
(@SizzlingWetwipe) reported
@bt_uk Not very good because there's a bt outage
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.
(@Cznflict_) reported
Got monthly pass for the ufc today. Been trying all night and it’s not working and they still charged me. Gg @btsport