BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Cardiff, Boldon Colliery, Batley, Wigan, Camden Town, Dudley, Farnborough, Swindon, Hereford, Pontypridd, Hackney, Northampton and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Wi-fi | |
| Cardiff |
||
| Boldon Colliery |
Internet | |
| Hammersmith |
Total Blackout | |
| Batley |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sonny Knash 😊🇨🇦
(@SonnyKnash) reported
@bt_uk Engineer was supposed to come between 8-1, never arrived. Rang up, said they'd send another one, never arrived. My whole day waiting for people who didn't come. And the original one not checking it was working. I'm giving up. Now Sunday with no Internet as BT is off
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Tara
(@Peppercorn08) reported
@bt_uk I have just sent a PM explaining our issues - if somebody could reply to that I can let you have my number. We currently have no landline or internet so I will need to let you have a mobile number. It worries me to continue with our order if I cannot make contact ?
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🖤Chris Penney, Esq. #ActOnTheRussiaReport💙
(@Idontmind64) reported
@bt_uk Nothing to do with WiFi in every room is it! Speed of connection is crap = WiFi is crap across the house!
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emeritius 🏳️🌈
(@Britstion) reported
@bt_uk please fix your internet jfc
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John Cosgrove 🇪🇺
(@DrJohnCosgrove) reported
@bt_uk Thanks James. That doesn't seem to be the problem. There seems to be complete loss of connection rather than buffering. (It works fine tethering to my phone on a different 4G network)
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Forward Assist: Charity No. 1150408
(@ForwardAssist1) reported
@ubiquelen @bt_uk Shoddy service from @bt_uk
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BHAWill
(@BigUpBissouma) reported
@bt_uk PLEASE sort out your ******* wifi. It is beyond ****. This is about the 5th tweet I’ve sent moaning about it. Cos it’s complete ****. I could **** in a plastic bag, put that in a rocket and fly it to ******* Saturn and it would give me better wifi than you do. Sort it out
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
So after 12 years it's goodbye @bt_uk Automatic price rises within contract and ending free weekend calls make it Hello @zeninternet Speaking to BT Loyalty Dept just wound me up. "Price is £40, until it goes up in two weeks." And I'm not subsidizing their stupid Sport channel.
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Wazza
(@WazzaWolves) reported
@bt_uk are there any problems in the B69 area Wallace close, TalkTalk down no internet they say it’s BT line
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Ollie
(@olliesamyphoto) reported
@bt_uk internet has become very slow in the past 24 hours. Speed has dropped from 60mb download to 3mb download for the entire day? What’s going on?
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🏴Cameron🏴
(@C4mrin) reported
@bt_uk Not my experience of BT - the Apps that stream on my Samsung TV work better and more reliable than BT Vision box, particularly UHD which is really poor.
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🕍
(@semenologist) reported
@bt_uk **** you ****** service fix your reliability **** sucking dumbass connection can’t handle 2 ******* connections
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Gareth wall
(@waalli90) reported
Contract with @bt_uk coming to an end. Great line speed but persistent problems with router and disc. Any recommendations for a #broadband suppliers with reliable routers would be much appreciated. Ta.
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Tammy K-F
(@TammyTKF) reported
@bt_uk good morning, we’ve had no internet for the last few hours and our hub colour is orange. Tried switching on/off and still orange. Can you help please?
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marianne van Loo MA, ARPS
(@VanlooMarianne) reported
@bt_uk Yes still having problems so sent a long email to BT after a couple of promises that your colleagues would ring me back with updates.
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MaMac
(@Motherabroad) reported
@bt_uk I don’t get internet in my kitchen which is only 10ft away from my hub! had online help, engineer visit but no one has answers!
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mark cottenham
(@mark_cotty) reported
@bt_uk Hi, I’m still getting issues with it dropping out, I did checks again last night everything said it was fine, Any ideas ? Thanks
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Wazza
(@WazzaWolves) reported
@bt_uk They says it’s BT engineer that needs to fix it, with the exchange, can’t u see if there’s any work related to this
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👑queen
(@FoxEboney) reported
@bt_uk I’m in the norfolk area and my internet is down. I’m currently using my data. My internet will not work on anything. It’s refusing to load things. The WiFi is working fine on the tv but else where is a problem. I’m just curious what’s going on as many are having problems
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
@bt_uk When I login to My BT it shows two accounts. Can the legacy one be removed?
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Keith Scott #STAYHOME #SAVELIVES
(@scoke83) reported
@OK_Commuter_ He’s one of the worst ... the @btsport commentary is awful!!!
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Phil Cooper
(@Philcoops) reported
@bt_uk Yes I’ve cancelled the contract. Too much time spent on the phone for a bad service.
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LFCcarson
(@LFCcarson) reported
@bt_uk Good Morning, the issue still appears to be occurring. Soon as I click on any channel the VC019 Error appears.
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Lindara23
(@Lindara231) reported
@tonythemanc @btsportfootball @btsport Never red card barely touched him and got the ball unless they going to start playing without studs on boots what can you expect ?
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Jordan Joe Cooper
(@jordanjoecooper) reported
1. @bt_uk Postcode lookup was failing & never provided any error msg or info to the user. What happened: "Loading, this shouldn't take long" - For 15+ minutes. What should've happened: "Oops this request is taking too long please try again later".
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Steve Coleman
(@OrientSteve72) reported
@virginmedia Sorry but waiting over 1 1/2 hours online and on the phone with no reply is poor @btsport and @SkyUK both under 20 minutes. You many want to feee that back
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Misery Guts
(@OK_Commuter_) reported
@scoke83 @btsport He’s awful. To be honest there’s a real lack of good commentators these days, bring back Barry Davies, or Brian Moore, or even Motson!
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👑queen
(@FoxEboney) reported
@bt_uk I’m just curious, I’ve paid my internet bill & my WiFi keeps playing up. It is on blue but it’s playing up on all of my social media apps & even on my tv. It will not load apps.. loads of people across the UK are having problems I’m just wondering what’s going on?
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**** Marco Wilson
(@tim84926834) reported
Just as everyone expected off the names alone, this PPV is boring af. Thank you to @btsport for the free stream. I will never pay $70 for a Usman main event and the co-main are unranked women. Horrible fights @danawhite #ufc #ufc258 @USMAN84kg #martysnoozeman