BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Hampstead, London, Batley, Bristol, Crawley, Islington, Littlehampton, Hounslow, Normanton, Redditch, Chichester, Bradford, Hackney and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Hampstead |
Total Blackout | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Batley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barritello
(@Barritello) reported
1/2 The top 4 managers who should be on the glazers list to replace Ole, Graham potter - overachieving with a squad he’s built with minim cash. Negative would be he’s never coached world class players, how will he handle them? #ManUtd #OleOut #btsport
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Shelley Tobin
(@PrincessHamira) reported
Has anyone else in #EX5 got a problem with internet connection or BT outage at the moment. Currently speaking to @bt_uk about lack of connection for second week running, saw @OpenreachHelp had van out on main road, is it a local issue or closer to home? Please get it fixed!
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BN LFC
(@BN_LFC) reported
@JonathanDoyne @bt_uk Had same issue it’s ridiculous. Paying for what?!
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Tractor Boy
(@TractorFromNFK) reported
The BT Sport App is actual dog **** ****. Doesn’t work on my Apple TV doesn’t work on my Shield. Working fine on my Xbox though. @btsportfootball @btsport fix it please.
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Will
(@WillR01) reported
@bt_uk Thanks. Is there a problem with all bt internet?
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Ryan
(@ryandavid97) reported
Anyone else having massive sound issues with @btsport @btsportfootball @bt_uk today?
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sozzledsue 🇬🇧💐👩🌾🐶
(@susanstanwix) reported
@Robfm @BTCare They are sending me a new phone for free and sending an engineer out on Friday to fix everything. I am so happy.
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G
(@alexsuprtramp) reported
@samj0606 @btsport @sky Same here. Every 10-15 mins says “there is a problem” but you can press play again and it works. Then same thing happens again after another 10-15
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❤︎ 𝕊 𝕚 𝕟 𝕖 𝕒 𝕕 ❤︎
(@KWMadhead94) reported
Having to watch the football match(on bt sport app) on my daughter’s PS4, due to it still not working on the ps5!😐 @AskPlayStation @btsport #btsport #ps5
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G
(@alexsuprtramp) reported
@Ryan55883442 @btsport Yeah it repeatedly says there’s a problem every 10-15 minutes. So annoying
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Doynemite
(@JonathanDoyne) reported
@bt_uk can’t watch BT Sports through PS5 for longer than 10 seconds before it crashed with error code VC019, any suggestions on how to fix this been going on for weeks
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Tractor Boy
(@TractorFromNFK) reported
@btsport do you wanna fix your apps?
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Chelsea Robertson
(@chelsrobertson_) reported
@bt_uk one week with no wifi and 10 calls later, was told that an engineer would come to fix today between 1-6pm and didn’t appear. No follow up and can’t get through and no call back being given despite texting Advisor many a time…
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Kevin Harvey
(@KevAceHarve) reported
@JTyrrell_ @btsport @bt_uk The situation is unacceptable - you’ve been aware of the problems for nearly a year now and still no sign of a fix. Yet you continue to list the PS5 as a compatible device and take people’s money!!
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GARY LAW
(@GARYLAW1) reported
It’s time @btsport should find the close down their channels and concentrate on their broadband speeds which are currently a joke. If you wanted to watch highlights of a match on YouTube on their channel 6 to 17 MB is a disgrace.
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Phil
(@phil_ot) reported
@ManUtd Bruno has been awful again but I’m sure Fred & Mctominay will get the blame. @btsport #ManUtd #MUNATA
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Kevin Harvey
(@KevAceHarve) reported
@EE Eventually, but missed most of the first half. I pay extra for big screen access so I don’t have to watch it on my phone! @btsport are aware of the problem and have failed to fix despite the PS5 being a year old!
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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sozzledsue 🇬🇧💐👩🌾🐶
(@susanstanwix) reported
@Robfm @BTCare Service should be the same everywhere but you do what you have to do to get results!
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ELLUFC
(@ELLUFC1) reported
@btsport Robbie Savage not even trying to hide his support for Man Utd.
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Martin Gilson
(@Gilbo41) reported
@btsport I can't cast Man U losing onto my TV, which is a prima facae breach of human rights. Seriously, my BT Sport app says I haven't enabled casting. I have, for the last few years. I really want to see Man U lose on the biggest possible screen. Urgent. Help please. DM me.
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R.K.M.H
(@R_K_M_H1) reported
@bt_uk Still not working
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Mike
(@MBKirton) reported
from
York, England
If you're at a loose end, ponder this: how can Manchester United spend SO much money and have such a MASSIVE wage bill, and yet be so ****? #mufc #MUNATA #btsport
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Robert Feal-Martinez #AllLivesMatter
(@Robfm) reported
@susanstanwix @BTCare Good, surprising how different customer service people in lots of companies are hit & miss. I had issues with my billing with a company & each time I was told it had been resolved, but it hadn't 3 times. On the 4th occasion the guy said there was no record of my calls he fixed it
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Nizzdenio 🇬🇧 🏴
(@nizzidenio) reported
Is there anyone that uses the @btsport app on the @AmazonHelp firestick finding it laggy and jittery? I have no issues with any other apps on the firestick, and I have no issues with BT Sports on any other format. It's just on the firestick I have issues!
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Ashleigh
(@ashleelikescats) reported
Anyone got a BTSport login I can use 😭
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matt porter
(@mattporterr) reported
Wow… Eni Aluko saying that Christensen’s goal was a great finish hitting the ball into the ground!? He miss-kicked it and ended up shinning it! Awful @btsport! #CFC #CFCMFF
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Rob Knight
(@reggie_k) reported
@bt_uk you are useless useless useless . Why when I’m waiting patiently to chat online does it just end when my phone locks? Crap crap crap
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Antony Scerri
(@tonysblabla) reported
another stupendous fail by @bt_uk phone lines +30 min wait, try online chat for a technical question...1.5hours later, even after it being escalated they couldnt even understand the question being asked and repeatedly gave back some unrelated information after telling them so
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Tom Worsley
(@tew1984) reported
New manager bounce should help Utd against Liverpool though so it's not all doom and gloom for them. #MUNATA #btsport