BT (British Telecom) Outage Report

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Armagh, Croydon, Chester, London, Birmingham, Luton, Bury St Edmunds, City of London, Glasgow, Hornsea, Oldbury, Romford, Halifax, and Enfield Town.

City	Problem Type	Report Time
Brentford	Total Blackout	14 minutes ago
Armagh	Wi-fi	4 hours ago
Croydon	Internet	4 hours ago
Chester	Phone	5 hours ago
London	Internet	6 hours ago
Birmingham	Wi-fi	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Shitneck69 (@shitneck69) reported 10 minutes ago

  @btsport I’m clicking the link but nothing is happening? Thanks for your help so far by the way.

• 
  Kyle Raven (@kylrav) reported 11 minutes ago

  @bt_uk Look up my details and see the notes. Shocking service.

• 
  Wildoo (@wildoolimited) reported 14 minutes ago

  @Dominiclangan @bt_uk Try plusnet. owned by BT but great customer service!

• 
  Teabag (@Earl_Kay) reported 14 minutes ago

  @bt_uk It’s not worked for over 2 hours just showing a purple light. We’ve done all the normal trouble shooting.

• 
  Palme666 (@Palme907) reported 15 minutes ago

  @poli1u0f2c9 @btsport I would normally wait until the prelims but wanted to see Mokaev so bad.

• 
  SO'Brien💙 (@Levity63) reported 17 minutes ago

  @bt_uk When are you going to provide a robust internet service to my local area. I lost 4 hours of work yesterday and when I tried again today it disappears again. I would like to compensated please #BT #Internetservice

• 
  Scott Abbey (@scottyabbey94) reported 17 minutes ago

  @btsportufc @btsport @ufc why cut out every post fight interview/call out ******* sort it out man pathetic!

• 
  Daniel krafczyk (@Barinthus74) reported 18 minutes ago

  @bt_uk Open reach here for 3hrs, no fault found. Recommended a new Hub. Bt Home tech Guy was here 17th. No fault found. Am at a loss tbh. Disconnected the hybrid hub from the smart hub. I got a funny feeling because that was the only change in the last few weeks to my network.

• 
  VoiceOfTheMysterons (@Mysteron_Voice) reported 20 minutes ago

  Has to be said, a far better experience watching #MarchMadness on BT Sport Extra, without the same advert (singular) being rammed down your throat at every break in play ... @BTSport #BTSport

• 
  Ashara fenneris (@LenraTrafin) reported 22 minutes ago

  @bt_uk Any way you could elaborate on if BT is revamping the network in Newcastle or just ***************? Everyone in the areas internet is in and out, and best I get told is "reset your routeur" by an automated text.

• 
  Richard999 (@Ric9699) reported 25 minutes ago

  @btsportcricket Might help ( certainly btsport viewers) if Foakes gave up his pathetic gibbering behind the stumps …..

• 
  chowna (@chowna0) reported 27 minutes ago

  @bt_uk Broadband not working

• 
  Teabag (@Earl_Kay) reported 30 minutes ago

  @bt_uk If anyones wondering if you get responses from dming them- you don’t. Happy to be of service.

• 
  Buffy Iles (@BuffyIles) reported 36 minutes ago

  @bt_uk Is that a joke? On the 14th I could be connected on the 18th, now on the 19th I cant be connected until the 25th. Why has the delay increased? That's not as soon as possible, the equipment is all there, this delay is unacceptable, due to your cancelling my order!! Wtf??

• 
  Buffy Iles (@BuffyIles) reported 36 minutes ago

  @bt_uk I've just spoken to someone, the new order has now had to be cancelled and I cant order for 24 hours. Absolutely abysmal service, marketing ploy? You cancel my original order then double my charges! I'm now without any connection for over a week! Disgusting #badservice

• 
  Teabag (@Earl_Kay) reported 36 minutes ago

  @bt_uk Just so you know, you and your phone line are a useless pile of ****.

• 
  Buffy Iles (@BuffyIles) reported 37 minutes ago

  @bt_uk hi there, I'm very unhappy with your service, I arranged to change my services to a new address, should have gone live yesterday. Turns out someone, not me, cancelled that order. Now my package has virtually doubled in price and I've got no service until the 25th

• 
  The Racing Armchair (@RacingArmchair) reported 38 minutes ago

  @Lbartram @btsportmotogp @btsport They never replay the Quali. My sky recorded but didn’t catch the last few minutes. So I’ve not actually seen it. Had to Google it.

• 
  BigBriUK121 (@BigBriUk73) reported 43 minutes ago

  @UFCEurope @btsport broken jaw he will do well to win thhis

• 
  Average Bro (@Abodawg) reported 43 minutes ago

  Wtf @btsport I’m payin for ads and censorship #UFCLondon

• 
  Barry Davies (@baz6767) reported 46 minutes ago

  @CBLsupport your support is abysmal. I have sent you numerous messages and emails over the last 3 weeks with no reply! I can only assume your service is as poor as your communication, in which case you can cancel my order I have waited for 6 weeks and I’ll stay with @bt_uk

• 
  Laura@HSWorksltd (@LauraHSW2) reported 48 minutes ago

  @btsport we can't access the live footage for tonight's UFC. App keeps crashing on amazon fire TV 😨 help!

• 
  Nadine Matheson (@nadinematheson) reported 49 minutes ago

  @bt_uk broadband has been down since 1.30pm! No updates at all. What is going on?

• 
  Nicola Simpson (@nicnicnics) reported 49 minutes ago

  Bought @btsport ready for the UFC tonight… PS5 error message… Fire Stick freezing & going to a black screen. No issues with the internet as Netflix & Prime working ok. Does anyone have any suggestions apart from the usual reboots? UFC will have finished by the time it’s sorted

• 
  Let's Go! Ludlow (@LetsGoLudlow) reported 49 minutes ago

  @bt_uk on hold for 30:17mins just to be told my 90yr old father’s landline has been cut off due to unpaid bill. This, after he had been reassured bill was paid. Shocking treatment of the elderly & unacceptable customer service. Why do we have to put up with this?

• 
  Ryy (@ScotchPieRyy) reported 55 minutes ago

  @btsportufc @btsport Would help if your app was working to watch it…👍🏼🙄

• 
  Paul Philbin (@paulmphilbin) reported 56 minutes ago

  Incredibly lame from @btsport to bleep out that interview. Swearing is bad but guys knocking each other out is apparently fine 🤒#UFCLondon

• 
  David Yardley (@largerbaloo) reported 57 minutes ago

  @bt_uk what has happened to your customer service? My broadband is down due to a broken drop wire caused by @WeAreOpenreach engineer fixing a drooping drop wire next door. Appointment 15th no show. OK now 17th. No show. 18th no show! Sir defo 19th...16.30 now and guess what!!

• 
  Paul Slingo (@paul_slingo) reported 60 minutes ago

  Thanks for coming back to me @btsport (not!). You will be pleased to know that this will be the last time I wast my money on your rubbish app, I have left a more detailed review on the App Store #YoureWelcome @MotoGP you need to sort this out as you’ll lose fans due to this crap

• 
  Steve Stephens (@SteveSt73126236) reported 1 hour ago

  @R_J_Morrell @steviecruyff @btsport I support Liverpool you dope