BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: London, Normanton, St Helens, Warrington, Hackney, Birmingham, Glasgow, Hammersmith, Widnes, Milton Keynes, City of London, Liverpool, Camden Town, Wembley and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Normanton |
Internet | |
| St Helens |
Wi-fi | |
| Warrington |
Internet | |
| Hackney |
Internet | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Carney
(@paul_c55) reported
Incredibly bad referreing. #btsport
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Danny Howells
(@0707danny) reported
jermaine jenas and Owen Hargreaves competing to take Martin keowns worst Co-coms title. #btsport #MCIPSG
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Andy Phelps-Pubs Open Fully Soon 🥃🍷🍸🍺🍾🥳
(@AJPOnline) reported
2 weeks on the trot I try and watch the Football on @btsport and the site is down, You guys should not be given the football if you can not handle it.
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Robert Petrovai
(@RobertPetrovai) reported
@btsport what's going on with the online stream? Can you guys fix the refresh rate? At the moment seems to be 20 frames a year ...
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Emily Cee
(@emileecee) reported
@hendopolis @bt_uk And they'll tell you it's the phone line department's fault, who will tell you it's the broadband department's fault. I left them years ago and have had no trouble at all with EE if that's helpful (probably not!)
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Gurtej Drumline
(@GurtejM) reported
Jenas is the worst commentator I’ve heard!!! Rather listen to Martin Tyler and that’s saying something! #btsport
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Jord
(@MrHagyard) reported
@BarnesJoshThe @btsport Get a firestick lad and a streaming service 👌🏻
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Robo85
(@Robo85) reported
@virginmedia @btsport Any idea why I keep getting issues with btsport/Apple TV 4K on vm350? Keep getting vc526 error- happening for over a month.
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Claire T
(@needaphone) reported
@bt_uk So I would rather deal with twitter if I am honest . I don't deal well with talking on the phone , surely you have accesilibity help
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Joe Wilson
(@joewilson1989) reported
@btsport @btsportfootball come on!! I get people might have colds, but ******* snorting and sniffing down the mic every 30seconds?!! Move the ******* mic or get him off if he's that ill!
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K.P
(@PrinceKp87) reported
Please sub @jjenas8 at half time. My ear drums cannot take it anymore @btsportfootball @btsport please stop employing him. He is one of the worst pundits I've ever heard.
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Sean
(@Dioufy_) reported
@btsportfootball @btsport Please please please **** Jenas off 🙏
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Carole J
(@CShelemay) reported
@goodridgeAFC87 @btsport Don't know how he ever got a media job. One of the worst on TV.
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michael
(@michael31821962) reported
Jermaine Jenas “I just feel like PSG are having to take more risks”... They’re 3-1 down on agg... of course they are... do @btsport really pay this clown for this utter gibberish?!
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Mat Hopkins
(@MatHopkins2) reported
**** you @btsport your commentary is disgusting. Fernandinho fouling at every opportunity but you make out PSG pure dirt. #MCIPSG
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Arsenal Edits
(@ArsenalEdits) reported
Ugh, Jermaine Jenas (@jjenas8) is just so horrible to listen to. Chap just hasn't got the beans for this commentary lark. @btsport need to just listen to the fans and get him off live commentary.
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Carole Hagan🖤3.5%🇪🇺💙
(@carole_hagan) reported
@bt_uk Having experienced a huge number of scam calls on my landline I'm wondering if some of these callers actually work in some of your call centres? I recognised some of their voices!? I have BT broadband & they seem to know when I am on my laptop and interrupt the hub.
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Paul Monaghan
(@monaghp) reported
@bt_uk Hi. Does BT Mobile support the Applewatch e-Sim ?
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mark
(@goodridgeAFC87) reported
Jenas for love of god @btsport get rid of that idiot
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James Moss
(@UKEmpLawyer) reported
@btbusinesscare Still no sign of your engineer who I was assured would be with me by 3:30pm today. Atrocious service. I've spent hours chasing you - I get a different person each time & have to repeat everything each time as there's little/no internal communication. #BT @bt_uk
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peter
(@heathcottage) reported
@btsport Who is the idiot commentating. Has he swallowed the football cliche book?
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Chris Fray
(@ChrisFray14) reported
Great customer service by @bt_uk...not! I tell you reason for my call and then I am passed to the relevant department only for connecting agent to say “you’ve rang the wrong department..we’re business, not home”. #customerexperience #CustomerService
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Glenn’sAway
(@GlennSaway) reported
@bt_uk how can I resolve this problem? Hanging on phone for 35 mins, order placed in Feb for broadband, still not installed , you disconnected me from my previous provider 3 weeks ago? You don't message, you don't email, you don't call, you don't keep promises?
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Paul
(@MurphyPaul79) reported
This commentary team is as dull as dishwater. “JJ” is truly awful. I’d rather have Macca!! :-/ #btsport #MCIPSG
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cam
(@Gunstrikes) reported
Jeans is the worst football commentator of all time #BTSport #UCL
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Richard
(@ricwilboo) reported
@virginmedia 67 minutes on phone to kindly ask my mother be moved off £80 per month for basic TV, basic broadband & landline calls. Now a bargain at £63… if by bargain you mean 50% more than what @bt_uk charge me for same speed & same equivalent package. Shite service as always
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Chris
(@CMW2732) reported
@btsport trying to watch cityvpsg and oh my, can’t get ten seconds of actual play as awful lagging. Anyone else?
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Joshua
(@BarnesJoshThe) reported
Trying to set up a @btsport account on your phone isn’t even worth the hassle. Would rather never watch a game on the service then try again 🤕
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Robo85
(@Robo85) reported
@bt_uk @virginmedia Ot happens with Nowtv and btsport apps on the Apple TV 4K. BTSPORT has been particularly bad.
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Joe Wilson
(@joewilson1989) reported
@btsport @btsportfootball hey guys, one of your commentators on the city game keeps blowing his nose on the mic.....sounds like he's snorting some of that snow out there!! Fancy asking him to **** off away from the mic whilst he's doing it!!? Very annoying