BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, London, Ashford, Sunderland, Launceston, Gravesend, Bishops Waltham, Croydon, Nottingham, Manchester, Southwark, Oldbury, Plymouth, Caerphilly and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| London |
Internet | |
| Ashford |
Internet | |
| London |
Internet | |
| Sunderland |
Internet | |
| Launceston |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ronnie kray
(@broadmoorloon) reported
I wish @btsport would drop the PC woke shite and get rid of the female commentator. She is absolutely piss poor. Why cant women just stick to commentating on woman’s football #LEEEVE
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samuel gallagher 💙
(@samuelgallaghe2) reported
So @btsport take TWO lots of £25 off me and when i ring up - oh we are too busy go away yea real way to treat your customers bunch of freaking clowns. So not only are leeds losing i cant even watch them and get the service i paid for 😡😡
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⚒ Slaps ⚒
(@AcademyWHU) reported
@btsport have assembled a elite punditry team for the Leeds/Everton game i@ gonna turn radio commentary on load of woke ****! #Tossers
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DrRob 🕶️
(@wookieeMD) reported
@bt_uk @btsport why you get rid of the BT sport app on Windows. Now have to watch on Web site. And it's been poor tonight. Stopping loading etc. Unable to change stream quality aswell.
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Katie Bennett
(@katie_bennett7) reported
@bt_uk You have taken our first direct debit payment but we are still waiting for internet to be set up. It was activated on 19/08 but doesn’t work. An engineer is coming on 06/09 but surely we should be refunded for the period with no service?!
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Ben Jarman
(@benjarman__) reported
@frankieptaylor Location would get me... and I cancelled my BTSport login prematurely 🙄
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John Chaundy
(@chaundy_john) reported
@btsport The sound quality on BT Sport is awful
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Chris
(@MrChris62) reported
@bt_uk Hi, I’m trying to manage my mother in laws account but it’s not letting me in. Can you help?
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Cody Davies
(@CodyDav87278197) reported
@m_tbeck @btsport Literally just logged on to twitter see if problems .Chelsea game is terrible picture !
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Steve Turner
(@Stevesbricks) reported
@bt_uk GB26484943 when to internet as aerial service terrible. Picture pixelated and breaks up randomly all the time. 16 years with SKY no problem. Apps , devices no problem
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Maxp💙
(@Maxp_5) reported
Sat in an online que for @bt_uk as Internet is down again...third time this month. Whilst I appreciate the mini hub, getting through to get this activated and having to use it this often is getting silly.
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Devon Optimist
(@DevonRemainer) reported
@bt_uk Never got the call back from the BT Ireland guy I spoke to. No idea whether the refund has been processed. How do I escalate this to a formal complaint? Whole experience is utter rubbish.
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Jaysus92
(@jaysus1992) reported
@btsport 3 times it’s crashed during 1 game your app is shockingly ****!!
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@sharpy74
(@sharpy741) reported
@CWUnews Uninterrupted service for 23 months. BT and Openreach staff go on strike and today I’m unable to work as my Broadband has gone down. Coincidence? Luckily I’m within 35 days of contract end so order made with new fibre to property provider and I’ll be leaving @bt_uk
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Leon Hitchings
(@soulboyleon) reported
from
Brockworth, England
@CFCMod_ #SouChe #btsport #CFC Jorghino has been awful, on 2nd goal started to try and tackle then stopped! Embarrassing our club by acting like he had been shot not just tapped in head by a ball!!
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Dachshunds called Colin & Doris
(@SarahEAshley1) reported
@bt_uk all I want to do is cancel my contract with @bt_uk. All I want to do is give my 30 days notice! Unable to connect with anyone at BT. Will I be trapped by them forever? #BTsetmefree
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Steve Turner
(@Stevesbricks) reported
@bt_uk Anything through BT BOX terrible. Feeling burglared
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Phil Rogers
(@erase02) reported
@bt_uk where can I find your plans for the new service you'll be rolling out in my area? Currently I'm connected directly to my local exchange no FTTC/FTTP, presumably there is a plan if you're switching analogue off in 2025?
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young nudy stan account
(@thatshowidoesit) reported
@bt_uk No I still need help checking my order has been placed for my bt tv box
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DrRob 🕶️
(@wookieeMD) reported
@BTCare @btsport why you get rid of the BT sport app on Windows. Now have to watch on Web site. And it's been poor tonight. Stopping loading etc. Unable to change stream quality aswell.
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nickhumble
(@nickhumble6) reported
@bt_uk is there ever a time when your call centre isn’t “extremely busy” and the wait is less than 30 minutes!! I’d probably look at employing more people before you lose more customers due to your service
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Matt
(@m_tbeck) reported
HD broken tonight like lads @btsport? Game looks like it’s been filmed on a Nokia 3310
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Daniel Rogers
(@danrogers0203) reported
@VancityReynolds @Vanarama @btsport Yeah it's like the 3pm blackout, it's retarded I don't know who they think they are protecting because it's not the clubs and it's not the fans #GlazersOut
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Abbie Ruth Sharland
(@AbbeyGale99) reported
@bt_uk I got a new router today after I’ve had problems with the old one, but this still hasn’t solved the issue! I’ve been offline for 7 weeks now and I need to it to study my a-levels. Your service is getting really ridiculous now.
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Kegs
(@DannyK67) reported
Did the commentators in the palace game tonight win a competition? @btsport its absolutely ******* awful
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RB⭐⭐ 🇺🇦
(@RobButters) reported
@ChelseaFC @WhaleFinApp I'm glad the @btsport picture is awful because we are ****.
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Stewart Thurlow 🜃 🜄 🜂 🜁
(@StewartThurlow) reported
Hi @bt_uk, I’m trying to cancel my contract which ends on 07/09 but every time I try to ring you I’m told there aren’t enough operators to take my call. Can you please assist?
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KillerGortonsBettingSlip
(@GortonsSlip) reported
@VancityReynolds @Vanarama @btsport Ryan you've been involved in 'Soccer' two minutes, pipe down and stick to crap Superhero movies.
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RB⭐⭐ 🇺🇦
(@RobButters) reported
@ChelseaFC Picture quality on @btsport is awful.
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Soupy twist
(@RealSoupyTwist) reported
@btsport AAAARRRRRGGGGHHH No I ******* don't! All i did was watch the cricket in half time, and now you think I've got too many streams running. Logging out doesn't help. You have to sort this - either give us a way to kill all active streams or allow more streams.