BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, London, Hackney, Birmingham, Ashford, Halifax, Attleborough, Dartford, Hitchin, Eastbourne, Caerphilly, Southwark, Glasgow, Croydon and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Birmingham |
Internet | |
| London |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jacobwanjomo
(@wanjomojacob) reported
@England @bt_uk Philips played so much in the game, the problem in England team needs players that can move the ball quicker in passing
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josh_avfc
(@josh88_avfc) reported
@England @bt_uk Terrible performance, probably have to be Phillips maybe.
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Naim Khan
(@naimkhan513) reported
@bt_uk I was a BT customer for over 20 yrs and always had trouble with my broadband. Last year I changed to 4G by @ThreeUK for £15/month and have never been happier. You guys wanted to charge me >£40 for the same service.
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🦊
(@Hallam999) reported
@England @bt_uk Sterling?! Wtf!
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Cbill36
(@cbill36) reported
@England @bt_uk Man of the match ?? Terrible performance. I didn't think I would see a Hodgson performance again. Awful
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Grumpy County
(@GrumpyCounty) reported
@JimSummersNews @btsport They just don’t like us, which is fine. I don’t mind it. Could be down to us questioning their nonsense on here. There’s nowt wrong with that either.
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Anthony Wiltshire
(@antonwiltshire) reported
@bt_uk worst WiFi in the world Honestly always a problem always.
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John Thornton 🦁🦁🦁
(@999_John) reported
@England @bt_uk Get Mings ******** away from the staring line up
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Dan
(@mightyroyals) reported
@bt_uk @xboxuk I have added game pass to my bill, I have added the code given, will I need to put a new code in each month or does it just carry on until I cancel with bt?
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The Masculine Wombat
(@MasculineWombat) reported
@England @bt_uk as an england fan i can admit that was by far the worst game of the euros yet, southgate celebrating like he had just knocked croatia out to reach the wrold cup final was embarrassing.
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Dr Annie Byniaeth #FBPE 🇪🇺 #FBIW🏴
(@AngharadHafod) reported
@bt_uk Shame. Never mind. Better luck next time [whoever the opposition are]. And note to BT: perhaps check to what country your adverts are targeted next time.
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Amélie 🌘
(@LoveWillBreak) reported
@bt_uk internet has been super unstable since Friday yet the router is brand new so please sort your thing out 🙃
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Smithy
(@mike_smith83) reported
@EFCli4m @England @bt_uk Was our better defensive player making blocks and cutting out a couple of attacks(Did his job basically!)Walker was poor. Nothing special but other than Phillips I wouldn’t rate anyone above a 7 but Mings was Defo better than at least 7 of the others on show today.
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Sir Clint PhD Esq 😇🏴🇺🇸🦉
(@WACAW1867) reported
@England @bt_uk Phillips! End of. WTF is Rice on the list?
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Ben
(@Benscruton89) reported
@GreaseSZNN @England @bt_uk Wow a villa fan rating a Leeds player never thought I’d see it
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Smudger
(@Smudger7404) reported
@bt_uk Just a quick update. 4 days on the new hub 6 and not a problem at all. One reload on day 1 at 0130 for a firmware update but not a peep since. My work video conferences are the smoothest they have been in months! Thanks for a great service 👍
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Mark
(@Markind_0) reported
Oh hell yeah ! I love having my phone bill so damn expensive because of this so called super fast fiber Internet from @bt_uk with super download speeds of 100.5Kbps
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matt bristow
(@MBristow10) reported
@CarrickEra @England @bt_uk Robbed? They didn’t have a decent chance all came, calm down
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Anthony Wiltshire
(@antonwiltshire) reported
@bt_uk This is a joke though. Always a problem with the WiFi. Not strong. Always cutting out. Can’t wait to move company.
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roundthetwist
(@chris65431) reported
@EverythingBoxi2 @btsport That would be ppv and a much much better fight than that crap
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Smithy
(@mike_smith83) reported
@EFCli4m @England @bt_uk Unless I missed it the only player I saw out Pickford in trouble was Trippier when he headed it back blind
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Kim Farmer
(@Kikiminx19) reported
@bt_uk Still not able to view the full Harlequins v Newcastle match on the app, there is just a 3 minute highlight video. This is very poor!
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MoW
(@Mormegil_AMW) reported
@EFCli4m @England @bt_uk Poor you. Don’t have enough tournaments under your belt. Watch tik tok.
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Sandie Barrick
(@SandieBarrick) reported
@England @bt_uk Sterling he never stopped running 🇬🇧🇬🇧🇬🇧
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Robbie
(@RobbieT7) reported
@its_me_axad @England @bt_uk Had a good game.... wasn’t MOTM, but wasn’t awful by any imagination.
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Dr Tim Heywood
(@DrTimHeywood) reported
Relative with falls/panic alarm. Not able to make outgoing calls for 5 days now. @BTOpenreach1 not responding to appointment requests from @bt_uk - safety issue. How do we get some movement on this? @Ofcom ?
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Jodess
(@JfTimmis) reported
@bt_uk My WIFi Is crap, I paid £25+ a month for below average internet, I can’t even get a decent connection in my bedroom(which btw is 20 steps ) from the router in the front room, it’s unacceptable this isn’t the first time I’ve mention this problem. YET NOTHING HAS BEEN DONE!!
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DeanAtkinson👓
(@DeanAtkinsonMBE) reported
@England @bt_uk A toss between Phillips and Kalvin. The experienced players were poor, very poor. Time to phase out Walker and Sterling and Kane has obviously got his mind on other things like his club future
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Ivan Ornelas
(@IvanOrnelas2) reported
@its_me_axad @England @bt_uk Even when he has a good game can’t do enough to satisfy people damn