BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Blackburn, Bristol, Birmingham, Leeds, Stourbridge, Glasgow, Ealing, Normanton, Slough, Hackney, Newmarket, Southwark, Wembley and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
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| Blackburn |
Internet | |
| Bristol |
Phone | |
| Blackburn |
Internet | |
| Birmingham |
Internet | |
| Leeds |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy Agency Guy
(@GrumpyAgencyGuy) reported
@ArvindHickman @AS_Goodstuff @btsport Didn’t pick Anderson and Broad on green swinging wicket, didn’t pick a recognised spinner on this one. Aside from not having talented enough players, we also have a very poor captain.
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Gary Evans
(@BoutrosBoutrosG) reported
I’ve never been happier with my decision not to subscribe to @btsport #Ashes 🙈🙈
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Press Start
(@pressstart_hq) reported
@btsport Please fix your Samsung TV app. It’s awful. The worst app bug I’ve ever seen - showing a still of live action for a second before return to the start of the programme when selecting “Watch from start”. No fun when you know the score. #ashes #AusvsEng
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canarywharf1tony
(@Tonyhaigh4) reported
@btbusinesscare This is pathetic after sales care , I left BT 22 years ago and I thought I’d give em a try to see if you have Improved but still just as bad .I placed an order for full Fibre to the premises and was told that by BT on phone, but what I got was fibre only to the CABINET U LIE
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James Morris
(@laser72) reported
@bt_uk It wasn’t anything to do with cancelling Sky. According to your salesperson it was apparently because because your new digital phone line service couldn’t accept the old copper wire-based number for some bizarre reason 😠
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....Daydreaming....
(@GusSaunders) reported
@bt_uk Hello Aideen I will send that over now. Just to let you know I already have a mini hub from a previous issue with yourselves. Hopefully this can get activated again if there is no solution.
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setay
(@smallheathan) reported
@BlueTone65 @btsport I’ve given up watching, they don’t come to see me when I’m bad (the cricket that is) I’ll be at Nonwhiteburn
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Robert
(@reastty) reported
@bt_uk Hi Jordan, thanks for the tweet, I haven’t contacted customer services yet but will do today.
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benstanners
(@juniorstanbrook) reported
@btsport the crickets bad enough without having to listen to 3 droaning aussies chatting ****. Change it up. #ashes
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....Daydreaming....
(@GusSaunders) reported
@bt_uk wait all week to have a day off for the router to be constantly blinking purple/pink. Seeing as I’m not incompetent I have done all suggested resets and trouble shooting actions. Please update me on how you will reinstate my connection today.
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Benjamin Ward
(@BEEandN) reported
@bt_uk I have just moved house and wasnt aware I had to send back my bt wifi hub and with having to move my things out last minute and back in with my parents £50 fine really isnt something I can handle at this time of year 😫 help!
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Richard Whitehead
(@Richw1677) reported
@trillb19 @johnwright15 @btsport I know this is crap, but the T20 team gets more runs in 20 overs than the test side who have unlimited time to bat
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Joew
(@Joew18561664) reported
@btsport @btsportfootball can you fix the sound on the a league game, keeps dropping in and out
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canarywharf1tony
(@Tonyhaigh4) reported
@btbusinesscare @johnmooredge This is pathetic after sales care , I left BT 22 years ago and I thought I’d give em a try to see if you have rehabilitated but still just as bad .I placed an order for full Fibre to the premises and was told that by BT on phone, but what I got was fibre only to the CABINET
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Steve Bland
(@blandsteve) reported
Only thing worse than England’s batting is the Aussie comms. There must be enough of a team over there with @bbctms for @btsport to cobble something together from the ground rather than take this garbage.
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emma dickson
(@emskidickson) reported
@bt_uk Apparently, according to sky, there is an issue with BT broadband that is affecting downloads with sky?
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Murugan
(@muruganprasath) reported
@bt_uk Thanks for this, it is 5th time, cancelling all my work and wait for engineer, but without notification engineer will not come, I loose my other works.i am really disappointed again, since almost one month from BT, you couldn't arrange one engineer for service to fix problems.
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Peter Kelman
(@KelmanPeter) reported
@btsport why have we to listen to so many arrogant horrible Australians on the cricket
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Dave Brown
(@DaveNewcyBrown) reported
Matt Smith is perfectly capable in other situations- but presenting the cricket isn't for him. He's lacking some of the basic understanding and making mistakes that really don't help. Poor decision from @btsport
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Simon Brewer
(@SimonBrewer20) reported
@johnwright15 @btsport He would put out the same old crap.
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Zhris Zowen
(@zhriszowen) reported
@btsport Why Aussie commentary on the Ashes? It's awful, truly awful. Even calling it Fox cricket. Couldn't put a commentary team together? #AUSvENG #Ashes2021
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tori magill
(@tori_magill) reported
@bt_uk On hold for the technical support team but the line keeps cutting off as have no broadband or reliable phone line. The troubleshooter won’t let us change the number to call us on either. Date to fix it is now back to Christmas Eve. Since 12 Dec? We want to speak to a human.
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Simon Labrow
(@Simonl66) reported
@bt_uk Once again you make a promise then break it. I returned router having called first and being assured will be traced via code on back, now you are charging £50 claiming not received. Customer care?
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canarywharf1tony
(@Tonyhaigh4) reported
@btbusinesscare This is pathetic after sales care , I left BT 22 years ago and I thought I’d give em a try to see if you have improved but still just as bad .I placed an order for full Fibre to the premises and was told that by BT on phone, but what I got was fibre only to the CABINET, U LIED
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Murugan
(@muruganprasath) reported
@bt_uk Thanks for your call, today 18th I wait for the engineer to come and fix my problem. But he didn't came and i got message QubeGB saying engineer not available to come today. When I call them they said, they can't come and if need they will re arrange.
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tori magill
(@tori_magill) reported
@bt_uk Hi @bt_uk. Please help. Losing the will to live. Have been reporting a fault since 12 December. Have no phoneline and broadband is flashing orange. Troubleshooter doesn’t work, bot doesn’t recognise the number and when you try to call out landline it is apparently engaged.
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Kevin Garside
(@GARSIDEK) reported
Brittle English batting is bad, but not as low in standard as baying Aussie commentary #BTSport
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GS
(@Georgesallitt19) reported
Im sorry, but it’s really poor that there is no English commentators on @btsport #Ashes
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J Alex
(@JordAM1988) reported
This Aussie commentary is so bad @btsport please can @SkyCricket get the next ashes series 🤞🏽
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canarywharf1tony
(@Tonyhaigh4) reported
@btbusinesscare This is pathetic after sales care , I left BT 22 years ago and I thought I’d give em a try to see if you have rehabilitated but still just as bad .I placed an order for full Fibre to the premises and was told that by BT on phone, but what I got was fibre only to the CABINET