BT (British Telecom)

BT (British Telecom) Outage

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

BT (British Telecom) problems in the last 24 hours

The following chart shows the number of reports that we have received about BT (British Telecom) by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

BT (British Telecom) Outage Chart 09/19/2021 16:30

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Most Reported Problems:

  • Internet 66.30% Internet
  • Wi-fi 11.31% Wi-fi
  • Phone 10.60% Phone
  • E-mail 5.70% E-mail
  • Total Blackout 4.11% Total Blackout
  • TV 1.98% TV

BT (British Telecom) Outage Map

The most recent outage reports and issues originated from Manchester, Birmingham, Buckingham, Dorchester, London, Totnes, Glasgow, Blandford Forum, Southampton, Slough, Bristol, Witham, Croydon, Kettering and Canterbury.

United KingdomLondon Internet
United KingdomSlough Total Blackout
United KingdomManchester Wi-fi
United KingdomBirmingham Internet
United KingdomBuckingham Internet
United KingdomBirmingham Wi-fi

BT (British Telecom) Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Tommy93260644 Tommy D (@Tommy93260644) reported

    @bt_uk Wireless. It’s absolutely terrible. It affect my ability to generally search things on the internet, the stream football, music and do Zoom/teams meetings.

  • jeremysmith98 Jeremy Smith (@jeremysmith98) reported

    It really is unbearable settling down to a promising PSG vs Lyon and having to endure Jonathan Pearce and Clive Allen. Come on @btsportfootball @btsport - please show Ligue 1 and its fans some respect and do better.

  • MrGisepi92 Gilly (@MrGisepi92) reported

    @btsport whats with the really bad audio regardint the commentary on the PSG Lyon game? #btsport #PSGOL

  • TonyMcKen Tony McKenna (@TonyMcKen) reported

    Hey @bt_uk , remind me again why I'm paying over £50 per month for truly awful WiFi?

  • Wis3y Sean (@Wis3y) reported

    @natslavenx I get **** all with @bt_uk

  • af9FN af9 🇬🇧 (@af9FN) reported

    Hello @bt_uk I am just writing this tweet to tell u to tell u fix ur ******* network u shity company

  • RossCampion4 Rosscopicotrain (@RossCampion4) reported

    So @bt_uk my patience is dropping with you guys daily, I thought sky were bad but you’re starting to take the crown. Literally the entire switch over has had s issues since the beginning and it’s starting to REALLY get on my nerves

  • JMitchell_4 Jonathan Mitchell (@JMitchell_4) reported

    @bt_uk Whole hub has turned off and on now about 6 times in the last hour I’ve reset it 3 times problem still going on it’s been like this for the last 4 days

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported

    @btbusinesscare So here we are almost a month later and @BTBusiness @btbusinesscare are really proving their incompetence. Still no broadband. All talk and apologies. No action. Hopeless. Never will I choose them again.

  • zedaiahtimms_oE zedaiahtimms_of_England (@zedaiahtimms_oE) reported

    @ICDb_tv And again the commentary audio is behind the pictures. Come on guys its not a rocket science fix ! sort it out #btsport

  • RossDonoghue Ross Donoghue ⭐️⭐️ PSN: Lycandon (@RossDonoghue) reported

    @bt_uk Once I am able to log in, through my VERY slow internet at the moment, i'll provide you with it.

  • whatwoodersdid Whatwoodersdid (@whatwoodersdid) reported

    @bt_uk terrible service - on your recommended we switched to digital phones, as a result we’ve not had a full working landline for over 10 weeks and none seems fussed about fixing it - need a working landline urgently for elderly mother to contact us - how do we escalate this?!?

  • RossDonoghue Ross Donoghue ⭐️⭐️ PSN: Lycandon (@RossDonoghue) reported

    @bt_uk I text that every 2 months when problems occur like clockwork. You send out an engineer, I take a day off work and he claims nothing is wrong and leaves. It goes back to normal for 2 months and repeat. I need the wiring checked.

  • katteee7 Katie Franklin-Shaw (@katteee7) reported

    @bt_uk bio we connect for good… er not atm we’re here to help …also not 🤬🤬🤬no WiFi all day a whole days work lost…..

  • helen_abnett Helen Abnett (@helen_abnett) reported

    @bt_uk Thank you. They keep on being promised a callback but it never happens. Eg someone was due to call my dad between 6pm and 8pm last night. No one did. Can you guarantee someone will phone this time?

  • helen_abnett Helen Abnett (@helen_abnett) reported

    @bt_uk The problem is definitely not fixed. It is an infrastructure issue. The fibre connection has been severed. They have no internet or landline. Please mark the issue as not fixed.

  • thedombarry Dom Barry (@thedombarry) reported

    DAZN interested in acquiring BTSport. Can think of nothing worse than watching more sport broadcast via a truly awful platform.

  • pisskink38 *** eater he/she/they (@pisskink38) reported

    @bt_uk FIX YOUR ****!!

  • helen_abnett Helen Abnett (@helen_abnett) reported

    @bt_uk My parents, in their late 70s, have been without phone or internet for four weeks now and no-one from BT seems able - or interested enough - to fix it. No-one has any answers. People keep promising to call back and don't. Can someone help?

  • pierrev1z1 tankv1z1 (@pierrev1z1) reported

    @bt_uk They don't need to help me, all you need to do is let the department know, it's in your company not mine, why should I have to waste my time on the phone to highlight something to a different "department" within your company, that is a pathetic reply.

  • RWT15 Rob 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷 (@RWT15) reported

    @bt_uk hi, having been in my new home for 2 months I've noticed the WiFi signal is not great in some areas. What options do I have?

  • makesometime_ Zoe P (@makesometime_) reported

    @bt_uk hi there, Internet down in HP17 for the whole day so far and the website says 'Sorry we can't provide a fix date at the moment.' which is a bit alarming! Can you provide any further info please?

  • BrennanFlanders Brennan (@BrennanFlanders) reported

    @bt_uk can you help, our Internet isn't working and the hub is showing a solid orange light. How can we fix this

  • nailheadparty 📻 GRAVEYARD MAN (@nailheadparty) reported

    @btsport can you turn down the ear-splitting techno over Europa League Goals Reloaded and similar? someone has to subtitle these programmes, and the commentator is barely audible

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @bt_uk So because I’ve gotten 470 ONCE in an entire week, it doesn’t class as a fault? That’s absolutely pathetic. Had more problems with this than i did in 9 years with Virgin, the sooner they get in this area the better👍🏻👍🏻

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @bt_uk I’ve never got better than 470, even with ethernet

  • PDissadent #ShutElbitDown 🗝️🇵🇸⚖️ 🏳️‍⚧️Ⓥ (@PDissadent) reported

    @bt_uk Own the problems that are your remit and get them resolved now.

  • _Ezroar_ Ezra ~ PLANET HER 🪐 (@_Ezroar_) reported

    @bt_uk No, the problem still exists

  • ReedHoniton Colin Reed - Moron Intolerant 💙 #NHSblueheart (@ReedHoniton) reported

    @bt_uk Sure, no problem

  • thecrayolakid89 findis89 (@thecrayolakid89) reported

    Phoned up to cancel my @btsport subscription due to them losing Scottish football and the Bundesliga,and the agent on the other end was surprised that I don’t want to keep it so I could watch the EPL. Not everyone wants to watch the most over rated league in the world.