BT (British Telecom) Outage

Here the football on @btsportfootball is shit but the adverts are brilliant 😂😂😂😂😂 @btsport @btsportscore

@btsport trying to bum up this #braga team ok the park is shit but come on !!!!

@btsport get Rob McLean to ****

@eddybr1991 @Donovag @BTVision @BBCiPlayer @bt_uk .thanks! Maybe I do. @bt_uk please help. I have no #BBC

@BTCare I am a new BT customer and my brodband services was meant to start on 14th feb. But its’s been 6 days and still I cannot access any broadband services yet. I regret now my decision to leave @virginmedia and join BT. Total Disappointment

@bt_uk That says there are no issues.

@bt_uk - Any chance of you fixing our landline / internet. We have reported the fault on 15.02.20 and it’s still not fixed. Your app and emails say different things both incorrect and live chat is hopeless. Trying to make a complaint impossible 😡😡😡

@btsportfootball watching BT Sport without HD pack. BT are definitely sending a bad picture to make us upgrade and spend more money. The picture never used to be this bad. Equipment is fine by the way. Will be cancelling after contract. #btsport #EuropaLeague

@btsport @btsportfootball £36.49 per month for this ‘HD’ match. Picture is awful!!!! #OLYARS

@marctsmith @btsport BT quality is sooooo bad

@msplested @btsport I have HD and it’s bloody awful! £34.99 per month!!!!!!

@btsport why is it everytime I go to the website, even if I have the "remember me" box ticked I still have to login Every. Single. Time!!! This needs to be fixed!

Stg just gonna leave @bt_uk if the internet don’t improve genuinely atrocious and worst experience I’ve ever had promised of fibre for 2 years just wont get done lmao

Does Robbie Savage have a problem with Ian. Lost count the amount of times Ian has expected a reply to a question and it's just silence from Savage. #btsport 😏

@bt_uk @JonBaylis Feel your pain. Engineer played with my router - online - which might help. I may give it a try tonight but I’m not hopeful.

@bt_uk Massive shout out to chloe from the N. Ireland call centre she managed to help me get back into my emails... No course work lost #FantasticCustomerService #KeepUpTheGoodWork 💙

@bt_uk You know what would be really useful...advisors telling people that by manually doing another update you can fix it (worked for me at least). cc @KernowChris @thejarv

@bt_uk what is going on i get weak signal message then half my channels mainly the bbc ones are black screens no matter how many times i relog still black bloody screens can i cancel my contract if i am not happy better yet my tv licence has i only get bbc on hd

@KernowChris @bt_uk Just had it confirmed on the live chat there is a major incident that will be fixed in 24 hours. Yet they still haven't updated that page. Left hand not knowing what the right is doing.

@btsport please please fix your app as I’m having to listen to a very grumpy boyfriend not getting to watch the football 😂

@bt_uk Ok but having checked the BT forums it seems this is major incident someone was chatting for 90 minutes and got nowhere. Assume the update is related to the Now TV launch but has major bugs!

@bt_uk Can you update us about the issue where lots of tv viewers have lost all thier ip channels

@bt_uk @bt_uk we reported the problem 2 days ago and nothing has happened

WTF BTsport turned away from the green brigade tifo!!....let's go Celtic...HH...💚🇮🇪

@bt_uk Come on put an announcement HERE out about this major incident.

@bt_uk We’ve reported the problem and they said an engineer would be sent out in the next 2 days. Yet nothing has happened.

@bt_uk our contract has ended... for broadband... deals are naff for us on the app.... found cheaper as a new customer... why wont you honour that price for loyal customers!!! Frustrating!!

@grifted @WesHerron2 @WWENXT @btsport @WrestlingDaze It's nothing bad I'm trying to loose weight I've always been big but I put so much weight on when my dad was diagnosed with cancer and then when he died I've decided I need to get fitter

@JamesCh80413518 @WesHerron2 @WWENXT @btsport @WrestlingDaze Fingers crossed nothing's wrong but losing 3 stones could be good and bad hopefully not bad

@bt_uk 0800 800 150 says there's a major problem at the moment Will standby for developments

Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!

Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!

@JamesCh80413518 @WesHerron2 @WWENXT @btsport @WrestlingDaze Cool back at work tonight but will be watching Smackdown tomorrow hopefully that doesn't cut out at the end 🤣🤣

@grifted @WesHerron2 @WWENXT @btsport @WrestlingDaze Sucks tbh u didn't miss much with nxt wasn't that gd aew was way better last night

@JamesCh80413518 @WesHerron2 @WWENXT @btsport @WrestlingDaze Was working last night this was the first chance I got to see the show and this happening at the end is very poor.

@bt_uk You should have something in place so people can have Internet prior to the engineer. Coming and give customers a certain amount of time before an eng has to come and if they exceed it any issues after should be paid for by the customer on top the bill

@bt_uk I phoned them. Again not willing to help!!

@bt_uk Yes I can Log in again but then two three days later I get another text for another email but when you log in to do it we have to change all the password again not just that one with the problem

God knows. All I do know is, @bt_uk have been charging me £120 a month for a service their competitors would be ashamed to offer for £50 . . . More fool me, I suppose!

Haha now @bt_uk are a joke go to. Order broadband cant have it till an eng has been to check the phone line yet I know its fine I've checked this myself u think they would be able to activate first then have a eng come is a joke no wonder broadband in the UK is so bad

Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport

@bt_uk Already spoken to Openreach who won’t deal with it as the broken BT BOX is on residential property. I’m afraid all this conversation is doing is repeating the farce.

@hthfc4 @SpursOfficial Spurs creating a bad atmosphere for true fans, club seem to be willing for tourists who are on their phone for a whole game instead of passionate fans! @btsport @SkySports @SpursOfficial @BBCSport @ITVSport @THSTOfficial @premierleague @FOXSports @NBCSportsSoccer

@bt_uk I cannot get over how bad your new logo is.

I have never come across a company such as @bt_uk you are beyond a joke. Numerous calls with your staff where I've been told lie after lie. I've been promised communications, promised appointments. I still have no fibre to my home and not once have I been contacted.

@bt_uk You need to send an engineer at a specified time, most businesses offer a ‘first appointment’ option. I’m not taking even more time off work so you can sort out your problem.

@bt_uk Never mind it’s sorted Nicola, 👍 just to get my mobile number moved from @O2 to @bt_uk

@bt_uk I have not been a BT customer since 2007. I've had my email since 1995.

@bt_uk I know my internet is just bad. Had high level engineers investigate to be told it is what it is. Only one PS4 can play at a time and no one else can stream. Just peeves me off every time I see your advert!

@bt_uk your customer service help chat has actually been useless, third time I’ve been in contact now since beginning of January and this issue has still not been resolved 😩

@YouCanTitter @bt_uk Service is non existent. Fault finding site suggests ringing to report the problem. Which is slightly difficult when your lines are down and you have no mobile coverage either.

@BeastofBacton @bt_uk I remember a time when an engineer would turn up the same day or next day at the latest, different service these days entirely!

@msmith850 @Wolves @RCDeSports @btsport Bring your big coat, it’s lashing down 💦💦

@bt_uk This is ridiculous. I have shown you government documentation that says consumers must contact BT or KCOM. I contact you and you fob me off! Problem for you is I wont back down. Local MP and Ofcom will be contacted. Good day.

@bt_uk I am having difficulty activating my new BT account and I am not happy with the customer service that I have received on two separate calls. Please send me a direct message so I can explain further because I need to activate account. Many thanks. Stuart

@btsport They looked fed up tbh, they milk and milk and milk it, just get it done ffs! This Vegas stuff is awful for us in the uk and end up not watching it as a result.

@bt_uk Hang on, you're the provider! I want someone directly working on the USO to get in touch please.

@btsport Staged shit dead sport

@btsport Would never say it to their face but both look like muppets and it gets a bit boring stage managed prezzers

@bt_uk shockingly poor service from #BT. Been without a phone, broadband and TV for almost a fortnight. Promised an engineer would fix it by last Friday - nothing; promised Monday fix - nothing; promised yesterday - nothing. HELP! #Disgraceful