BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: London, Peterborough, Glasgow, Belfast, Bedford, Waltham Forest, Hounslow, Hackney, Bicester, Shipley, Skegness, Manchester, Walsall, Croydon and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Peterborough |
Total Blackout | |
| Glasgow |
Wi-fi | |
| London |
Internet | |
| Belfast |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Benas Grigisas
(@B3nas) reported
Once again @btsport app has failed me, not able to cast a UFC287 replay on chromecast this morning, how hard is it to just fix the issues so people can watch the content we pay for. #failed
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Adam Toner
(@AdamToner15) reported
@bt_uk Hey BT, I have had no broadband for a week: 1. You insisted I upgrade to full fiber. 2. OR took down my working copper & installed fiber which has never worked. 3. Endless calls with customer service, still no broadband a week later!
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Aman S™
(@Aman_S86) reported
@BTCare Still not working. Are you?
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David Campbell
(@campbers1) reported
@bt_uk Yes. The fault arises regularly around 8.30pm. Engineer came a week ago and fitted new box and router. The problem seems to be elsewhere, but we can't tell where. Frustrating
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Josh Wilson
(@joshmarkwilson) reported
@btsport any chance of you actually adding the full UFC 287 replay considering we pay a ridiculous amount each month for the service? Every other week we have the same issue with errors during playback and this time the event has been taken down completely. Terrible service.
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Nothing man
(@Digitalpeeve) reported
Hey @btsport, I'm really frustrated with your sports app spoiling #UFC fights by revealing the winner before I even get a chance to watch. It takes away the excitement and anticipation! 😩your thumbnails are the worst spoilers ever.
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🐐FAZ🐐
(@fahren_berlin) reported
@Baldock77 @RowdyRobC @btsport The apps been shite recently, it’s what I’ve been using it years to watch it in the morning without staying up till 5am but the last few weeks it hasn’t been working properly, real shame they haven’t sorted it because that **** costs me £30 a month
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andreas wheeler
(@andreaswheeler) reported
@BTCare I’m not going to spend a bank holiday on hold to god knows when trying to cancel a service . It should be available online to cancel, it’s the 21st century.
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Nathan
(@Baldock77) reported
@RowdyRobC @btsport There was an issue mate. It was 10am and hen I checked. Should of been in by then.
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David Campbell
(@campbers1) reported
@bt_uk once again our BT Broadband has let us down. Trying to watch the Masters and ruined by Internet outage again. Final straw. Cancelling BT tomorrow. Unreliable and frustrating.
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🤴🏿
(@EastsideNugg) reported
The UK needs a better streaming service for the UFC than that dog **** from @btsport smfh
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Ann Davies
(@DaviesReadman) reported
@bt_uk BT guy eventually showed up. UK support were lovely (but there are some training issues), just really hard to reach them. 94 year old without a phone for days. Did you fix your email? It sure Cornwall county planners want to deal with cross BT customers
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Matt Webster
(@matt_web1991) reported
@arielhelwani I wouldn’t know because on @btsport it just cut out what he was saying with crowd noise 🙃
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oli
(@oli15868440) reported
@bt_uk @AMLW212 Any chance of a refund this month as I’m not getting the service I’m paying for?
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AFCBailey
(@baileyxfree) reported
@bt_uk ye we’ve recently upgraded our wi-fi and it’s been terrible
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Spike
(@SpikeProtheroe) reported
@bt_uk we have no broadband and no phone since joining BT 11 days ago. Help!
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Fat Gandalf 🇵🇸
(@30pLeeAnd) reported
@Dan_Mason22 @btsport Poor planning.
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PETER PRICE
(@PETERPRICE181) reported
@edjenx Made the mistake of starting to watch it on itv1. They just cannot do rugby commentary and the woman’s voice is awful. Thank goodness it was on btsport - even though Healy was trotting out his nonsense! 😳
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Pat Allen
(@lochgarman1798) reported
In spite of being 14 points down on the scoreboard this was a great win for Saracens according to @btsport How on earth they persist with that total **** Austin Healy is beyond me. #LARvSAR
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Zoe Louise Oliver
(@Bbwzoe86) reported
@bt_uk Is your service down because I have very slow internet atm
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BT Business Care
(@btbusinesscare) reported
@TheBeesKeeper62 As this is not a BT Business account I'm unable to support you on this channel, please reach out to BT residential directly at @BT on the Facebook, or @BT_UK on Twitter. Allan C
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Ash Roberts-Holland アシュリー
(@ntwitoutafghtx) reported
@evilsltd @danawhite @btsport Now then mate! i watched it on the app last night no problem and I’ve just put the replay on there to check! might need to talk to someone as it might be an account issue or something
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Alex Smith
(@Smallalex981) reported
@bt_uk been a customer for 24 months, now out of contact, new contact deal £56 a month. Asked for the £45 a month deal for 900 Fibre but refused as I've been a customer for 24 months. What the hell going on here?
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Adam Manktelow 🤩
(@MankyArs1) reported
@btsport ref is awful! Sure he isn't French?
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Tom
(@DCFC_Tom91) reported
@btsportufc @btsport how come UFC 287 replay was listed this morning but now has been taken down? Paying silly money for BT Sport mainly for UFC only to find out I can't even watch it. You missed the main event last time. This is shocking
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Posh Boy MMA
(@poshboyMMA) reported
@btsport @bt_uk it’s nearly 6pm and we still don’t have ufc 287 on the app? This is such abysmal service. I’m sure I won’t be the only one asking for a refund on this months service.
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43.03s
(@ManqobaLG) reported
Never ever invite the drunkard Danny Murphy to the studio again. The clown offers viewers nothing. @btsport @SuperSportTV @premierleague
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Andy Roden
(@AndyRoden4) reported
@btsport where has the UFC 287 full replay gone ? It was there this morning. I’ve just sat down to watch and it’s vanished .. with only highlights.
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S.A
(@SA01189711) reported
@LeeMMA01 It been like this for a while now feel like ever since the @tnt rebrand announcement the app has been awful,sort it out @btsport
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For Rucks Sake
(@RucksSake) reported
I’ve caught up by other means now after having it spoilt by @btsportufc but from what I can see only the prelims available so far on BT at the moment? That’s pathetic @btsport sort your **** out else you are going to lose the custom of UFC fans