BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Hinckley, Manchester, Birmingham, Cardiff, Norwich, Newport, City of Westminster, Bristol, Barnet, Glasgow, London, Ilford, Southend-on-Sea, Haslemere and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hinckley |
Phone | |
| Manchester |
Internet | |
| Birmingham |
||
| Cardiff |
Internet | |
| Norwich |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mitali Kelly
(@MitaliKelly) reported
@afosterturner @bt_uk Another resident here looking for a resolution @bt_uk
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Jo Taylor
(@joste64) reported
@bt_uk We have all done that several times abs engineer is coming again on Tuesday but we keep being told we are the only people with an issue!
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AJ
(@nufcaam) reported
Jermaine Jenas is an absolute disgrace. He can’t even hide his personal feelings @mrjakehumphrey @jjenas8 @btsport. Come speak to fans yourself Jermaine and learn something son, instead of spitting so much stupidity out of anger. Clueless, hateful idiot. #nufc
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Richard of Hollins💙
(@meer_salt) reported
Apologies to @BT, my broadband issues are entirely down to the tremendously unhelpful folk at @btbusinesscare and their capitalist overlords
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Martyn Duffy
(@Duffcakes87) reported
@bt_uk @OpenreachHelp apparently one for you to look into? No issues according to bt via their website but multiple address in 1 estate with no internet and in various surrounding areas.
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OfficialMickTee
(@Tullic) reported
@ljbotch honestly my stream finished on BTSport after the footy so missed whats being said on BT..but switched over to @bbc606 and SB said that on there.. I couldnt believe it. Hes slow and always goes down too easily
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Geri Gallacher
(@gerigallacher) reported
@bt_uk internet issues in Glasgow G31 area. Internet down since 10pm!
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Matt Lansdown
(@mattbrislanny) reported
@NUFCNews24 @mrjakehumphrey @btsport The games' a right off after that 3rd goal, I hate the bloke but its not the worst idea now keeping miggy and ASM fit for the next game where we might get something
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Gibbo
(@JackGibbons23) reported
@bt_uk Our BT wifi was setup in November and it’s been awful! constant buffering and signal is non existent in areas of the house
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Damian
(@Damian85705097) reported
@Duffcakes87 @bt_uk Is this connected to the work currently being done on Abercromby Street? G31 and my internet has been down since 10 as well.
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JMF Aquatics
(@JustMyFish1) reported
@chidi_ogo @bt_uk Maybe because they rely on word-of-mouth they do not advertise. But they are 1 million times better than BT also better than sky. There better than any broadband you can think of there based in the UK you talk to a British person if you have any problems which is very very rare.
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Ffamran Mid Bunansa
(@Ecatonchiro) reported
@bt_uk "We connect for good. We're here to help". Brixton broadband is down. A company so big they don't offer support after 8pm and no one to send to fix issues before (maybe) Tuesday. #scam #unreliable
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STOKEY
(@stokeyrd) reported
@TheSecretScout_ @btsport 33 loses and 9 player this wolves teams is bad bad
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Jo Taylor
(@joste64) reported
@bt_uk We are Plusnet customers - the problem is due to the BT exchange and Sky, Talk Talk, BT, Plusnet customers are all reporting the same issues so how come BT aren’t owning up to a major issue in our area. This has been like this for a week.
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Name&shame2
(@Shame2Name) reported
@bt_uk my broafband is DOWN!PLEASE FIX it's 2021..
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The Mags
(@TheNUFCMags) reported
Pretty sure if we were sitting comfortably in the top half of the premier league we wouldn't have an issue with Steve Bruce. All we want is success and we a million miles away from that at the min. #BTSport #NUFC
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Anhar miah
(@anharmiah25) reported
@jjenas8 in commentary and there’s actually more excitement at a funeral than listening to this guy commentate. @btsport please do the world of football a favour and get rid of this clown and never get him out in commentary again #btsport #premierleague
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Steven Coulter
(@weecoulter) reported
@gerigallacher @bt_uk Down for me as well and I'm on @TalkTalk. Only just went off 20 minutes ago or so though, so not sure if it's a coincidence or the area has a big issue
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Ffamran Mid Bunansa
(@Ecatonchiro) reported
@bt_uk "Local" service issues? Are you guys dumb? Thousands of report sent in the last 24 hours. Most of London is down and you guys are a complete joke in how you're dealing (actually not dealing) with the ongoing faults. Changing provider next week. #notconnecting #notsupporting
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Jason
(@eyesonjason) reported
@bt_uk are there any known issues with BT TV? Our box guide/services are running very slowly, some apps won't load (and a "TV error" comes up when trying to update apps - but no error code). Everything up to date (according to box). Any help/suggestions appreciated.
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adam
(@adamplews1) reported
@MrBuck89 @btsport lol pipe down. in all fairness martial had a stinker. av heard 2/3 good things about us this whole game.
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Stephen Curry 💙
(@StephenCurry11) reported
@btsport @mrjakehumphrey it’s got nothing to do with Bruce being an ex mackem. He has the worst record in premier langue history.
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Annette Montgomery
(@Annette84097402) reported
Is there currently an issue with @bt_uk as my internet is not working thanks
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Miss Wishart
(@cwishageo) reported
@bt_uk @Duffcakes87 Mine is down too in G31 but your website says there’s no issue 🤔
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Sian Dickson
(@dickson_sian) reported
3 points above relegation, on the back of 3-1 defeat, apparently “Newcastle fans will be happy to hear” that Paul Scholes, ex footballer, never managed by Steve Bruce, never played for #NUFC, thinks “we’ll be ok” Eh?!?!? Sort it out @btsport Shocking “analysis”. #MUNNEW
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honore De Balzac
(@AleicaKeys) reported
The only ***** on @btsportfootball that talks any sense is @mrjakehumphrey And he’s never played the game. When BTsport was hiring pundits they must have had a meeting & decided they’d only hire people with **** for brains. #NUFC
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peter crann 🧡🏎🏁
(@crann_peter) reported
@btsport jermaine needs to stop using the sunderland link with bruce as to why the mags don’t want him it is because he’s a crap manager who’s shooting way above his level of coaching #pltonight
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Martyn Duffy
(@Duffcakes87) reported
@bt_uk can you advise of internet issues in the G32 postcode of Glasgow? Service went down around 10pm
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Peakay
(@peaks66) reported
@bt_uk G31 postcode internet’s gone down can you please advise?
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Neil Lovat
(@neillovat) reported
The analysis with Jenas and Scholes is pretty bad on BT. And just when you thought it can't get worse, they bring in Peter Walton. #btsport