BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Ashford, Oldham, Islington, Crawley, Lincoln, Manchester, Croydon, Southwark, Hackney, Gainsborough, Chertsey, City of London, Cambourne and Westerham.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Internet | |
| London |
||
| Glasgow |
Wi-fi | |
| Ashford |
Internet | |
| Oldham |
Phone | |
| Glasgow |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Toby
(@vinewood666) reported
@bt_uk Hi there, just called up and I'm being sent a 4G Wi-Fi Mini Hub due to issues with a house move - do you know what courier this will be sent by?
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kyle james
(@kylejam84864341) reported
@bt_uk I already have the latest update, its still appalling service
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Dani Warnes
(@dani_warnes) reported
@bt_uk any chance you can sort the outage in Colchester. I am loosing it now 😫 #whataday
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Clive R Sneddon
(@CliveSneddon) reported
@bt_uk I signed in to my BT ID, finished what I wanted to do and looked for the Log out link. There wasn't one. I am permanently trapped in a blizzard of sales guff. Simply closing all my browser tabs leaves my logged in account open to hackers. Please fix this urgently.
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Ahmad
(@Ahmad010a1) reported
@DCMS @BorisJohnson @bt_uk Hi I am an Afghan, I was threatened by the Taliban Whipping my family My house was looted and set on fire I hid in a shelter. I need help. I have to get a lawyer to get asylum in a country If you know of a charity, please introduce me so I can save my family with their help.
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Dave Fairclough
(@dfairclough79) reported
@btsport commentary team might as well be ChelseaTV awful them 2
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PdRM
(@PdeRenzyMartin) reported
@bt_uk I have whw premium. Data usage not working since 1/12. Done what your help desk asked, but no response and certainly no solution
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Davey F
(@daveyf68) reported
Steve 'To Be Very Honest' McManaman. God help the school of football punditry #BTsport #PremierLeague
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Dave Foster
(@daveandwolves) reported
@WolfSomerset @btsport They are crap
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Kevin Pope
(@kevpope) reported
I've had to mute the @btsport coverage. Steve McManaman is an awful commentator.
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Ally
(@Ally15426121) reported
@DCMS @sajidjavid @bt_uk I thought a Pandemic would be visible around me, you know people dropping down in the street, or knowing someone who is really ill, but no! All I see is a glabal marketing campaign trying to convince me there is a Pandemic, strange that 🤔🤔🤔🤔
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CliveC
(@CCud1) reported
@bt_uk downloaded BT virus protect today, try and sign in and get server error!?! Not currently protected and seems I am not alone. Please fix?
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Tommy H 🦁🇬🇧🏴 #DefundTheBBC
(@PrentonTommy) reported
Just **** off with these female commentators or install a "no commentary" button 🤬 @lucyjward_ #CheEve @btsport
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andrew anthoney ⚫️⚪️
(@andytoon30) reported
@btsport Steve mcmanaman really is the worst co commentator there is and you pick him for this game at anfield. The whole commentary team is always very bias towards the big six teams. Amazon prime commentary far superior…. Ps not that I ever expected a win #nufc #livnew
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Stuart Aris
(@sdaris1907) reported
@bt_uk Broadband down in FY8 is this being looked into? Thanks
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Tony Tone
(@TonyTon76144585) reported
@DCMS @BorisJohnson @bt_uk Never gonna end with you guys….the testing, the boosters. What a crock
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Nick
(@Nickolaws) reported
Honestly, don’t know what is worst on @btsport, the Aussie Ashes commentary or these two wanking each other off over Liverpool. Stick to the rugby, lads!
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Davey F
(@daveyf68) reported
Steve 'To Be Very Honest' McManaman. God help the School of Football Punditry #LIVNEW #BTSport
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Everton Jim
(@EvertonJimbob) reported
@btsport is this a joke? Poor Chelsea??? Everton look like they are starting with the kit man upfront along side Bill Kenwright as a false number 9.
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tony gallagher
(@tonyturtle1964) reported
@btsport turned over to watch the Chelsea game can't stand the biased commentary on Liverpool they might as well go down and kiss Salah's arse
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Davey F
(@daveyf68) reported
Steve 'To Be Very Honest' MacManaman. God help the school of football punditry #LIVNEW #BTSport
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Gareth Swift
(@gareth_swift) reported
@btsport Eddie Howe is not and never the right man for this new era. We needed dire, rubbish but results based football to stay up. The entertainment can start in a year or two after a rebuild
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Lewis
(@Cl4xton_lewis) reported
Almost 3 weeks without internet now @bt_uk. Piss poor service. They’re useless.
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Paul Swann
(@PaulDJSwann) reported
from
Worcestershire, England
@btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?
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Swarming1905
(@swarming1905) reported
@bt_uk Broadband has been essentially non-functional for 24 hours now in the Ely/Mepal area with no "fix date" yet provided. Can you please provide an update? this really isn't acceptable, my family are working from home and need to be doing video calls, remote servers etc!
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gareth blake
(@ghblake) reported
@bt_uk trying to get a hold of someone to help with an issue on the phone. How long is acceptable for a person to wait for an operator?
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Ricks
(@Ricks41702158) reported
If Chelsea don't beat Everton at the bridge with Evertona reserve team Then they are **** and don't deserve to win the title @btsport
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Davey F
(@daveyf68) reported
Steve 'To Be Very Honest' McManaman. God help the school if football punditry #LIVNEW #BTsport
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Chris Williams
(@gooner_chris) reported
@bt_uk hi I am having issues with my bt tv box. Now and again the picture freezes for a second and then I hear a beep noise that comes from the box and then a few minutes later at least once a day the sound starts to break up
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Pete m
(@ToffeeFella14) reported
@btsport can you get rid of the bird commentator on the everton match it’s bad enough watching everton let alone listen to that boring **** whoever she is she’s terrible!