BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Romford, London, Blackburn, Billericay, Rochester, Diss, Dudley, Biggleswade, Bedford, Manchester, City of London, Batley, Walsall, Halifax and Leek.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Wi-fi | |
| London |
Internet | |
| Blackburn |
Internet | |
| London |
Internet | |
| Blackburn |
Internet | |
| Billericay |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Növa
(@easynova) reported
@DTBolton1234 @bt_uk It’s not new, it’s always been poor
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Tim LUCAS
(@timlucas123) reported
@maximossilver @talkSPORT @btsport The worst
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Richard G. Bartholomew
(@RichardGB76) reported
If anyone, like me, just can't be doing with the birds in the studio and in the commentary box for the #AVFC V #EFC game on #BTSport , I recommend Bein Sports. Still traditional; they haven't been infested by the box-ticking ****.
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Jump, Narcissus!
(@jumpnarcissus) reported
@Plusnet Signed up to BTSport 7 days ago, but BT giving me ID003 error on login. No idea what to do from here
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Steve
(@Steve91968191) reported
@bt_uk Exam Monday morning I'm afraid. an estimated fix must be available
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kym salmon
(@kymsalmon) reported
@KernowChris @bt_uk I had this too but didn’t do it now i have no service so unsure if it’s a coincidence or not.
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Richard
(@blizzardfinder) reported
@btsport @btsportfootball hey BT why is it only women commentating on woman’s football but you insist on never allowing just men to commentate on the mens game? Positive discrimination gone mad #everton #AstonVilla
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SacuShi_II 🇬🇧🏴🏴🌈
(@SacuShi_II) reported
@maureenlipman would you come out and express support for the BT workers being forced to accept a 6% paycut in real terms, while the current CEO gets a 32% payrise? Im sure Beatie wouldnt approve of this.. @bt_uk #10nothingless #FoodbankPhil
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kym salmon
(@kymsalmon) reported
@bt_uk Hi is there anything wrong with bt mobile? We have no service for calls or 4G?
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Dean Le Bon , Rapid City South Dakota
(@trexdeano) reported
@btsport please remove the awful Lucy from commentary, stop box ticking
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Jordan
(@Jordan86072713) reported
@bt_uk AFTER MULTIPLE COMPLAINTS AND CALLS AND FALSE PROMISES IM STILL IN THE SAME POSITION WHICH IS WITH NO INTERNET SERVICE. AN ENGINEER WAS SUPPOSED TO COME ON 09/08/2022 ENGINEER NO SHOW,11/08/2022 ENGINEER NO SHOW , 13/08/2022 ENGINEER NO SHOW AGAIN
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CW
(@calumwaite) reported
@bt_uk Been through all this on Wednesday.. engineers have visited neighbours and identified a problem with the lines about 3 miles away yet still no fix… you should send me a dongle or something as it seems like a big issue that is going to be prolonged
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Matthew
(@h0psfield) reported
@btsport please sort out your app. It’s the worst streaming service out there ! Buffering every 5min - I’m on 500Mbsps FFS!!!! Sort it out please!
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CW
(@calumwaite) reported
@bt_uk My broadband has been down for days. It is the same for the whole block of flats (ie not an issue with my router). Your team are sending an engineer to my flat but it’s clearly an external problem. When will it be fixed!!?! This is ridiculous now. N4 area.
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jodi kristen grewn
(@GrewnJodi) reported
@bt_uk @Steve91968191 At least you have an engineer working I have had 4 engineers booked and stayed home never turn up A BT manager is calling me back I bet thru don’t
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Stuart McKinnon
(@MadKDog) reported
Oh no the comms again on #BTSport bloody awful! Hope Amazon get all the rights asap!. #AVLEVE
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Jazzer
(@jazzpool21) reported
@btsport Gordon getting reputatiin as a diver, which is sad as decent player. Rules sb if a player goes down with head injury & #VAR can see no connection, then player stays off pitch for 10 mins. Will stop players cheating or feigning injury, as arm was clearly against chest!
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Just an ordinary bloke
(@WYSIW) reported
@bt_uk Hi Bt . There is an engineer working on a green box in the street ‘open reach’ all our landlines have stopped working, 18 houses, he said its nothing to do with him HELP PLEASE
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Just Mike
(@JPW224) reported
@blizzardfinder @btsport @btsportfootball Poor little Richard, terrified of women being an active part of the world he lives in. Poor sad little Richard xx
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ste50efc
(@ste50efc) reported
@btsport why have a stronger and growing female league now why do we have female pundits providing insight in a game they've never experienced how can you be an expert or give insight on something you've no experience of? Surely there's enough work covering a game they know?
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John O'Leary
(@JohnOleary83) reported
@btsport Why this obsession with female pundits and commentators on men’s football. No one gets it. It’s a joke. It never used to be this way and the coverage was so much better. PC woke brigade gone mad. Who actually thinks this is a good idea in those BT Sport meetings..
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Jez a Bell
(@Tsarcastic_) reported
It took @BTSport until gameweek 2 to flood our eyes and ears with wokeism. **** the viewers, eh? We just pay the extortionate subscription fees that pay their wages #AVLEVE
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Craig Langton
(@CraigLangton5) reported
@btsportfootball @btsport pundits n commentators are becoming painful to listen too. You need some people who might say something that you’re not expecting or never heard before or maybe something controversial.
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The People's Movies
(@thepeoplesmovie) reported
@bt_uk Sorry Lesley Ive been trying to watch prime video but I 12 hours on no one can help told to contact Prime Video I live in the UK but whoever I spoke to said I'm in the USA, 26 years since Ive been to USA, so Ive decided to cancel waisted too much time as BT unwilling to help
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Sam
(@sammkt) reported
@bt_uk Is there anyway to contact online to talk about changing our package? Live chat keeps saying I can only phone you but that's really difficult for me to do. Not happy that my offers in my account that say "lower than a new customer price " are not lower at all.
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Növa
(@easynova) reported
@bt_uk Why is my BT sport picture quality so bad? Is it so I spend the extra for HD?
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Zionists4Liz
(@Zionists4Liz) reported
Absolute irony that @mrjakehumphrey rammed women pundits down our throats last season and now they’ve taken his job 👏🏽👏🏽👏🏽 #SalmanRushdie #btsport #ASTEVE
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DT
(@DTBolton1234) reported
@easynova @bt_uk I’m having the same issue on Virgin.
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Mr John Jackson 🇳🇬 x 🇬🇧
(@ijohnjassy) reported
any issue with the broadcast for #astonvillaEverton on @btsport .... game is cracking, not stable. watching on my sky box. @SkyHelpTeam @BTHelpENG
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LJM ⓥ
(@LiamJMcCormack1) reported
@bt_uk Says free-view service maybe interrupted it my internets totally off. Can you not find out what the issue is please?