BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Hemel Hempstead, Halifax, Devizes, Thetford, Norwich, Barrow in Furness, Birmingham, Hammersmith, Hampstead, Blackburn, Liverpool, Nottingham, Altrincham and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Hemel Hempstead |
Total Blackout | |
| Halifax |
Internet | |
| Devizes |
Internet | |
| Thetford |
Internet | |
| Norwich |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Professor Blatty
(@prof_blatty) reported
Hello 👋 @btsport would it be possible to look into the horrible sound at Olympiakos-PSV atm? It keeps breaking off.
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Anthony 🐜
(@derryAnt_) reported
@bt_uk hi, having issues with subscription channels on BT TV. IPC6023 is the error code. Black screen, no audio or visual on BT sport SD, HD and test channel 399. Followed the guide online and no fix. I called on Saturday and was passed to 'TMC'* but never got a call back..
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maggie downes
(@MaggieD60) reported
@bt_uk my broadband keeps failing, I’m getting “not secure connection & weak signal”messages. Can’t get through to apps on my tv without reconnecting. Losing signal on my iPhone. What’s going o? Not good
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Richard
(@Gubbed__) reported
@ShaunIrlam @bt_uk It was bad trying to cancel with talk talk ☹ I had BT for few year aswell
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Tom
(@thomharrod) reported
@bt_uk 🤝 awful speed/connection
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Samuel🍎
(@AFCSxmuel) reported
This BTsport camera angle is worst i’ve seen, looks like the pitch is a 9 a side
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Jonas De Keukelaere
(@jonasdk89) reported
@bt_uk I know the ip can change, the question is what (dynamic) ip-ranges you use. Or is there an e-mail address that I can mail to with technical support?
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Larry freakin' Bird
(@UtdRollins) reported
@btsport why is your app on my Samsung TV so ****?!!? Every second bloody LAG! And no it’s not my connection, currently running at 47mbps.. FUMING😡
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Charlotte Hague
(@charlottehague) reported
@andyurwin84 @bt_uk IMO BT is overpriced, I think my bill used to be about £40-£50 a month, mine is with a discount for being an EE contract customer but I’m sure that’s the fibre plus
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Calum Lee
(@ItsCalumLee) reported
@btsportfootball @btsport @bt_uk why aren't the BT Sport Extra channels available?? The crowd noise is awful
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Dexter
(@kevin_kuda) reported
@btsport what are you lot playing at, can’t login my account and been on hold for over an hour
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Tony Hinks
(@zebedee1) reported
Dear @btsport please will you mute that idiot @RobbieSavage8 for the second half. He knows nothing about football
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Charlotte Hague
(@charlottehague) reported
@andyurwin84 @bt_uk It’s ridiculous! I’m with EE now, I know they’re all the same etc but I’m sure I got mine installed within 2 weeks of moving in, with a whole line needing installed & it’s never had an issue either!
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Ian
(@Treborchamp) reported
@btsport please remove that idiot Darke from our games. Why do we have to listen to a guy criticising my team when we are winning 3-1 away from home #COYS
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Andy Dibble
(@dibsy7) reported
@bt_uk Been trying to complain for ages there never seems to be anything on the app that helps, it all Pre set questions. I have the halo with an extra hub and I still have to go upstairs or outside to get a signal. It cuts out 5 or 6 times a day but they’ll tell you your signals ok 🤬
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Akan C. E
(@akaneb) reported
@btsport Wtf is it's been restricted? So why am seeing your ******* tweets....... in my region?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Mr HB
(@MrHotbuttuk) reported
@bt_uk Absolute garbage ! I claim my £100
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Andy Dibble
(@dibsy7) reported
@bt_uk Yes hub is from BT it was fitted the same day Halo was fitted, we were told that the signal would be fine with the extra hub as well. BT acc no. GB15378349
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Andy Dibble
(@dibsy7) reported
@bt_uk It goes red, purple and an orange colour before returning to blue lights. Not sure about the hybrid connect package but both mobiles on EE network.
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M
(@TheRecluseJuan) reported
@bt_uk I'm having this issue, im trying to watch arsenal at 8
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Jamie Mellor
(@JamieMellor81) reported
@bt_uk Much as I love sitting in 40min+ queues for support on ridiculously slow fttp speeds, only to be disconnected by your support staff TWICE IN A ROW, this is getting very old.
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Guy Powell
(@GuyP89) reported
@jackAJmorgan @btsport My understanding is games not on a channel cant be cast...so live streams only. Only solution is to watch on laptop and cast chrome tab...but if you full screen it, it won't work...
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Bonzo Maynes
(@lamayneski) reported
@btsport there are very few goals in soccer that look better from any other angle than the standard match camera. Why producers insist in showing replays from obscure **** angles is beyond me. #btsport #MUFC
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Chris Porter
(@chrisports4) reported
@DGazeSDCsport @btsport Same with Jamie Redknapp - both seem to have personal grudges against the club. Thought Spurs looked good, creating chances but Jenas still won’t acknowledge it! He’d rather slate the team and say how poor they look without Kane and Son!
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#imonthebus
(@hotspur71) reported
@spurs1323 It's ******* awful @btsport get him back on boxing and off football
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shieva
(@shievvaa) reported
@bt_uk actual worst internet company i swear they have problems at least once a week
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Guy Powell
(@GuyP89) reported
@jackAJmorgan @btsport I wanted to but I think my laptop has hdmi issues. Feels like 2015 up in here...
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Andy barnard
(@AndySharky657) reported
@btsport why do we have to put up with Robbie savage..he's as bad as Michael Owen commentating...
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Milan Club Dublin
(@MilanClubDublin) reported
@uk_acmilan @btsportfootball @btsport Piss poor. It’s the only way to watch here in Ireland too unless you go for Sky Sports Italy.