BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: London, Camden Town, Cranbrook, Wigan, Birmingham, Liverpool, Manchester, Sheffield, Sevenoaks, Walsall, City of Westminster, Hampstead, Islington, Yeovil and Morecambe.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
TV | |
| London |
Wi-fi | |
| Camden Town |
Internet | |
| Cranbrook |
Internet | |
| Wigan |
Internet | |
| Birmingham |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TTID
(@Edwards_301182) reported
@virginmedia your customer service is truly truly shocking, you should be embarrassed..@bt_uk any broadband deals 👀
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Owen Neighbour
(@OwenNeighbour) reported
@btsport any chance you could sort out your audio for those watching on the app. I’m paying good money for this service and it’s awful more often than not.
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Matthew Brault
(@MattyBrault) reported
@btsport though @EE is dreadful. Pay £15 a month so I can cast to the TV & tonight (not for the first time) it's about 2/3 seconds out of sync. Totally unwatchable. Don't have these issues with @NOW Sky Sports or YouTube or Twitch etc. Constantly a poor experience with BT.
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Craig Spalding
(@CraigSpalding4) reported
@H3nno59 @BTCare Having the same issue. All 3 of our phones can’t call out or receive calls
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Paul Palmer
(@palmerpaul81) reported
@bt_uk I’d like to cancel my internet subscription please due to the astronomical price increase of 14.4%, I’d also like to do this without any early cancellation fees. @Ofcom @MartinSLewis
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Khalid Aroyehun
(@khalidaroyehun1) reported
@theMadridZone @btsport Only the real recognizes the real. Never seen a Madrid fan that hates Iniesta, not even me.
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Jeff Hume
(@jmhume) reported
Complaint BT Broadband - Update. Ordered 4th Nov, Due 18th Dec - looks like 2nd Mar - 4th date given for installation - will also slip as exterior work due today DID NOT HAPPEN. Are @bt_uk about to let me down a 4th time.
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K Charles
(@kcdub123) reported
@btsport can you fix your advertising out please. Every time a boxing ad comes on it's like I've turned my volume up full whack
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Simon Rees
(@Simon_Rees6) reported
Will @btsport now cease to be a woke joke sports network, or will it get worse under @warnerbros and their new TNT channel? Will the absolutely awful, annoying and unlistenable @lucyjward_ continue to ruin games and drive customers away in their droves?
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Mark Wilson
(@Castia) reported
@oakieone @rioferdy5 @btsport You have Gerrard and Owen as pundits and McMananan on commentary ffs. A neutral isn’t taking a poor Liverpool over Madrid are they.
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Colin
(@ceejay_epping) reported
@bt_uk I have of course registered but it won’t help - I can see from my front door when they install on the pole which will be the same time you know. What I need to know is that there is actually a plan to solve this problem!
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Andy1ad L
(@andy1ad) reported
@david__123 @bt_uk It's a pity they aren't upfront about the **** quality of their network. A total joke of a company.
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Hollie
(@HollieBuss) reported
@bt_uk They came to fix it. Worked for an hour broke again 😔 waaaa
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Sam Knapman
(@sam_knapman) reported
.@btsport why does the advert for some shite boxing fight, go to volume 100! Pack it in scares the living crap out of me
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EpicF1Fan
(@stephenklong) reported
@BTCare I'm a long standing customer,your prices are going up, I've just tried to exit my contract and been told I need to pay 423 early contract termination. Other companies who have had a price rise due to inflation are being allowed to leave there contract no penalty. I'm not
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R
(@1RBS2) reported
What is the point of an @EE contract if you can never access @btsport for **** sake. Just want to watch the game. Scam.
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Dan Clement
(@unbiasedhammer) reported
Sat down to watch Liverpool Madrid but bollocks am I listening to McManaman and fletcher off to watch full swing on Netflix. @btsport think about unbias commentary this isn’t entertaining
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Richy
(@richy_spur) reported
The likes of @btsport and @SkySports couldn’t give a rats about the fans. As long as their pockets are lined, they are fine. As bad as the energy companies. Robbing us blind.
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Andrew Pratt
(@ghengis25) reported
So disappointed with @btsport , rang up in January to try and get a better deal due to current financial pressures. In the end they could not do anything despite initially offering £6 off. So I cancelled. Have had no contact since despite being a customer for 10 years .
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Colin
(@ceejay_epping) reported
@bt_uk So USO is not applicable to me. I have been putting up with this dodgy connection for years - nobody ever takes ownership and now the solution is on my doorstep it is stopped only by a ‘difficult’ pole 😡
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Matt
(@matt723289) reported
@Parkersafc @bt_uk @btsport It's a joke. Sky break their products down too much, got my email the other day Sky Signature TV £2 increase Sky Ultra HD £1 increase Sky Broadband £4 increase Sky Talk £1 increase Absolute robbery.
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Name Cannot Be Blank
(@bdpscouse) reported
from
Liverpool, England
@Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.
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Lant Street Wine
(@LantStreetWine) reported
@btbusinesscare My colleague has spent more than enough time on the phone trying to organise this and has emails that are complete at odds with the awful service BT have provided.
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Sophia B
(@witmmys) reported
@bt_uk hi please can someone help we can’t make any calls in our mobiles
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Adam
(@AdzWhitcombe) reported
@ArtDaffodil @btsportfootball @btsport Yes. Poor.
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K
(@K59418958) reported
@surfingneil @bt_uk Same thing has happened to me … again . No broadband and no help from BT … hopeless . Perhaps they’d like to DM me .
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Jeff Hume
(@jmhume) reported
Complaint BT Broadband - Update. Ordered 4th Nov, Due 18th Dec - looks like 2nd Mar - 4th date given for installation - will also slip as exterior work due today DID NOT HAPPEN. Are @bt_uk about to let me down a 4th time.
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Kerry Davies
(@mgmmum) reported
@bt_uk Okay. So can I cancel my contract early then please as I can get the Broadband half the price from Virgin now ?
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Matt Green
(@Greeny_uk) reported
@RiazAFC @btsport Had the same problem. Thought it was just me. Doing it again tonight
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PIP Action Campaign
(@PIPActionA) reported
@bt_uk Hi Martin still need help. Pls confirm phone# + Name of Service so elderly auntie can navigate call to set up scam filter. Do BT provide scam block support for all landline numbers? Other relatives are asking for help now! Do you have elderly support line?# TY