BT (British Telecom) Outage Report
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Heanor, London, Manchester, Birmingham, Barnet, Newham, Brentwood, Southampton, Oldbury, Banstead, Cardiff, Glasgow, Purley and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Heanor |
Internet | |
| London |
Wi-fi | |
| Manchester |
Internet | |
| Birmingham |
Internet | |
| Barnet |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kris
(@Kris08860201) reported
@bt_uk I have sent my details to Elaine in your organisation, looks like she is not interested to help resolve my case and told me to refer to Andrew’s email which makes no sense to me, very disappointing!!!
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Cornelis Tol
(@Diertje123) reported
@bt_uk I did and the person couldn’t help me as the deal you trying to get me into can’t be cancelled in your system yet. So I have to wait till Wednesday
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SmileyJasmine
(@SmileyJasmine2) reported
@btsport I purchased the fury fight but how can I log into it on my fire stick and watch the fight? It is saying I don’t have an account? I’m not a BT customer
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𝐋𝐀𝐔𝐑𝐄𝐍
(@laurenjadewrght) reported
@bt_uk Hi is broadband down in my area - CT6? My hub is flashing pink, no issues my end
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Kyle Richardson
(@ThatSpicydragon) reported
@bt_uk There are less cuts in a nursery arts&craft session than your network. Being an artist, editor and writer has been shiter than a hippo's arse 'cause of BT!
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Borolass
(@Borolass11) reported
@bt_uk Please help! I was persuaded to renew my BT contract when I rang BT about a totally different matter for someone else!!! I was stressed out at the time and on reflection I do not want the new contract. I would like everything to be left as it is on my current contract.
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JASMINE LENNARD
(@Jasminelennard) reported
@BTSportBoxing @btsport Yeah except when you try and order it it doesn't work and there's zero technical support. Here's to hoping reddit put out links because your channel sucks.
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Jonathan
(@jonnyfromrhu) reported
@bt_uk Thank you for your reply. This issue did finally get resolved however 👍
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Dominik F.
(@DominikF1) reported
@bt_uk you customer service is terrible!! I have issues with my broadband and your engineers cant fix it since more than a month!
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LES RAY
(@itsnumber1) reported
@bt_uk why does my router and broadband keep going off it is disgusting and annoying anybody else having this problem
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Muhammad5
(@randommusings80) reported
@Thunder_Cheek @LFCTransferRoom @btsport …there’s nobody out there, or are you proposing that we just carry on ad infinitum. Fourth, if every club posited your fear of who else is out there, there would never be a change. Imagine people argued that Wenger is an unknown from a poor league & Jose is inexperienced.
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Tim
(@timcarter1202) reported
@bt_uk why is it my unbreakable wi-if has broken yet again Bt tv box won’t connect to either my hub or my back-up hub so no Bt sport or other channels for. Anyone got @SkyUK telephone number coz this is rubbish second EE box we’ve had in 4 months not supposed to happen 🤬
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MCFC
(@normski_1970) reported
@bt_uk ok is there anyone you can put me through to so i can get a final figure to cancel as i won’t be paying any increase cheers
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JASMINE LENNARD
(@Jasminelennard) reported
@btsport you got a big problem that you don't have qualified staff. I literally called to pay to buy the Jake Paul V Tommy Fury fight and was told by your support team they had "No Idea" how to help. You're going to lose millions like that. Epic fail. Zero technical support.
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Kyle Richardson
(@ThatSpicydragon) reported
@bt_uk Banned from your page? Mate if your company was banned from MY LIFE there'd be a noticeable 70% increase in moral. Your service is unacceptable and has brought more misery than an apple-scented carrion of a ******* llama!
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Ett Short
(@Ettshort) reported
@bt_uk Over the past 2 weeks I have had the WORST customer service from your team and the issue is still not resolved. Currently still waiting for my 3rd callback which will never come. Promises broken, blatantly lied to and again and again fobbed off!
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JHouns
(@Jhouns1991) reported
Having some issues with broadband I need assistance with asap @bt_uk
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Dave
(@D4v3_d) reported
from
Darlington, England
@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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dominic
(@1dominic_) reported
Please stop putting this **** team on tv so I’m not tempted to put it on. @skysports @btsport #LFC
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Catie🌶️ (‘23 Remix)
(@CatieCraig) reported
@SlimySnail @bt_uk @OctopusEnergy Oh bloody hell, I’m so sorry, that’s appalling service x
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Muhammad5
(@randommusings80) reported
@Thunder_Cheek @LFCTransferRoom @btsport Undoubtedly there were morons like you that would have argued that point because you’d probably never heard of Wenger. If Arsenal had taken your stupid approach of: “Well there is no obvious candidate out there,” would they have won the trophies they did under Wenger?
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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Pablo Valente
(@PabloVal46) reported
@SkySportsPL what a poor quality image, what a shame @btsport is better I would probably change
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JASMINE LENNARD
(@Jasminelennard) reported
@bt_uk Yes. That's what I was trying to get help with and told there was zero technical support agents. Still not sure what to do. Been trying to work it out for hours now.
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Harper
(@craigharper7) reported
@chriswatson187 @btsport It's beyond a joke now, this today was as bad as it gets...ref was awful but if an X ref says shite like that what chance do we have
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▁ ▂ ▄ ⛔️ Ⓑⓤⓓⓩ ⛔️ ▄ ▂ ▁
(@afcbuddy) reported
Btw, @bt_uk I have an open complaint registered. I was meant to get a call on Monday last week. That changed to Friday. Which has been changed to Monday this week. You do know I can go join Sky for £25 p/m. Virgin media for £64. And my contract expires in in 2.5 weeks with you?
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Muhammad5
(@randommusings80) reported
@Thunder_Cheek @LFCTransferRoom @btsport If you manage to do that 2 things will happen. First, you’ll have the privilege of further engagement & second you’ll disprove the presumption that your brain is vermiculated. If you don’t do that, I’ll block you for being stupid.
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navi
(@navihtch) reported
@btsport your app sucks
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Jonathan
(@jonnyfromrhu) reported
@ananyah @bt_uk Have to say, after my mother relieved some appalling 'customer service' from them during a house move it totally put me off ever using them
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united forever
(@REDDEVIL71) reported
Jimmy Floyd Hasselbank has got to be one of the worst pundits on Sky. @SkySportsPL you lot do know @btsport is yards ahead regarding their pundits.