BT (British Telecom) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Newham, Brecon, London, Harrogate, Manchester, Birmingham, Wellingborough, Hammersmith, Huddersfield, Telford, Llandrindod Wells, Southend-on-Sea, City of London, and Glasgow.

City	Problem Type	Report Time
Maidstone	Phone	6 minutes ago
Newham	Wi-fi	25 minutes ago
Brecon	Phone	26 minutes ago
London	Internet	1 hour ago
Harrogate	Internet	2 hours ago
Maidstone	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon ward (@maidstone28) reported 4 minutes ago

  @btsport Hey guys what going on with your feed, trying to watch LFC game keeps pausing. I'm a network consultant, it's not my broadband, tested download 32Mbps. Please get it sorted 👍🏼

• 
  Scribes ⚫⚪⚫⚪ (@Greasy__Spoon) reported 5 minutes ago

  @ronantodd @shanekennedy06 @btsport BT needs a big shakep up you can include zzzz Hoddle in that, its the worst line up of all the sports channels

• 
  Zacharay Race-Lonsdale (@ZRaceXXII) reported 12 minutes ago

  @bt_uk what do you mean you're no longer going to be supporting the windows version for the sport app anymore? It's all I use. It doesn't work via browser for me either...

• 
  live by the sea (@Stephen22133593) reported 12 minutes ago

  @girl_tinder @bt_uk I hear stories like yours all the time and BT and very fond of blaming the LA for not letting them work. When they haven’t even served a notice? The only issue here is if BT own the pylon? But if their apparatus is on it they are still responsible for for your lost service?.

• 
  JoeD (@Whitres1) reported 17 minutes ago

  @btsportfootball @btsport Why do you have women pundits talking about men's football? As we've just seen in the euros the men's game is completely different. Men's football is about pace & power - women's is about who has the least terrible defenders/goalie, there's no conviction or power in the shooting.

• 
  James Brady (@_jamesbrady) reported 19 minutes ago

  I’m not paying over £50 for audio issues with your budget microphones @btsport #FULLIV @btsportfootball

• 
  burneye (@Burneye2k) reported 20 minutes ago

  @TonyKhan Dude WTF why did you basically ignore @btsport for an interview regarding the obnoxious prices for tickets ! That’s how you just came across when they were talking about asking you for an interview !

• 
  claire flewitt (@claire9983) reported 20 minutes ago

  @btsport poor quality picture watch Fulham Liverpool game on sky tv, what happened to HD?

• 
  Kate Hargreaves (@kate_mosaic) reported 20 minutes ago

  @bt_uk My experience of your home move service has been diabolical. I’m bracing myself to the 4th conversation about the same issue in which I’ve reassured everything is fine only to discover you are suspending my service again. Can you please get this sorted???

• 
  T Irwin (@trevori2009) reported 23 minutes ago

  @bt_uk Hi, recently I turned off BT Sport contract (I’m a BT customer with log in details etc), tried this morning to buy monthly pass but isn’t happening as was being asked to create details or if I choose login there’s nowhere to buy the monthly pass, pity

• 
  Chris Nash (@chrisnash100) reported 26 minutes ago

  @bt_uk Hi Bt, today you have changed the way to log in to Wi-Fi hot spots as a broadband customer. It now takes you to a new page, but then when u put in your details just takes you back to the old login page. It doesn’t work. Please can you fix / message me

• 
  Chris Woodhouse (@ChrisWoodhouse_) reported 27 minutes ago

  @BadgerOfSteel @btsport @Plusnet Same issue mate. Have you resolved.

• 
  T Irwin (@trevori2009) reported 29 minutes ago

  @bt_uk It allows me to “login”, nothing there to purchase the monthly pass tho as once I hit “buy monthly pass” it’s just back to register or login again

• 
  Andrew Mackintosh (@MackRacing40) reported 29 minutes ago

  @btsport "LP205:Sorry, but you're not able to watch this content outside the UK." I'm in Scotland. I've tried using my VPN set to the UK and it still says the same message. How can i fix this?

• 
  Fiona M More (@newgrandmomma) reported 35 minutes ago

  @bt_uk No response to my complaint, now being hounded for kit return which has already been sorted #getagrip #bt #notfitforpurpose

• 
  Matt Utd (@MattTay68) reported 37 minutes ago

  WTF has happened to football coverage these days ? @SkySportsPL & @btsport really are pathetic, absolute disgrace the bollox they put out

• 
  Craig Grocott (@CraigGrocott) reported 39 minutes ago

  Looking for recommendations for reliable Fibre-To-Property broadband providers. @bt_uk have been rock solid for the last 6 years, but it’s expensive and as an existing customer it’s more expensive vs new customer. Feels like I’m getting shafted.

• 
  Sports Traider - Newcastle Upon Tyne (@ToonTraider) reported 39 minutes ago

  @Sukki1975 @btsport @Darwinn99 I couldn't believe it myself. I was broken.

• 
  Jazz K (@iamjazzk) reported 41 minutes ago

  Ooh @bt_uk #Wholehome WiFi 6 Mesh… not bad I must say…

• 
  Michael Collinson (@Mcollinson72) reported 41 minutes ago from Wakefield, England

  @btsport your streaming app on my tv is absolutely crap, keeps going off on my 300Mb broadband service. Not good enough for £25 per month. What am I paying for?

• 
  🌱 ☭ (@motherlode182) reported 42 minutes ago

  How are you so **** @btsport I'd be less behind watching an illegal stream than your stream that I pay for

• 
  john smith (@js73smith) reported 45 minutes ago

  @btsport can o mute these 2 commentating on @lfc game ??absolute garbage !!

• 
  Richard Whitehouse (@rwhitehouse13) reported 46 minutes ago

  Picture quality on @btsport is really poor on this game - like watching some dodgy streaming service. Is this a ploy to make me pay extra to get it in HD?

• 
  Zacharay Race-Lonsdale (@ZRaceXXII) reported 48 minutes ago

  @bt_uk I'll DM you tbf because I need help with something anyway regarding this. I'll send you a screenshot of what prompts I get too

• 
  Luke (@LFCLuke4) reported 49 minutes ago

  This @btsport camera angle is awful 🤮 remind me of going to that one friend’s house to play fifa who has all the weird settings #FULLIV

• 
  Jonathan Halfpenny (@JonathanHalfpe1) reported 52 minutes ago

  @bt_uk your TV service is beyond a joke! Every time I try to watch something on sky sports or even bt sport I have to restart the box about 5 times otherwise. If there was sky or anything else I could get I would!

• 
  Johnny Lane (@JohnathanLane_) reported 53 minutes ago

  BTsport pre game build up really is terrible.

• 
  Richard (@RichyPlimo) reported 53 minutes ago

  @btsport having a nightmare here. Awful pre show. Where’s jake humphrey?

• 
  JAMIE PHILIPSON (@kingkauto12) reported 54 minutes ago

  @bt_uk hi I’m a bt broadband customer paying £40+ a month is it true that because I have bt broadband I can get access to bt sport for free and if so how do I do it

• 
  Max (Maverick) Boxx (@redbites) reported 55 minutes ago

  BT sport has to be the worst sports app on the planet. Pay £25. Doesn’t work. Never #btsport Sky always works #skysports