BT (British Telecom)

BT (British Telecom) Outage Report

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours

The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BT (British Telecom) Outage Chart 02/19/2026 18:25

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Will BT (British Telecom) compensate me for the outage?

BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BT (British Telecom) outage reports came from the following cities: London, Bradford, Skipton, Mansfield, Linlithgow, Manchester, Reading, Hackney, Wolverhampton, Bedford, Cambridge, Luton, Banchory, Batley and Glasgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomLondon Internet
United KingdomBradford Phone
United KingdomSkipton Internet
United KingdomMansfield Internet
United KingdomLinlithgow Wi-fi
Map Full Outage Map

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • macjackb0 George Wilson (@macjackb0) reported

    @Amato861 @BBCchrismclaug @btsport In any conflict there are aye 3 parties. U, ur enemy, and those watching but neutral. Problem is when ur 1 of the first 2, you don't believe the third ones even exist. The only offence is in your delusions. Never let it be said I didn't try to engage with you in a non-bigot way.

  • RangersAjax BornasLeftPeg (@RangersAjax) reported

    @BBCchrismclaug @btsport @policescotland Rangers not giving a **** and refusing to put up with this type of crap anymore is the real story and it’s a fine one.

  • HulyaAhmet5 Hülya (@HulyaAhmet5) reported

    @btsport what is the issue with the channels this evening? Can't even watch a football match properly, as it keeps cutting out

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport I too have lived this for 60 years. When I was young I didn’t even understand what an Orange Bastard was, even though I was apparently one. Why have our legislators never tried to deal with this societal problem? Is it seriously too difficult?

  • StephenHughCook stephenhughcook (@StephenHughCook) reported

    @glasgowcathcart @BBCchrismclaug @btsport Your anger and hatred come from a sectarian place, James, and you ******* know it. You're the one out of control. Seek help for your problem.

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport Btw, you denied the problem is sectarian, then you went on to quote the very definition of sectarianism. I have voted SNP for 20+ years, from Labour. When we become independent, sectarianism will still have to be dealt with. Why not start now?

  • Rosariosbath Rosarios (Roscoff) (@Rosariosbath) reported from Bathford, England

    @btbusinesscare another missed appointment and phone call today your service is a joke

  • MadMentalTim *** Hating Hombre (@MadMentalTim) reported

    @btsport . When can we get normal service resumed? Rangers TV is a bit much !

  • RomTogic RomTogic (@RomTogic) reported

    @bt_uk hey im having trouble with BT sport monthly pass. I purchased it on Tuesday , money was taken from my account and it has now been cancelled from 2.00am saying trouble with card payment. The money has definitely came out of my account and my monthly pass only lasted 3 days

  • glasgowcathcart James Dornan SNP (@glasgowcathcart) reported

    @SoProudScottish @BBCchrismclaug @btsport This is not sectarianism, this is an issue with one group of supporters hating a section of society because of where they originated from. Do both sides have morons and idiots? Without a doubt. But it’s only Rangers that appear to have this core of anti Irish haters as seen today

  • ConnellWeebear cameron connell (@ConnellWeebear) reported

    @BBCchrismclaug @btsport @policescotland And you believe that your part of the problem you ******* imbicle

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport Again, do you think banning them from Ibrox will change their beliefs and behaviour, or will the trouble simply be transferred elsewhere? Strict liability will solve nothing. SNP have been in power for a long time. What have they done to solve this scourge in our society?

  • stone_throw Stone Throw Designs (@stone_throw) reported

    @TMillo @bt_uk It’s obviously not an individual issue. It will only let me report a fault with my phone line unless I book an engineer. Even though I have put the landline works fine.

  • glasgowcathcart James Dornan SNP (@glasgowcathcart) reported

    @SoProudScottish @BBCchrismclaug @btsport I’m not having that, that’s just pure victim blaming. Rangers players have been at Parkhead on many occasions and never been called a security risk. The issue lies in a section of your support and until Rangers accept it and deal with it we’ll be returning to stories like this.

  • TMillo Millo (@TMillo) reported

    @bt_uk @your Thanks. I reported it online... but it says it might not get fixed until next Wednesday. Any way you can post me a dongle or something? That's quite a few £ in work that I'll lose if it takes 5 days to fix

  • djreynolds100 David Reynolds (@djreynolds100) reported

    @bt_uk Hey BT, 16 days and counting now without our broadband service.🤬🤬🤬 Getting a bit bored of the updates telling me you've made no progress. Any chance of a resolution? #pissupbrewery

  • stone_throw Stone Throw Designs (@stone_throw) reported

    @bt_uk our broadband suddenly dropped out and now has a steady orange light. Tried reporting an outage but not been successful. How can we get this sorted? Seen others in our area have also got an outage. Although the online status checker says no known issues

  • ThomasD27958567 kingsofscotland💙 (@ThomasD27958567) reported

    @BBCchrismclaug @btsport @policescotland Kris boyd got banned fae the paedo dome where was the uproar about that hypocritical at best... there no welcome at ibrox and they never will be 2 eh the biggest bigots in Scotland

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @BTCare any reason why our internet had been painfully slow for the last week...its normally awfulky slow but you have managed to.excel yourself. I could just about send this tweet at 3rd attempt. What is it exactly i pay you to provide? As im STILL not getting value for money!

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport 2) Far better to avoid the trouble live on TV, embarrassing our country for millions to see. I’m sure Celtic could quite easily have provided facilities for these two pundits to allow them to provide their own brand of football opinions to their supporters.

  • dannysimpson82 Danny Simpson. (@dannysimpson82) reported

    @BBCchrismclaug @btsport @policescotland 2 known trouble makers banned. Good stuff Rangers. Keep them out

  • poppyvelluto poppy 🪓 (@poppyvelluto) reported

    @bt_uk been told i need to be in for an engineer to fix my internet but was also told it is an outside problem?? i am not off till saturday and no engineers want to come out at the weekend! never getting my internet fixed by you am i 🙃🙃🙃

  • CELTICBOB1967 CELTICBOB (@CELTICBOB1967) reported

    When you've got Alex Rae instead of big Sutton you have a problem!! @btsport

  • AJenkins_AJ Andrew Jenkins (@AJenkins_AJ) reported

    @bt_uk Still no updates on this and still unable to get into account… can’t get through on phone unless prepared to wait over an hour!! Shocking service!

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport If Rangers were to ban that section of the support, do you think they would simply go away? Their sectarian beliefs and hatred would then be transferred elsewhere. This is your problem as an MSP. You have the ear of the people with the power. How will you solve this?

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport 1) We both know that had Lennon, who previously spat on a Rangers scarf at Ibrox, and Sutton, who, as a pundit, is purposely controversial, stirring up anger simply to make himself relevant, been at Ibrox, there would have been trouble. Not ideal, not excusable, but unavoidable.

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport The idiots and thugs we have on both sides are the problem. Can we re-educate them? I doubt it. It’s the next generation we must target with the education required to show them the mistakes of their fathers

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport To deny the problem is actually sectarian is astounding James. Your government must have ideas about how to deal with this issue. This issue has scared our society for decades. What’s your proposal? Blame a football club? Come on James, you are better than that.

  • Edite_opulenti J (@Edite_opulenti) reported

    @bt_uk quoted 1-3mbps (frankly not good enough anyway) and have been getting less than 5% of that for the past week. honestly not good enough and honestly feel like we shouldn’t have to pay for your sub-par service.

  • wackojacko2506 K (@wackojacko2506) reported

    @btsport Once again BT Sport fail to deliver some very basic yet important details at the end of the game such as who scored and when. Clearly not football people #UCLTONIGHT