BT (British Telecom) Outage Report
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of BT (British Telecom) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Will BT (British Telecom) compensate me for the outage?
BT (British Telecom) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use BT (British Telecom) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BT (British Telecom) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (6%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map
The most recent BT (British Telecom) outage reports came from the following cities: Ilford, Southwark, London, Blackburn, Oldbury, Shipley, Rushden, Crawley, Shrewsbury, Hammersmith, Cramlington, Kingston upon Thames, Walsall, Attleborough and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Blackburn |
Internet | |
| Oldbury |
Internet | |
| Shipley |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Julian Hamilton
(@JulesMirror) reported
Any chance @btsport can mute McManaman on the commentating…he’s awful. How on earth did he ever get a job doing that? 👎👎👎
-
Robert
(@TheSillyRob) reported
Only thing letting BT down is the commentary team. #btsport
-
Stewart Hodgins
(@kombatkryme) reported
Commentary is appalling this afternoon 'Nunez started slow but seems to have come to life now' the guy been on the pitch 15 mins as a second half sub, had 3 chances and scored one 🤔🤔🙄 #FULLIV #btsport #fulhamvsliverpool
-
Andy Savage
(@mcfc9320group) reported
@btsport I thought @SkySportsPL commentary was bad but you have taken it to a whole new level today. oh an since when has Darwin Nunez been called Darwin Nuniez ? unless i am mistaken?
-
Dave Morgan
(@DaveMorg92) reported
@btsport Fancy explaining the buffering and constant interpretation when watching on the app? Superfast fibre with no other devices connected! It's just taken 7 minutes to watch 90 seconds of a match. Explanation please before I cancel all subscriptions with you.
-
Jon Anderson
(@sexyjonanderson) reported
@btsportfootball @btsport Useless! looks like another season of glitchy HD and 4k football. Sick of this garbage. The only channel with this problem. Constantly crashes! Sort it out @btsport 🤬
-
Emma B
(@Emma58832129) reported
@btsport sort it out. Glitching and stuttering, quality is terrible and for the price paid. Disgrace🤬
-
TeamBarclay
(@J13CBV) reported
@premierleague Great first half for @FulhamFC - Great no9 goal from #mitrovic #FULLIV #btsport Really poor defending from Trent. No clue where he was.
-
Kieran Dixon
(@kieraandixon) reported
Jenas AND McManaman on commentary on Fulham vs Liverpool. Cheers @btsport 👍🏼 couldn’t have picked two worst commentators. #FULLIV
-
Gareth 💙
(@Original_GSP) reported
The constant buffering of the absolutely shite @btsport app is not making this crap from #lfc any more enjoyable to watch.
-
M Vadher
(@Mighty129) reported
@btsport It was an interesting game of football. The away side probably should have got 3 points however to be a goal down at not only 1 but 2 stages during the game and to level it up both times was cool. I guess 1 point each was a fair result because of chances created. #FULLIV
-
Robert Coolman
(@Rob_CoolmanLFC) reported
Im paying for @btsport to listen to Steve McManaman & Jenas on commentary, is that the best you can get?? BT have the worst pundits man!!
-
Sjay94
(@Sjay942) reported
@JohnAtkinPR @btsport I'm getting the same issue for the Liverpool match
-
Atomic Pom
(@pomhead) reported
@motherlode182 @btsport Mate the app is terrible keeps freezing shocking.. I’ve checked all my devices and internet is spot on. Their app is shite!
-
John Atkin
(@JohnAtkinPR) reported
@btsport subscribed to your app for the first time. It's absolute garbage, constant buffering even on superfast broadband - how do I get a refund?
-
Anthony Fletcher
(@Baahossman) reported
@btsport it is very poor that we can't use your app whilst abroad but @SkySports works a treat! Sort your shut out.
-
🌱 ☭
(@motherlode182) reported
@pomhead @btsport Same here!! It's never been this bad before so I'm hoping it's just a bad day
-
Andrew Haynes
(@AndrewHaynes72) reported
@btsport your streaming service is absolutely rubbish, why am I bothering paying for this????? Don't have a problem with NowTV so don't blame my Internet!
-
🦧 Murtøn
(@almurton) reported
@btsport why is the picture quality so poor? I'm using the app and the screen is so dark that it's pretty much unwatchable
-
FMCatenaccio
(@FmCatenaccio) reported
Losing sound and keeps buffering and turning off! Woeful service @btsport
-
Richard Does Social
(@RealRichardDoes) reported
@btsport I can’t get #btultimate to work on Apple TV. Is it down?
-
Grumpy.
(@4242Bruce) reported
@btsport @SamsungUK I'm trying to watch the footfall using the BT app on a Samsung TV. Every 10-15 seconds it pauses and buffers. Missed both goals so far. This doesn't happen for any other streaming service. Help!!!
-
Howard Saurin
(@Howardmicks) reported
from
Preston, England
@btsport @SkyHelpTeam bt sports ultimate ?? On sky really...Big let down could at least update your customers what's going on......disgrace
-
Rory Savage RM 🇬🇧🇮🇱
(@RorySavage10) reported
@btsport Why are we being force fed anonymous female presenters/ former pub league footballers for analysis? This is Man's Football...they do the Women's already. It's bad enough listening to Rio Ferdinand trying to join up syllables. It's time to make things believable again.
-
Marco Mckelligan
(@hotspur55) reported
Mitrovic only 30 minutes into the games He's already exhausted lol..that why I never like this player #BTsport
-
twit_uk
(@twit_uk) reported
@btsport app buffering even worse in second half. Woeful service
-
JK⭕
(@J91keane) reported
I always have to watch @btsport on mute because they have the most BTEC pundits/ commentators. Michael Owen and Jermain Jenas are enough to ruin any game. #NonsensePundits Fix it up, BT. Jenas is so boring & talks absolute poo! Ruining opening weekend.
-
Lewis ⛩️
(@LewisJW96) reported
@btsport missing the first game of the season thanks to you completely denying me access to my account despite giving you money in order to do so. No explanation or help on the phone either. Cheers 👍
-
RG
(@ryanstormm) reported
@CrumbsTMT @btsport Using the app through my Xbox and not had a problem.
-
John Law
(@Law123John) reported
@btsport there appears to be a problem with your sound on BT Sports 1....??!!