BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
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The latest reports from users having issues in St Albans come from postal codes AL1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Edgware, Barnet, Stevenage, Harrow, Watford, Luton, Dunstable, Hemel Hempstead, Hertford, Harringay, Palmers Green, Enfield Town, Stanmore and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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Mij➶
(@siancanseeyou) reported
from
Barnet, England
@bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
@btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready
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Yogi D
(@yogidowntown) reported
from
Watford, England
@bt_uk Hello, is there currently an outage in the WD19 area?
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Neilly g
(@NeilGenders1) reported
from
Chorleywood, England
@flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Lynn MT
(@Team_M_T) reported
from
Tottenham, England
@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Community Focus
(@_communityfocus) reported
from
Barnet, England
@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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theatregirl
(@theatregirl5264) reported
from
Barnet, England
@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Olagoke Awoyele 🇳🇬🇬🇧
(@lagok3) reported
@bt_uk Yeah.YEAH I WANT TO CANCEL IT. I just need some sort of refund - if I am ever going to get it, & I'd do this via the app. Crazy!!Wake up to 3 lots of subscription payments & get in touch to resolve this, & another 2 separate attempts at £25??? I'm all tapped out !!!
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Olagoke Awoyele 🇳🇬🇬🇧
(@lagok3) reported
@bt_uk It's been a good few hours now trying to resolve this 'robbery', rather, the company has - on 2 more occasions, tried taking an additional £50!!!I'm not sure if I should be laughing or pissed of at this point really.Only reason I'm not down £100, cause they've wiped clear my acct
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AFCWhoToBe
(@AFCWhoToBe) reported
@MassimoJack @bt_uk Spoke to them on live chat. They are aware of the issue. Trying to get it resolved.
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Liam Stones
(@stonesliam1) reported
@btbusinesscare Hi your chat box from Stephen in customer services made it clear there was nothing you could do
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Keith ' Beef '
(@Lightechoes) reported
@jajyv85 @bt_uk @James_ChronNTFC My account has 5 pending also, I assume once it processes it'll charge just once. However this needs clear resolution and some kind of good will gesture to all affected imo
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Pilar Vera-Rodriguez
(@Pilarveraro) reported
@bt_uk I note that BT are still taking multiple payments from my account and others, no communication from BT about this? I took me an hour to contact your customer services this morning to be told that you are aware of the issue, obviously not yet resolved.
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monika walsh
(@socha_monika) reported
@bt_uk hi my Internet connection have been randomly going down for last few week but for last 12h its been literally going off every 10 mins.. Cant get through to any help line or chat
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Xander Kirke
(@XanderKirke) reported
@btsport Today you have taken my monthly subscription 5 times this morning. I have seen others have this issue. Resolve this as fast as possible because it will have serious consequences for so many people.
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Keith ' Beef '
(@Lightechoes) reported
@bt_uk I have 5 pending charges for the BT sport app currently it seems to be happening to many people also. Can you fix this ASAP please as its a joke #btsport #bt #Fixit
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Chris Mason
(@chrismason13) reported
@bt_uk can you please assist I have been charged 5 times today for a single monthly BT sport pass and I have not been able to get through on your phone line or messaging service to try and resolve this