BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in St Albans come from postal codes AL1 and AL4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 04/01/2026 06:30

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, St Albans, Enfield Town, Barnet, Muswell Hill, Luton, Harringay, Stevenage, Dunstable, Stanmore, Edgware, Harrow, Watford, Hemel Hempstead and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSt Albans Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanHine31 Seán Hine (@SeanHine31) reported

    @bt_uk Whats going on with the internet got told it should be up and running at the latest of 11.30am and its still down

  • benluke37 Bën (@benluke37) reported

    @bt_uk Absolutely embarrassing the state of this wifi. Absolutely 0 transparency whatsoever. The wifi goes down (presumably) for alot of people and your response is to say 'it's fine, there's no issues whatsoever'

  • djbhorner djbhorner (@djbhorner) reported

    Looking for #broadband options in #UK ? Don’t fall in the same trap I did with @bt_uk . Not only has the service been extremely slow (especially on upload speeds) and inconsistent but they make it very near impossible to rectify and back out of contract! @WhichUK @UKConsumerRight

  • solrac_zz Solrcazz (@solrac_zz) reported

    @bt_uk can you confirm there is an issue with your broadband in the RH15 area please. I can get on to your website to report it.

  • GrahamSykes18 Graham Sykes (@GrahamSykes18) reported

    @bt_uk There is no mention of failure to provide a service that is already paid for (my broadband)

  • frankensteirer yoo hoo (@frankensteirer) reported

    @bt_uk Why are we stopping far behind other countries anyway? We've got the odd few bragging about being on 1gb down a pathetic 100mb up yet other countries are above 10gb in some areas!

  • tails101 Mark Taylor (@tails101) reported

    @bt_uk Hello! How do I obtain either my access line ID or UPRN now I’ve moved to a no phone line service for checking status and services etc? I always used to use my phone number. Many Thanks :)

  • W3SG Stephen (@W3SG) reported

    @bt_uk You never said that advice was only if I am in contract. I am not in contract. I asked if I can down. You said no. So did your colleague yesterday. OFFCOM need to know the advice is wrong and misleading

  • Scoobysg5 Pete 🤓 (@Scoobysg5) reported from Ingoldmells, England

    @bt_uk why is the mobile signal so poor in Skegness struggling to browse, if I tether of an iPhone on ee it's fine but btmobile network poor

  • The_Mindstorm The Mindstorm (@The_Mindstorm) reported

    Finally dropping @bt_uk because their customer service is awful and the cost for broadband is ridiculous for slow speeds We were hoping @LightspeedFibre would save us but they took too long and decided not to set up in our area So we’re going to see what Vodafone have to offer