BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 01/10/2026 02:55

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Stanmore, Harringay, Enfield Town, Watford, Barnet, Stevenage, Palmers Green, Welwyn Garden City, Luton, Harrow, Berkhamsted, Hertford, Muswell Hill and Hemel Hempstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • A_J_1_9_7_3 Adrian Jonker (@A_J_1_9_7_3) reported

    @bt_uk disgusted at your "I don't care attitude" towards your always "ON" broadband that's now been down since 12am. Yes I've done your basic advised tests...I work in IT...sort it out. SW18 area

  • TheCynicalKitty Chris | TheCynicalKitty (@TheCynicalKitty) reported

    Hey @bt_uk sort ya ******* internet out having it drop out 2 nights in a row now at 11:30 then comming and going intermittently for an hour or so is driving me nuts, Fix it or I'm going to go with @Virgin getting really pissed off with it.

  • johnnylittle111 John Little (@johnnylittle111) reported

    @bt_uk here we go again! Worst service ever. Customer service 0/10. You have lied to me all day. Absolute bunch of useless time wasters.

  • Sport47465366 sportbox (@Sport47465366) reported

    Watching @arielhelwani interview with Paul Hayman on @btsport My thoughts are on AEW & WWE, support both, if you're just a WWE fan and against other promotions, why cause WWE can't sign everyone and you will lose a lot of talent if there is just 1 promotion.

  • dancastree6346 robert smith (@dancastree6346) reported

    @bt_uk i want a actually complaint open and a actual investigation about the way bt harrasses customers otherwise i will go to the newspapers about this !

  • johnvasili1 VAS (@johnvasili1) reported

    @bt_uk utter joke of a service, 3 times and 3 hrs on calls to purchase your broadband and you still have placed the order. #fail #virginmeadia

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • BerylMum Mum (@BerylMum) reported

    @SFAactive @bt_uk If you have experienced 3 failed attempts to implement why not issue a notice before action letter? Its obvious Jansen & Buckley will not be the least bit interested, they won't even respond to your complaint.

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk still no service and it will be three weeks on Wednesday my parents have been without a landline or internet service! 😡

  • angisaid Angie Hernandez (@angisaid) reported

    @bt_uk Hello! Is there signal/connection problems in the SW18 area? My Hub is not connecting at all. I have done all your suggestions to fix it but nothing