BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Watford, Harringay, Palmers Green, Stanmore, Enfield Town, Barnet, Stevenage, Welwyn Garden City, Luton, Harrow, Berkhamsted, Hertford, Muswell Hill and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
Community Discussion
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BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob D ♿️
(@MSwarrior46) reported
@bt_uk internet down in NR18. Conflicting responses your portal says not fault @BTSopenreach say Outage but neighbours have internet, think someone being economical with truth
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Adam
(@Lord_Stubby) reported
Sigh, @bt_uk putting the prices up again, despite no change in service. Just plain greedy.
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Glo Thienel 🇬🇧🏴#BringBackBoris
(@Glo_Thienel) reported
Hi @bt_uk Shout out for Robert in Warrington office. Called to ? my increase, and phone line as been customer since 1969. All sorted with better deal. Mobiles moved to EE better signal & deal Well done pls pass on
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Ben
(@bph73) reported
@bt_uk So my neighbour can sign up now for "Full Fibre 900" and pay £55.99 for the next 12 months, and I have to pay £62.68 a month for the same service? Is that treating customers fairly? Shouldn't we both be paying the same price? @TheFCA
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WonderWoman
(@wonderwoman2k) reported
@bt_uk @LancsBusRT @btbusinesscare Hi, I have done but we're just a #BT residential customer not a business.
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Lee
(@gussi11) reported
@virginmedia tried to retain your broadband service but your CS is SO BAD i was given no option but to go over to @bt_uk who gave me a fantastic deal and were a pleasure to deal with. Sort your CS out and you might actually retain long serving customers!
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Lv 99 Futa ******
(@FatGamerHoe) reported
Today I learned 💃 that the cost of the copper network that @bt_uk runs into our houses is worth more then the company itself. Like billions more 💰🤑
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BURNERS.⚽🔔🔚🇬🇧
(@BURNLEYJOHN1) reported
@BT Just got a letter from the above. They put it up again, how can they charge us more for the world's worst internet speed. It's worse than DIAL UP from the 90's. You are an embarrassment @bt_uk . One night last weekend we got the dizzy heights of 9mb/s. 🤯
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Michael
(@chaisebleue63) reported
@McDermottQC @bt_uk Such 'negotiations' seem par for the course these days. When I recently tried to renew my 'all in one' Virgin contract, it took several attempts before they offered a deal which I was happy with. I suspect such business models rely heavily on customer inertia.
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Ryan Geleit
(@rgeleit) reported
@bt_uk awful service. No internet and it has been over a month since it was meant to be installed. Very little idea when it is going to be fixed. Please try and shed some light as to when this will happen