BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Stanmore, Barnet, Borehamwood, Enfield Town, Edgware, Harrow, Harringay, Luton, Hertford, Harpenden, Welwyn Garden City, St Albans, Muswell Hill and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Stanmore |
Wi-fi | |
| Barnet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Adam Cannon
(@adam_cannon) reported
from
Barnet, England
had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Steve
(@Britinfloridaus) reported
from
Cuffley, England
@bt_uk I would but the number was withheld. I am not a bt customer either.
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Lynn MT
(@Team_M_T) reported
from
Tottenham, England
@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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Duncan Young 🐝
(@duncanyoung68) reported
from
London Colney, England
Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Adam Cannon
(@adam_cannon) reported
from
Barnet, England
Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Joeboy
(@Joeboy_AFC) reported
from
Bushey Heath, England
@btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****
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the spark
(@sparkloaf26) reported
from
Barnet, England
@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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theatregirl
(@theatregirl5264) reported
from
Barnet, England
@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Stead
(@tweetymike) reported
@bt_uk It was escalated to CEO’s office. An Executive Complaints Team person was appointed. He challenged the lack of service and excess charges, and it went to the Ombudsman. The case manager agreed 100% that I’d been overcharged, but under the regulations he couldn’t order a refund.
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esther rees
(@estherrees1) reported
@bt_uk Hi. Suddenly got no dialling tone on digital Voice connected handset, and unable to make/receive calls on landline. Just tried to register brand new BT Digital Voice handset, in case it was a handset problem, but new handset won't register... Thanks
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🕷Three Jabs Janet 💙💙💙
(@Janet9998) reported
@WellyWilk @btsport Every time. It's poor. So poor. [Same issues for Seville - app didn't boot up successfully until 25 mins in.] And I've only really paid for #BTSport for the month to watch ONE game (lucky enough to attend the home legs), so I missed 28% of my value of the £25. Fuming.
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John O'Leary
(@JohnOleary83) reported
@btsport It is an absolute joke how you can have Carlton Cole as a guest pundit on your shows. Truly awful. We want proper analysis not some fan off the terraces. He is out of his depth. Sorry.
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Jessica-Kate
(@jessthecurls) reported
@bt_uk Its saying there are no issues but I know for a fact a car crashed into the nearby BT box earlier today but theres been no update to any of us as to when this will be amendes
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Mike Stead
(@tweetymike) reported
@bt_uk So StephenK, it comes down to whether your CEO & indeed the BT organisation have a shred of moral fibre and decency. You overcharged me for four years, the ombudsman and all the evidence from BT/Openreach agrees. But you want to keep my £1200. After I was a customer for 15yrs.
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Tony Chay Gray
(@TonyChayGray) reported
@bt_uk what is going on with your customer service. Cuts you off rather than putting me in the queue to hold and speak to someone 😡😡
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Zenzo Ncube
(@ZenzoNcube16) reported
@bt_uk Hi am a new customer and I have been waiting for my Internet to be activated all day.Can you help?
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WeTheOne’s
(@scoooobs82) reported
Hey @btsport @btsportfootball I would have enjoyed the Rangers game in the @EuropaLeague if it wasn’t for the utter garbage coming out of Stephen Craigen and Rory Hamilton’s mouths thanks for that, is there no other commentators??
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G M
(@GarethM0410) reported
Explain to me why the live stream never buffers during the adverts but constantly buffers during the football on @btsport can’t go 2 minutes without it stopping. Waste of money