BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
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The latest reports from users having issues in St Albans come from postal codes AL1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, St Albans, Dunstable, Luton, Harrow, Watford, Enfield Town, Harringay, Stanmore, Edgware, Stevenage, Welwyn, Palmers Green and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Barnet |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?
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Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Williams
(@ChrisWill2631) reported
@bt_uk How are you justifying not having my phone sorted after almost 70 days ? Lie after lie from customer services who promises to call but never do! Cancelling a service without informing customers, cancelling my complaint on a whim
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RS-B
(@R500D) reported
@btsport @btsportwwe how can you charge me for an event and I can’t record it? How do I record the event? If I can’t, how do I cancel the order?
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Vincent Sharples
(@VincentSharple3) reported
@bt_uk Going to cancel my £100 per month account tomorrow. Can see why people are leaving BT. Why should I do all the work. Replied to text and tried to raise online
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Ian Love
(@lovethatwifi) reported
@bt_uk .... abroad in Thailand and hit the cap on my plan. I need to make calls. So BT, can you fix this for me and increase the cap?
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Sue Limb
(@Sue_Limb) reported
Got a subscription to @btsport and it's been working fine for months. Now suddenly they are demanding that I log in and when I do so, I'm not recognised. Frustration and rage. My bloke missed the rugby after an exhausting day at the Farmers' Market and in the lambing shed. Bad.
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Eeyore McTigger
(@EMctigger) reported
Anyone know how I can terminate my @bt_uk contract early. Its hands down the worst service I have ever had. Had faults galore and never been offered any compensation or resolution. Now got issues again with recordings. Cannot wait to go back to @skytv
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azzy ❤️🔥🏎️
(@itsxafx) reported
@bt_uk my internet is suddenly extremely slow upstairs… 0.7mbps. i can’t seem to find any reason for this as this wasn’t the case yesterday.
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@Stoner #BackBoris100%
(@stoner1968) reported
@bt_uk A renewal! Everything was working but renewal price was dearer than offers online. Called in to check why? Got price match. Then ongoing issues since with all WiFi discs being disconnected and 10days later still not working as per contract agreed
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BT Business Care
(@btbusinesscare) reported
@ChrisWill2631 Hi Chris, I am sorry to hear that. I would like to assist and help you further but I would need confirmation that it relates to a business account. As we can only help business customers. If residential please contact them directly via @bt_uk Craig
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Mrs N
(@LauraNewton10) reported
@btsport I purchased wrestle mania last night to watch on Sky. Clearly I wasnt going to stay up all night. Now I can’t access it or watch it anywhere else. It’s ridiculous?! Can you please help?