BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in St Albans come from postal codes AL1 and AL4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 03/31/2026 13:45

March 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, St Albans, Enfield Town, Barnet, Muswell Hill, Luton, Harringay, Stevenage, Dunstable, Stanmore, Edgware, Harrow, Watford, Hemel Hempstead and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSt Albans Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KevlarRobertson Kevin (@KevlarRobertson) reported

    @bt_uk Nah it's ok, won't bother had 5 different stories from you guys in two weeks. Not interested in another one. It's in as a complaint now will see if you guys can be bothered to actually connect me or just lie again

  • andr3brasil André Brasil (@andr3brasil) reported

    @bt_uk horrible experience! More than a month to get my internet installed and they are asking for more 10 days to give me an UPDATE!

  • nicky_1n2n Nic Mag (@nicky_1n2n) reported

    @bt_uk Very poor customer service /disregard for pensioners in #enniskillen who had the footpaths outside their homes excavated with no advance warning, resulting in restricted access and noise disruption 😡

  • RavinAnend Ravin Anenden (@RavinAnend) reported

    @virginmedia and @btsport I now am a BT Sport subscriber on Virgin Media. However nobody at either of your customer service teams can tell me how I can access BT Sport docs. Please can someone help

  • vj_antard Antard (@vj_antard) reported

    @bt_uk hi trying to upgrade my headband to the new full fibre, but the charge for an already customer is £30 dearer per month than a new customer? Is this right?

  • Chris_Oliff Chris Oliff ♻️ (@Chris_Oliff) reported

    @narkovian @bt_uk Only problem is that - it is not permitted to run cables across the pavement - a real hazard. The real solution - many in London - is sockets on street lamps. For the great red boxes - medical support and books are great ones already in use

  • PJ25King Philip King (@PJ25King) reported

    @bt_uk Really disappointed with your service.... Firstly you claim to have fixed a fault in my area and havent. The mini hub you sent has been cancelled so no reliable internet. Also your website lies about online chat hours for getting help...

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported

    @bt_uk I've been a customer for 11 years. I have spent a month & the current call has been over an hour. I want a wifi set top box so I can have full fibre to the property. Ghastly customer experience.

  • Swingbridge2 Preston Dock Bridge #getthemaskbackon (@Swingbridge2) reported

    @Lostock_Henge @bt_uk Even though the cost is spread between all telephone companies via a levy there is never a "right" place to have a phonebox. To be fair the "everyone has a mobile" theory does not hold up and the vandals make the situation worse

  • 5tuart71 stuart winship (@5tuart71) reported

    @bt_uk I’d settle for an answer to the question ‘why is it taking so long and when will my service be restored?’