BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 12/12/2025 11:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Watford, Hertford, Harrow, Barnet, Muswell Hill, Hemel Hempstead, Harringay, Enfield Town, Stanmore, Dunstable, Luton, Borehamwood, Edgware and Harpenden.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWatford Phone
United KingdomHertford Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from London Colney, England

    @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

  • adamkinsley adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT

  • MoistStrawberry Shawn (@MoistStrawberry) reported from Watford, England

    well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamMikkelsen Sam Mikkelsen (@SamMikkelsen) reported

    @BTSopenreach @bt_uk was supposed to get a call back today about fitting my phone line and broadband, still waiting and no switch over for a week now!! Terrible service

  • StefanHelm_ Stefan Helm (@StefanHelm_) reported

    BT Fibre broadband from @bt_uk is down for the 4th day running. An issue with light levels that has affected 10 houses in the area? No idea if WFH is going to be feasible going forward.

  • TheRealTicey Paul Tice (@TheRealTicey) reported

    @bt_uk Thanks. There is no problem watching it through the app on the iPad or iPhone. I have seen posts on your forums with people stating exactly the same problem on their XBox Series X. It is as if it is not forcing the XBox to play the stream in 50hz.

  • _SamuelPlaysMC_ Samuel Lewis French (@_SamuelPlaysMC_) reported

    @bt_uk hello, I need help

  • VizibleDarkness Fyew-jit-tiv (@VizibleDarkness) reported

    @Footyfan20001 @btsport M8 this isn't anything to do with my devices. i been a BT customer for yrs and this has always been a problem. NO MATTER WHAT DEVICES I USE. I live in London, and this is down to congestion period. Seen many folks complain about this.

  • Footyfan20001 Footyfan2000 (@Footyfan20001) reported

    @VizibleDarkness @btsport Does it just not work on the device? Or buffers, or crap quality? the fact it is delayed to live is normal for streaming apps (to prevent buffering). I live in london and on multiple android devices has always worked great, so don't think congestion an issue

  • alesbales Eilidh Grant (@alesbales) reported

    @bt_uk @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • TheRealTicey Paul Tice (@TheRealTicey) reported

    @bt_uk Hi. Nobody has offered a solution yet. The problem is noticeable on the football

  • SamMikkelsen Sam Mikkelsen (@SamMikkelsen) reported

    @bt_uk was supposed to get a call back today about fitting my phone line and broadband, still waiting and no switch over for a week now!! Terrible service

  • RSpurs1980 R.A. (@RSpurs1980) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 That colour choice for the shirt is poor.