BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 01/12/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Watford, Harringay, Palmers Green, Stanmore, Enfield Town, Barnet, Stevenage, Welwyn Garden City, Luton, Harrow, Berkhamsted, Hertford, Muswell Hill and Hemel Hempstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bndouglas Brian Douglas (@bndouglas) reported

    @bt_uk As a new customer I’m not greatly impressed. The app and customer portal offer self service help only. I had to google to find the link I needed to test my line. And it failed to book an engineer. A lot of your help revolves around “what is your phone number?” 150 seems to close

  • GalgoNando Nando Galgo 🇪🇸 (@GalgoNando) reported

    @bt_uk Adaptors, I can’t connect via a cable. The hub has been restarted, the box has been restarted, the adaptors have been restarted. The box says it’s connected to the broadband but the signal drops in and out

  • WNethercott Bill N #FBPE💙 (@WNethercott) reported

    Any problems with internet in NE28 @BT_UK? Speed has been really slow for the past couple of days.

  • PertulaTulip Petula Tulip 💙 (@PertulaTulip) reported

    @BTCare .... I'm literally giving up! Upgrade to fibre and our Internet drops up to six times a day. More money per month for service not worth having!

  • And16573914 Pobert Rage (@And16573914) reported

    @bt_uk We don’t have an account with BT but we pay line rental through our broadband provider. The phone lines are down meaning we can’t get internet, the workers have said it’ll be a day or 2

  • DStructUK DStruct (@DStructUK) reported

    @bt_uk I have now escalated this myself via a BT Complaint. Hopefully it gets dealt with asap

  • KateBrankin Kate Brankin ن (@KateBrankin) reported

    @bt_uk hello, I'm looking to renew my contract. If I needed to change the service - increase broadband speed - before the 24 months are up can I do that without affecting the contract that I sign? (eg. upgrading and extending the term)

  • PoliticoPhilf Philfy (@PoliticoPhilf) reported

    @Baddiel Tell me about it… That was my Saturday online to @btbusinesscare , three agents each dropped out rather than help out… I just want to access my account Says Upgrade available (only option) Choose upgrade You’re already registered Go back Upgrade available Endless loop

  • GalgoNando Nando Galgo 🇪🇸 (@GalgoNando) reported

    @bt_uk Internet is fine, has never been a problem. The adaptors are only a couple of months old, I am on my second set and second tv box and my account is barely a year old! How can I get out of this contract! I wish I had never left sky

  • NoraPops sAzBrO (@NoraPops) reported

    @bt_uk BT. You should start advertising teabags. After all, you are the service that dips in and out!