BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 03/05/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Harringay, Hemel Hempstead, Edgware, Stevenage, Palmers Green, Enfield Town, Stanmore, Luton, St Albans, Dunstable, Harrow, Watford and Welwyn.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SaumenPanda Saumen Panda (@SaumenPanda) reported

    @bt_uk my broadband down for more than a week-but no action by BT. Frustrated. Unable to work from home. Appalled by poor customer service :(

  • lotster Charlotte Dewsnap (@lotster) reported

    @bt_uk wow. The service I have received from you has been woeful. For a communications company you have a lot to learn. My business will be going elsewhere

  • busterforever Bryan Crute (@busterforever) reported

    @Cullercoats11 @SkySports @btsport Did the same some time back. Wont make a difference but I felt better doing it. Like many I also told the poor lass on the phone why, dont thing she got it though.

  • SaumenPanda Saumen Panda (@SaumenPanda) reported

    @bt_uk Hi @bt_uk, can you help please? Do you need any more information?

  • SaumenPanda Saumen Panda (@SaumenPanda) reported

    @bt_uk @ToInfra Hi Sharon, been through all these. Spent hours over phone with BT. Nothing really moved. Seems dead end. Second time in last 3 months facing major issues.

  • markjbunting Mark Bunting (@markjbunting) reported

    @bt_uk Phones (and an engineer visit) have been ordered today but that does not replicate what she currently has and is used to using. Also leaves her without a usable landline for at least 3 days. The best solution for her is to reverse the change.

  • czoyl Colin (@czoyl) reported

    @bt_uk Thanks for your reply. I posted the pic here because I thought it might help and it wouldn’t send on the text service.

  • ColinMetcalf3 Colin Metcalf (@ColinMetcalf3) reported

    @maxseth02 @Official_NCFC @btsport I don't bother with it at all, it's totally crap and virgo is a complete bell end, I just watch our own goals highlights with radio Nottingham commentary, much more enjoyable than listening to that cockwomble virgo wanking over a team that actually lost 3-1

  • Tom_712712 tom (@Tom_712712) reported

    @bt_uk That’s great :) We have just had our appointment and the yellow Ethernet cable was used but the manual says to use the red. Should this be a problem? We are getting 300 rather than 900 so didn’t know if this was linked. Thanks :)

  • Ruth999 Ruth Bender 💙 (@Ruth999) reported

    Impressed with service from @bt_uk Broadband was knocked out on Sunday by a storm. Less than 24 hours after I reported it they delivered a mini-hub to tide me over 'til engineer arrives (booked for tomorrow).