Is BT (British Telecom) having an outage in St Albans, Hertfordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in St Albans, Hertfordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England

September 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (60.27%)
  • Phone (15.75%)
  • E-mail (8.90%)
  • Wi-fi (6.85%)
  • Total Blackout (5.14%)
  • TV (3.08%)

BT (British Telecom) Outage Map Near St Albans, Hertfordshire, England

BT (British Telecom) in St Albans, Hertfordshire, England Comments

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BT (British Telecom) Issues Reports Near St Albans, Hertfordshire, England

Latest outage, problems and issue reports in St Albans, Hertfordshire, England and nearby locations:
  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Captain_Deltic
    Roger Ford (@Captain_Deltic) reported from Welwyn Garden City, England

    @BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • mullachmor
    Mick Savage (@mullachmor) reported from Tottenham, England

    @BTCare What's going on in Tottenham? My internet has been slow for a good couple of weeks now. Or worse it doesn't connect. Need a solution fast!

  • moustachewax
    James McNaught (@moustachewax) reported from London Colney, England

    My iPad and phone are having an issue with btinternet, but it’s working fine on my MacBook. Is anyone else having a problem @BTCare?

  • ThatNerdWill
    Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • Ankit1910
    Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • RuaTrindade
    Tony Coleman (@RuaTrindade) reported from London Colney, England

    @adamstokes1992 @BTCare I’ve already told them they are in breach of GDPR. It doesn’t seem to register with them. I’ve had enough of their sheer incompetence. Been a BT customer for 28 years. That’s about to come to an abrupt end.

  • raine_ryuzaki
    Stephanie (@raine_ryuzaki) reported from Hemel Hempstead, England

    @BTCare internet still down in Hemel Hempstead :( any news?

  • kevinmitchell50
    kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • _littlewanders
    Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Cool that's what I was after. What are my options if they refuse to cancel the cease order? I just can't have internet because someone who doesn't live at the property says I can't?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare The order is open but you were unable to take over the line because the previous tenants placed a cease order dated October 25th. Surely if the line is active I should get their service through it?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Spoke to order management as soon as they opened. Previous tenants are keeping the line active until November despite my order. My router won't work because it's not suitable for fibre. Reckon you could send us a fibre router so I have some sort of service in the meantime?

  • ChrisHirons82
    Chris (@ChrisHirons82) reported from Mill Hill East, England

    @BTCare I’ve already outlined the problem twice today to various BT tech bots and everyone keeps passing the buck. I’ll take my chances with the pigeon.

  • ChrisHirons82
    Chris (@ChrisHirons82) reported from Mill Hill East, England

    @BTCare Yeah cheers for that. It took the chat bot 10 minutes to tell me they couldn’t help me with my request. Customer service at @BTGroup has always been a joke.

  • symonvegro
    Symon Vegro (@symonvegro) reported from Redbourn, England

    @BTCare Please help! I’m trying to do a really simple thing on my BT account and it’s proving impossible both online and “live” (I’ve been on your web site and holding for an advisor for hours). It really is extraordinarily frustrating.

  • craigjnash
    Craig Nash (@craigjnash) reported from Mill Hill East, England

    @BTCare Internet down again. Very regular occurrence for us. How do we leave?

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • danilo_brg
    danilo (@danilo_brg) reported from London, England

    @bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

  • Gubbinz
    Ben Gubbins (@Gubbinz) reported from Chorleywood, England

    @BTCare We've had a broadband fault open for months, an engineer came to our house and couldn't resolve the issue as the problem was at the exchange. We have been charged as according to a phone conversation that never happened, I said that we couldn't make or receive calls.

  • c_cantore
    Cristiano Cantore (@c_cantore) reported from London, England

    @BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

  • Lucanesque
    That chap (@Lucanesque) reported from London, England

    @julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

  • Aaron1OS
    Aaron Os (@Aaron1OS) reported from London, England

    @bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

  • LimehouseDan
    London Dan (@LimehouseDan) reported from London, England

    @BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

  • COS__73
    CiaránwithaC (@COS__73) reported from London, England

    @BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Still no LAN or Wifi this morning. I don’t care what your status thing says, there is clearly an issue. Please fix ASAP. In your contract you guarantee a LAN service at all times - so you’re breaching that at the moment...

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Live in a village, so have very poor signal and 4G. Can’t open link. If it’s still down tomorrow, I’ll call again and also ask how I can lodge a formal complaint? Thanks.

  • ConorMegaw
    Conor Megaw (@ConorMegaw) reported from Welwyn Garden City, England

    @powerportraits @PriskMark @BTCare @plusnethelp @Plusnet I agree David. Unless they have installed specific kit in your house, I’m guessing “monitoring your connection” means checking your sync speed. I continuously sync at 40/10 despite the issues in the evenings / weekends. I feel they are choosing to misunderstand the issue!

  • nstweets97
    Nikhil (@nstweets97) reported from London, England

    WiFi and customer service on @BTCare are as appalling as each other. Cannot wait to leave once my contract ends. Unacceptable.

  • carlbob
    carlbob (@carlbob) reported from London, England

    @BTCare So it seems - an utter scandal given yahoo, who provide this email service, offer it entirely free. She doesn’t want to keep her account but does want her password reset so she can go in and download her emails and take them elsewhere.

  • Abadesi
    Abadesi (@Abadesi) reported from London, England

    Hey @BTCare I live in SW12 and my broadband has cut off multiple times in the last 90 mins. Your service line says my area isn't affected, I did troubleshooting with my router and its fine - what's going on?

  • T_Rendell
    Tom Rendell (@T_Rendell) reported from London, England

    @BTCare Bye. I hope u see the light. Short term gain = long term bad will and lack of custom

  • Janebcd
    Jane Doy MBPsS (@Janebcd) reported from London, England

    @BTCare I cannot make calls with my landline but I can receive calls. Please Help as I have been shut out of my online account because I forgot my password!

  • pettaw
    Andrew Petterson (@pettaw) reported from London, England

    @BTCare Yes can get online using IPv4. Is IPv6 down at the moment? Any ETA on a fix?

  • pettaw
    Andrew Petterson (@pettaw) reported from London, England

    @BTCare I have no IPv6 connection since Saturday when my broadband went off for 30mins. North Wembley exchange. Live chat useless. Please help.

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    So our internet has gone down again for the second time and @BTCare think it’s accept to happen up to 5 times daily? I think we’ll be moving

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    @BTCare Well it has never happened with you before this last few weeks, and had never happened when I was with Talk Talk or Sky?

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    @BTCare Doesn’t make a lot of difference and it’s just gone down for the second time today

  • smellmycheese
    Jenny (@smellmycheese) reported from London, England

    @BTCare hi, I've had a text confirming I've set up online billing, which is odd since I don't have an BT account! The link in the text to report it doesn't work. Can someone please look into this?

  • Martaaaaaay
    MJ (@Martaaaaaay) reported from London, England

    @btsport what the fuck is Glen Hoddle talking about?!?! Why is he even commentating, he’s awful!! #ChampionsLeaugeFinal #RealLiverpool #RealmadridvsLiverpool #UefaChampionsLeague

  • TuckerOli
    Oli Tucker (@TuckerOli) reported from London, England

    About the worst bit of keeping I’ve seen in any final. #ChampionsLeagueFinal2018 @btsport gutted for @LFC and @MoSalah

  • Timbo34Gary
    Gary (@Timbo34Gary) reported from London, England

    @mickquinn1089 @btsport @WWE Seriously Micky u been on the sauce or what Ramos never landed on he’s left arm ffs

  • PSELawson
    Paul Lawson (@PSELawson) reported from London, England

    As of the @btsport commentary wasn’t bad enough, we now have to listen to Glen Hoddle cream himself over Lallana for the next hour #UCLfinal

  • henryitdean
    Zaddy SlurpJuice (@henryitdean) reported from London, England

    @BTCare I just paid £17.99 for 5 days of BT WiFi and it is TERRIBLE. So much worse than tethering to my phone with 1 bar of 3G. I would like a refund please

  • CoastAndrew
    Coast Andrew (@CoastAndrew) reported from London, England

    .@btsport, the semifinal in Rome was won by Halep, 6-4 final set 🎾 You’ve got 5 channels with 2 showing nothing major, and still managed to interrupt the match with 2 games left!!! to show the German FA cup final. Bloody amateurish bad programming,#Btsport!

  • CoastAndrew
    Coast Andrew (@CoastAndrew) reported from London, England

    Dear @btsport, the semifinal in Rome was won by Halep, 6-4 final set 🎾 You’ve got 5 channels with 2 now showing nothing major, and still managed to interrupt the match with 2 games left!!! to show the German FA cup final. Bloody amateurish bad programming!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Greekbluenose
    Nικος Ξυδιας (@Greekbluenose) reported

    @HarryDukesJnr BTSport is bringing out the worst in you.

  • RobMaclese
    Rob Maclese (@RobMaclese) reported

    @BTCare No team. They sent a new router or two though LOL They just give you the run around, going through a call centre script not listening to what is the problem Then saying engineers have been working at exchange, and the problem is sorted haha

  • BigBods1
    BigBods1 (@BigBods1) reported

    @BTCare absolute joke. Two live chats, after first one put me through to wrong place, now 15 minutes plus on hold. Think it'll be cheaper to cancel my subscription. Bye

  • NW6Rd
    Darlink 🖇 (@NW6Rd) reported

    @lorrainemking @Hopkins_Alison @BTCare 12 days? Cancel. Right away. You have statutory 14 days cooling off period

  • David_Harvey81
    wigE (@David_Harvey81) reported

    @btsport sort your TV signal out. 30 quid a month for this shit

  • grantmunday62
    grant munday (@grantmunday62) reported

    @btsportmotogp @Reddingpower @MotoGP @btsport Your more than good enough Scotty to compete in MotoGP just had shit bikes but don’t give up you can get back in

  • leigh_plays
    Leigh (@leigh_plays) reported

    @BTCare Wireless. I had the same problem a couple months back, you sent a new hub, still the same. Not really improved over the weeks, infact getting worse. It's a daily occurrence

  • SimmosLeftPeg
    SimmosLeftPeg (@SimmosLeftPeg) reported

    I watched several games on @btsportfootball at the weekend & didn’t see a single trailer for @MCFC v Lyon. I genuinely thought they weren’t showing the game. Naturally, all the other three English clubs games were trailed several times. What is your problem with City, @btsport?

  • DanEunson
    Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

  • Parry_Beth
    Blondiedoesbeauty (@Parry_Beth) reported

    @BTCare shocking service as ever from you. The least accommodating provider ever. Never again will we use your service #awful #CustomerSuccess