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BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in St Albans come from postal codes AL1 and AL4 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near St Albans, England

The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, Stevenage, St Albans, Barnet, Muswell Hill, Luton, Harringay, Dunstable, Stanmore, Edgware, Harrow, Watford, Hemel Hempstead, Hertford, and Palmers Green.

CityProblem TypeReport Time
Enfield Town Internet 2 days ago
Stevenage Internet 2 days ago
St Albans Wi-fi 3 days ago
Enfield Town Internet 4 days ago
Barnet Internet 5 days ago
Muswell Hill Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • SwazzyGamer
    Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • _communityfocus
    Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • MarcusWeedon
    Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • gashead
    Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • DeclanBradshaw
    Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • lfctrucker66
    Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • TashaKP
    Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • Dagaffer_10
    Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • AnneDeAth
    Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • BobFootprints
    FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • Michell32388272
    Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • julian_grimm
    Julian Grimm (@julian_grimm) reported

    @bt_uk This app is a joke. I managed to get it working by fooling it but the audio and video quality is horrible. Not worth it at all.

  • Krayzeeali
    Da Zed (@Krayzeeali) reported

    @bt_uk come on man! I'm having sooo much trouble with yourselves, I'd rather just a refund

  • Daaviee_
    David McIntosh🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿(RRKMAC) (@Daaviee_) reported

    Never have i never will I "buy" a PPV. Included up until you ***** got greedy, and for that your not getting **** all out of me @btsportufc @btsport #UFC257

  • julian_grimm
    Julian Grimm (@julian_grimm) reported

    @bt_uk It’s so buggy and poorly designed. There are multiple people with the same problem of the app not recognising location and not allowing people to watch.

  • BennyArkhive
    Benjamin Brown (@BennyArkhive) reported

    @bt_uk No I didn't and my internet is still pathetic. Also turns out you've been charging me £3 a month for paper bills. Literally never opened one. You keep sending me surveys to assess the engineer visit I never had. I just want to cancel. Why is that so hard

  • ATXIKINGZ
    rich (@ATXIKINGZ) reported

    @dj_jones27 @btsport Its stupid mate how @danawhite cant tell the difference between paying customers and pirates

  • TomBray34530357
    Tom Bray (@TomBray34530357) reported

    @bt_uk You’ve let Jack down! Poor old fella stayed up all night to watch the fight and paid a score too! He should be fully reimbursed with compensation ! Disgusting !

  • bigchesh247
    Mark Cheshire (@bigchesh247) reported

    @bt_uk why is your internet device so inconsistent? My speed should be around 75mbs and I’m getting 20mbs. Is there a way to claim from yourselves as I’m not getting the service I pay for?

  • xavipankhania
    XaviP (@xavipankhania) reported

    @bt_uk Yup, I believe so. I ended up purchasing it on the website but it's not working as there seems to be an issue with my box. What proof do I need to provide for a refund?

  • archietaylortv
    Archie Taylor (@archietaylortv) reported

    @btsportufc #btsport WTF is going on you brehs, paid for this fight and can’t even watch?!