Is BT (British Telecom) having an outage in St Albans, Hertfordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in St Albans, Hertfordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (57.17%)
  • Phone (17.09%)
  • E-mail (10.41%)
  • Wi-fi (8.25%)
  • Total Blackout (4.13%)
  • TV (2.95%)

BT (British Telecom) Outage Map Near St Albans, Hertfordshire, England

BT (British Telecom) in St Albans, Hertfordshire, England Comments

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BT (British Telecom) Issues Reports Near St Albans, Hertfordshire, England

Latest outage, problems and issue reports in St Albans, Hertfordshire, England and nearby locations:
  • jessiebsdad
    Andrew Poynter (@jessiebsdad) reported from Tottenham, England

    @BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

  • rithompson
    Rosalind Thompson (@rithompson) reported from Barnet, England

    The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

  • cdavey01
    Charlene (@cdavey01) reported from Tottenham, England

    @BTCare Disgusting service from BT. #noloyaltytoyourcustomers

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    Well #BT @BTCare we now have no internet at all even when our hub shows blue the speed and signal is so weak we cannot do anything. It’s outrageous that we have to go out to get a bit of wi-fi.

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    @bt_uk @BTCare All very well you launching Plus, our BT wi-fi broke on 14/09/18 and you STILL cannot fix it 😡get your existing products up and running before you launch extras.

  • justinmay72
    Justin May ⚒ (@justinmay72) reported from Croxley Green, England

    @btsport has to be said @chris_sutton73 is an absolutely awful commentator as well as a pundit. How this guy knicks a wage is beyond me. His football knowledge is shocking. He makes @RobbieSavage8 look clever

  • BeckyEvans3
    Bexxxxxx;; (@BeckyEvans3) reported from London Colney, England

    @BTCare The point is that we have been talking to your teams & the service has been bad. Maybe use your initiative by offering support & compensation on the phone to these people.

  • jnasagram
    jNAS? (@jnasagram) reported from Borehamwood, England

    What did @tonyfernandes say? **** sake BTSport #ufc229 #TonyFerguson #pettis sound kept cutting out

  • SnodzCSGO
    Alex 'Snodz' Byfield (@SnodzCSGO) reported from Welwyn Garden City, England

    Anyone else having an issue with @btsport forcing you to buy their landline to watch the fight later? Just want PPV

  • EvelynBA64
    EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • maxfras
    Max Fras (@maxfras) reported from London Colney, England

    @BTCare Lucky you. I must get a job with BT to get all that time to call BT customer service. Unfortunately, as a customer, I don't have so much time to enjoy your playlist

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    It’s now 2 weeks to the day our wi-fi went down and we still only have intermittent wi-fi. Even when it’s on only max speed of 34. Very poor, waiting on a filter to arrive , just hope this fixes it #BT @BTCare

  • THEORIGINALMB
    MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • Gazz_18
    Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • craigjnash
    Craig Nash (@craigjnash) reported from Barnet, England

    @BTCare is it possible to have a consistent broadband service that doesn’t drop in and out regularly?

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    Well we were thrilled to get our wi-fi up and running on Friday but alas it just will not connect to our Samsung tv. Despite all the resolutions given by @BTCare the issue seems unsolvable. BT forums suggest Samsung TVs do not connect to hub 6

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    @BTCare If we could get some idea of when it would help. You do not seem to understand just how important the internet is for us.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    I think when I joked we would be lucky to have internet by Christmas, it was not such a joke after all. They say they will try to fix by this Friday. Why do I have no confidence this will actually happen? @BTCare

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Captain_Deltic
    Roger Ford (@Captain_Deltic) reported from Welwyn Garden City, England

    @BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • mullachmor
    Mick Savage (@mullachmor) reported from Tottenham, England

    @BTCare What's going on in Tottenham? My internet has been slow for a good couple of weeks now. Or worse it doesn't connect. Need a solution fast!

  • moustachewax
    James McNaught (@moustachewax) reported from London Colney, England

    My iPad and phone are having an issue with btinternet, but it’s working fine on my MacBook. Is anyone else having a problem @BTCare?

  • ThatNerdWill
    Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • Ankit1910
    Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • RuaTrindade
    Tony Coleman (@RuaTrindade) reported from London Colney, England

    @adamstokes1992 @BTCare I’ve already told them they are in breach of GDPR. It doesn’t seem to register with them. I’ve had enough of their sheer incompetence. Been a BT customer for 28 years. That’s about to come to an abrupt end.

  • raine_ryuzaki
    Stephanie (@raine_ryuzaki) reported from Hemel Hempstead, England

    @BTCare internet still down in Hemel Hempstead :( any news?

  • kevinmitchell50
    kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • _littlewanders
    Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Cool that's what I was after. What are my options if they refuse to cancel the cease order? I just can't have internet because someone who doesn't live at the property says I can't?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare The order is open but you were unable to take over the line because the previous tenants placed a cease order dated October 25th. Surely if the line is active I should get their service through it?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Spoke to order management as soon as they opened. Previous tenants are keeping the line active until November despite my order. My router won't work because it's not suitable for fibre. Reckon you could send us a fibre router so I have some sort of service in the meantime?

  • ChrisHirons82
    Chris (@ChrisHirons82) reported from Mill Hill East, England

    @BTCare I’ve already outlined the problem twice today to various BT tech bots and everyone keeps passing the buck. I’ll take my chances with the pigeon.

  • ChrisHirons82
    Chris (@ChrisHirons82) reported from Mill Hill East, England

    @BTCare Yeah cheers for that. It took the chat bot 10 minutes to tell me they couldn’t help me with my request. Customer service at @BTGroup has always been a joke.

  • symonvegro
    Symon Vegro (@symonvegro) reported from Redbourn, England

    @BTCare Please help! I’m trying to do a really simple thing on my BT account and it’s proving impossible both online and “live” (I’ve been on your web site and holding for an advisor for hours). It really is extraordinarily frustrating.

  • craigjnash
    Craig Nash (@craigjnash) reported from Mill Hill East, England

    @BTCare Internet down again. Very regular occurrence for us. How do we leave?

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • danilo_brg
    danilo (@danilo_brg) reported from London, England

    @bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

  • Gubbinz
    Ben Gubbins (@Gubbinz) reported from Chorleywood, England

    @BTCare We've had a broadband fault open for months, an engineer came to our house and couldn't resolve the issue as the problem was at the exchange. We have been charged as according to a phone conversation that never happened, I said that we couldn't make or receive calls.

  • c_cantore
    Cristiano Cantore (@c_cantore) reported from London, England

    @BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

  • Lucanesque
    That chap (@Lucanesque) reported from London, England

    @julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

  • Aaron1OS
    Aaron Os (@Aaron1OS) reported from London, England

    @bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

  • LimehouseDan
    London Dan (@LimehouseDan) reported from London, England

    @BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

  • COS__73
    CiaránwithaC (@COS__73) reported from London, England

    @BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Still no LAN or Wifi this morning. I don’t care what your status thing says, there is clearly an issue. Please fix ASAP. In your contract you guarantee a LAN service at all times - so you’re breaching that at the moment...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • TazGupta
    Tarun Gupta (@TazGupta) reported

    @BTCare As for the wifi hotspot. Its crap. Even Virgin had good wifi

  • kor1900
    Ken (@kor1900) reported

    @BTCare Ever wonder why you got 2 stars for customer service in @WhichUK survey! Promised call back to fix bb, no callback, still slow broadband, paying over the odds for poor service.

  • nextroundsonyou
    Daniel M. (@nextroundsonyou) reported

    This is all because I stuck the fiver I had to deposit with @bet365 to watch the stream (after I accidentally added @stuartpykesport to my @btsport login) on Hampton to win with 5 minutes to go. £2.50 lost, but y’know.. #owtb #oafc

  • LordJoh48869505
    Lord John (@LordJoh48869505) reported

    @BTCare Tried that Sie still down, it is a Scam so that you phone up and then do not qualify for BT Rewards of up to £ 60.00

  • Deppressoo
    Deppressoo (@Deppressoo) reported

    @BTCare I can't get the fault I'd, I have an open fault on my by app but when I click more details nothing happens, that doesn't work either.

  • aldershot4ever
    simon (@aldershot4ever) reported

    @worthysmokers @salop_sam @BroughtonM7 @HayleyATFC @btsport @btsportfootball But support man United goodbye

  • Darkestfrost
    James bartlett (@Darkestfrost) reported from Haverhill, England

    @1agentsmith007 @UFCEurope @ElevenSports_UK @danawhite @btsport The worst thing is how @ElevenSports_UK have totally ignored any direct questions about ppv etc. Shows to me that they can't be trusted already!!

  • donkey_walloppa
    general waste biffa 🇬🇧🇪🇺 (@donkey_walloppa) reported

    @BTCare The other problem which complicates matters is that apparently my broadband is on an 18m contract when TV was only 12m. The only reason I can come up with as to why I would have signed up to that was if I was missold a combined package last time

  • hewmour
    Hannah Spanner (@hewmour) reported

    @btsportfootball Would have loved to be watching this but sadly your friends @BTCare failed to deliver my new internet service today and have cut off my existing broadband. Very disappointed, love a bit of FA Cup magic. Shame it's not available on #bbcfacup

  • jessicaelisa_x
    Jessica Newman (@jessicaelisa_x) reported

    Didn’t realise how much agg it was cancelling a broadband package and how far you have to look through the help section to find out that you needed to give 30 days notice...30 days ago @bt_uk @BTCare #notsoobvious