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BT (British Telecom)

BT (British Telecom) outages and service status in St Albans, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received May 20, 11:40 AM GMT+1.
  • 88% Internet (88%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Albans, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Barnet, Edgware, Harringay, Chesham, Dunstable, Harrow, Enfield Town, Watford, Welwyn Garden City, Potters Bar, Stevenage, St Albans, and Muswell Hill.

CityProblem TypeReport Time
Luton Internet 1 day ago
Barnet E-mail 2 days ago
Luton Internet 3 days ago
Luton Internet 7 days ago
Edgware Internet 8 days ago
Harringay Internet 16 days ago

Nearby cities with recent reports

Luton

2 recent signals

1 day ago
Barnet

1 recent signals

2 days ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • A_Gent_Chadd
    Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • DecorTiles
    Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Team_M_T
    Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • BancoDePapa
    グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • submita
    subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • NeilGenders1
    Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • Mike_E_Neale
    Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • TashaKP
    Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • MikeMay69
    Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • rob_fisher_efc
    Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • Britinfloridaus
    Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • MJ_Wong
    Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • radioheadjen
    Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • dadzoola
    dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • Smartcasual86
    Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davedjm001
    Dave Moore (@davedjm001) reported

    @bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.

  • omotforest
    David Sinfield (@omotforest) reported

    @WasSamLowryEsq @bt_uk @openreach The French call it demerdisation. Removing the ****. It's how I flew under the radar when I lived in France in an unapproved residence. Basically you keep the local mayor on side* and don't let anything escalate to the departement. *May involve 5L of wine a couple of times a year.

  • JoshuaABeider
    Joshua Beider (@JoshuaABeider) reported

    @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT

  • cakey12
    bakerbird  (@cakey12) reported

    @bt_uk you’ve emailed me saying I can view my bill, can’t get into my account. Is there a problem with your website ??? Been like it all day and I’d like to see my bill !

  • dyson123
    DebP (@dyson123) reported

    @GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?

  • NikkiOsbor4715
    Nikki Anderson (@NikkiOsbor4715) reported

    @bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬

  • MissSatanism
    DemonicSuccubus (@MissSatanism) reported

    @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?

  • UppaRocket
    Rocket (@UppaRocket) reported

    @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging

  • GregRuthen
    Greg Ruthen (@GregRuthen) reported

    @bt_uk @KerZE87 No one is following up our complaints 2 put of 12 recorded. Something is seriously wrong when technical support is trying to sell to you smells of desperation.