BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 01/09/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Harringay, Enfield Town, Watford, Barnet, Stanmore, Stevenage, Palmers Green, Welwyn Garden City, Luton, Harrow, Berkhamsted, Hertford, Muswell Hill and Hemel Hempstead.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • MoistStrawberry Shawn (@MoistStrawberry) reported from Watford, England

    well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • watchcentre WatchCentre (@watchcentre) reported from London Colney, England

    @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT

  • adamkinsley adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from London Colney, England

    @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • em_newman Emily Newman (@em_newman) reported

    The worst service from @bt_uk - been without broadband for over a month after moving house, despite putting the transfer request in 3 weeks prior, and being promised an activation date of 08/03. Trying to WFH full time with only a 5G router and being charged full rates.

  • SpeakersCollege Bobby Livingston (@SpeakersCollege) reported

    @bt_uk Can I ask you to give me the contact details of the customer service director at BT Openreach who have Kelly Communications doing work for them given the mess they have made at my property installing for a neighbour. BL

  • ArrEssVeeTwin Mike Fisher (@ArrEssVeeTwin) reported

    @bt_uk have been overcharging me for a year, and 6 months of that they have broken the agreement they made with @OmbudServices. Then I call cancellations. Who put me thru to billing. Surprisingly billing don't do cancellations.....🙈

  • RobjHen77 Rob Henderson (@RobjHen77) reported

    @bt_uk @Scotlandteam The only bad thing here is your awful logo will continue to ruin the otherwise nice looking Scotland jerseys. Looks like a stamp rather than a logo.

  • jakemackay2 Jake Mackay (@jakemackay2) reported

    Shoutout to @bt_uk for guaranteeing us 35mb/s wifi, realising a couple of weeks later that they can't actually offer us 35mb/s and discretely cancelling our contract without telling us 👌 top lads. 1/10 service. Lovely

  • AshmoreCj KerryDixon9 (@AshmoreCj) reported

    @bt_uk You are an embarrassment, possibly the worst customer service out of all service providers. You should be ashamed. HOURS ON THE PHONE , AND STILL NOTHING FROM YOU AND WASTING MY TIME, AND YOU STILL TAKE MY MONEY.

  • danoliver Dan Oliver 🇾🇪 🇪🇺 (@danoliver) reported

    Did I dream this, or did every pundit on @btsport last night say that they expected Liverpool to win?! The level of punditry in the UK is utter garbage. I'd love to know if they're briefed by the production team to get behind the English side.

  • em_newman Emily Newman (@em_newman) reported

    The worst service from @bt_uk - been without broadband for over a month after moving house, despite putting the transfer request in 2 weeks prior, and being promised an activation date of 08/03. Trying to WFH full time with only a 5G router and being charger full rates.

  • hedgehog_farm 🇬🇧 Beer 🍻 Hedgehog 🦔 (@hedgehog_farm) reported

    had an issue with broadband so I rang @btbusinesscare yesterday .. a nice chap from @OpenreachHelp visited this morning turns out we had an issue; the speed was fine, but it was like the data was being throttled (web pages loading slowly etc) all fixed and it's now FAST! 👍

  • rjhsteel2001 Richard (@rjhsteel2001) reported

    @bt_uk We currently have the BT smart hub 2. How to you order the discs that can extend the wifi signal and how much are they?