BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 09/17/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Harrow, Luton, Dunstable, Enfield Town, Hertford, Barnet, Stevenage, Stanmore, Harringay, Rickmansworth, Hatfield, St Albans, Bushey and Northwood.

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City Problem Type Report Time
United KingdomStanmore Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarrow TV
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • PBarlow85 Paul Barlow (@PBarlow85) reported from Rickmansworth, England

    @bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MMAvanDAN MMAvanDAN (@MMAvanDAN) reported

    typical @btsport not working when im actually trying to use their service. sort yourselves.

  • hadgett7 Hadge (@hadgett7) reported

    After years of being a loyal @btsport customer, I cannot renew my subscription for a year as they want 2 years even though they’ve lost the contract for @btsportmotogp next season. Not paying a years subs for no bikes. Very poor service.

  • LoZeno Verified Jedi (@LoZeno) reported

    Hey @bt_uk , when will you offer anything more than 26 MB Internet in my area (Stevenage)? Because after today's @virginmedia outage I really need a new fast and reliable internet line.

  • samapur Rajesh Patel (@samapur) reported

    @BTSopenreach @bt_uk Understand telegraph poles need replacing but a bit of notice or even better a polite knock on the door to say line is going down. Not just cut the line. Lost an important work call, are you going to compensate me

  • Sandiellewis Sandra Lewis (@Sandiellewis) reported

    @bt_uk last night (21:30) van turns up and puts cones in my road. This morning we're told to move car as they want to replace phone pole. Where was the notification of this work? Now we are without service. We work from home and need that service. We should have been notified. 🤬

  • teejayef Tim Fewell (@teejayef) reported

    @bt_uk It’s my sister-in-law’s account in Mobberley, Cheshire. The fault has been raised and the 3 week notice was a response from BT so yes, there must be a known issue. BT have confirmed that it isn’t in her house but is in their system. That’s why a repair time of 3 weeks is so poor.

  • CjLakin Clare (@CjLakin) reported

    @bt_uk Huh? I don’t have any issue, I’m asking why you guys every few weeks keep asking me to pack up my hub and return it to you?

  • dracohighpriest Ben Chainey (@dracohighpriest) reported

    @btsport I've ordered Wrestlemania on BT sport sky box office, but I cannot record it. It will be impossible to watch the whole event in on sitting. Any help would be appreciated

  • CjLakin Clare (@CjLakin) reported

    @bt_uk Yes no problem, but I keep getting this text, it’s not the first time

  • DjChrisConnor Chris Connor (@DjChrisConnor) reported

    Hey @bt_uk are you having the same problems that @virginmedia are having this morning? If not,let’s talk,I think it’s time for me to switch . #VirginMediaoutage