BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Edgware, Luton, Stevenage, Welwyn, Harringay, Barnet, Enfield Town, Stanmore, Watford, Palmers Green, Welwyn Garden City, Harrow, Berkhamsted and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Shawn
(@MoistStrawberry) reported
from
Watford, England
well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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Simon Kaye
(@sikaye_oxf) reported
from
London Colney, England
@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
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Catherine Redshaw
(@credshaw64) reported
from
Barnet, England
@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Badcock 🕷🇦🇫🇺🇦
(@karenbadcock) reported
@bt_uk how much longer are roadworks by yourselves, at the end of my road going on for? Since it started I can’t get internet much, by neither wifi nor 4G, barely any calls getting through/being received, ppl can’t hear me as lines bad etc etc etc. Paying for diabolical “service”
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Work Without Equal
(@opussinepar) reported
When slightly delayed paying the BT bill (which is far from competitive on pricing) annoying automated calls ring my X-D line. Last month the service was restricted AND a late payment fee charged even though I paid in time. They can't have it both ways. #EitherOr @bt_uk @BTGroup
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Joe Plant
(@Joseph_Plant) reported
@bt_uk We ordered phone/broadband/tv through EE and they said it would be delivered through BT due to the phone line element. It was an SGEA service rather than on OGEA service.
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Laura Walsh
(@LauraWalsh6) reported
Hi @bt_uk, an engineer was meant to come out today between 1-6pm. No one has shown and I’ve had no communication to tell me the appointment is delayed and/or cancelled. Can you help?
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Daisylauren.
(@daisylaurenb) reported
@bt_uk Think this is very good service at all. Especially when everything runs from the internet nowadays.
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Chillfinger
(@chillfinger) reported
@bt_uk Utter rubbish . My dad has been cut off for 5 weeks . Soon to be six . All BT fault . Worst customer service ever
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Daisylauren.
(@daisylaurenb) reported
@bt_uk I’m seriously getting annoyed now. Switched to you only 2 months ago and had no end of issues. Now been without internet since Tuesday, which also means no TV. Engineer can’t come till Tuesday. I work from home and it’s costing a fortune to use mobile data to work
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Mark Kelly
(@MarkKel75155797) reported
@bt_uk How many times do I have to tell you that I am no longer a customer before you stop sending me someone else's bills?
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Bonnie Newman
(@screenb303) reported
Sooo fed up of @bt_uk. My internet drops EVERY DAY. Has been like this for over 3 months. Had an engineer in who said no problem within property. Unacceptable #service Anyone know how i can break my contract & go with someone more reliable? @WhichUK @Ofcom
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Joe Plant
(@Joseph_Plant) reported
@bt_uk …and wont be able to install until 3rd December. It’s a confusing mess, where we’ve have poor support from both providers.