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BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in St Albans come from postal codes AL1 and AL4 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near St Albans, England

The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, Barnet, Muswell Hill, Luton, Harringay, St Albans, Stevenage, Dunstable, Stanmore, Edgware, Harrow, Watford, Hemel Hempstead, Hertford, and Palmers Green.

CityProblem TypeReport Time
Enfield Town Internet 21 hours ago
Barnet Internet 1 day ago
Muswell Hill Internet 3 days ago
Luton Internet 3 days ago
Enfield Town Internet 4 days ago
Luton Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • NeilGenders1
    Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • KyleRiley23
    Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • PeterLingua
    Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • warrenedwards11
    Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • yogidowntown
    Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • davidal123
    David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • Michell32388272
    Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • Britinfloridaus
    Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • BobFootprints
    FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • Team_M_T
    Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • theatregirl5264
    theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • AnneDeAth
    Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • duncanyoung68
    Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • sparkloaf26
    the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • radioheadjen
    Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • siancanseeyou
    Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fordytrainman
    Fordy (@fordytrainman) reported

    @bt_uk appalling customer service, 82 year old Father inlaw duped into longer contract after 5 years with them. And want over £300 to be released. This is abuse of the elderly, avoid these cowboys like the plague

  • Tonysmini
    Tony (@Tonysmini) reported

    @fleetingflo @bt_uk Is it just a WiFi issue or is your sync speeds also effected (test via the MyBT app or a hard wired test can confirm)?

  • ONOUKSV
    Oliver Oram (@ONOUKSV) reported

    @bt_uk @btbusinesscare 11th February Message from @btbusinesscare charges will be waived and refund sent. In Reality, after being told the issue resolved after 20 plus emails on 8th May no refund and a letter with charges #Kafka could not write it so well #shameonBT

  • fleetingflo
    ~ Flo ~ (@fleetingflo) reported

    @bt_uk Glad to report better service now, thank you @bt_uk. Inexplicably the original problem has diminished so I've cancelled the 3rd appt so as not to waste BT/OpenReach's time. Issue is now being monitored instead. Thanks to David on helpline today who kept on the ball & called back.

  • ONOUKSV
    Oliver Oram (@ONOUKSV) reported

    @bt_uk @btbusinesscare wow what a scam you just played on a 78 year old first promise a refund does turn up 4 months and waiting ! then you send another bill in for the same service you fooled them into keeping.

  • barrycoyne
    Barry Coyne (@barrycoyne) reported

    @bt_uk I had 2 identical scam calls yesterday on my landline, claiming to be BT. I never use this line or give out the number to anyone. Any idea how they managed to get it? 🤔

  • jackpot_jez
    Jez Clay (@jackpot_jez) reported

    @bt_uk is it possible to cancel my order which apparently there is a problem with your system, and starting again? I can't wait until Wednesday for you to report back?

  • alexbunten
    Alex Bunten (@alexbunten) reported

    @bt_uk Problem with @OpenreachHelp engineers in my area. Didn’t turn up. No warning of cancellation. I need a date sooner than 19th May. please help!!! I can’t take 2 weeks off work waiting to be connected!

  • MarciaR18022957
    Rose-M (@MarciaR18022957) reported

    @BTCare #SaturdayVibes why is is so hard to speak to someone? I am. A new customer just signed up and I am beginning to ha e 2nd thorghts because the best way 2 get my answers is to come on twitter

  • LucaSempers
    luca sempers (@LucaSempers) reported

    out all night and hangover hasn’t hit yet, but the annoying Steve McManaman is making it start, he just chats **** all the time, @btsport how on earth can you have him on the telly, he’s dog 💩 @TheSquareBall #leeds #LeedsUnited