BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1 and AL4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 03/28/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Muswell Hill, Luton, Enfield Town, Harringay, St Albans, Stevenage, Dunstable, Barnet, Stanmore, Edgware, Harrow, Watford, Hemel Hempstead and Hertford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomMuswell Hill Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Notretsam Shaun Masterton (@Notretsam) reported

    @bt_uk nope, still doesn't work, and been on phone for almost 20 mins, pretty sure it's a tech issue on BT's end. I changed my pass twice and it is correct. however, I'm so done with BT for today. do appreciate the reply

  • robdymond Rob Dymond (@robdymond) reported

    Bad times in Internet land.. 1 <1 ms 1 ms <1 ms bthub.home [192.168.1.254] 2 54 ms 54 ms 54 ms 172.16.17.42 3 * * * Request timed out.... @bt_uk your status page isn't showing problems, but there's a routing issue in Derby

  • laurajillw73 Laura Whitehouse (@laurajillw73) reported

    Disgusting service from @bt_uk who are going to put up my my monthly price but won’t let me leave my contract without charging me over £100!!!

  • Notretsam Shaun Masterton (@Notretsam) reported

    @bt_uk " or just over £1 per week for the average broadband customer" I have a £6.39 increase, which is more than just over £1 a week. You can expect a call from me tomorrow, I'm not happy, it's a £76 annual increase. do appreciate the reply though.

  • gavlew Gav Lewis 🏴󠁧󠁢󠁷󠁬󠁳󠁿🔰 (@gavlew) reported

    @bt_uk Can you tell me how much it would be to terminate my contract early please? Your price hike is absolutely ridiculous!!

  • tobycthatcher Toby Thatcher (@tobycthatcher) reported

    Hey @EE @bt_uk any chance of you explaining your significant cost increase to contracts during a #CostOfLiving Crisis despite your staggering (and comparatively un-changed) profits? This despite an obvious drop in the quality of your service. #corporategreed

  • robsherry73 Rob Sherry EngTech LCIBSE #FBPE 🇪🇺🇬🇧🇳🇱💙 (@robsherry73) reported

    @Niki44 @bt_uk I was with plus net…had nothing but problems

  • samanthaacookx Samantha Cook 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samanthaacookx) reported

    .@bt_uk so how come our internet bill is now going up to £75 per month but you’re offering new customers the same service for £31.99? Disgusting. Billions in profits over the last year yet the customer has to pay more?

  • Niki44 ༄🇳🇿 𝐍𝐢𝐤𝐢 🇳🇿༄ (@Niki44) reported

    @bt_uk Competitors are charging £10 less a month. I asked if there was any deal or offer you could provide as service has been less than adequate, at best. The answer was No. I’m showing that at a time where everybody is cutting back, you’re not competitive. You make it easy to leave.

  • whyteuk andy whyte (@whyteuk) reported

    according to the @ombudservices it is acceptable for @bt_uk to: -advertise a service that doesn’t exist. -promise an install on service -roll installation date back with no communication for months -eventually respond to the complaint and put a 7mo delay on useless fools.