BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St Albans come from postal codes AL1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (6%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Stevenage, Palmers Green, Barnet, Enfield Town, Stanmore, Luton, Edgware, St Albans, Dunstable, Harrow, Watford, Harringay, Welwyn and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Stevenage |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
-
Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
-
グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
-
Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
-
Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
-
Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
-
Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
-
Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
-
Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
-
Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
-
subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
-
Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Olivia 🎄
(@ferfonl) reported
@bt_uk How can I find out the fix date? I’ve been on hold to your customer services for 45 minutes now. Like many other people I’m working from home, so need the internet.
-
Ibne_Aadam
(@Ibn_i_Aadam) reported
@bt_uk Nothing they beeen pranking me, 16th nov then 12th December and people on phone were terrible locating this as well.
-
Dick Skusting
(@Disgustington69) reported
@bt_uk It’s a shame, right? You know the deals. You know that that level of package should never have been sold if the guarantee was only 20Mbps. Are @bt_uk the good guys? Are you working for the good guys?
-
North57
(@Maximus2wheels) reported
@HelsS19 @bt_uk I hit them with both calls and emails, so they couldn't say they never heard from me. Also tell them that the case is not closed until you agree it is closed. They are good at "oh you didn't call so you must be ok now"
-
Marcus Nash
(@norfolkbirdtour) reported
@bt_uk We have no connection on our phone line (tried 2 phones in engineers port of master socket), anyone trying to call gets engaged tone, but your auto test system can’t find a fault! Broadband dropping every few minutes. Currently on permahold on 150 on my mobile. Pls help!!
-
Sue Mattingley 💙
(@suemattingley) reported
@bt_uk Had an email to say that the fault affecting Broadband on my estate had been fixed - and it immediately went down again. As working from home urgently need to know what’s going on to make arrangements for tomorrow. Help!
-
BigSamSZN 🇵🇱 🇬🇧
(@BigSamSZN) reported
@ShaneC_RC @bt_uk Loss of subs, loss of rewards, last week ended up in elite 2 than elite 1, my weekend league was destroyed because of their connection. Yet they said they won't compensate a thing. Bit stupid if you ask me
-
Lauren Walker 🖤
(@laurenGrace_xx) reported
@bt_uk this is 3 months into my contract with you, & your customer service is shocking. Let’s not forget upon installation, which firstly got delayed, then wasn’t installed correctly and took weeks to get a working connection, to now this. What is it I’m actually paying for?
-
Jackson
(@BomagJackson) reported
@bt_uk new hub arrived on Wed and Internet was supposed to go live on Thu. It's not working. Been on the phone multiple times. A fault was logged on Thu. I'm working from home Mon-Fri and can't go into the office. Any chance this can be escalated please as I need Internet to work
-
Olivia 🎄
(@ferfonl) reported
@bt_uk Hi. We had no internet for most of yesterday (router was flashing purple). It eventually came back at 11pm. It has now gone off again today. The issue is affecting my neighbourhood and the wider area. Any idea what the issue is and when it’ll be fixed?