BT (British Telecom) outages and service status in St Albans, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around St Albans, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 18, 2:08 PM GMT+1.
- Internet (82%)
- E-mail (6%)
- Wi-fi (6%)
- Phone (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St Albans, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Edgware, Harringay, Chesham, Dunstable, Barnet, Harrow, Enfield Town, Watford, Welwyn Garden City, Potters Bar, Stevenage, St Albans, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Internet | 20 hours ago |
|
Luton
|
Internet | 5 days ago |
|
Edgware
|
Internet | 6 days ago |
|
Harringay
|
Internet | 13 days ago |
|
Luton
|
Internet | 17 days ago |
|
Harringay
|
Internet | 18 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Decor Tiles (@DecorTiles) reported from Watford, England@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, EnglandThank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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dadzoola (@dadzoola) reported from Tottenham, England@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandHow convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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david marney (@shaydavefall) reported from Caddington, England‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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DebsF (@Debsgf) reported from Barnet, England@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Neilly g (@NeilGenders1) reported from Chorleywood, England@flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT
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Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England@bt_uk Sorry, doesn't work. Text fails to send.
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Sport500_official (@RealSport500) reported from Tottenham, England...but some of the editing work was poor. Not sure if it’s @btsport editing or a central hub but felt we missed several parts of the action as slow-mo replays of nothing incidents were shown while we could also hear the fans + commentators interested in something we couldn’t see
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Alistair Burns (@gashead) reported from St Albans, EnglandAnother @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Jenny Collins (@radioheadjen) reported from Tottenham, England@la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.
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Noeleen Cohen (@noels_c) reported from Barnet, England@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
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Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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Peter Carter-Brown (@pecarbrown) reported from Dunstable, England@bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔
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Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England@MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue
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Lorraine Wall (@ainey68) reported from Harrow Weald, England@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Colt (@Red_Rescue) reported@bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.
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ralphaverbuch (@ralphaverbuch) reported@bt_uk login to account but can't see any details on anything anymore? Something is broken. Who do we talk to to sort this?
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Chris Wall 💙🧡 (@ChrisWall85) reported@bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?
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Brian McBride (@brian_mcbride1) reported@bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.
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Rocket (@UppaRocket) reported@bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Paul stagg (@Staggly) reported@Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.
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Larissa Collins🇱🇹🇮🇪🏴 (@CollinsLarissa) reported@bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.