BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in St Albans come from postal codes AL1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Harringay, Radlett, Luton, Hornsey, Dunstable, Bushey, Watford, Finchley, Enfield Town, Palmers Green, Tottenham, Hendon, Northwood and Berkhamsted.
City | Problem Type | Report Time |
---|---|---|
London | Total Blackout | |
London | Internet | |
London | Internet | |
London | Internet | |
London | Internet | |
Harringay | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Adam Cannon
(@adam_cannon) reported
from
Barnet, England
Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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theatregirl
(@theatregirl5264) reported
from
Barnet, England
@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Mij➶
(@siancanseeyou) reported
from
Barnet, England
@bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood
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Neilly g
(@NeilGenders1) reported
from
Chorleywood, England
@flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT
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Adam Cannon
(@adam_cannon) reported
from
Barnet, England
had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Yogi D
(@yogidowntown) reported
from
Watford, England
@bt_uk Hello, is there currently an outage in the WD19 area?
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Steve
(@Britinfloridaus) reported
from
Cuffley, England
@bt_uk I would but the number was withheld. I am not a bt customer either.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Duncan Young 🐝
(@duncanyoung68) reported
from
London Colney, England
Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks
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Lynn MT
(@Team_M_T) reported
from
Tottenham, England
@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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the spark
(@sparkloaf26) reported
from
Barnet, England
@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Hay
(@hayannahay) reported
@bt_uk please send me a returns bag for broken tv box
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Cat Mc
(@cmcel123) reported
@bt_uk moving home and need to temporarily run broadband in both properties… BT er no we can’t help with that… why? Well minimum contract terms…. Honestly disgusted that you don’t want to help a long term customer #badcustomerservice #poorcustomerservice
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G.Williams41
(@gar_wills) reported
Starting to regret going with @bt_uk not a problem with their service but their accounting issues are horrendous. And the call waiting times. On hold for literally an hour
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mzzzpiggy
(@mzzzpiggy) reported
@bt_uk I'm a broadband customer of yours. Where is the button on your website to refer a friend? I'm going mad looking for it!
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ncolerfc92
(@nathancole09) reported
@btsport @adamsummerton Have to listen to the awful Aussie commentary’s rather the ashes were on sky
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Martin Chappell
(@2810Chappell) reported
@bt_uk Where does that leave me? I'm trying to work and I've got a 5mb service when I'm paying for a 50mb service.
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M
(@mstarmatt) reported
@Julianphilp2 @bt_uk I can’t wait until we can change, that has been the worst service I’ve had in a decade of other providers
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Sarah Burgess
(@Sar_Sar_B) reported
@bt_uk my broadband went down at 11:45am and is still not working. I’ve lost almost 5 hours (and counting) of the working day. If I don’t work, I can’t bill for my time. How are you going to compensate me for this?
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James Martin
(@James101Martin) reported
@bt_uk been on hold for an age, can’t get through to chat either. Intermittent drop out of our hub is affecting internet connection. Tried the wires, switched on and off and still happening. Can you help ASAP please!?
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Ben Ward
(@winstano) reported
In order to fix another customer's fault, they cut off my Nana's line and replaced the problem one with that one. No big deal, except she's 86, lives on her own 100+ miles from us, and that's her only method of communication. She just thought her phone wasn't ringing. @bt_uk