BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Harrow, London, Harringay, Luton, Barnet, Enfield Town, Edgware, Hertford, Harpenden, Welwyn Garden City, St Albans, Muswell Hill, Chesham, Stevenage and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Harrow |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Community Focus
(@_communityfocus) reported
from
Barnet, England
@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Colin Miller
(@lfctrucker66) reported
from
Tottenham, England
@da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
@btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Neilly g
(@NeilGenders1) reported
from
Chorleywood, England
@flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen
(@ohohel1) reported
@bt_uk an engineer is supposed to come today 8am-1pm to setup my broadband but none has showed up and the customer service line seem to be down. Who can I contact?
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Ruth Freedman
(@ruthdfreedman) reported
@bt_uk @BTCare the problem with my phone line persists. You have fobbed me off for years and years, you will not give me a contact to use until it is solved. you close the case repeatedly. Time to change provider I think
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Laura
(@robbo26) reported
@bt_uk noone answering any calls to BT today, no matter what options I choose. trying to cancel a free trial for Britbox, but online account only allows me to sign up for longer.
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Cuin lad
(@ceadog) reported
@bt_uk Opted for your entertainment package etc etc etc on the 8/10/21. Received email that you had turned on my service on 22/10/21. Equipment etc received but your installation contractor TSG is refusing to come to instal it as he now says they doesn’t operate in our postcode area.
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Julia brennan
(@CricketCracker) reported
@bt_uk Why have I had an email asking to return kit? I've not changed my service?
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Chris Robbins
(@Grallator) reported
@bt_uk why don’t you keep the ‘we won’t treat existing customers worse than new ones’ promise you make on your website - you’re about to lose a customer with your antics
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Kate
(@jmtd_DWG) reported
@bt_uk help - mum’s line down for a week. 85, lives alone (by choice) 100 yds from neighbours (phone lines also not working - ?10 houses in all). No internet, email or mobile signals - completely cut off. 85 alone unsteady on feet. Latest message no idea when fixed - really !?!
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Cuin lad
(@ceadog) reported
@bt_uk I can’t get thru to anybody at BT. I’ve been on the phone waiting for hours,I’ve emailed and I’ve tried to get on the chat line. All to no available. Can someone help or contact us please. Thank you
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Reshma✈
(@TheRealPakora) reported
@bt_uk I've just got off the phone with your team, and the order for the mini hub, which was meant to be on Thursday 21st October, never got put through. I feel like my account should be closely watched by someone, how can so many things go wrong?
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Callum Irving
(@CallumJCIrving) reported
@bt_uk Hi, I am moving house and the logistics do not allow me to carry on with you. I have tried to call but the phone lines are down and have tried to go online but it just sends me in a loop of upgrades and packages. I need to do this asap, can you advise please.