BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1 and AL4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 03/31/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Barnet, Muswell Hill, Luton, Harringay, St Albans, Stevenage, Dunstable, Stanmore, Edgware, Harrow, Watford, Hemel Hempstead and Hertford.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomBarnet Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • pecarbrown Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • GursSehmi Gurs Sehmi (@GursSehmi) reported from Hertfordshire, England

    I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • phil_k92 Philip Krajewski (@phil_k92) reported from Nash Mills, England

    @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • j_m4842 J__m484 (@j_m4842) reported

    @bt_uk @BTCare An update or response to my issue would be appreciated

  • DRees_PA David Rees (@DRees_PA) reported

    @WeAreOpenreach @bt_uk are my provider and I have phoned 7 times since install date to chase - every time, Civils MIGHT come on a future date. Nobody's tell their customer services team what's actually happening. Any thoughts @bt_uk?

  • sarahlou24xxxxx sarah lou (@sarahlou24xxxxx) reported

    @bt_uk hi can you help-my dad is 80,he gets broadband /line and mobile through yourselves,Sunday he rang and was told EE now deal with his mobile and today received a EE sim with a different number ,he wants to keep his old number,can he do this?

  • GeekNamedMike MiKE (@GeekNamedMike) reported

    @bt_uk They've text back and said there is no issue but it has been dropping out a lot yesterday and today, getting the purple light on the router. Done all the usual stuff with the route, still doesn't resolve anything

  • barryjohnfrost Barry Frost (@barryjohnfrost) reported

    @BTCare made a complaint last week about pressure selling trying to blackmail me to renew my BB contract - was advised I’d be contacted within 72 hours but nothing happened - just had an email saying the complaint has been closed - well done BT , shocking attitude and service 😠

  • LittleNaylor Sarah Denton (@LittleNaylor) reported

    @bt_uk Tried that. Exactly the same issue. Tried turning my phone off and back on too.

  • martinlewisuk Martin Lewis (@martinlewisuk) reported

    @bt_uk an openreach technician cut off my neighbour's fibre broadband this afternoon - it's only just been installed after 2 years of waiting. He is being told 2 weeks to fix - not good enough. Suggest you have 24 hours to resolve. DM me for more info.

  • j_m4842 J__m484 (@j_m4842) reported

    @bt_uk An Openreach engineer came today to upgrade our current internet package to Full Fibre 900. However, now he has left and told us there’s an issue, and now we have no internet whatsoever. This is ridiculous as I have absolutely no internet, not even my old internet works.

  • GeekNamedMike MiKE (@GeekNamedMike) reported

    @bt_uk Ey Bri, just to let you know, we have spoken to our friend up the road who is having the same issues and they spoke to a BT engineer, the original fix in the cab failed and now they are waiting on a part to try the fix again.

  • sebparkinson Seb Parkinson (@sebparkinson) reported

    @bt_uk Appreciate the reply, but this doesn’t answer my issue.