BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 12/10/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Harrow, Barnet, Watford, Muswell Hill, Hemel Hempstead, Harringay, Enfield Town, Stanmore, Dunstable, Luton, Borehamwood, Edgware, Hertford and Harpenden.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarrow Phone
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomBarnet Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • pecarbrown Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • Joeboy_AFC Joeboy (@Joeboy_AFC) reported from Bushey Heath, England

    @btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hbnm1985 Hannahbella (@hbnm1985) reported

    @bt_uk So I don't get compensation until midnight tomorrow even though I've had no service for the last 2 days?! It's a fault in the area, lots of houses and businesses affected. I feel we should be on automatic unlimited data until this is fixed.

  • BDBGXI Baddadsbadgaming (@BDBGXI) reported

    @bt_uk Love how I put in a termination of contract due to your prices being ridiculously high, for a sub par service. and all of a sudden I'm getting issues with slowing and drop outs. Coincidence? I've been told you throttle leavers? Is this true BT? Not good at all.

  • albsar1970 Al Sarpong (@albsar1970) reported from Kensington, England

    Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

  • sarahlou24xxxxx sarah lou (@sarahlou24xxxxx) reported

    @bt_uk hi can you help-my dad is 80,he gets broadband /line and mobile through yourselves,Sunday he rang and was told EE now deal with his mobile and today received a EE sim with a different number ,he wants to keep his old number,can he do this?

  • Seymourc30 Christian Seymour (@Seymourc30) reported

    The worst internet provider @bt_uk excuse after excuses another day with no internet

  • futurestn Jim Julien 💙 (@futurestn) reported

    @bt_uk I’ve managed to actually speak to someone and apparently it’s an external problem I’ve been advised and given an estimated date of it being fixed.

  • GFX2001 Ian Robson (@GFX2001) reported

    @bt_uk Don't bother I used 1572 on the phone instead. I will mention these new Website problems to the Customer Resolution Team the next time I talk to them. They are already dealing with problems caused by the MY BT Website not working correctly back in Janurary.

  • ajcwbay Andy Clark (@ajcwbay) reported

    @bt_uk BT is hilarious in its utter uselessness. I received today my fifth or sixth text telling me that I would be rung during a particular time slot (about an ongoing problem, one of many) and - guess what: I’ve never received a single call in any of those slots. 🤡🤡🤡

  • fentinic Nic (@fentinic) reported

    @bt_uk Afternoon, any chance I could have a reply to my DM please? We're still without full service for landline and broadband and @EE signal is poor too 😢

  • doggroomwales chris thedogman (@doggroomwales) reported

    Let down by one Service provider who rely on @BTGroup @btbusinesscare @BTBusiness . Ordered direct and have now been waiting a month for supply. How can a big business be so poor and still make a profit...