BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Albans, Hertfordshire, England 03/23/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Harringay, St Albans, Luton, Stevenage, Stanmore, Edgware, Harrow, Watford, Dunstable, Hemel Hempstead, Hertford, Palmers Green and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Claireydoo_Mor Claire Morgan 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Claireydoo_Mor) reported

    Hi @bt_uk is there a issue with broadband in the CF64 area?

  • lcdraper Laura Draper (@lcdraper) reported

    @bt_uk we raised a fault on Friday morning, engineer due out today. No show. So still no internet! Not happy customers - paying for a service we cannnot use 😕

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • BigRonKnew Big Ron Knew (@BigRonKnew) reported

    @bt_uk Thanks for replying. I tried that before contacting you and again this morning. Despite successfully entering my account on the website, I still get the login box when trying to watch live sport on the app. It will not then recognise my BT ID & password. I can’t miss 12.00 game.

  • _nativerez Jamie Wallace (@_nativerez) reported

    @bt_uk Let's be completely honest here. The BT router you get absolutely will not, I repeat not, be able to punch the WiFi signal through every wall of your house. I don't know why they keep saying it. The only true way to get decent coverage is invest in a good mesh WiFi setup.

  • AnneMarieMohan AnneMarie Mohan (@AnneMarieMohan) reported

    @bt_uk No - after waiting the entire day, I had to call again myself at 6:30. Problem has now been escalated by a great tech support guy from Liverpool. All other aspects of BT CS including this twitter account have not been great so far.

  • thefirstcondor tisme...teepee (@thefirstcondor) reported

    @bt_uk would someone PLEASE increase the speed of my broadband. I have installed a new seven series BT router and can only get 7 Mgs. HELP.

  • Sarcastit Sarcastit©️ (@Sarcastit) reported

    @bt_uk I still think the Bt product and operational services on the front end are excellent. It’s that whole customer support and connected services piece that doesn’t fit and let’s you & customers down. I did apply to help you but you never hear back from that either!!

  • cathy_clamp Cathy Clamp (@cathy_clamp) reported

    @bt_uk we have had no internet for almost a week, keep being told it will be fixed by the following day. Others in our road have been offered hubs - not us and we need the internet for work calls. How can you help??

  • Jayne2502 Jayneyboo (@Jayne2502) reported

    @bt_uk I suggest you come and pick up your rubbish equipment. My super duper router is in my bin. I have suffered your awful service for just 2 weeks and that's enough. My bin gets emptied on Monday btw. I will cancel my direct debit also. Not paying for non existent internet.