BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dunstable, Luton, Stanmore, Barnet, Borehamwood, Enfield Town, Edgware, Harrow, Harringay, Hertford, Harpenden, Welwyn Garden City, St Albans and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Dunstable |
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| Luton |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gr8Gitana
(@Gr8Gitana) reported
@bt_uk is making me lose the will to live! I’ve never seen a company work so hard to NOT keep my business before. Hire more staff!
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🏴🏴Sean Baker🇬🇧🇬🇧
(@seanbaker87) reported
@Grantkunta13 @bt_uk Mate I had exactly the same issue when we moved house and when we did they were trying to charge me to send an engineer out to move a socket. I kicked right off 4 1/2 years ago never been back with them since
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Mike Ryan
(@MikeARyan) reported
Anyone else finding the @primevideouk on @bt_uk has slowed down hugely.
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sallybromley
(@sallybromley) reported
@bt_uk Yes @bt_uk you answer calls but still can’t get your customers connect!!! You really have the worst customer service and set up so disappointing. Wish I had chosen another company.
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Christian Davies
(@CDaviesFE) reported
Very impressed with @bt_uk broadband. Wi-fi went down, engineer booked for tomorrow, went shopping and someone had already been round and fixed it! Time for the marking to continue...
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Fiona Gillespie
(@fiona_gillespie) reported
@bt_uk Do you just reply this to make it look like you’re doing something but then never reply to the person when they do direct message you..?
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Grant
(@Grantkunta13) reported
from
Tewkesbury, England
@seanbaker87 @bt_uk It's a joke ain't it! We've paid every month for last two years for **** WiFi then get hit with that 😡
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🏴🏴Sean Baker🇬🇧🇬🇧
(@seanbaker87) reported
@Grantkunta13 @bt_uk Sorry 3 years now haven’t been with them had 18 months I think and as soon as that finished bombed them off never went back.
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Grant
(@Grantkunta13) reported
from
Tewkesbury, England
Never using @bt_uk Internet in my life again, robbing bastards, poor Internet over the last 2 years with drop outs non stop then being charged £400 after we've moved house looool, shocking.
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Critical Cripple - Dave 🌈 ♿ ⚛️
(@CriticalCripple) reported
@bt_uk Erm, we're on BT, our connection appalling. a town of 60,000 people, and we don't even have FTC, we can't get a stable connection above 1mb down.