BT (British Telecom) Outage Report in St Albans, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Harrow, Luton, Watford, Enfield Town, Dunstable, Harringay, Stanmore, Edgware, Stevenage, Welwyn, Palmers Green, Welwyn Garden City and Berkhamsted.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
@btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Natasha
(@TashaKP) reported
from
Barnet, England
@bt_uk are there currently any issues in the EN4 area?
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Declan Bradshaw
(@DeclanBradshaw) reported
from
Tottenham, England
@MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue
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Community Focus
(@_communityfocus) reported
from
Barnet, England
@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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Colin Miller
(@lfctrucker66) reported
from
Tottenham, England
@da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Ashton
(@JasonAshton84) reported
@bt_uk An upgrade to an existing service. I have attempted to raise my concerns with someone via live chat on your website but Im being told I now need to call up the installation team to rectify this. Even though it’s not my fault. Oh an a paltry offer of £25 for a wasted day.
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Geoff Critchley
(@geecritch) reported
@btsport you have just lost a customer as you have allowed someone else to take over my phone line without my consent. Unbelievable
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Tony Harrison’s Left Tentacle
(@RalstonBhoy) reported
@btbusinesscare Hi, took over an existing business contract existing owner lost the back up (assure) dongle, called the call centre and they can’t help with a replacement?
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Yulia
(@yulia_bulgakova) reported
@bt_uk Trying to sort this out now but it's pretty outrageous that you shut down internet on behalf of someone else requesting it and without notifying or giving few days warning to the current account holder. Essentially anyone can cancel internet at any house under this system.
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Mike
(@IamaDeliveryMan) reported
@bt_uk a fraudulent order was made on my account. You assumed it was down to a data breach on my part. No explanation to how this might of happened. How many of your advisors are working at home? Are you absolutely satisfied with your data management @ICOnews @Ofcom
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Jason Ashton
(@JasonAshton84) reported
@bt_uk I had an engineer scheduled to arrive today between 0800-1300 which I’ve just found out isn’t happening. Nobody decided to call or email me to let me know but instead updated the BT app (which also didn’t give me any sort of notification.) Awful service.
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Prof Pugwash ⭐️⭐️⭐️⭐️⭐️⭐️💙
(@prof_pugwash) reported
Congratulations @bt_uk and @OpenreachHelp on stunningly horrendous service - leaving my isolated 84 year old father without phone line or broadband for 5 weeks (assuming you have it fixed when you say you will) 👏👏 #brokenbritain
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Fraser Lovie 🇺🇳🇪🇺🇬🇧🏴
(@FraxLo) reported
Interesting approach to customer service from @bt_uk today - simply hung up (twice) when the discussion got complicated. Might be time for a switch.
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Anthony Simmonds
(@antsimm1) reported
I recently couldn't make a call Ii needed to make (the payphone was gone and the charging option near the old booth wasn't practical to use). People need to make emergency calls sometimes @bt_uk
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Debbie 😷😷😷
(@DebJ7171) reported
@PizzaTimePetey @bt_uk Had it in my last house too. Never a problem.