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BT (British Telecom)

BT (British Telecom) Outage Report in St Albans, Hertfordshire, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in St Albans come from postal codes AL1 and AL4 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in St Albans, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near St Albans, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Enfield Town, Stevenage, St Albans, Barnet, Muswell Hill, Harringay, Dunstable, Stanmore, Edgware, Harrow, Watford, Hemel Hempstead, Hertford, and Palmers Green.

CityProblem TypeReport Time
Luton Internet 11 minutes ago
Enfield Town Internet 15 hours ago
Enfield Town Internet 3 days ago
Stevenage Internet 3 days ago
St Albans Wi-fi 4 days ago
Enfield Town Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • Team_M_T
    Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • yogidowntown
    Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • BobFootprints
    FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • lfctrucker66
    Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • radioheadjen
    Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • siancanseeyou
    Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • MarcusWeedon
    Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • theatregirl5264
    theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • Michell32388272
    Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • _communityfocus
    Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • davidal123
    David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • NeilGenders1
    Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • KyleRiley23
    Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • AnneDeAth
    Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jimbo_horner
    James Horner (@jimbo_horner) reported

    @bt_uk ITVHD signal strength 42 signal quality 80

  • PCroz13
    Paul Crozier (@PCroz13) reported

    @bt_uk Hi Theresa. The fault is now fixed. However, the broadband is slow; circa 13MB download consistently; I used to get circa 35. The latency is around 100ms and the jitter is consistently under 8. The line is reported by several tools as Excellent, so why is the speed so low?

  • Mark196x
    Mark_6x (@Mark196x) reported

    @bt_uk Thanks Catherine, I think it's mainly the inferior @YouViewSupport platform that's the main issue. There are many people that have had similar failed recordings and who've asked to have the option of manually scheduling a recording. My previous BT Youview box did the same too.

  • TractorFromNFK
    Tractor Boy (@TractorFromNFK) reported

    @ScrumpyDaniel Glad it’s not just me. It’s usually flawless. I’ve tried it on two Apple TV’s. Got one upstairs and downstairs and both do the same @btsportfootball @btsport can you fix this please. Ultimate not working on Apple TV.

  • Yoo7HS
    ThaMika’iliPrince 🧸®️ (@Yoo7HS) reported

    Ffs, unable to login to BTSport

  • Mark196x
    Mark_6x (@Mark196x) reported

    @bt_uk As the @YouViewSupport platform doesn't allow you to pad out scheduled recordings you have to rely on broadcasters sending out the correct start and end times. About 90% of scheduled recordings that fail are on the IPTV platform ie BT Sport 1,2 and 3 or Eurosport 1 and 2.

  • 20decs1
    20decs (@20decs1) reported

    Jermaine Jenas is such a **** commentator - dull, monotone and just downbeat overall #btsport #THFC

  • Ollieslost
    Ollie (@Ollieslost) reported

    @btsport 'Enhanced Video' button doesn't work on your website

  • Wemsimeen
    Wemsimeen (@Wemsimeen) reported

    @bt_uk are you having any network problems in the SL6 area?

  • IainGor71412937
    Iain Gordon (@IainGor71412937) reported

    @btsport Germaine Have they narrowed pitch at Palace use to be maximum size so this could be why wings not used???? Thanks Iain. ps Positive views GREAT GOAL & NOT defender should be there or Goal keeper should have saved. I am trying to make bets in play why NOT working at WH