BT (British Telecom) Outage Report in Stevenage, Hertfordshire, England
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The latest reports from users having issues in Stevenage come from postal codes SG1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, St Albans, Hitchin, Welwyn Garden City, Welwyn, Stevenage, Hatfield, Harpenden, Hemel Hempstead, Buntingford, Royston, Wheathampstead and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Wi-fi | |
| St Albans |
Internet | |
| Luton |
Wi-fi | |
| Hitchin |
Phone | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charley D 💙
(@mummyemptyarms) reported
@bt_uk I appreciate your help with this but there must be someone who can contact us today for a phone call! It really says something about how BT doesn't care about its customers when the high level complaints department are apparently too busy to contact us.
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David McArdle
(@davemcardle) reported
@Yayeahyeah I'm not sure tbh. Don't know how far down the pyramid it goes, but it's clearly not a glorified btsport.
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AMIT BHATT
(@designeramit24) reported
@btbusinesscare I have already shared it & shared it today again. And as from October it was not working but still my company have paid it's monthly bills. Please check & try to solve it ASAP. And please send the new corporate sim till comming Monday on my office address. Thanks
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Andrew Trimnell
(@trimbone) reported
@OpenreachHelp, this is how one of your engineers installed the broadband at my home. Damaging the brickwork, poor routing, no weather proofing, poor cabling, poor pining, no cable entry protection. @bt_uk
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patsycarol
(@harrier17) reported
@bt_uk my internet has been down since Thursday. Mixed messages from BT. Now told down until 16th Dec. Totally unacceptable. Elderly and housebound and need internet for shopping, banking and staying in touch with family. Much earlier resolution needed.
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Alan
(@Ourvey) reported
from
Moira, Northern Ireland
Settled down to watch Leinster v Racing on btsport. I need an alternative as the commentary team never stop talking. Is it on elsewhere?
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Steve F
(@Fitto1973) reported
@MattPriestley17 @bt_uk 48 hours and counting now without mobile data access on my iPhone either @bt_uk - any estimate on when this resolved (I believe the issue is when you are >50% of your allowance)
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Christmas StEve
(@stevegaughan1) reported
@bt_uk My service with you was PERFECT for 2 years, the deal expired and I set up a new one for a lower cost a month ago and it’s been truly awful. Same address, same equipment, totally different level of service.
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Christmas StEve
(@stevegaughan1) reported
@bt_uk Thank you - but £8.40 doesn’t really help. I’m in need of a reliable service which you are clearly unable to provide.
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Mat james
(@matjames9) reported
Love paying a **** load of money for @btsport to get to watch it in 240p. Incredible.