BT (British Telecom) Outage Report in Stevenage, Hertfordshire, England
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The latest reports from users having issues in Stevenage come from postal codes SG1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stevenage, Hatfield, Hemel Hempstead, Welwyn Garden City, St Albans, Hitchin, Letchworth Garden City and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Luton |
Total Blackout | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Richmond
(@helenrichmond70) reported
@bt_uk do you think keeping people on hold to your fraud department for 48 minutes with no human being shows your concern about banking safety? I’ve had to hang up now so will start the whole rigmarole again in the am. Not happy. It’s a bloody fraud department ffs.
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Antony whicker
(@AntonyWhicker) reported
@bt_uk Bt has such **** Internet for about month now constantly Internet dropping and thats while using ethernet god noes what it would be like if was to use wifi
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sue muntus
(@suemuntus) reported
@bt_uk I had problems yesterday, contacted my husband at home and he changed the password. Ok until this morning again. I need to log on to sort out the travel locator form for my return journey!
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Mary Gater
(@M4ryGater) reported
@bt_uk I hate to be a pain in the arse but really? We have told you FOUR times my father died in February your letter last week with the words 'we're sorry to see you go' made my blood boil NOT AS FECKING SORRY AS WE WERE ... get your **** together? #justasuggestion #crass
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk are without shame or conscience. Sharp practice endemic in their customer contact.
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You Matter 💯% ➡️Banks Don't Lend Money⬅️
(@altanswer) reported
@bt_uk how long will the outage is the charminster area of Bournemouth continue? No Internet for the last 12 hours.
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FrankeMcFrankFace
(@Frank27588842) reported
@Matt40280986 @bt_uk Get help sonny
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(((StarrFaithful)))
(@StarrOutlook) reported
@bt_uk Thank you, I did and it said nothing. However I did a line check and it said there was a problem. Confusing. Hopefully it's being sorted now
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Pier Dole
(@pier_dole) reported
@bt_uk And no broadband. No update. Nobody calling back. Nobody answers when I ring as it drops the call bang on 2 mins 31 seconds Useless. Just cancel my account
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Jon Bailey
(@anfieldjon) reported
@bt_uk i had a really awful experience with bt but steven Kennedy who eventually sorted the problem deserves alot of credit! I dont know who his manager is but hes an absolute star- over and above to get things done🙌