BT (British Telecom) Outage Report in Stevenage, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Stotfold, Hitchin, Hoddesdon, Henlow, Hertford, Harpenden, Welwyn Garden City, St Albans, Stevenage and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
-
Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
-
Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
-
Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
-
Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
-
Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
-
Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
-
KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
-
Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
-
Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
-
KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
-
Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
-
Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
-
Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
-
Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
-
Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
-
IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
-
ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
-
Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
-
Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
-
Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
craig barrow
(@beakervill) reported
@LakehillSoccer @btsport So u thought luiz had a bad game 🤔
-
Carl
(@Carl_M79) reported
@btsport app stream is absolute garbage.
-
FPL Dad
(@DadFpl) reported
@btsportufc stop beeping out the trash talk and swearing call outs post fight ! We’re watching lads kick the **** out of each other .. a few f bombs were good ! #UFCLondon #btsport
-
Average Bro
(@Abodawg) reported
Wtf @btsport I’m payin for ads and censorship #UFCLondon
-
Gary Reynolds
(@garyreynolds99) reported
Never heard of @Segi_tv before and after spending the last hour trying to connect to the #ThorVsEddie fight I now know why #shitshow Rather have paid @btsport or @SkySports to watch PPV
-
Rachel Lindsay
(@RachelL42802653) reported
@bt_uk my broadband is down, no outages reported on your website for my number. No customer service. No chat service available. Been on hold on your web messaging service 20 minutes. Help
-
Michael O'Dwyer
(@ody_85) reported
Awful card on BTsport
-
Paul Philbin
(@paulmphilbin) reported
Incredibly lame from @btsport to bleep out that interview. Swearing is bad but guys knocking each other out is apparently fine 🤒#UFCLondon
-
Me
(@TeamXtremeXXV) reported
So I can watch people smack the granny out of each other. Broken bones. Split heads and comatose people in @UFCEurope on @btsport but as soon as one of them says ‘*****’ they blank it to protect the audience. Really.
-
Three Men & Milan Podcast
(@3MenAndMilanPod) reported
Is it a prerequisite to be a bumbling idiot and not understand the rules to be a commentator or is it just the English #SerieA ones? #CagliariMilan #BTsport