BT (British Telecom) outages and service status in Stevenage, England

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Welwyn Garden City, Henlow, Hoddesdon, Stevenage, St Albans, Hemel Hempstead, Hitchin, Harpenden, Ware, and Letchworth Garden City.

City	Problem Type	Report Time
Luton	Internet	1 day ago
Luton	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	Internet	3 days ago
Luton	Internet	8 days ago
Luton	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

• 
  Sam J Reynolds (@sammyjr1990) reported 5 minutes ago from Welwyn Garden City, England

  Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

• 
  Rob (@Whiskybob77) reported 7 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Tracy White (@tracifer1978) reported 8 minutes ago from Luton, England

  @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

• 
  Robert Beahan 😷 (@bobster76) reported 10 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

• 
  david marney (@shaydavefall) reported 14 minutes ago from Caddington, England

  ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

• 
  Andrew Leggett (@derbynutter) reported 15 minutes ago from Litlington, England

  @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

• 
  Martin Spooner (@spoonrmicroblog) reported 25 minutes ago from Luton, England

  @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

• 
  Kyle Douglas Riley (@KyleRiley23) reported 31 minutes ago from Harpenden, England

  @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

• 
  Philip Krajewski (@phil_k92) reported 31 minutes ago from Nash Mills, England

  @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 31 minutes ago from Stevenage District, England

  @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 31 minutes ago from Stevenage District, England

  @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

• 
  Agent Chadd (@A_Gent_Chadd) reported 34 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  Martin Spooner (@spoonrmicroblog) reported 42 minutes ago from Luton, England

  @bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 44 minutes ago from Hemel Hempstead, England

  How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

• 
  chrissie pepper (@chrissiepepper) reported 48 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Chris Roy (@chrisroy89) reported 48 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Martin Watson (@killawat) reported 56 minutes ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Ian Kenealy (@ianjk23) reported 58 minutes ago from Broxbourne District, England

  @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

• 
  Alistair Burns (@gashead) reported 1 hour ago from St Albans, England

  Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

• 
  IAMSHARLIEANNE (@sharliesangel) reported 1 hour ago from Clophill, England

  @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bunker Show (@businessbunker) reported 6 minutes ago

  @bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either

• 
  Barbara Starkey (@brassbubs) reported 6 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Katy Nicholls (@Its_Baby_K) reported 9 minutes ago

  @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

• 
  Martyn_Budgie (@Budgie0624) reported 11 minutes ago

  @TomTugendhat . @bt_uk is the problem

• 
  Tom Tolkien (@tomtolkien) reported 17 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  Kevin Chubb (@swanseagas) reported 17 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

• 
  Aaron Law (@AaronLaw92) reported 19 minutes ago

  @bt_uk hello my account is completely broken, still cannot login - says access denied!

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 27 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  Stacey paul (@Sp72298066) reported 30 minutes ago

  @DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming

• 
  Justine Clement (@JustClembo) reported 36 minutes ago

  @bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.