BT (British Telecom) outages and service status in Stevenage, England

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stevenage, England

The most recent BT (British Telecom) outage reports came from the following cities: Henlow, Luton, Hoddesdon, Stevenage, St Albans, Hemel Hempstead, Hitchin, Harpenden, Ware, Letchworth Garden City, Buntingford, and Shefford.

City	Problem Type	Report Time
Henlow	E-mail	24 hours ago
Luton	Wi-fi	1 day ago
Hoddesdon	Internet	4 days ago
Stevenage	Internet	6 days ago
Luton	Internet	6 days ago
St Albans	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

• 
  Agent Chadd (@A_Gent_Chadd) reported 3 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  Chris Roy (@chrisroy89) reported 13 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Alistair Burns (@gashead) reported 14 minutes ago from St Albans, England

  Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

• 
  Philip Krajewski (@phil_k92) reported 15 minutes ago from Nash Mills, England

  @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 20 minutes ago from Hemel Hempstead, England

  @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

• 
  Martin Spooner (@spoonrmicroblog) reported 20 minutes ago from Luton, England

  @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

• 
  chrissie pepper (@chrissiepepper) reported 21 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Sarah Brigden (@tetleyteabird) reported 24 minutes ago from Hitchin, England

  @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

• 
  Chris Roy (@chrisroy89) reported 25 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Chris Roy (@chrisroy89) reported 32 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Katieee120 (@katieee120) reported 38 minutes ago from Baldock, England

  @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

• 
  Martin Watson (@killawat) reported 39 minutes ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Martin Spooner (@spoonrmicroblog) reported 41 minutes ago from Luton, England

  @bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.

• 
  david marney (@shaydavefall) reported 44 minutes ago from Caddington, England

  ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

• 
  Richard Borrett (@rsborrett) reported 46 minutes ago from Hitchin, England

  @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

• 
  Richard Barker (@penfoldholes) reported 46 minutes ago from Shefford, England

  @boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 56 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Stephen Elms (@sjelms) reported 57 minutes ago from Baldock, England

  @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

• 
  IAMSHARLIEANNE (@sharliesangel) reported 57 minutes ago from Clophill, England

  @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

• 
  Gurs Sehmi (@GursSehmi) reported 59 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PTID1977 (@PhilH1977) reported 4 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  Chris (Christina) (@GalanthusA) reported 6 minutes ago

  @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 8 minutes ago

  @me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.

• 
  Simon Blake (@BlakeUnit) reported 9 minutes ago

  @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

• 
  welshshez (@welshshez81) reported 14 minutes ago

  @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

• 
  TINA MOORE (@Sassytrip88) reported 15 minutes ago

  @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

• 
  Norman Wilson (@nwwilson) reported 16 minutes ago

  @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

• 
  Loretta Livingstone (@L_Livingstone1) reported 17 minutes ago

  @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

• 
  TINA MOORE (@Sassytrip88) reported 19 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 21 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable