BT (British Telecom)

BT (British Telecom) Outage Report in Stevenage, Hertfordshire, England

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The latest reports from users having issues in Stevenage come from postal codes SG2 and SG1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stevenage, Hertfordshire, England 06/05/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Harpenden, Hitchin, Buntingford, Welwyn, Hemel Hempstead, St Albans, Royston, Hatfield, Stevenage and Welwyn Garden City.

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City Problem Type Report Time
United KingdomLuton E-mail
United KingdomLuton E-mail
United KingdomLuton E-mail
United KingdomLuton E-mail
United KingdomHarpenden E-mail
United KingdomHitchin E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andygrayrecords andygrayrecords (@andygrayrecords) reported

    @bt_uk customer service is atrocious

  • _llindsay Lucas Lindsay (@_llindsay) reported

    @bt_uk Just ordered BT broadband today but currently within 14days of joining Vodaphone. I have until 1st December to cancel but BT line doesn’t activate until 7th. Thanks

  • hubblebear4 Hubble Bear 🖤 (@hubblebear4) reported

    @Zoc47 @bt_uk Yeah couldn't get the deal I wanted because I wasn't a new customer.

  • AlanSabatino Alan Sabatino (@AlanSabatino) reported

    Really poor from BT here. Surely it cannot take up to 48 hours to simply change an account's package. Thanks a lot #BT #BTTV #BTSport

  • gatesheadgeek Peter 🏳️‍🌈 (@gatesheadgeek) reported

    @bt_uk My neighbour is on a deal you won’t even offer me. Having been enticed to BT by one of your colleague’s calls, after explaining I wanted full fibre, I’m now told I am not a good brought customer for you to offer me the deal I want.

  • AVFCFaithful_ The AVFC Faithful 🦁 (@AVFCFaithful_) reported

    @btsport coverage has to be the worst. #AVFC

  • NarcsusPrye Narcsus Prye (@NarcsusPrye) reported

    @bt_uk Still down (over a month), no update, going round in circles. Can anyone tell me when my internet is going to be working again pllllllllllleeeeeeeeeeeeeaaaaaaaaaaaaassssssssssseeeeeeeeee

  • chairmandec Declan Delaney (@chairmandec) reported

    What a complete **** McManoman is on @btsport "I don't condone fouling players- but Werner needed to be brought down there".. yes Steve.. you DO condone fouling- just be honest. #NEWCHE

  • davepresents Dave (@davepresents) reported

    Macmanaman needs to lay off the Spice! Piss poor commentator and Pundit! Abraham as MOTM? Werner deserves it more than him! #NEWCHE #btsport

  • MrWoollaston Nathan Woollaston (@MrWoollaston) reported

    @btsport @btsportfootball I'm pirating yet another match just to get away from the inanity of Steve McMananman. Truly the worst co-commentator by some margin...