BT (British Telecom)

BT (British Telecom) Outage Report in Stevenage, Hertfordshire, England

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The latest reports from users having issues in Stevenage come from postal codes SG1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stevenage, Hertfordshire, England 03/28/2024 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: St Albans, Hitchin, Luton, Hertford, Hemel Hempstead, Ware, Letchworth Garden City, Welwyn Garden City, Stevenage, Royston and Buntingford.

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City Problem Type Report Time
United KingdomSt Albans Internet
United KingdomHitchin Internet
United KingdomLuton Internet
United KingdomHitchin Wi-fi
United KingdomSt Albans Internet
United KingdomHertford E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tilly5001 Tilly500 (@Tilly5001) reported

    @EPERiley @OpenreachHelp Shocking lack of service from @bt_uk. What a complete waste of your time.

  • gilesdavis Giles Davis (@gilesdavis) reported

    @andysc @jamclarkey @bt_uk “FVA” as in ‘voice over your Openreach FTTP circuit independent of your ISP’ was withdrawn for new orders some years ago. It’s basically VOIP via your ISPs service or mobile now for voice over an FTTP service. BT brand this ‘digital voice’. The ONT itself doesn’t do anything IP.

  • richard76691557 richard beaumont (@richard76691557) reported

    @bt_uk Dee? Dee? Where are you Dee, 70 days without a phone @bt and you can’t even hold a promise of a phone call. @MartinSLewis please help.

  • richard76691557 richard beaumont (@richard76691557) reported

    @bt_uk still no update on my 87 year old mums phone? 70 days without a phone or working alarm in case she falls. You promised an update but nothing! @MartinSLewis please help.

  • Ashminxie1 Ashminxie (@Ashminxie1) reported

    @bt_uk could you give some insight as to why there is no internet in the ML6 area please I'm not the only one having issues

  • nickjby Nick Buckley (@nickjby) reported

    @bt_uk just informed prices are going up 9.3% (CPI 5.4% + 3.9%) Wow! This after finding out recently that their Roam Like Home mobile service doesn’t work at all in Portugal despite claims on the website it does.

  • glendadavies glenda davies (@glendadavies) reported

    @bt_uk since upgrading my broadband I’ve had nothing but admin problems - 3hrs last month on phone after 1 week without broadband should have resolved billing issues but once again I’ve been charged twice!!!!!! #poorcustomerservice

  • Harrison3218 SoberPirate3218 (@Harrison3218) reported

    Hi @bt_uk I'm showing full open wi-fi down here in Cornwall as of 9pm, but no internet whatsoever. Flushed DNS, but Register DNS fails. Something on your end, or mine?

  • richard76691557 richard beaumont (@richard76691557) reported

    @bt_uk Yes I’m sat here wondering why you can’t sort out my 87 year old mum’s phone that hasn’t worked for 70 days? she has dementia and there are safeguarding issues

  • Nxrst1 Nxrst (@Nxrst1) reported

    @bt_uk your wifi makes me want to hang myself 99% of the time