BT (British Telecom) Outage Report in Stevenage, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Welwyn, Hertford, Hemel Hempstead, Stevenage, Letchworth Garden City, Harpenden, Buntingford, Clifton, St Albans, Royston and East Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Welwyn |
TV | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine ☮️🦋🏍🌼🏈✌️
(@Lorrain08255027) reported
@TraceyDenePowel @bt_uk Me too. Down detector is showing loads of reports for this problem
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Zombie Rocker
(@ZombieRocker86) reported
@bt_uk yo. You keep saying some customers might have some issues on some applications. Can't access emails on laptop or phone. Is there any workaround as need emails for urgent business meeting.
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🏳️🌈Terri🏳️⚧️
(@PumaBare) reported
What the hell, now I cannot even login to my provider website because all my browsers are saying it's unsafe, what the hell is going @bt_uk?
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harry
(@ArmouredGoat) reported
@bt_uk @TraceyDenePowel Certificate issues, looks like someone has posted the full mail chain... School boy error
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Dr Stuart Hitch
(@s_w_hitch) reported
@Loujaney1 @bt_uk Same an no answer on BT Helpline holding for half an hour. Some support would be appreciated @bt_uk, thanks.
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Shy Keenan
(@ShyKeenan) reported
@bt_uk 👩🦽👩💻 ..you only have one Shy Keenan on your books and have already been told (just now) you can't change what is happening to me ..so can't help me ..outstanding lipservice though ..🙏
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Iain Liston-Brown
(@ilb013) reported
@AJ_TVCasting @bt_uk The fault has been going on since around 16:30 this afternoon and affects the login server for BT mail and MyBT it would seem. Downdetector shows this clearly which is when we first noticed the issue
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Eddie H
(@Head64Head) reported
@carl_fearns £200+ round trip for 2 to Falcons and they feature once, home or away, in first 10 rounds. Thank you @btsport what a way to support the fan base. Do crews and presenters get nose bleeds travelling to the north east or is it too far? Fair and equitable?
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Craig
(@MrGrumble1) reported
@BTCare why is it can’t log into my bt emails via safari on my Mac and can’t even log into my BT account? Says due to connection not been private?. Tried on my windows laptop to says they same issue?
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niallmcgee
(@niallmcgee) reported
@bt_uk any chance of a post explaining the problems with certificates on the websites?