BT (British Telecom) Outage Report in Stevenage, Hertfordshire, England
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The latest reports from users having issues in Stevenage come from postal codes SG2 and SG1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Henlow, Luton, Hertford, Hitchin, Harpenden, Welwyn Garden City, St Albans, Stevenage, Hemel Hempstead, Letchworth Garden City and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow |
Internet | |
| Luton |
Internet | |
| Hertford |
Internet | |
| Luton |
Total Blackout | |
| Henlow |
Internet | |
| Hitchin |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@robhodgeslivec1) reported
@bt_uk again after being ignored by bt yet again. Your service is crap, keeps dropping and that waste of time backup device isn’t worth having as it doesn’t work at all…. Get me out of this hell hole of a contract!!!
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Ann Jones
(@AnncJones) reported
@bt_uk Order wasn’t placed I wanted to review it before I agreed to sign for another 24 months. I have your Wi-Fi, phone, TV box and subscribe to your sport, shoddy customer service. I wanted advice not to be talked down to. I will but not today, not wasting anymore of my weekend on BT
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FrankieTheSkin
(@FrankieTheSkin) reported
@bt_uk Hi, I'm suspecting that roadworks near the bus stop in *** Street, between Walthamstow Central Station and Bakers Arms have damaged broadband lines, two days ago the connection speed dropped sharply after an outage, and hasn't recovered so far.
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Fial4
(@fial4) reported
@bt_uk Cancelling the transfer won’t help - talktalk won’t reinstate their service as BT has already cancelled it - they are without landline and BT has just told them they will have to wait. Sorry, not good enough. My dad has phone hospital appts this week, what’s he supposed to do?
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Ann Jones
(@AnncJones) reported
@bt_uk dreadful customer service, phoned yesterday to discuss upgrading my broadband, still waiting on the email I was going to receive “in just a few minutes” with offer. Not surprised guy I spoke to was patronizing, arrogant and pushy.
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Andrew Johnson
(@apgj67) reported
@btbusinesscare why when I report a on a land line do you phone me on a mobile ..I have said this before as we have no reception or very little I will leave BT when I can customer service terrible
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Dal
(@dalveenmahal) reported
@bt_uk my home hub is flashing pink for the second time in a month. Used your text service and says I need an engineer as there is a fault. So now I’ve got no internet until when exactly? And how will I be reimbursed?
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Ian
(@IDHDRUM) reported
@VodafoneUK Hi Andy, thanks for replying babes. It's okay we're good really. It boils down to @bt_uk not bothering to install a bigger cabinet in my area. This means I'm as fast as I can get, why I'm not sure as I'm 4 miles from a major city, my speeds are just useless BT need to get with it
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Revd Paul A. Carr
(@revPACman) reported
@BTCare @bt_uk @skytv Yep done that and they said 10 am today but now they can’t provide a fix date. That is nearly 36 hours and isn’t great given I work from home a d can’t use my emails. And we still can’t watch TV. Not great I have to say.
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BPMaestro
(@BPMaestro) reported
@bt_uk also sort your **** out. If I wanted something that goes down constantly I would’ve hired a **********.