BT (British Telecom) Outage Report in Stevenage, Hertfordshire, England
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The latest reports from users having issues in Stevenage come from postal codes SG1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Henlow, Stevenage, Luton, Hertford, Hemel Hempstead, Hitchin, Stotfold and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Hertford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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nicola syme
(@nicolafife) reported
@bt_uk been trying to speak to someone since Friday- every number I get out through to the worker says wrong dept and transfers me. Live chat is not helping. Please advise! Poor communication.
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PVS
(@pvscarleasing) reported
@btbusinesscare we seem to have a problem receiving email from gmail accounts - any ideas?
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Darren 🏳️⚧️
(@Dolly_Darren) reported
@alibi_channel and @bt_uk Settled down for a Sunday evening catch up of #Evil and its not available is SD. Trying to make me subscribe to HD.10 episodes in and you change the rules! Not on! Why???
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Charisse Kenion
(@CharisseKenion) reported
@btbusinesscare hi I need to make an urgent complaint based on BT charging me £350 for work that had NO charge back in August. Absolutely disgusted and I want to speak to someone in your UK HQ about it. I’m a small business who has struggled this year, for obvious reasons
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President Elect Rob Q'Sullivan#KBF🇬🇧🇺🇸IFB
(@RobosullivanRob) reported
@UnitedfanManc Not this one,stopped my @SkySports and @btsport when that crap started and haven't watched since.
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TheHippyHippo | Ｐｈｏｔｏ
(@HippyHippoPhoto) reported
@shezallo2012 @SkyHelpTeam @BTCare Only been a customer for 15 hours and unfortunately already seen the same issue. Everything else stays connected (incl. previous Freesat and Apple TV boxes). Watching Sky response to this with interest...
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Dominic Cox
(@dbcox7) reported
@bt_uk Really frustrated that installing an update to #BTCloud has failed with no warning. This is clearly an ongoing issue. Still no fix after three days. Why has the faulty update not been taken down? Why was I prompted to update when BT know that it will fail? Incompetence all round.
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Andrea
(@mustard_musings) reported
@bt_uk are you going to refund the DD that have taken even though I'm no longer a customer? It has been over a week since I spoke to customer services.
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RyanDrinkwater
(@RyanDrinkwater2) reported
@wilxywoo @EE @btsport Snap and they said on live chat no one has complained about it. Also that I’ve never had BT on my account. So they offered me 3 months 3 but got to register for it. I’m waiting to see if my app works again first
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HolisterJames
(@Worldcu55617750) reported
@bt_uk 2 BT engineers came and said there is no internal problem. But the cabinet where fiber is connected is faulty. There are 5 ports of which only one is functional to which I am connected. The max speed this can deliver is 44mb. The setting is 80/20. This is a hidden scam by Bt.