BT (British Telecom) outages and service status in Welwyn Garden City, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Welwyn Garden City, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (71%)
- Wi-fi (14%)
- E-mail (7%)
- Phone (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Welwyn Garden City, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Watford, Radlett, Enfield Town, Welwyn Garden City, Bushey, Hoddesdon, Rickmansworth, Barnet, Stevenage, Borehamwood, St Albans, Hemel Hempstead, and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
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Internet | 11 days ago |
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Luton
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Internet | 13 days ago |
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Luton
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Internet | 15 days ago |
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Watford
|
Internet | 18 days ago |
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Luton
|
Wi-fi | 18 days ago |
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Luton
|
Internet | 18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Martin Spooner (@spoonrmicroblog) reported from Luton, England@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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DebsF (@Debsgf) reported from Barnet, England@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Mij➶ (@siancanseeyou) reported from Barnet, England@bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood
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WatchCentre (@watchcentre) reported from London Colney, England@btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam
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Hung Lee (@HungLee) reported from London Colney, England@bt_uk Yes. The line has been down for days. Need broadband for business!
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Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England@btsport the sound on channel 423 is broken. Please fix before kick off!!
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Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Emma Stone Sports Therapist🦸🏼♀️ (@EmmaStonePT) reported from Enfield Lock, England@dannzy1 @bt_uk very slow all week 👎🏻
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Gurs Sehmi (@GursSehmi) reported from Hertfordshire, EnglandI'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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ViBe Fitness (@VibeFitnessWare) reported from Ware, England@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Natasha (@TashaKP) reported from Barnet, England@bt_uk are there currently any issues in the EN4 area?
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Catherine Redshaw (@credshaw64) reported from Barnet, England@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!
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Yogi D (@yogidowntown) reported from Watford, England@bt_uk Hello, is there currently an outage in the WD19 area?
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandHow convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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lesley (@ycruiselesley) reported from London Colney, England@bt_uk is there a signal problem in westminster No channels working for last hour
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dunc (@derbydunk) reported@bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃
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nicolas mcmillan (@herbie963) reportedAbsolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz
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Peter Old (@HamPeasyStottie) reported@bt_uk I have phoned twice but the issue is still unresolved. I still can't log in
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Kev Kirk (@kevkirk76) reported@btbusinesscare why am I STILL being billed when our service ended 17/7 and we’ve paid the final bill. Now being billed for another month. Your billing department manage to ***** up every time we’ve used BT.
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Mini67!x (@jellywellys99) reported@bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card
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Shoshanah Cohen (@sc2987) reported@bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).
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TobyBailey - will follow back (@bailey_toby) reported@Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Keith Small (@keithdsmall) reported@uniteandserve @bt_uk @Ofcom Just get Starlink, and reduce your blood pressure. I know it’s frustrating to have to go to a foreign provider to get decent internet, but it’s been the best internet service I’ve ever had. Recommend the rental service. It’s zero risk. Just cancel if it doesn’t work for you.
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Alan Swanson (@Haggisguy) reported@bt_uk So how do i pay my bill? I cannot login to pay it?