1. Home
  2. Companies
  3. BT (British Telecom)
  4. Welwyn Garden City, England
BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Welwyn Garden City, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnet, Luton, Enfield Town, Stevenage, Hitchin, St Albans, Loughton, Watford, Hemel Hempstead, Hertford, and Broxbourne.

CityProblem TypeReport Time
Barnet Internet 9 hours ago
Luton Phone 1 day ago
Luton Internet 2 days ago
Luton Total Blackout 3 days ago
Luton Internet 3 days ago
Enfield Town Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • siancanseeyou
    Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • gashead
    Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • AaronNacey
    AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • Smartcasual86
    Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • KiranRaichura
    Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • SwazzyGamer
    Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • tracifer1978
    Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • memyself_n_boo
    Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • MikeMay69
    Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • bobster76
    Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • AnnaGoodman1
    Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • bobster76
    Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • pablosandajan
    Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • IanMackintosh04
    Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • Whiskybob77
    Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • HaylsTeeney
    Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • Mdepz
    Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • naat1ve
    native (@naat1ve) reported

    @bt_uk is genuinely the worst broadband you can get in the uk they have **** ping and awful download speed there so ****

  • Biggswb
    Biggswb (@Biggswb) reported

    @bt_uk Yeah right, been fighting with you guys all weekend about your garbage service, got a call back from a supervisor coming tomorrow to complain and I will be leaving you very soon 👍👍 Oh and you cant do a UFC event and keep the sound after 4+ years yet? Joke of a company

  • Bill93954106
    Bill (@Bill93954106) reported

    @btsport just when Hardip Pandiya is being interviewed u cut into a commercial advert and cut the program short. Do u not think this is poor broadcasting when many cricket fans wish to see the analysis so not like @SkySports.

  • PirateFists
    Tommy Wallbank (@PirateFists) reported

    @bt_uk @BTCare currently experiencing broadband outage in the Wandsworth area. Service updates states no issues. It's this correct?

  • Tasha24lpool
    Natasha Cook (@Tasha24lpool) reported

    @bt_uk my BT broadband has just gone off with one day to finish 3 university assignments! The attitude of your customer service staff is shocking not interested what so ever, four days to be reconnected is outrageous...absolutely appalling company!!

  • paul_feasey
    Paul Feasey (@paul_feasey) reported

    @cdbeaton @bt_uk Yes it was only for an hour or so, looking at the outage reports there have been ongoing problems in Cambridge at different times and places for the last two weeks.

  • minguelli1
    Minguelli (@minguelli1) reported

    @btsport Moss again giving dodgy penalty yesterday to a manc club, usually manU, this time city. VAR people say nothing? refs, especially via VAR ruining the game with how they are applying technology to officiating! Awful, must change!

  • rahulmahida1
    Rahul (@rahulmahida1) reported

    @btsportcricket @btsport Poor from #btsport not to even show the post match analysis of the #AUSAvIND #t20 series ... Paying £25 month for this 🤔

  • Mikeyy_Oliver
    ✨Míkëyŷ⚡ (@Mikeyy_Oliver) reported

    Where’s my £100 money back guarantee then @bt_uk - probably the worst wifi ever. Forever switching it off and using my data

  • mcjselwyn
    Michael Selwyn (@mcjselwyn) reported

    @bt_uk been waiting for 4 days for an engineer to go fix my 88 year old mother who stuck in a care home and can’t FaceTime anyone!!