BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 12/11/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Watford, Hemel Hempstead, Enfield Town, Hitchin, Waltham Abbey, Luton, Borehamwood, Chingford, Hoddesdon, Hertford, Harpenden and Welwyn Garden City.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomBarnet Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @bt_uk Feedback @bt_uk : 1. BT support staff I dealt w were polite & helpful 2. Polite & helpful doesn’t always fix things 3. There’s still no substitute 4 an actual human being (technician) on site 2resolve a problem 4. The elderly should not have 2resolve complex tech issues online!

  • chloe7xo ¯\_(ツ)_/¯ (@chloe7xo) reported

    @bt_uk Bt you are ****

  • bollock59356463 bollocks (@bollock59356463) reported

    @bt_uk My apologies it shows that my tweets have 1 comment but when I click on them it shows nothing. My broadband speed has been halved and you claim there’s no issue.

  • candyflosshime 🦝 Kasey 🦝🌱 (@candyflosshime) reported

    @bt_uk hey, can I have some help please? I got an email the other day saying my 24 month contract was nearly up after only 12 months... and ever since my Internet has been awful. Keeps dropping out, trouble on all devices. Would like someone to look into it please.

  • tiboe5 tiboe (@tiboe5) reported

    @bt_uk broadband down in Bedford since 09th of Feb. Honestly very bad service nightmare.

  • LizzieB88 Lizzie Brereton (@LizzieB88) reported

    @btsport why does there seem to be a massive diagonal white crest on my screen??? Bit **** when trying to watch cricket don't you think

  • MaffooLight ⚙️ Baldy Matt ⚙️ (@MaffooLight) reported

    @bt_uk Hi, your minimum speed guarantee. Is it a minimum speed to the cabinet or to the house? Also as a new customer if I didn't opt for Hybrid EE back up during the original order (£7 extra pm) but wanted to add it at a later date, would it still be the same price? Thanks, Matt

  • lucasnutkins Lucas Nutkins (@lucasnutkins) reported

    @bt_uk thanks BT - 3rd engineer no show after 3 months of waiting for a home move of internet. Another night of being told to "have faith" the internet will activate by midnight - another night of flashing purple lights, no service, and no clue from any of your staff.

  • Liampufc1996 Posh5Eva (@Liampufc1996) reported

    @bt_uk We’ve had the same router for many years, when we ‘upgraded’ we were told we’d get a new hub, never arrived called multiple times and told it would be delivered, never arrived. We were told we’d get a faster download speed but the last month it’s getting slower and slower.

  • DBlazye Danny Blazye (@DBlazye) reported

    @bt_uk have you got a issue with your website? I’m trying to login to see my bill and every time it keeps transferring to my email