BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 12/01/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Hitchin, Hemel Hempstead, Barnet, Waltham Abbey, Luton, Borehamwood, Chingford, Hoddesdon, Hertford, Harpenden, Welwyn Garden City, St Albans and Stevenage.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VintageGt Jimbob Squarepants (@VintageGt) reported

    I don’t know what’s worse, watching this lazy garbage from @NUFC or listening to Steve McManaman. Give me strength 🤦🏼 Thank god he’s on @btsport and not Sky. #ASTvNEW

  • mrneilfrancis Neil Francis (@mrneilfrancis) reported

    @btsport #btsport commentator keeps getting all the names of the players run on this Villa game. Absolute idiot. Can’t BT get anyone better

  • Blackthorncox Martyn Cox (@Blackthorncox) reported

    @bt_uk Please can you help us. After 2 fibre lines, 2 visits from engineers, 2 routers, lots of calls to you, we still have no phone. We are now getting very fed up with your advanced digital phone, it doesnt talk to the hub (s). Its now getting ridiculous.

  • rachas13 Rachas (@rachas13) reported

    @bt_uk I have an unopened BT TV Box Pro which you sent by mistake, customer service told me to bin it but seems a waste and not very sustainable, can I send it back to you?

  • CEnd_brewmaster Karl Graves (@CEnd_brewmaster) reported

    Rarely call out incompetence in public as not really professional but @bt_uk @BTSopenreach shambolic performance at @churchendbeer over the last few days has been quite something. Shockingly poor.

  • AmandaTh50 Amanda Thomas (@AmandaTh50) reported

    @bt_uk Nope wrong again. The job wasn’t completed as the hub wasn’t connected to the new service.

  • AmandaTh50 Amanda Thomas (@AmandaTh50) reported

    @bt_uk But that doesn’t help. No internet til at least Tuesday afternoon - that’s if the hub arrives. Post is so erratic these days. 😡

  • PlebeianHero A Patriot (@PlebeianHero) reported

    @bt_uk BT - the usual lady on the end of the phone asking me if i want to upgrade to a service that I don't need and "would I like to try" so I end up saying I am busy now, sure, I find the product is not what I want - but says BT you said "yes" now you must pay for 24 months. BEWARE.

  • jackyaz Jack (@jackyaz) reported

    @bt_uk At my wits end trying to order BT Fibre for my mum's new home. After 2 weeks we've been left with 4 separate accounts with 3-4 orders on each all auto-cancelled, replaced, & cancelled. There's an open complaint, asked for a manager to step in & been refused. Fed up. Help!

  • WestlifeDreams ConcertJunkie🦉 (@WestlifeDreams) reported

    @bt_uk Oh I apologise. I having trouble finding receipt I’ll dm you now if that’s ok with the one I think it is.