BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/09/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Luton, Watford, Enfield Town, Waltham Abbey, Hitchin, Chingford, Stevenage, Welwyn, Welwyn Garden City, Loughton and Hertford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomBarnet E-mail
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLuton Total Blackout
United KingdomBarnet E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Joeboy_AFC Joeboy (@Joeboy_AFC) reported from Bushey Heath, England

    @btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JoBlake15918678 Jo Blake (@JoBlake15918678) reported

    @btsport The black power salute is nothing to with discrimination, equality, solidarity, its blatant anti white hatred. You really have got sucked in to this blm crap.

  • stepbar Stephen Barnes (@stepbar) reported

    @bt_uk Eventually got through to cancel my broadband, but then was told that I need to take out a new 12 month contract for the landline. You know what? No. That's punishing me for your failings and isn't legal. I expected better from BT.

  • AlesXsandra__ 𝒜𝓁𝑒𝓍 🦸🏻‍♀️ (@AlesXsandra__) reported

    @bt_uk Im not sure if it can be collected the following day at the royal mail depot. But the problem is i have an engineer coming round tomorrow between 8-1 and im not sure if i’ll have the hub for the engineer. Do they need it to carry out installation?

  • nikcorg Niklas (@nikcorg) reported

    Ok, I've now attempted to fill in the form *manually* three separate times and all I get is " Please ensure all required information is complete." Looks like @bt_uk really doesn't want me as a customer.

  • iBaz1977 Ian (@iBaz1977) reported

    @bt_uk any idea why my mobile signal has been so rubbish all week ?

  • JDMalin James Daniel Malin (@JDMalin) reported

    @bt_uk Why do I need to donor this way on social media? A real person to talk to that can sort the issues would be more helpful instead of a text stating what I already know and doesn’t help???

  • MTE_1984 Mike (@MTE_1984) reported

    @bt_uk unable to connect to home Wi-Fi since last night, ongoing issues in Sutton Coldfield/Birmingham?

  • Apshe1 Alan Sheridan 💙 (@Apshe1) reported

    @bt_uk So as I predicted this morning, no engineer, no apology, no phone line. The service from this company is ridiculous

  • stepbar Stephen Barnes (@stepbar) reported

    Isn't it funny how you can call @BT_UK to request a new service and get answered in less than 1 ring, yet when I phone to cancel my RUBBISH broadband (<2Mbps) I have to hold for over an hour? Weird!

  • richard_figg richard figg #vinyl hound MP 🇪🇺 (@richard_figg) reported

    @bt_uk I have an issue with my youview box, it will allow me to record certain channels. More specifically sky channels. Can you help?