BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 08/28/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bushey, London, Luton, Welwyn Garden City, Barnet, Stevenage, Enfield Town, Watford, St Albans, Harpenden, Welwyn, Hertford, Hemel Hempstead, Waltham Abbey and Radlett.

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City Problem Type Report Time
United KingdomBushey Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteersKieran Kieran Steers (@SteersKieran) reported

    @bt_uk fix my WiFi ya gobshites, was fine an hour ago now can't even watch a 40 second video on YouTube, ******* 30 quid a month to look at buffering, forgot its still 2006 and Wifi routers had just been invented

  • Lynzgroves Lynsey Groves (@Lynzgroves) reported

    @bt_uk is there currently a problem with @btinternet.com? Can’t send\receive emails on iphone\ipad? #changedpassword #deletedandreinstalled

  • _RyMcCluskey R̶y̶a̶n̶ (@_RyMcCluskey) reported

    @ojhodgkinson @espnplayer @btsport Sam Williams I'm looking forward to seeing and Jerrion Ealy too I like him as a RB prospect he needs to take some pressure of Matt to reduce the errors

  • bubblegumlux_ lauryn 🎀✨ (@bubblegumlux_) reported

    if you play games please neverrr choose @bt_uk internet. it’s ****** me over too many times. worst internet provider ever

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk But that section won't load on your website. In fact the mobile section for products under "My BT" won't load either, with the same error message and that has been like that for days now? Anyway, yeah need to cancel please :)

  • Jamie34109 Jamie (@Jamie34109) reported

    @honest_limey @England @bt_uk Pengpland? We’re **** at pens what on earth are you talking about, Marc rebes is **** aswell

  • Aflanagan1991 Andrew (@Aflanagan1991) reported

    @BTCare I’ve had no WiFi since last Tuesday night and you told me I’d have an engineer appointment to fix it today between 8-10. Now you’ve called to reschedule the appointment for Wednesday afternoon. Unacceptable. £60 a month for for the most temperamental service

  • kicarmalhi Kicar (@kicarmalhi) reported

    @btbusinesscare I've spoken to my federation and lawyer as this has been going on for 2 months I expect a full resolution by the end of next week. Otherwise I will be sending a claim form and taking further legal action

  • SteersKieran Kieran Steers (@SteersKieran) reported

    @bt_uk Am having to use my phone data, which is bad enough as it is, to even be able think about replying because the service is that bad. And it was literally fine 2hrs ago, now its just completely gone, I literally cannot do anything

  • Skynetjoe1 Skynetjoe (@Skynetjoe1) reported

    @WPTutz @bt_uk Oh damn -- Really embarrassing situation .. I thought in UK and USA -- Internet service is better