BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 03/02/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (6%)

    Phone (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Hemel Hempstead, London, Barnet, Broxbourne, Stevenage, Loughton, Enfield Town, Luton, St Albans, Watford, Waltham Abbey, Hitchin, Chingford and Welwyn.

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City Problem Type Report Time
United KingdomHemel Hempstead Internet
United KingdomLondon Wi-fi
United KingdomBarnet Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_zanelli Matt Zanelli (@matt_zanelli) reported

    @bt_uk sent a DM for some help

  • CFArtTherapy Jayne ⚖✊💙🇵🇸PJP🎗🎨🏳️‍🌈BLM (@CFArtTherapy) reported

    @bt_uk why is your validation process so difficult. I've been trying to talk to someone for 3 months about a bill but you won't speak to me? BT your customer service is diabolical!

  • D1rtyF1shy DirtyFishy (@D1rtyF1shy) reported

    @CityFibre Recently you did some work on a road right next to us. Thanks to @bt_uk refusing to fix their 20 year old cables and my current ISP @SkyUK also refusing to do anything apart from blame each other. Both must be allergic to free money, Can you offer assistance?

  • cjohnstone1974 Craig Johnstone (@cjohnstone1974) reported

    @btbusinesscare problem with accessing my bt email account need to sort it ASAP

  • crownprincelix tabs #NOEASY⚡️ (@crownprincelix) reported

    @bt_uk Our wifi is down and there are no issues bcs we have until the 18th to pay the bill pls explain

  • ann_brown2828 Imarketyourbusiness (@ann_brown2828) reported

    @bt_uk our phone has stopped working. Trying to get hold of your diagnostic team. Is this the new digital service????? #bt #phone #digitalservice

  • bsmithers smithers (@bsmithers) reported

    how do i get in touch with customer services for @bt_uk any help on the website gives me account information and no other way to contact customer support.

  • trexdeano George Kaplin , Rapid City South Dakota (@trexdeano) reported

    @bt_uk Telling people what they have to think and what to embrace is never a good thing . As for the moral high ground jog on

  • PeteHarrison90 Peter Harrison (@PeteHarrison90) reported

    @bt_uk I'm tryin to change the DD details on my account and it doemst seem to be working? Can anyone help

  • MirandaJ206 Miranda Harrison (@MirandaJ206) reported

    @bt_uk Hi Kevin, I finally had service restored at 5 weeks after emailing the Chairman of Open Reach. My sanity is now returning