BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Hitchin, Hemel Hempstead, Barnet, Waltham Abbey, Luton, Borehamwood, Chingford, Hoddesdon, Hertford, Harpenden, Welwyn Garden City, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Natasha
(@TashaKP) reported
from
Barnet, England
@bt_uk are there currently any issues in the EN4 area?
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.
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Mayur Depala
(@Mdepz) reported
from
Barnet, England
@bt_uk Need help with internet issues!!
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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DebsF
(@Debsgf) reported
from
Barnet, England
Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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mark cording
(@sparkloaf26) reported
from
Barnet, England
Well done @btsport the signal is shocking freezing and cutting out
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Grant
(@helga140465) reported
@BTCare oh my goodness! So after an engineer visit it’s still awful! Thanks!
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Lisa Farrell
(@LisaFarrell3) reported
4 hours & counting…@bt_uk STILL not able to do anything about my order. Can’t even cancel with them till they manage to close my ‘open order’: could be today but maybe next mon. So looks like this will be ongoing when I’m on holiday!! Badly done @bt_uk
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk my Internet is down, my router is flashing purple, I have reset my router many times, reseated the BB cable, used a new BB cable and used the test socket and no change!!! While the hub is flashing purple it clicks every now and again. Is it knackered?
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Dr Matthew Thorne
(@matthutho) reported
@bt_uk We've tried but awaiting a response from twitter and on the phone @bt_uk have phoned Lisa to say they are dealing with another customer so she'll have to wait...obviously only 1 person in the whole of @bt_uk can sort this shambles...
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Hammer Cosplay
(@HammerCosplay) reported
@bt_uk Spoke on live chat but customer assistant was as much use as a chocolate tea pot no helpful information was given
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Cockney Rebel
(@RebelHQ) reported
@BTCare You cut my broadband off today for not paying my bill when l haven't received one or a reminder. I have never been late paying in 40 years as BT customer. Heavy handed and wrong imo
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Dr Matthew Thorne
(@matthutho) reported
@bt_uk It's fine Lisa will get a call back when the order is cleared and then she's going to cancel her BT account...
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Lindsay Yanez
(@Tulanedyke) reported
@Nusbacher @bt_uk Too many of my buddies across the pond have had issues with BT. I say strafe ‘em.
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Steve McKinnon 🏴
(@StevenMcKinnon) reported
from
Glasgow, Scotland
Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.