BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 12/19/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Barnet, Watford, Hertford, Hemel Hempstead, Hitchin, Waltham Abbey, Luton, Borehamwood, Chingford, Hoddesdon, Harpenden and Welwyn Garden City.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomEnfield Town Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from London Colney, England

    @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • watchcentre WatchCentre (@watchcentre) reported from London Colney, England

    @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • MoistStrawberry Shawn (@MoistStrawberry) reported from Watford, England

    well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottishBoy23 Christopher Johnstone (@ScottishBoy23) reported

    @bt_uk I dont have a telephone number as i have a broadband only service

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    Hey @bt_uk its been 2 weeks and we still don't have our phone number. Liezel was supposed to be sorting this. Absolute rubbish service.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported

    @sherbsvilletv @bt_uk Sounds like the same problem I'm having I've been trying to get BT to fix it for 5 days I'm getting rather fed up and close to telling BT to put my phone line back in and stick their fibre. Good luck with yours.

  • sherbsvilletv 🌳 🌱 sherbsville 🌱 🌳 (@sherbsvilletv) reported

    @MarkMowbrayNE @bt_uk hi, just did a twitter search to see if it was just me. had ours put in today, full fibre 900, slower than before. did you get it sorted pls? i called bt, as the bt site wouldnt do a test as it says my router wasnt connected, it is. they couldnt help. said to call back tmorrow 🤪

  • kicarmalhi Kicar (@kicarmalhi) reported

    @bt_uk I've literally just spoke to someone regarding my complaint. Said there's no way they can speed up complaint as it's with financial loss team and I have to wait for them? It's been 2/3 weeks since my loss. How long will this take?

  • Ben_Harris91 Ben Harris (@Ben_Harris91) reported

    The service we have received from @bt_uk is terrible. They have left my Grandmother with out a working landline for over 3 weeks. Promised it would be repaired on the 6th August and when i called to check they said it would now be another 3 weeks.

  • Taske1 Thomas Aske (@Taske1) reported

    @btbusinesscare Who do I need to speak to l to get this resolved? I’ve never known such incompetence

  • AnMoSportPsych Andy M Morley (@AnMoSportPsych) reported

    Come on @btsport sort out your baseball coverage. It’s bad enough that I have to determine what’s on immediately after the MLB and to record that to ensure I record the bottom of the 8th and the 9th let alone tonight for #RedSox #Rays where I needed to record the next TWO shows!

  • LarrywareEmily Larryware by Emily (@LarrywareEmily) reported

    @bt_uk bt broadband down in Little Torrington EX38 - you keep moving the fix date, first it was tonight at 7 now it’s Friday at 8:39am! What’s going on??? I run my business online - I pay good money to you monthly - please get on with fixing!! And stop moving the fix time!

  • AndyF65 Andy Foster (@AndyF65) reported

    @BTCare hi can you help, we have a BT account using a BT hub 6, but our upload speed is constantly around 1mb/s, download is fine, postcode is BT93 4BZ. Ta.