BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 12/14/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Watford, Hertford, Hemel Hempstead, Enfield Town, Hitchin, Waltham Abbey, Luton, Borehamwood, Chingford, Hoddesdon, Harpenden and Welwyn Garden City.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarnet Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @HwatsonBT Howard I’m isolated at home disabled I rely on the Internet - @bt_uk turned me off when I said I did not request a Sky account turns out to be fraud irony I worked for Marconi we built your network also later life I was a Met police detective you did not hear warning

  • Welsh18John John Welsh (@Welsh18John) reported

    @cricket_scribe @SkyCricket They lost cricket in Australia to a low cost bid by @btsport . Perhaps your concern should be aimed at their incredibly poor coverage. Their coverage of The Ashes was beyond poor.

  • bethanoc1 bethanoc (@bethanoc1) reported

    @bt_uk Ok, it seems we have a problem with the home move team then as they’re incapable of doing their job.

  • TheRealShuban Shuban (@TheRealShuban) reported

    @bt_uk @BTCare eqs with @Plusnet over 6 months the internet never gave out once....given how much more I pay for you disappointing thay these glitches occur

  • bethanoc1 bethanoc (@bethanoc1) reported

    @bt_uk 5 weeks later and we still don’t have internet in the new house. BT keep cancelling the order. Absolute shambles. On phone for hours, on hold for hours. The worst customer experience ever 😞

  • NicolaR1210 Nicola Russell (@NicolaR1210) reported

    @bt_uk Here to Help?!? That’s laughable!!! All you can do is pass on messages, you don’t actually help!!!

  • princeebwoi Prince Roy (@princeebwoi) reported

    @bt_uk I'm terribly disappointed and upset the way I have been treated today. There are many other providers who provide the same products as BT and a lot cheaper but I decided to stick with BT for the service and quick turn around for any issues.

  • VickyDexter1 Vicky Dexter (@VickyDexter1) reported

    @bt_uk just checked my bt bill and I’m being charge for now Tv. Don’t think I’ve ever used it. Bt app says to cancel in the bt app. Err- where? Please send me the link to cancel now Tv?

  • fatedinho Sion Davies (@fatedinho) reported

    @bt_uk having severe problems with internet speed ran a speed test a have less than a 1 megabit per second as a download speed. Nowhere near what I pay for

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @HwatsonBT Please, help. Since 3 September BT cut me off bandwidth & Internet. A spurious request to take my number has ruined my service. I told your fraud team not to do it but you did anyhow. Since then I waited six weeks to get turned on. You cut me off 3 times since! @bt_uk