BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/06/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Waltham Abbey, Luton, Hitchin, Barnet, Chingford, Enfield Town, Stevenage, Welwyn, Watford, Welwyn Garden City, Loughton and Hertford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaPatti Linda Pattinson (@LindaPatti) reported

    @bt_uk Switching off the Smart Set up has not resolved the issue. I’ve had to reset the SkyQ network again several times this week. It’s getting beyond a joke now. I really wonder why I’m paying what I am for wireless connection

  • EddyCrowe Eddy Crowe (@EddyCrowe) reported

    @btsport whoever told steve bothwick to wrap it up while he was talk was very Rude @premrugby

  • nattyp72 Nat (@nattyp72) reported

    Terrible support from BT HOME HUB at 8:47pm this evening. Called up after a visit from engineer and replacement halo 2 router to be met with aggressive support who were due to finish at 9pm. Then got put on hold for remaining time. @bt_uk @BTGroup #poorcustomerservice

  • NeilWBallingall Neil Ballingall (@NeilWBallingall) reported

    @OpenreachHelp please can you advise on the MSO in BH25 not getting any help from @bt_uk

  • ValeryCollins ExperiencedTraveller (@ValeryCollins) reported

    @bt_uk No internet connection and mobile data not working so spending a fortune on coffee at local cafe just to do my job. I am not going to waste precious time DMing someone who is not prepared to help. Have made numberous calls to BT - waste of time. Not known when mast will be fixed.

  • mattyb_x9427 Matthew Dallen (@mattyb_x9427) reported

    @bt_uk No fix

  • terryfreedman ICT & Computing in Education (@terryfreedman) reported

    @bt_uk I've been trying to access online settings on behalf of a very vulnerable 95 year-old. Do you know when the tech problems at your end will be sorted? This is quite urgent

  • Dru_Step Dru Stephenson (@Dru_Step) reported

    @bt_uk the home hub I have is useless. Wi-fi is only reliable in the same 3x3m room. We have a tiny terraced house. How can wi-fi not reach beyond the first room? Might as well be connected by ethernet! Complained before & got told it was a 2GHz vs 5GHz issue. It's not.

  • ChasSutcliffe Charlie Sutcliffe (@ChasSutcliffe) reported from Tetford, England

    @bt_uk Have already made online complaint to you and had text reply from 'Paul' on 22nd Sept saying he will shortly be calling from a 0800 number but since then nothing, which is no surprise I'm afraid as anything to do with BT Broadband is dreadful.

  • RhysSandz RS (@RhysSandz) reported

    @btsport how do I cancel my subscription?