BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/16/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, St Albans, Barnet, Luton, Watford, Enfield Town, Waltham Abbey, Hitchin, Chingford, Stevenage, Welwyn, Welwyn Garden City and Loughton.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSt Albans Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Robster33818854 Robster (@Robster33818854) reported

    @bt_uk Current BT customer. Currently the shittest internet service on the market. Goes down more times than Monica Lewinsky!

  • _Dr_Phibes Anthony Peel (@_Dr_Phibes) reported

    @bt_uk Terrible service from BT. A simple case of changing the account holder after completing a contract has resulted in Two disabled customers being left without broadband or phone line! We were told there would be no loss of service! Shambolic treatment of vulnerable adults!

  • Latticepr Lattice PR (@Latticepr) reported

    @bt_uk Thanks Dee. Sadly even EE admits it won't even work outdoors. May pop down and see the openreach engineers later to see what's happening.

  • The_little_pea Justine (@The_little_pea) reported

    @bt_uk @BTCare truly appalling service fm BT & #BTopenreach who keep sending unqualified engineers to connect us. Engineers say their bosses don’t listen. BT don’t listen to customers. Such incompetence which apparently will take at least another 6 weeks to resolve. Why?

  • sheetro Dee (@sheetro) reported

    @bt_uk Hello! Wondering if you could help. I think you've sent the envelope to return the BT box back to you to our now old address! We took the equipment with us knowing we'd return it, but we won't get the return envelope. Could you send it to the new address please? Thanks!

  • LauraJeffery88 Laura Jeffery (@LauraJeffery88) reported

    @SkyHelpTeam Hi, I’ve had an email to renew & save on @SkySports - just checking if I accept this it won’t affect the end dates of other parts of our contract? We have @btsport due to end in Sept & we’re wanting to cancel that as far too expensive.

  • siavip30 Saskia Thal (@siavip30) reported

    @bt_uk are there any broadband issues in North London area ? I don’t seem to get any internet connection !

  • jamiedharris Jamie Harris (@jamiedharris) reported

    @bt_uk Hi - we have a broadband outage in our area. When I try to use my mini hub, it says I’ve used up my credit? I didn’t realise I had credit - I thought this should be used when the connection is down?

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • mattderbyderby mdm (@mattderbyderby) reported

    @bt_uk how on earth do I make a complaint?? My wifi went down this morning and won’t be up and running for 5 days!!!! I require this for work! Yet it is impossible to talk to you!!!!