BT (British Telecom) Outage in Welwyn Garden City, Hertfordshire, England

IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

@btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

@btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

@bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

@btsport the sound on channel 423 is broken. Please fix before kick off!!

@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

@bt_uk I would but the number was withheld. I am not a bt customer either.

@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

@England @bt_uk It’s called not giving a ****. It’s dead easy.

When you’re @bt_uk is so horrific you can’t even download the speed test - counting down the days to @Alncom_co_uk installation and 👋🏻 to BT 🎉

those moto gp adverts on @btsport are genuinely terrible who thought they were funny @btsportmotogp

@bt_uk day 6 of no internet. 😭 Please pass on to your @OpenreachHelp engineer's that updating account notes 10 mins after their shift ends several times so noone has a clue when they are going to fix it, is not only unhelpful but SO frustrating.

@btsportrugby no replay of BB v Quins on BTSPORT, unless I can't find it?! Help anyone, as missesd it live.......

lets get something right cheating offline to complete a game have fun 👍 by all means but when @btsport @btsportfootball @SkySportsPL are televising people in competition who have done nothing but abuse people to get where they are like jimmy saville then yes i have a problem ...

@bt_uk Well I was promised a call back today to let me know what was going on. Guess what, let down again.

@bt_uk Do what you say you’re gonna do would be a start. Still waiting on an engineer to fix our broadband who was scheduled between 1-6pm today and was a no show. Just using up my 4G data to tweet this. I’ve paid top up last month because of the lack of broadband in our house.

@bt_uk are the worst. Appalling service, useless broadband. Can’t say enough bad things about my experience of this company. #NeededToGetThatOut

@bt_uk uhhhh you guys might be having issues as thousands have intermitten Internet issues.... you mind looking into it?