BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 05/14/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Bushey, Luton, Enfield Town, Watford, Radlett, St Albans, Hitchin, Stevenage, Harpenden, Chingford, Welwyn, Hemel Hempstead, Welwyn Garden City and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBushey Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLuton Wi-fi
United KingdomBushey Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vicvicvicagain Vic (@vicvicvicagain) reported

    @bt_uk hi we have an engineer that should come today but still no update on which time (only the time slot given nothing since) and the website is showing that the engineer visit is complete which isn’t the case. Could you help please? Thanks

  • Pauline54232922 Pauline Turner (@Pauline54232922) reported

    @JaneMinter @bt_uk I got rid years ago but kept the email service. Recently BT email went to pot, probably because of the split with Yahoo. I'm paying £7.50 a month for a not fit for purpose service. I wish you luck in getting an answer. Btw Merry Christmas!

  • EvilSynths ♆ 𝕵𝖆𝖒𝖎𝖊 ♆ (@EvilSynths) reported

    @bones633 @bt_uk I get 0mbps from Virgin because there's no cables here for miles and Virgin said they aren't going to lay them. At least BT could be arsed to put cables down here.

  • cwelton Chris Welton (@cwelton) reported

    In one year, we've had 100 days of no internet with @bt_uk and @OpenreachHelp. That's pretty crap right?

  • APollardFA Andy Pollard (@APollardFA) reported

    @bt_uk hi. Home move completed today, new smart hub 2 is flashing with purple light. I’ve followed all troubleshooting faqs, any ideas how I can fix? (Service switched on this morning at 11am, phone working fine). Thanks

  • johnnycook66 Jonny Cook (@johnnycook66) reported

    @bt_uk FURIOUS DOESN'T EVEN BEGIN TO COVER IT!!! AWFUL SERVICE AWFUL AWFUL AWFUL!! I HAVE NEVER ENCOUNTERED ANYTHING SO BAD ON THIS LEVEL - AVOID AT ALL COSTS!!

  • beef_theblue Keith (@beef_theblue) reported

    @bt_uk you guys messed up my house move order and had to set me a new profile but now I can’t login/create a new BT ID to raise a complaint, do you have an email address so that I can give a long list of everything that needs fixing! Thanks

  • lfcanthonysmith Anthony Smith (@lfcanthonysmith) reported

    @bt_uk absolutely a ******* disgrace of a company can not wait to get your pile of shite out my house in april!!!!!! 1 of the worst companies ive ever had the displeasure to have to deal with you theiving shower of shite

  • AlexxOzzy_ Alexx 💁🏼‍♀️ (@AlexxOzzy_) reported

    @VibePay Would be amaze to have our bt sports subscription paid ! @btsport My partner was thinking we’d have to cancel it to save money so this would be perfect!!! #VibePayFriday

  • JohnGoodland John Goodland (@JohnGoodland) reported

    @bt_uk Sure the fault issue is VOL055-6335785271331