BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 03/28/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Luton, Hitchin, Enfield Town, St Albans, Stevenage, Loughton, Barnet, Watford, Hemel Hempstead, Hertford, Broxbourne, Waltham Abbey and Chingford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • triscoe 𝙅𝙤𝙚 𝘿 🎾 (@triscoe) reported

    @bt_uk this ongoing issue with my WiFi needs escalating now. Beyond fed up with it. It is something at your end, that is not allowing certain apps to be loaded. Some sort of content block??

  • Winslade1 Joe winslade (@Winslade1) reported

    @bt_uk I would love to know after being told "please do not close my complaint I would like a call back to discuss" BT just close your complaint and that's it's.... 4 months and still an issue with billing #greatservice please resolve! empty promises and miss information

  • sewell7 Andrew Mark Sewell (@sewell7) reported

    @bt_uk But a £11 monthly price hike is more than a 10% increase! I’ve been very loyal to BT for 10+ years but after a series of appalling customer service blunders this is very definitely the last straw.

  • richthestag Richard (@richthestag) reported

    @bt_uk Hi Nicola, Not sure what else can be done. Just that every time a contractor does some work in the pavement, we loose our service. 2 days without WIFI is not very handy especially with a student trying to study. Engineer due tomorrow . Not really a good service from BT.

  • lucylunagaming lucyluna89 (@lucylunagaming) reported

    @bt_uk I am so fed up in the past month I have had 4 engineers out to "fix" my broadband and suppose surprise, it's down AGAIN what am I actually paying for?

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @bt_uk Hi Dee, thanks for the offer but as I already pay £50 a month and don't receive a decent signal I wld probably look at moving it myself but the contract is up in November so we may look at alternative supply. Regards Alan.

  • Tomahol1 Tom Holland (@Tomahol1) reported

    50 days since @bt_uk internet stopped working. 2500% of the 2 working day fix time, as a result I'm owed £403.20 in compensation. Now up to 6 resolution dates missed. @WeAreOpenreach SSKMD MSO ongoing for 104 days. #stilloffline

  • pag_eyy Pagey (@pag_eyy) reported

    @bt_uk Can this be down through DM please?

  • JessGoodman21 Jess Goodman (@JessGoodman21) reported

    Hey @bt_uk I have no idea who to contact. But be sure what’s happening with my internet installation now ?! I have no signal etc because of @ee and now I have no idea what you are doing. It’s meant to be live tomorrow. Not happy one bit as I’ve been left not know what’s going on!

  • thematurecheese Maturecheesy_Untermensch (@thematurecheese) reported

    @bt_uk Why is it BT cannot reliably or consistently keep to it's 100mbps pledge but are happy to take the money for it. My service regularly falls under this threshold but is considered normal.