BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 12/17/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Watford, Hertford, Hemel Hempstead, Enfield Town, Hitchin, Waltham Abbey, Luton, Borehamwood, Chingford, Hoddesdon, Harpenden and Welwyn Garden City.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London Colney, England

    I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • MoistStrawberry Shawn (@MoistStrawberry) reported from Watford, England

    well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from London Colney, England

    @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • amitpanchal76 Amit Panchal (@amitpanchal76) reported from Watford, England

    Ready for the big game. Only issue I have is that it appears that @GaryLineker and @rioferdy5 have been squashed into a small studio. Clearly the Nou Camp doesn’t have the facilities the @btsport team are used to. #football #btsport #championsleague #BARLIV #BarcelonaLiverpool

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • watchcentre WatchCentre (@watchcentre) reported from London Colney, England

    @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeToml03621314 Lee Tomlinson (@LeeToml03621314) reported

    @bt_uk gonna be suspended which would have given me enough time to pay the bill on Monday, I have never had a late payment charge infact every month they feel the need to ring me to tell me the bill is due, are they that desperate for money. I really dunno what I’m going to do

  • andybcom andy:/# (@andybcom) reported

    @bt_uk Good Morning BT, In addition to my normal landline number, I have an 0331 number listed on my bill. Can you help explaining what this number is please ?

  • thehumm2010 wavydavy (@thehumm2010) reported

    Hands up everyone who thinks the newly announced 50:50 joint venture between BTSport and Eurosport, effectively merging all their channels into one subscription service in the UK, is going to result in lower annual bills for being able to watch MotoGP, WSB & BSB (and EWC, MX etc)

  • ripinmypants Ryan Davies (@ripinmypants) reported

    @bt_uk Pointless you have Ben useless with my issues so far

  • KatieBellairs Katie Bellairs (@KatieBellairs) reported

    @bt_uk I can’t get a Virgin engineer until Saturday and suspect he won’t be able to fix it as im expecting it’s due to damage to the cable caused by the pavement being dug up

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @katiec1314 @bt_uk I think its because he didnt know what the problem was. He was adamant it wasnt BT's issue. I said it was, I want to complain..... 40 minutes later on the phone.. Ah yes, i see the problem sir. Its our system.

  • JamesAithie James Aithie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JamesAithie) reported

    @joe_yer99 @bt_uk The irony of their bio: We connect for good. We're here to help! "Can you connect me?" "No." "I thought you were here to help!" "No."

  • Pheecetious Sophia Waterfield (@Pheecetious) reported

    @bt_uk Nope. Just saying how utterly rubbish my service has been.

  • mazzz_ Maisie Roberts (@mazzz_) reported

    @bt_uk why has it taken over a month to cancel my bt broadband package when I cancelled within my 14 day cooling off period! In which time I’ve been billed twice! Contacted you 7 times through phone calls and still not resolved!!! @Ofcom

  • Nod641 Nod64 (@Nod641) reported

    @joe_yer99 @bt_uk They're shite. Ditched them years ago and would never go back.