BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 01/03/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Welwyn Garden City, Loughton, Enfield Town, Stevenage, Barnet, Luton, Watford, Hertford, Hemel Hempstead, Hitchin, Waltham Abbey, Borehamwood, Chingford and Hoddesdon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wendyjnevins Wendy Nevins (@wendyjnevins) reported

    @bt_uk My line was disconnected in error. I am told I can’t even cancel my account until the line has been reconnected.

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported

    @bt_uk Yes there was a problem with the existing line in the new house and they cancelled our order without telling us ! So we made the order two weeks ago before moving amd only found out after we moved and the broad band didn’t come on as expected .

  • rickytick69 Richard Taylor (@rickytick69) reported

    @bt_uk Hi, new hub arrived but same problem. Keeps asking for password when I have already put it in correctly.

  • irridescent Yoda's Revenge (@irridescent) reported

    @bt_uk I tried that it just gives me an automated response. A process I have been through a 100 times. I have no resolution out of this process.

  • CloaknDapper Cloak&Dapper (@CloaknDapper) reported

    @bt_uk yeh, but there doesn't seem like anything i can do until i change broadband provider. Living in a rural village u have no interest in building full fibre, for a good price is what is making me move provider after 14years of being your customer.

  • DibbleDabbleDoo FM (@DibbleDabbleDoo) reported

    @bt_uk States that the system is down and there is no fix date.

  • Deathandexhale The Stench (@Deathandexhale) reported

    @bt_uk Damn Micheala how’d you type that so fast

  • BigFuzzyPanda BFP (@BigFuzzyPanda) reported

    @btsport does the BT Sport app work on Android boxes? I'm thinking of signing up but recent reviews on Google Play have put me off saying it doesn't work? I specifically want it to watch on my Android box.

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • DTSFA Free Spirit (@DTSFA) reported

    @bt_uk your website says no known issues, which is incorrect