BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hemel Hempstead, Enfield Town, Barnet, Waltham Abbey, Luton, Borehamwood, Chingford, Hitchin, Hoddesdon, Hertford, Harpenden, Welwyn Garden City, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
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| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca Jones
(@fran2508) reported
@bt_uk logged a complaint over 3 weeks ago now as you have changed which contract I’m on saying I’m not entitled to the one I was on although my circumstances haven’t changed. No one has got back to me, not a good way to treat your loyal customers #bt #btpoorcustomerservice
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Jeremy Westhead
(@JeremyWesthead) reported
Hello @bt_uk , there’s no internet in my village (joys of Facebook village groups!) but your app says there’s no service issues in the area (TN12 9)
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Stephen O'brien
(@stevoknows) reported
@bt_uk your unbreakable broadband brakes quite a lot doesn’t it definitely not unbreakable then you are rude and lie to my wife. Will be leaving you as soon as I can.
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SarahH
(@SarahHar256) reported
@bt_uk Internet in Headcorn, Kent is not working.
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Tony Muller
(@TonyMuller13) reported
Hi @bt_uk , angry customer here. B'band & TV ‘upgraded’ on June 27 (late) since then no subscription TV. Tho many calls (by me) only got broken promises, platitudes & unfulfilled assurances. NOTHING is fixed. Absolute shitshow of customer management. Get your act together.
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Andrew 💙
(@andrewkettle) reported
@bt_uk Hi we had an issue with our broadband and phone as our cable was accidentally cut. You kindly sent a mini hub as we had no internet. BT came within two hours and fixed the issue. We sent the mini hub straight back the next day when it arrived and didn’t even open it.
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Sandwich
(@blox_ben) reported
@bt_uk Hey, my internet has been suddenly slower than before lately and I don’t know why do you have any reasons why got so slow?
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Tom
(@umacf24) reported
@bt_uk Called it in to 151, got a response saying it will be fixed by midnight on Wednesday. Five days no Internet and I'm WFH with +ve Covid tests. Meanwhile the queue message speaks about BT's commitment to "excellent customer service."
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Jacorine
(@jacd_004) reported
2nd time on holiday abroad, USA! having the “travel pass” and IT DOESNT WORK!!!! Why am I even paying for it?! Rubbish service I cannot wait to end my contract @bt_uk 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Divinedesigns
(@Divinedesigns19) reported
@bt_uk @BTGroup Hello, I’m contacting you on behalf of PeterLoweFabrics, we’ve been waiting for a switch over on our services for over 3months with no resolve! We keep getting fobbed off! I’d like to make a complaint!