BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 12/03/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Hitchin, Hemel Hempstead, Barnet, Waltham Abbey, Luton, Borehamwood, Chingford, Hoddesdon, Hertford, Harpenden, Welwyn Garden City, St Albans and Stevenage.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonfyfe07 jason fyfe (@jasonfyfe07) reported

    Starting to get really hacked off with @bt_uk now how hard can it be to upgrade from fibre 1 to fibre 2 Allegedly all you need to do is flick a switch? . So why have i waited nearly 2wks ?Then you cancel my order, place another order, promise me it will be on in next 48 hrs? 🤬

  • emmalou13 Emma Heatherington💫🌟💫 (@emmalou13) reported

    My partner has been on the phone to @bt_uk for over 2 hrs and the anxiety levels are getting very high. Disgraceful customer service!!! I'm becoming agitated just listening to him.

  • ckjedi66 Star Wars Is Life (@ckjedi66) reported

    @Jobbie1874 @bt_uk @skytv My internet is fine, but man it's time to cut the cord with TV. Verizon Fios finally hit the wall. They refuse to give me a good deal, so I'm bailing. Not how they should treat longtime customers.

  • HC15OnTour HC15 ❤💙🦅🎗 (@HC15OnTour) reported

    @bt_uk No issues as now with Sky. Great service - up & running today. Despite BT wrongly cutting the service without notice or explanation also got a bill for terminating early which is staggering as it was BT that terminated. Will be raising complaint & copying regulators.

  • leelloyd1289 lee lloyd (@leelloyd1289) reported

    @LazerSpart @GAMEdigital The best place to sell this is BT by far. Already had 2 major sell outs and every other retailers ruined it for everyone. Bt introduced a code per customer solved all the problems. The que was genuine customers of bt @bt_uk

  • olliegs64 Ollie Silverton (@olliegs64) reported

    @bt_uk I am supposed to be but you haven’t activated my service from when the BT arrived on Monday. My hub also nearly a week late.

  • Joey_CFC Joey (@Joey_CFC) reported

    @bt_uk hi, this wasn't much use because there is no error code, it loads saying 'optimising display' then it says 'sorry there's been a problem, please exit the app and try again later'

  • HamPeasyStottie Peter Old (@HamPeasyStottie) reported

    So my Internet went down this morning. @bt_uk can't send anyone to fix it till Dec 14th despite me reminding them I work for the NHS and am working from home

  • DivinasRedWig DivinasRedWig (@DivinasRedWig) reported

    No one from @btshopuk are responding to my emails @bt_uk @BTGroup - all phone lines are closed for BT shop, including the online chat service and getting no response from their dedicated email. No one seems able to help me or provide me any answers relating to my PS5 order.

  • FAwosiyan Fola Awosiyan (@FAwosiyan) reported

    @bt_uk Hey I tried ordering ps5 but when I logged I couldn’t find where the code and stuff where. And it appears they are all out of stock. Help