BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/27/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Broxbourne, Stevenage, Loughton, Enfield Town, Luton, St Albans, Watford, Waltham Abbey, Hitchin, Chingford, Welwyn and Welwyn Garden City.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomBarnet E-mail
United KingdomBarnet E-mail
United KingdomLondon Internet
United KingdomBroxbourne Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MPBroadhurst Martin Broadhurst (@MPBroadhurst) reported

    @bt_uk It seems it isn't an issue with the line but the smart hub 2. It's disconnected three times since it was installed yesterday.

  • khaleesi_101 Naomi (@khaleesi_101) reported

    My internet is still down. A huge service issue in the area. What did you do @bt_uk melt the cables? Dear lord.Avenge me people

  • alecwillis52 Alec Willis (@alecwillis52) reported

    @bt_uk @UNICEFEducation Yes I could do with help with my account.I phoned in n explained that I am a Pensioner n I am Halo3 n with the cost of living increase I could do with some help.When phoned in n got told I would have to wait untill next year when my contract ends.Not helpful ty.

  • NickTrumble3 Nick Trumble (@NickTrumble3) reported

    @bt_uk Is anybody there? Because you seem to be hiding from any normal means of contact. This message pertains to the account of Mrs J Trumble t/as TCD Tain. A/c No: GP00725924 Complaint no: IMP109789142 Order No: 9BT22B42X2 Is there anybody there???

  • khaleesi_101 Naomi (@khaleesi_101) reported

    @bt_uk Nope still down. Died yesterday & you have a 48 hour fix time. Seriously??? In central London. What are you guys doing over there?

  • Kris08860201 Kris (@Kris08860201) reported

    @bt_uk Last month I was told by Lesley R on this platform that she will put £10 credit to my account as I had several weeks of issues with internet- this credit is not applied and full monthly payment gone out of my bank account, this is really bad customer service! Why do you do this?

  • RicHerbert Herbie (@RicHerbert) reported

    @bt_uk Can someone explain to me why I’m still on hold waiting to sort an issue with an account I have not held since April? I’ve now been on the phone for 32 minutes and will be hanging up shortly. If BT’s incompetence affects my credit rating I will be taking action

  • kevgray22 Kevin Gray (@kevgray22) reported

    @bt_uk I did, the speeds seem to be back to normal. Was there an outage yesterday?

  • ChippyGlory chippy/glory (@ChippyGlory) reported

    @sharoncanavar @bt_uk @bt_uk please reconsider the response above. It is never acceptable to play corporate pass the parcel. The customer should not be rerouted by this musical chairs approach. Dig out the corporate directory and provide Sharon with direct details of a manager of appropriate level to

  • BlastJB1 BlastJB (@BlastJB1) reported

    @PeterStefanovi2 @bt_uk Myself and my work colleagues had major issues this morning, think maybe due to Windows updates.