BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Watford, Luton, Hemel Hempstead, Hertford, Hitchin, Barnet, Broxbourne, Stevenage, Loughton, Enfield Town, St Albans, Waltham Abbey, Chingford and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Watford |
Phone | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne 🐝💙💫
(@1SuzanneDonovan) reported
from
Manchester, England
@bt_uk hi, my elderly mum’s phone line is down. How can I report it?
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Simon Newell
(@simonewell) reported
@crazycatlady214 @btsport No problem Louise so sad both have been taken off air let’s hope somebody else takes the shows I will keep an eye to see what happens. I know it’s not the same but both shows have Podcasts with full show each day.
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Tim Haines
(@TimHaines77) reported
@bt_uk So the offer of a free upgrade that was part of the original contract was never actually a real offer or part of the original Contract?
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Mike 🐈 📚 🎶
(@MikeTheSweeney) reported
@bt_uk my broadband has gone up £10 to £64 a month. Just for broadband!! I’ve rang your office and they said they can’t offer me any better deals. Is there anything anyone else can offer because £64 a month is extortionate 😭. I’ve been a BT customer for 20 years.
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AS
(@edinjambo) reported
@btsport are there any issues logging into bt sports tonight? Getting error messages
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Dawn Wilson
(@dawnlwillo) reported
@bt_uk This doesn't help, I need someone to speak to me.
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🌸🐾originalkitten🐾🌸
(@originalkitten) reported
Joined .@EE & .@bt_uk cause .@virginmedia customer service are atrocious. EE have sent me a bill TWO DAYS after the account was opened. Breaking the law they have taken a total of 106 out of my account two separate times - two lots of £53.99. They now want £20 on 21st. 1/
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Simon Abel
(@SimonAbel84) reported
@bt_uk we will be changing supplier as can no longer afford BT prices. What date would be need to cancel our broadband, so we don't have to pay for two lots of broadband at the same time.
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Lucy Snevets 💙
(@juicyloocey1981) reported
@bt_uk Hi, can you help please, how do I get my name and number removed from the BT phone book or find a person on your online service? Thanks.
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SophieJane
(@SophiieeWood) reported
@bt_uk hi could you tell me if the services are down in my area !?