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BT (British Telecom)

BT (British Telecom) outages and service status in Welwyn Garden City, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Welwyn Garden City, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 24, 9:45 AM GMT+1.
  • 63% Internet (63%)
  • 19% E-mail (19%)
  • 13% Wi-fi (13%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Welwyn Garden City, England

The most recent BT (British Telecom) outage reports came from the following cities: St Albans, Luton, Hemel Hempstead, Watford, Hitchin, Barnet, Stevenage, Enfield Town, Harpenden, Ware, Buntingford, and Waltham Cross.

CityProblem TypeReport Time
St Albans Internet 4 hours ago
Luton Total Blackout 6 hours ago
Luton Internet 1 day ago
Luton Internet 3 days ago
Hemel Hempstead Internet 3 days ago
Luton Internet 5 days ago

Nearby cities with recent reports

Luton

4 recent signals

6 hours ago
St Albans

1 recent signals

4 hours ago
Hemel Hempstead

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • robinhood126sta
    robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • MunkeyJim
    Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • amitpanchal76
    Amit Panchal (@amitpanchal76) reported from Watford, England

    Ready for the big game. Only issue I have is that it appears that @GaryLineker and @rioferdy5 have been squashed into a small studio. Clearly the Nou Camp doesn’t have the facilities the @btsport team are used to. #football #btsport #championsleague #BARLIV #BarcelonaLiverpool

  • chrissiepepper
    chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • siancanseeyou
    Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • bobster76
    Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • siancanseeyou
    Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • KyleRiley23
    Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • rsborrett
    Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • CFCJourno
    Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London Colney, England

    I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think

  • matt_diangelo
    Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • IanMackintosh04
    Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • sdunlop
    Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • bondmedia
    Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • watchcentre
    WatchCentre (@watchcentre) reported from London Colney, England

    @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

  • yogidowntown
    Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lnmackenzie1
    Lisa Mackenzie (@lnmackenzie1) reported

    @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

  • adebariazeez
    Oluwatimilehin (@adebariazeez) reported

    @bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk

  • JAH59
    JAH (@JAH59) reported

    @bt_uk I want to make a complaint

  • emmapenelope
    Emma Holmes (@emmapenelope) reported

    @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk I have now been branded as an abusive customer because I stayed my option the BT are idiots. I have abundant evidence to prove lies, incompetency and regulatory shortcomings. My service is still down and all you care about is hearing hurty words ... Try providing service!!!

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

  • paul_archer
    paul_archer (@paul_archer) reported

    @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!