BT (British Telecom) outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Barnet, Waltham Cross, Enfield Town, Watford, Welwyn Garden City, Hitchin, Potters Bar, Stevenage, St Albans, Loughton, Hemel Hempstead, and Hertford.

City	Problem Type	Report Time
Luton	Phone	1 day ago
Barnet	Internet	3 days ago
Luton	Internet	4 days ago
Waltham Cross	Internet	5 days ago
Barnet	Internet	5 days ago
Luton	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Alison Bannister (@curli) reported 16 seconds ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  farah says (@Farah_Lou) reported 52 seconds ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Community Focus (@_communityfocus) reported 2 minutes ago from Barnet, England

  @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

• 
  Christopher Smart (@Smartcasual86) reported 3 minutes ago from Welwyn Garden City, England

  @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

• 
  FootprintsFoundation (@BobFootprints) reported 4 minutes ago from London Colney, England

  @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

• 
  Adam Cannon (@adam_cannon) reported 10 minutes ago from Barnet, England

  Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

• 
  WatchCentre (@watchcentre) reported 16 minutes ago from London Colney, England

  @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

• 
  Michael Wong (@MJ_Wong) reported 17 minutes ago from Barnet, England

  Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

• 
  Sarah Brigden (@tetleyteabird) reported 19 minutes ago from Hitchin, England

  @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

• 
  Richard Moore (@SwazzyGamer) reported 19 minutes ago from London Colney, England

  @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

• 
  Matt Di'angelo (@matt_diangelo) reported 22 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  Mij➶ (@siancanseeyou) reported 25 minutes ago from Barnet, England

  Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

• 
  Paul Barlow (@PBarlow85) reported 27 minutes ago from Rickmansworth, England

  @bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.

• 
  Ian Kenealy (@ianjk23) reported 28 minutes ago from Broxbourne District, England

  @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

• 
  Natasha (@TashaKP) reported 40 minutes ago from Barnet, England

  @bt_uk are there currently any issues in the EN4 area?

• 
  Martin Spooner (@spoonrmicroblog) reported 42 minutes ago from Luton, England

  @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 44 minutes ago from Hemel Hempstead, England

  @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

• 
  David Israel (@davidal123) reported 48 minutes ago from Bushey Heath, England

  @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

• 
  lesley (@ycruiselesley) reported 50 minutes ago from London Colney, England

  @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

• 
  Amit Panchal (@amitpanchal76) reported 53 minutes ago from Watford, England

  Ready for the big game. Only issue I have is that it appears that @GaryLineker and @rioferdy5 have been squashed into a small studio. Clearly the Nou Camp doesn’t have the facilities the @btsport team are used to. #football #btsport #championsleague #BARLIV #BarcelonaLiverpool

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  6igantuar (@6igantuar) reported 14 minutes ago

  I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

• 
  Di Beirne (@ScattyCat) reported 14 minutes ago

  @bt_uk Hello - what on earth has happened to the MyBT app? It was bad before, it's even worse now!! Can't find anything useful, the most useful page is very dark, as if there's a screen over it. Really not an upgrade... tell I.T. to design something useful. Do they even check it?

• 
  Dean Hazell (@Deano01973) reported 14 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  Mark Haynes (@IQuitMuskspace) reported 17 minutes ago

  .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

• 
  Dr Craig Johnston (@DrCEJohnston) reported 21 minutes ago

  @bt_uk just moved in to a property which you assured us had broadband - it doesn't. An engineer can't come out until the 7th. So, a week with no Internet or TV. Complaint incoming

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 22 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  BARRY (@XBAZAER) reported 24 minutes ago

  @bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 25 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Lee Johnstone (@lee_johnstone84) reported 25 minutes ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  Sadaf Ahmed (@SadafAh05016729) reported 26 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?