BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Waltham Abbey, Luton, Hitchin, Barnet, Chingford, Enfield Town, Stevenage, Welwyn, Watford, Welwyn Garden City, Loughton and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Waltham Abbey |
Phone | |
| London |
Wi-fi | |
| Luton |
Internet | |
| Hitchin |
Internet | |
| Luton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Shawn
(@MoistStrawberry) reported
from
Watford, England
well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪
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Catherine Redshaw
(@credshaw64) reported
from
Barnet, England
@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!
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WatchCentre
(@watchcentre) reported
from
London Colney, England
@btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Caz ☺🏴
(@caz_08) reported
from
London Colney, England
I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Jim
(@MunkeyJim) reported
from
Broxbourne District, England
Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball
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Simon Kaye
(@sikaye_oxf) reported
from
London Colney, England
@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
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mike mulvihill
(@mikemulvihill1) reported
from
London, England
Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Amit Panchal
(@amitpanchal76) reported
from
Watford, England
Ready for the big game. Only issue I have is that it appears that @GaryLineker and @rioferdy5 have been squashed into a small studio. Clearly the Nou Camp doesn’t have the facilities the @btsport team are used to. #football #btsport #championsleague #BARLIV #BarcelonaLiverpool
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Emma
(@rachelemmah) reported
@bt_uk why is your internet so bad 😭
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Fionak
(@Fionak33700582) reported
Tired of constant @bt_uk email issues, & no humans🤬🤬
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Han
(@hanah_brynt) reported
@bt_uk hi, my wifi has been down for an hour and I’m unable to work. Can you assist?
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Matthew Smith
(@matrobsmith82) reported
@bt_uk trying to complain online about my 3rd broadband fault in 4 months and get an error message saying my complaint cannot be submitted. Not great
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Tuprima
(@SloathJr) reported
I have seen bad customer service in my life but never something as terrible as @bt_uk. It has been three months since our wifi should have been installed and they keep laughing at our faces.
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Young Greek Cypriots
(@yng_grk_cyps) reported
@TheHipPhysio @CigdemTurkanHMT @btsport We have this account because of people like you making stupid comments like this, instead of engaging with the evidence. Let me ask you a simple question, what legally gives you the right to partition? If you can't answer that, withdraw your tweet.
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Matt Holloway
(@itsmattholloway) reported
A day of work down the drain, big thanks @bt_uk
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Gareth B
(@TutterTMouse) reported
@bt_uk No, was just checking on my lunch break. It did say packages were based on recent usage. So I'll assume the 500 plan might appear once our usage settles down to our normal usage. If not I'll assume a call will be needed to have a package that meets our needs at the best price.
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@markcalpin
(@markcalpin) reported
@virginmedia Hi, the picture is now back to HD quality however, this is not the first time that there has been an issue with the quality when BT games are on both channels. Can you tell me what will be done about it? @btsport @btsportfootball
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kaleniUK
(@NodstahNash) reported
@bt_uk @BTcare Sheer lunacy gone duckin stupid, the guy who was supposed to set up my new mobile just now would not do it because I don't have drivers licence or passport yet council tax and bank cards not creditable ID for him, oh God I am seething right now, British business !