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BT (British Telecom)

BT (British Telecom) outages and service status in Welwyn Garden City, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Welwyn Garden City, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnet, Luton, Enfield Town, Stevenage, Hitchin, St Albans, Loughton, Watford, Hemel Hempstead, Hertford, and Broxbourne.

CityProblem TypeReport Time
Barnet Internet 1 day ago
Luton Phone 2 days ago
Luton Internet 3 days ago
Luton Total Blackout 4 days ago
Luton Internet 4 days ago
Enfield Town Internet 5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • siancanseeyou
    Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • AaronNacey
    AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • pablosandajan
    Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • tracifer1978
    Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • memyself_n_boo
    Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • Mdepz
    Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • Smartcasual86
    Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • KiranRaichura
    Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • IanMackintosh04
    Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • Debsgf
    DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • EmmaStonePT
    Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

  • AnnaGoodman1
    Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Whiskybob77
    Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • MikeMay69
    Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • jackdiakou
    jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • Smartcasual86
    Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KatrinaBrett2
    Katrina Brett (@KatrinaBrett2) reported

    @bt_uk Waiting for the service to be connected

  • SmithLovelace
    Liam Lovelace-Smith (@SmithLovelace) reported

    @bt_uk Worst internet service in my life never again

  • rickwood_george
    George Rickwood THFC (@rickwood_george) reported

    @SkySports you need to have more bundesliga games on, @btsport had like 5 a weekend, this is poor that Dortmund aren’t on tonight.

  • zappshelter
    Zappshelter (@zappshelter) reported

    @btbusinesscare No one knows what has caused it. Each person I speak to says it's a mistake and "don't worry, I will sort it for you" which is the last thing I hear from them. Absolutely terrible customer care.

  • masmeg11
    Julian Williams (@masmeg11) reported

    @skysport please learn from @btsport when it comes to the @Bundesliga_DE because so far awful 🙈

  • dropwtf
    azuric faze drop (@dropwtf) reported

    Hello @bt_uk my internet is very bad and I’m getting 30 to 50 mbps download and 5 to 10 mbps upload, normally I get 65+ mbps download and 10+ mbps upload. I have the fastest internet package yet my internet speed is horrible, I can not play fortnite like this I will be washed.

  • clecky1
    clare lees (@clecky1) reported

    @DaveThePepper @bt_uk It’s been the case for years! I have no issue using any Apple device in most places to access email through Apple mail. I wouldn’t say I’m using an app. Just the iOS email set up for BT Internet as default account. IT team at SoHo house can’t resolve. I can’t access BT as no bb

  • RMasding
    Richard Masding (@RMasding) reported

    @bt_uk Okay, so can you right a report that as a new customer I feel these are unnecessary and BT should change them to be 1 simple email and no text msgs with links in the email if people are unsure. New customer feedback, that's all this is.

  • sideshow_jim
    Jim Hughes (@sideshow_jim) reported

    @bt_uk Hi, have lost all tv signal (but can get on demand etc, wifi fine). YVM302 error, tried all the steps on help. Is there a local problem? In LS27

  • OscarHoratio
    Oscarhoratio (@OscarHoratio) reported

    @bt_uk Help! Business phone lines have been down since yesterday, can someone help arrange a divert for the phone lines please. #Urgent