BT (British Telecom) outages and service status in Welwyn Garden City, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Welwyn Garden City, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 26, 11:33 PM GMT+1.
- Internet (61%)
- E-mail (19%)
- Wi-fi (11%)
- Total Blackout (3%)
- TV (3%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Welwyn Garden City, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnet, Stevenage, Luton, Enfield Town, Borehamwood, St Albans, Hemel Hempstead, Watford, Hitchin, Harpenden, Ware, and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet
|
TV | 4 hours ago |
|
Stevenage
|
Internet | 22 hours ago |
|
Barnet
|
Internet | 1 day ago |
|
Luton
|
Internet | 1 day ago |
|
Enfield Town
|
Internet | 1 day ago |
|
Borehamwood
|
1 day ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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DebsF (@Debsgf) reported from Barnet, England@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.
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Rob (@Whiskybob77) reported from Standon, England@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Bond Media™ (@bondmedia) reported from Enfield Lock, England@clairyfairy86 @virginmedia @btsport Same issue here!!
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Warren Edwards (@warrenedwards11) reported from Luton, England@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Yogi D (@yogidowntown) reported from Watford, England@bt_uk Hello, is there currently an outage in the WD19 area?
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lesley (@ycruiselesley) reported from London Colney, England@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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DebsF (@Debsgf) reported from Barnet, England@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Adam Cannon (@adam_cannon) reported from Barnet, EnglandUsed to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?
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Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Ian Kenealy (@ianjk23) reported from Broxbourne District, England@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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mark cording (@sparkloaf26) reported from Barnet, EnglandWell done @btsport the signal is shocking freezing and cutting out
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Community Focus (@_communityfocus) reported from Barnet, England@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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Martin Spooner (@spoonrmicroblog) reported from Luton, England@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Mij➶ (@siancanseeyou) reported from Barnet, England@bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood
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Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, EnglandSo I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.
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Steve George (@Baggieboy1888) reported@bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.
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JamesWebb (@WebbyJamesHere) reported@bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.
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MFK (@Kelly316M) reported@BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!
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john conner (@johnconner05) reported@bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL
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Christopher Rowe (@KernowChris) reported@bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.
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Oluwatimilehin (@adebariazeez) reported@bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk