BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Watford, Hemel Hempstead, Enfield Town, Hitchin, Waltham Abbey, Luton, Borehamwood, Chingford, Hoddesdon, Hertford, Harpenden, Welwyn Garden City and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barnet |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
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Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Wsmman
(@wsmruss) reported
@Goonerlover69 @BritishGas @bt_uk Lucky you don't have Virgin, the worst customer service I've ever come across.
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Joanne Starbuck
(@JoanneStarbuck1) reported
@bt_uk my mobile has had no service since yesterday at postcode CF44 9UP. Can you let me know how much longer this is likely to continue?
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Nicky
(@nickylahughes) reported
@bt_uk No, but it requires a new connection. 2 visits by engineers. One by a surveyor (we think) no communication. Several broken appointments made. It’s just not good enough.
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Dave™
(@dmcropley) reported
Hey @bt_uk what's the best number to call to discuss leaving my current ISP and hooking up your Fibre to the premises service?
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Krystal-Bella Shaw
(@krystalbellax) reported
Im appalled with the service (or lack of) I got from @bt_uk today. Several agents can't answer my questions. My Internet is unusable but because everything appears fine their end they don't care. Engineers have proved faults but they still don't care. Release me already
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David .Owen_21
(@DavidOw37568374) reported
@bt_uk I just want a time scale when it will be fixed. As they can’t fix the fibre I’d like to go back on to copper connection but I’m not allowed to. Great I work from home my kids are at home and nothing works!!!
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Jason Ashton
(@JasonAshton84) reported
@bt_uk Expecting. On top of this, I’ve now also been billed for the late return of my old router (which I know will be refunded once you receive it back) but that’s quite insulting given it has taken you almost 3 months to complete an order. Overall the level of service has been 4/
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Michael Smith
(@revdmesmith) reported
@btbusinesscare When I got through, first issue solved easily. However, trying to then get through to report a fault the same as before. I'm afraid at the moment I can't afford over 30mins on the phone! It'll need another time & more patience!
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Paul Clews
(@PaulClews2) reported
@bt_uk Okay, well it’s not working as I have a number of repeat offenders. I have had 3 so far today! @Ofcom
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jon ryan #FBPE
(@Jonpryan57) reported
@bt_uk Please do not dispatch another engineer. As noted, we have had 11 visits in two years. It would be futile to repeat investigations that demonstrably do not lead to a solution . The fault is clearly with BT; not the line, nor the installation.