BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 01/20/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Luton, Stevenage, Welwyn, Barnet, Enfield Town, Watford, Waltham Abbey, Welwyn Garden City, Loughton, Hertford, Hemel Hempstead and Hitchin.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLuton Internet
United KingdomStevenage Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Roddy_Campbell Roddy Campbell (@Roddy_Campbell) reported

    @LewisWiltshire @btsport Neil Webb. There's someone who has faded from the memory. Poor man's Nigel Clough? Better than that?

  • yeshiva13 saul heller (@yeshiva13) reported

    @bt_uk hi is there a problem with the mobile network in the HA8 area can't get any service

  • asiantrinity rinx (@asiantrinity) reported

    @bt_uk wifi has been down in Greenford since early this morning. Any indications when this will fixed?

  • Keefrobinson Keith Robinson (@Keefrobinson) reported

    Moved home with @bt_uk who transferred my broadband to the new address. One of the worst customer service experiences ever. 10 days after the service was transfer they have now cut the service. With no explanation. 1/3

  • MichealsEllen Jude Brimble-Rainbow (@MichealsEllen) reported

    @bt_uk When will I get my landline service back? Its been a week now.

  • harryborose Harry Rose (@harryborose) reported

    @bt_uk WIFIs been out for over a week. Ive had to keep topping up sim cards just so I can work and don’t lose my job. This has cost me double my monthly WIFI bill for this one single week. Support said theyd send someone to fix it on the 23rd yet 3 days later it still doesnt work

  • stevecr64387885 steve 101 (@stevecr64387885) reported

    @btsportfootball @btsport So Tottenham have won something, is that what your saying? Perhaps it would be helpful to line up the trophies these pairs have actually won. I think you’ll find DD & FL have won quite a few whilst Kane & Son have a big fat ZERO. What a stupid posting.

  • Danny64526453 Danny (@Danny64526453) reported

    @bt_uk Internet down again in PO16 area. Come on BT. Thought you had the best internet. Never had this in the 4yrs i was with Sky.

  • YewHev Hev Yew Gotta Loight, Boy 🏆🎖️🏅 (@YewHev) reported

    @bt_uk I have just sent you a DM in relation to text messages from BT to my personal mobile about a number that is nothing to do with me. Please resolve this issue ASAP.

  • diversedeviant He with the red Alfa (@diversedeviant) reported

    @btbusinesscare Nice gesture BT but where were these free calls when we invaded Iraq, Libya and Syria, when we abandoned our allies in Afghanistan, when our Saudi friends and partners are bombing the **** out of Yemen,