BT (British Telecom) outages and service status in Welwyn Garden City, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn Garden City, England

The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Luton, Barnet, Buntingford, Waltham Cross, Enfield Town, Watford, Welwyn Garden City, Potters Bar, Stevenage, St Albans, and Loughton.

City	Problem Type	Report Time
Hitchin	Internet	42 minutes ago
Luton	Internet	1 day ago
Barnet	E-mail	2 days ago
Buntingford	Wi-fi	2 days ago
Luton	Internet	3 days ago
Luton	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Simon Kaye (@sikaye_oxf) reported 2 minutes ago from London Colney, England

  @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

• 
  Catherine Redshaw (@credshaw64) reported 9 minutes ago from Barnet, England

  @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

• 
  Mij➶ (@siancanseeyou) reported 11 minutes ago from Barnet, England

  @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 15 minutes ago from Hemel Hempstead, England

  How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

• 
  Roger Tichborne/Rog T (@Barneteye) reported 16 minutes ago from Barnet, England

  @andrewsduncan1 @btsport They have a policy of employing crap analysts

• 
  Robert Beahan 😷 (@bobster76) reported 21 minutes ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

• 
  Theo Theodorou 💙 (@theotheodorou) reported 21 minutes ago from Enfield Lock, England

  @btsport the sound on channel 423 is broken. Please fix before kick off!!

• 
  theatregirl (@theatregirl5264) reported 22 minutes ago from Barnet, England

  @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

• 
  Marian Weadick (@MarianEWeadick) reported 27 minutes ago from Enfield Lock, England

  @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

• 
  WatchCentre (@watchcentre) reported 28 minutes ago from London Colney, England

  @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

• 
  jackdiakou (@jackdiakou) reported 33 minutes ago from Enfield Lock, England

  @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

• 
  Chris Roy (@chrisroy89) reported 39 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 49 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  Kelvin Thomson (@ThomsonKelvin) reported 52 minutes ago from Barnet, England

  @bt_uk Broadband seems to be down in Barnet area. Please advise

• 
  DebsF (@Debsgf) reported 53 minutes ago from Barnet, England

  Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

• 
  Baizhou Cai FRSA (@BaizhouCai) reported 54 minutes ago from Barnet, England

  So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

• 
  robinhoodpub (@robinhood126sta) reported 56 minutes ago from St Albans, England

  @btbusinesscare signal issues @robinhood126sta #help

• 
  Paul Lagan (@CFCJourno) reported 57 minutes ago from London Colney, England

  @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

• 
  Alistair Burns (@gashead) reported 58 minutes ago from St Albans, England

  Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

• 
  Tracy White (@tracifer1978) reported 60 minutes ago from Luton, England

  @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 4 minutes ago

  @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

• 
  Keith (@MaloneiD) reported 4 minutes ago

  @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

• 
  Trevor Chenery (@Krisp06) reported 7 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Tommy (@leopardtommy) reported 11 minutes ago

  @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.

• 
  Graeme Davis (@GraemeDavis) reported 18 minutes ago

  @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

• 
  Darren Lloyd (@darrenglloyd) reported 20 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Sian (@SianElin_PT73) reported 21 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!

• 
  Rob (@theRedun) reported 22 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

• 
  Shama Women's Centre (@shamacentre) reported 23 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Gloria (@GloriaJudd810) reported 25 minutes ago

  @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫