BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 01/09/2026 16:55

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Watford, Barnet, Waltham Abbey, Stevenage, Welwyn Garden City, Loughton, Luton, Hertford, Hemel Hempstead, Hitchin, Borehamwood and Chingford.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • Joeboy_AFC Joeboy (@Joeboy_AFC) reported from Bushey Heath, England

    @btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johnnycook66 Jonny Cook (@johnnycook66) reported

    @bt_uk FURIOUS DOESN'T EVEN BEGIN TO COVER IT!!! AWFUL SERVICE AWFUL AWFUL AWFUL!! I HAVE NEVER ENCOUNTERED ANYTHING SO BAD ON THIS LEVEL - AVOID AT ALL COSTS!!

  • Pauline54232922 Pauline Turner (@Pauline54232922) reported

    @JaneMinter @bt_uk I got rid years ago but kept the email service. Recently BT email went to pot, probably because of the split with Yahoo. I'm paying £7.50 a month for a not fit for purpose service. I wish you luck in getting an answer. Btw Merry Christmas!

  • JohnGoodland John Goodland (@JohnGoodland) reported

    @bt_uk its nearly 3 weeks I've been without BT TV channels. Each day my fault resolution date moves back a day. Is it time to switch to @SkyUK? Come on @bt_uk sort out the service I pay for!

  • jobsworth JP Rangaswami (@jobsworth) reported

    @btsport is there a problem with your coverage of Aus v Ind? Seems to have gone off air suddenly

  • HatedDesign Hated Designs (@HatedDesign) reported

    @Joe__Hora__ @bt_uk @virginmedia we had a bit of luck after a similar issue but best we could get was a 4g modem with few terrabites of data untill we got it on (provided by bt) we also managed to get the wait time down to 8days from the normal 12 or so , so just keep on there ***'s :)

  • EvilSynths ♆ 𝕵𝖆𝖒𝖎𝖊 ♆ (@EvilSynths) reported

    @bones633 @bt_uk I get 0mbps from Virgin because there's no cables here for miles and Virgin said they aren't going to lay them. At least BT could be arsed to put cables down here.

  • JohnGoodland John Goodland (@JohnGoodland) reported

    @bt_uk Nope... Just my resolution date changes by 7 days every day.

  • jonnygforce Darth Grimshaw (@jonnygforce) reported

    @bt_uk hi this number: 01801627075 keeps calling us saying about disconnecting our broadband, even though we have call protect. Can you help/sort it out please?

  • JohnGoodland John Goodland (@JohnGoodland) reported

    @bt_uk Sure the fault issue is VOL055-6335785271331

  • AlexxOzzy_ Alexx 💁🏼‍♀️ (@AlexxOzzy_) reported

    @VibePay Would be amaze to have our bt sports subscription paid ! @btsport My partner was thinking we’d have to cancel it to save money so this would be perfect!!! #VibePayFriday