BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England
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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Luton, Stevenage, Welwyn, Barnet, Watford, Waltham Abbey, Welwyn Garden City, Loughton, Hertford, Hemel Hempstead and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Enfield Town |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk stop calling my wife for router returns before its a court case we have sent the bloody piece of crap back . with a tracked receipt - sort out your rubbish systems .
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Jason Green
(@jagreen4u) reported
@bt_uk Hi David, we were unable to use it for a couple days but suddenly started working again but speed is down to around 20mb.
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MummaShreeve
(@RachelCShreeve) reported
22 days with no broadband:phone service thanks to @bt_uk & on the day they tell me I have to wait another 8 days to be connected (5th date given) & no I’m not putting you through to my manager they have the cheek to take a payment from me!!! #disgraceful should have gone @SkyUK
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Steve Snow
(@SteveSnow6) reported
@bt_uk Good morning, yes I am we have been trying to get a fault that keeps reoccurring currently my partner is on live chat trying to get the issue resolved we are now having to wait in again tomorrow after having an appt for today booked and apparently it was checked at the exchange
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Ethan Dean
(@EthanDean57) reported
@bt_uk I've been trying to download a large file (64.2gb) for an entire night now, and it keeps failing. It is not my browser, or antivirus, or network drivers; it's my aging copper connection. This is severely affecting my business. Little help?
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Steve Snow
(@SteveSnow6) reported
@bt_uk We are trying to sort it now this will be the 4th visit this month very unhappy no mention of compensation for the appalling service
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk after7 months with no phone line we have now left your awful service , will you now stop the constant hassling of my wife to return already returned equipment its becoming harassment now .
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🎮RemovableSanity🎮
(@RemovableSanity) reported
@bt_uk Correct, however I never saw in terms that BT would hold ownership of the accounts payment system permanently if the offer is taken. If so could you post that on here.
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An7h0w50n
(@an7h0w50n1) reported
@bt_uk I'm done such a bs company and greedy to all you want is money I'm sending you back the equipment £110 quid credit check for a existing customer yeah ok
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Zachary Small
(@zachjwsmall1) reported
@bt_uk can I close my account down online or do I need to call the call centre??