BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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The latest reports from users having issues in Welwyn Garden City come from postal codes AL7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 01/11/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Watford, Enfield Town, Barnet, Waltham Abbey, Stevenage, Welwyn Garden City, Loughton, Luton, Hertford, Hemel Hempstead, Hitchin, Borehamwood and Chingford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Abzs90 Abdullah (@Abzs90) reported

    @stevecurtis_85 @bt_uk @O2 Yeah I had the same problem flashing orange. I have called up I don’t have service until Tuesday that’s when the engineer will come really bad service not impressed

  • jane14roberts Jane Roberts (@jane14roberts) reported

    Absolutely disgusted at the customer service from @bt_uk towards my 102 yr old deaf/blind confused Nan!!!! Inflexible, bullying and superior attitude-leaving my nan in tears. Tried to speak to a manager which is impossible! C’mon BT managers contact me.......

  • NerdShredz NerdShredz (@NerdShredz) reported

    @bt_uk Internet has been up and down all day. Every time I reply to a response on Twitter we get a "issues in your area" So I'm good thanks 👍

  • DT_S5 DT (@DT_S5) reported

    @bt_uk why doesn't the 'Stay Fast Guarantee' process take you through to somewhere where the customer can say "you've filed to meet the guarantee, please investigate"? #BT #StayFastGuarantee #Broadband

  • tim_becks tim beckett (@tim_becks) reported

    @BTCare wondering if you can help, should have had phone line installed on 13/04/21 but there was a fault with a box on a telegraph pole that the guy couldnt climb due to a red sticker on it, so said hed arrange cherry picker to fix it. Guy turns up yesterday but again without it

  • sim0nb Simon Barnett (@sim0nb) reported

    @lollujo @bt_uk You can't make this up! In all seriousness have you tried asking for a refund for the lack of fibre service? I know you've had b'band, but not the service you've been paying for... Or the very least sending them a bill for the waste of your time.

  • KeepitdarkIan Captain Pugwash (@KeepitdarkIan) reported

    @GaryLineker @btsport Far too much testing going on. End the testing, end the furlough, and covid would go away, if the govt/SAGE allowed it to. Why are healthy people being tested still? Would you go to a hospital to check for a broken leg if you could walk ok? Big bucks is driving this.

  • Lauren_Tanner_ Lauren Tanner (@Lauren_Tanner_) reported

    @bt_uk Booked in advance so they should be kept. We will now be without internet for a month due to your incompetence and cowboy @Openreach engineers how do I file a complaint as you clearly think this is acceptable, which is isn’t.

  • SteveDayWriting Steve Day (@SteveDayWriting) reported

    @lollujo @bt_uk Kev, I'll never go back to BT after they repeatedly kept no showing or claiming to go to the wrong address for bookings to install broadband and then had the cheek to try and fine me for these failed bookings and even tried taking me to court over the money owed. Awful company.

  • ellasmithy2001 Ella (@ellasmithy2001) reported

    @bt_uk internet down in loughborough Leicestershire?