BT (British Telecom) outages and service status in Welwyn Garden City, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Welwyn Garden City, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 13, 6:46 AM GMT+1.
- Internet (63%)
- E-mail (20%)
- Wi-fi (14%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Welwyn Garden City, England
The most recent BT (British Telecom) outage reports came from the following cities: Watford, Hitchin, Barnet, Luton, Stevenage, Enfield Town, Harpenden, Ware, Buntingford, and Waltham Cross.
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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4 days ago | |
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Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Steve (@Britinfloridaus) reported from Cuffley, England@bt_uk I would but the number was withheld. I am not a bt customer either.
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Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandCan you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Felix Compas (@Edgwarebee) reported from Bricket Wood, England@bt_uk have ongoing complaint about being missold different contract and persistent slower than guaranteed speeds. Was promised call yesterday from manager to resolve but still waiting #worstcustomerservice
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Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England@bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?
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Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandAbsolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Martin Watson (@killawat) reported from Luton, EnglandShocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Pablo Sands (@pablosandajan) reported from Enfield Lock, England@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Bond Media™ (@bondmedia) reported from Enfield Lock, England@clairyfairy86 @virginmedia @btsport Same issue here!!
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Michael Wong (@MJ_Wong) reported from Barnet, EnglandPlease can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Lisa 🏴🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, EnglandIntermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Adam Cannon (@adam_cannon) reported from Barnet, EnglandUsed to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?
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chrissie pepper (@chrissiepepper) reported from Roydon, EnglandIf all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Theo Georghiades (@y2theo) reported from Barnet, England@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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Stuart Dunlop (@sdunlop) reported from Stevenage District, England@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Caz ☺🏴 (@caz_08) reported from London Colney, EnglandI thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think
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Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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DebsF (@Debsgf) reported from Barnet, EnglandReally not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.
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Simon Kaye (@sikaye_oxf) reported from London Colney, England@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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pauline hodges (@paulineh57) reported@bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.
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Gary (@petrolheadtoo) reported@bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.
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🏴 james buxton 🏴 (@buxton081) reported@bt_uk I’m having an issue retrieving my emails is there something wrong on your end?
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Amanda Eastwood (@eastwap) reported@bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.
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Sam Harcourt (@samharcourt) reported@EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parent’s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?
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Emma (@88ejackson88) reported@bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?
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Markie_mark (@markie_sumark) reportedTerrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.