BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn Garden City, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn Garden City, Hertfordshire, England 02/10/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Luton, Watford, Enfield Town, Waltham Abbey, Hitchin, Chingford, Stevenage, Welwyn, Welwyn Garden City, Loughton and Hertford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomBarnet E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • PBarlow85 Paul Barlow (@PBarlow85) reported from Rickmansworth, England

    @bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • model_samantha Model_samantha 🥵 (@model_samantha) reported

    I've never been soo disappointed in @bt_uk as much as i am today, you came and installed our wifi on Wednesday yet it disconnects every five seconds & doesn't want to work. I have my college course & both my job i need wifi for yet i can't even study when the wifi won't work 🙄

  • Ricki56689015 Ricki (@Ricki56689015) reported

    Never a penalty @btsport

  • wallacemc2011 walls (@wallacemc2011) reported

    @btsport what game is the commentator watching?!!!!! Ndidi was ABSOLUTELY NOWHERE NEAR EVANS!!! WTF 😬 #LEIARS

  • DrewMerson DrewMerson (@DrewMerson) reported

    My internet just cut out for what I think must be the 6th or 7th time this weekend. @bt_uk doing their very best, as usual, to thwart the notion that watching TV by streaming is a viable option. I don’t know if it’s their routers that are jank, but their ‘guarantees’ mean zilch.

  • Alex_Humphries Alex Humphries (@Alex_Humphries) reported

    Why is changing Broadband/TV providers such a bleedin’ hassle?! Between @skytv who don’t want to keep you as a customer, @virginmedia not being clear when it comes to the offers available and @bt_uk being ridiculously expensive, it’s an absolute minefield out there!

  • jonathanevered Jonathan Evered (@jonathanevered) reported

    Just hit the 5 day mark with total loss of @bt_uk BT Infinity service due to a cracked Openreach fiber. @WeAreOpenreach. What does #infinity mean to you? To me it's how long these guys take to fix their broken infrastructure.

  • Dropkick_Gooner Gooner Murphy🇮🇪 (@Dropkick_Gooner) reported

    WTF am I listening to on @btsport ? It’s constant toilet Savage and Humphrey are chatting

  • HollyGrovePSch Holly Grove (@HollyGrovePSch) reported

    @btbusinesscare @bt_uk We were given 10 minutes notice that you were changing a telephone post outside our school on Thursday- we were doing live lessons! We have had no internet or phone lines since Thursday morning. Friday an engineer came out and said the “wrong line had been reported as broken

  • FPLTheKilliePie FPL_TheKilliePie (@FPLTheKilliePie) reported

    Is this the worst game of football in premier league history? @BBCMOTD Do you pick the worst possible games to show live on purpose or do you get bullied by Sky and BTSport? #CRYFUL

  • EdKiernan David (@EdKiernan) reported

    Good to see BTsport still chatting ****.. FFS #COYG