BT (British Telecom)

BT (British Telecom) Outage Report in Enfield Lock, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Enfield Lock, Greater London, England 01/18/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Poplar, London, Welwyn, Hackney, Hampstead, City of London, Greater London, Harringay, Ealing, Barnet, Islington, Enfield Town, Romford, Tower Hamlets and City of Westminster.

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City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomWelwyn Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • Morris2906 Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported from Chigwell, England

    SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • EmmaStonePT Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulShe18936171 Paul Sheppard (@PaulShe18936171) reported

    @bt_uk Still nothing this is a joke day 11 now NO wifi or tv bt your customer service is shocking!!

  • ixuriee ixurie (@ixuriee) reported

    @bt_uk Would really appreciate if my internet stopped going down randomly while I’m finishing my results for quizzes which have taken over an hour. I then had to wait two hours for it to come back up. I’m underground, the internet is the only thing I can use down here. 🙃

  • AlanB_UK The Angry Dwarf 💙 (@AlanB_UK) reported

    @bt_uk So to answer my actual question, because you seem determined not to: "Sorry Mr Angrydwarf, we withhold information on the size, scale and geographic spread of any outage, because screw customers"

  • Jordan86072713 Jordan (@Jordan86072713) reported

    @bt_uk @btsport Fix my internet connection you're effecting my job! I can't work from home if I've got an unstable connection what on earth are you playing at! This is a problem from your end and clearly many others are having the same issue what is going on ?

  • h82fran Francis (@h82fran) reported

    @girl_tinder @bt_uk Not as bad as the bother I’m having trying to get my bag back. Airline can’t help, and both baggage handler and courier who I was told picked it up won’t answer. Work so far understanding but I’m not sure how long their patience will last. Mines already gone

  • stevenwoodford steven woodford (@stevenwoodford) reported

    @girl_tinder @bt_uk TG this is disgusting customer service and having to pay for a service your not getting is unfathomable there is no accountability is there

  • Loop31854071 Loop (@Loop31854071) reported

    @bt_uk bt are a load of rubbish! I've had no Internet for a month, called 12 times, been sent 4 mini hubs all do not work. 5 engineers booking - days messed about, no one showed up. 2 routers. Still no Internet. World's worst broadband company there is. 🤬🤬🤬

  • samcroghan7 Sam.🍿 (@samcroghan7) reported

    @LordFlab @bt_uk what’s so bad about it? bad internet enraged me

  • chefkevinashton Kevin Ashton (@chefkevinashton) reported

    @bt_uk Aled We booked this 5 days of #BTWifi as a stop gap measure as we have just moved. My wife tried using her work laptop and again she kept losing the signal. In the end she used her work's smart phone to set up her own hotspot which was more reliable #BTPOOR

  • CAGgoldenoldie Chris Goddard (@CAGgoldenoldie) reported

    @bt_uk A few days ago you agreed to cancel my 92yr old mothers account on 21st August. Now, we learn, you're disconnecting her tomorrow 5th August. This will leave her unable to call for help. Tried to get this sorted over the phone but unable to resolve. What is going on?