BT (British Telecom) Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Paddington, Islington, Ealing, London, Hackney, Poplar, Harringay, Holborn, Camden Town, Bermondsey, Leyton, Tower Hamlets, Enfield Town, City of Westminster and Belsize Park.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Paddington |
Internet | |
| Islington |
Total Blackout | |
| Ealing |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
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ken
(@uk12345) reported
from
Romford, England
@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dez
(@StevieD_85) reported
@bt_uk @BTCare wtf is going on with BT sport tonight. My choice if I want to watch my team ruin my evening not yours. What am I paying for here? Ceefax 302 would be better viewing.
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Stephen Coulson🏴
(@_Steg9) reported
A wish these commentators would shut ******** up banging on about Liverpool been poor . The reason they aren’t at the races (yet) is because #NUFC are stopping them playing their game pressing high looking very solid . Give us the respect we deserve for once man @btsport
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Allison houghton
(@Alyloy) reported
@bt_uk what is going - waiting over 1.5 hours to speak with Customer Services?? Is this because I am trying to reduce the package cost for one of your vulnerable clients!!! Disgraceful company.
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DrRob 🕶️
(@wookieeMD) reported
@AllThatJazz_i It's terrible, @bt_uk should be ashamed. Never had problem with windows app now the website player is stuttering and loading constantly. Same with tonights football games.
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colin lewis
(@ligarius) reported
@BTCare Why does the ‘Ultimate’ sport channel constantly - actually every single time - break down? Happened from day one. Hardly ultimate.
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Big Norm
(@bignorm1992) reported
@DJOzzyMarc @btsport @btsport please help!
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Adam Berry
(@adamberry) reported
@btsport your sound is awful, crowd to loud, can’t hardly hear the commentary, poor, please sort it out
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Timmy 🧡🖤
(@timpez123) reported
Anyone else got an issue with #BTSports5 ? I can watch every game but the #wolves game 😬 @btsport
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Christopher Mckenna
(@bigken1982) reported
Is VAR not supposed to be there to check for clear and obvious errors? Is looking at a section of play for 5 minutes from multiple angles at varying speeds conducive to a clear and obvious error? @btsportfootball @btsport @premierleague #WHUTOT #VAR
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Paul
(@Paul306891) reported
3rd day in a row trying to contact @bt_uk to sort out my broadband not working since arriving which is down to them not doing the set up correctly. Bet if I said I wanted to leave they’d speak to me!