BT (British Telecom)

BT (British Telecom) Outage Report in Enfield Lock, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Enfield Lock, Greater London, England 06/04/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Hampstead, Golders Green, Thamesmead, London, Camden Town, Harringay, Romford, Bermondsey, Islington, Leyton, Ealing, Enfield Town, Hackney and Waltham Abbey.

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City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomHampstead Total Blackout
United KingdomGolders Green Internet
United KingdomThamesmead Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chloillustrates Chloe Douglass (@chloillustrates) reported

    @bt_uk Would be handy if there's someone I could DM? I get this message when I enter my email address, and correct password... You're not currently logged in to email - to login, click here. which then sends me back to the login and its in a loop

  • fabnewlous Sarah Bolitho (@fabnewlous) reported

    Couldn’t make it up, after getting my @bt_uk fibre after 16 months of issues, workmen from giga something have now cut through the cable and I’m disconnected again. Apparently BT have to come out to fix it. Please hurry!

  • chaptersofmayy Anika | Chapters of May (@chaptersofmayy) reported

    @bt_uk Just got off the phone with an advisor who said it would be up by 3pm and it's still down. Any help? 🙏🏾

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Why have I reach day 100 with Internet dropping out constantly.......? Love to see BTs resolution SLAs

  • For_PetezSake Junior S. (@For_PetezSake) reported

    @bt_uk your customer service is a joke waited 5 hours for an engineer for you to leave me on hold and have already booked an appointment that I was not made aware of

  • gar_wills G.wills9741 (@gar_wills) reported

    @bt_uk BT then opened a complaint on my behalf and offered me credit on my account which you guys didn't have to so I appreciate that. They also said if it doesn't happen to come by Saturday it's more than likely lost in transit and the phone back and get another one sent out!

  • KeithRobb1 Keith Robb (@KeithRobb1) reported

    @bt_uk Wi-fi issues in SN12. Can connect to broadband ok with full strength signal but no apps, websites are responding. Diagnostics on BT account say no problem???

  • SophiaAmeliaUK Sophia Amelia (@SophiaAmeliaUK) reported

    @bt_uk I don’t even remember if I have proof because I sent it months ago. Unlikely to still have the receipt now. I have texts saying ‘thank you for returning your equipment’ so surely I wouldn’t have got those if you never received it

  • Wa1Peter Peter Walker (@Wa1Peter) reported

    @bt_uk You could advise EE that their message is as much use as a chocolate fireguard - and that Orange gave a much better service!

  • ads9742 Adam Gregory (@ads9742) reported

    Day 100 with Internet fault continuing @bt_uk still showing a shambolic customer service