BT (British Telecom) Outage Report in Enfield Lock, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Wembley, Hackney, Kensington, London, Paddington, City of Westminster, Islington, Camden Town, Harringay, Hertford, Ilford, Ealing, Poplar, Hampstead and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Hackney |
Internet | |
| Kensington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Anthony ~ 2019
(@foxgloves2015) reported
@GabyRoslin @BTCare Worst company on the planet, as soon as things go wrong forget it, you’re off on a world tour with no hope of a result
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James Godfrey
(@Demonwheels1) reported
@WeAreOpenreach Well that's lovely. But you know what would be even lovelier? If @Openreach would fix the bloody fibre connection outside my house so I can FINALLY get my Internet connection from @bt_uk. I signed-up for the service six months ago. SIX MONTHS. 😡
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Janthea46
(@janthea46) reported
@LozzaFox Change to BT. I haven’t had any problems. @bt_uk
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Leanne Smith
(@LeanneSmith29) reported
@bt_uk I hope I get contacted today as since coming you I’ve experienced very bad customer service and false hope from you.
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Gaby Roslin 💙
(@GabyRoslin) reported
Every single time I write that @BTCare is dreadful I get so many people agreeing! I have been speaking to them on and off since 10.15 and no one knows how to help me! Thanks BT and once this is sorted it’ll by bye BT
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Nikki
(@WhatsupNikki) reported
@bt_uk about to swap from @virginmedia to BT Broadband. Been let down daily by Virgin and am hoping for much much better service - all round - from BT.
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Damo
(@DamoTweetsStuff) reported
@bt_uk Are you able to provide an update for me? Engineer came out but went again. Just looking for a time he will be back today but the number I got sent in a text by BT doesnt work
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Linda Cackett
(@Loobies15) reported
@bt_uk I want to raise a high level complaint as fed up being fobbed off and BT are providing rubbish service I cannot work from home now !!!
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Niamh Skinner #BLM✊🏽✊🏾✊🏿
(@niamhskinner) reported
What is going on with customer service at the moment?? I know it’s busy but all I need is a bit of help, and with @TSB @O2 and @bt_uk all I’m met with is people who can’t be bothered?? Never experienced anything like it in my life.
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Jeff leahey
(@JeffLeahey) reported
@bt_uk Didn’t pay my exit fee from my previous supplier. Fed up trying to sort it. Poor really poor.