BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield, Hertfordshire, England 10/24/2025 02:20

October 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Chingford, Enfield Town, Woodford Green, Luton, Hertford, Harpenden, Barnet, Edgware, Welwyn Garden City, St Albans, Muswell Hill, Stevenage, Hemel Hempstead and Stanmore.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • adamkinsley adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgiemay1605 Georginamay16 (@Georgiemay1605) reported

    @bt_uk shocking service, came out to fit the Wi-Fi the engineer did not set it up properly now I am left with no Wi-Fi and apparently it’s my fault because I cannot get another day off in the week (I’ve had two days off for the Wi-Fi already) they refuse to come out at weekends

  • Jacalakie John Alastair Cook (@Jacalakie) reported

    @bt_uk once again staggering in your treatment of the elderly. Mrs Brown, 96, 50yrs a @bt_uk customer never missed a payment Now 2 days without her lifeline AND THIS IS SUPPOSEDLY a “welfare” response specifically for the old and vulnerable. It’s disgusting.

  • pauljsmith74 Paul Smith (@pauljsmith74) reported

    @Bryony99165337 @bt_uk @OpenreachHelp If you’re out of contract with BT I’d honestly leave them.They’re a total shower of s**t.We had a home move booked & they never turned up!Sent the new hub to the old address.We cancelled & they’ve tried sending a bill for £80 for a service we’ve never had!

  • ChrsWild 🔆 ChrisWild.x (@ChrsWild) reported

    @btsport …I’ve just paid for a monthly pass - now it’s a asking me to renew my subscription as well. I am trying to get it sorted for the Manchester Derby today. It’s not working at all.

  • pauljsmith74 Paul Smith (@pauljsmith74) reported

    Honestly @bt_uk are a total shower of s**t!Had nothing but grief from sending equipment to the wrong address to engineers not turning up!Cancelled with them & then they have the cheek to try & charge £118 for a service we haven’t had!

  • Maeve90151302 ✨💫Maeve (@Maeve90151302) reported

    @bt_uk Hi there! I recently joined with your company and the internet and service has been great! However when we signed up we were told our old broadband contract would be cancelled? It hasn’t. Why is this?

  • Tom11075342 Tom (@Tom11075342) reported

    @bt_uk @jackmufc92 How do I cancel?

  • pauljsmith74 Paul Smith (@pauljsmith74) reported

    @JackinHD @bt_uk If you’re out of contract with BT I’d honestly leave them.They’re a total shower of s**t.We had a home move booked & they never turned up!Sent the new hub to the old address.We cancelled & they’ve tried sending a bill for £80 for a service we’ve never had!

  • paulweaver62 Paul Weaver (@paulweaver62) reported

    @EE @bt_uk also during the months of October through to December 2022 I was promised compensation which has never been added to my account. I have had many complaints opened that I have lost count and now I am on hold to BT as I will be looking else where

  • Two_Pradista J #SupportLocal #SouthgateOut (@Two_Pradista) reported

    Seriously it's unbearably poor @btsport. Scandalous that you charge for coverage this amateurish.