BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Hatfield come from postal codes AL10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield, Hertfordshire, England 10/03/2025 17:00

October 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Stevenage, Luton, Enfield Town, Harpenden, Edgware, Hemel Hempstead, Stanmore, Chingford, Hertford, Rickmansworth, Hatfield, St Albans and Bushey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBarnet Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deanlewis72 Dean Lewis (@deanlewis72) reported

    @bt_uk There is nothing in that web page you have sent me that helps me at all? It’s just a generic page. Have you got a contact number I’m not a BT customer I only ordered the fight to watch through Sky.

  • MarkGale Mark Gale (@MarkGale) reported

    @bt_uk EE service is rubbish, most of the time 2.5G Edge, let alone usable alternative to broadband, can you swap out the EE for any other sim? All other networks work fine.

  • JJElaine Jen (@JJElaine) reported

    @bt_uk when I was on maternity leave, during the pandemic, we moved house to be closer to family. Despite there being a BT box on the outside of our home, we were told we would have to wait for the service to be installed. I wasn’t particularly placated when a BT worker (1/3)

  • ws__21 ***** Stewart (@ws__21) reported

    seems @bt_uk saw my tweet backing Italy last night and decided they were going to screw up my account again. I suppose it was about time for my bi-monthly need for a complaint. the absolute worst customer service you'll have the misfortune of receiving

  • GeorgeGunn1 George Gunn (@GeorgeGunn1) reported

    @bt_uk Wont answer his phone. tried all day. Tried calling BT and the lady I spoke to (as nice and polite as she was) couldn't help either. its a very rural property with no phone signal as well which makes it worse. Its more that I now have to take a second day off!!

  • Etha0011 ethan (@Etha0011) reported

    @bt_uk Only issue is I don’t have a Uni email?

  • BrockieGordon gordon.brockie@btopenworld.com (@BrockieGordon) reported

    @bt_uk Spoke to someone today very helpful gave me temporary log in details until they can sort my login thanks for your help

  • sri5308 Sarah Ilott (@sri5308) reported

    @bt_uk I won’t but didn’t want to be charged for wasting time as it’s out of my control and I’ve done my best to try and cancel the appointment.

  • HrLars1 S (@HrLars1) reported

    @bt_uk @paul_c_watson @England This might be more of a cringe take, but I always see this as an opportunity to show love. It's kind of why we support a team? Enjoy the good times, build each other up during the less good times.

  • Mother_Of_Seven Laura Matthews (@Mother_Of_Seven) reported

    @JackGrealish @bt_uk why am I paying £50 for 2mbps? I have just been told that I cannot leave, I cannot have an EE connection to help unless I pay more money?