Is BT (British Telecom) having an outage in Edgware, Greater London, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Edgware, Greater London, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Edgware, Greater London, England

September 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (56.70%)
  • Phone (21.91%)
  • E-mail (9.79%)
  • Wi-fi (4.64%)
  • Total Blackout (3.87%)
  • TV (3.09%)

BT (British Telecom) Outage Map Near Edgware, Greater London, England

BT (British Telecom) in Edgware, Greater London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Edgware, Greater London, England

Latest outage, problems and issue reports in Edgware, Greater London, England and nearby locations:
  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    @Jacquistewart8 @BTCare Nope. I’ve successfully canceled my contract and switched back to @SkyUK. Their broadband might be slower but it’s reliable. In all the years I’ve been with them I’ve never had a problem.

  • craigjnash
    Craig Nash (@craigjnash) reported from Barnet, England

    @BTCare is it possible to have a consistent broadband service that doesn’t drop in and out regularly?

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    Well we were thrilled to get our wi-fi up and running on Friday but alas it just will not connect to our Samsung tv. Despite all the resolutions given by @BTCare the issue seems unsolvable. BT forums suggest Samsung TVs do not connect to hub 6

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    Bye bye @BTCare your service has been shockingly shit

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    So now @BTCare message me to say my broadband should be working after six days of no service and guess what? It’s not working. This crappy company is like an unwanted gift that keeps giving

  • cdavey01
    Charlene (@cdavey01) reported from Camden Town, England

    @BTCare Hi there, I want to cancel my BT package. Can I cancel on line or do I need to do it by phone ?!

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    @BTCare If we could get some idea of when it would help. You do not seem to understand just how important the internet is for us.

  • 26fletch
    26fletch (@26fletch) reported from Richmond, England

    Is it Young Boys vs Old Men tonight then? What a stupid ******* name! Why not call yourselves Bern FC or something less pathetic! #ChampionsLeague #btsport #manutd

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    I think when I joked we would be lucky to have internet by Christmas, it was not such a joke after all. They say they will try to fix by this Friday. Why do I have no confidence this will actually happen? @BTCare

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    neymar has been shit @btsport #ChampionsLeague

  • KristySLuxford
    Kristy Luxford (@KristySLuxford) reported from Camberwell, England

    @btsport please stop using Mcmananman. He is awful.

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    neymar has beem awful dosent track back and cant handle a tough league. pathetic #ChampionsLeague @btsport

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • jamie_taulia
    Jamie Whiteway (@jamie_taulia) reported from Hammersmith, England

    @BTCare Which also includes my BT TV service which relies on the BT Fibre Broadband

  • jamie_taulia
    Jamie Whiteway (@jamie_taulia) reported from Hammersmith, England

    @BTCare so my BT internet dropped out this morning and told by BT online support (through a very slow chat function) there is a fault in line outside property and will take up to 4 days for engineers to visit. Do you truly think this is quality customer service? #timetoswitch

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • tumblerow
    Simon Edwards (@tumblerow) reported from Brentford, England

    @btsportcricket @jimmy9 @btsport @englandcricket @ECB_cricket @TheBarmyArmy @MichaelVaughan Honest,hardworking & true.. We don’t realize how lucky we are/were to support them.

  • mullachmor
    Mick Savage (@mullachmor) reported from Tottenham, England

    @BTCare What's going on in Tottenham? My internet has been slow for a good couple of weeks now. Or worse it doesn't connect. Need a solution fast!

  • GregBarrowman
    Greg Barrowman (@GregBarrowman) reported from Enfield Lock, England

    @virginmedia My issue with @btsport has been “under investigation” for the last two weeks. Calls to the UK, India and the Philippines and no one has an answer. Can someone please for help me?

  • moustachewax
    James McNaught (@moustachewax) reported from London Colney, England

    My iPad and phone are having an issue with btinternet, but it’s working fine on my MacBook. Is anyone else having a problem @BTCare?

  • ThatNerdWill
    Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • bexbeach
    Becky Beach (@bexbeach) reported from Enfield Lock, England

    @BTCare 1/2 Hi Dale. You are the 3rd or 4th team member to respond so some info may not be showing. Signal keeps dropping. No obvious reason why. My phone doesn’t automatically connect to WiFi even though it is set to do so.

  • bexbeach
    Becky Beach (@bexbeach) reported from Enfield Lock, England

    @BTCare It’s working but my issue is that the signal keeps dropping and I regularly have to reboot it. Also my iPhone X no longer automatically connects. That shouldn’t be happening. So what tests can we carry out to establish what’s causing the issue.

  • goulcher
    Joseph (@goulcher) reported from Poplar, England

    @BTCare I think it's a billing issue. Can I DM you details to take a look? Im a new customer and haven't set up / don't know login details I'm afraid

  • goulcher
    Joseph (@goulcher) reported from Poplar, England

    @BTCare my fibre has been disconnected whilst I've been on holiday and I'm struggling to get in touch (tried several phone numbers). Also don't have my phone number for the connection (who does these days?!) - can you urgently help?

  • msrsan
    Marko Srsan (@msrsan) reported from Hackney, England

    @BTCare I did - but when I try to login, it tells me that the login does not work. Can we check somehow?

  • CouncellRach
    Rach (@CouncellRach) reported from Hounslow, England

    @BTCare can you advise when the broadband problems in Acton are expected to resolved. There seems to be conflicting information.

  • Ankit1910
    Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    @BTCare I can connect, although signal no longer reaches some of the other rooms in my small flat when previously it worked fine

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    @BTCare It keeps dropping out and is slow

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    @BTCare According to that the service is okay but it’s not.

  • AS_Northbank
    BℒᎯℂᏦ ℕℐᎶℋᏆ (@AS_Northbank) reported from Stratford, England

    Press make out like players can’t have a life, a player being out at 2am Thursday morning with a game on Monday, so what, @SkySportsPL & @btsport have us travelling home at stupid times of the week with work the next day, we just get on with it

  • RuaTrindade
    Tony Coleman (@RuaTrindade) reported from London Colney, England

    @adamstokes1992 @BTCare I’ve already told them they are in breach of GDPR. It doesn’t seem to register with them. I’ve had enough of their sheer incompetence. Been a BT customer for 28 years. That’s about to come to an abrupt end.

  • raine_ryuzaki
    Stephanie (@raine_ryuzaki) reported from Hemel Hempstead, England

    @BTCare internet still down in Hemel Hempstead :( any news?

  • stanjim
    Katie Laney (@stanjim) reported from Brentford, England

    @BTCare Still dropping in and out and very slow

  • kevinmitchell50
    kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • scottpearce
    Scott Pearce (@scottpearce) reported from Cheshunt, England

    @BTCare Thanks @BTCare had dreadful service with you as well, so maybe not

  • findlater_rob
    Robert Findlater (@findlater_rob) reported from Uxbridge, England

    @btsport @virginmedia fyi there is no sound on the adverts inbetween rounds anyone else got this issue

  • _littlewanders
    Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Cool that's what I was after. What are my options if they refuse to cancel the cease order? I just can't have internet because someone who doesn't live at the property says I can't?

  • GohilAnish
    Anish Damji Gohil (@GohilAnish) reported from Ealing Broadway, England

    @BTCare @Ofcom @OmbudServices I did not receive a call back yesterday not at the promised time ie 9-11am nor till before 9pm a Month and the issue is still not resolved .. most incompetent #CustomerService is provided by #BT @BBCWatchdog BT is worst than #RogueTraders shown on your show

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare The order is open but you were unable to take over the line because the previous tenants placed a cease order dated October 25th. Surely if the line is active I should get their service through it?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Spoke to order management as soon as they opened. Previous tenants are keeping the line active until November despite my order. My router won't work because it's not suitable for fibre. Reckon you could send us a fibre router so I have some sort of service in the meantime?

  • GohilAnish
    Anish Damji Gohil (@GohilAnish) reported from Ealing Broadway, England

    @BTCare @Ofcom @OmbudServices even if I take your word and assume a call back before 9PM but If a callback that was promised between 9am-11am and its not happened till now ie 20.32 should I expect that to happen in next 28 min ??? whereas it has never happened in last one month to get this issue resolved

  • GohilAnish
    Anish Damji Gohil (@GohilAnish) reported from Ealing Broadway, England

    @BTCare Hi Rita - @Ofcom @OmbudServices failed promised call back again this is the case of worst customer experience ever... if any TV show like @BBCWatchdog wants me on their show for scoop against #BTGroup feel free to contact me

  • GohilAnish
    Anish Damji Gohil (@GohilAnish) reported from Ealing Broadway, England

    @BTCare @Ofcom @OmbudServices failed promised call back gain - that was predicted - I have messaged #BT my phone number and account details to know what is the final outcome - a month to resole a issue - this is what customers are paying for inflated price and poor service ...

  • RhondaFerry
    TheRhonda (@RhondaFerry) reported from Hillingdon, England

    @BTCare I looked, no info - is there another contact who can help? Care?

  • GohilAnish
    Anish Damji Gohil (@GohilAnish) reported from Ealing Broadway, England

    @BTCare @Ofcom @OmbudServices I am expecting a call from billing team today to resolve the incorrect charges on account if the supervisor fails to call me today then I will share all the details with you again ... its almost a month and the issue is still not resolved #CustomerService

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • joey1867
    Ed Waldron (@joey1867) reported

    @BTCare Sorry. This would be the 5th time today I’ve done a live chat. I’m getting no where. I don’t need to order. I have your service. What I need is to speak to somebody who can understand my issue and resolve it. I did have this person in connections team.

  • 4Nickmonk
    nickmonk (@4Nickmonk) reported

    @BTCare I did i have just emailed bt customer care ref I got was VOL 013 329436840863

  • joey1867
    Ed Waldron (@joey1867) reported

    @BTCare I have your services currently. I ordered on the 3rd and was live on the 18th. I tried to give you my custom 4 times believe it or not. The issue I have now is what I’m receiving is not what I originally requested BT said they would honour the original deal as wasn’t my fault

  • RobertLe96
    Robert Le (@RobertLe96) reported

    @virginmedia ive been given 3 text messages saying the same thing. An engineer is working on it and an engineer is on its way? cant take that long to get it fix!? surely i cant be without internet & tv for 2 days!! @btsport @SkyUK what's good?

  • Charlie_Boy1971
    Charlie Major (@Charlie_Boy1971) reported

    @RuggerHugger70 @btsportrugby Quite possibly but then they’re both playmakers, unlike OF. Don’t get me wrong, he’s probably be one of the first names down on the teamsheet but he’ll never set the world alight - which shouldn’t really matter, unless @btsport are bigging you up for that very reason.

  • soundstageevent
    soundstageevents (@soundstageevent) reported

    What's going on with my BT Yahoo email account? Since around a few days ago, have had to login every hour or two and sometimes even every few minutes? It's ridiculous! @BTCare

  • kulathwal
    Kul (@kulathwal) reported

    @BTCare I don’t think there’s enough characters to explain on here but in short it’s now a payment issue. I want to pay but you won’t let me

  • BTCustomerBot
    BTCustomerBot (@BTCustomerBot) reported

    Hey @BTCare why is my internet speed 47Mb/s down \ 13Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

  • ItsDavidMurray
    David (@ItsDavidMurray) reported

    @BTCare Just off the phone with bt, now they’re saying end of the week, the shittest customer service there has ever been

  • kulathwal
    Kul (@kulathwal) reported

    @BTCare The worst customer service I have ever experienced. Hung up on twice this morning by your call centre whilst trying to resolve an ongoing issue caused by BT