BT (British Telecom) Outage in Barnet, Greater London, England

The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

@btsport your commentary team is ******* awful. McManaman treats it like a jolly in the pub, Keown is a complete moron and Fletcher should go back to radio shows with Savage. Awful.

I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think

Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

...but some of the editing work was poor. Not sure if it’s @btsport editing or a central hub but felt we missed several parts of the action as slow-mo replays of nothing incidents were shown while we could also hear the fans + commentators interested in something we couldn’t see

Over a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk

Bayern 0 is good all round ... BtSport commentary was awful

@RichHall80 @btsport @Inter We have the same problem.

@BTCare Broadband is so poor ...Pay for infinity , and takes an infinity to download anything . Spent 45 minutes arranging for an engineer and 24 hours later you call my house phone , speak to my daughter , Tell her it’s fixed , cancel engineer #fail it’s not working properly !!!

I think this @btsport debate on mane is hilarious. All about whether mane scored and nothing about how easily he went down. He didn’t want to score! That’s why he went down....

@btsport **** your app player, missing the last 20 mins with some bullshit error code

Help please @BTCare @bt_uk My son’s been locked out of his email. He’s called you twice - transferred & cut off each time. He’s live- chatted four times & been repeatedly disconnected. He’s very stressed as needs to access his emails urgently. Please help!

Broadcast is fine. I’m now watching on BTSport. Clearly a server issue.

@AndyhHolt @btsport @EmiratesFACup Better than 6pm Sunday. not overly bad for Luton fans if we win the replay but for Sheff Wed fans not good. Bottom line 6pm on a Sunday is not a natural time for a football match

@Alan_Alger_ @btsport My guess is its because it is the FA Cup but that's a pretty poor excuse in my view.

Damn never knew the game was live on BTsport! Kmt. These times I'm looking for illegal streams when I could had just watched the game comfortably off my phone. Ffs

@btsport is there a mute button to cut out Steve Mc’manaman’s constant droning & slagging of arsenal. He is suppose to be neutral when commentating surely. All he does is poke at the Gunners.... get him off

Could the fast fingered notifier at @SkySports please slow down because I get the notification about 15 seconds faster than the @btsport feed. #COYS #TRATOT

@btsport @bt_uk absolutely appalling customer service from BT !!!!!

@TonyAdams @btsport You should have got down there and pulled the shirt back on

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

Bloody hell @btsport the free kick shouldn’t have been awarded coz Martial dived never mind having a player offside. #manutdarsenal

The @btsport commentary on @RangersFC v @JamTarts is awful. Rob McLean is horrendous

A good warm up for @Tyson_Fury would be spending 10 minutes on phone to @btsport trying to buy his own fight. 10 minutes with their customer team & he’d knock Wilder out by round 2

@AppleSupport @BTCare not sure who I should be contacting. Bought a knew MacBook Pro tried connecting it to my broadband keeps saying the Wi-fi network Wi-fi requires a WPA2 password. I’m putting in the password. Please help

@btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

@BTCare No phone or broadband line for several days due to car wiping out an exchange. Rang BT. Unwilling to send 4G router as i dont pay enough!! Unwilling to pass me on to a supervisor. Really poor customer service from the "helpline". Joke.

@BTCare I’ll call customer services in the morning because this is getting ridiculous. Speeds are < 5mbps. This includes wired connections too.

@BTCare Signal booster problem. Had the email instructions to reconnect. Still doesn’t work

@BTCare All blue on wireless. Internet not so much the issue as the TV. Paying for HD, near full package and channels constantly glitchy or simply dont work. Terrible #CustomerExperience tied into a horrible contract

@BTCare Happens across all channels every day and night. Router is connected to the box via the plug bridge and even the download speeds are abnormally slow. Please have someone contact me to cancel today.

@BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

@BTCare don’t really give you much for loyalty, been with them for 4 or 5 years I think, moved house last year and had to sign up for 18 months because i was moving, have to cancel my contract again as moving and they are charging me £124, won’t be back again. #thanks #bt @bt

@BTCare Now I would like to cancel the contract as I’m sick of it.

The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

@SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

@BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

@ziegfieldstar @bt_uk On 22 October I was told call would be made to me in 24-48 hours. Nothing until 30 October, 190+ hours later, and final resolution evening of 31 October. Last night's lady very helpful, and problem resolved in about 15-20 minutes. @BTCare

@BTCare Disgusting service from BT. #noloyaltytoyourcustomers

@BTCare This is the worst customer experience that I have experienced in a long time, much worse than your competitors!

I received a direct message from @BTCare and had some toing and froing with them. I am still waiting for the email team to contact me, and #BTcouldntcareless can give no indication of when. THIS IS NOT SERVICE, IT'S A DISGRACE.

@Coatesmeister84 @Hotspur67 @RobbieSavage8 @btsport @GlennHoddle @SpursOfficial Was at the game and will never ever forget it

Well #BT @BTCare we now have no internet at all even when our hub shows blue the speed and signal is so weak we cannot do anything. It’s outrageous that we have to go out to get a bit of wi-fi.

@bt_uk @BTCare All very well you launching Plus, our BT wi-fi broke on 14/09/18 and you STILL cannot fix it 😡get your existing products up and running before you launch extras.

@btsport has to be said @chris_sutton73 is an absolutely awful commentator as well as a pundit. How this guy knicks a wage is beyond me. His football knowledge is shocking. He makes @RobbieSavage8 look clever

Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

Disgusting service from @bt_uk. Increase in prices, reduced content and not allowing customers to leave without extortionate charges. Would not recommend to anyone. @BTCare

@BTCare The point is that we have been talking to your teams & the service has been bad. Maybe use your initiative by offering support & compensation on the phone to these people.

@bt_uk Have already cancelled, moving to @SkyUK they offered me a great deal and I will guarantee their customer service will be better than @BTCare . AGAIN Customers report faults for a reason dee not for fun. Try listening rather than sending AGAIN as a response 🤔

@btbusinesscare I would have loved connection after you slammed my business line and cut it off. You admitted responsibility but refused to help, telling me to contact my old provider - who were no longer my provider because you had snatched me away. 12 days without a phone.

@btbusinesscare For me, BT delivered a combination of incompetence and "couldn't care less" when they slammed my business line then cut my phone off. Admitted responsibility, but refused to help as I was not a customer- even though they snatched me from my old provider.

@BTCare can someone come an fix my broadband please doesnt work properly at all

Phone companies really are the arse end of customer service. @BTCare ripping me off with overcharges and now @VodafoneUK not returning a £30 overcharge despite promises. They don’t give a fig. #takethemoneyandrun #strokers

@JNorthcroft @btsport never give Chris Foy this much airtime on his refereeing analysis, maybe they could learn a few things from the SPL 😆

@BrianODriscoll @btsport @ERChallengeCup @samwarburton_ @MartinBayfield @Saracens @Munsterrugby Think it would do all of you involved with BT to have a listen to Gareth Thomas , think long & hard about your judgement & ur tacit endorsement of the hate filled views of BV by your actions this weekend....standing idly by was poor form

@Overthehillprop @gareththomas14 Just disgusted that our game, the game of Nigel, Joy, Archie etc etc cannot deal more decisively with stupid, arrogant bigots like Vunipola, @Saracens, @RFU, @btsport @btsportrugby @bt_uk

Thought i was being a smart arse joining @BTCare saving a few quid on @SkyUK worse decision ever. Bt are awful, they are the ryanair of tv providers, charge u for everything. The one redeeming feature was broadband seemed ok. Thats gone belly up now too.

@btsport can you turn the shit baseball off please I dont pay money to watch this shit I have no idea why you even shovel this shit to us. put UFC on