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BT (British Telecom)

BT (British Telecom) Outage Report in Harrow, Greater London, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Harrow come from postal codes HA2 and HA3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Harrow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Harrow, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Harrow, City of Westminster, Barnet, Hammersmith, Camden Town, Slough, Southwark, Brentford, Enfield Town, Westminster Abbey, Paddington, St Albans, and Wembley.

CityProblem TypeReport Time
London Phone 59 minutes ago
City of London Internet 3 hours ago
London E-mail 3 hours ago
Harrow Internet 3 hours ago
London E-mail 4 hours ago
City of London Internet 4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • gxyred
    Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Deano2301
    Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • AnneDeAth
    Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • _communityfocus
    Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • Sonjamclaughlan
    Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • CameronScarlett
    𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • 5561CL
    Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • BobFootprints
    FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • HouseArrestFM
    Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • OhbPark
    ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • wobblyclark
    Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • letter_presser
    Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Michell32388272
    Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • _gary_white_
    Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • MarkPaton84
    Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Kurdeck
    Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • JamieLyons97
    Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • amyrachaell
    amy guest (@amyrachaell) reported

    @ollyclarke27 @bt_uk We’re having the same issue on the same monitor- please let us know if you have a solution!

  • hinchcliffem
    Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk Problem now solved because it looks like your server is back up. Well done everyone at @JohnLewisRetail

  • JamesNBean7
    James Bean 🔰 (@JamesNBean7) reported

    @bt_uk taking money from a customer 3 days earlier than the direct debit…that’s classy. Saying hard luck, we will launch an enquiry but not giving money back, even classier. DO NOT go with BT broadband. Can’t wait until contract is up. Poor service when people are struggling.

  • hinchcliffem
    Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk Our smart baby monitor is not working. The camera wont connect to the app and now that is showing errors... "an ssl error has occured and a secure connection cannot be made" Please help.

  • towerofturtles
    Celia Woolfrey (@towerofturtles) reported

    @bt_uk Yes I’m aware of that. That’s why I tweeted to ask if other BT users were having an issue with Outlook

  • dalecleeve
    Dale Cleeve (@dalecleeve) reported

    Ring @bt_uk to cancel a product - no answer after 30 mins. Select the option to add to my deal and they answer inside 45 secs! Tell them I want to cancel something from my contract and theres a £94 cancellation fee BUT I can add to my contract no problem - absolute mercenaries!

  • hinchcliffem
    Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk @full_spades I am having the same issue. Need urgent resolution. Please help @bt_uk

  • EmiEmiOh
    Emmy (@EmiEmiOh) reported

    @amyrachaell @ollyclarke27 @bt_uk Same! Think it must be a BT problem! Hope that they are in the process of fixing it!

  • Martin76x
    Martin - (@Martin76x) reported

    @bt_uk Always there for it’s customer #BT

  • oxhid3
    oxhid3 (@oxhid3) reported

    Horrible customers service on @bt_uk. It's the 3rd in 3 weeks to have to contact them for a return bag of their silly router - and every time I get promised it has been sent... pathetic support almost as bad as their speeds - glad to pay that cancellation policy to get rid of BT