BT (British Telecom) Outage Report in Harrow, Greater London, England
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The latest reports from users having issues in Harrow come from postal codes HA3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Harrow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Southwark, Northolt, Paddington, Uxbridge, Hounslow, Wandsworth, Feltham, Islington, City of London, Slough, Greater London, Harringay and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Robson
(@GFX2001) reported
@bt_uk I tried the APP on my Mobile but that did not work at all. The Website should work and if you follow the "Help" or enter the URL provided with your Hardware then most of these Pages do not exist. Help still references "CHAT" that has not worked for years!
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sidra
(@sidrawoodward) reported
@bt_uk is your broadband down in Northamptonshire?? wifi has been awful for over 12hrs now
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Ian Robson
(@GFX2001) reported
@bt_uk Don't bother I used 1572 on the phone instead. I will mention these new Website problems to the Customer Resolution Team the next time I talk to them. They are already dealing with problems caused by the MY BT Website not working correctly back in Janurary.
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Christian Seymour
(@Seymourc30) reported
The worst internet provider @bt_uk excuse after excuses another day with no internet
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sarah lou
(@sarahlou24xxxxx) reported
@bt_uk hi can you help-my dad is 80,he gets broadband /line and mobile through yourselves,Sunday he rang and was told EE now deal with his mobile and today received a EE sim with a different number ,he wants to keep his old number,can he do this?
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James Morris
(@laser72) reported
@bt_uk So your prices are "changing" are they? £7.83 more per month for a service that still can't even handle wifi calls reliably, despite hassling you about it for around two years. You've got quite a nerve, haven't you? Absolute joke 😡
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Sarah Glynn
(@sarahruthglynn) reported
@bt_uk I've spoken to 2 different advisors in the last 10 minutes, the first made me confident I am correct to leave your company the second 'susie' has just about restored my faith in your company, she epitomised customer service and actually made me feel valued as a customer
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Ian Robson
(@GFX2001) reported
@bt_uk As I have changed the settings via 1572 I have done want I needed. Hopefully the Website will be improved to fix a lot of the problems that users have been reporting. So the next time I need to change something it will hopefully work correctly. Thanks
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Simon Weekes
(@SimonWeekes) reported
@bt_uk I've just been told my order has been cancelled because I selected the wrong option (cancel existing service). Can you help?
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Joost Malvort
(@JoostMalvort) reported
@bt_uk My query is generic, regarding your fault-reporting process. For example, what happens if a person does not have a mobile, and landline and broadband are both down? Is there a number one can call to speak with a real person?