BT (British Telecom)

BT (British Telecom) Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harrow, Greater London, England 02/04/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, London, Wandsworth, Feltham, Islington, City of London, Slough, Northolt, Greater London, Southwark, Harringay, Stanmore, Hampstead, City of Westminster and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrStuCampbell 𝚂𝚝𝚞 𝙲𝚊𝚖𝚙𝚋𝚎𝚕𝚕-𝙲𝚊𝚛𝚛𝚊𝚗 ఌ (@MrStuCampbell) reported

    @BTCare Many of their friends are not digitally savvy so now cannot contact them. Faults happen I get that. It’s simply the lack of customer comms and a valid reason for the delay that is not acceptable. This kind of thing is isolating for the older generations who rely on home phones.

  • AlpakaWhacker Alpaka Whacker (@AlpakaWhacker) reported

    At times, I was getting as low as 1mbps down and up (as confirmed by the My BT app). I have an engineer coming out to hopefully sort it out BUT I just want to make my current displeasure with @bt_uk known as It's seriously affecting my ability to stream

  • charledwards4 Charl Edwards (@charledwards4) reported

    @bt_uk cut our broadband off because of an order that THEY messed up. We have been without broadband in our house for 6 days with 2 people working from home losing income - not to mention the family in Ukraine we cannot reach. 46 calls and still no sign of a solution.

  • mcinnemo Moira McInnes (@mcinnemo) reported

    @bt_uk @johnbarc86 @Scotlandteam Lots of us here have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.

  • mcinnemo Moira McInnes (@mcinnemo) reported

    @bt_uk Can’t watch anything as we have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.

  • RupGeneva Rup (Fast as Funk) (@RupGeneva) reported

    @Chris66092274 @bt_uk Bloody hell fire. Does it include their own dedicated satellite constellation in low earth orbit in case the line goes down ?

  • dr_phil_ok Phil (@dr_phil_ok) reported

    @btbusinesscare Still no phone or broadband. Just an email overnight with a 900£ early termination bill for a service I did not ask to be terminated. Shambles.

  • tds_decorating affordable kitchen solutions (@tds_decorating) reported

    @Chris66092274 If @bt_uk don't listen to reason. Best thing they can do is switch to sky or something and just cancel the DD very much doubt they ate worried about there credit at there age

  • Chris66092274 Christophe (@Chris66092274) reported

    Hi @bt_uk Found out today that my parents, both in their late 70’s have been sold a ‘Premium’ broadband package at the cost of over £90 per month which in no way matches their needs and that they are now tied in for 2 years. Please can you help resolve this ?

  • esthercate Esther Rutter (@esthercate) reported

    @bt_uk we have been without broadband now since 18th Feb. With two parents who work from home and two children on half term it’s been really hard. @bt_uk haven’t been able to give us a time to fix. Please help!