BT (British Telecom)

BT (British Telecom) Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3 and HA1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harrow, Greater London, England 11/29/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wembley, London, Hounslow, City of London, Southwark, Harringay, City of Westminster, Islington, Stanmore, Greenford, Hammersmith, Southall, Slough, Staines and Paddington.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomHounslow Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • booloosausage Beth Macer (@booloosausage) reported

    @bt_uk I manage my MIL account for her and we’re trying to look at options for upgrade from landline only, to broadband and phone, - I just want to know what’s available for her as a customer of 20+ years!

  • KamilleVil Kamilė (@KamilleVil) reported

    @bt_uk hi, is the service down in SW4? Just lost internet and doesn’t pick up

  • KMcKeown40 Karen McKeown (@KMcKeown40) reported

    @bt_uk I have been waiting for broadband since May. My mini hub has been switched off and the new one which should have arrived today has not appeared. Can you help?

  • alecwillis52 Alec Willis (@alecwillis52) reported

    @bt_uk It is not my tree or account I need help with getting my full fibra finished. Was ment to have been done on 14th nov but was cancelled openreach end without explanation n then after a load of problems rebooted for Dec2nd.Appantly the pod I was going to be connected was full.

  • elenwjslt Elen Jones (@elenwjslt) reported

    @bt_uk The service with EE but we’ve been told that it’s a BT phone line therefore they’re the ones that will be fixing it as it’s an external fault. We’ve been told nearly every day since 24/11/22 that an engineer would be out but they keep postponing to the next day.

  • elenwjslt Elen Jones (@elenwjslt) reported

    @bt_uk The service with EE but we’ve been told that it’s a BT phone line therefore they’re the ones that will be fixing it as it’s an external fault. We’ve been told nearly every day since last week that an engineer would be out but they keep postponing to the next day.

  • elenwjslt Elen Jones (@elenwjslt) reported

    @bt_uk Ok thank you for clarifying. Apologies for bad mouthing BT! I never put negative things on twitter but @EE has just been so rubbish and unhelpful!

  • Michell16567318 Michelle Atkinson (@Michell16567318) reported

    @bt_uk absolute disgrace. About to move to you on 10/12 for a full fibre line for business but you’ve told plusnet to cease service 6/12. So no service for 5 days and I’m a business customer. 2 hours wasted and manager will call in 48 hours - how as won’t have a service?

  • JordanMeyer1994 Jordan Meyer (@JordanMeyer1994) reported

    @bt_uk Absolutely no point dealing with your team - all beyond useless and we’ve been lied to constantly about fix dates. Imagine me showing up to work for three weeks and doing nothing and still expecting to be paid? Surely you have to sort this @OpenreachHelp.

  • JoannaJTaylor Joanna Taylor (@JoannaJTaylor) reported

    @bt_uk @theTRUESPEED They are not the only ones affected. An elderly neighbour has their phone number on her 'red panic button'... just imagine if something happened and she needed to press it in an emergency.... doesn't bear thinking about....