BT (British Telecom)

BT (British Telecom) Outage Report in Harrow, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Harrow come from postal codes HA3 and HA1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harrow, Greater London, England 12/15/2025 07:35

December 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wembley, City of Westminster, London, Hounslow, Barnet, City of London, Southwark, Wandsworth, Hammersmith, Hampstead, Watford, Islington, Kingston upon Thames, Paddington and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomCity of Westminster E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHounslow Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DemonTazer DemonTazer (@DemonTazer) reported

    @bt_uk ******* sucks , oh my ******* god , i just wanna play some games and how do we pay £75 a month but your ******* internet crashes every ******* day , fix it

  • FailingToComply OhForCryingOutLoud (@FailingToComply) reported

    @danny_9_morris @bt_uk I wouldn't if I were you.. I'm getting the worst customer service imaginable at the moment. Had 2 engineers so far for a fault, took the afternoon off Friday for a 3rd. He didn't show. Took this afternoon off for a guaranteed appts, he didn't show.

  • du_ismagilov Dmitry Ismagilov (@du_ismagilov) reported

    @EE and @btsport it soon will be a week since I added BT Sport on large screen add-on to my contract! my subscription still doesn’t work. I missed football this weekend, which we expected to watch with my little son. EE Customer service cannot resolve the issue.What should I do?!

  • Bill_Tasselli An Unexpected Bill - #FBPPR #FBPE #FBPA (@Bill_Tasselli) reported

    @bt_uk My 91 year old father and 90 year old mother have lost their phone service for some reason. They have tried to contact you and have not been able to. They are extremely vulnerable and rely on the phone for many things. I have tried to call you and also found it impossible!

  • emilyjerman Emily Jerman Fashion (@emilyjerman) reported

    @bt_uk Hello - has the service dropped from CT3 ? Went down last night and still nothing after rebooting several times. Thanks

  • PrincessHamira Shelley Tobin (@PrincessHamira) reported

    Why oh why is trying to do anything online so useless, especially at this time in the morning @bt_uk @WeAreOpenreach @EE perpetually having to put up with this barely there service which we're paying for, it's frustrating and unreliable.

  • teamdawdee N Dee (@teamdawdee) reported

    @bt_uk Brilliant customer service from Shelley at BT. Phoned with two issues, both resolved very quickly with some kit to support one of the problems being delivered within 2 days. Normally dread phoning customer services so this made a refreshing change. Thanks Shelley!

  • nickynicolson Nicky Nicolson (@nickynicolson) reported

    @bt_uk They can't help: they tell me I can't cancel digital voice, an upgrade attempt will be remade every month. Last power cut was 6 hours+ in July 2021. You're placing elderly isolated customers at risk of harm by removing phone line & access to support. What does @age_uk think?

  • FailingToComply OhForCryingOutLoud (@FailingToComply) reported

    @Megan_Wire @bt_uk Hey Megan - I had an engineer booked for Friday, but he closed the fault down without ever coming. I booked another for this afternoon - and he's not coming either. Two afternoons booked off work, two no-shows. Welcome to the club.

  • AlanWil81924115 Alan Williams (@AlanWil81924115) reported

    @bt_uk Rude bad help from yr helpline. No help art all. Told I was too stupid to understand the adviser. Had phone slammed down on me. Scotsman at 16.15 hrs today. Who pays whom?