BT (British Telecom)

BT (British Telecom) Outage Report in Harrow, Greater London, England

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The latest reports from users having issues in Harrow come from postal codes HA3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harrow, Greater London, England 01/13/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harrow, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, Tower Hamlets, Uxbridge, Windsor, City of Westminster, Greenford, Southwark, Hounslow, City of London, Islington, Brentford, Hammersmith, Paddington and Watford.

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City Problem Type Report Time
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomSlough Wi-fi
United KingdomTower Hamlets Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GoLeftBeLeft Dom O'Caollaigh (@GoLeftBeLeft) reported

    @bt_uk @Coultergeist123 It seems to be an openreach issue, Vodafone is down tooo

  • Pekae_UK Paul Watson 🇬🇧🐾🌸 (@Pekae_UK) reported

    @bt_uk I know - but that's why it's flawed - the speed can be as good as 60MB when checked, but if the latency is rubbish, page load times are so bad I might as well be on a dial-up! The business also goes from fantastic to non-existing at times and we need it to take payments.

  • stuartm91 Stuart (@stuartm91) reported

    @bt_uk I used to have BT broadband a few years ago and never had any issues. Trying to get BT at my house & we’ve just been lied to constantly about when it’s happening, has it been a conscious decision in the last few years to employ incompetent liars?

  • Cathrynmaginni1 Cathryn maginnis (@Cathrynmaginni1) reported

    @bt_uk I did and still not even getting 1… we used to get 4, not great but now not even getting what we are paying for… shocking service for 2022!!! Pls help

  • pokiscot pokiscot (@pokiscot) reported

    @bt_uk No doing this doesn't help at all Paddy. I have been down this road. sick of it.

  • SashWheatman Sash Wheatman (@SashWheatman) reported

    @BTCare any chance of an update…? Just read the BT slogan “We Connect for Good. We’re Here to Help. Think you may wanna revisit that statement…!

  • fintech_rec Fintech Rec LLP (@fintech_rec) reported

    Nice @bt_uk, leaving a whole community of homes and businesses without internet at postcode TN12 6NS. Quoted no fix until April 4th. Engerneer turning up shrugging shoulders with not one telling us what the issues, some claiming no issues reported. This has to be a joke right?

  • SashWheatman Sash Wheatman (@SashWheatman) reported

    @BTCare Just read the BT slogan “We Connect for Good. We’re Here to Help. Think you may wanna revisit that…!

  • BecoBeeks Ben Cornish (@BecoBeeks) reported

    @bt_uk I live in Sherborne, Dorset and I am experiencing issues with WiFi connection. Is there a wider problem? I have done the usual and nothing seems to work.

  • TheTurkishPride ᵀᵘʳᵏⁱˢʰᴾʳⁱᵈᵉ  (@TheTurkishPride) reported

    Still waiting for a call back for an update on my complaint @bt_uk - Person managing the case tried to call last week but left no message and hasn’t tried to call back since - What kinda ship you running there these days for goodness sake