BT (British Telecom) Outage Report in Brentford, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, Hackney, London, Tower Hamlets, Ealing, Southwark, Fulham, Hampstead, Acton, Watford, Palmers Green, Southall, Wembley, Bushey and Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
||
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Haulwen Hughes
(@haulwen_hughes) reported
@bt_uk how long must a loyal customer wait for a response to their broadband FAULT, which has been reported 4 times but still unresolved.
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Em
(@EmitaMee) reported
@bt_uk Cheers Sharon , I’m on yr unbreakable wifi, it’s droppin regularly, yr team confirm that . Neighbourhood has reported Bt engineer is dealing with an issue , I cant get bt engineer to me til next week. If we knew if current btengineer is resolving the issue today it might help?
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Jim Robs
(@MeandmynineT) reported
@Ctsthtat01 @MelaniePrentic2 @btsport Shut up you stupid Liverpudlian prick. Just know that everton birthed Liverpool. They own you
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Jimmy🏴🇪🇺🏳️🌈🏳️⚧️#WhyNotScotland
(@JimJamGin) reported
@bt_uk Hi, I can’t access my account. When I follow the link with the error code it doesn’t give an option for this. Can you help please?
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Dendo Star
(@PassaroE) reported
@NakisisaTheLion @PleasantKenobi @bt_uk There’s your problem. That vendor’s products are terrible!
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Kevin Devlin
(@glesgakev1) reported
@bt_uk Yeah done that over the weekend,they said they could take my broadband bill from £60.04 down to £59.99,saving me 5p a month.
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Johnny L
(@DickyDeed) reported
@hipsterjunkshop @MelaniePrentic2 @btsport And VAR who would have chalked off a **** load
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Em
(@EmitaMee) reported
@bt_uk Oh I see , so you don’t sent each customer an invite link to dm ..wish I was one of those ‘special’ customers 🤔I’ll check out someone else’s link & Dm .. apologies for delay my internet is down
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Ed Harris
(@ed209v10) reported
@bt_uk just realising house stupid bt is that messed with my line and i have to have an engineer come out, they changed my appointment for one day earlier, now that's messed with the engineer who comes out who needs the right equipment, the company is so disjointed is a joke
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Courtney
(@Nugget_Courtney) reported
@bt_uk Yes but I'm waiting for an openreach engineer to call as they said they can't do anything to help with no internet