BT (British Telecom) Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Chertsey, Hackney, City of Westminster, City of London, Barnet, Harringay, Paddington, Wembley, Greater London, Hammersmith, Hounslow, Wandsworth, Southwark and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Chertsey |
Phone | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
||
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Ashley Millar
(@millar_leon) reported
@UswitchHelp awful customer service I have received after requesting a reward card from my broadband order you told me to go to @bt_uk they told me to come back to you please live Upto your promises and process the £90 reward
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Tony Minchin
(@TonyMinchin) reported
@paullewismoney @bt_uk I switched to them 3months ago, due to being cheaper than Sky. 10% increase almost straight away. And tied in for 2 years. They are crooks. For the first 3 days of service I had no broadband and had to work off my hotspot, which cost me £30 in data. They have never paid me back
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thefootballarchives.com
(@onthisdaythefa) reported
@LFCProgMan @bt_uk You can get a minimum of £5 per day that the service is delayed. 18 months ago openreach took 42 days to deliver my new line. That is a standard payment from openreach, then it's upto you to haggle a BT compo claim on top. Looking forward to my renewal date :)
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Paul Lewis
(@paullewismoney) reported
@TonyMinchin @bt_uk Put in a formal complaint to @bt_uk and say if not resolved you will go to the telecomms ombudsman.
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Tizzytam
(@StreamsTizzy) reported
@evilscotsman_84 @bt_uk At the moment they have not changed it -- Honestly starting to wind me up - they said the Mini Hub would get me through yet that can give me 1 Down and 0.3 up most of the time
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Danielle Ormond
(@bumbleysmum) reported
I pay for my @btsport through my sky but you’ve still be taking £25 a month off my debit card for the last 9 months ! No bad eh ?
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Wiltshirewench
(@historynvintage) reported
@bt_uk hi. Not sure if you can help. My phone shows I’m connected to my home router but when I’m in certain rooms it drops out to 4G, even though on my Settings it still shows linked to home router. I’d like to be getting WiFi in all the rooms at home as we pay for it
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Antony Reeve
(@reeve_antony) reported
@bt_uk yet again another price increase. 2 in my contract, was told it wouldn’t happen. Ask to put a complaint and get told I’ll be sent a letter. Ridiculous, £95 to cancel when you nearly £5 a month more then anywhere else. Disgusting treatment of customers.
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Borice de Pfizer Johnson & Johnson
(@FordDawe) reported
@bt_uk Your radio commercial on “WiFi Rage” is so awful it sends me into a commercials rage.
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Malcolm Struthers
(@M_Struthers) reported
I think I’ve been on hold to various companies for around 12 hours this week! @VodafoneUK prob has the best music, @bt_uk is very screechy! @edfenergy has a horrid voice thing which simply doesn’t work!