BT (British Telecom) Outage Report in Brentford, Greater London, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Brentford come from postal codes TW8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Bermondsey, Southwark, Ealing, London, Paddington, Streatham, Croydon, Hackney, Enfield Town, Islington, Holborn, Feltham, Wembley, Brentford and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bermondsey |
Internet | |
| Southwark |
Internet | |
| Ealing |
Phone | |
| London |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Community Focus
(@_communityfocus) reported
from
Barnet, England
@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@j4ykd) reported
@bt_uk once again I end yet another day without without any communication from BT as to when my broadband will be installed. It has been a week since the install was supposed to take place and didn’t with me telephoning and Tweeting service agents at BT with a complaint on file!
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Sion Williams
(@DarthSionno) reported
@bt_uk I waited 6weeks for fiber install only to be called at 3:50pm to be told you need to cancel because you can't climb a ladder in the dark. My slot was 1-6pm in December? 🤔 shocking service
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Rikki Mistry
(@RikkiMistry) reported
@bt_uk a few weeks ago we purchased a BT Baby Monitor (6800). Now the parent unit sound doesn’t work (very low volume). Turned it up, reset the unit but still can’t hear baby. Tried calling helpline but 1.5hrs later no answer, just in a queue. Can you help?
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Nigel
(@nutmegnige) reported
@btbusinesscare So, @btbusinesscare you really don’t take complaints seriously. You have a cultural & system issue! There was no resolution on Fri, I was promised an update today, this hasn’t happened & I need this complaint escalating, my business is affected, I need action now!
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.
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jahlada
(@jahladagaming) reported
@Lemonade_maker_ @bt_uk Wondering if I've been dealing with the same Anne Louise, if so she does sort issues out.
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Jamie
(@simpj010) reported
@bt_uk It's a new connection. We are moving over from Plusnet. We have had nothing but grief and not getting a straight answer as to when this will be resolved. Have been promised multiple callbacks which you have never actually done. Activation date was 17 November and still nothing.
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Michael Cranston
(@Michaelcranston) reported
@bt_uk Oh the irony @bt_uk for a service provider where you deliver us < 0.5 Mbps broadband. 4G is quicker! 😳
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Heidi
(@vegas1973) reported
@bt_uk HORRIFIC service from your team today - truly terrible. Who can I speak to please? 😡
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Mairead
(@maireadetoile) reported
@bt_uk My broadband has been down since last night. The app says it’s due to work in the area (Portstewart). Are you able to give an update about when it will be back?