BT (British Telecom)

BT (British Telecom) Outage Report in Brentford, Greater London, England

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The latest reports from users having issues in Brentford come from postal codes TW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentford, Greater London, England 12/27/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Hammersmith, Croydon, Paddington, Hackney, Southwark, Enfield Town, Barnet, Waltham Forest, City of Westminster, Harringay, Hampstead, Harrow and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rosachanelx Rosa🌸 (@rosachanelx) reported

    @bt_uk I need to send my hub back but haven’t received any packaging, when I log in to my account I also can’t request any to be sent. Please can you help?

  • DindaMok ⵙⵉⵀⴰⵎ (@DindaMok) reported

    @bt_uk I was told to wait for the cooling off period and I will receive an email. I didn’t think BT would scam people. It went from -we never had this offer -this offer is not available from 3rd party -it’s gone over 3 months (after I’ve provided proof you do this offer).

  • JulFletch Julie Fletcher (@JulFletch) reported

    @bt_uk Thanks for the reply Janet, but it seems management must clock off early on a Friday, or they are trying my home number, which being digital voice has also been offline for 2 weeks! 🙈 I’ve called and sorted another appointment but waiting for a manager to call re my complaint

  • FerrariCharlie Jeremy L (@FerrariCharlie) reported

    @PaulCowland_ @BTBusiness @btbusinesscare I have similar issues with just my home system and the router is sat there flashing orange quite often! Also have a sound problem with my BT-TV where the sounds mutes about every 20 seconds.. a so called rep sent by BT experienced the fault then said he’s never had it before!

  • DindaMok ⵙⵉⵀⴰⵎ (@DindaMok) reported

    @bt_uk When I took out the contract with BT this was the offer at the time. That I would be sent an email after cooling off period and then I had 90 days from the email to redeem. The email was never sent and when I questioned it today apparently it never existed? So Am I making it up?

  • deerHwai HelpHK (@deerHwai) reported

    @bt_uk The engineer who was supposed to come today has let me know that other engineer had came yesterday, there is a bigger issue that have to be resolved by another team and he doesn’t know when that would be done. Please may I have an update on when this problem can be resolved?

  • emilylovesmcfly emily hayward (@emilylovesmcfly) reported

    @BTCare hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website

  • welcometojamesm James (@welcometojamesm) reported

    @UTDBailey_ @btsportfootball @btsport Nope. They never got back to me and seems to be a common problem with ps5 users. Is this the same for you?

  • JulFletch Julie Fletcher (@JulFletch) reported

    @bt_uk No one has called me since the fault was first reported on 23/4. I’m doing all the phoning/chasing and just getting a load of broken promises from your advisors. My custom does not appear appreciated or valued!

  • jmlp1973 Juan Manuel (@jmlp1973) reported

    @bt_uk I will stay with Virgin, BT itself before and today's Sky failed to give us service, and nobody has fixed the problem with the line, I am a remote worker my job depends on the internet, utterly useless and unfair that only Virgin can provide a stable and suitable service