BT (British Telecom) Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hammersmith, Southwark, Wembley, Woking, Croydon, Waltham Forest, Enfield Town, Brentford, City of Westminster, Fulham, City of London, Hampstead and Harlesden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Wilson
(@carlos_198323) reported
@btsport is there any chance your technicians can give me that call back to my app not working. We will call you back within the hour. That was Tuesday 🧐
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Geoff Buckley
(@geoff_buckley) reported
@bt_uk I had FFTP and DV installed in February. Apparently I was entitled to a new shiny telephone but I never asked for one. Is it too late?
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Riversparkle
(@Riversparkle) reported
@bt_uk I wonder how many more times I am going to be subjected to botched jobs, engineers not showing up and having to wait on the phone for an hour before getting through to the most unsympathetic and incompetent ‘customer service’ robot…?
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Pheegane Kgatle
(@PheeganeK) reported
@HughesDirect @bt_uk Ooops wow please help remove my details there
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Alan Macleod
(@AlanMacleod14) reported
Day 85 of waiting for @bt_uk broadband installation. Promised by TWO @bt_uk customer service reps this morning that today was the day for the work to be done. Cancelled work engagements to be at home… did they turn up? NO of course they didn’t. Absolute shambles #BT
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Harv
(@H8rv) reported
@bt_uk Internet came back on Tuesday . Landline still doesn’t work. Was booked for engineer to come round yesterday between 1 and 6 to resolve. They never turned up. 👍
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shezad yusaf
(@ShezadYusaf) reported
@bt_uk I have never dealt with such incompetent people in my life, I have been a customer with BT Business for 37 years work service ever
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Moo Moo & Bear
(@moomooandbearuk) reported
from
Stainforth, England
@bt_uk what rights do you have to stop new homeowners choosing their own providers? Unblock our line with immediate effect please - your issue is with the previous owners not us so deal with it privately!
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Alan Macleod
(@AlanMacleod14) reported
@bt_uk Did I wait in all day and cancel meetings at work for the OpenReach engineer? YES Did they turn up? NO OF COURSE NOT Shambles of a company. Absolute shambles.
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Goat Seeds
(@hos682gjxidn) reported
@bt_uk BT are rip off merchants. Staff don’t care or are badly trained. They are really hard to reach and force you down the AI bot route which is as intelligent as their routers (I.e. not) Go with literally anybody else for your own sanity