BT (British Telecom) Outage Report in Brentford, Greater London, England
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The latest reports from users having issues in Brentford come from postal codes TW8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Addlestone, Golders Green, Tower Hamlets, Croydon, Paddington, Ealing, Islington, Mitcham, Bushey, Bermondsey, Watford, Holborn, Southwark and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Addlestone |
Internet | |
| London |
Internet | |
| Golders Green |
Internet | |
| Tower Hamlets |
||
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Gill
(@MonkeyzRuz) reported
@bt_uk @Charlotteeeee22 We have spent all evening (5pm onwards) trying to sort the issue out and all you do is cut us off. At least have the decency to call back if such a thing happens. Dm us and we can sort this out
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Mike Sammon 🇬🇧🇪🇺🔶
(@Mike_Sammon) reported
@BTBusiness @bt_uk I wonder if someone will reach out to me after being told by tech support that I night need to wait 48 hours for my business emails to get back online
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IAMDAVIDBUDD
(@iamdavidbudd) reported
@AnneAshworth @bt_uk must be I suppose on landline there's this delay then sinister automated voice starts no wonder people are unnerved & suddenly they seem to be spreading - bogus Amazon calls etc 😐 also we're registered with Telephone Preference Service ages ago but recently they started coming
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Piers Foster
(@piersfoster) reported
@bt_uk what does it take to get a connection? Trying to be ur customer but after a month of failed attempts to connect to existing fibre including giving @OpenreachHelp engineer tea for 2.5hrs I’m starting to rethink. Not good for #NHS #GP trying to work remotely towards #covid
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NarFinn
(@finntipp) reported
TV is so not worth the effort honestly. had to retune our @bt_uk box because some channels were missing, had to retune AGAIN bc it came back w/ tons MORE missing, now most are back but half the freview channels are gone 🤦 dunno why we pay for it honestly it's a trash service
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Mark Poole
(@MrTugBoat18) reported
@AmazonHelp @craigmoore02 What’s the point? You’ll just blame it on the ISP. I don’t have this problem with @btsport nor any other streams. Sort it out.
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Emma Ransome💕
(@EmmaJonesGB) reported
from
Balderton, England
@bt_uk helllooo is there a way of getting a new router from you at all? Mines over 5yrs old now and seems to be having connection issues causing the wifi to drop in and out all the time or the Chrome-cast / Google Nest not be able to detect certain things?
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GF
(@africanimpi) reported
@mandown46 @bt_uk Same issue. Just moved into new house and previous owner didn't cancel. Bt cancelled my broadband but still emailed saying activation on 16th Dec. Now have to wait 28 days apparently. Spent 2 hours on the phone yesterday 1st hour on hold.
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Pete Heatley
(@Pete_Heatley) reported
@btsportfootball @btsport @TimSherwooduk Absolute bloody disgusting!!!! Sherwood needs sackin straight away!!! I don’t want to hear pundits talking sense!!!! I want to hear them mindlessly talking crap and criticising everything United do!!!!
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Prof Alison Leary 💙
(@alisonleary1) reported
No broadband or landline again @bt_uk estimated time to fix is seven days.... Seven days!!! If you are waiting for something from me apologies for the delay!