BT (British Telecom)

BT (British Telecom) Outage Report in Brentford, Greater London, England

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The latest reports from users having issues in Brentford come from postal codes TW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentford, Greater London, England 02/01/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Belsize Park, Holborn, Croydon, City of Westminster, Tower Hamlets, Camden Town, Hackney, Islington, Bushey, Fulham, Bermondsey, Southwark, Enfield Town and Hornsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBelsize Park Internet
United KingdomHolborn Internet
United KingdomCroydon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stjohnbaptiste Simon Williams (@stjohnbaptiste) reported

    @bt_uk hi there, any known internet issues in Manchester this afternoon? Tried to use the online checker but page won't even load to use it. Internet speed is reporting back as reasonably fine but sites just aren't loading. Even twitter has a noticeable delay. Ta.

  • Gallison1976 Graeme 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gallison1976) reported

    So @bt_uk have closed my complaint after doing nothing. Removed my phone line and won't reinstall. The Full Fibre 'THEY' installed doesn't work so my internet is dreadful. Called into question my having Multiple Sclerosis and not a word of apology. #disabilityinclusion #MS

  • Brainmage Bison 'Guy Kelly' Sexhorn Twitch.tv/Brainmage (@Brainmage) reported

    @TobyHolleran @bt_uk I believe it's an issue on their end - we have things connected by ethernet cables and they fail as well

  • LewisBratcher19 Lewis Bratcher (@LewisBratcher19) reported

    @bt_uk Is there a known issue in the Ringwood area? We have had no internet for 2 days - BH24 causing huge business issues!

  • allenhousehold The Allen Household (@allenhousehold) reported

    @bt_uk Just for the benefit of clarity: If I was a customer of any of the other telecoms providers who use the Openreach network, I would be asking them the very same question.

  • MarcusRedfox90 Marcus (@MarcusRedfox90) reported

    @bt_uk If wasn't anything special was just wondering if a BT engineer would be able to terminate an ethernet cable in my house as I have full wired network but it isn't terminated at where my hub would be. So I can get wired internet throughout the house.

  • mpeace21 Martin Peace (@mpeace21) reported

    @bt_uk could you get someone to help me - the diagnostics bot is useless!!!

  • agriviewers Agriview (@agriviewers) reported

    How long does it take to get a @bt_uk internet connection to a new property in Northern Ireland? 3 months and counting! After numerous phone calls and engineer visits we are still experiencing difficulties in getting an internet service to work from home. V poor customer service

  • MooAndDrew Moo & Drew 🏳️‍🌈 🇬🇧 (@MooAndDrew) reported

    @bt_uk I will opt out, but would it not be easier and cheaper if you advertised the book for people to request? Have you even done any research to see how many people use these printed books any more? As for older people, with poor eyesight, using them, the font size is very small.

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    Day 7 without broadband. Today I got an email asking me to return my BT TV equipment. You know, the one I can't use without broadband! I asked the service to be paused while this is resolved not cancelled (yet). Thanks @bt_uk !