BT (British Telecom)

BT (British Telecom) Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hammersmith, Greater London, England 12/14/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Croydon, Wembley, Barnet, Walton-on-Thames, Waltham Forest, Hackney, Hammersmith, Hampstead, Watford, Islington, Chertsey, City of London and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi
United KingdomWembley Phone
United KingdomCroydon Internet
United KingdomBarnet Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • Joeboy_AFC Joeboy (@Joeboy_AFC) reported from Bushey Heath, England

    @btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cuply10 cuply (@cuply10) reported

    @bt_uk @EpicGames Epic Games Is down for BT internet, when epic launcher finally loads it asks me to log in or continue offline. I'm using Ethernet and I can connect to any other games just not ones stored in epic games launcher for example Fortnite.

  • AliciaMadgwick1 alicia madgwick (@AliciaMadgwick1) reported

    @nadinematheson @bt_uk ring/ alexa and epic games launcher all down for me but internet is fine- please help quickly @bt_uk

  • SimonMoorcroft Simon Moorcroft (@SimonMoorcroft) reported

    @bt_uk @shane_newtons They have blocked @awscloud someone is in trouble!

  • sfh300 Steve H (@sfh300) reported

    . @bt_uk - Having #AlexaDown issues here and we’re told it’s a #BT issue, not an @AmazonUK issue. Could you confirm or deny this, please? Thank you.

  • NdinosK Ndinos Kyriacou (@NdinosK) reported

    @robvanriot @bt_uk I'm a BT Internet customer in the St Albans area and all of my Amazon Echo devices are offline. Everything else internet connected is working fine.

  • alanjames Alan James (@alanjames) reported

    @Alien_cupcake67 You are not alone. It has been broken since about 11:40am. If you search BT Internet and look at recent tweets you'll see people unable to connect to quickbooks and zoom too, yet for some reason @bt_uk won't acknowledge that the problem is in their network.

  • Angelophile Matt Angel (@Angelophile) reported

    @bt_uk As the outage affecting Amazon Alexa, PSN and other smart devices is making national news now, any chance of addressing it on your status update page? A lot of us have been left completely in the dark.

  • ricky_clegg Ricky Clegg (@ricky_clegg) reported

    @bt_uk whats annoying me the most is your status service says there are not faults... When you have a NAT or DNS issue and loads of us are suffering. UPDATE YOUR STATUS PAGE!

  • EsuffSC Simon Clark (@EsuffSC) reported

    @bt_uk is there a problem with Alexa on BT? Mine has stopped working and lots of chatter on the Twitter about it. I’ve been moaning at Amazon this morning about it but it seems it might be at the BT end.

  • parineet_v Parineet Vernekar (@parineet_v) reported

    Okay soo Nest, Ring, Alexa, PS5 all seem to be down on @bt_uk 🤔