BT (British Telecom) Outage Report in Hammersmith, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Ealing, Bushey, Tower Hamlets, Islington, City of Westminster, London, East Ham, Enfield Town, Lewisham, Watford, Bermondsey, Hackney, Harringay and Paddington.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Wi-fi | ||
Total Blackout | ||
Internet | ||
Community Discussion
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BT (British Telecom) Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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jrachw (@am_on_the_fence) reported from Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Ororo Munroe (@justcryhavoc) reported from London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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john durant (@johndurant63) reported from Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Richard Foster (@richardfoster1) reported from London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Daniel Shade (@shade306) reported from Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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GurunG PankaJ (@Godavarian193) reported from Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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subhash r ghosh (@submita) reported from Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Susan Pym (@susan_pym) reported from Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Dan White (@whitedan2001) reported from London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Allen_lovemymind (@EpsomMental) reported from Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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john durant (@johndurant63) reported from Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Saeed (@atoxic93) reported
@callumchapman @bt_uk Yaay! Did you hear back from them? We moved in recently and the net has been awful.
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Ed Barton (@NoCreaLaVerdad) reported
@m7leicauser @bt_uk Don't think I've ever used ours. It's plugged in but it never even rings.
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Robert Lloyd (@rlloydpr) reported
Internet dropping off in #Llanelli Any problems we should know about @btbusinesscare ?
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🏴 Shona Mackie 🏴 (@shonamackie) reported from Huntly, Scotland
@bt_uk Engineer the morn afterneen but when chatting to call handler they asked do you not think about moving with the signal you get nae good that ehh
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David Pennant (@david_pennant) reported
@btsport hi Bt sport. Just paid for a months rolling contract. Money has come out of my account but my login details aren’t being accepted. Anything to help please?
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Coogrind (@CaroleS91537175) reported
@pottingerstef @bt_uk Has she seriously not had her phone/broadband back on yet? Surely it should be classed as an emergency !! Leaving an elderly lady who lives on her own without contact with the outside world during a pandemic and the worst weather we have had all winter. shame on you @bt_uk !!!
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Tobias 'Bear Waltham (@Waltham_Bear) reported
It will be ten days tomorrow @bt_uk with no broadband. Had @OpenreachHelp here since 0800 this morning reinstalling (again) into our house (3rd time), only to be told that its all plugged into the wrong exchange and he has no idea when it will be fixed. Utterly shocking service!!
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MattyB (@MattyBx9427) reported
Then Me And @bt_uk Are Running Round Like Bloody Idiots To Fix you Mess You Made
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Daanish Tq (@daanishofficial) reported
@bt_uk @btbusinesscare Are absolutely the worst company in the world. I WOULD NOT RECOMMEND THEM FOR BUSINESS USE...AS THEY SEEM TO BELIEVE IT IS OK TO CUT OFF MY SERVICES FOR MY BUSINESS FOR NO REASON WHATSOEVER WITH NO RESPONSE TO MY EMAILS DESPITE ADMITTING IT IS A BT ERROR!
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Simon Harre-Young (@SimonHarreYoung) reported
@btbusinesscare what's the procedure when you don't act on a complaint after 16 working days? Multiple chases by me, lots of promised call backs, no contact from BT. Coincidentally, its about BT not processing the closure of our business account!