BT (British Telecom) Outage Report in Hartlepool, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Hartlepool, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough, Seaham, Hartlepool and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Seaham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
-
Robbieblake
(@Blake1976Rob) reported
from
Middlesbrough, England
@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
-
Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
-
clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
-
Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm going to head round and help him.
-
Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
-
Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
-
Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
-
Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
-
Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
-
clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
-
David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
-
MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
-
Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
-
Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
-
Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
-
lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Keith McKenzie
(@mckenziek234) reported
@bt_uk Not sorted, still waiting for a firmware fix from BT, which apparently is being worked on?...
-
Rich Rutherford
(@Ruddy_1986) reported
@bt_uk Your customer service was the reason I have stayed so long, why has it turned absolutely appalling all of a sudden? My broadband has been due for install today and I have had no heads up as to whether the engineer will be turning up or not!?
-
stephen dodds
(@cockneymagpie) reported
@bt_uk Sorry, I will not DM you, your customer service is the worst I have dealt with in years, loyalty is earned, you have a long way to go. 7 weeks to get broadband and TV.
-
Instack Networks
(@InstackNetworks) reported
@yogivedd24 @bt_uk What I expect happens is there is a SIM card in the router that connects to the EE 4G network in the even the connection fails. It's not bad. It is not instant.
-
earlysnares
(@Murci_UK) reported
@ChrisFergy @IanKelly1987 @btsport So the solution lies within the people being abused, not the abusers? That’s a really interesting take
-
stephen dodds
(@cockneymagpie) reported
@jazzie_boa @bt_uk Poor company
-
Kester Moore
(@KesterMoore) reported
@bt_uk worst and rudest customer service call ever today when trying to sort an issue with my account, not listening to me and accusing me of causing the problems and not being helpful at all. Made me feel like so stupid. Thanks alot BT!
-
stephen dodds
(@cockneymagpie) reported
@bt_uk You have had plenty of calls and emails to help, sorry to see that the big guns can’t contact me to discuss but when there are unhappy customers they go missing 6 figure salaries they are on for what. 7 weeks
-
tedteddybears1984
(@tedteddybears11) reported
@btsport Robbie savage. The same Robbie savage who would be in the ear of every player on the pitch **** talking and trying to put them down in every single game he played in. Ps off Sav
-
Karl Fisher
(@karlmfisher) reported
So @bt_uk I’m paying for a premium service and my broadband download speed is now 1.7Mbps and upload to 0.5Mbps. Why do we have to go through this every few years?!