BT (British Telecom) Outage Report in Hartlepool, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hartlepool, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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Robbieblake
(@Blake1976Rob) reported
from
Middlesbrough, England
@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Smith-Higgins
(@SamSmithHiggins) reported
@bt_uk I spoke to them last night. The welfare case was on my account that they closed. Hoping the lovely David at @OpenreachHelp can help now.
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Gill
(@Aranhe) reported
When troubleshooting a device that won't connect to the network, why do I never remember that the problem is usually my bloody @bt_uk router that needs to be restarted. Sorted - 30 mins later than it should have been #SwitchItOffAndOnAgain
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Danny Hay
(@danny_hay73) reported
@bt_uk Hey BT, what’s happening with the SuperFast Broadband in the LL56 area.. It’s been up and down every 5-10 mins since I started work at 7am - please please, I just want to be able to do my job - have critical work to complete!!!
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Tai 🖌
(@AllForThe6_4) reported
@bt_uk why do the people connecting my Wifi keep leaving my house with no sign/contact? Wifi isn’t connected and it’s been over an hour since I’ve seen them? This was supposed to be done by 1 and I can’t just stay up for them? Wtf is going on?
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Steph Finch
(@stephiiclaire) reported
@bt_uk is there any issues with your internet today? We cannot stream anything without it buffering every 2 mins?
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Danni stevens
(@danz_ditzy) reported
@JhonBateman @bt_uk Don’t touch this company with a barge pole ive had no service for four weeks and no solution to fixing it and my whole street their customer service is shocking I would not recommend them
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Shaun wildgoose
(@Cplgoose) reported
Can anyone confirm they are having problems login on to @btsport through @EE it’s almost a month now I’ve been trying..
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Sam Smith-Higgins
(@SamSmithHiggins) reported
@bt_uk Again, not good enough. Leaving a vulnerable elderly person (with a life line) without service for 2 weeks is not acceptable. A new BT account has been set up this evening and I know @OpenreachHelp ARE concerned and will act promptly. I shall be referring this to the ombudsman.
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Danni stevens
(@danz_ditzy) reported
@bt_uk I’ll dm you but you prob Will tell me the same story as everyone else with the “major service outage” story I’ve heard that line every day and just this very minute revived a text saying back to normal and mini hub being cut off but we are still without service again
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Shaun Fitzgerald
(@DrSDFitzgerald) reported
@bt_uk Do you think the current service from @BTGroup provided to me is satisfactory? Is it within the expected quality and timeliness as per the company guideline? Yes or no?