BT (British Telecom)

BT (British Telecom) Outage Report in Hartlepool, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hartlepool, England 09/18/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartlepool, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough, Seaham, Peterlee, Hartlepool and Stockton-on-Tees.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomSeaham TV
United KingdomPeterlee Internet
United KingdomSeaham Wi-fi
United KingdomMiddlesbrough Internet
United KingdomPeterlee Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emskidickson emma dickson (@emskidickson) reported

    @bt_uk Apparently, according to sky, there is an issue with BT broadband that is affecting downloads with sky?

  • zhriszowen Zhris Zowen (@zhriszowen) reported

    @btsport Why Aussie commentary on the Ashes? It's awful, truly awful. Even calling it Fox cricket. Couldn't put a commentary team together?

  • KelmanPeter Peter Kelman (@KelmanPeter) reported

    @btsport why have we to listen to so many arrogant horrible Australians on the cricket

  • DaveNewcyBrown Dave Brown (@DaveNewcyBrown) reported

    Matt Smith is perfectly capable in other situations- but presenting the cricket isn't for him. He's lacking some of the basic understanding and making mistakes that really don't help. Poor decision from @btsport

  • GrumpyAgencyGuy Grumpy Agency Guy (@GrumpyAgencyGuy) reported

    @ArvindHickman @AS_Goodstuff @btsport Didn’t pick Anderson and Broad on green swinging wicket, didn’t pick a recognised spinner on this one. Aside from not having talented enough players, we also have a very poor captain.

  • MoRodgers4 MoRodgers (@MoRodgers4) reported

    @bt_uk no more @ScotGovFM tax payers cash to a company that has let Scottish sport down. Enough is Enough @MarcAllera

  • blandsteve Steve Bland (@blandsteve) reported

    Only thing worse than England’s batting is the Aussie comms. There must be enough of a team over there with @bbctms for @btsport to cobble something together from the ground rather than take this garbage.

  • GARSIDEK Kevin Garside (@GARSIDEK) reported

    Brittle English batting is bad, but not as low in standard as baying Aussie commentary #BTSport

  • Joew18561664 Joew (@Joew18561664) reported

    @btsport @btsportfootball can you fix the sound on the a league game, keeps dropping in and out

  • Mr_S_David David💎Just David ( Feliz Navidad ) (@Mr_S_David) reported

    I really can’t bear to have the volume on for the cricket 🏏 it doesn’t really matter what sport @btsport cover, the commentary they have is poor! #AUSvENG #Ashes2021