BT (British Telecom) Outage Report in Hartlepool, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Hartlepool come from postal codes TS25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hartlepool, England
The most recent BT (British Telecom) outage reports came from the following cities: Seaham, Middlesbrough, Hartlepool and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Seaham |
Phone | |
| Middlesbrough |
Wi-fi | |
| Hartlepool |
Internet | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
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David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Robbieblake
(@Blake1976Rob) reported
from
Middlesbrough, England
@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Pheasant Inn
(@pheasantkielder) reported
@bt_uk Just tried the council but the office is closed. I will ring call again tomorrow. We’ve had BT engineer today but he left with no info on if they will fix it or whether we have to find someone else. It’s common land.
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Manish Kalia
(@manishkalia2010) reported
@bt_uk Poor customer experience ! Still awaiting set up to be done - amount deducted twice. Instead of getting refund , getting message that amount is still due and broadband set up won't be done till amount is paid.
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The Pheasant Inn
(@pheasantkielder) reported
@bt_uk Struggling to get some help with a tree that is about to fall and take out our fibre broadband/telephone line to premises. Help we need action before it’s too late!
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@dippedinpaint @bt_uk 7 months this week no service
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Herr David
(@_HerrDavid_) reported
@bt_uk Someone has raised a fraudulent Line order at my property cutting off my existing provider. I have called your customer service team who where completely unhelpful and said there is nothing they can do. This is unacceptable and I need help.
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Scott Middleton
(@srmiddleton1978) reported
@bt_uk Ahh so in simple terms, we dont have a system in place to allow you to do that and we dont want to because that would be investment in non profit making systems? several issues? that has to be the lamest excuse ever seriously. All can be accomplished by actual integrated systems
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⭕️Mr🏴F⭕️ #wearamask 😷 💉💉🇪🇺
(@burningoil1972) reported
@GillDurham @btbusinesscare @BTBusiness That’s awful 😞
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Bagool
(@Nathanb81236595) reported
@bt_uk Hi, yes the issue has been dealt with my friends Internet was playing up but he doesn't have twitter so I asked for him, I actually don't live in Grimsby at all!
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Gary Mays
(@G2HI) reported
@bt_uk broadband down since Sundays storm in HG3. Opened a fault and tech came out. I was told by today it would be fixed. Nobody can tell me status today after multiple calls. Any way to check status with openreach? Another visit is pointless if the cable is still down. Thx!
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Jasmine Storm
(@Jasminestormy) reported
@bt_uk Called BT to sort Internet as its been cutting out. Spoke to a lovely Irish lad who reset and refreshed it and is sending me another booster for the kitchen. He is even calling back Monday to check it's all working okay. Now that's good customer service!