BT (British Telecom) Outage Report in Hartlepool, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hartlepool, England
The most recent BT (British Telecom) outage reports came from the following cities: Peterlee, Seaham, Middlesbrough, Hartlepool and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Internet | |
| Seaham |
Wi-fi | |
| Middlesbrough |
Internet | |
| Peterlee |
Phone | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Robbieblake
(@Blake1976Rob) reported
from
Middlesbrough, England
@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Auds
(@SuperSlummyMum) reported
@bt_uk You and @OpenreachHelp have spectacularly failed to connect me to Broadband and we are nearly two months down the line since my initial request. Despite an “escalation” I am still being fobbed off and spoken to as though I am an idiot by your staff on the phone….
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simone aspis
(@SFAactive) reported
@bt_uk Appalling BT Digital Voice engineers have failed to turn to three scheduled appointments - appalling service for disabled customers. I did not choose for this hasstle - happy with my existing phone - did not want to go digital - no warning.
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LIV
(@livchappers) reported
@bt_uk I have already upgraded wifi and bought an extender and the only solution seems to be to buy more extenders etc. I'm hugely disappointed in the service I've had since joining in July.
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latar
(@latar) reported
hello @bt_uk, what is going on with your wifi in sw london please? i’m working on a very tight deadline and keep getting disconnected, need to move location if there are issues, can’t get through your lines 🙏🏼
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Claudia Percival
(@PercivalClaudia) reported
@bt_uk This is where the problem is. BT says I should contact SKY. SKY says contact OpenReach and OpenReach says contact BT. It’s a BT telephone pole so surely it should be BTs responsibility and not SKY?
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Nerdometer
(@TheNerdometer) reported
@bt_uk I have looked all over and it doesn't have the app to download on PC to there for get this, I have tried follow your layout and it is extremely difficult... I'll just go else where, this is really bad in 2021/22 extremely difficult to do
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ELab
(@elab49) reported
@bt_uk Apologies, replied to other tweet. Networks currently are EE and Three - also have had O2, and Tesco too I think. They are elderly. Mobile can't get signal in house OR in street (so can't sit in car and phone either). Odd email might come through but can't use phone or net
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Leanne Wayland
(@leanne_wayland1) reported
@bt_uk Please check with them for a update. Then incase they do still plan on coming. If not can I have the number to cancel please.
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Statick
(@statickgaming) reported
@markjVFXGAMING @bt_uk We are on FibreNest and having download issues with SkyQ so I don’t think this is BT related, they have likely tried to fob the blame off.
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latar
(@latar) reported
@bt_uk what is going on with your wifi in sw london please? i’m working on a tight deadline and keep getting disconnected, need to move location if there are issues, can’t get through your lines 🙏🏼