BT (British Telecom)

BT (British Telecom) Outage Report in Hartlepool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Hartlepool come from postal codes TS24.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hartlepool, England 01/24/2025 06:30

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hartlepool, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Billingham, Saltburn-by-the-Sea, Peterlee, Seaham, Hartlepool and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Phone
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomBillingham Wi-fi
United KingdomSaltburn-by-the-Sea Phone
United KingdomPeterlee Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • treeeyedpippet Treeeyedpippet🦁 (@treeeyedpippet) reported

    @TheVillaTalk_ @btsport I wish I had a Ferrari and 6 bedrooms but life’s a **** house son

  • CPickleTweets 👻⚡️SPARKS⚡️👻 Chris Pickle (@CPickleTweets) reported

    @bt_uk Why does my hybrid never seem to connect?

  • aleckslobz @alecks_lobz (@aleckslobz) reported

    @CFCPys @btsport We should never sell Mudryk like Hazard

  • zippydjh David H (@zippydjh) reported

    @btsport How can I have too many streams open when I am only switching channels? Your service is pathetic!

  • pulpeti4 pulpeti (@pulpeti4) reported

    @btbusinesscare @BTBusiness looks like I was wrong. Nothing from Allan which pretty much sums up your customer service level. #BTBusinessFail

  • Fiifi_Hayfron Fiifi (@Fiifi_Hayfron) reported

    @note_lll @CFCPys @btsport Gallagher should be going down right there!

  • artsngrafts Megz 💫 (@artsngrafts) reported

    We’ve had such an awful time with @bt_uk; crappy internet, so many engineers round & usually just left to it. Thank you to Rochana at your company though, BT. A lot of you could learn from her! She’s raised a complaint, sending out another engineer & letting us leave if needs be.

  • Anointing_AET Paul Anointing Emmanuel (@Anointing_AET) reported

    @note_lll @CFCPys @btsport We are missing he actually wanted to play tik tak Pass and drop ball but the idiot held the ball when he made the run

  • NuTfielDRobErT Robert (@NuTfielDRobErT) reported

    @ShedHender @btsport I was saying that to my young lad, awful stuff to listen too

  • Haywash Haywash (@Haywash) reported

    @HOBKNOBY @btsport Unusable service. Seems we’re not the only ones.