BT (British Telecom)

BT (British Telecom) Outage Report in Seaham, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Seaham come from postal codes SR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Seaham, County Durham, England 06/05/2025 07:45

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaham, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Hartlepool, Newcastle upon Tyne, Durham, South Shields, Sunderland, Seaham, Chester-le-Street, Washington and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead E-mail
United KingdomHartlepool E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomDurham E-mail
United KingdomDurham E-mail
United KingdomNewcastle upon Tyne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vexwerewolf VƎX, Unsuspicious Werewolf (@vexwerewolf) reported

    @bt_uk Really irritated that there's another outage. Do better.

  • marie_lindley Marie Lindley (@marie_lindley) reported

    @bt_uk called to try to reduce our bill which agent agreed with no contract. Received digital voice phone, current line cut off, not reduced price and a new 24 month contract we never agreed to. In 14 day cool off period. Tried to call endless times and finally got though...

  • Utd_Analytics ManUtd Analytics (@Utd_Analytics) reported

    @abzo2x @rioferdy5 @btsport His Jorginho comments were poor. He's posted this at this time of day because he's clearly seen the reaction and is diverting from it.

  • zak340_ Zak42 (@zak340_) reported

    @rioferdy5 @btsport Reece James is more than comfortable at playing rcb Trent can play further forward but let’s not forget Southgate is a poor mans alan pardew

  • twitbenn I’m Still Benny From The Block (@twitbenn) reported

    @DesIngham @btsport @btsportfootball It wasn’t THAT big a promo… horrid getting stuffed 7.

  • seagerdeluxe Blank (@seagerdeluxe) reported

    @bt_uk We have everything FTTP installed in our house, just a red light on the new white box, the engineers said it would just start working when it had been connected up down the road at the exchange or whatever the fibre equivalent is! He said the light wasn't on that sends the signal

  • bitchism char (@bitchism) reported

    has anyone else in surbiton’s @bt_uk wifi just gone off for the second time in a couple weeks? same symptoms as last time my end. wondering if it’s another local issue

  • abzo2x abzo2x (@abzo2x) reported

    @rioferdy5 @btsport Hi @rioferdy5 you said Jorginho isn’t the first name on the team sheet for Italy when he started every game, never got subbed in the knockouts, played back to back 120 minutes during the last 2 stages while scoring the penalty to send them to the final. Any comment? Delusion.

  • noicarmes Com (@noicarmes) reported

    @bt_uk please can you help with my issue with my new BT wifi Fibre 1 as described in this thread? I have my fingers crossed!!!

  • StepBD Prof Stephen Boyd Davis (@StepBD) reported

    @bt_uk Thank you. I’m impressed that you came back to me. I had no time to do this yesterday. (I’ll switch to DMs after I’ve spoken with the value team. And maybe switch back to public tweets if they don’t solve the problem!).