BT (British Telecom) Outage Report in Seaham, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Seaham, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, South Shields, Gateshead, Hebburn, Peterlee, Washington, Sunderland, Hartlepool, Spennymoor, Durham and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm going to head round and help him.
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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rustybowow
(@rustybowow) reported
@bt_uk So random 20 minute outages are normal and to be expected with BT? Never had this with my previous provider.
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Lynn Parnell 🐝 🇪🇺🕷
(@LynnParnell) reported
@bt_uk Hi, how do I get a copy of my last bill? You don’t include with the email advising it is ready and your website is down because you’re “launching something new”! Updating a website during business hours without notifying customers of downtime is not good customer service.
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Peter Marlow
(@peterkro1875) reported
@bt_uk I’m sorry to say mine’s still not working - any chance of an ETA for a fix?
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Mark Rowntree
(@MRowntreeRacing) reported
Fingers crossed BT customers will wake up tomorrow to a fully functional email service @bt_uk. Inconvenient to myself today, but undoubtedly a more significant issue for many others.
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Cypher king
(@Cypherking12) reported
@LynnParnell @bt_uk Same thing happened to me few weeks back someone on here recommend @legittoolz he help me recover my locked account In 30mins. His an expert
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CUSTOMER REVIEWS
(@stu_rue) reported
@bt_uk Our data is getting used due to the broadband coming on and off as it pleases , I have 3 phones with Bt and turned my data off mine ( no dat used) spare phone and daughters data all used in less then a day due to broadband switching itself on and off? And this one rude as hell?
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demurely1
(@demurely38) reported
@david_rowe6 @bt_uk they DM-ed to say they were working to fix it
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Rich Lee
(@RichLee2202) reported
@bt_uk My broadband has gone down. Is this related to the issues you've been having today?
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Anna Burton
(@AnnaSaysThat) reported
@bt_uk Plse can you look at the particular issue I am reporting, i.e. the 'Send' and 'Discard' buttons not working when you go into Draft emails?
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Wolfies BA
(@WolfieBA) reported
@bt_uk But that’s no use when MyBT is down and I can’t access it to check and raise issue about speed reminiscent of dial up days in my Cambridgeshire #Village - it’s been bad for days but today the rusty can at the end of the string seems to have given up 🐌 - so much for #SiliconFen