BT (British Telecom) Outage Report in Seaham, County Durham, England
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The latest reports from users having issues in Seaham come from postal codes SR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Seaham, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Chester-le-Street, Durham, Gateshead, Hebburn, Hartlepool, Jarrow, Washington, Seaham, Peterlee, Spennymoor and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Wi-fi | |
| Chester-le-Street |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Crosby
(@JoCrosbyPR) reported
@bt_uk Hi @OpenreachHelp - apparently you have told @bt_uk you are ‘on site’ fixing the issue right now - it’s 5pm, no one is at the property, the telegraph pole is untouched and there are no Open Reach vans at the telephone exchange. So where exactly are your engineers?!
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Jo Crosby
(@JoCrosbyPR) reported
@bt_uk DM sent! Help would be appreciated. After another hour on the phone, apparently @OpenreachHelp have claimed they are ‘on site’ - but they still haven’t arrived! Another false update after they previously claimed it was repaired and closed the case!
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Dr Roger Henderson
(@rogerthedoctor) reported
Dear @bt_uk - why don't you offer a call back option instead of keeping a customer holding on for half an hour with no reply? (Shouldn't be too hard for a phone company to do..)
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Darren
(@dazzymans) reported
@bt_uk @GemmaCarter23 why u still premoting this company 2yrs later and praying on the vulnerable cold calling when areas ban this?this and refusing to fix my line so disability aids not working or police panic line.what if my abuser attacks me or i have another heart attack these device wont work!
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Eddie Allegro
(@AllegroEddie) reported
@bt_uk Once more you're appalling telephone options force me to do this. I have just had fibre installed by Openreach but no hub or phone has arrived. I need these urgently as you may stop the current service tomorrow. Please contact me urgently.
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James Miller
(@JaymzLMiller) reported
@bt_uk our broadband has cut out 6 times in the last 2 days in Morden/South Wimbledon - are there works going on in the area or something? This is making WFH impossible..
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☀️Keith Harris🏖
(@klharris30) reported
@bt_uk Do BT help towards early termination fees for switching from another broadband supplier?
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🄾🄻🅈
(@olvrlstr) reported
@bt_uk I have sent you a DM. Over an hour on the phone to yourselves and your assistant was only able to get a response to the effect of wait until someone can call them tomorrow. Poor fella on the other end getting shafted by his managers as they're too lazy to get off their arses
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STPHN 🌿
(@stphnfllws) reported
@bt_uk terrible service from you guys today. My connection dropped out and was told my contract had expired so needed to renew (despite me paying my bill for a year afterwards)and because I’ve signed up to a new contact the fault can’t be fixed as there is an order on the system?
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Stacey George
(@misstaceyg1) reported
@bt_uk Just called up to renew and got a great discount on my internet! This will help out so much with the cost of living going up! Finally a company that puts customers first! 👏