BT (British Telecom) Outage Report in Seaham, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Seaham come from postal codes SR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Seaham, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Spennymoor, Durham, Chester-le-Street, Washington, South Shields, Seaham, Peterlee, Wallsend and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Broadhurst
(@MPBroadhurst) reported
Why would a network connection running through a powerline work for five minutes and then stop? @BTCare any ideas?
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Liam Lally, Zaddle
(@ZaddleMarketing) reported
@MPBroadhurst @BTCare In all honesty I have done two things - 1. my internet service comes from Zen and I'm on a business plan (which just means there is a maximum number of people on the same "connection" and 2. I changed from the "run the wifi through the power cables" to Google Wifi
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Chris Prior
(@_ChrisPrior) reported
@bt_uk Thank you John, I took your advice and got a text back. Your website now says there's a fault in Hastings which was reported at a very similar time. Is this a related issue? Just hoping my issue wasn't lost in the ether
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Matt Frost
(@MattFrostie74) reported
@bt_uk The trouble is he works full time too. Apparently an engineer came out last year at some point (his neighbour said) there was no communication regarding this, so he couldn’t gain access. All the neighbours have the same problem
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Paula
(@PetalLC) reported
@bt_uk Well the mini hub is hardly fixing the issue is it. Phone, Internet and TV services been on and off all day
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Northern Exposure (Rachel Brown)
(@NorthExpWebzine) reported
@a5h_green @bt_uk I am not shocked. You won't believe hassle I've had, spent HOURS on the phone over the past 2 month. I moved beginning of December still waiting! Was meant to be 20th Dec, then Jan 20th but now its the 27th WTF!!! This is after an active complaint that was closed! Absolute JOKE!
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Mark Sharrock
(@mark_sharrock) reported
@bt_uk A week on and still no broadband for working at home customer service absolutely useless like your broadband! You promise speeds of 100+ mines 5 on a good day! SORT IT! Had enough now
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MsSGC
(@ms_sgc) reported
@norwich_dave @bt_uk It is officially 2021 and I am connected to the webs 🥳🥳 step down everyone step down 🥳🥳
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Nigel
(@nutmegnige) reported
My complaint IMP-106347447 @btbusinesscare. Enough is enough! Still no service, so I have cancelled my BT cloud voice installation order with you. I’m yet to receive BT acknowledgement despite my email & call to you today. Can I chase this now please?!
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Matt Frost
(@MattFrostie74) reported
@bt_uk Yes I understand that. It is slightly more stable since he has had the new router, but does drop every now and then. I can’t understand why someone should pay the full amount for a service which is poor, he pays the same as someone with 60-70mb! He gets 1.5 if he’s lucky!