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BT (British Telecom)

BT (British Telecom) outages and service status in Sunderland, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 19, 8:26 AM GMT+1.
  • 63% Internet (63%)
  • 25% Wi-fi (25%)
  • 13% Total Blackout (13%)

The latest reports from users having issues in Sunderland come from postal codes SR3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Peterlee, Gateshead, Sunderland, Washington, and South Shields.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 4 days ago
Newcastle upon Tyne Total Blackout 9 days ago
Newcastle upon Tyne Internet 10 days ago
Peterlee Wi-fi 11 days ago
Gateshead Internet 11 days ago
Sunderland Internet 16 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • joshybanyard
    Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • ChaneyMichael
    Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • Geordie_Shaun
    shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • Sturrock85
    Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • Marksto1983
    Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

  • TVBCJonpaul
    Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England

    Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

  • RiskManager01
    John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • Hossy93
    Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • joshybanyard
    Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • d4rryl23
    Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • lornafaym
    lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • wilko1999
    Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • andydeltic
    andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • unclenobheadCB
    Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markymarc1973
    Marc Dyson 🐟🐟🐟 (@markymarc1973) reported

    @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

  • ramnishkalsi
    Ramnish Kalsi (@ramnishkalsi) reported

    @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

  • eltonmurphy
    Elton Murphy (@eltonmurphy) reported

    Hey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.

  • slimzeeUTD
    Slimzee (@slimzeeUTD) reported

    @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

  • davidgraywrites
    David Gray (@davidgraywrites) reported

    @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

  • CCearuilin
    Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported

    Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

  • SimonMitch1956
    Simon Mitchell (@SimonMitch1956) reported

    @bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !

  • billykellyWWK
    Billy Kelly (@billykellyWWK) reported

    @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒