BT (British Telecom) outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Washington, and Peterlee.

City	Problem Type	Report Time
Gateshead	Internet	7 hours ago
Sunderland	Phone	3 days ago
Newcastle upon Tyne	Internet	17 days ago
Gateshead	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Andrew Morris ⚽️ (@Andymorris74) reported 15 seconds ago from South Shields, England

  How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

• 
  Dave Lee (@SunderlanDave) reported 4 minutes ago from Sunderland Bridge, England

  @mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

• 
  sewellpaul@lfc (@SoSureSewell) reported 4 minutes ago from Newcastle upon Tyne, England

  Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

• 
  Andy burness (@Andyburness2) reported 12 minutes ago from Longbenton, England

  @btsport Turn ur phone on silent u stupid old prick

• 
  MrsP (@MrsP1001) reported 12 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

• 
  Dave Lee (@SunderlanDave) reported 13 minutes ago from Sunderland Bridge, England

  @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

• 
  davidnufc22 (@1ONEBOBBYROBSON) reported 15 minutes ago from Dunston, England

  who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

• 
  Gerry1nnes (@gerrinnesmac) reported 17 minutes ago from Peterlee, England

  @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 19 minutes ago from Newcastle upon Tyne, England

  @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

• 
  Philip Robinson (@unclenobheadCB) reported 26 minutes ago from Shiremoor, England

  Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

• 
  Mazza 66 (@66_mazza) reported 26 minutes ago from Walker Gate, England

  @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

• 
  Joe Simpson (@kennydude) reported 39 minutes ago from Seaham, England

  @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

• 
  Graeme Wilson (@graeme_i_wilson) reported 41 minutes ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Tim Fowler (@timlibrarian) reported 42 minutes ago from Bearpark, England

  @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 43 minutes ago from Sacriston, England

  @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

• 
  Karen Brown (@kphilchris) reported 47 minutes ago from Ouston, England

  @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

• 
  Dr Peter Hoare ⌬ (@PHoare1963) reported 49 minutes ago from Sacriston, England

  @BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

• 
  heather potts (@heatherpott) reported 52 minutes ago from Walker Gate, England

  @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

• 
  John Paul Green (@JPaulGreen) reported 53 minutes ago from Sunderland Bridge, England

  @BTCare ah we are back to lousy phone line and intermittent access to internet again. Still at least BT closed my complaint. Not happy.

• 
  lornafay (@lornafaym) reported 53 minutes ago from Seaham, England

  Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WJBBrown (@WarrenBedeBrown) reported 1 minute ago

  @btbusinesscare Disappointing to hear you are penalising loyal customers for paying slightly late. Most of the Country, especially small businesses are struggling and yet if you are late with your bill payment, you charge loyal customers £40. Hidden in your T&C's. Terrible.....

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 1 minute ago

  @bt_uk @BTCare ever since you have started all this work you have been carrying out in my local area pa2 for months now WiFi signal is rubbish and it buffers a lot more if it's not broken don't touch it so does this mean money back for This was fine b4 this

• 
  AJ69 (@AmandaJ07927690) reported 6 minutes ago

  @btbusinesscare my 90 year old Mother is still waiting for her landline to be fixed. Fault at exchange. 3 days now she has been without and she's on your priority list. Her lifeline system is also not working because of the Fault with her landline..... When is it going to be on

• 
  Richard (@iceman500000) reported 6 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

• 
  crypto_collector (@crypto_zenmonk) reported 8 minutes ago

  @kwaker_oats_ We had bigger selling but did move down only 3-4% compared to 8% last week. I have feeling sellers in BTCare out of coins and we are in the 6 month accumulation territory, need some chaotic news to dumbe here before liquidating some shorts at 105k. Kek

• 
  Zahid K (@zahidk) reported 8 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  CGS Technology (@cgs_uk_com) reported 8 minutes ago

  @btbusinesscare we have had such a poor service with BT, when you ring up to cancel they don’t let you go pass there indian call centre. We have switched the service off but they still want to charge us for a service not in use for months. I do not use bt business broadband

• 
  Stephen Marsland (@StephenMar68207) reported 10 minutes ago

  @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

• 
  Andrew Farrow (@Farrowmagic) reported 10 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  Andrew Farrow (@Farrowmagic) reported 13 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…