BT (British Telecom)

BT (British Telecom) Outage in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR3, SR6, DH4, NE38 and DH3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

BT (British Telecom) problems in the last 24 hours in Sunderland, England

The following chart shows the number of reports that we have received about BT (British Telecom) over the past 24 hours from users in Sunderland and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sunderland, England 12/04/2021 21:30

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Most Reported Problems:

  • Internet 61.89% Internet
  • Wi-fi 11.98% Wi-fi
  • Phone 11.80% Phone
  • E-mail 7.92% E-mail
  • Total Blackout 4.03% Total Blackout
  • TV 2.39% TV

BT (British Telecom) Outage Map Near Sunderland, England

The most recent outage reports and issues originated from Newcastle upon Tyne, Durham, Houghton-Le-Spring, Gateshead, Chester-le-Street, North Shields, Peterlee, Jarrow, Sunderland, Whitley Bay, Hebburn, South Shields, Hetton-Le-Hole, Wallsend and Washington.

United KingdomNewcastle upon Tyne Internet
United KingdomDurham E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomHoughton-Le-Spring Internet
United KingdomNewcastle upon Tyne Wi-fi

BT (British Telecom) in Sunderland, England Comments

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BT (British Telecom) Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:
  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • _GraceMellody_ Grace Mellody (メロディーグレイス) メロちゃん (@_GraceMellody_) reported

    @bt_uk We’ve been trying to get this sorted for over a month now! Our internet goes down and the hub goes purple near enough every hour, openreach have checked all the lines both at our end and the exchange, checked the local box multiple times and checked the box into our home.

  • JonIngarfield Jon Ingarfield (@JonIngarfield) reported

    @btsport I can’t access any programmes on my MacBook. Apparently it’s and issue with Safari but it’s been saying that for weeks. What do I need to do to fix it?

  • zippydjh David HAYLETT (@zippydjh) reported

    @btsport Can you please fix the streaming service properly? It hasn’t been working for properly for several months now. It is constantly freezing and/or crashing. This is happening on Amazon TV, Roku & Apple TV. Why can’t you just fix it?

  • twtt3rtalks wannabe (@twtt3rtalks) reported

    @bt_uk another day, another BT wifi issue 🙄

  • EverythingBoxi2 EverythingBoxing (@EverythingBoxi2) reported

    1-1, slow round taken by Lyndon Arthur. #BOXING #ArthurYarde2 #btsport @BTSportBoxing

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk @rioferdy5 Your idiot contractors cut off my phone so my elderly relatives who use landline can't reach me. How does that fit with your staying connected? When am I getting the promised refund? Cut me off Sept. It's December now. Suzanne Perry can't do her job.

  • dan_mac88 Dan Mackin (@dan_mac88) reported

    Dear @btsport, I (like millions of others) am watching the boxing, hoping to see 2 grown beat the **** out of eachother, whilst hoping that the fight will end with a knockout!…but can you please ask the corner men to stop swearing? It’s quite upsetting! 🙄 #boxing

  • boxingfellas boxing connoisseur (@boxingfellas) reported

    Absolute Disgrace #Boxing #SheerazSkeete #Btsport **** BOXING

  • vegandons 1903 Vegan Reds (@vegandons) reported

    @bt_uk Bad news guys, it's going to take the overthrowing of capitalism..

  • nlwp12345 NLWP12345 (@nlwp12345) reported

    @btsport Will you stop apologising for bad language….nobody cares. Take a lead out of the America commentary who don’t! #boxing