BT (British Telecom)

BT (British Telecom) Outage in Sunderland, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Sunderland, England

BT (British Telecom) Outage Chart in Sunderland, England 07/10/2020 16:00

July 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 68.05% Internet
  • Phone 11.72% Phone
  • Wi-fi 9.55% Wi-fi
  • E-mail 5.12% E-mail
  • Total Blackout 4.25% Total Blackout
  • TV 1.30% TV

BT (British Telecom) Outage Map Near Sunderland, England

The most recent outage reports and issues originated from Durham, Wallsend, Newcastle upon Tyne, Killingworth, Whitley Bay, Longbenton, Ouston, Jarrow, South Shields, Seaham, Gateshead, Washington, North Shields, Gateshead and Sunderland.

United KingdomDurham E-mail
United KingdomDurham Internet
United KingdomWallsend TV
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Wi-fi
United KingdomDurham Internet

BT (British Telecom) in Sunderland, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:
  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Charmer1957 Thomas Harmer (@Charmer1957) reported

    @bt_uk does BT think it is correct behaviour to close a complaint without reference to the person who raised the complaint ?

  • fullarton_emma Emma Fullarton (@fullarton_emma) reported

    @bt_uk why on earth did your engineer install it there?! It’s been the same all afternoon. It has been okay for nearly 18months and now it is horrific when I need it the most (working from home) if the window issue is true then surely the BT engineer should of installed it in the hall

  • KingNBossGaming 🅸🆃 🅴🅴🆉 🆆🅷🅰🆃 🅸🆃 🅴🅴🆉 (@KingNBossGaming) reported

    @bt_uk Hi Neil. Connection has resumed as of 11PM that day of messaging. After a conversation with a local Openreach Engineer was told there was a major line fault that occurred. If I get any more issues I won't hesitate to message. Cheers.

  • RobPalmizi Rob Palmizi (@RobPalmizi) reported

    @bt_uk hello, I've tried to cancel BTSport since lockdown began, originally you gave me a few months for free but now I'm being charged and can't cancel. Help please?

  • af16051107 An_thony (@af16051107) reported

    @Moqiwtf @bt_uk Check if your filter is plugged directly to the master switch. Had the same problem 👍

  • InderSucha Inder Sucha (@InderSucha) reported

    @bt_uk with 57 minutes left. Why do I feel like I’m going to be let down again and not receive the phone call that was promised today by a manager. Some customer service you have for your customers.

  • ClarkChessis Clark Chessis (@ClarkChessis) reported

    @bt_uk Just gone back to being a BT customer. Already huge regrets. And what was their response? 28th July!!

  • LiamS6Times Sir (CHAMP19NS) Gini Wijnaldum (@LiamS6Times) reported

    @btsport #Boxing That BT boxing fight, no fans weirdest thing ever and the quality of the fighters are soooo poor.

  • Sal_P_Projects Sally Parker (@Sal_P_Projects) reported

    On 8/6 I called @bt_uk to give notice to cancel my phone/broadband. Today I recieved a bill! When I call, I'm told my account is still live at a house I no longer live in & its my job to call again & ask for extra costs to be waivered when I get the next bill! Poor BT, very poor!

  • OffbeatDave David Hurdman (@OffbeatDave) reported

    @bt_uk Automatic update on the complaint part: "We're sorry we haven't called you yet. We'll contact you on as soon as possible ."